Consumer Safety Complaints

Incident date: Nov 20, 2024

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contac... Read more

Incident date: Nov 11, 2024

Hi Hyundai- my 2025 Santa Fe calligraphy HEV, with around 900 miles wasn’t turning on and only able to start with a jump. After parking, it was unable to maintain a charge to start up again even after driving 1-2 hours. The dealer wasn’t sure why, replaced the 12v battery first and recharged it overnight. Unfortunately it also drained. Finally diagnosed that the hybrid starter generator needed... Read more

Incident date: Nov 11, 2024

Hi Hyundai- my 2025 Santa Fe calligraphy HEV, with around 900 miles wasn’t turning on and only able to start with a jump. After parking, it was unable to maintain a charge to start up again even after driving 1-2 hours. The dealer wasn’t sure why, replaced the 12v battery first and recharged it overnight. Unfortunately it also drained. Finally diagnosed that the hybrid starter generator needed... Read more

Incident date: Oct 22, 2021

This is just a follow-up to request an Expedited Hearing regarding the Hyundai Santa Fe because the Engine Stallings, Oil Consumption (about 2 qts. every 1000 miles) Tailpipe Smoking problems are getting worse. It's becoming a Major Safety Hazard. Engine Stalling example: With both kids (girl [XXX] & boy [XXX] ) in the SUV Driving approx. 50 mph the Engine Stalled and I could not steer the SUV. ... Read more

3 injured

Incident date: Oct 22, 2021

This is just a follow-up to request an Expedited Hearing regarding the Hyundai Santa Fe because the Engine Stallings, Oil Consumption (about 2 qts. every 1000 miles) Tailpipe Smoking problems are getting worse. It's becoming a Major Safety Hazard. Engine Stalling example: With both kids (girl [XXX] & boy [XXX] ) in the SUV Driving approx. 50 mph the Engine Stalled and I could not steer the SUV. ... Read more

3 injured

Incident date: Jul 22, 2024

I am writing regarding the NHTSA Recall Number23V651000. I have been on a waiting list since July when the recall notice about a remedy finally being determined was sent in the mail. I have now called Hyundai of Cool Springs in Tennessee about where I am on the list. At one point they were saying September, then when I called again they were thinking some time in November. We are now almost out of... Read more

Incident date: Jul 22, 2024

I am writing regarding the NHTSA Recall Number23V651000. I have been on a waiting list since July when the recall notice about a remedy finally being determined was sent in the mail. I have now called Hyundai of Cool Springs in Tennessee about where I am on the list. At one point they were saying September, then when I called again they were thinking some time in November. We are now almost out of... Read more

Incident date: Nov 13, 2024

My engine block or engine has a hole in it. All of my oil came out and my vehicle shut off. My brakes as well is not hard when pressed on, so I would have to pump it till it hardened. My safety and others safety was at risk while I was driving because my vehicle was not coming to a complete stop which could have resulted in a serious or fatal accident. As well as my engine block blowing making... Read more

Incident date: Nov 13, 2024

My engine block or engine has a hole in it. All of my oil came out and my vehicle shut off. My brakes as well is not hard when pressed on, so I would have to pump it till it hardened. My safety and others safety was at risk while I was driving because my vehicle was not coming to a complete stop which could have resulted in a serious or fatal accident. As well as my engine block blowing making... Read more

Incident date: Sep 10, 2023

The car has been experiencing oil consumption issues for the past 15k miles and it's getting worse hyundai says .y vin isn't under recall and they can't help me. My mechanic says my oil consumption is high and is concerned about potential engine failure. I have to add oil every 500 miles. The 2.4l engine has had major issues but Hyundai will not expand the recall. My mechanic has seen issues like... Read more

Incident date: Apr 15, 2024

The contact owns a 2015 Hyundai Sonata. The contact stated while driving 35 MPH, the check engine warning light illuminated. The contact stated that the vehicle went into LIMP Mode, was jerking, and failed to exceed 45 MPH. The contact pulled over to the side of the road. The vehicle was towed to the dealer, where the engine knock sensor was replaced; however, the failure recurred while driving. T... Read more

Incident date: Nov 12, 2024

ACTIVE HYDRAULIC BOOSTER failed while driving. 2012 with 114,000 miles on it. Brand new engine and transmission installed from prior recalls. Hyundai dealership said it was covered under anything and would cost $5K to get fixed.

