Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 76,133 complaints for HYUNDAI

Incident date: Mar 4, 2026

The contact owns a 2015 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more

Incident date: Mar 24, 2026

I own a 2018 Honda Accord equipped with Collision Mitigation Braking System (CMBS). The vehicle has experienced multiple instances of false collision warnings and phantom braking. The issue occasionally occurs when approaching overhead interstate signs. In most cases, the system flashes brake warnings briefly and then clears. However, on one occasion during rainy conditions a few years ago, the v... Read more

Incident date: Mar 9, 2026

Something is happening when I get gas, the vehicle has trouble starting. It often times feels like it's going to die when it idles. Electrical issues have started to occur where I cant switch off the air or my lights wont turn off.

Incident date: Mar 24, 2026

I am the owner of a 2026 Hyundai Palisade, purchased new less than 60 days ago. This vehicle is currently subject to a safety recall involving the 2nd and 3rd row power seat assemblies, which reportedly lack sufficient anti-pinch protection during certain seat adjustment functions, including automatic power-folding (stow) and the one-touch tilt-and-slide (“walk-in”) feature. We experienced th... Read more

Incident date: Mar 23, 2026

Transmission was supposedly rebuilt back July 26, 3021. Now transmission has had a new dual clutch replaced but other concerns are still there jerkiness on accelerations. In 2021 the transmission was not fully rebuild as per recall. Only clutch assembly was done and not the back end. Which now could be the problem. Second, colonial Ford sated transmission rebuilt has lifetime warranty which a lie.... Read more

Incident date: Feb 27, 2026

The bearing failure from the metal debris had been progressing silently for a long time. You can’t feel or hear it happening gradually. Then at some point the damage crosses a threshold where: ∙The oil can no longer circulate properly ∙The crankshaft bearings completely fail ∙Internal metal parts make contact with each other ∙Everything locks up instantly

Incident date: Feb 27, 2026

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving approximately 50-65 MPH on an incline, the contact believed that the transmission was slipping or there was a misfire coming from the engine. The contact stated that the vehicle failed to restart automatically after the engine AUTO Start/Stop system was engaged after a complete stop. Additionally, the contact stated tha... Read more

Incident date: Jan 29, 2026

Odometer Fraud. The contact purchased a 2018 Dodge Durango. The contact discovered that there was a mileage discrepancy. The vehicle was a dealer sale purchased on December 27, 2025. At the time of purchase, the mileage was 82,000. While attempting to purchase an extended warranty, the contact was denied the warranty extension due to the odometer fraud. The contact was presented with a report, whi... Read more

Incident date: Mar 14, 2026

The contact owns a 2023 Toyota Rav4 Prime. The contact parked the vehicle and the vehicle remained at the parking lot for one week. The contact returned and started the vehicle and the instrument cluster was black. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact had taken the veh... Read more

Incident date: Jan 22, 2026

I was driving on the highway when all of a sudden my gas pedal stopped propelling the car and the engine seemed to be off. I looked at the dash board and saw that the car was indicating it was off and that I needed to step on the brake and hit the ignition button to turn it back on. I barely had control of the car but was able to pull off to the side of the road. I then had to wait several minutes... Read more

Incident date: Feb 2, 2026

A loud winding noise coming from transmission only while foot is on the gas. Sound goes away when foot is not in the accelerator. This is a severe issue that can cause the transmission to go out while driving.

Incident date: Sep 4, 2025

My vehicle has an open recall (26V034000) with no remedy available. Combined with another unresolved recall (25V607000), my vehicle has multiple outstanding safety issues with no resolution timeline.

Incident date: Sep 4, 2025

What component or system failed? Is it available for inspection? The component is the Steering Gearbox Assembly / Rack and Pinion. The vehicle is currently in my possession and available for inspection upon request. How was your safety or the safety of others put at risk? While driving at highway speeds (40–70 mph), the steering wheel "sticks" or "catches" in the center position. To change lanes... Read more

Incident date: Mar 19, 2026

When driving in daylight at about 5 pm in light traffic at speeds of about 20 mph the car suddenly had a dead stop. My grandsons, ages [XXX] and [XXX] were in the back seat with seat belts but their and my drinks went flying. There was no potential collision that precipitated this and luckily the car behind was not close enough for a rear end collision. This has happened 2 or 3 times previous... Read more

Incident date: Mar 19, 2026

1 - The dashboard/head unit went black. Software failure. No longer able to see any metrics on the dashboard screen. Speed limit. Mileage. Electrical charge. Gas tank. Nothing. 2 - I literally cannot drive the car anymore, it's a safety issue. 3 - It's been at the dealership service center since December 31, 2025, with no solution in sight, I called again today for an update. It's been held "in re... Read more

Incident date: Mar 23, 2026

The vehicle losses power on high speed, check engine comes on, low propulsion massage displays. Vehicle does not charge. Issues similar to the investigation DCS6812.

