Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Sep 3, 2025
After the vehicle is off, and after the smart key fob is removed from the vehicle, the dashboard will flicker, the alarm sometimes goes off and the headlights turn on draining the battery and leading to me having to jump the car to get it started. This makes the car undependable as it could happen after driving somewhere and leave myself or my wife stranded. I have taken this in to the Honda deal... Read more
Incident date: Sep 3, 2025
The active recall and still no remedy for ..no ford dealer will assit with a loaner vehicle or pay for a rental. My truck has been exhibiting the sudden shifting issues and putting myself and family at risk. Need help before something happens this is not a risk any one should take driving everyday.
Incident date: Sep 3, 2025
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at 35 MPH, the engine started knocking, and the sound grew louder while making a turn. The Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer, where one diagnostic trouble code was displayed, but the vehicle was not repaired. The vehicle was then taken t... Read more
Incident date: Sep 3, 2025
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at 35 MPH, the engine started knocking, and the sound grew louder while making a turn. The Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer, where one diagnostic trouble code was displayed, but the vehicle was not repaired. The vehicle was then taken t... Read more
Incident date: Sep 3, 2025
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at 35 MPH, the engine started knocking, and the sound grew louder while making a turn. The Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer, where one diagnostic trouble code was displayed, but the vehicle was not repaired. The vehicle was then taken t... Read more
Incident date: Jun 22, 2026
I made an initial post on 06/18/2026 so please reference that as well as this. I have not been able to drive the car since it died on me on the 18th of June. The car has been looked at a few times (actually stalling a third time while idling but was able to turn back on.) It has also displayed symptoms associated with the Ford Recall #26S40 / NHTSA recall #26V369 but it is listed at NOT included i... Read more
Incident date: Jun 22, 2026
I made an initial post on 06/18/2026 so please reference that as well as this. I have not been able to drive the car since it died on me on the 18th of June. The car has been looked at a few times (actually stalling a third time while idling but was able to turn back on.) It has also displayed symptoms associated with the Ford Recall #26S40 / NHTSA recall #26V369 but it is listed at NOT included i... Read more
HYUNDAI
ELANTRA TOURING
(2010) - SERVICE BRAKES
Jul 7, 2026
Incident date: Apr 1, 2026
... Read more
Incident date: Jun 22, 2026
The a/c unit failed and is available for inspection upon request. Being in an over-heated car can cause dehydration, heat exhaustion and/or heat stroke. I was nauseous and dizzy while driving, putting myself and my passengers at risk. Upon taking my car to a independent service dealer, it was revealed that their is a leak and the evaporator must be replaced. It has not been inspected by a Merc... Read more
Incident date: Jun 22, 2026
My 2014 Jeep Grand Cherokee suddenly developed a no-start condition after previously operating normally. The vehicle would crank but would not start. The battery and fuel injectors were checked and replaced as needed, but the problem persisted. Based on the symptoms and known issues affecting 2011-2014 Jeep Grand Cherokees, the internal fuel pump relay/TIPM is suspected. This defect has been the s... Read more
Incident date: Jul 6, 2026
I am filing a formal complaint regarding two critical manufacturing defects on my 2018 Honda HR-V that pose immediate safety risks and financial losses: 1. CRITICAL SAFETY ISSUE (Instrument Gauge Failure): The digital display gauge on the right side of the driver's dashboard consistently blinks out and displays entirely unreadable, corrupted characters. This failure makes it impossible to monitor ... Read more
Incident date: Jun 30, 2026
The driver seat has a popping, crunching noise and sensation near shoulder and mid section area. This is more pronounced when accelerating and braking. This will be causing discomfort and distraction while driving.
Incident date: May 28, 2026
The contact owns a 2015 Jeep Wrangler. The contact stated that the ABS warning light was illuminated. While driving, the vehicle experienced a loss of traction, a pulsating or pumping sensation in the brake pedal, and skidded easily upon heavy brake application. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, Jeep models were not inclu... Read more
Incident date: May 28, 2026
Driving my car at 39mph and approaching a vehicle stopped at an intersection perpendicular to my left, she accelerated into my path and Subaru eyesight provided no warning and did not attempt to break at all before the collision occurred. I was able to slow to maybe 15 mph but disappointed eyesight did not work as intended.
