Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 76,133 complaints for HYUNDAI
Incident date: Dec 31, 2025
Airbag recall Recall Engine knock sensors bad
Incident date: Mar 12, 2026
My 2013 nissan rouge looses power and makes a jarring noise immediately after stopping at every stop when I accelerate it suddenly losses almost all power its already caused a crash I got hit right after take off because its immediate deceleration
Crash
Incident date: Mar 12, 2026
My 2013 nissan rouge looses power and makes a jarring noise immediately after stopping at every stop when I accelerate it suddenly losses almost all power its already caused a crash I got hit right after take off because its immediate deceleration
Crash
Incident date: Feb 6, 2025
My 2025 Toyota Sienna is affected by the recall related to improper welding of the second-row seat rails. On November 19, 2025, I brought the vehicle to a Toyota dealership because they had advised me that it was not safe to continue driving due to the safety concern involving passenger seats. The dealership advised against driving it and kept the vehicle, and Toyota arranged a rental vehicle for ... Read more
Incident date: Mar 14, 2026
My headlights are not putting out very well at all. I have to drive on high beams at night to be able to see which I’m sure is disrupting others driving but when I have my lights on low beams it’s almost like my lights are off or like fog lights. It’s super dangerous. This is been going on for months and I have to avoid driving at night all the time because it’s so bad.
Incident date: Dec 1, 2023
I am filing a formal safety complaint regarding my 2020 Hyundai Palisade due to severe and ongoing engine oil consumption that presents a safety risk, combined with an active federal airbag safety recall. For approximately one year, my vehicle has been consuming excessive engine oil. Approximately 1,500–2,000 miles after an oil change, the vehicle becomes dangerously low on oil. On January 19, 2... Read more
Incident date: Dec 1, 2023
The rear camera fails to display the image on the dashboard/screen with either significant delay or "camera temporarily unavailable". Safety is at risk as this would increase chances of crashing in setting with reliability on camera. This problem is reproducible. My vehicle has not been inspected yet. No warning lamps or messages.
Incident date: Dec 1, 2023
The dashboard/infotainment screen keeps alerting and going blank. I will be driving and will no longer know how fast I am going, nor if my blinkers work, or have any control of the screen. This will stay like this for seconds to hours. I have taken the vehicle in several times (Invoices from 8/26/26, 9/11/25, 10/21/25) and eventually had the F module replaced. This resulted in the system working f... Read more
Incident date: Dec 27, 2025
My ABS module went out in my 2019 Ram 1500 Rebel.. My service “Electronic stability control” , “Service Trailer Brake System”, as well as “Service 4WD” lights are all on.. i had Auto Zone hook the computer up to my truck and it had 2 codes. C2206-00: Vehicle Configuration Mismatch and U0403-00 Implausible Data Received From T-Case. ABS module failure. I did some online research and com... Read more
Incident date: Feb 9, 2026
The coolant leaks into the engine. I had the coolant container replaced as well as the coolant bypass valve.Coolant still leaks into the engine and container has to be filled every day. It’s unsafe to drive. It stalls. The mechanic says it’s dangerous and to get another car but I can’t. There is a class action for same issue. Coolant leak has destroyed the engine making it unsafe to drive. I... Read more
Incident date: Mar 14, 2026
The coolant leaks into the engine. I had the coolant container replaced as well as the coolant bypass valve.Coolant still leaks into the engine and container has to be filled every day. It’s unsafe to drive. It stalls. The mechanic says it’s dangerous and to get another car but I can’t. There is a class action for same issue. Coolant leak has destroyed the engine making it unsafe to drive. I... Read more
Incident date: Mar 16, 2023
the cylinder head gasket blew because of the poor design of the intake manifold and the EGR system. There are updated parts to fix this issue, but there was no recall. This poor design led to the vehicle having "the Death Knock." It started doing this knock on my trip driving my daughter to college. The engine could have seized in traffic on the way to [XXX] from [XXX] . No warning lights came on... Read more
Incident date: Mar 16, 2023
The vehicle had safety and mechanical problems shortly after purchase, even with low mileage. The issues included warning lights, abnormal noises, repeated mechanical failures, and poor performance that affected the safe operation of the vehicle. These problems started early and continued over time despite repairs and maintenance. Before the incident, the vehicle showed signs of malfunction, incl... Read more
Crash
Incident date: Mar 16, 2023
It shuts down the engine or. Does not go in park it has something going on with electrical I can not afford it help please
Incident date: Mar 16, 2023
It shuts down the engine or. Does not go in park it has something going on with electrical I can not afford it help please
Incident date: Mar 14, 2026
2015 Jeeps have know issues with the TIPM and ABS module. There have been recalls for these on Dodges and other model jeeps. Something needs to be done to fix this. You can't even get a new ABS module for this jeep and haven't been able to for years. Please help us. This is a huge safety concern!!