Incident date: Jan 30, 2026

On Friday, 1/30/26, My daughter, granddaughter and grandson were heading out of town and tried to lower the 3rd row seat on the driver's side to put our luggage in the back. My [XXX] granddaughter was buckled in the second row seat. The 2nd row seat button was pushed. My granddaughter started screaming about the seat coming down on her. We kept trying to stop it, it finally stopped (we were l... Read more

Incident date: Jan 30, 2026

While driving on the highway, when I attempted to break the car did not stop. The warning lights came on and the vehicle hesitated but still would not stop. I then had to swerve the best I could to the right, but my car still hit the corner of the car in front. This is the third incident with the ABS, but the only one resulting in an accident. The dashboard reads system malfunction. The vehicle is... Read more

Crash

Incident date: Feb 25, 2026

The problem first appeared after I bought my car to the dealership to replace an amplifier. Since then, my car has been there twice and they have not been able to identify the problem. I’m going back-and-forth with the dealership and hyundai corporation. after numerous incidents with my other vehicles, I no longer trust this place to repair and at this time it’s a safety issue while I’m dri... Read more

Incident date: Feb 25, 2026

The vehicle suddenly braked on its own without any obstruction, causing a violent stop and injury. I took it to the nearest dealership to check for a recall. They said there wasn't a recall for this VIN, although online searches show this as a known defect for 2018-2020 Honda Accord Collision Mitigation System.

1 injured

Incident date: Mar 23, 2026

Vehicle would not accelerate in high speed zone.

Incident date: Mar 23, 2026

Vehicle would not accelerate in high speed zone.

Incident date: Mar 23, 2026

CV axle fails prematurely, causing vehicle shaking under acceleration, and potentially unsettling vehicle stability at speed. First noticed the shaking at 49K miles. I have not had an opportunity to schedule an appointment with the dealer to have it replaced yet. This is a known issue on these vehicles that Ford has not acknowledged, with many drivers reporting they need the CV axles replaced ever... Read more

Incident date: Mar 23, 2026

Driving along the freeway, the sunroof spontaneously exploded glass went out everywhere

Incident date: Mar 23, 2026

I was pulling out of a park my car accelerated at a high speed I applied brakes but car didn’t stop I hit another vehicle and my car still did not stop my I hit a large boulder and my car hydroplaned and landed by on it wheels and knocked the boulder into another vehicle my car still did not stop finally my car just shut down

Crash

Incident date: Mar 18, 2026

The top part of the front grille fell off while driving

Incident date: Mar 9, 2026

My 2021 Chevrolet Suburban experienced a sudden and complete engine failure at approximately 79,000 miles. The vehicle became inoperable and is currently at a dealership pending evaluation. There were no prior warnings indicating an imminent catastrophic failure. A sudden engine failure of this nature presents a significant safety concern, including the risk of loss of propulsion during operation... Read more

Incident date: Mar 23, 2026

While driving under normal road conditions at approximately 35mph, the side airbags in the vehicle deployed unexpectedly without any collision, impact, or apparent external cause. There were no warning lights, alerts, or prior indications of any system malfunction before the deployment. The sudden airbag deployment startled the driver and created an immediate safety risk, including potential loss... Read more

Incident date: Mar 23, 2026

The contact owned a 2018 Hyundai Santa Fe. The contact’s son stated that while driving at 45 MPH, the brake pedal depressed with no warning light illuminated. The contact’s son stated that the ABS braking system failed, and the brake pedal did not function when attempting to stop the vehicle. As a result of the failure, the contact’s son collided with the highway pavement. No injuries were s... Read more

Crash

Incident date: Mar 23, 2026

The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle decelerated unintendedly. The contact stated that the brake was inoperable, and the contact was unable to properly stop the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the mileage requireme... Read more

Incident date: Mar 3, 2026

I received a letter stating that there was a recall emissions/catalyst efficiency,I have called a fiat dealership several times to get this fixed and it never did, now I am seeing that there is no recall now. So I'm confused on what's going on. U90 is the emissions recall number.and letter said there are others w80

Incident date: Mar 10, 2026

The truck out of nowhere downshifted when I was going down the highway at 60 and locked up the back tires, and then it went into limp mode and woundnt drive very fast. The mechanic shop said that it was probably that the TRS and the 6R80 transmission were currently being investigated for these safety concerns and i couldnt agree more. I could have hit someone or even got hurt my self.

