Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 76,133 complaints for HYUNDAI
Incident date: Mar 12, 2026
6.2L ENGINE NOISE AT START UP AND STAYS ON AND LOSES ENGINE POWER SLUGGISH ALL OF A SUDDEN WHILE DRIVING SAME ISSUE LIKE THE CURRENT RECALL ON ALL 6.2L EXCEPT MINE WAS BUILT RIGHT BEFORE APPROVED RECALL DATES BUT HAS SAME ENGINE L87 WITH SAME ISSUE AND IS CURRENTLY UNDRIVEABLE AND DANGEROUS IF TAKEN ON ROAD. REGULAR OIL CHANGES AT 50% OIL LIFE WITH RECOMMENDED MOBIL1 OIL & ACDELCO OIL FILTER.
Incident date: Mar 12, 2026
Failing front exhaust pipe mounting bracket. GM has a special coverage program (N212356540) for 2019-2020 Chevrolet Traverse which covers the repair for 15 years or 150,000 miles from the original service date. The coverage is VIN specific. My vehicle has been having this issue for two years now and my VIN is not covered. This is unfair to the consumer/Chevrolet owners who's VIN's are not lis... Read more
Incident date: Dec 18, 2025
Breaks went out on car.started out only when I hit a bump I’d loose them… turn car off and pump them back… now they are just gone! Replaced pads rotors calipers, now changing master cylinder.. from what I’ve read that won’t help but have to try! They should really put a recall out for this!
Incident date: Nov 15, 2025
The vehicle was delivered with a critical safety defect in the braking system and inoperable safety software (GPS/FSD/Navigation). Upon further inspection by the dealer's own technician, it was confirmed that the vehicle had 'EXTREMELY POOR BRAKE FEEL' and 'EXTREME RUST BUILD UP' on all pads and rotors, which violated Tesla’s 6mm minimum safety standard for used vehicles. Additionally, a physica... Read more
Incident date: Feb 23, 2026
A 2018 Honda Accord 1.5T developed an engine misfire, coolant loss, and reduced acceleration shortly after purchase from a dealership on 01/07/2026 (around 156,000 miles / $15,000). On 01/23/2026, during a Honda dealer inspection at about 157,255 miles, the technician noted misfires on startup, found the coolant overflow reservoir empty, pressure-tested the system, and confirmed coolant leaking in... Read more
Incident date: Aug 30, 2024
The power tailgate system on my Honda Odyssey failed. The dashboard displays a “Power Tailgate Problem” warning message and the tailgate will not open automatically using the key fob, interior button, or rear handle. When attempting to open it electronically, the vehicle beeps but the tailgate does not move. The tailgate can only be opened manually. The vehicle and tailgate system are availabl... Read more
Incident date: Mar 12, 2026
I’m experiencing issues with the Auto Idle Stop system. The engine fails to restart on its own after a complete stop. I get an error message and I have to manually restart. This has happed at stoplights and in the middle of an intersection during heavy traffic which is a big safety issue.
Incident date: Feb 14, 2026
Agency: National Highway Traffic Safety Administration I am submitting a complaint regarding repeated denial of access to charging infrastructure for my electric vehicle due to fraudulent billing activity within Tesla’s Supercharger network. I own a 2014 Tesla Model S located in Alabama. My Tesla account has repeatedly recorded Supercharging sessions in California that were not performed by my ... Read more
Incident date: Feb 14, 2026
The contact owns a 2019 Toyota Highlander. The contact stated that while driving approximately 30 MPH, the vehicle stalled; the contact shifted the vehicle into park(P) and restarted the vehicle for the vehicle to return to normal operation. No warning lights were illuminated; however, the “Auto START/STOP Failure” and “See Dealer" messages were displayed on the instrument panel. The failure... Read more
HYUNDAI
SANTA FE SPORT
(2013) — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Mar 12, 2026
Incident date: Feb 11, 2026
Electrical issues began around 15,000 miles. Since then, the vehicle has been in the shop many times for electrical-related concerns and has required towing twice. Most concerning, these failures have left us stranded in dangerous conditions on multiple occasions. These incidents represent serious safety risks to our family and others on the road. We have been diligent about regular maintenance as... Read more
Incident date: Mar 1, 2026
While operating my 2023 Nissan Rogue, the panoramic sunroof exploded outward without any external impact. The incident occurred under normal driving conditions with no debris strike, collision, or environmental hazard. The explosion produced a loud sound consistent with owner reports in past Nissan sunroof cases, often described as similar to a "gunshot." The Glass front the sunroof rained down o... Read more
Incident date: Mar 12, 2026
When changing vehicle oil it has been noticed that there is contaminants appearing to be metal bits/glittery could possibly be rod bearing material. Also have noticed fluctuating idle
Incident date: Oct 1, 2025
Axle noise from both sides while turning, noise is very loud as if it is going to break. Unsafe to drive.
