Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 78,021 complaints for HYUNDAI

HYUNDAI PALISADE (2021) - ENGINE Sep 1, 2026
Incident date: Jun 29, 2026
I am reporting a potential safety defect involving my 2021 Hyundai Palisade Calligraphy AWD. The vehicle has experienced repeated engine and drivability problems and multiple breakdowns following replacement of the engine by Hyundai. The original engine developed excessive oil consumption and was ultimately replaced by Hyundai with a new engine. Following the engine replacement, the vehicle expe... Read more
HYUNDAI SANTA FE HYBRID (2022) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Sep 1, 2026
Incident date: Feb 2, 2025
Occasionally the cruise control will go off. Sometimes it will reset itself & other times, the driver has to initiate. I reported to the Hyundai Manuf. last yr. & also had 2 separate dealers take a look & problem has not been resolved.
HYUNDAI ELANTRA (2019) - ENGINE Sep 1, 2026
Incident date: Aug 28, 2026
Car sudden stopped then would not turn on Currently being looked at but for suspected timing chain, VVT, and related parts Others have reported these same issues and other model with same engines have been recalled
HYUNDAI SANTA FE SPORT (2017) - VEHICLE SPEED CONTROL Sep 1, 2026
Incident date: Jul 25, 2026
Brought my 2017 Hyundai Santa Fe Sport into the dealer on July 25, 2026 for the ECU and Theta II software update (Hyundai Service Campaign 9C2). Before the recall service my car drove perfectly with no issues. After the recall service my car is extremely jerky when shifting at low speeds and has long delays when trying to accelerate. This problem is particularly apparent on cold start, and less so... Read more
HYUNDAI SANTA FE SPORT (2017) - ENGINE Sep 1, 2026
Incident date: Jul 25, 2026
Brought my 2017 Hyundai Santa Fe Sport into the dealer on July 25, 2026 for the ECU and Theta II software update (Hyundai Service Campaign 9C2). Before the recall service my car drove perfectly with no issues. After the recall service my car is extremely jerky when shifting at low speeds and has long delays when trying to accelerate. This problem is particularly apparent on cold start, and less so... Read more
HYUNDAI PALISADE (2025) - AIR BAGS Sep 1, 2026
Incident date: Apr 16, 2026
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted; however, the vehicle was not repaired because parts for recall repairs were not yet available. The contact stated that the manufacturer had exceede... Read more
HYUNDAI PALISADE (2025) - SEAT BELTS Sep 1, 2026
Incident date: Apr 16, 2026
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted; however, the vehicle was not repaired because parts for recall repairs were not yet available. The contact stated that the manufacturer had exceede... Read more
HYUNDAI TUCSON (2025) - FORWARD COLLISION AVOIDANCE Sep 1, 2026
Incident date: Sep 1, 2026
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 35 MPH on the highway, the vehicle ahead was slowing down to come to a stop, and the contact depressed the brake pedal. The Forward Collision Avoidance system activated and the vehicle came to an abrupt stop. Due to the failure, the contact was rear-ended by the vehicle behind. No air bags had deployed due to the failure... Read more
Crash
HYUNDAI PALISADE (2023) - SEAT BELTS Sep 1, 2026
Incident date: Sep 1, 2026
I am reporting an unresolved safety issue involving the seat belt buckle recall on my 2023 Hyundai Palisade (NHTSA Recall 25V-607 / Hyundai Campaign 283). For several months, I have repeatedly contacted Hyundai Myrtle Beach attempting to have the recall repair completed. I do not have the exact dates of every telephone call, but there have been multiple attempts. I was repeatedly advised that the... Read more
HYUNDAI SONATA (2015) - ENGINE Sep 1, 2026
Incident date: Apr 27, 2026
The engine failed due to the known recall defect, dealer confirmed loss of compression in cylinders 2 & 4. I am a federal employee stationed overseas on official duty orders, and Hyundai Motor America is delaying safety recall remedies and buyback negotiations since June 9th.
