Consumer Safety Complaints

Incident date: Jan 2, 2014

I purchased my 2020 Hyundai Accent from Shirlie Slack Mitsubishi, in Fredericksburg, Virginia on [XXX]. It wasn't long after purchasing that I began experiencing difficulties with it. The car will shut off when it comes to a complete stop or even if I s for a brief moment to switch gears, for example when parallel parking. Some days it would happen less often, maybe once or twice per trip then oth... Read more

Incident date: Jan 2, 2014

I purchased my 2020 Hyundai Accent from Shirlie Slack Mitsubishi, in Fredericksburg, Virginia on [XXX]. It wasn't long after purchasing that I began experiencing difficulties with it. The car will shut off when it comes to a complete stop or even if I s for a brief moment to switch gears, for example when parallel parking. Some days it would happen less often, maybe once or twice per trip then oth... Read more

Incident date: Jan 2, 2014

I purchased my 2020 Hyundai Accent from Shirlie Slack Mitsubishi, in Fredericksburg, Virginia on [XXX]. It wasn't long after purchasing that I began experiencing difficulties with it. The car will shut off when it comes to a complete stop or even if I s for a brief moment to switch gears, for example when parallel parking. Some days it would happen less often, maybe once or twice per trip then oth... Read more

Incident date: Oct 17, 2024

On October 17, 2024, owner was leaving Denver, CO on the highway and had to stop for traffic and vehicle wouldn't move. Was in drive but vehicle would not drive and pulled to side of road. Had insurance tow to nearest Hyundai dealership. Check engine light was on and dealership checked vehicle and needed to have the crankshaft position sensor replaced. Fixed the problem thank God and I was on my r... Read more

Incident date: Oct 17, 2024

On October 17, 2024, owner was leaving Denver, CO on the highway and had to stop for traffic and vehicle wouldn't move. Was in drive but vehicle would not drive and pulled to side of road. Had insurance tow to nearest Hyundai dealership. Check engine light was on and dealership checked vehicle and needed to have the crankshaft position sensor replaced. Fixed the problem thank God and I was on my r... Read more

Incident date: Oct 17, 2024

On October 17, 2024, owner was leaving Denver, CO on the highway and had to stop for traffic and vehicle wouldn't move. Was in drive but vehicle would not drive and pulled to side of road. Had insurance tow to nearest Hyundai dealership. Check engine light was on and dealership checked vehicle and needed to have the crankshaft position sensor replaced. Fixed the problem thank God and I was on my r... Read more

Incident date: Nov 12, 2024

The contact owns a 2019 Hyundai Elantra. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment, prompting the contact to stop driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the timing chain and piston valves. The vehicle was... Read more

Incident date: Nov 12, 2024

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle skidded to a stop. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the vehicle was performing as intended. The vehicl... Read more

Incident date: Nov 4, 2024

The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light had been illuminated momentarily. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufac... Read more

Incident date: Nov 12, 2021

The contact owns a 2018 Hyundai Sonata. The contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where the dealer performed a compression check. The failure reoccurred. The vehicle was taken back to the dealer and the contact was advised to drive the vehicle until it blew up. In addition, the contac... Read more

Incident date: Nov 12, 2021

The contact owns a 2018 Hyundai Sonata. The contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where the dealer performed a compression check. The failure reoccurred. The vehicle was taken back to the dealer and the contact was advised to drive the vehicle until it blew up. In addition, the contac... Read more

Incident date: Aug 15, 2024

The contact owns a 2022 Hyundai Elantra N. The contact stated while driving 40–50 MPH, the vehicle failed to accelerate as needed. The vehicle went into LIMP Mode while driving. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, who was unable to determine the caus... Read more

Incident date: Aug 15, 2024

The contact owns a 2022 Hyundai Elantra N. The contact stated while driving 40–50 MPH, the vehicle failed to accelerate as needed. The vehicle went into LIMP Mode while driving. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, who was unable to determine the caus... Read more

Incident date: Aug 15, 2024

The contact owns a 2022 Hyundai Elantra N. The contact stated while driving 40–50 MPH, the vehicle failed to accelerate as needed. The vehicle went into LIMP Mode while driving. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, who was unable to determine the caus... Read more

Incident date: Nov 12, 2024

I need my car information pdf

Incident date: Nov 12, 2024

I need my car information pdf

Incident date: Nov 12, 2024

I need my car information pdf

Incident date: Nov 11, 2024

The contact owns a 2017 Hyundai Accent. The contact stated while the contact's daughter was driving at an undisclosed speed, the contact's vehicle was involved in a head-on collision. The contact stated that the oncoming vehicle failed to stop at the stop sign, and resulted in a head-on collision. In addition, the contact stated that it resulted in a five-vehicle crash. The contact's vehicle wa... Read more