Incident date: Nov 1, 2024

All of the lights on the dashboard and check engines light were illuminated. The speedometer would not work and the stick shift would stick in park causing me to have to release the shift lock manually to drive. The failure mileage was 59,450.

Incident date: Nov 1, 2024

All of the lights on the dashboard and check engines light were illuminated. The speedometer would not work and the stick shift would stick in park causing me to have to release the shift lock manually to drive. The failure mileage was 59,450.

Incident date: Nov 1, 2024

All of the lights on the dashboard and check engines light were illuminated. The speedometer would not work and the stick shift would stick in park causing me to have to release the shift lock manually to drive. The failure mileage was 59,450.

Incident date: Oct 1, 2024

Both horns failed in less than 15k miles. Any time spent on the internet shows this is a known issue. Reporting as a safety problem as you will not know they are gone until you need them to warn another car or person and you have no sound. Luckily I was not speeding and paying attention but the kid who rode a bike in front of me when my horns failed - wondered right out. I stopped just short of th... Read more

1 injured

Incident date: Oct 1, 2024

Both horns failed in less than 15k miles. Any time spent on the internet shows this is a known issue. Reporting as a safety problem as you will not know they are gone until you need them to warn another car or person and you have no sound. Luckily I was not speeding and paying attention but the kid who rode a bike in front of me when my horns failed - wondered right out. I stopped just short of th... Read more

1 injured

Incident date: Nov 18, 2024

The car's auto hold brakes locked by themselves and could not be released.

Incident date: Nov 4, 2024

Both the high and low tone horns on the car failed with 7500 miles on the vehicle. This has caused the inability to warn other drivers of lane encroachment or alerts. The part is being replaced under warranty currently waiting on the part to arrive. Estimated repair date 11/22/24 As a member of multiple Hyundai Ioniq groups this seems to be a common failure across more Hyundai models then just the... Read more

Incident date: Nov 4, 2024

Both the high and low tone horns on the car failed with 7500 miles on the vehicle. This has caused the inability to warn other drivers of lane encroachment or alerts. The part is being replaced under warranty currently waiting on the part to arrive. Estimated repair date 11/22/24 As a member of multiple Hyundai Ioniq groups this seems to be a common failure across more Hyundai models then just the... Read more

Incident date: Apr 1, 2022

engine noise knocking sound, car hesitates and vibrates, reduced power...all getting worse...I try to avoid driving the car as much as possible.

Incident date: Jul 10, 2024

Airbag light and steering wheel control malfunction due to clock spring. Known issue can cause airbag not to deploy. Dealer refused to fix issue.

Incident date: Jul 10, 2024

Airbag light and steering wheel control malfunction due to clock spring. Known issue can cause airbag not to deploy. Dealer refused to fix issue.

Incident date: Oct 24, 2024

Received 24T013 By email regarding car tires. And also a underbody body rust. From Thh8s agency. The car was brought into dealership. On Oct 2024 was told by a custom service rep that it was to bad off and a control arm was being order and in 3 days l would Received a call. Randy called in November 18. Stated the manufacturer denied the calm due to the year of the car and the miles And l would rec... Read more

Incident date: Nov 18, 2024

My transmission has failed fully. It cannot even reverse. I took my car into Hyundai several times to check on the issue and they said the same thing, that the transmission slipping is a standard issue for dual clutch. I told them over and over that this is different. I did some research as to how to have them cover it and have it changed but the dealership said nothings wrong. Fast forward and no... Read more