HYUNDAI PALISADE (2023) - AIR BAGS Aug 31, 2026
Incident date: Jan 1, 2026
Recall # 26V034000 for my 2023 Hyundai Palisade has not been resolved after 9 months since it was issued. Dealership all say they do not have the parts to remedy this recall. I have made repeated attempts to get this issue resolved and I have contacted the manufacturer for assistance but they have not resolved the issue. I get the run around. The dealership say they do not have the parts the m... Read more
HYUNDAI PALISADE (2023) - SEAT BELTS Aug 31, 2026
Incident date: Dec 31, 1969
Recall number 25V607000 for my 2023 Hyundai Palisade has been in effect for one year and the dealerships continue to state they do not have the parts to correct this recall. This is a safety issue because it involves seat belts. I have contacted the manufacturer for assistance but this has not resulted in resolution of this issue. I find it totally unacceptable for there to be a safety recall o... Read more
HYUNDAI PALISADE (2025) - VISIBILITY/WIPER Aug 31, 2026
Incident date: Aug 31, 2026
On XXX at approximately 5:20 PM, I was driving my 2025 Hyundai Palisade in [XXX] near [XXX] and [XXX] when the front sunroof glass suddenly shattered with a loud explosive sound. The outside temperature was approximately 102°F and conditions were sunny. I did not see or hear any object strike the sunroof before the glass failed. There was no collision or other event immediately preceding the fail... Read more
HYUNDAI PALISADE (2021) - ENGINE Aug 31, 2026
Incident date: Jun 9, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear Exhaust System How was your safety or the safety of others put at risk? Fire hazard as it was similar to a blowtorch, melted several rear panels, lights and trim while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Elyria Hyunda... Read more
HYUNDAI PALISADE (2021) - STRUCTURE:BODY Aug 31, 2026
Incident date: Jun 9, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear Exhaust System How was your safety or the safety of others put at risk? Fire hazard as it was similar to a blowtorch, melted several rear panels, lights and trim while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Elyria Hyunda... Read more
HYUNDAI TUCSON (2024) - SERVICE BRAKES Aug 31, 2026
Incident date: May 9, 2026
All four rotors warped with 7,209 miles it still had 8mm of metal and the dealership is saying it for hard braking which just about impossible!!
HYUNDAI IONIQ 5 (2025) - ENGINE Aug 31, 2026
Incident date: Aug 22, 2026
I heard a loud popped sound from the back of my car while driving home. The car lost power and eventually died on the street. The war displacy came on to tell em to check electrical system. I originally bought th car from Capitol Huyndai in San Jose on September 2025 and it has 5992 miles. I towed the car to Dublin Hyundai for repair and confirmed the DTCP1A9096 for ICCU computer failing to cha... Read more
HYUNDAI IONIQ 5 (2025) - ELECTRICAL SYSTEM Aug 31, 2026
Incident date: Aug 22, 2026
I heard a loud popped sound from the back of my car while driving home. The car lost power and eventually died on the street. The war displacy came on to tell em to check electrical system. I originally bought th car from Capitol Huyndai in San Jose on September 2025 and it has 5992 miles. I towed the car to Dublin Hyundai for repair and confirmed the DTCP1A9096 for ICCU computer failing to cha... Read more
HYUNDAI PALISADE (2021) - UNKNOWN OR OTHER Aug 31, 2026
Incident date: Aug 31, 2026
I purchased a used 2021 Hyundai Palisades Limited addition , 24 days ago, On August 7th 2026, the car had 57,033 miles at the time of purchase. It now has 57,844. I started to open the sunroof for the 3rd or 4th time since owning it and I heard a crack sound, and it stopped about 4 or 5 inches opened..I tried to open it more and then saw towards the front by the Deflector end that on each side of ... Read more
HYUNDAI TUCSON HYBRID (2022) - UNKNOWN OR OTHER Aug 31, 2026