Incident date: Jan 5, 2026
At low speed, and today for the first time completed stopped at a stop sign, we here and feel a very loud "thunk" through the steering wheel and coming from under the front end of the vehicle. It's very loud and jerks the steering wheel when it happens, and can be felt through the car seats as well. The whole vehicle seems to shake. This has happened so far approximately ten times, and we are lo... Read more
Incident date: Jan 5, 2026
The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure had been recurring more frequently. The vehicle was taken back to the dealer, where it was determined that the instrument cluster needed to be replaced. A claim was filed with the manufacturer; however, the contact was informed that there w... Read more
Incident date: Jan 5, 2026
dsm,+h@Ocjiel,tw. c:c,
Incident date: Feb 9, 2026
The contact owns a 2018 Nissan Versa. The contact stated that while driving approximately 4 MPH, the vehicle was shaking violently. There were no warning lights illuminated. When the heater was activated, there was a loud clanking sound coming from the vehicle. The vehicle was taken to an independent mechanic, but the technician was unable to duplicate the failure. The failure reoccurred. While st... Read more
Incident date: Feb 9, 2026
The contact owns a 2018 Nissan Versa. The contact stated that while driving approximately 4 MPH, the vehicle was shaking violently. There were no warning lights illuminated. When the heater was activated, there was a loud clanking sound coming from the vehicle. The vehicle was taken to an independent mechanic, but the technician was unable to duplicate the failure. The failure reoccurred. While st... Read more
HYUNDAI
SANTA FE SPORT
(2016) — UNKNOWN OR OTHER
Mar 12, 2026
Incident date: Mar 9, 2026
The touchscreen is not reposnive to touch except in one tiny corner. We’re reported this at thw Hyundai dealership at least three times over the years- they said “they can’t see a problem”, which is odd because the screen literally does not respond to touch. When it’s hot, even with the AC on full blast, sometimes we will be driving and the touchscreen starts making beeps and starts goin... Read more
Incident date: Mar 12, 2026
The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact later received an extended warranty notification from the manufacturer stating that the extended warranty on the engine for 10 years/120,000 miles. However, the contact received a secon... Read more
Incident date: Mar 12, 2026
The contact owns a 2019 Kia Sedona. The contact stated that while driving at 20 MPH, the vehicle was suddenly rear-ended when the other vehicle failed to stop. As a result, the vehicle was pushed into the vehicle in front. The driver-side and passenger-side air bags did not deploy. After the impact, the contact was unsure if any warning lights were illuminated. A police report was filed. The param... Read more
Crash
Incident date: Mar 12, 2026
The contact owns a 2003 Toyota Corolla. The contact lowered the front passenger’s side window; however, while attempting to raise the window, the window failed to respond. The contact researched online and associated the failure with NHTSA Campaign Number: 08V162000 (Visibility). The contact called a local dealer and was informed of the recall; however, the recall had been repaired in 2008, and ... Read more
Incident date: Feb 27, 2026
While driving vehicle shifts from 6 gear to first gear on 6r80 transmission amd hard shifts..wheels lock upbwhen vehicle downshifts abruptly.....spoke with ford mechanic and this is a known issue with lead shield and or speed sensor.. this item need a recalled and repaired...no codes are thrown but it is a well know issue...recalls are on 10r80 transmissions lead shield but not 6 speed. Please ... Read more
Incident date: Feb 27, 2026
While driving vehicle shifts from 6 gear to first gear on 6r80 transmission amd hard shifts..wheels lock upbwhen vehicle downshifts abruptly.....spoke with ford mechanic and this is a known issue with lead shield and or speed sensor.. this item need a recalled and repaired...no codes are thrown but it is a well know issue...recalls are on 10r80 transmissions lead shield but not 6 speed. Please ... Read more
Incident date: Mar 7, 2026