Crash
Incident date: May 28, 2026
ON JUNE 2ND 2026, the air conditioning in my 2025 Chevrolet Tahoe failed without warning. The system began blowing warm air instead of cold air, making the vehicle uncomfortable to drive. At the same time, I noticed that both front ventilated (cooled) seats had also stopped working. Although the seat cooling indicator lights illuminated when activated, the seats did not produce any cooling. I ca... Read more
Incident date: Jun 25, 2026
I was driving on my way into work on highway 169 Northbound going 65 mph in the left lane with nobody in the front of me, and nobody to the right of me, and head a loud popping noise, turns out that my windshield cracked. It started as a 6"-8" crack, and then it grew across the entire windshield over a couple of days. The crack is on the inside of the car, not on the outside, which means that it d... Read more
Incident date: Jun 25, 2026
I was driving on my way into work on highway 169 Northbound going 65 mph in the left lane with nobody in the front of me, and nobody to the right of me, and head a loud popping noise, turns out that my windshield cracked. It started as a 6"-8" crack, and then it grew across the entire windshield over a couple of days. The crack is on the inside of the car, not on the outside, which means that it d... Read more
Incident date: Jun 24, 2026
Driving anywhere in general and which ever speed my gas would leak and smell would over take the car and I have a [XXX] and [XXX] babies. This is not the first but the third recall and this is a fire hazard I can’t imagine my car going in flames while we’re already suffering with a leaking gas smell every time we drive the car I can loose my whole family I will soon being filing a lawsuit agai... Read more
Incident date: Jan 8, 2026
Driving anywhere in general and which ever speed my gas would leak and smell would over take the car and I have a [XXX] and [XXX] babies. This is not the first but the third recall and this is a fire hazard I can’t imagine my car going in flames while we’re already suffering with a leaking gas smell every time we drive the car I can loose my whole family I will soon being filing a lawsuit agai... Read more
Incident date: Jun 30, 2026
It has now been 1 year since the recall 25V455 was issued for my 2021 Ford Bronco. I use my Bronco for business but due to the recall, it has been unable to be used due to legal reasons in my state. I have lost thousands of dollars from the vehicle sitting and Ford continues to fail to provide a timely remedy. The date of the recall being issued has been pushed back over a dozen times and now show... Read more
Incident date: Jun 30, 2026
The interior trim has many problems affecting safety. 1. Plastic chrome trim reflects blinding sun in my eyes. 2. Dash finish reflects severely onto the windshield, cannot see clearly. These are extreme safety issues. I believe GM should provide fix kits in a recall before someone is killed. And required design standards for this. Note: the camera lessens the glare in the attached pictures
Incident date: Jun 30, 2026
The interior trim has many problems affecting safety. 1. Plastic chrome trim reflects blinding sun in my eyes. 2. Dash finish reflects severely onto the windshield, cannot see clearly. These are extreme safety issues. I believe GM should provide fix kits in a recall before someone is killed. And required design standards for this. Note: the camera lessens the glare in the attached pictures
Incident date: Mar 2, 2026
This event occurred after a history of ABS system issues as well as Infotainment system issues since 10k miles. During morning commute at approximately 60 mph, all dash warnings began to chime associated with the Touring features of the sedan. TPMS, Collision Avoidance, Braking System, Lane Departure, etc. AND Electric Power Steering. The steering wheel clicked and immediately became difficult t... Read more
HYUNDAI
ELANTRA HYBRID
(2025) - UNKNOWN OR OTHER
Jul 6, 2026
Incident date: Mar 10, 2025
On February 15, 2025, Rivian performed Field Service Action FSAM-1507 on my 2024 Rivian R1T at 11,590 miles. Hub-to-knuckle fasteners were found loose in four structural locations. This was identified as a safety-related field service action. A second field service action, FSAM-1678 (front halfshaft NVH washers), was performed November 3–4, 2025. I am reporting both actions to create a federal... Read more
Incident date: Dec 31, 1969
Over the past year (2025) we have noticed that our F150 King Ranch occasionally was having a rough or harsh shift between the 7-8 gear. We took the Truck to the dealer where we purchased the Truck, Mullnax Ford of Central Florida, in the summer of 2025. We left the vehicle with the service manager, later he called us and indicated that the technician could not replicate the issue. Several m... Read more
Incident date: May 18, 2025