Incident date: Nov 19, 2024

The contact owns a 2018 Hyundai Santa Fe. The contact stated that upon checking the engine oil dipstick, the dipstick was abnormally dry. No warning lights were illuminated. The vehicle was taken to the dealer, who performed an oil consumption test over 1,000 miles, and found that the engine was consuming 2 quarts of oil. The contact was informed that the excessive oil consumption could cause dama... Read more

Incident date: Jan 7, 2022

The back doors should unlock when the SUV is put in park or the motor is turned off. However, it does not unlock over 25% of the time. This means the back doors can not be opened from the outside or inside. People in the back cannot get out unless the doors are manually unlocked from the control panel in the front. This is a real safety issue if there was an accident and the people are trapped... Read more

Incident date: Oct 7, 2024

I took my car into Burns Hyundai (Marlton, NJ) for the ABS recall on [XXX], and while leaving the lot, my car doors began locking/unlocking when I braked or accelerated... I called them and took it back on the 10/09 and I was told they did everything correctly and I would have to PAY to have my vehicle diagnosed for THEIR error. I then took my car to Meineke (right next door to Hyundai) for other... Read more

Incident date: Oct 7, 2024

I took my car into Burns Hyundai (Marlton, NJ) for the ABS recall on [XXX], and while leaving the lot, my car doors began locking/unlocking when I braked or accelerated... I called them and took it back on the 10/09 and I was told they did everything correctly and I would have to PAY to have my vehicle diagnosed for THEIR error. I then took my car to Meineke (right next door to Hyundai) for other... Read more

Incident date: Nov 14, 2024

Steering makes nocking noise when turning the wheel. Steering has locked up while driving losing all control of steering the vehicle.

Incident date: Nov 1, 2024

Went to charge at AC charger and found that it would not charge. Tried another charger and same thing occurred. Car would say 0.3kW and than stop charging. Dealer said ICCU issue.

Incident date: Nov 14, 2024

Vehicle has gone into limp mode 2 times in the past week. Power when accelerating would not exceed 30 mph when pushing the gas pedal to the floor. Had to pull over as I was getting onto the highway and stop/ power down the car and restart.

Incident date: Nov 14, 2024

Vehicle has gone into limp mode 2 times in the past week. Power when accelerating would not exceed 30 mph when pushing the gas pedal to the floor. Had to pull over as I was getting onto the highway and stop/ power down the car and restart.

Incident date: Nov 14, 2024

Vehicle has gone into limp mode 2 times in the past week. Power when accelerating would not exceed 30 mph when pushing the gas pedal to the floor. Had to pull over as I was getting onto the highway and stop/ power down the car and restart.

Incident date: Nov 8, 2024

As I was driving my car to work on 11/8/24 my pallisades brakes failed to work. As i was approaching a red light after stopping at a stop sign, It started to vibrate, like trying to grab traction, it did not slow down and continue the same speed until I almost hit a car at the light. What stopped the vehicle was the emergency sensor that started beeping as the car sensed it was getting close to th... Read more

Incident date: Jan 5, 2024

The interior and exterior driver side door and driver side rear door handles are no longer functional on this vehicle. This is a well known problem with these vehicles that poses a grave safety hazard. In the event of a fire or accident, it would be impossible to exit or gain access to my vehicle without breaking the side glass. I have spoken to my Hyundai dealer and they agreed that it is a known... Read more

Incident date: Aug 9, 2024

In August 2024, the engine of the vehicle suddenly started making a very loud knocking noise, with no previous warning lights. We did not feel it was safe to drive. We saw online that a recall was underway by Hyundai for 2017 Tucsons due to problems with the rod bearings, where metal spreads throughout the engine. There is the potential for the engine to catch fire, and a complete engine replaceme... Read more

Incident date: Nov 17, 2024

On [XXX], I was driving my 2022 Hyundai Ioniq 5 SEL when all of a sudden the car started beeping and displaying a 12V battery voltage low. Stop safely message. I was traveling on [XXX] in the Las Vegas area and the car all of a sudden came shut off seconds later. This presented a very dangerous situation with other vehicles traveling at 65+ mph and the vehicle shutting off. I was able to use a ... Read more

