Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 76,133 complaints for HYUNDAI
Incident date: Mar 25, 2026
I was driving at night when I got a headlight system error message on my instrument panel and I noticed my driver side headlight was not on. A few seconds later the light came back on and a minute or so later it went off again and came back on and I got the error message again. It came back on and has worked pretty much since but I have seen it flickering at night on a few occasions. The next da... Read more
Incident date: Mar 12, 2026
While operating my 2021 Honda Civic Type R (VIN: [XXX] ) in high-ambient temperatures (approximately 95°F), the vehicle experienced a sudden and total loss of motive power during acceleration while exiting a busy intersection. This resulted in an immediate engine stall in the path of oncoming traffic, creating a severe risk of a collision. Following the stall, the vehicle was extremely difficult... Read more
Incident date: Jan 29, 2022
The contact owns a 2021 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aw... Read more
Incident date: Mar 25, 2026
I am concerned that there is no remedy for seat belts in 1/2 row and there is a risk of injury in the event of an accident in third row, I have two young children and feel there are no safe seating arrangements in the event of an accident and remedy identified.
Incident date: Mar 25, 2026
Yes, that case number would be 91762225 (With GM). You are most welcome. Thank you for contacting Chevrolet Customer Assistance and have a nice day! Please don’t hesitate to reach out if you need anything else. VIN1GKS2HKC8FR165487 Special Coverage Adjustment N182180270 Tail Lamps Inoperative Having issues described by NTSA and vehicle has 62,000 miles but falls after the expiration date. I con... Read more
Incident date: Mar 7, 2026
Vehicle is subject to NHTSA Recall 25V572 (Ford 25S89) for rear view camera failure. The camera intermittently displays a blank or distorted image when in reverse, or shows a “camera unavailable” message. This is a known safety defect acknowledged by the manufacturer. Remedy has not been available for over 6 months, leaving the vehicle with an unresolved safety issue affecting rear visibility... Read more
Incident date: Mar 11, 2026
The contact owns a 2010 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle failed to immediately start, but started after several attempts. The vehicle was taken to an independent mechanic, who replaced the starter, oil filter, and engine filter, and changed the oil. On a hot day, there was a loud so... Read more
Fire
Incident date: Mar 11, 2026
The contact owns a 2010 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle failed to immediately start, but started after several attempts. The vehicle was taken to an independent mechanic, who replaced the starter, oil filter, and engine filter, and changed the oil. On a hot day, there was a loud so... Read more
Fire
Incident date: Mar 11, 2026
Everyday I get alerts saying the power train system, then I can’t use my cruise control, and many other alerts pop up
Incident date: Mar 25, 2026
My 2025 Hyundai Palisade has active safety recalls with no remedy available: Recall 283 (seatbelt – 1st and 2nd row) Recall 292 (third-row ejection mitigation) I have three young children (Ages [XXX] , [XXX] , and a [XXX] ) in car seats and cannot avoid using the affected seating positions, including the third row. I contacted Hyundai Motor America and my dealership and was advised: there is ... Read more
Incident date: Mar 25, 2026
I purchased this car 2 weeks ago and noticed when I drive over 45 mph the steering wheel kind of freezes up and shakes. A warning sign pops up that say steering required and has a symbol of a steering wheel with hands on each side of it. This lasts for about 10 seconds or so, then goes away. Feels really scary like I could get into an accident. This is the first place I have reported the probl... Read more
Incident date: Mar 3, 2026
Sudden loss of power steering at slow speeds. There was no warning lights prior to loss of power steering. I was able to avoid accident by moving quickly into a parking lot There is recalls for The EPS from 2013 to 2015 manufacturing date starting January 22nd of 2015 My truck was manufactured January 6th. There are two recall numbers s19 covers 2013 to2015 along with VB9 covers 2013 to 2019.
Incident date: Mar 20, 2026
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the engine failed after the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving 70 MPH, the vehicle lost motive power. The message "Hot Oil Shutting Down" was displayed. The contact coasted to the side of the road, and the vehicle was towed to the dea... Read more
Incident date: Nov 20, 2025
Daytime and night time running lights turn off and on randomly with brights engaging random as well. Turn signals not operating but intermittently and wipers not turning on intermittently. This Started in Nov 2025. First time dealership could get it in was Jan 2026, stated Multifunction switch was bad and covered under warranty, now not covered after getting it in 3.5 months later. Due to the this... Read more
Incident date: Nov 20, 2025
Daytime and night time running lights turn off and on randomly with brights engaging random as well. Turn signals not operating but intermittently and wipers not turning on intermittently. This Started in Nov 2025. First time dealership could get it in was Jan 2026, stated Multifunction switch was bad and covered under warranty, now not covered after getting it in 3.5 months later. Due to the this... Read more
Incident date: Nov 20, 2025
When I am stopped at a light or stop sign and go to pull into an intersection, halfway into the intersection the vehicle stalls and does not want to move. It has caused me to almost get into several car accidents and thankfully other vehicles have been able to brake before hitting me. It has been scary as I have had my daughter each time in the back seat and a few times it would have been on her s... Read more
Incident date: Mar 3, 2026
ICCU failure occurred while vehicle was operating at 30 MPH, after being charged the night prior and unplugged in the morning at 100% capacity. A sudden pop was heard, and the vehicle indicated that an electrical fault would require the vehicle to be shut down as soon as safely possible. The vehicle went into limp mode and would not exceed 25 MPH.
Incident date: Mar 3, 2026
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact s... Read more
Incident date: Mar 15, 2026
I am filing this complaint regarding an unresolved safety recall (Recall 78C) on my 2024 Jeep Grand Cherokee 4xe, which has now been open for approximately 139 days without a remedy. This recall involves engine manufacturing contamination that may lead to catastrophic engine failure, loss of propulsion, and potential fire risk. Despite the seriousness of the recall, Stellantis has failed to provid... Read more
Incident date: Mar 20, 2026
Odometer Fraud. The contact purchased a 2019 Chevrolet Camaro. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 70,962. At the time of registration, it was discovered that the mileage was 134,606.
Incident date: Mar 13, 2026
The 10R80 transmission on the F150 has extremely erratic shifting, which occasionally results in delayed shifts or what feels like no acceleration when gas pedal is pressed. Turning left through oncoming traffic, I've had the transmission hesitate for moments before engaging, resulting in almost being hit by oncoming traffic. I've also had the delayed shifting AT SPEED cause the vehicle to tempor... Read more
Incident date: Nov 26, 2025
The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked, the second-row seat belts failed to latch as intended. The contact's grandson attempted to secure the seat belt, and the seat belt failed to latch securely. The contact assisted with fastening the seat belt. The contact stated that the seat belt was difficult to latch. The vehicle was taken to the deale... Read more
Incident date: Nov 26, 2025
I purchased a Certified Pre-Owned Mazda CX-70 that exhibits intermittent and unpredictable steering behavior, creating a significant safety concern. The steering will intermittently stiffen and then pull the vehicle left or right without driver input, at times toward oncoming traffic or the breakdown lane, requiring immediate correction. On straight roads, the vehicle does not consistently track a... Read more
Incident date: Sep 11, 2025
The contact owns a 2022 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts). The contact stated that the letter for the seat belt recall anticipated a fix by February 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not informed of the issu... Read more
Incident date: Sep 11, 2025
After run collant pump caught fire and damaged the engine wiring harness. I reported it to progressive insurance and they came and inspected it at a body shop. They concluded it was due to an open recall on the vehicle so insurance refuses to cover it. Had car towed to Audi dealership and they reported it to Audi USA. They came back and told me that because of the mileage and year of the vehicle t... Read more
Fire
Incident date: Mar 24, 2026
The contact owns a 2026 Ram 3500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called a dealer while traveling in Braunfels, Texas, and asked about parts avai... Read more
HYUNDAI
SANTA FE HYBRID
(2025) — FUEL/PROPULSION SYSTEM
Mar 25, 2026
Incident date: Mar 24, 2026
Vehicle experienced a loss of acceleration while driving. When pressing the accelerator, engine RPM increased significantly but the vehicle did not increase speed. The vehicle felt as though it was stuck in one gear and would not upshift or downshift. The issue was most noticeable while driving uphill, where the vehicle was unable to maintain speed despite full throttle input. This created a safe... Read more
HYUNDAI
SANTA FE HYBRID
(2025) — ENGINE
Mar 25, 2026
Incident date: Mar 24, 2026
Vehicle experienced a loss of acceleration while driving. When pressing the accelerator, engine RPM increased significantly but the vehicle did not increase speed. The vehicle felt as though it was stuck in one gear and would not upshift or downshift. The issue was most noticeable while driving uphill, where the vehicle was unable to maintain speed despite full throttle input. This created a safe... Read more
HYUNDAI
SANTA FE HYBRID
(2025) — UNKNOWN OR OTHER
Mar 25, 2026
Incident date: Mar 24, 2026
1. My safety system/camera system is no longer working properly. The screen displays either a black/blank screen, an inverted (upside down) image, or an image that appears to be zoomed in to a very small viewing area. The alerts (beeping) does not function consistently when backing up. The horn does not always work. At times the entire electrical display including the sound system will reset witho... Read more
Incident date: Mar 23, 2026
There are two major safety recalls that have not been fixed by the manufacturer, making this vehicle unsafe to drive. 1) Seatbelts come undone; no estimated timeline for parts to be available for repair 2) Vehicle's interior cabin design may not provide sufficient protection for third-row occupants during a rollover; no estimated timeline or remedy available for repair
Incident date: Mar 23, 2026
Yes. The vehicle has experienced multiple critical system failures, most notably involving a defective SX6 module, which is a central control unit responsible for coordinating key electronic, safety, and communication systems. Its failure has led to widespread issues, including persistent warning messages, driver assistance malfunctions, MMI system instability, and ultimately a complete high-volta... Read more
Incident date: Jan 1, 2017
Engine maintenance required, call dealer. The engine coolant bypass valve needs to be replaced. Known issue in Toyota corolla’s yet no recall to remedy the repair.
Incident date: Mar 21, 2026
Coolant heater failure resulting in no regenerative braking .
Incident date: Mar 15, 2026
UA80 transmission problems like everyone else. Just paid it off and it’s under 100k and the transmission gave out. It’s $11k to fix it. I have it l the proper maintenance at Toyota.
Incident date: Mar 22, 2026
Vehicle shifted into neutral while driving Myself and others were put into danger as I was on the highway with no warning
Incident date: Mar 22, 2026
Toyota issued this recall about six months ago, and they have been dragging their feet for something that should be rather simple. They have not handled this recall in a timely manner we were originally told it was gonna be corrected in November that obviously didn’t happen and now we were told first quarter of twenty six and obviously that hasn’t happened
Incident date: Mar 1, 2025
The car will start shaking, can’t exceed a certain mpg, and does not speed up. The check engine light comes on. The car is available for inspection. I drive on the freeway and slowing down, and shaking can cause accidents. This a continuous problem.
Incident date: Mar 1, 2025
On March 18, 2026, while driving a leased Honda Prologue in rush-hour traffic on a major highway in [XXX] , the vehicle suddenly shut down and would not restart for approximately two minutes. The incident occurred without any warning messages, alerts, or notifications and created an extremely dangerous situation. At the time of the incident, traffic had been stop-and-go for approximately three mi... Read more
Incident date: Mar 21, 2026
While driving in heavy interstate traffic on March 18, 2026, the vehicle suddenly downshifted hard to 2nd gear, locking the rear wheels and causing the vehicle to slide out of my lane. The truck then entered limp mode and appeared to be stuck in 2nd gear. I immediately called my chevy dealer to make an appointment to drop the truck off. While researching, I found there was a recall for the same v... Read more
Incident date: Dec 1, 2025
Due to Recall 25V-655, I am unable to safely use level 3 charging. The first notice I received of this issue (in October, 2025), stated that a remedy would be available by December, 2025. I just received a second interim owner notification that states a remedy will be available within the 2026 calendar year. This is not a timely remedy, as I have already waited 5 months for this fix to an impor... Read more
Incident date: Jan 2, 2026
The contact owns a 2025 Hyundai Palisade. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the dealer kept the vehicle for a week, but the recall repair was not performed. The contact was informed that the vehicle was not repaired. The contact was informed that the technicians were busy and were unable to perform the recall repair. Th... Read more
Incident date: Jan 2, 2026
Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are affected by this fire risk.
Incident date: Mar 24, 2026
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 30 MPH, the vehicle stalled. The vehicle was restarted after 30-40 minutes. The SOS warning light was illuminated. The contact stated that the communication was inoperable, and the message to take the vehicle to the dealer was displayed. The vehicle was taken to the local dealer, where an unknown diagnosis and repa... Read more
Incident date: Mar 1, 2026
When moving forward at very slow speed, the steering wheel bounces as if it had been hit by something and we hear a loud "thunk". The whole front end of the car vibrates. This has also happened once while completely stopped at a traffic signal. This has been happening for several months, and we know that others have reported the same problem, but the dealer is unresponsive. We are worried ... Read more
Incident date: Mar 1, 2026
The contact owns a 2025 Kia Sportage. The contact stated that the rear-view camera had become inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, who was initially unable to duplicate the failure. The vehicle was later diagnosed, and it was determined that the failure was with the radio and the camera. The vehicle was repaired, but the failure recurred. The m... Read more
Incident date: Feb 17, 2026
The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a distorted image or a black screen intermittently while in reverse(R). The contact stated that the failure obstructed the driver's visibility, which... Read more
Incident date: Oct 15, 2025
Car lost charge quickly, went into limp mode while I was driving on the highway. I had to pull of the road several times and try to get it to a charging station. It barely made it after the lose of power. Charged it to 80% and it would only go up to a range of 100 miles. Took it to the dealership and they confirmed it needed a whole new main battery. ICCU had already been replaced. Had to wait ove... Read more
Incident date: Oct 15, 2025
Rear backup camera screen goes blank when car put into reverse. This occurs intermittently.
Incident date: Mar 24, 2026
Tires are LT275/65R20. While driving on interstate at approximately the speed limit and low 80 degree temperatures in South Carolina with proper placard pressure tire inflation checked two days prior, the truck developed a faint vibration which got worse over three or four miles. I slowed my speed and pulled over at next offramp and visually inspected truck for signs of vibration. Including loo... Read more
Incident date: Mar 16, 2026
While driving on the highway my 2026 GMC Sierra 1500 Denali Ultimate the vehicle lost propulsion and the dashboard went dark because it shut off. I was exiting the highway onto a skybridge and rolled to a stop before reaching the top on the skybridge. Vehicle would not start again and needed to be towed. Dealership concluded my 6.2L V8 engine needed to be replaced due to crank shaft seizing. Engin... Read more