Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
HYUNDAI
SANTA CRUZ
(2024) - ELECTRICAL SYSTEM
Jun 3, 2026
Incident date: Oct 15, 2025
This is what came up on my screen.Steering wheel assist reduced.Drive with care. My hot and cold gauge drop to C and stayed there for about 4 days and my a/c was blowing out hot air. I was told a lot of these Suvs have done this.
Incident date: Mar 6, 2025
No incidents yet. My review camera doesn’t work at all.
Incident date: Jun 1, 2026
The passenger side seat belt locks up at unusual times. Passenger can’t reach anything because they are locked in their seat. The seatbelt has locked up numerous times however the mechanic can’t repeat the problem in the shop. Yes is has been reported and investigated by TASCA Ford, 1300 Pontiac Ave., Cranston, RI. No indications before the seatbelt locks up.
HYUNDAI
SANTA FE HYBRID
(2025) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jun 3, 2026
Incident date: Jun 3, 2026
Someone was on a handheld scooter on the sidewalk and when reaching the corner, turned right abruptly still remaining on the sidewalk. My car slammed on the brakes believing this person was entering the street or was already in the street? The vehicle behind me swerved out of the way because it was going to hit me. This almost caused me to create an accident instead of attempting to avoid one.
Incident date: May 6, 2026
I have a 2024 Ram 3500 with 9661miles, equipped with Firestone Transforce AT LT285/60R20 Load range E tires. These tires are date coded 3123 which make them just under 3 years old as of this report. All 4 of the tires have developed spider cracking in the valley of the first set of lugs from the outside sidewalls. It is cracked consistently all around the tire(only in this area, no other cracks ex... Read more
Incident date: May 6, 2026
I have a 2024 Ram 3500 with 9661miles, equipped with Firestone Transforce AT LT285/60R20 Load range E tires. These tires are date coded 3123 which make them just under 3 years old as of this report. All 4 of the tires have developed spider cracking in the valley of the first set of lugs from the outside sidewalls. It is cracked consistently all around the tire(only in this area, no other cracks ex... Read more
Incident date: May 30, 2026
The contact owns a 2021 Lincoln Aviator. The contact stated that the vehicle did not start, the vehicle was , the hood was raised, the contact went back to the vehicle to try to start, the vehicle would not turn over with clicking in the engine. the vehicle began to smoke with very thick white smoke, the contact was unable to exit the vehicle of the drivers side front seat. The battery was disc... Read more
Incident date: May 30, 2026
The contact owns a 2021 Lincoln Aviator. The contact stated that the vehicle did not start, the vehicle was , the hood was raised, the contact went back to the vehicle to try to start, the vehicle would not turn over with clicking in the engine. the vehicle began to smoke with very thick white smoke, the contact was unable to exit the vehicle of the drivers side front seat. The battery was disc... Read more
Incident date: Mar 21, 2025
The contact owns a 2018 Toyota Camry. The contact stated while driving 40 MPH, the vehicle chugged, and the check engine warning light illuminated. The contact drove to her destination, where an acquaintance used a vehicle diagnostic scanner to retrieve DTC: P26CB, indicating a malfunction with the electric engine coolant pump. The vehicle was taken to the dealer, where it was diagnosed with water... Read more
Incident date: Jun 3, 2026
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 50 MPH, the vehicle failed to accelerate as intended and stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road, where the contact restarted the vehicle. The contact drove to his workplace and parted the vehicle. However, the vehicle later failed to start. The vehicle was to... Read more
Incident date: Mar 1, 2026
Seat occupancy sensor failed for the second time. The car will randomly shut off if I am inside because it does not detect a passenger. When I exit the vehicle, the car will stay on for an extended period of time due to failed seat occupancy sensor. This is a widespread issue affecting all makes and models of Tesla. They are aware of the high rate of failure and have not made any attempt to issue ... Read more
HYUNDAI
SANTA FE HYBRID
(2023) - UNKNOWN OR OTHER
Jun 3, 2026
Incident date: Mar 26, 2026