"I have a Tesla Model Y that experienced what looks like a steering malfunction, with documented data and repair records already in hand. "While driving our 2024 Tesla Model Y when the steering wheel suddenly turned itself, hard left, and driver couldn't regain control. The car went up a hillside, between a utility/ electricity pole and an electrical box, coming to a stop just inches from the pole... Read more
Incident date: May 18, 2025
Defect: On Freightliner Custom Chassis diesel motorhomes the entire instrument cluster is a single all-digital "OptiView" LCD (Medallion 12.3", part 66-02439-000). The factory adhesive bonding the cover glass to the LCD delaminates under normal service, spreading bubbles and haze across the screen. It is widely reported across many coach brands on this chassis (Newmar, Tiffin, Coachmen, Winnebago,... Read more
Incident date: May 18, 2025
Defect: On Freightliner Custom Chassis diesel motorhomes the entire instrument cluster is a single all-digital "OptiView" LCD (Medallion 12.3", part 66-02439-000). The factory adhesive bonding the cover glass to the LCD delaminates under normal service, spreading bubbles and haze across the screen. It is widely reported across many coach brands on this chassis (Newmar, Tiffin, Coachmen, Winnebago,... Read more
Incident date: Oct 10, 2025
Good Afternoon. The Pro Power Onboard high-voltage electrical system has experienced a permanent malfunction, locking out with a "Ground Fault Detected" warning. The vehicle is a 2021 Ford F-150 Rocky Ridge conversion. This failure stems directly from a defective or incomplete execution of Safety Recall 23S35 (NHTSA Campaign 23V613000).The initial remedy applied by the dealership consisted only o... Read more
Incident date: Jun 9, 2026
The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed uphill, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. No warning lights were illuminated. The contact stated that the transmission was operating at a high speed, but the vehicle operated at a low speed. Within seconds, the speed independently increased, and the... Read more
Crash
1 injured
Incident date: Jul 1, 2026
The contact owns a 2019 Nissan Leaf. The contact received a notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle by pressing the Push-To-Start button, the engine failed to turn over, and no electrical features were available. The vehicle was towed to the l... Read more
Incident date: Jul 1, 2026
The contact owns a 2024 Mercedes-Benz EQE 350+. The contact stated that while her husband was driving at 75 MPH, the panoramic sunroof suddenly shattered without warning, producing a loud booming sound. The contact's husband pulled over and inspected the vehicle before driving back to the residence. There were no other vehicles or objects nearby to cause external impact. The vehicle was taken to a... Read more
Incident date: May 1, 2026
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled on several occasions, and the instrument panel turned blank, forcing the contact to coast to the side of the road to restart the engine. Additionally, when shifting from Park to Drive, the vehicle shuddered violently and unintendedly shifted into Park. The contac... Read more
Incident date: May 1, 2026
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled on several occasions, and the instrument panel turned blank, forcing the contact to coast to the side of the road to restart the engine. Additionally, when shifting from Park to Drive, the vehicle shuddered violently and unintendedly shifted into Park. The contac... Read more
Incident date: Jan 5, 2026
After disengaging Full Self-Driving (FSD), a mandatory questionnaire pop-up now stays on screen until manually answered, instead of auto-dismissing after a few seconds as it previously did. This forces the driver to interact with the touchscreen immediately after taking back manual control — a moment when full attention should be on the road, not a pop-up. The prompt blocks part of the instrumen... Read more
Incident date: Jan 5, 2026
After disengaging Full Self-Driving (FSD), a mandatory questionnaire pop-up now stays on screen until manually answered, instead of auto-dismissing after a few seconds as it previously did. This forces the driver to interact with the touchscreen immediately after taking back manual control — a moment when full attention should be on the road, not a pop-up. The prompt blocks part of the instrumen... Read more
Incident date: Jul 6, 2026
B pillar trim flew off while going down highway. Almost hit vehicle behind me.
Incident date: Jul 4, 2026
My 2015 white Kia Optima is having terrible paint peeling problems. It is peeling and chipping on the hood, along the sides of the windshield, above the wind shield, on my back bumper, above my back tires, and just about every place in between. PLEASE HELP!
Incident date: Jul 4, 2026
Auto idle stop feature causes vehicle to shut off completely at red lights and stop signs. This is very dangerous as cars can be coming up behind us in stop and go traffic. Has happened multiple times since we purchased new vehicle in Feb 2025. Vehicle has been serviced by Honda dealership but problem persists.