Incident date: Mar 14, 2026
2015 Jeeps have know issues with the TIPM and ABS module. There have been recalls for these on Dodges and other model jeeps. Something needs to be done to fix this. You can't even get a new ABS module for this jeep and haven't been able to for years. Please help us. This is a huge safety concern!!
HYUNDAI
IONIQ HYBRID
(2022) — ELECTRICAL SYSTEM
Mar 14, 2026
Incident date: May 1, 2023
Infotainment system stopped working. Now radio, no climate control visible and NO backup camera most of the time. Very dangerous without the backup camera
HYUNDAI
IONIQ HYBRID
(2022) — POWER TRAIN
Mar 14, 2026
Incident date: May 1, 2023
On Friday, March 13, 2026, while traveling at approximately 60 mph on the highway, my 2021 Chevrolet Suburban equipped with an L87 6.2L V8 engine experienced a sudden and complete loss of motive power. The failure sequence began with a dashboard warning prompting me to "press the start button again," followed immediately by the vehicle shifting into neutral without any driver input. Despite repeat... Read more
Incident date: Mar 10, 2026
The car would not shift causing me to pull over on the side of a highway to restart the car this happened 5 times in a row b4 the car would shift into proper gear
Incident date: Mar 13, 2026
I’m tired of replacing my headlight bulbs every month!!! Both high and low beam go out all the time! It’s expensive. Also it is a safety concern. The low beams are dim to begin with and having one go out I have to drive with high beams on due to inability to see. I even upgraded bulbs in hopes of brightening but they also go out all the time.
HYUNDAI
SANTA FE SPORT
(2018) — ELECTRICAL SYSTEM
Mar 14, 2026
Incident date: Mar 14, 2026
Passenger side headlight low beam is out. Hi beam and parking lights work on that side. Only way to fix is to replace the whole assembly. Cost over $5000. Headlights should not cost that much to replace the low beam headlight only. This is a SAFETY issue. This needs to be a recall. Many reports of the same problem.
