Consumer Safety Complaints

Incident date: Sep 26, 2025

I am filing this complaint regarding Hyundai Motor America's failure to complete a vehicle repair in a timely manner on my 2022 Hyundai Ioniq 5 (VIN: [XXX] ), which has been at Hyundai of Leander, an authorized Hyundai service center in Leander, Texas, since September 2025 — more than six months — awaiting a replacement high-voltage battery. (Case No. XXX) I purchased this vehicle in Septembe... Read more

Incident date: Mar 22, 2026

Vehicle has failed to start with NO WARNING LIGHTS (completely blank infotainment screen) and no sounds when start button is pressed. Vehicle also completely shuts down when stopping in traffic and takes several attempts at restarting before the vehicle actually starts and able to move. This is a SEVERE LIFE THREATENING OR SERIOS INJURY SITUATION that Hyundai seems to have no interest in solvin... Read more

Incident date: Mar 22, 2026

Vehicle has failed to start with NO WARNING LIGHTS (completely blank infotainment screen) and no sounds when start button is pressed. Vehicle also completely shuts down when stopping in traffic and takes several attempts at restarting before the vehicle actually starts and able to move. This is a SEVERE LIFE THREATENING OR SERIOS INJURY SITUATION that Hyundai seems to have no interest in solvin... Read more

Incident date: Mar 23, 2026

The contact owns a 2020 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while attempting to clean the windshield, the windshiel... Read more

Incident date: Mar 23, 2026

The contact owns a 2020 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while attempting to clean the windshield, the windshiel... Read more

Incident date: Mar 23, 2026

The contact owns a 2020 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while attempting to clean the windshield, the windshiel... Read more

Incident date: Mar 30, 2026

Have attempted recall repairs 2 times. Was told I needed to reschedule since parts not available. I brought my vehicle in for repair 3/30/2026 @ 8:20. After noticing my car in back parking lot that did not move from at least 8:50am to 10:10am, I asked service representative what was happening. I was told I need to bring back at a later date when seatbelt parts are in. This process would take 4 hou... Read more

Incident date: Mar 30, 2025

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (TRAILER HITCHES); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer ... Read more

Incident date: Mar 27, 2026

Driving on sunny day, the fixed roof glass located between the windshield and sunroof exploded across the entire width of the glass insert with a very distracting noise.

Incident date: Mar 27, 2026

Some time around November the third row seat didn’t close, so I opened it back up, didn’t see anything stopping it, hit the button again, and then it closed but I heard a crunching noise - I reopened to discover there was a plastic storage box that ended up getting completely crushed. I didn’t think much about it, not even after the recall, until this week. The same left side of third row wa... Read more

Incident date: Mar 29, 2026

I bought a 2018 Hyundai Santa Fe from a dealership in May of 2023. Ever since then I have paid around $8,000 in repairs for this car. These repairs have been so expensive and time consuming that last year I wasn’t able to drive it for 6 months because it was in the shop for most of the year. I had to fix the Fuel pump, the Battery, timing chain valve TWICE, O2 sensor , Catalytic Converter, Engi... Read more

Incident date: Mar 29, 2026

I bought a 2018 Hyundai Santa Fe from a dealership in May of 2023. Ever since then I have paid around $8,000 in repairs for this car. These repairs have been so expensive and time consuming that last year I wasn’t able to drive it for 6 months because it was in the shop for most of the year. I had to fix the Fuel pump, the Battery, timing chain valve TWICE, O2 sensor , Catalytic Converter, Engi... Read more

Incident date: Mar 25, 2026

Sunroof exploded outwards towards traffic while driving on highway. It caused a loud shot gun sound which cause occupations of our vehicle to panick none the less vehicles behind us got the shattered glass. No warning signs to even look for nor hear. Have called auto places all around us to no avail on getting it fixed. Isn't worth the insurance hike if we cannot even find someone to fix the probl... Read more

Incident date: Jul 30, 2025

While driving, I accelerated to merge onto the highway. The check engine light flashed a few times and the engine started wobbling like it was misfiring. I have also been having a parasitic drain on my auxiliary batter that makes the car not open to my key fob that I know works. The dealership told me it was bad fuel, but they “tested the fuel” with no diagnostic report/proof/records, saying t... Read more

Incident date: Jul 30, 2025

While driving, I accelerated to merge onto the highway. The check engine light flashed a few times and the engine started wobbling like it was misfiring. I have also been having a parasitic drain on my auxiliary batter that makes the car not open to my key fob that I know works. The dealership told me it was bad fuel, but they “tested the fuel” with no diagnostic report/proof/records, saying t... Read more

Incident date: Dec 1, 2025

1. Dash Board has several cracks especially over airbag. 2.The location and severity of the cracks raises concerns regarding the structural integrity of the dashboard during a collision and the potential for obstructed airbag deployment. 3.It has not been inspected. I plan to carry it to the dealer tomorrow. 4.There were no warnings. I just realized the cracks a few weeks ago. I had seen them p... Read more