Incident date: Nov 15, 2024

The car suddenly stopped accelerating. There were no signs that something was wrong prior. I was driving on the highway when I felt a loss of power, then my check engine light started blinking. The car entered “limp mode” and the engine started knocking. The code it was showing was for a knock sensor, I replaced that and it still would not accelerate. There is something wrong with the rod bear... Read more

Incident date: Oct 25, 2024

The engine developed a knocking sound at 97,018 miles. When it was checked, it did not have any oil in it at all, regardless of there not being an oil leak in the system. The car received regular service. When we took it to Hyundai they did a test and confirmed that it was burning oil. This engine malfunction put my [XXX] daughter, the primary driver, at risk for engine failure while driving i... Read more

Incident date: Oct 17, 2024

Car is using an abnormally large amount of oil. I reported to Hyundai. They sent me to a Hyundai dealership for an Oil Consumption Test. They confirmed that I do not have an oil leak under the automobile. The dealer is telling me “it’s completely NORMAL TO BURN THROUGH 1 QUART OF OIL FOR EVERY 1,000 MILES”. That would leave my automobile with only two quarts of oil after driving 3,000 mil... Read more

Incident date: Sep 10, 2024

Short in the car headlight and rear high brake lights. Have replaced the lights and entire headlight but day time running lights and front headlight keep going out. The headlights also have a halo effect. Rear passenger tire also keeps deflating even when tire as been checked for holed and leaks.

Incident date: Sep 10, 2024

Short in the car headlight and rear high brake lights. Have replaced the lights and entire headlight but day time running lights and front headlight keep going out. The headlights also have a halo effect. Rear passenger tire also keeps deflating even when tire as been checked for holed and leaks.

Incident date: Nov 7, 2024

When driving, if you encounter even a small bump in the road, the car jumps as if it were a train jumping the tracks and getting back on track. If it's raining, it feels as though the vehicle is sliding across the road. (Finally, realizing that I WAS sliding across the road).

Incident date: Nov 7, 2024

When driving, if you encounter even a small bump in the road, the car jumps as if it were a train jumping the tracks and getting back on track. If it's raining, it feels as though the vehicle is sliding across the road. (Finally, realizing that I WAS sliding across the road).

Incident date: Nov 7, 2024

When driving, if you encounter even a small bump in the road, the car jumps as if it were a train jumping the tracks and getting back on track. If it's raining, it feels as though the vehicle is sliding across the road. (Finally, realizing that I WAS sliding across the road).

Incident date: Nov 18, 2024

The contact's daughter owns a 2007 Hyundai Sonata. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The dealer determined that the front passenger's side seat cushion assembly needed to be replaced due to the occupant classification system (OCS) failure. The dealer related the failure to NHTSA Campaign Number: 08V161000 (Air Ba... Read more

Incident date: Nov 18, 2024

This 2022 Hyundai Tucson stalled in the middle of a busy highway with my wife in the vehicle. The car suddenyly stalled while going 75mph and she was almost killed and got rear ended. Later we were informed by the dealership that there is a inherent issue with the fuel injection system on these vehicles and the fuel injector has gone bad. These people only replaced the faulty injector. Two months... Read more

Crash

Incident date: Nov 1, 2023

The contact owns a 2022 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle intermittently went into LIMP Mode with several unknown messages displayed on the instrument panel. The contact stated that the failure occurred for approximately 15-20 seconds before the vehicle resumed normal operation. The vehicle was taken to the dealer, but the failure could not be duplicat... Read more

Incident date: Nov 1, 2023

The contact owns a 2022 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle intermittently went into LIMP Mode with several unknown messages displayed on the instrument panel. The contact stated that the failure occurred for approximately 15-20 seconds before the vehicle resumed normal operation. The vehicle was taken to the dealer, but the failure could not be duplicat... Read more