- The rear middle seatbelt became locked and will not unwind or extend. The seatbelt remained stuck in the retracted position, making it unusable. The vehicle and seatbelt assembly are available for inspection upon request. However, Tesla has already fixed the issue, but I feel we were wrongly charged because I believe this should be a recall. I searched this issue online, and others have reported... Read more
Incident date: Mar 4, 2026
The vehicle exhibited charging failures on multiple occasions over the course of several days after being connected to a Level 2 home charging unit overnight. On repeated mornings, the high-voltage battery was found to have not charged. The vehicle also exhibited intermittent slow charging behavior during this same period. Approximately six months prior to the charging failures, the 12-volt auxili... Read more
Incident date: Mar 4, 2026
Windshield window crack without any reason couple month ago and it keep crack bigger
Incident date: Mar 4, 2026
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights were illuminated. In addition, the contact stated that the ABS was inoperable. The vehicle was taken to the dealer, where it was diagnosed with ABS Module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaire... Read more
Incident date: Mar 10, 2026
The transmission began slipping and hesitating within days of purchase. The vehicle intermittently fails to accelerate when pressing the gas pedal, especially when pulling into traffic or crossing intersections. This creates a serious safety risk because the vehicle does not respond when needed, leaving me exposed to oncoming traffic. The issue is intermittent and does not always trigger warning l... Read more
Incident date: Feb 28, 2026
The transmission began slipping and hesitating within days of purchase. The vehicle intermittently fails to accelerate when pressing the gas pedal, especially when pulling into traffic or crossing intersections. This creates a serious safety risk because the vehicle does not respond when needed, leaving me exposed to oncoming traffic. The issue is intermittent and does not always trigger warning l... Read more
Incident date: Feb 28, 2026
A few weeks ago the heat started performing intermittently, about half the time only blowing out cold air even with the temperature set to 85°. I live in Minnesota and we have had numerous weeks of below 0 temperatures. Lo and behold, I find out there are widespread reports of the O ring seals on the radiator and heater hoses failing and causing coolant leaks. These leaks are significant enough t... Read more
Incident date: Feb 28, 2026
I took my vehicle yesterday to Monroe Nissan to check on hvac job done last May 2025 as ac was blowing hot air again I was told the ac compressor needs replacement along with that they recommended transmission replacement at a cost of 8000 plus. My Nissan is out of warranty but it only has 20000 miles. It didn’t even reach the recommended 30000 CVTs fluid change yet but already they notice the... Read more
Incident date: Oct 7, 2025
WHILE TRYING TO PULL OUT OF DRIVEWAY IT WILL HARD STOP LIKE IM GOING TO HIT SOMETHING. I CAN BE DRIVING THRU TOWN AND ALL THE SUDDEN IT WILL TRY TO STOP ABRUPTLEY. IT DOES IT OFTEN. TOOK TO SHOP AND ALL THEY WOULD SAY IS ALL SYSTEMS WORK LIKE THEY ARE SUPPOSED TO. MY FONT COLLISION LIGHT COMES ON ALL THE TIME WITH SOME TIMES STAYING ON FOR A FEW DAYS. I HAVE TRIED TO WIPE IT OFF WITH NO LUCK KEEPI... Read more
Incident date: Oct 7, 2025
See attached document for complaint. I write this letter to you requesting your assistance regarding Ford Motor Co. recall 23S65 / NHTSA Recall 23V896. I received an initial recall notice in May, 2025. For your convenience, I am including a copy for your quick reference. In addition, I have received a subsequent recall reminder from Ford Motor Co. in November, 2025 noting that I have not addresse... Read more
Incident date: Oct 7, 2025
My vehicle has been in the shop since December due to the turbocharger needing to be replaced. Through this site I found the fuel injector recall which I had to fight ford to evaluate. My vehicle had 2 cracked fuel injectors. I have been fighting with ford that everything I read states that this can damage the turbocharger. I am not sure if this is theright organization to look for help but I need... Read more
Incident date: Dec 22, 2025
