Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 76,133 complaints for HYUNDAI
Incident date: Apr 27, 2026
Safety Recall 283 - NHTSA Recall 25V607000 This recall is a huge concern, and the problem has not been fixed. It has been months. I have called the Hyundai dealership several times about this needing to be fixed. I have two children. THEY HAVE HAD THEIR SEATBELTS COME UNBUCKLED SEVERAL TIMES NOW!! If we are in any kind of accident, the faulty seatbelts could be the difference between life and deat... Read more
Incident date: Apr 27, 2026
The contact owns a 2018 Ram 1500. While driving through a parking lot and hauling a boat, the steering wheel seized, and there was a screeching sound coming from the steering column. The contact attempted to turn the steering wheel and the steering wheel seized. The vehicle was towed to the residence. An independent mechanic arrived at the residence and diagnosed that the rack and pinion needed to... Read more
Incident date: Apr 27, 2026
Whilst driving on the highway, the passenger rear quarter glass detached from the car and flew into the bushes on the side of the road. I heard a whistling sound coming from the inside of the car. I checked to see if one of the windows had been opened, yet they were all closed. I figured I would check the car when I got home to see where the disturbance was coming from. Yet while I was in the rig... Read more
Incident date: Apr 28, 2026
The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving approximately 80 MPH, the vehicle unexpectedly decelerated. The contact pulled over to the closest exit and pulled over to the side of the road. The vehicle was turned off and then restarted; however, while attempting to drive forward or reverse, the vehicle failed to move. The contact inspected the vehicle. While ins... Read more
Incident date: Jan 14, 2026
Since purchasing the vehicle, I have had ongoing issues: a rattling noise when accelerating, a squeaking noise in reverse, and a fuel odor. The fuel injector recall (NHTSA 25V467) is still open, and Ford has not provided a remedy." Keep it simple and focused on the recurring noise and the recall.
Incident date: Jan 14, 2026
Since purchasing the vehicle, I have had ongoing issues: a rattling noise when accelerating, a squeaking noise in reverse, and a fuel odor. The fuel injector recall (NHTSA 25V467) is still open, and Ford has not provided a remedy." Keep it simple and focused on the recurring noise and the recall.
Incident date: Apr 27, 2026
—The floor harness has failed due to poor design & location of the harness as it creates a trap for moisture. —Yes, this component is available for inspection upon request. —The safety of myself was in moderate jeopardy due to the air struts malfunctioning. —Yes, the problem has been reproduced by a dealer. —To my knowledge, the vehicle or component has NOT been inspected by the ... Read more
Incident date: Feb 14, 2026
I am submitting a safety complaint regarding the driver assistance system (ProPILOT Assist) in my 2024 Infiniti QX80. The behavior of this system creates a potentially dangerous driving condition. When ProPILOT Assist is engaged, the vehicle consistently delays braking until the last possible moment, then applies sudden and aggressive braking rather than smooth deceleration. This creates a high r... Read more
Incident date: Jan 2, 2026
My transmission failed after only having my vehicle for 4 months. My safety and the safety of my passengers was put at high risk because of this issue due to stalling in traffic and loss of acceleration. My problem was confirmed by 2 separate mechanics and my local Toyota dealership. I also was able to confirm in this process that this is a common issue with this specific year of the CH-R and it n... Read more
Incident date: Apr 3, 2026
I was driving my car and suddenly the traction , hand brake and ABS sign started showing up. I usually apply only 10% of force on brake pedal but after this I have to apply almost 60% of force to even slow down the car. Almost 90% force to stop the car It has threatened safety of my family. When diagnosed at autozone they told cannot determine error code. When reading in internet this seems to ... Read more
Incident date: Apr 3, 2026
I was driving my car and suddenly the traction , hand brake and ABS sign started showing up. I usually apply only 10% of force on brake pedal but after this I have to apply almost 60% of force to even slow down the car. Almost 90% force to stop the car It has threatened safety of my family. When diagnosed at autozone they told cannot determine error code. When reading in internet this seems to ... Read more
Incident date: Apr 3, 2026
Iccu failure. Vehicle stops working completely
Incident date: Apr 27, 2026
Several complaints can be seen across many different Honda forums that indicate several years including 2018 - 2023 of the Honda Odyssey are affected by similar issues when the front multi-purpose camera fails. Many have reported extreme heat when physically inspecting the camera unit. The ZYNQ XA72030 chip manufacturer, AMD, has listed known issues with this particular chip overheating either due... Read more
Incident date: Dec 31, 1969
Several complaints can be seen across many different Honda forums that indicate several years including 2018 - 2023 of the Honda Odyssey are affected by similar issues when the front multi-purpose camera fails. Many have reported extreme heat when physically inspecting the camera unit. The ZYNQ XA72030 chip manufacturer, AMD, has listed known issues with this particular chip overheating either due... Read more
Incident date: Dec 29, 2025
The sunroof wind screen broke off while driving. The sunroof then stayed open and would not shut. The electrical components in the middle seat are not working properly with the buttons on the seats. The leather is ripping on the seats and the center console even with regular leather conditioning
Incident date: Dec 29, 2025
The sunroof wind screen broke off while driving. The sunroof then stayed open and would not shut. The electrical components in the middle seat are not working properly with the buttons on the seats. The leather is ripping on the seats and the center console even with regular leather conditioning
Incident date: Jun 22, 2025
Our 2024 Carnival has had a recurring engine oil leak that has required the vehicle to be left at the dealership 4 times for the same issue. Each time we get the van back the repair lasts about 1-3 weeks (depending on how often it's driven). Oil continues to leak from the engine area, creating risk of engine damage or a potential fire hazard if oil contacts hot components. The issue has not been r... Read more
Incident date: Apr 17, 2026
This hasn't caused an accident or stranded me yet, but Ford won't do anything to help me avoid danger in the faulty vehicle they sold. There have been several recalls on my 2022 Ford Escape PHEV over the past year or so, including safety recalls. The number of recalls, requiring me to take the time to deal with scheduling, drop off/pickup the car, and being unable to use the car when it is in the... Read more
Incident date: Apr 27, 2026
My car would no longer charge after testing various chargers at home and different public charging stations. If this had happened away from home, and without cell service, I might have been stranded. I took I into the Hyundai service center, and they said the ICCU had failed. They replaced if after waiting a week for the part.