Engine fails it violenty thumps and studders and drops from highway speed with no warning. This is a mfg. defect and also an EXTREME SAFETY CONCERN. The engine studders and thumps and we were almost rear ended by a truck when our truck could not go into gear properly. It is very scary! Dealership confirmed that they have many vehicles with same issue and recommended a Super Flush of transmiss... Read more
HYUNDAI
SANTA FE HYBRID
(2023) - POWER TRAIN
Jun 3, 2026
Incident date: Mar 26, 2026
Engine fails it violenty thumps and studders and drops from highway speed with no warning. This is a mfg. defect and also an EXTREME SAFETY CONCERN. The engine studders and thumps and we were almost rear ended by a truck when our truck could not go into gear properly. It is very scary! Dealership confirmed that they have many vehicles with same issue and recommended a Super Flush of transmiss... Read more
Incident date: Jun 2, 2026
On [XXX], my 2018 Kia Soul (VIN [XXX] ) displayed DTC P1326 with a blinking check engine light and went into limp mode. Ray’s Automotive documented P1326 in writing, added oil, and cleared the light only to allow safe transport. At Greenway Kia (Avenues), they charged $199 and refused to create a Vehicle Diagnosis Number (VDN) or perform the Bearing Clearance Test (BCT) unless they could reprodu... Read more
Incident date: Jun 2, 2026
A commercial advertisement for SiriusXM took the entire infotainment screen until I could click the small X to close it. I was driving at about 35 mph on a road (this has happened at least twice since I bought the vehicle). It impacted my safety and others as it covered navigation information which is important to understand easily and quickly in unfamiliar areas. The annoyance and required fine m... Read more
Incident date: May 19, 2026
While using Highway Driving Assist/Lane Following Assist on Interstate highways, lane markings frequently disappear on overpasses and in construction areas. When this occurs, lane-centering assistance silently disengages. The only indication is a small dashboard icon changing color. There is no audible warning, steering wheel vibration, or other prominent alert. The vehicle may begin drifting befo... Read more
HYUNDAI
SANTA FE
(2023) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR
Jun 3, 2026
Incident date: May 19, 2026
The front and rear evaporator core of my 2019 Volvo XC90 has failed and I no longer have air conditioning. This issue was diagnosed by a dealer. The evaporator core failure is a massive, widely documented issue specifically targeting the 2016–2020 Volvo SPA-platform models. According to my research, Volvo sold approx. 370,000 vehicles in the US during this period. At roughly $5,000 per vehicle,... Read more
Incident date: May 19, 2026
Taking my car in for now the 3rd time for the headlight error "Headlight System Malfunction. Have the vehicle inspected. The first 2 times it occurred around 3000 miles where they first tried a software and reset then it did it again so took it back and they swapped the left headlight which had failed. Then it was good for a few months until the issue came back recently around 7500 or so miles. No... Read more
Incident date: Jun 2, 2026
The DQ250 6-speed DSG (dual clutch) automatic transmission in my 2017 Volkswagen CC Executive has catastrophically failed at 37,768 miles. COMPONENT FAILURE: The mechatronic unit, the electro-hydraulic controller that manages all gear selection and clutch engagement inside the DSG transmission has failed. The transmission is available for inspection upon request. WHAT HAPPENED: Symptoms began with... Read more
Incident date: Jun 2, 2026
The DQ250 6-speed DSG (dual clutch) automatic transmission in my 2017 Volkswagen CC Executive has catastrophically failed at 37,768 miles. COMPONENT FAILURE: The mechatronic unit, the electro-hydraulic controller that manages all gear selection and clutch engagement inside the DSG transmission has failed. The transmission is available for inspection upon request. WHAT HAPPENED: Symptoms began with... Read more
Incident date: Jun 2, 2026
The DQ250 6-speed DSG (dual clutch) automatic transmission in my 2017 Volkswagen CC Executive has catastrophically failed at 37,768 miles. COMPONENT FAILURE: The mechatronic unit, the electro-hydraulic controller that manages all gear selection and clutch engagement inside the DSG transmission has failed. The transmission is available for inspection upon request. WHAT HAPPENED: Symptoms began with... Read more
Incident date: May 29, 2026
The Sirius XM advertisement creates an unsafe experience. The only way to safe way close it requires the driver to pull over to touch the “X”, or to risk taking eyes off the road in order to use the interface, including the climate control.