The contact owns a 2020 Hyundai Kona. While the contact’s son was driving the vehicle on the highway at an undisclosed speed, there was a knocking sound coming from the engine and the vehicle failed to stop as intended. The gear shifter was shifted into neutral(N) and restarted; however, the engine failed shortly afterwards, and the vehicle was unable to restart. No warning lights were illuminat... Read more
Incident date: Mar 4, 2026
My teenage daughter regularly drives this vehicle. The vehicle began experiencing significant oil consumption, oil leaks, and intermittent loss of power. During an early inspection at an independent repair facility, a check engine code P1326 was identified. Due to the symptoms and diagnostic code, the repair facility advised that the vehicle could be heading toward engine failure and recommended t... Read more
Incident date: Mar 1, 2026
I am reporting a serious safety issue with my 2021 Ford F-150. This truck has already been subject to multiple recalls, yet the problems have continued. On several occasions while driving, the truck has suddenly shut off without warning, causing a complete loss of power while the vehicle is in motion. This has happened while my family and I were in the vehicle and has nearly resulted in a serious ... Read more
Incident date: Mar 10, 2026
The following warning lights: adaptive cruise control problem, lane keeping assist, collision mitigation system, road departure mitigation problem, auto high beam problem
Incident date: Feb 27, 2026
The contact owns a 2021 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, parts for the recall repairs were not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, but provided no assistance. The con... Read more
Incident date: Mar 6, 2026
Pirelli Scorpion M+S (size 255/45R20)
Incident date: Mar 6, 2026
Pirelli Scorpion M+S (size 255/45R20)
Incident date: Mar 8, 2026
First incident: When driving my vehicle the entire infotainment center went black for a few minutes. Second incident: infotainment center has frozen multiple times. Third: infotainment center glitches Last incident: a message came up saying to Service the Infotainment Center.
Incident date: Mar 10, 2026
"TAKE A BREAK" - the feature prompts the driver to “Take a Break” with that text and a‘Coffee Cup” logo after a certain period of continuous driving. There are instances when turning it off is necessary and Hyundai has removed that option - high distracting false alarm rate. The alert, visual and auditory are intrusive, unnecessary, demonstrate a high false alarm rate leading to frustr... Read more
Incident date: Mar 10, 2026
My engine makes a rattling noise intermittently, misses, and surges. The transmission has shuddered and shifts hard randomly. The transmission has stayed at 2-plus rpm for well over two minutes. All this happens at random times. I have shown videos to my dealership, which did no good because they couldn't replicate it. I have had GM's so-called fix with changing the oil and software updates, which... Read more
Incident date: Mar 10, 2026
My engine makes a rattling noise intermittently, misses, and surges. The transmission has shuddered and shifts hard randomly. The transmission has stayed at 2-plus rpm for well over two minutes. All this happens at random times. I have shown videos to my dealership, which did no good because they couldn't replicate it. I have had GM's so-called fix with changing the oil and software updates, which... Read more
Incident date: Mar 11, 2026
The contact owns a 2015 Ford Explorer. The contact received the recall notification letter for NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that the camera became inoperable. There was no warning light illuminated. The local dealer was contacted and confirmed that the parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not notifie... Read more
Incident date: Mar 6, 2026
Liftgate hinge cover loose on car but not under the recall. Caused back glass to shatter while driving
Incident date: Mar 10, 2026
Bought the 2022 Hyundai Tucson. It was driving perfect no issues then I hit 52,000 miles and the check engine light illuminated. The vehicle started sputtering and idling hard like it wasn’t getting fuel when the gas was pressed. I was on the interstate and the vehicle wouldn’t go over 35mph. Now the check engine light illuminates off and on when it feels like it.
Incident date: Mar 10, 2026
Dash will go black/blank while driving, so no speedometer is available. Has happened at low, and highway speeds. Software update/recall has already been performed.