Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
HYUNDAI
SANTA FE HYBRID
(2024) - ELECTRICAL SYSTEM
Jul 4, 2026
Incident date: Jul 4, 2026
The tail lamps of my car do not function appropriately - the right tail lamp is completely dead most of the time and the left tail lamp constantly dims and flickers. Mercedes previously issued a recall campaign (no. 2014050001) because "DAG determined that oxidation on the ground pin connector for the rear tail lamps of subject vehicles can result in a dimming of the tail lights or loss of tail l... Read more
HYUNDAI
SANTA FE HYBRID
(2024) - EXTERIOR LIGHTING
Jul 4, 2026
Incident date: Jul 4, 2026
The tail lamps of my car do not function appropriately - the right tail lamp is completely dead most of the time and the left tail lamp constantly dims and flickers. Mercedes previously issued a recall campaign (no. 2014050001) because "DAG determined that oxidation on the ground pin connector for the rear tail lamps of subject vehicles can result in a dimming of the tail lights or loss of tail l... Read more
HYUNDAI
SANTA FE HYBRID
(2024) - ENGINE
Jul 4, 2026
Incident date: Jul 4, 2026
My 2019 Honda Odyssey stalled at a red light, then had an extended crank/no-start. It later hesitated and almost stalled while driving around 40 mph, and stalled again when I got home. The dash showed Emissions System Problem along with VSA, EPS, Brake System, Brake Hold, Hill Start Assist, and Road Departure warnings. Please check open recalls, especially the fuel pump recall, scan all stored and... Read more
Incident date: Jul 1, 2026
In most circumstances the adaptive cruise control (ADC) works well. There is one case where it does not, however. When ADC is active and the vehicle immediately in front shows, perhaps to make a turn, the ADC-equipped vehicle slows appropriately. The problem: Once the front vehicle is *well clear* of the driving lane, often operating 90 degrees to the marked lane on a perpendicular roadway, th... Read more
Incident date: Jul 1, 2026
This vehicle was bought new and is a NEW 2026 GMC TERRAIN DENALI with less than 5,000 miles at this time. It is a continuous event and not a specific failure date, but began soon after purchasing. The specific parts are UNKNOWN. It could be tires, wheels, steering parts (CV JOINTS, CONTROL ARMS ETC) or possibly transmission. I took it initially to the purchasing dealership and they took it for a ... Read more
Incident date: Jul 1, 2026
This vehicle was bought new and is a NEW 2026 GMC TERRAIN DENALI with less than 5,000 miles at this time. It is a continuous event and not a specific failure date, but began soon after purchasing. The specific parts are UNKNOWN. It could be tires, wheels, steering parts (CV JOINTS, CONTROL ARMS ETC) or possibly transmission. I took it initially to the purchasing dealership and they took it for a ... Read more
Incident date: Jun 25, 2026
instrument cluster failed. I replaced fuses and still no information about the car mileage ,gas , and speed of the car can be seen . This was followed by a rain storm the day before. unlike previous issued I reported to the dealership where rain water leaked in other the console and passenger seat.
Incident date: Jun 25, 2026
I am reporting a strong gasoline odor inside my 2021 Nissan Rogue. The smell is noticeable both while driving and after the vehicle has been parked, and it is strong enough to enter the passenger cabin. This condition raises serious safety concerns because the odor may indicate a fuel system leak or another defect that could increase the risk of fire or expose occupants to harmful gasoline fumes.... Read more
Incident date: Aug 4, 2025
Changed 12V battery because liftgate was inconsistently opening. Would click but not release. I have tried the resetting the system with accessory mode, pressing brake and flashing highbeams, have disabled liftgate and reenabled liftgate, have even tried the emergency release under access panel and it still will not open but clicks.
Incident date: Jul 2, 2026
Once the vehicle's auto idle stop system engaged at a traffic light, and the engine failed to restart automatically leaving us stranded in active traffic. We usually disable the system but forgot that time. It has also required multiple manual push-button attempts to start from a parked position at home and in public parking lots. The vehicle was brought to an authorized Honda dealership for this ... Read more
Incident date: Jul 3, 2026
Po442 Evaporative Emmison system leak. Heat catalyst egr set malfunctions. Primary and secondary a/c system deficiencies.
