Consumer Safety Complaints

Incident date: Sep 10, 2024

The paint is failing, it is coming off in sheets, there is no damage to the car where the paint is coming off.

Incident date: Nov 8, 2024

The contact owns a 2012 Hyundai Genesis. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound emanating from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independen... Read more

Incident date: Nov 6, 2024

I bought a used 2024 Hyundai Venue with 3k miles on Nov 2nd, 2024 from Hyundai Bel Air, MD. On Nov 6th, 2024 I dropped my son at the bus stop in our neighbourhood. When I got out from the parking lot (we dropped him at our church's parking lot) and drove the car, the steering wheel was stiff and when I applied the brake it went out. I had to steer the car to the curb to stop it. It stopped but c... Read more

Incident date: Nov 6, 2024

I bought a used 2024 Hyundai Venue with 3k miles on Nov 2nd, 2024 from Hyundai Bel Air, MD. On Nov 6th, 2024 I dropped my son at the bus stop in our neighbourhood. When I got out from the parking lot (we dropped him at our church's parking lot) and drove the car, the steering wheel was stiff and when I applied the brake it went out. I had to steer the car to the curb to stop it. It stopped but c... Read more

Incident date: Nov 5, 2024

I started the car and smoke came from the engine compartment I didnt think anything of it but the smoke keep getting worse . So I pulled over and open the hood to find fire come from on top of the Engine the flames got higher so I asked an local restaurant for an fire extinguisher I put it but know these cars this could of been an big problem if I had parked in the garage or park next to other c... Read more

Fire

Incident date: Jul 12, 2024

These cars has some serious engine issues they are literally defective I've had 5 different engines installed in my car I keep the maintenance up on my car but its still no luck with the engines I've risked my life from almost having accidents due to engine failure I have proof that these calls have been engines and I honestly feel like it's a serious issue that needs to be adjusted

Fire 1 injured

Incident date: Nov 1, 2024

Our daughter was notified by another driver at a stoplight that her brake lights were not working. The car's brake sensors indicated the brake lights were not working, while driving the light went off and the lights worked again momentarily. The Hyundai dealership refused to address the problem when it was taken in for maintenance because the light did not appear for them they said it wasn't possi... Read more

Incident date: Nov 4, 2024

2013 Hyundai Sonata engine caught on fire after being replaced TWICE.

Fire

Incident date: Nov 4, 2024

2013 Hyundai Sonata engine caught on fire after being replaced TWICE.

Fire

Incident date: Nov 4, 2024

2013 Hyundai Sonata engine caught on fire after being replaced TWICE.

Fire

Incident date: Nov 7, 2024

While driving northbound on Garden State Parkway vehicle lost acceleration and had to pull off the road at exit 132.

Incident date: Nov 7, 2024

The seat is able to forward face up to 40 lbs with a seatbelt install and 35 lbs with a latch install. When trying to install this seat with the seatbelt the instruction manual states not to lock the seatbelt after install however if the seatbelt inst not locked the seatbelt moves easily with some pressure (i.e. child pushing legs against back seat) and then becomes so lose that is can fall over. ... Read more

Incident date: Aug 19, 2024

The contact owned a 2013 Hyundai Tucson. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the failure occurred 72 miles after the recall was repaired. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle made an abnormal popping sound, and smoke filled the cabin... Read more

Fire

Incident date: Jun 17, 2024

Parasitic draw on battery. Service departments cannot find its location. Manufacturer was notified .the safety issues. We never know when the car will shut off while driving or start.

Incident date: Aug 26, 2024

The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving home at approximately 25 MPH, the engine seized with several unknown warning lights illuminated. The contact was able to park the vehicle on the side of the road safely. The contact attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to an independent mechanic for diagno... Read more

Incident date: Oct 29, 2024

Running lean on bank 1-Dealership states it is a bad fuel injector on cylinder 1says it is not covered under 100,000 mile warranty. Vehicle currently at 80,000 mile. Radio in vehicle is restarting itself and not shutting off when car is turned off. Radio does not respond to commands such as volume adjustment. Dealership performed software update, but it did not work.

Incident date: Oct 29, 2024

Running lean on bank 1-Dealership states it is a bad fuel injector on cylinder 1says it is not covered under 100,000 mile warranty. Vehicle currently at 80,000 mile. Radio in vehicle is restarting itself and not shutting off when car is turned off. Radio does not respond to commands such as volume adjustment. Dealership performed software update, but it did not work.