Incident date: Apr 4, 2026
Coolant leak in the cylinder head grooves that builds up on the seal and leaking into cylinders. Causing coolant loss, white smoke and engine overheating. This issue has left me stranded on the interstate and in danger with potential engine fires. These incidents have exposed myself and the general public to unnecesary safety hazards.
Incident date: Apr 4, 2026
Tailgate keeps falling open after I have ensured it was closed. There is an active recall for other rams of this year, but mine isnt listed.
Incident date: Apr 24, 2026
My husband sat down in the driver seat of my vehicle thatwas parked in our driveway and wasnt even turned on and the head rest deployed and smacked the back of his head
Incident date: Apr 27, 2026
Noticed fuel smell in passenger cabin. Had vehicle towed to Ford dealership. Dealership refused to repair because Ford said parts aren't available. Gasoline odor still prevalent. Took vehicle to independent shop on 4/27 and mechanic found substantial leak pooling near injector #1. So, the software update which is supposed to identify a fuel leak and put vehicle into limp mode and eventually s... Read more
Incident date: Feb 12, 2026
A very bad ticking noise from the engine. Since I purchased this vehicle, all maintenance and any recall repairs have been completed by the dealership. I first thought that when the oil was changed they did not change the oil filter. Then after a diagnosis of possible lifters in the engine, I did a little research and it appears that Chevy knew this problem existed in 2016 and continued to allow t... Read more
Incident date: Feb 12, 2026
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was making a left turn, the steering wheel lost steering capabilities, and the vehicle did not steer as intended. The vehicle then ran into a divider on the four-lane highway and then came to a full stop. The contact did not sustain any physical injuries, but his wife sustained emotional injuries. A police report was filed... Read more
Crash
1 injured
Incident date: Apr 20, 2026
My 2021 ID.4 has experienced two separate incidents of sudden, unintended forward acceleration while parking. In both cases, I was maneuvering at very low speeds (less than 5 mph) and transitioning from a stopped position, or from reverse into drive, with the intention to move forward only a few inches. But instead of creeping forward as normal, the vehicle suddenly jerked forward approximately on... Read more
Crash
Incident date: Dec 27, 2025
The contact owns a 2018 GMC Acadia. The contact stated that while the vehicle was parked and turned off, the “Shift-to-Park” warning light illuminated with a continuous audible alert. The vehicle was unable to recognize that the transmission was in park(P). Several attempts were needed to shift to park. The battery was disconnected to turn off the audible alert. The contact stated that the veh... Read more
Incident date: Dec 27, 2025
My vehicle has an open safety recall (24V896000) with no available remedy for over a year. I'm not sure why you guys aren't seeing it. The ABS warning light is illuminated, indicating a failure of a critical safety system. I reside in [XXX] where annual safety inspections are required and that date is now here. Despite the defect, the vehicle was passed by a Dodge dealership knowing the ABS syst... Read more
Incident date: Apr 24, 2026
The clock spring needs fixed no features including the horn is working in my airbag light is staying on. Also I now have a loud knock in my motor I understand this should fall under the extended 15 yr 150k warranty; 2012 Kia vehicles (specifically the Sorento) with V6 engines are covered under major safety recalls for engine failure and fire risks. The primary issue involves metal debris from man... Read more
Incident date: Apr 26, 2026
The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.... Read more
Incident date: Apr 18, 2026
The contact owns a 2017 Acura RDX. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact's wife enabled the parking brake. The contact stated that at a later while, the vehicle independently accelerated. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure wa... Read more
Incident date: Apr 18, 2026
This involves a rental from AVIS at Orlando International Airport that I picked up on the 24th of March. I drove up to Palm Coast, as that journey progressed I began to notice that turning the steering wheel, either right or left the beginning of that motion had no effect on the direction of the car, which meant you had to turn the wheel further than you would normally that gave the driver a lack ... Read more
Incident date: Mar 4, 2026
The vehicle’s forward collision avoidance and adaptive cruise control radar sensor is mounted directly behind a plastic front emblem that can be removed in seconds without tools. This design allows easy theft of the radar unit, which immediately disables Honda Sensing safety systems including collision mitigation braking, adaptive cruise control, forward collision warning, and lane keeping assis... Read more
Incident date: Apr 20, 2026