Incident date: Feb 23, 2026

2 open recalls on safety with no fix yet. Suspension has messed up, random electrical issues in dash and cruise control.My transmission also stalls at certain times. Dealership replaces struts, states they can’t get the vehicle electrical to act up although I have photos and videos and they can’t get the engine to stall. They can’t fix my seatbelts or the airbag and now a theirs row recall n... Read more

Incident date: Feb 23, 2026

2 open recalls on safety with no fix yet. Suspension has messed up, random electrical issues in dash and cruise control.My transmission also stalls at certain times. Dealership replaces struts, states they can’t get the vehicle electrical to act up although I have photos and videos and they can’t get the engine to stall. They can’t fix my seatbelts or the airbag and now a theirs row recall n... Read more

Incident date: Feb 23, 2026

2 open recalls on safety with no fix yet. Suspension has messed up, random electrical issues in dash and cruise control.My transmission also stalls at certain times. Dealership replaces struts, states they can’t get the vehicle electrical to act up although I have photos and videos and they can’t get the engine to stall. They can’t fix my seatbelts or the airbag and now a theirs row recall n... Read more

Incident date: Mar 29, 2026

The oil consumption issue has begun. At about 75k miles, my 2018 Hyundai Tucson 1.6L Turbo is burning oil at an insane rate. And there is no indicator of it occurring (no codes or anything on the dash) until it's too late. Hyundai is now WELL KNOWN, and aware, for this problem and it is a catastrophic safety issue because of the possibility of the engine seizing and disabling the vehicle. It isn't... Read more

Incident date: Feb 10, 2026

The vehicle is burning oil even when oil changes are done routinely. Then all of a sudden I have total loss of power will not go over 35 miles an hour. And climbing hill would not go over 20. It just happened no warning lights on dash So now I have a car that is still owning 8 grand on. So now a lawn ornament. I have seen on different formats. That there is hundreds having the same issue. ... Read more

Incident date: Mar 29, 2026

Driving over small bumps when power steering suddenly failed and power steering light came on dash. Steering became very heavy and difficult to control

Incident date: Mar 13, 2026

The car is dead if you do not drive it every 4 days. The battery and system have no power. It has happened multiple times over the past year. Have taken the car to Castle Hyundai of Downers Grove, IL. To date no resolution has been reached wh6 my car looses power. The dealer ran computer checks. Verified the battery had to be reset multiple times. Could not identify any issues with battery... Read more

Incident date: Mar 27, 2026

Oil pan leak.

Incident date: Mar 26, 2026

ENGINE. IT HAPPENED WHILE I WAS DRIVING. NO IT WASNT REPRODUCED OR CONFIRMED BY A DEALER, BUT HAVE BEEN TOLD BY A COUPLE AND ALSO ME SEEING THAT THE ENGINE WASNT ABLE TO MANUALLY BE CRANKED AT ALL. NO INSPECTION WAS DONE BY MANUFACTURR, POLICE, OR INSURANCE, BECAUSE IT DIDNT CAUSE A ACCIDENT. JUST ENGINE LIGHT WHICH HAVE BEEN REPORTED TO THE DEALERSHIP AND WAS TOLED THEY COULDNT FIX IT, BUT THAT W... Read more

Incident date: Mar 1, 2026

My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, ... Read more

Incident date: Mar 1, 2026

My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, ... Read more

Incident date: Mar 1, 2026

My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, ... Read more

Incident date: Mar 20, 2026

It requires significant force to cause the seat detection to stop folding. I’m concerned for the safety of passengers if this was accidentally engaged since easily accessible in the 3rd row.

Incident date: Mar 28, 2026

I am writing to report a serious safety concern regarding the “Consider Taking a Break” driver alert system in my new 2026 Hyundai Ioniq 5 Limited, which currently has 515 miles. This notification is presenting itself in a way that I believe creates a distraction and potential hazard while driving. The alert appears frequently and without clear justification, even when I am fully alert and in ... Read more

Incident date: Mar 28, 2026

My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a ... Read more

Incident date: Mar 28, 2026

My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a ... Read more

Incident date: Mar 28, 2026

My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a ... Read more

Incident date: Sep 1, 2025

Both Front headlamp assemblies broken hi beam mechanism. My cars headlights burn out every couple months and the bright lights will not work. I took to a Hyundai dealership on 03/28/2026 who told me it would be $5,333.30 to fix. I have done nothing to cause this electrical problem on both headlamps and when searching the internet; this issue seems to be a big problem on this vehicle year. This is ... Read more

Incident date: Sep 1, 2025

Both Front headlamp assemblies broken hi beam mechanism. My cars headlights burn out every couple months and the bright lights will not work. I took to a Hyundai dealership on 03/28/2026 who told me it would be $5,333.30 to fix. I have done nothing to cause this electrical problem on both headlamps and when searching the internet; this issue seems to be a big problem on this vehicle year. This is ... Read more

Incident date: Mar 15, 2026

Car just turns off randomly. This has happened at least 6 times within a month. Once on a highway. Last time it turned off a strange sound was coming out of the car also.