Incident date: Nov 7, 2024

I live in an area that gets snow (Flagstaff, AZ), this morning 3 times the brakes locked up on me going at low speed and almost hit 2 cars because once they lock, the brakes don't let up until the car comes to a complete stop. This is a known issue with this model but Hyundai has done nothing to address it (per google). I am scared to drive the car in any weather conditions and that is what I bo... Read more

Incident date: Oct 1, 2024

Four weeks ago, I noticed my 2016 Santa Fe was not blowing any heated air into the cabin. A/C would come out fine, but room temperature air at best even when thermostat set to max. I took it in for diagnosis at a local mechanic who informed me that coolant was leaking out of the engine block and into the exhaust. I took the car to the dealership who informed me that the engline block itself had so... Read more

Incident date: Nov 7, 2024

My 2020 Palisade has about 98,000 miles. A few months ago I brought it to the dealership because I thought my transmission was faulty. It turns out my car had burned up all but 1 qt of oil and it was affecting my engine, eventhough I changed my oil at 7,000 miles per the Hyundai manual (7500-10,000). I recently took the car in for an oil consumption test. I did an oil change, at my expense, and... Read more

Incident date: Apr 9, 2024

During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy N... Read more

Incident date: Apr 9, 2024

During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy N... Read more

Incident date: Nov 4, 2024

While stopped at a traffic light trying to make a left turn. I pressed the gas pedal and I did not move. The engine revved up then kicked into second gear. The delay in shifting gears almost caused a crash. This has been an ongoing issue since I purchased the vehicle and surprisingly has not caused an accident yet. It always seems to happen when I am waiting to make a left turn, stopped at a ... Read more

Incident date: Nov 7, 2024

Rear driver side door suddenly will not open from outside or inside. A rear passenger would be essentially trapped in the car should an incident/accident happen. I googled and it seems this is a well known issue affecting several model years of Hyundai, including my 2017 model. I do not see a recall for this extremely dangerous issue.

Incident date: Nov 7, 2024

Rear driver side door suddenly will not open from outside or inside. A rear passenger would be essentially trapped in the car should an incident/accident happen. I googled and it seems this is a well known issue affecting several model years of Hyundai, including my 2017 model. I do not see a recall for this extremely dangerous issue.

Incident date: Nov 1, 2024

Driving on city & highway, driver side selt belt will release itself multiple times. On a daily drive to work 12 miles at least 2-3 times! I can be at a stop and literally wiggle it loose and releases. I have researched it online through multiple platforms there's over a 100+ hyundai owners with the same problem. Please look into this issue! I have 3 children 1 is gonna start driving soon. (2014 h... Read more

Incident date: Nov 4, 2024

I change the oil every 2000 miles and use what it states. Second oil change that noticed the oil drained out of the vehicle was close to nothing. First of all no warning indication oil was that low. It vibrates when it’s still and when you accelerate it tugs. Took it to the dealership where purchased extended warranty. Temporary fix is combustion cleaning with re seat piston rings then a valve c... Read more

Incident date: Nov 4, 2024

I change the oil every 2000 miles and use what it states. Second oil change that noticed the oil drained out of the vehicle was close to nothing. First of all no warning indication oil was that low. It vibrates when it’s still and when you accelerate it tugs. Took it to the dealership where purchased extended warranty. Temporary fix is combustion cleaning with re seat piston rings then a valve c... Read more

Incident date: Nov 6, 2024

The blind spot cameras work intermittently. When the cameras do not work a green video screen is displayed on the driver's video dash screen.

Incident date: Sep 10, 2024

The contact owns a 2012 Hyundai Accent. The contact stated while driving at approximately 35 MPH and turning to the right, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the power steering assist module had failed and needed to be replaced. T... Read more

Incident date: Nov 5, 2024

The oil pressure sensor causes the light to come on and the engine to run bad and the fix is very very pricey and i have seen MANY people online complaining about this.

Incident date: Sep 15, 2024

Failed Component: Engine - Burnt Valve/ Snapped Piston/ Piston Scrapping Internally; available for inspection - Risk of safety: Car sputters/jerks upon acceleration, takes a long time to gain speed, STALLS when slowing or stopping, may or not start after stalling, violently shakes while driving - Problem has been confirmed by Hyundai dealer/repair - Component has not been inspected by the manufact... Read more

Incident date: Sep 15, 2024

Failed Component: Engine - Burnt Valve/ Snapped Piston/ Piston Scrapping Internally; available for inspection - Risk of safety: Car sputters/jerks upon acceleration, takes a long time to gain speed, STALLS when slowing or stopping, may or not start after stalling, violently shakes while driving - Problem has been confirmed by Hyundai dealer/repair - Component has not been inspected by the manufact... Read more