Crash 4 injured

Incident date: Oct 4, 2024

On 10/4/2024 I was driving my 2022 Hyundai Kona SEL (61, 492 miles on odometer) with a cruise control set at 75 mph for my morning commute into work. I was approx 15 miles away from my house and at least 7 miles away from my place of employement. Suddenly and without warning the engine revved to beyond 4500 RPM and shut off. The lights on the dashboard all lit up and a message flashed on the sc... Read more

Incident date: Nov 4, 2024

Dashboard screen display shut off while driving. Did not feel safe. local HYUNDAI dealer has confirmed problem. Unsure if vehicle has been inspected by manufacturer, has been at the local HYUNDAI for service for one week. There where no warnings messages prior to the failure

Incident date: Nov 9, 2024

My engine caught on fire in the middle of the night ([XXX] on [XXX]). The fire department was called by my building’s security and they came to put out the fire. The security footage shows that the car engine caught on fire for no apparent reason. The fire department did not identify any foul play or vandalism nor did the security camera footage. Unfortunately since my car has been paid off, I... Read more

Fire

Incident date: Jul 26, 2024

My 2017 Hyundai Santa hybrid limited it all started with 11 icons appeared on the dash took it to Hyundai dealership Gainesville to be fixed in July of 2024 dropped it off Wednesday they emailed me with a price of 1563.70 I okay it to be fixed. I picked it up that following Saturday no sooner after leaving halfway home the check engine light came on took it back the following Monday they pulled ... Read more

Incident date: Nov 1, 2024

2 months ago our engine control system warning light came on with a great decrease in speed while driving on the freeway. Brought to Hyundai dealership and was determined that fuel injector 1 misfired and needed replacement. Just last week exact same issue in fuel injector 4 occurred. They admitted issues with 2022 Tuscon injectors but won’t replace until they fail as no recall. This is a mass... Read more

Incident date: Nov 8, 2024

My vehicle was in for repairs at both a collision shop and a dealership following a minor accident. When I got the vehicle back, I found that the seat controls were not working, preventing me from moving the seat backward or forward. During a test drive, the car lost power despite the gas pedal being fully pressed; it wouldn't accelerate and then suddenly jerked forward. This could have caused an ... Read more

Incident date: Nov 8, 2024

My vehicle was in for repairs at both a collision shop and a dealership following a minor accident. When I got the vehicle back, I found that the seat controls were not working, preventing me from moving the seat backward or forward. During a test drive, the car lost power despite the gas pedal being fully pressed; it wouldn't accelerate and then suddenly jerked forward. This could have caused an ... Read more

Incident date: Nov 2, 2023

Engine seized up at 142K miles. Had regular oil changes and maintenance. Connecting rod crank shaft end / bearing blew apart and seized engine.

Incident date: Sep 3, 2024

The Hybrid charging system fails once the vehicle is above 75 mph. After about an hour or two, the vehicle will die on the highway. This is a reoccurring issue putting our safety at risk. The dealership cannot find what the problem is. Online forums show similar issues with dealerships unable to solve the problem.

Incident date: Oct 29, 2024

Engine light notification was not present before, during or after the complete engine failure of the vehicle while driving. Per dealership, they are unable to find a replacement motor and are going to rebuild the engine.

Incident date: Nov 8, 2024

Engine blew due to excessive oil consumption (at time of incident I had not a drop of oil left) with no warning. My safety was put at risk by my car stalling in the middle of driving with my kids in the car. My vehicle is now at a service shop, mechanic informing me I need a whole new engine. My dashboard never showed low oil light or service engine light, I never had black smoke or smell.

Incident date: Nov 7, 2024

I started my car and after a minute I received a warning saying to check my electrical system and safely pull over. After 5 minutes of trying to drive to the dealership the car suddenly slowed down to a max speed of 27mph and then shortly after slowed to a stop and turned off. The car would not turn on and eventually the 12v battery died. I tried to jump the car but the 12v would not stay charged ... Read more

Incident date: Nov 7, 2024

I started my car and after a minute I received a warning saying to check my electrical system and safely pull over. After 5 minutes of trying to drive to the dealership the car suddenly slowed down to a max speed of 27mph and then shortly after slowed to a stop and turned off. The car would not turn on and eventually the 12v battery died. I tried to jump the car but the 12v would not stay charged ... Read more

Incident date: Nov 10, 2024

The car engine seized while driving on the highway.