Incident date: Aug 27, 2026
My vehicle suffered a disabling failure 325 miles from home due to an open Safety Recall campaign. The vehicle is repaired under Campaign Claim #43195279, but Hyundai Corporate is actively denying both a reunite transport tow and travel rental accommodations to retrieve the vehicle. The manufacturer is failing to provide a reasonable or accessible remedy, leaving me completely carless at home for ... Read more
HYUNDAI TUCSON (2024) - POWER TRAIN Aug 31, 2026
Incident date: Jul 3, 2026
On 6 occasions over the last 2 months when coming to a stop the engine will increase rpm to 1600 forcing much extra brake pressure to stop, forcing me to shutoff the engine. No codes or indicators and the dealer can't duplicate. I mentioned to the dealer that the car will accelerate while holding down the brake thinking that as a clue as to what's wrong and the service tech told me that is normal ... Read more
HYUNDAI TUCSON (2024) - FUEL/PROPULSION SYSTEM Aug 31, 2026
Incident date: Jul 3, 2026
On 6 occasions over the last 2 months when coming to a stop the engine will increase rpm to 1600 forcing much extra brake pressure to stop, forcing me to shutoff the engine. No codes or indicators and the dealer can't duplicate. I mentioned to the dealer that the car will accelerate while holding down the brake thinking that as a clue as to what's wrong and the service tech told me that is normal ... Read more
HYUNDAI PALISADE (2023) - ENGINE Aug 31, 2026
Incident date: Apr 30, 2026
The engine shuts off to accessory mode when the car is parked or idle for more than 1 minute or so, and the “engine auto” is turned off (light illuminated)— this is our observed correlation. To clarify, the engine auto is automatically turned on when the car starts— the engine will automatically turn off for a short period of time and restart on its own. When the “engine auto” button i... Read more
HYUNDAI ELANTRA (2013) - UNKNOWN OR OTHER Aug 31, 2026
Incident date: Aug 31, 2026
UNKNOWN There is no incident happened.
HYUNDAI SANTA FE (2020) - POWER TRAIN Aug 31, 2026
Incident date: Aug 28, 2026
My car is consuming an immense amount of oil, the manufacturer recommends oil changes every 7,500 miles, I get an oil change less than 3,000 miles and on my last oil change i was told that there are oil shavings in my oil filter. I just got the SC9C2 update and now my engine is knocking. Car drives super rough and has signs of rod bearing failure. My engine is the Theta II 2.4GDI, a class action l... Read more
HYUNDAI SANTA FE (2020) - ENGINE Aug 31, 2026
Incident date: Aug 28, 2026
My car is consuming an immense amount of oil, the manufacturer recommends oil changes every 7,500 miles, I get an oil change less than 3,000 miles and on my last oil change i was told that there are oil shavings in my oil filter. I just got the SC9C2 update and now my engine is knocking. Car drives super rough and has signs of rod bearing failure. My engine is the Theta II 2.4GDI, a class action l... Read more
HYUNDAI SANTA FE (2017) - POWER TRAIN Aug 31, 2026
Incident date: Aug 21, 2026
Cold-Start Hesitation & Rough Shifting: Following the 9C2 ECU update, my vehicle is experiencing a brief period of throttle hesitation, rough shifting, or jerky transmission behavior specifically during cold-start operations.
HYUNDAI SANTA FE (2017) - ELECTRICAL SYSTEM Aug 31, 2026
Incident date: Aug 21, 2026
Cold-Start Hesitation & Rough Shifting: Following the 9C2 ECU update, my vehicle is experiencing a brief period of throttle hesitation, rough shifting, or jerky transmission behavior specifically during cold-start operations.
HYUNDAI SANTA FE (2017) - ENGINE Aug 31, 2026
Incident date: Aug 21, 2026
Cold-Start Hesitation & Rough Shifting: Following the 9C2 ECU update, my vehicle is experiencing a brief period of throttle hesitation, rough shifting, or jerky transmission behavior specifically during cold-start operations.