HYUNDAI
SANTA FE SPORT
(2014) - ENGINE
Jul 3, 2026
Incident date: Mar 20, 2026
Po442 Evaporative Emmison system leak. Heat catalyst egr set malfunctions. Primary and secondary a/c system deficiencies.
Incident date: May 16, 2026
The vehicle’s BlueCruise/adaptive cruise system has repeatedly slowed unexpectedly while traveling on interstate highways. In some instances, the vehicle slowed to approximately 40 mph in a 70 mph zone without an apparent traffic reason. The system also slows excessively in curves. These events create a rear-end collision risk and require immediate driver intervention. The concern has occurred m... Read more
Incident date: Dec 10, 2024
My car is a 2019 not 2020 and white not gray. The gas gauge doesn’t read pressure and drops by 1/4 up or down. I don’t have all the features which were supposed to be on the car. The rear door doesn’t close. I have ice inside my front windshield in the winter. I took the car back immediately. They refused to change the vehicle to the gray trax within the 48 hours. They sold me the car in the... Read more
Incident date: Dec 10, 2024
My car is a 2019 not 2020 and white not gray. The gas gauge doesn’t read pressure and drops by 1/4 up or down. I don’t have all the features which were supposed to be on the car. The rear door doesn’t close. I have ice inside my front windshield in the winter. I took the car back immediately. They refused to change the vehicle to the gray trax within the 48 hours. They sold me the car in the... Read more
Incident date: Dec 10, 2024
When driving on the highway vehicle suddwnly brakes on its own when it detects cars on side lane not directly in front of me creating a noticeable slowdown being somewhat unsafe. The wiper blades dont come up they hit the hood of the car which i believe shouldnt be this way. The seatbelt sensors go off in back row even if no one unbuckles then the car starts making loud noise to let you know and... Read more
Incident date: Jun 1, 2026
The coolant bypass valve issue
Incident date: Jun 1, 2026
when driving on the highway and i let up the gas the engine surges. this is an ongoing issue. makes me apply the brakes or take action scary. it happens all the time. took it to lexus and they say this is normal. to me it is a safety driving issue. it surges for some time with no gas applied.
Incident date: Jun 1, 2026
when driving on the highway and i let up the gas the engine surges. this is an ongoing issue. makes me apply the brakes or take action scary. it happens all the time. took it to lexus and they say this is normal. to me it is a safety driving issue. it surges for some time with no gas applied.
Incident date: Jul 3, 2026
Harness does not stay tight when secured. Debris collected in latch release button preventing it from staying tight.
Incident date: Jul 2, 2026
Vehicle is a 2019 Honda CR-V (1.5L Turbo) experiencing an active internal mechanical failure—suspected collapsing/sticking piston rings bypassing the combustion chamber, resulting in severe, unmeasured oil consumption. The dealership (Wesley Chapel Honda) filled the engine with new oil and refuses to perform an internal diagnostic teardown or provide a safe alternative vehicle. Instead, they ar... Read more
Incident date: Jul 2, 2026
I own a 2019 Jeep Compass with approximately 72,000 miles. For the past two years, I have experienced intermittent electrical and brake system failures that have become more frequent and severe despite multiple repair attempts. While driving, especially when turning, braking, or driving over potholes or uneven roads, the vehicle suddenly displays multiple warning lights, including ABS, traction c... Read more
HYUNDAI
TUCSON HYBRID
(2024) - STRUCTURE:INTERIOR PANELS:DOOR
Jul 2, 2026
Incident date: Jun 16, 2026
The contact owns a 2016 Chrysler 300. The contact stated that while driving at undisclosed speeds, the interior door panel on all four doors was shuddering while the windows were rolled down due to the air resistance. The contact stated that while attempting to depress the button to unlock the door on the driver’s side door, the door failed to unlock as needed. The local dealer was contacted; ho... Read more
HYUNDAI
TUCSON HYBRID
(2024) - UNKNOWN OR OTHER
Jul 2, 2026
Incident date: Jun 16, 2026
Safety Recall# AOT 2014-20 MDX REAR SUBFRAME REPAIR SAFETY RECALL June 2026 we were made aware that our 2017 Acura MDX SH – AWD had a recall for the rear subframe Safety repair. We immediately contacted Acura Joe Rizza Orland Park, Illinois at the time they said they did not have the Safety recall parts available for the rear subframe but they were on order so they scheduled us to bring the vehi... Read more