Incident date: Mar 20, 2026

Gas Motor is not engaging to assist electric drivetrain on a hybrid AWD 2025 Santa Fe. This resulted in a dangerous situation crossing a busy road from a stop sign. The Santa Fe rolled into the intersection at the drivers request, but did not accelerate normally (only to a maximum of a few miles per hour) and felt like an eternity to cross the road. Fortunately oncoming drivers from left and right... Read more

Incident date: Mar 20, 2026

Gas Motor is not engaging to assist electric drivetrain on a hybrid AWD 2025 Santa Fe. This resulted in a dangerous situation crossing a busy road from a stop sign. The Santa Fe rolled into the intersection at the drivers request, but did not accelerate normally (only to a maximum of a few miles per hour) and felt like an eternity to cross the road. Fortunately oncoming drivers from left and right... Read more

Incident date: Mar 22, 2026

All dash warning lights are on and dash lights have a intermittent bright light surge. Hard to shut off engine and have to disconnect battery for electric power to shut off. Very noticeable hesitation in acceleration starting to drive

Incident date: Mar 22, 2026

All dash warning lights are on and dash lights have a intermittent bright light surge. Hard to shut off engine and have to disconnect battery for electric power to shut off. Very noticeable hesitation in acceleration starting to drive

Incident date: Mar 25, 2026

My horn is not working again. It was replaced when I initially got the Kona in 2023. It did not work coming out of the dealership. And now again it is back to not working. This is a liability and also a danger to my children.

Incident date: Mar 27, 2026

I own a Hyundai vehicle with an active safety recall related to seatbelt buckle failure. The driver seatbelt buckle does not latch at all. The seatbelt tongue inserts but does not lock, making the seat unusable and unsafe to be driven. This issue matches the recall description for defective seatbelt buckle assemblies that may prevent proper latching. I have contacted multiple Hyundai dealership... Read more

Incident date: Feb 23, 2026

I was driving on the highway, 65mph when I had a sudden loss of power, check electrical system warning and a battery picture came on. I was reduced to approx 10mph suddenly in rush hour traffic, in the left lane, with no shoulder to pull over to. I was able, with the kindness of other drivers slowing down, able to move to the right lane, then to the shoulder. Called AAA for tow to dealership. 12v... Read more

Incident date: Feb 23, 2026

I was driving on the highway, 65mph when I had a sudden loss of power, check electrical system warning and a battery picture came on. I was reduced to approx 10mph suddenly in rush hour traffic, in the left lane, with no shoulder to pull over to. I was able, with the kindness of other drivers slowing down, able to move to the right lane, then to the shoulder. Called AAA for tow to dealership. 12v... Read more

Incident date: Feb 23, 2026

I was driving on the highway, 65mph when I had a sudden loss of power, check electrical system warning and a battery picture came on. I was reduced to approx 10mph suddenly in rush hour traffic, in the left lane, with no shoulder to pull over to. I was able, with the kindness of other drivers slowing down, able to move to the right lane, then to the shoulder. Called AAA for tow to dealership. 12v... Read more

Incident date: Jan 1, 2026

To Whom It May Concern, I am writing regarding multiple recalls affecting my 2025 Hyundai Palisade, specifically related to the electrical harness and ongoing safety concerns. Since purchasing the vehicle from a Hyundai dealership in [XXX] , I have experienced repeated issues. Initially, dashboard lights activated randomly while driving, followed by connectivity problems and a malfunctioning tru... Read more

Incident date: Mar 24, 2026

I purchase the 2017 Santa Fe Sport in October of 2023 with just short of 80K miles. It was in great condition and had no issues. I have maintained it according to Hyundai specification and regular on schedule oil changes with recommended 5w-20 full synthetic. At approximately 100K miles, I experienced an oil pressure light on the dash, when checked, the engine was approximately 2 quarts low. F... Read more

Incident date: Mar 24, 2026

I purchase the 2017 Santa Fe Sport in October of 2023 with just short of 80K miles. It was in great condition and had no issues. I have maintained it according to Hyundai specification and regular on schedule oil changes with recommended 5w-20 full synthetic. At approximately 100K miles, I experienced an oil pressure light on the dash, when checked, the engine was approximately 2 quarts low. F... Read more

Incident date: Mar 24, 2026

I purchase the 2017 Santa Fe Sport in October of 2023 with just short of 80K miles. It was in great condition and had no issues. I have maintained it according to Hyundai specification and regular on schedule oil changes with recommended 5w-20 full synthetic. At approximately 100K miles, I experienced an oil pressure light on the dash, when checked, the engine was approximately 2 quarts low. F... Read more

Incident date: Mar 26, 2026

The vehicle flashed a warning not to drive the car because of an electrical system problem after a loud popping noise. I had the car towed to a dealership who told me the Integrated Charging Controller Unit had failed. The car is only 9 months old with under 5000 miles.