Incident date: Nov 11, 2024

Front passenger door won’t open Defroster/heat won’t work on drivers side

Incident date: Nov 11, 2024

Front passenger door won’t open Defroster/heat won’t work on drivers side

Incident date: Nov 9, 2024

When I was driving, the electronics steering light came on. The car started pulling hard to the right. Then stopped and drove normal but the light was still on. I park the car the next day the light was off drove fine Then it came back on and was doing the same thing.I brought it to the mechanic he recalibrated the steering. Worked for about a week , then it came on started doing the same. This is... Read more

Incident date: Nov 6, 2024

The turn signal stem assembly randomly begins failing after several years (approx 5 years). Issues will be noticed while driving in the dark. When turn signal is applied in both directions, occasionally headlights will turn off or flash causing interior lighting to change to brighter daylight settings at the same time. This can be disorienting for the driver as well as others on the road. To remed... Read more

Incident date: Aug 6, 2024

My car was leaking brake fluid but no spots on ground. My brakes started locking and not work at all. After having car serviced multiple times my brakes completly stopped all together. Left for mechanic and my car in the engine bay caught fire. Burned completly for total loss. ABS modularor had recall causing engine bay fires. Was wondering if this was why

Fire

Incident date: Aug 6, 2024

My car was leaking brake fluid but no spots on ground. My brakes started locking and not work at all. After having car serviced multiple times my brakes completly stopped all together. Left for mechanic and my car in the engine bay caught fire. Burned completly for total loss. ABS modularor had recall causing engine bay fires. Was wondering if this was why

Fire

Incident date: Aug 6, 2024

My car was leaking brake fluid but no spots on ground. My brakes started locking and not work at all. After having car serviced multiple times my brakes completly stopped all together. Left for mechanic and my car in the engine bay caught fire. Burned completly for total loss. ABS modularor had recall causing engine bay fires. Was wondering if this was why

Fire

Incident date: Oct 1, 2024

Car throttle, AC, Cruise control, car transmission and gears not correct, radio turns off completely and messes up CarPlay. Also no updated radio. Scary car is still new with all of these issues.

Incident date: Oct 1, 2024

Car throttle, AC, Cruise control, car transmission and gears not correct, radio turns off completely and messes up CarPlay. Also no updated radio. Scary car is still new with all of these issues.

Incident date: Oct 1, 2024

Car throttle, AC, Cruise control, car transmission and gears not correct, radio turns off completely and messes up CarPlay. Also no updated radio. Scary car is still new with all of these issues.

Incident date: Nov 6, 2024

About 3 years ago the EPS light came on. Brought it to the dealer who said it needed 3500.00 dollars worth of work to replace the steering column. Refused the work and they reset the light. Now after checking i see this was part of a recall 127 . My car was checked and stamped fine so out of luck. Car works good for 3 years now it is doing it again. Just driving straight down the road and power st... Read more

Incident date: Jul 1, 2024

The "touch screen" in the car has warped from heat and no longer responds to touch. Many features and settings for the car are no longer available. Not sure if it's a safety issue; it would depend on the car model and which settings are managed through the touch screen. Since I can't access the settings, I don't know what features or settings are now inaccessible, so I'm reporting the affected equ... Read more

Incident date: Jun 29, 2024

Based upon Big Star Hyundai Repair Department’s assessment the engine failed because there was a miss fire in cylinder 6. They have been waiting on a new engine since July 2024. Our car has been at the dealership since 2024.

Incident date: Nov 2, 2024

While driving down interstate, the panoramic sunroof panel above the driver and front seat passenger spontaneously exploded and shattered. This occurred on a clear sunny morning and there were no other vehicles on the road in the area at the time.

Incident date: Nov 5, 2024

I was driving home from work after picking my [XXX] daughter up from school. The car started making a noise I hadn’t heard before while I was traveling on [XXX] in Huntsville, AL. I got off at the nearest exit to take it to the place that changes my oil. The car didn’t travel more than a few miles before the oil light flashed and car just shut off and wouldn’t start in the second to far rig... Read more

Incident date: Nov 9, 2022

Having noise from the rear suspension while hitting a bump or turning. dealer says its in the shock or the mounting assembly. I am concerned if its in the mounting of the shock, and the shocks are loose it could be a safety issue. Its been months now and it is getting worse. the dealer is not communicating with me on fixing the problem.it was fixed once on. 11/9/2022 invoice [XXX] and on 8/22/2024... Read more

Incident date: Sep 23, 2024

While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far.

Incident date: Sep 23, 2024

While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far.