Incident date: Jun 1, 2026
am reporting a serious safety concern involving a 2025 Tesla Model Y, VIN [XXX] . On [XXX], the vehicle was being driven on [XXX] in Columbus, Ohio while the driver was traveling to Columbus Preparatory Academy. During the trip, the steering reportedly stopped responding properly, and the driver struggled to control the vehicle. Witnesses at the scene reported that the driver appeared to be fight... Read more
Crash
Incident date: May 28, 2026
Sunroof/Moonroof After a stop light, while driving at less than 30mph, sunroof/moonroof exploded outwards. There were no surrounding cars in front or beside or in other lane direction. It was not hot or cold out. Evening time. No weather issues. If the fabric shade screen had not been closed all the glass would have fallen all over driver. There was no warning of any kind. Glass just exploded out... Read more
Incident date: May 28, 2026
I am filing this complaint regarding Honda's reimbursement program associated with the piston ring warranty extension related to engine misfire issues on certain vehicles. Prior to Honda issuing the warranty extension, I paid out of pocket to have the repair completed at an authorized Honda dealership. After Honda announced the warranty extension and reimbursement program, I submitted a reimburse... Read more
Incident date: May 26, 2026
Before I begin my commute, I’m greeted by a persistent message within the center infotainment display from the satellite radio service provider SirusXM. The message will not go away until manually closed out, as the exit button is farther away from the drivers reach (more accessible from the passenger side). This can lead to distracted driving, especially if you’ve already expressed no interes... Read more
Incident date: May 26, 2026
Hyundai - DAW - Driver Attention Warning / Forward Attention Warning System This issue warrants immediate consideration for a recall. Despite wearing glasses, sunglasses, or no glasses, the problem persists. I occasional do remove my glasses while driving, and the warning continues to sound. This occurs regardless of the time of day, weather conditions, or whether I am sitting upright or reclining... Read more
Incident date: May 3, 2026
On May 14, 2026, while traveling at highway speed in a clear passing lane with no obstacles present, the autonomous emergency braking system activated without cause and brought the vehicle to a complete stop. A following vehicle nearly rear-ended me. I recorded a voice memo immediately after the incident. A third-party crash detection application on my phone independently logged the hard stop e... Read more
Incident date: May 3, 2026
On May 14, 2026, while traveling at highway speed in a clear passing lane with no obstacles present, the autonomous emergency braking system activated without cause and brought the vehicle to a complete stop. A following vehicle nearly rear-ended me. I recorded a voice memo immediately after the incident. A third-party crash detection application on my phone independently logged the hard stop e... Read more
Incident date: May 3, 2026
I was driving at night and my passenger headlights went out. About 2 years prior the same thing happened but it was the driver side headlight that went out. It was $1100 to get the driver side replaced and now here i am having to pay the same amount to replace the passenger side headlights. It was not a simple replacing the bulb. Something inside went broke causing the dealership to have to instal... Read more
Incident date: May 22, 2026
I was driving at night and my passenger headlights went out. About 2 years prior the same thing happened but it was the driver side headlight that went out. It was $1100 to get the driver side replaced and now here i am having to pay the same amount to replace the passenger side headlights. It was not a simple replacing the bulb. Something inside went broke causing the dealership to have to instal... Read more
Incident date: May 22, 2026
The interior of the vehicle is melting. It smells and the seats, sunglasses holder roof and other parts of the interior are seeding/melting. There is something wrong with this vehicle and Subaru will not help me. I have been there twice and contacted their customer advocacy and they will not help me.
Incident date: May 14, 2026
was driving on 4 lane hwy and it was raining and my wipers stopped working mid-way on windshield, I had to find a safe place to pull off road and inspect the problem i tried turning car off and back on and wipers would still not work. I drove another 3 miles or so to the Toyota dealership luckily with no accident which made me feel very unsafe without my wipers. They told me i would have to leave ... Read more
Incident date: May 14, 2026
I go to turn on the car on a Friday night and it won’t turn on. I got multiple failures and it said fatal errors take to dealer immediately. I brought the car to the dealer and they said the control panel needs to be replaced and they’re estimating at least a month. I’m one of four cars on a lot that need work for the same exact issue.
Incident date: Apr 15, 2026
I go to turn on the car on a Friday night and it won’t turn on. I got multiple failures and it said fatal errors take to dealer immediately. I brought the car to the dealer and they said the control panel needs to be replaced and they’re estimating at least a month. I’m one of four cars on a lot that need work for the same exact issue.