Incident date: Mar 4, 2026
This vehicle experiences multiple recurring safety-critical system failures while driving, creating a dangerous operating condition for both the driver and the public. 1. Dashboard / Instrument Cluster Failure While Driving While the vehicle is in motion, the dashboard display intermittently shuts off completely. When this occurs, I cannot see my speed, warning lights, battery status, or any othe... Read more
Incident date: Jan 24, 2026
My brand new truck started shaking while accelerating past 65mph. The shaking was not dampened by the suspension at all. (I.e. it kept the same or increased strength). The shaking could cause damage, excessive loosening or wear of critical components and lead to a serious accident at these speeds. It is similar to the "death wobble", but not as violent. It occurred multiple times. The shaking... Read more
Incident date: Mar 9, 2026
Reported this previously, but more information was gathered, thanks to collision mechanic who guessed immediately when he heard 2023 hybrid Sonata - he said "they're notorious for it." Was at a stand still in a parking space/lot I know well. Cautious driver, watch my speed, very aware of other drivers, quick reaction time. Incident mid day, no pedestrians, distractions, no moving traffic. Vehicle ... Read more
Crash
Incident date: Feb 18, 2026
Reported this previously, but more information was gathered, thanks to collision mechanic who guessed immediately when he heard 2023 hybrid Sonata - he said "they're notorious for it." Was at a stand still in a parking space/lot I know well. Cautious driver, watch my speed, very aware of other drivers, quick reaction time. Incident mid day, no pedestrians, distractions, no moving traffic. Vehicle ... Read more
Crash
Incident date: Feb 18, 2026
Tubo problema en k a lus derecha delantera l
Incident date: Feb 18, 2026
Tubo problema en k a lus derecha delantera l
Incident date: Mar 13, 2026
Within months of purchase, I reported to James Wood Hyundai in Decatur that my children were repeatedly becoming unbuckled in the rear bucket seats. I was told the seatbelts were fine yet I continued raising this concern at multiple service visits because the issue persisted. This was an ongoing safety problem not an isolated complaint. Years later, Hyundai issued a recall for this exact defect. I... Read more
Incident date: Mar 13, 2026
The contact owns a 1998 N/A Dodge Dakota. The contact stated that while at the DMV to renew the tags, the contact was unable to register the vehicle because the vehicle was under recall. The contact referenced NHTSA Campaign Number: 00V193000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the man... Read more
Incident date: Mar 13, 2026
I am reporting a safety concern involving a 2018 Dodge Journey SE (VIN: [XXX] ) related to a failure in the vehicle’s emissions control system, specifically the catalytic converter and oxygen sensors. On January 13, 2026, the vehicle began producing a strong sulfur or “rotten egg” odor while driving, and shortly afterward the check engine light illuminated. Diagnostic testing revealed troubl... Read more
Incident date: Mar 13, 2026
Misfire code check engine light on now once before only 4000 miles insturment panel went black odometer will flash one day the locks would not work Help
Incident date: Nov 5, 2025
I am reporting the malfunction and separation of the rear window from the cover. This is a safety issue as there is the potential for it to come off while driving and possibly causing an accident. It started small, but has grown to almost 12 inches. I have not yet found anyone who has the capacity (or desire) to fix this. And those that actually want to take on such a project are charging over $5,... Read more
Incident date: Nov 20, 2025
I am filing a complaint regarding a suspension defect on my new Tesla Model Y Juniper. Shortly after purchasing the vehicle, I began hearing a distinct knocking / clunking noise coming from the suspension when driving over small road imperfections and at low speeds. The noise is clearly abnormal for a new vehicle and sounds like loose or defective suspension components. I brought the vehicle to ... Read more
Incident date: Feb 15, 2026
Owner of 2020 Kia soul experiencing engine failure symptoms including stalling and oil consumption vehicl is associated with engine fire risk safety recall vehicle is currently disabled at mechanic and unsafe to drive I requested kia arrange a tow to authorized dealership for recall diagnosis but kia customer service refused to cover tow bc this involves potential engine fire hazard I believe manu... Read more
Incident date: Feb 15, 2026
Owner of 2020 Kia soul experiencing engine failure symptoms including stalling and oil consumption vehicl is associated with engine fire risk safety recall vehicle is currently disabled at mechanic and unsafe to drive I requested kia arrange a tow to authorized dealership for recall diagnosis but kia customer service refused to cover tow bc this involves potential engine fire hazard I believe manu... Read more
Incident date: Jan 28, 2026