Incident date: May 11, 2026
My driver window won’t stay up once it gets to the top it goes back down. The underbody is starting to detach. It is shifting hard and makes a loud noise. Worse at low speeds and applying brakes . The tire pressure sensors all went out at one time
Incident date: Jun 14, 2026
The contact owns a 2025 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 26V201000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed that the vehicle was sold and released to the contact as a new vehicle with an... Read more
Incident date: Jun 14, 2026
The contact owns a 2018 Kia Sedona. The contact stated that the air bag and the check engine warning lights were illuminated. The vehicle failed to start and was towed to the dealer, where it was diagnosed with alternator failure; however, the battery was replaced. Additionally, the contact stated that after his wife had pulled into the driveway, the instrument panel turned blank, and the driver n... Read more
Incident date: Jun 6, 2026
I reported this issue to insurance. The facts are that when I was watching a family member’s toddler, I went to my vehicle to grab a stack of papers. While holding her, I reached in and grabbed the papers sitting directly on the back seat of the coupe vehicle (I.e., easy to reach). Upon grabbing the papers in one hand and holding her on my left hip, I shut the drivers side door and began walki... Read more
Incident date: Jun 6, 2026
I reported this issue to insurance. The facts are that when I was watching a family member’s toddler, I went to my vehicle to grab a stack of papers. While holding her, I reached in and grabbed the papers sitting directly on the back seat of the coupe vehicle (I.e., easy to reach). Upon grabbing the papers in one hand and holding her on my left hip, I shut the drivers side door and began walki... Read more
HYUNDAI
SANTA FE SPORT
(2018) - ELECTRICAL SYSTEM
Jul 2, 2026
Incident date: Jun 24, 2026
Truck shut off and would not turn back on. Negative battery cable so hot it burned skin off. Would not start, tried to start clicking sound, radio blipped for a moment.
HYUNDAI
TUCSON HYBRID
(2025) - ENGINE AND ENGINE COOLING
Jul 2, 2026
Incident date: Jul 2, 2026
The contact’s parents owns a 2016 Ford Escape. The contact stated that the vehicle was taken to the dealer because the check engine warning light was illuminated. The contact stated that shortly after starting the vehicle there was white smoke coming from the vehicle for approximately 5 seconds. The dealer diagnosed the vehicle and determined that there coolant was leaking intrusion into cylinde... Read more
HYUNDAI
TUCSON HYBRID
(2025) - AIR BAGS
Jul 2, 2026
Incident date: Jul 2, 2026
The side curtain airbags on my 2014 Nissan Xterra deployed unexpectedly, without any collision or impact. Nissan's Dispute Resolution Programs team is currently investigating (Incident #56613207). I was currently driving and luckily was able to pull over without any further issues but it could've been much worse if there was heavier traffic on the road. The vehicle was taken to a Nissan dealersh... Read more
HYUNDAI
TUCSON HYBRID
(2025) - STEERING
Jul 2, 2026
Incident date: Jul 2, 2026
The contact owns a 2018 Honda CR-V. The contact stated that while driving 65 MPH, the steering wheel jerked and failed to turn in the intended direction. The failure had occurred on several occasions. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering gear box had failed and needed to be replaced. The vehicle was not... Read more
Incident date: Jun 27, 2026
I own a 2023 Tesla Model X and I am reporting a steering-related safety concern. When making hard left turns, the steering wheel/front end shakes or shudders and makes a LOUD sounds. This does not feel or sound normal and appears to be related to the steering or front suspension system. The issue happens during low-speed turning/maneuvering when the wheel is turned sharply to the left. I contact... Read more
Incident date: Jun 27, 2026
My 2021 Jeep Wrangler 3.0L EcoDiesel experienced a failure of the engine oil cooler that allowed engine oil and engine coolant to cross contaminate. The oil cooler on this engine sits between the oil and coolant passages, so an internal failure of that component mixes the two systems. The failure first occurred in September 2025 while the vehicle was in use, and coolant intrusion into the oil syst... Read more
Incident date: Jun 27, 2026
I will be taking my car to be looked at. There is a strong gasoline smell inside the cabin. Smell came out of nowhere and none of my service lights came on.