HYUNDAI TUCSON HYBRID (2026) - UNKNOWN OR OTHER Aug 31, 2026
Incident date: Aug 3, 2026
I am reporting a safety concern involving the rear turn signals on my Hyundai Tucson 2026. When the turn signal is activated, the signal is difficult to see from a vehicle that is very close behind the Tucson, particularly when the following vehicle is positioned directly behind or at certain angles. The location and/or visibility of the rear turn signal may make it difficult for a following driv... Read more
HYUNDAI TUCSON HYBRID (2026) - EXTERIOR LIGHTING Aug 31, 2026
Incident date: Aug 3, 2026
I am reporting a safety concern involving the rear turn signals on my Hyundai Tucson 2026. When the turn signal is activated, the signal is difficult to see from a vehicle that is very close behind the Tucson, particularly when the following vehicle is positioned directly behind or at certain angles. The location and/or visibility of the rear turn signal may make it difficult for a following driv... Read more
HYUNDAI PALISADE (2023) - SEAT BELTS Aug 31, 2026
Incident date: Aug 31, 2026
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the dealer several times and the contact was informed that parts were on back order. The contact's spouse was afraid of driving the vehicle with the unrepaired recall repair. The manufacturer was contacted but provided no assistance. The contact had... Read more
HYUNDAI ELANTRA TOURING (2010) - STEERING Aug 31, 2026
Incident date: Aug 28, 2026
The contact owns a 2010 Hyundai Elantra Touring. The contact stated that while driving at approximately 45 MPH, the vehicle became difficult to steer. The Electronic Power Steering (EPS) and electronic control unit (ECU) warning lights illuminated. The contact researched the issue and became aware of NHTSA Campaign Number: 15V100000 (Steering); however, the VIN was not included in the recall. A de... Read more
HYUNDAI KONA (2020) - ENGINE Aug 31, 2026
Incident date: Jan 15, 2025
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 21V301000 (Engine); however, the recall repair failed to prevent the failure from occurring. The contact stated that while driving at various speeds, the vehicle lost motive power and failed to restart using the ignition key. The vehicle was towed to a dealer, Capital Hyundai of Gree... Read more
HYUNDAI SANTA FE (2017) - UNKNOWN OR OTHER Aug 31, 2026
Incident date: Aug 25, 2026
My truck began emitting a strong oil odor on XXX. I took it to Amato in [XXX], where I was told the oil pan was leaking. They replaced the oil pan, and I paid for the inspection as well. About an hour after picking up my truck, the check‑engine light came on. I returned to the dealership, and they then said additional repairs were needed, even though I had already paid $2,211.57 for the work the... Read more
HYUNDAI SANTA FE (2017) - SUSPENSION Aug 31, 2026
Incident date: Aug 25, 2026
My truck began emitting a strong oil odor on XXX. I took it to Amato in [XXX], where I was told the oil pan was leaking. They replaced the oil pan, and I paid for the inspection as well. About an hour after picking up my truck, the check‑engine light came on. I returned to the dealership, and they then said additional repairs were needed, even though I had already paid $2,211.57 for the work the... Read more
HYUNDAI SANTA FE (2017) - ENGINE Aug 31, 2026
Incident date: Aug 25, 2026
My truck began emitting a strong oil odor on XXX. I took it to Amato in [XXX], where I was told the oil pan was leaking. They replaced the oil pan, and I paid for the inspection as well. About an hour after picking up my truck, the check‑engine light came on. I returned to the dealership, and they then said additional repairs were needed, even though I had already paid $2,211.57 for the work the... Read more
HYUNDAI VELOSTER (2013) - ENGINE Aug 31, 2026
Incident date: Aug 20, 2021
The contact owns a 2013 Hyundai Veloster. The contact stated that while driving at various speeds on several occasions, abnormal sounds emanated from the engine compartment, and the check oil light illuminated while making left turns. The vehicle was taken to a dealer, where it was diagnosed that an engine cleaning was needed; however, the service was not performed. The vehicle was later returned ... Read more
HYUNDAI TUCSON (2022) - ELECTRICAL SYSTEM Aug 31, 2026
Incident date: May 30, 2026
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the right turn signal indicator light failed to illuminate on the instrument panel upon depressing the turn signal lever to make a right turn. No warning lights illuminated. Additionally, upon depressing the turn signal lever to make a left turn, the left turn signal indicator light failed to ill... Read more
HYUNDAI TUCSON (2022) - TRAILER HITCHES Aug 31, 2026
Incident date: May 30, 2026