Incident date: Jul 4, 2026
COMPONENT: 2021 Ford Expedition Max 10R80 transmission. The CDF clutch cylinder (7H351) sleeve exhibits axial movement, breaking the clutch apply-pressure seal so commanded torque is not transmitted to the wheels. Engine revs while the vehicle fails to accelerate or move forward. Vehicle is available for NHTSA inspection and testing. INCIDENTS (7/5/2026, same drive cycle): (1) Highway, after brak... Read more
Incident date: Jul 5, 2026
The day before that all these issues started popping up my battery was completely dead, and I had to jumpstart the 12 V battery the next day while I was driving down the highway I started getting all these error messages and also the video from the Ford camera started glitching with my navigation.
Incident date: Jul 4, 2026
While pulling car trailer down the interstate on 6-27-26 at 70mph, my Free Country ST205/75R16 D106 10 ply trailer tire with less than 200 miles on it blew out. This was the spare for 2 years and has 9/32 tread depth on it still. I recently this spring rotated it to the LR of the trailer. Pieces of the tire blew onto and hit a passing SUV. Luckily nobody was hurt and I was able to get to the shoul... Read more
Incident date: Jun 23, 2026
VIN: [XXX]. 2019 Chevy Colorado, ~115,000 mi. FAILED COMPONENT: Vacuum pump failed internally; debris damaged the exhaust camshaft. Pump is cam-driven with no shear pin, so seizure cuts brake assist AND sends metal debris into the engine. Truck/parts are at Chapman Chevrolet, Tempe AZ, available for inspection. SAFETY RISK: On XXX, brake pedal suddenly lost assist while my son merged onto XXX fr... Read more
Incident date: Jun 23, 2026
VIN: [XXX]. 2019 Chevy Colorado, ~115,000 mi. FAILED COMPONENT: Vacuum pump failed internally; debris damaged the exhaust camshaft. Pump is cam-driven with no shear pin, so seizure cuts brake assist AND sends metal debris into the engine. Truck/parts are at Chapman Chevrolet, Tempe AZ, available for inspection. SAFETY RISK: On XXX, brake pedal suddenly lost assist while my son merged onto XXX fr... Read more
Incident date: Jun 23, 2026
Power loss when idle; it fails to restart normally, and then the car stalls for several minutes. It happens frequently despite the van being less than 2 years old (at least 3x weekly)
Incident date: Apr 2, 2026
Power loss when idle; it fails to restart normally, and then the car stalls for several minutes. It happens frequently despite the van being less than 2 years old (at least 3x weekly)
Incident date: Jun 1, 2026
Truck stutters and idles terrible. Vehicle warning light keeps saying, reduce acceleration and drive safely. Two years ago an injector went bad, and it was fixed. 6 months ago, we had it in the shop, of course still under the 60k mile warranty. Said it was fixed, it wasn’t. Just had it back there, and they replaced the the torque converter. Shaking stopped for a month. Now it is even worse. Beli... Read more
Incident date: Jun 1, 2026
Truck stutters and idles terrible. Vehicle warning light keeps saying, reduce acceleration and drive safely. Two years ago an injector went bad, and it was fixed. 6 months ago, we had it in the shop, of course still under the 60k mile warranty. Said it was fixed, it wasn’t. Just had it back there, and they replaced the the torque converter. Shaking stopped for a month. Now it is even worse. Beli... Read more
Incident date: Jul 2, 2026
Front camera stop working . Today it's the second time. Not sure if a software glitch but first time need to be replaced.
HYUNDAI
SANTA FE SPORT
(2018) - ENGINE
Jul 5, 2026
Incident date: Dec 1, 2025
1ST INCIDENT: APPROX: 4/1/26. BOUGHT BRAND NEW , HAD FOR 2 DAYS . APPROX HAD 40 MILES ON IT. CHECK ENGINE LIGHT CAME ON SEVERAL TIMES, HAD TO BRING TO DEALER. 2ND INCIDENT : APPROX: 6/15/26 DRIVING VEHICLE DOING APPR 50 MPH, VEHICLE SUDDENLY DID NOT GIVE GAS WOULD NOT MOVE. RPM WENT TO 6000 RPM , HAD TO PULL OVER.WITH NO CONTROL 3RD INCIDENT: SAME ISSUE: BROUGHT TO DEALER ; DON'T KNOW WHAT... Read more