Incident date: Jun 18, 2026
The back hatch of the car has issues closing regularly. Nearly half of the time you push the button to shut the back hatch when it is open it will not close and has to be shut manually. Typically, it shuts an inch or two and then beeps at you and when you push the button again nothing happens but beeping. This is an issue because it is very difficult to close. Even as a 6' 200+ lb man who does str... Read more
Incident date: Oct 30, 2025
See attached document for complaint.
Incident date: Oct 30, 2025
Vehicle shuts off randomly. Restarts after stopping but it’s consistent as if the car over heated yet the coolant temperature reads 194-200
Incident date: Mar 30, 2026
My Son just bought the car from a private party. On our way home the engine light and a lightning bolt icon illuminated on the dash, followed by the vehicle going into limp mode. We had the vehicle scanned for codes and it came back with P0336 (crankshaft position sensor performance). After much investigation online, we found out that this is a known issue with the crankshaft position sensor and, ... Read more
Incident date: Mar 30, 2026
My Son just bought the car from a private party. On our way home the engine light and a lightning bolt icon illuminated on the dash, followed by the vehicle going into limp mode. We had the vehicle scanned for codes and it came back with P0336 (crankshaft position sensor performance). After much investigation online, we found out that this is a known issue with the crankshaft position sensor and, ... Read more
Incident date: Mar 30, 2026
On June 13, 2026 my 2023 Range Rover Velar (79,772 miles) suffered a sudden, complete engine failure at highway speed on HWY 70 in Durham, NC. No warning lights, oil pressure alerts, or dashboard notifications appeared before or during the failure. The vehicle had operated well since purchase with no prior issues of any kind. I was to cross the hwy onto the shoulder, this was a serious safety haza... Read more
HYUNDAI
SANTA FE SPORT
(2016) - ELECTRICAL SYSTEM
Jul 1, 2026
Incident date: May 13, 2026
The dealership says it cannot be repaired until 2027 due to parts not being available for the fire recall on this jeep. I cannot ensure my safety or others with this issue.
Incident date: Jun 23, 2026
When operating at 65-70 MPH on a limited access highway and encountering a rough road surface, the vehicle seemed to rather dramatically "skip" to the side. The GLE450e moved laterally while maintaining the intended forward direction. During two of these events the vehicle departed the marked lane and in one of I had to immediately seize full manual control to avoid striking a vehicle in the adj... Read more
Incident date: Jun 23, 2026
When operating at 65-70 MPH on a limited access highway and encountering a rough road surface, the vehicle seemed to rather dramatically "skip" to the side. The GLE450e moved laterally while maintaining the intended forward direction. During two of these events the vehicle departed the marked lane and in one of I had to immediately seize full manual control to avoid striking a vehicle in the adj... Read more
Incident date: Jun 23, 2026
While driving and making a left hand turn at a major intersection my electronic power steering failed and put myself and my passenger at risk as it was extremely difficult to make the turn and my truck ended up hitting the curb before completing the turn. There was the potential to hit pedestrians or other vehicles if I had not been able to turn the steering wheel manually. It was confirmed by an ... Read more
Incident date: May 4, 2026
The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact received notification of NHTSA Campaign Number: 24V455000 (Fuel System, Gasoline); however, the part for the recall repair was ... Read more
Incident date: Jun 15, 2026
The entire right ride of the car just stopped working. Back right door became permanently locked and could not open from outside or inside. When hitting lock/unlock buttons on key fob i) front passenger door would not lock/unlock and ii) right side mirror would not fold in/out. Blind spot monitor and TPMS said they needed service. Left side of car was fine and worked. Car would start normally. I c... Read more
Incident date: Dec 31, 1969
The front camera failed and made all driver assist, automatic braking, lane departure and collision warnings to fail. The cost of a new camera and calibrations is $2000. This critical piece of safety should not fail so soon or be that expensive to replace.