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the right turn signal indicator light failed to illuminate on the instrument panel upon depressing the turn signal lever to make a right turn. No warning lights illuminated. Additionally, upon depressing the turn signal lever to make a left turn, the left turn signal indicator light failed to ill... Read more
HYUNDAI SANTA FE HYBRID (2025) - FUEL/PROPULSION SYSTEM Aug 31, 2026
Incident date: Aug 29, 2026
I've had this vehicle for 13 months, and it has roughly 13K miles on it. Since 7/3/26, it has been in the service department at Hyundai of Noblesville on three separate occasions. This all started on 7/3/26 when we were driving on the interstate and out of nowhere the vehicle lost critical power and would not go more than 20 MPH. There was some kind of warning message that momentarily popped up ... Read more
HYUNDAI TUCSON (2026) - FORWARD COLLISION AVOIDANCE: WARNINGS Aug 31, 2026
Incident date: Jul 11, 2026
I lease a brand new 2026 Hyundai Tucson from Hyundai of [XXX] in [XXX] onXXX. I later discovered that there was an open recall on the vehicle dated XXX almost two months prior to my taking delivery of the vehicle. I've tried to secure a loaner car from the dealership in order to get the recall resolved but have been told it would be months before a car is available. From my understanding, this v... Read more
HYUNDAI IONIQ HYBRID (2017) - ELECTRICAL SYSTEM Aug 31, 2026
Incident date: Aug 20, 2026
I was driving my two young daughters (ages [XXX] and [XXX]) to school, in clear conditions, when we suddenly heard a static-like noise. Instantly, the car's check engine light and check EV battery light came on, and I realized I could no longer accelerate. I immediately pulled off to a safe shoulder and turned the car off and then back on. The car would not move. I exited the vehicle and THANKFU... Read more
Fire 1 injured
HYUNDAI IONIQ HYBRID (2017) - POWER TRAIN Aug 31, 2026
Incident date: Aug 20, 2026
I was driving my two young daughters (ages [XXX] and [XXX]) to school, in clear conditions, when we suddenly heard a static-like noise. Instantly, the car's check engine light and check EV battery light came on, and I realized I could no longer accelerate. I immediately pulled off to a safe shoulder and turned the car off and then back on. The car would not move. I exited the vehicle and THANKFU... Read more
Fire 1 injured
HYUNDAI PALISADE (2026) - VEHICLE SPEED CONTROL Aug 31, 2026
Incident date: Aug 30, 2026
On August 30, 2026, I was driving my 2026 Hyundai Palisade Hybrid Calligraphy and was stopped in a fast-food drive-through line for approximately 15 minutes. Auto Hold was engaged, and for most of that time I also had my foot on the brake. Immediately before the incident, I believed the truck in front of me was finally beginning to move, so I recall beginning to release my foot from the brake. Wi... Read more
Crash
HYUNDAI PALISADE (2021) - SEAT BELTS Aug 30, 2026
Incident date: May 1, 2019
Ive had recalls and they have not been fixed and Hyundai think its ok for me to use this vehicle with no compassion for the safety of my family disgraceful
HYUNDAI PALISADE (2021) - AIR BAGS Aug 30, 2026
Incident date: May 1, 2019
Ive had recalls and they have not been fixed and Hyundai think its ok for me to use this vehicle with no compassion for the safety of my family disgraceful
HYUNDAI SONATA HYBRID (2026) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Aug 30, 2026
Incident date: Aug 18, 2026
I was driving through a high school pick-up line where traffic was moving slowly. My vehicle was operating on adaptive cruise control, and I had my foot resting on the brake in case I needed to stop. A woman was about to cross the street, so I tapped the brakes. The vehicle did not slow down as it should have and instead began accelerating. I immediately pressed down on the brakes as hard as I co... Read more
Crash 2 injured
HYUNDAI SONATA HYBRID (2026) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Aug 30, 2026
Incident date: Aug 18, 2026
I was driving through a high school pick-up line where traffic was moving slowly. My vehicle was operating on adaptive cruise control, and I had my foot resting on the brake in case I needed to stop. A woman was about to cross the street, so I tapped the brakes. The vehicle did not slow down as it should have and instead began accelerating. I immediately pressed down on the brakes as hard as I co... Read more
Crash 2 injured
HYUNDAI SONATA HYBRID (2026) - SERVICE BRAKES Aug 30, 2026
Incident date: Aug 18, 2026
I was driving through a high school pick-up line where traffic was moving slowly. My vehicle was operating on adaptive cruise control, and I had my foot resting on the brake in case I needed to stop. A woman was about to cross the street, so I tapped the brakes. The vehicle did not slow down as it should have and instead began accelerating. I immediately pressed down on the brakes as hard as I co... Read more
Crash 2 injured