February 1st 2026, I done my oil change. My car was running fine. No check engine light was on or anything, my forward collision warning started disabling itself when I always kept it on. When I try to accelerate my vehicle it would take a while to accelerate. March 7th 2026, while I was driving, my car quit while it was still running. It also quit the same day again just in park. March 8th 2026, ... Read more
Incident date: Jan 28, 2026
February 1st 2026, I done my oil change. My car was running fine. No check engine light was on or anything, my forward collision warning started disabling itself when I always kept it on. When I try to accelerate my vehicle it would take a while to accelerate. March 7th 2026, while I was driving, my car quit while it was still running. It also quit the same day again just in park. March 8th 2026, ... Read more
Incident date: Mar 12, 2026
The transmission on the vehicle failed. It is available for inspection. The vehicle began jolting, when accelerating from a stop, or when slowing to a stop. Seemed to be slipping out of gear while driving. We reported the incident to the dealership. They said they found nothing wrong. The issue continued, and the check engine light came on, so we returned to the dealer again. This time they foun... Read more
Incident date: Mar 12, 2026
The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was p... Read more
Incident date: Mar 9, 2026
Wife was driving car and the steering locked up and she could not turn it for about 5 seconds. second issue was put it in reverse and it would not come out of reverse, she had to turn car off and on 3 times to get it to put it in park or drive. I ran this through my Claude AI and it says this is an ongoing problem with the Hyundai Tucson. Please make them fix this before selling anymore vehicl... Read more
Incident date: Mar 9, 2026
1. The vehicle’s transmission appears to be failing. I was driving my 2020 Toyota Highlander on the freeway at about 75 mph with my family in the vehicle when the car suddenly lost power and would not accelerate properly even though the engine was still running. Because of the sudden loss of power, I had to carefully move the vehicle to the shoulder of the freeway. At the time I did not realize ... Read more
Incident date: Mar 9, 2026
I have a failed leveling motor on my led headlight assembly causing a constant noise as it is attempting to level. This is apparently a known problem and has had a TSA technical service bulletin of 09-015/23. My car is past the 3 yr warranty but under the 36,000 mile warranty period with only 33,000 miles. Mazda refuses to cover it since it has not had a recall yet even though it is a common and k... Read more
Incident date: Mar 13, 2026
When encountering a long gradual curve on the highway, the steering sticks and does not return to center unless a conscious effort is made to turn the steering wheel back. If this is not done the vehicle would continue into a state of over-steer. Although this typically happens at highway speeds (55-75 mph), it has occasionally occurred at slower speeds (35-45 mph). This has been reported to tw... Read more
Incident date: Mar 11, 2026
My 2015 Ford Transit 350 equipped with the 3.2L diesel engine experienced a failure of the high-pressure fuel injection pump at approximately 72,000 miles. The pump generated metallic debris which contaminated the entire fuel system. The vehicle began experiencing drivability problems including loss of power and intermittent stalling. The vehicle was diagnosed by a Ford dealership, where metal co... Read more
Incident date: Mar 9, 2026
Was running the rear defrost and the passenger side of the rear window made a loud popping noise and shattered on the inside. Window stayed in one piece but cracked everywhere.
Incident date: Feb 18, 2026
The contact owns a 2023 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 24V111000 (Visibility), and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds with Hybrid Mode activated, the vehicle shuddered abnormally. While attempting to defrost the front windshield, the ... Read more
Incident date: Feb 5, 2026
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS system module failure warning light illuminated. The brakes, traction control, and power steering failed, and the speedometer ceased to display on the instrument panel. The electronic throttle control warning light also illuminated, causing the vehicle to fail to shift out of park. After turnin... Read more
Incident date: Oct 1, 2023
The driver seatbelt latch component failed. Unable to fasten the seat belt. This is a huge safety issue. It puts the driver and all passengers at risk. I received the recall in January due to having seatbelt latch issues on the second row. My kids safety was put at risk on the seatbelt latch not working properly on second row. I took my vehicle to dealership and it took couple of weeks for deale... Read more
Incident date: Mar 12, 2026
6.2L ENGINE NOISE AT START UP AND STAYS ON AND LOSES ENGINE POWER SLUGGISH ALL OF A SUDDEN WHILE DRIVING SAME ISSUE LIKE THE CURRENT RECALL ON ALL 6.2L EXCEPT MINE WAS BUILT RIGHT BEFORE APPROVED RECALL DATES BUT HAS SAME ENGINE L87 WITH SAME ISSUE AND IS CURRENTLY UNDRIVEABLE AND DANGEROUS IF TAKEN ON ROAD. REGULAR OIL CHANGES AT 50% OIL LIFE WITH RECOMMENDED MOBIL1 OIL & ACDELCO OIL FILTER.