Incident date: Sep 15, 2024

Failed Component: Engine - Burnt Valve/ Snapped Piston/ Piston Scrapping Internally; available for inspection - Risk of safety: Car sputters/jerks upon acceleration, takes a long time to gain speed, STALLS when slowing or stopping, may or not start after stalling, violently shakes while driving - Problem has been confirmed by Hyundai dealer/repair - Component has not been inspected by the manufact... Read more

Incident date: Oct 24, 2024

There is no lights at all on the brake lights but the brake light in the back window stays on all the time the dim head light only lets one side work

Incident date: Oct 24, 2024

There is no lights at all on the brake lights but the brake light in the back window stays on all the time the dim head light only lets one side work

Incident date: Oct 24, 2024

There is no lights at all on the brake lights but the brake light in the back window stays on all the time the dim head light only lets one side work

Incident date: Nov 2, 2024

Hyundai of Fort Myers Repair Order Number [XXXX] Dear NHTSA Team, I am reaching out to formally report a significant safety concern involving our Hyundai Ioniq 5, which recently experienced an Integrated Charging Control Unit (ICCU) failure. This malfunction occurred despite our vehicle receiving all relevant software and hardware updates that Hyundai implemented to address this known issue. Th... Read more

Incident date: Nov 2, 2024

Hyundai of Fort Myers Repair Order Number [XXXX] Dear NHTSA Team, I am reaching out to formally report a significant safety concern involving our Hyundai Ioniq 5, which recently experienced an Integrated Charging Control Unit (ICCU) failure. This malfunction occurred despite our vehicle receiving all relevant software and hardware updates that Hyundai implemented to address this known issue. Th... Read more

Incident date: Sep 11, 2024

The seat belt in the middle seat of the second row did not work. And it was not fastened. So when braking, my child was thrown toward the center console. I think it's a big safety issue if the seat belt doesn't work.

Incident date: Nov 1, 2024

The contact owns a 2017 Hyundai Elantra. The contact stated while driving 60 MPH, the vehicle stalled. The contact was able to veer to the side of the road. The check engine warning light was illuminated. The vehicle failed to restart and was towed to an independent mechanic, where the contact was informed that the engine pin in the crankshaft might have failed. The mechanic informed the contact t... Read more

Incident date: Nov 4, 2024

Fuel injection systems failed At 5000 miles cell 2 At 15000 miles cell 3 Under warranty but although tech said other two would fail prematurely Hyundai would not replace cell one and 4 As these failures happen suddenly without warning while driving I feel this is a serious safety hazard

Incident date: Nov 5, 2024

Motor burning oil with no leaks causing it to need replaced, with out any reasoning.

Incident date: Oct 30, 2024

The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed. The dealer replaced the high pressure fuel injector pipe, the Gasoline Direct Injection(GDI) fuel injector on cylinder 3, the high pressure fuel pipe, the combustion seal ring, th... Read more

Incident date: Oct 28, 2024

Was driving my car noticed that it was running a little rough and took it in for an oil change thinking maybe it was being a little weird because of that. I religious have my oil changed routinely. The gentleman changing my oil told me there was oil in the engine. Went to Hyundai and they did a diagnostics and told me that something had come off in the engine and clocked the oil gallery not allow... Read more

Incident date: Oct 28, 2024

Was driving my car noticed that it was running a little rough and took it in for an oil change thinking maybe it was being a little weird because of that. I religious have my oil changed routinely. The gentleman changing my oil told me there was oil in the engine. Went to Hyundai and they did a diagnostics and told me that something had come off in the engine and clocked the oil gallery not allow... Read more

Incident date: Sep 13, 2024

Excessive or consumption. Purchase a car three weeks later car started misfiring I was able to get the car to a mechanic shop. I was told that the car needed a tuneup, spark plugs and ignition call was changed mechanic noticed oil on top of the engine and advise me to get an engine gasket. Gasket was replaced 2 weeks later oil light comes on I added 5 quart of oil the light goes off I notified the... Read more

Incident date: Oct 23, 2024

The contact owned a 2018 Hyundai Santa Fe Sport. The contact stated that while his wife was driving 40 MPH, the accelerator pedal was depressed; however, the vehicle hesitated and stalled. The contact stated the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The contact was informed that the engine needed to be re... Read more

Incident date: Nov 2, 2024

The contact's mother owned a 2013 Hyundai Santa Fe Sport. The contact's mother received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). An unknown dealer was made aware of the issue but informed the contact's mother that the recall was not urgent and there was no fire risk. The unknown dealer-scheduled an upcoming appointment for the recall repair. The contact stated ... Read more

Fire

Incident date: Nov 2, 2024

Was driving vehicle felt a shutter and instrumentation led panel shut off. Radio still works as well as engine