Incident date: Sep 15, 2025

The contact owns a 2021 Ram Promaster 1500. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R). The failure obstructed the vision of the driver, preventing the driver from safely operating the vehicle. The failure was intermittent. The message that the camera was not available was displayed. Several months later, the contact received notificat... Read more

Incident date: Mar 20, 2026

I have owned my BMW for only 19 months and in that short period of time, I have had to replace my windhsield (with OEM BMW Glass) 2x due to small road debris impacts (normal gravel/sand) becoming major fractures in less than a day. I have been driving for 40 years and only replaced 3 windshields in my life--2 of them in the past 10 months in this brand new BMW. Same roads and weather I have driven... Read more

Incident date: Mar 16, 2026

With Full Self-Driving activated, while the vehicle was performing a maneuver to exit a parking space, it reversed directly into a stationary concrete pillar. The impact occurred on the rear driver’s side. There was no driver steering or pedal input during the reversal. The pillar was a large, high-contrast concrete structure, and there was insufficient time to intervene once the vehicle began r... Read more

Crash

Incident date: Sep 20, 2025

My ABS has been sticking and finally the pad broke off. my car made a squealing noise everytime I drove it. I had parked in my driveway and there was a piece of metal on the ground. I showed it to my son, he took the tire off and said it held my ABS Brake pad on to my Driver side rear. He is a master tech for Subaru. I just haven't had time to take it into Hyundai. It has stopped squealing, but m... Read more

Incident date: Sep 20, 2025

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at 45 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was temporarily restarted. The vehicle was towed to the dealer, where it was diagnosed with PCV failure. The vehicle was not repaired and was sold due to the cost of th... Read more

Incident date: Mar 21, 2026

The contact owns a 2014 Ford F-250. The contact stated that while driving at approximately 25 MPH, the vehicle started to shake, and the steering wheel seized, with the DEF warning light illuminated. The contact pulled over, and the vehicle was towed to the dealer, where it was diagnosed and determined that there was coolant leaking from the EGR cooler, causing the EGR cooler to fail. The contact ... Read more

Incident date: Mar 21, 2026

Vehicle will not brake assist in the front even though all of the settings are selected it to work and assist in the event of needing to brake suddenly.

Incident date: Mar 21, 2026

Vehicle will not brake assist in the front even though all of the settings are selected it to work and assist in the event of needing to brake suddenly.

Incident date: Mar 21, 2026

While driving the truck will shift into 1st gear. It will also shift back and forth between gears randomly. When this happens, the wheels may lock up or just skid. The service engine light will come on, the speedometer will drop to zero while still moving and the "miles to empty" will show at zero miles. Sometime the tire indicator will turn on as well. This may/may not reset when the vehicle... Read more

Incident date: Mar 12, 2025

For the HYUNDAI Ioniq 5 XRT, the ICCU, fuse and perhaps hybrid battery malfunctioned. We were in a disabled car on a 4 lane highway with traffic: On February 10, 2026, as we drove out of our home we heard a loud pop. As we got out onto a large 4 lane road near our house, the notice “Check Electrical System” came on and the car’s power was drastically reduced. We made a U turn and drove (20 ... Read more

Incident date: Feb 10, 2026

I own a 2024 Jeep Wrangler 4xe that I purchased in September of 2024 from Charlie's Jeep in Augusta as a used car with just under 5,000 miles. Now it has about 11,888 miles and has been un-driveable since December 1 due to unresolved safety recalls. The car is a certified used Jeep and is under warranty and has two current major safety recalls, one of which does not have a solution and a fix. The... Read more

Incident date: Jan 30, 2026

While driving the vehicle at approximately at 55 MPH on a the 826, the engine suffered a sudden and catastrophic mechanical failure without warning. The vehicle lost all motive power in active traffic, creating an immediate safety hazard and nearly resulting in a rear-end collision. Upon inspection, it was determined that the engine assembly, which is a replacement unit provided by Hyundai under ... Read more

Incident date: Jan 30, 2026

The onstar module is broken and on significant backorder. Without it, standard features in my car such as GPS, onstar safety, remote control, and other features do not work.

Previous 1 2 3 4 5 ... 41 42 43 ... 1522 1523 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog