Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Mar 4, 2026
The multipurpose camera on my 2018 Acura MDX intermittently fails and stores DTC U3000-49. When the failure occurs, multiple AcuraWatch/Honda Sensing safety systems become unavailable, including Collision Mitigation Braking System (CMBS), Adaptive Cruise Control (ACC), Lane Keeping Assist System (LKAS), and Road Departure Mitigation (RDM). The vehicle displays numerous safety-related warning messa... Read more
Incident date: Mar 4, 2026
The multipurpose camera on my 2018 Acura MDX intermittently fails and stores DTC U3000-49. When the failure occurs, multiple AcuraWatch/Honda Sensing safety systems become unavailable, including Collision Mitigation Braking System (CMBS), Adaptive Cruise Control (ACC), Lane Keeping Assist System (LKAS), and Road Departure Mitigation (RDM). The vehicle displays numerous safety-related warning messa... Read more
Incident date: Mar 4, 2026
The multipurpose camera on my 2018 Acura MDX intermittently fails and stores DTC U3000-49. When the failure occurs, multiple AcuraWatch/Honda Sensing safety systems become unavailable, including Collision Mitigation Braking System (CMBS), Adaptive Cruise Control (ACC), Lane Keeping Assist System (LKAS), and Road Departure Mitigation (RDM). The vehicle displays numerous safety-related warning messa... Read more
Incident date: May 13, 2025
My backup camera stopped functioning not too long after the warranty was expired. It began by not coming on sometimes and then it went completely out. The entire unit is no longer functioning which prevents me from being able to use my backup camera and that is a safety issue.
Incident date: May 7, 2026
Engine temp gauge bottoms out because the thermostat is stuck open, causing the air to stop working. Also a warning that the steering assist is reduced. Eng check light comes on with a code P0208. This a known problem with an extended service # (N242484760) but only if your vin is listed. All vehicles with this problem should be covered
Incident date: Jan 22, 2026
Navigation screen flickers and goes black and then reboots and comes back on while driving. Extremely distracting and dangerous. Dealer kept car for ten days and replaced the screen but problem persists. Happens almost every time I drive. Might be triggered by uneven road surface but difficult to tell. Much online chatter about the issue. Dealer acted like they’d never heard of it before.
Incident date: Feb 1, 2026
The contact owns a 2024 Honda Accord. The contact stated that while driving 50 MPH, the instrument cluster lights illuminated. The message “Emissions System Power Reduced – See Dealer” was displayed. An unknown transmission message was displayed. The engine was not working properly. The message "Pull Over and Turn off Vehicle" was displayed. The contact pulled over for 10 minutes, restarted ... Read more
Incident date: Feb 1, 2026
The contact owns a 2024 Honda Accord. The contact stated that while driving 50 MPH, the instrument cluster lights illuminated. The message “Emissions System Power Reduced – See Dealer” was displayed. An unknown transmission message was displayed. The engine was not working properly. The message "Pull Over and Turn off Vehicle" was displayed. The contact pulled over for 10 minutes, restarted ... Read more
Incident date: Feb 1, 2026
Rear tailgate opening and closing repeatedly on its own. Background: Arrived home from work yesterday evening, Jun 4, 2026. Parked my truck in the driveway. It was a hot sunny day. Turned the vehicle off, exited the vehicle, and locked the doors. Upon walking around behind my vehicle, the tailgate was opening and closing repeatedly. I attempted to manually close it to see if it would stop, I... Read more
HYUNDAI
TUCSON HYBRID
(2025) - ENGINE
Jun 5, 2026
Incident date: Apr 9, 2026
On June 3, 2026, my 2019 Ford Edge (2.0L EcoBoost) experienced a sudden loss of motive power and stalled in the middle of a busy, high-traffic intersection. Before stalling, the vehicle emitted thick white smoke from the exhaust. This was a life-threatening situation as I was stranded in moving traffic. The vehicle was towed to Mike Burkart Ford, where it was diagnosed with an internal EGR cooler ... Read more
Incident date: Jun 4, 2026
I am a full-time power wheelchair user with Multiple Sclerosis and rely on this 2024 Chrysler Pacifica wheelchair-accessible van as my primary means of transportation. Since purchase, the vehicle has repeatedly experienced dangerous loss-of-power events while being driven. Immediately before the failure occurs, warning beeps sound and multiple warning lights illuminate, including Check Engine, ET... Read more
Incident date: Jun 4, 2026
Subject: Request for Investigation / Status Update: Unresolved Safety Recall for 2023, Lincoln Aviator To Whom It May Concern, I am writing to formally request an update and urge an investigation into the lack of a remedy for an active safety recall on my vehicle. It has now been 10 months since the recall was officially issued, and the manufacturer has still not provided a resolution or m... Read more
Incident date: May 9, 2026
The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The local dealer confirmed that parts were still unavai... Read more
Incident date: Jun 2, 2026
Component: Drivetrain, brake, and engine management systems repeatedly fail in a coordinated pattern, with multiple warning indicators activating simultaneously and sudden unintended deceleration occurring without warning. Vehicle available for inspection. Safety risk: Most recent failure occurred at highway speed with family including passengers in the vehicle. Without warning, the vehicle decele... Read more
HYUNDAI
SANTA CRUZ
(2022) - ENGINE
Jun 5, 2026
Incident date: Jun 3, 2026
Component: Drivetrain, brake, and engine management systems repeatedly fail in a coordinated pattern, with multiple warning indicators activating simultaneously and sudden unintended deceleration occurring without warning. Vehicle available for inspection. Safety risk: Most recent failure occurred at highway speed with family including passengers in the vehicle. Without warning, the vehicle decele... Read more
HYUNDAI
SANTA CRUZ
(2022) - SERVICE BRAKES
Jun 5, 2026
Incident date: Jun 3, 2026
Component: Drivetrain, brake, and engine management systems repeatedly fail in a coordinated pattern, with multiple warning indicators activating simultaneously and sudden unintended deceleration occurring without warning. Vehicle available for inspection. Safety risk: Most recent failure occurred at highway speed with family including passengers in the vehicle. Without warning, the vehicle decele... Read more
Incident date: Jun 2, 2026
Electronic Shifter goes out when exposed to moisture.. We had the vehicle detailed and it will not move after apparently some moisture got into the shift know that is located next to cup holders.. BMW will not warranty the part and acknowledge it is an issue.. Luckily we have an extended warranty that is covering the 2500.00 part
Incident date: Jun 1, 2026
The HCU failed on my truck and the recall was issued over 18 months ago, still no repair in place, still no update. I have filed a complaint on here already once and no response or update on that either. I have no traction control, constant intermittent beeping on and off and no cruise control, for almost two years now and it's just unacceptable. The repairs were supposed to be started in early 20... Read more
Incident date: May 16, 2026
WHILE DRIVING TO PICK UP MY DAUGHTER MY HUDBAND WAS DRIVING ON THE INTERSTATE AND THE SIDE AIRBAGS DEPLOYED FOR NO REASON. THE FRONT AIR BAGS DID NOT DEPLOY. UPON INSPECTION OF THE CAR BY AN INSURANCE COLLISION EXPERT THERE WAS NO COLLISION OR RODENTS THAT COULD HAVE AFFECTED THE VEHICLE. IT WAS DEEMED A MECHANICAL OR ELECTRICAL FAILURE/DEFECT. MY HUSBAND WAS TRAVELING AT 70 MPH HE COULD HAVE LOST... Read more
1 injured
Incident date: Jun 5, 2026
My vehicle is a 2022 Dodge Durango, and suddenly, about a month ago, the driverside day-time running light stopped working. This seemed strange because it's an LED light and they generally last the majority of the vehicle's life, but certainly longer than four years. Then I started to notice other Durangos locally with the same problem, all with the driver's side daytime running light only. I've c... Read more
Incident date: Jun 5, 2026
My vehicle is a 2022 Dodge Durango, and suddenly, about a month ago, the driverside day-time running light stopped working. This seemed strange because it's an LED light and they generally last the majority of the vehicle's life, but certainly longer than four years. Then I started to notice other Durangos locally with the same problem, all with the driver's side daytime running light only. I've c... Read more
Incident date: Jun 4, 2026
My 2023 Dodge Charger SXT with approximately 26,000 miles has experienced multiple incidents where, while turning into traffic or accelerating from a stop, the vehicle loses the ability to continue driving and displays a message instructing me to shift into Park and then Drive. The electronic shifter becomes unresponsive, steering is affected, and I am left stranded in active traffic until I can r... Read more
Incident date: Jun 4, 2026
My 2023 Dodge Charger SXT with approximately 26,000 miles has experienced multiple incidents where, while turning into traffic or accelerating from a stop, the vehicle loses the ability to continue driving and displays a message instructing me to shift into Park and then Drive. The electronic shifter becomes unresponsive, steering is affected, and I am left stranded in active traffic until I can r... Read more
Incident date: May 31, 2026
The factory windshield is loose/improperly bonded causing MOLD. This problem was found when i first bought the only four year old vehicle because of a musty/moldy smell. On the way home from the dealership it happened to storm and there were a few raindrops coming in at the top center of the windshield. I also had terrible allergy symptoms and headaches after only a few minutes of driving. I p... Read more
Incident date: Jan 2, 2026
The contact owns a 2018 Toyota Camry. The contact stated that while driving 60 MPH on the highway, the vehicle unintendedly accelerated to 100 MPH, and the vehicle started to slow down independently. The contact removed the foot off the accelerator pedal for a second, depressed the accelerator pedal again, and the vehicle worked as intended. The vehicle was not taken to a dealer and an independent... Read more
Incident date: Jan 29, 2026
I was driving normally, having started my car after leaving a store at the time, while backing up, I received an ad (depicted below) for the SiriusXM limited time offer. This advertisement completely blocked the entirety of the infotainment system, disabling the navigation components completely, disabling my ability to use the backup camera, and did not alert while backing up, nearly causing a ser... Read more
Incident date: Mar 20, 2026
Honda has made it extremely easy for thieves to steal the front radar sensor on all 2024 CR-V models. Mine was recently stolen, and there is currently no approved protection or deterrent offered by Honda to prevent this. Even after replacing it, the risk of it being stolen again remains very high. As a result, losing this sensor completely disables key Honda Sensing safety features, making the veh... Read more
Incident date: Nov 11, 2025
The contact owns a 2021 Kia K5. The contact stated that the driver-side turn signal became inoperable. The vehicle was shifting hard and/or not shifting at all. While driving at unknown speeds, the vehicle shut down. The turn signal and brake lights were illuminated. The contact stated there was a recall for NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The vehicle was taken to the loc... Read more
Incident date: Nov 11, 2025
The contact owns a 2021 Kia K5. The contact stated that the driver-side turn signal became inoperable. The vehicle was shifting hard and/or not shifting at all. While driving at unknown speeds, the vehicle shut down. The turn signal and brake lights were illuminated. The contact stated there was a recall for NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The vehicle was taken to the loc... Read more
Incident date: Jul 15, 2025
The contact owns a 2024 BMW X3. The contact stated while driving 5 MPH, attempting to park the vehicle in the park the vehicle, while depressing the brake pedal the vehicle unintendedly accelerated independently causing the vehicle to drove over the curb and the contact mention due to the impact the rear passenger tire was damaged and before the brake pedal she could hear the vehicle began to dec... Read more
Incident date: Jun 2, 2026
The shift-by-wire system failed while the vehicle was being parked. The vehicle would not shift out of Drive; repeated attempts to engage Park resulted in Neutral only, with a "PARK malfunction. Engage parking brake when parking vehicle." warning displayed in the instrument cluster. Because this vehicle requires Park to be engaged before it can be powered off, the vehicle also could not be turned ... Read more
Incident date: Jun 2, 2026
Transmission malfunction. This has appeared several times at highway speeds and low speeds. Driver to limp along in the slow lane to exit ramp and take back roads to get back to base. The current problem has been confirmed with error codes P0747. Check engine light comes on with a screen prompt “Reduced Acceleration Drive with Care”.
Incident date: Jun 2, 2026
I have a running recall from 7/25 that states the fuel injectors can leak and should be replaced by Ford. This is the second attempt to fix the issue on the bronco sport engine. Ford says parts not available now for almost 12 months now.
Incident date: May 9, 2026
A dangerous recall was announced almost a year ago and there is still no remedy for it. I've pasted the details below. Jul 16,2025 Manufacturer Recall Number25S76 NHTSA Recall Number25V467 Recall StatusRecall Incomplete, remedy not yet available Summary ON YOUR VEHICLE THERE IS A POSSIBILITY THAT A FUEL INJECTOR MAY CRACK, WHICH MAY RESULT IN FUEL ACCUMULATING ON THE TOP OF THE ENGINE. Safety Ri... Read more
Incident date: May 9, 2026
I was driving down a 35mph road, the car in front of me slowed down, I was about 2 car lengths behind it. No notice, no warning, my Odyssey SLAMMED on the brakes and brought me to an abrupt stop with no notice and no need. Everything in the van flew forward and in the floor. Luckily there was no one directly behind me. It gives me serious whiplash when this happens and it is uncalled for, the ... Read more
Incident date: May 26, 2026
I have a 2020 palisade limited with the self leveling shocks. I have about 78,000 miles on the car. I am on my second set of replacement of the rear shocks. Well, guess what? I’m starting to hear that clunking noise again. I love my palisade but quickly becoming tired of this issue. I relaced the shocks last summer (Aug 2025). So, just less than one year after the replacement the noise is back... Read more
Incident date: May 26, 2026
ABS light came on 6 months ago as well as ((!)) light. As soon as those lights came on, the brakes had an increased stopping distance and it became harder to get the car to come to a complete stop. I have seen a few Prius owners in my area also having the same problem with their Prius. For my car, the ABS light would come on, then turn off for 300 or so miles, then turn back on and stay on for a... Read more
Incident date: Jun 4, 2026
The contact owns a 2025 Kia Telluride. The contact stated that the windshield had significantly cracked without impact. The contact stated that the crack appeared to have started from underneath the seal at the bottom of the driver's side of the windshield. The vehicle was taken back to the dealer, where the contact was was informed that the vehicle could be repaired a a price lower than the insur... Read more
Incident date: Jun 3, 2026
I am reporting a significant safety concern regarding my 2023 Mercedes-Benz EQB. While my specific VIN has not been included in the current high-voltage battery fire risk recall (NHTSA Campaign 26V073000), my vehicle is a 2023 model that shares the identical high-voltage battery architecture, manufacturing window, and platform design as the approximately 12,000 EQB vehicles officially recalled due... Read more
Incident date: Jun 2, 2026
The contact owns a 2015 GMC Yukon. The contact stated that while driving at 35 MPH to work, the vehicle shifted into neutral and into low and failed to drive at about 20 MPH. The check engine light was flashing. The front collision was unavailable. The contact left the vehicle at a gas station. Upon research, the contact located NHTSA Campaign Number: 14V374000 (Power Train), which was similar to ... Read more
Incident date: Jun 2, 2026
Steering Gearbox Replacement. I have 29407.00 mileage as of XXX service date. This has been going for several months. I have no wear and tear on my car. I have the original tires on the car and are still good It basically brand new. Honda service in [XXX] did a diagnostic test and said that was the problem. I feel my safety is at risk. I no warning messages or other symptoms just had to steer th... Read more
Incident date: May 19, 2026
Multipurpose camera is defective- broken after only 80,000 miles. No longer functions at all. No automatic emergency braking, no forward collision warning, no lane departure warning, no lane keeping assistance, no adaptive cruise control. Dangerous now without all those computer controlled safety functions. $2400 replacement. I don’t have $2400.
Incident date: May 19, 2026
Multipurpose camera is defective- broken after only 80,000 miles. No longer functions at all. No automatic emergency braking, no forward collision warning, no lane departure warning, no lane keeping assistance, no adaptive cruise control. Dangerous now without all those computer controlled safety functions. $2400 replacement. I don’t have $2400.
Incident date: Jun 4, 2026
The cam carriers for my vehicle are leaking oil. This is an incredible common, seemingly almost guaranteed, issue with these vehicles from Subaru at the 75-90k mile mark. The carrier are dripping oil, so worse than seeping, but not pouring. This runs the risk of the engine bleeding oil fast and running dry without checking oil levels every week or so and carrying extra emergency oil. This is a hug... Read more
Incident date: Apr 17, 2026
tried to get ford to install Heated Steering Wheel Performance Upgrade 22G06 on this and they claim the case was closed and denied because of the credit on my window sticker they closed my case ID without even notifying me about it. (Ford CASE ID for heated steering module. XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Apr 17, 2026
The reason for the recall on this make and model is what I'm experiencing now. The whole car will shutdown power while driving with no warnings. In traffic the car will just roll to a stop with cars closely behind me. I bought the call September 2016 yet I just saw a recall when I signed up for triple a. The last 12 months I have been on n and out of shops trying to find the reason. Starter was fi... Read more
Incident date: Apr 17, 2026
The reason for the recall on this make and model is what I'm experiencing now. The whole car will shutdown power while driving with no warnings. In traffic the car will just roll to a stop with cars closely behind me. I bought the call September 2016 yet I just saw a recall when I signed up for triple a. The last 12 months I have been on n and out of shops trying to find the reason. Starter was fi... Read more
Incident date: May 21, 2026
I own a 2024 Jeep Wrangler 4XE High Altitude (VIN: [XXX]) with three open safety recalls, two of which involve fire hazards: NHTSA ID 25V741000 – High Voltage Battery May Fail and Cause Fire (parts available) NHTSA ID 25V766000 – Engine Failure May Cause Fire or Loss of Drive Power (parts not available) 2.0L PHEV Engine recall (parts not available) I have been trying to schedule a recall rep... Read more
HYUNDAI
ELANTRA GT
(2019) - POWER TRAIN
Jun 4, 2026
Incident date: May 17, 2026
Shortly after my warranty ended the transmission needed a full replacement and left the vehicle undriveable at 100k miles. There were no signs leading up to it , no lights coming on, nothing. Went from driving around just fine to completely stuck until fixed. Then Ford quoted me to fix it for about $10,000 dollars. It was shocking, disappointing and left me feeling helpless and betrayed due to lac... Read more
Incident date: Apr 16, 2026
Component Failure: The vehicle is equipped with the M274 2.0L turbocharged engine, which suffered a major internal mechanical defect. An authorized Mercedes-Benz dealership diagnosed the vehicle at 79,504 miles with a malfunction in the crankcase ventilation system alongside severe internal defects, quoting a total repair estimate of $9,851 to perform extensive engine work. Safety Risk: This known... Read more