The contact owns a 2019 Land Rover Discovery. The contact stated that while driving 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The gearbox failure warning light was illuminated. The vehicle decelerated, and the steering wheel seized. The contact stated there was an abnormal ticking sound coming from the vehicle. The failure had occurred whil... Read more
Incident date: Apr 20, 2026
The contact owns a 2025 Triumph Daytona 660. The contact received notification of NHTSA Campaign Number: 25V531000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was... Read more
Incident date: Jun 1, 2023
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 35 MPH, the vehicle shuddered and lost automotive power. The check engine, ABS, and several other unknown warning lights were displayed before an engine misfire. The vehicle regained automotive power before hesitated while depressing the accelerator pedal. Additionally, there was an abnormal humming sound comin... Read more
Incident date: Apr 24, 2026
My 2021 Hyundai Santa Fe (VIN starting with 5NM) began experiencing a significant failure of the air conditioning system during its third year of ownership. The vehicle developed a persistent refrigerant leak that now requires annual recharges to remain functional. Multiple inspections suggest the failure is due to a porous evaporator core, a component defect that is increasingly reported by owner... Read more
Incident date: Apr 24, 2026
The contact owned a 2021 Ford Explorer. The contact stated that the seat belt on the passenger’s side failed to retract as needed. The vehicle was taken to the dealer where the seat belt components were replaced. The contact associated the failure with NHTSA Campaign Number: 25V093000 (Seat Belts). The manufacturer was not notified of the failure. The failure mileage was 65,600.
Incident date: Apr 2, 2026
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure was not duplicated. The dealer cleared the check engine warning light. The contact then received notification of NHTSA Campaign Number: 26V011000 (EQUIPMENT); however, the part to do the recall repa... Read more
Incident date: Apr 1, 2025
The component that has failed is my front windshield wiper motor causing visibility issues. It has been confirmed by a service technician. No it has not been inspected by the police only by an auto shop. No it was not any warning. It was raining I turned on wipers and it malfunction. Got stuck in the middle of windshield and I had to pull over and keep turning on wipers for it to go back into norm... Read more
Incident date: Apr 10, 2026
Independent air suspension part (air pump or compressor) is un-protected in real left side. also AC unit is exposed similar issues. both needs to be protected and secured to mitigate potential damage and failure issues. These are located in right behind real tires.
Incident date: Apr 14, 2026
11686537 prior complaint #. I want to add to my prior complaint. I have has this car going on almost a year. During the winter months there was no issues with the informatic system. Once we experienced our first 80 degree day it immediately started again. This is becoming unsafe as it causes anyone driving the car to become distracted due to the constant switching of screens. If you try and use t... Read more
Incident date: Apr 25, 2026
I was stopped behind another car in a through-lane in the parking lot at Marshall's. I was fully stopped about 1 car length behind another stopped car. I decided to make a left turn (from my stopped position) into a perpendicular through-lane in the same parking lot. Just after I drove my entire car to the left of the parked car, my Hyundai Tucson slammed on the breaks. There were no cars comi... Read more
Incident date: Nov 19, 2025
My 2016 Kia Sorento was stolen because it wasn’t updated and also the engine caught fire because it wasn’t updated
Fire
Incident date: Nov 19, 2025
While driving truck loses power. We stop put in park & then have to restart the truck to start driving. It has happened 3 times & we know this is a problem for other trucks.
Incident date: Nov 19, 2025
(NHTSA Tracking Number 11726105) I am updating my existing complaint regarding my 2024 Hyundai Tucson (NHTSA Tracking Number 11726105) for an ongoing safety concern involving an intermittent warning chime while driving. This issue began shortly after I purchased the vehicle in Nov 2025 and has been reported to the dealership multiple times over several months. The warning chime occurs randomly wh... Read more
HYUNDAI
SANTA CRUZ
(2023) — ELECTRICAL SYSTEM
Apr 26, 2026
Incident date: Apr 22, 2026
I purchased my 2024 Land Rover Discovery new in March of 2024. In October of 2025, I found a large amount of water leaking through my windshield. Land Rover had my vehicle from October 2025 until April 2026. When it was returned to me it had mold in that had to be remidate3d and now my screen is starting to short. I am concerned of the safety of this vehicle and the amount of water that went into ... Read more
HYUNDAI
SANTA CRUZ
(2023) — STEERING
Apr 26, 2026
Incident date: Apr 22, 2026
Steering wheel column coupler clicking and wore out
Incident date: Oct 24, 2025
Tire size 185/55/r16. The side wall of my tire has 5 areas where the tire came apart. Purchased tires from Walmart about 3-5 months ago
Incident date: Apr 13, 2026
Antilock Breaking System