Incident date: Jun 1, 2026
There is a promotional pop up which shows from Sirius XM, it appears several minutes into driving, while moving. This pop up advertises a deal on the subscription and is not only distracting, but it disables any other functions on the head unit including navigation assistance, drive modes and climate controls. The only way to exit from the promotional window is to clock an X which is nearly out of... Read more
HYUNDAI
SANTA FE SPORT
(2018) - ENGINE
Jun 2, 2026
Incident date: May 8, 2026
2017 Pacifica, 58,000 miles. Engine light comes on, error code is "00305 Engine misfire on cylinder 5". Replaced sensor and ignition coil and spark plugs, but error keeps coming back. The mechanic found that the head gasket is leaking anti-freeze into the cylinder. Looking online this is a common problem with Pacifica 3.6L engines, many people have had the same problem, there is a defect with the ... Read more
Incident date: Jun 2, 2025
As I was driving my vehicle, it stalled on me and my parking brake engaged. I had to put my vehicle in park, open my door to dis-engage the brake to restart. it has happened twice now, once on Saturday May 30th and June 2nd 2026.
Incident date: Nov 1, 2025
Engine light for car read codes PO 304 303 420 prior to sale of car per code read out taken when engine light went off shortly after my purchase. Not addressed prior to sale. Codes read and called to dealership. Car taken for service. Reported fuel smell, exceleration issues, short stallings. Same codes. Stated car was " fine." Drivable. Asked for brakes/ rotors to be checked. No documented brake... Read more
Incident date: Nov 1, 2025
While driving my 2018 Nissan Rogue Sport the car began to overheat when i slowed down or came to a stop. I brought it to my mechanic who informed me the radiator cooling fan failed and had to be replaced. I found out that many Nissan Rogue Sport models have had this issue. I think it is a saftey isse when you car overheats....
Incident date: Mar 31, 2026
Automatic CVT failure confirmed by Future Nissan of Roseville CA. No warning prior to failure. Replaced by Kirkwood Autoworx Mechanical since Nissan Corporate denied a good-will replacement. Reason: 15k miles over warranty - 75081odometer reading at replacement on 5/27/26. CVT failed while on a busy street [XXX] ). I had only reverse and had to back my way out of traffic. Extremely dangerous si... Read more
Incident date: Mar 31, 2026
Automatic CVT failure confirmed by Future Nissan of Roseville CA. No warning prior to failure. Replaced by Kirkwood Autoworx Mechanical since Nissan Corporate denied a good-will replacement. Reason: 15k miles over warranty - 75081odometer reading at replacement on 5/27/26. CVT failed while on a busy street [XXX] ). I had only reverse and had to back my way out of traffic. Extremely dangerous si... Read more
Incident date: Jun 2, 2026
Incident description: On three occasion I have had the same catastrophic Engine failure putting myself and my family along with the general public in harms way. Starting March of 2022 while driving at approximately 60 MPH on the West Shore Expressway my truck experienced a sudden and total loss of motor power. My engine stalled out and I lost my ability to safety steer and stop my vehicle. This a... Read more
Incident date: Sep 1, 2025
The contact owns a 2023 Nissan Rogue. The contact stated that on several occasions while driving in the rain at various speeds, multiple unknown warning lights illuminated. Each time, the vehicle was pulled to the side of the road and restarted. The vehicle was taken to a dealer, but the failure could not be replicated. The contact stated that while driving at approximately 68 MPH, an unknown red ... Read more
Incident date: May 26, 2026
Paint delamination. It's a known issue. Toyota extended warranty to cover but the local dealership who sold the car is no help. First noticed the paint pealing a few months ago. Started small now increasing significantly.
Incident date: May 16, 2026
Sensor failed, causing many safety systems to fail - front collision warning, lane keeping assistance, lane departure warning, adaptive cruise control, etc
Incident date: May 16, 2026
Sensor failed, causing many safety systems to fail - front collision warning, lane keeping assistance, lane departure warning, adaptive cruise control, etc
Incident date: May 16, 2026
Sensor failed, causing many safety systems to fail - front collision warning, lane keeping assistance, lane departure warning, adaptive cruise control, etc
Incident date: Apr 16, 2026
Following a coolant rapid mate replacement performed by an authorized Tesla service center, the vehicle experienced a complete shutdown on a public road the same evening it was returned. The high-voltage cooling system was not properly purged of air following the service. This caused low coolant flow to the rear drive unit during a 63-mile drive in record heat. The fault cascade included a HIGH VO... Read more
Incident date: Apr 16, 2026
The contact owns a 2020 FORD F-250. The contact received notification of NHTSA Campaign Number: (25V626000 (STEERING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a ... Read more