Consumer Safety Complaints

Incident date: Sep 2, 2023

I have Hyudai Santafe 2017 Sport, bought it from dealership in 2020 with 46,000 Miles and in around past 4/5 years added 30,000 miles. Which is not much, in the past one year i have noticed that engine oil is burning faster than usual. On every oil change after driving between 1200 and 1500 miles the oil engine sign blinks and upon checking needed 2 Quarts of oil. I spoke the dealership and they a... Read more

Incident date: Sep 2, 2023

I have Hyudai Santafe 2017 Sport, bought it from dealership in 2020 with 46,000 Miles and in around past 4/5 years added 30,000 miles. Which is not much, in the past one year i have noticed that engine oil is burning faster than usual. On every oil change after driving between 1200 and 1500 miles the oil engine sign blinks and upon checking needed 2 Quarts of oil. I spoke the dealership and they a... Read more

Incident date: Nov 13, 2024

Car has been meticulously maintained with the best oil and premium gasoline. The car is only used on the freeway at 60-70 mph. Husband was on his way home and engine light came on. Car started shaking horribly. He had put a fuel injector cleaner in his recent full tank the day before. Drove car to auto zone. Got the code for misfire on cylinder 3. Replaced all spark plugs. Still code. Rep... Read more

Incident date: Jun 6, 2022

My car has paint chipping away in several areas. In my opinion, there is an issue with the type of paint used on my car. I am so hurt that I had to spend all this money on a new vehicle and when it was almost paid off, the paint was coming off. It is no fault of mine because there are toooo many areas all over the vehicle where there are chip areas forming. The biggest, most noticeable area01 is o... Read more

Incident date: Nov 22, 2024

VEHICLE HAS 457 MILES. DRIVING IN STEADY DRIZZLE AND ROAD PUDDLES. WARNING NOTICE TRIANGLE SYMBOL SHOWN IN DRIVER INFO SCREEN WITH 3 ERRORS. PULLED OVER AND CHECKED NOTICES. SCREEN SHOWS 3 SAFETY SYSTEMS DISABLED - RADAR BLOCKED. REAR CROSS TRAFFIC ALERT, BLIND SPOT MONITORING, EXIT SAFETY SYSTEM. CHECKED DIAGNOSTICS SCREEN - NO ERRORS. CHECKED FOR DTC CODES - NONE. DROVE CAR HOME AND TURNED OFF ... Read more

Incident date: Nov 22, 2024

VEHICLE HAS 457 MILES. DRIVING IN STEADY DRIZZLE AND ROAD PUDDLES. WARNING NOTICE TRIANGLE SYMBOL SHOWN IN DRIVER INFO SCREEN WITH 3 ERRORS. PULLED OVER AND CHECKED NOTICES. SCREEN SHOWS 3 SAFETY SYSTEMS DISABLED - RADAR BLOCKED. REAR CROSS TRAFFIC ALERT, BLIND SPOT MONITORING, EXIT SAFETY SYSTEM. CHECKED DIAGNOSTICS SCREEN - NO ERRORS. CHECKED FOR DTC CODES - NONE. DROVE CAR HOME AND TURNED OFF ... Read more

Incident date: May 24, 2024

I was driving my 2017 Hyundai Santa Fe and suddenly I heard the knock sound from the engine and when I pulled over, I saw the oil came down from the engine. I towed my vehicle to Hyundai dealership and they diagnosed the issue is vertical square and potential rod bearing failure. My vehicle has only 91k miles. I want to find out if there is any recall on this issue that happened to my car. Please ... Read more

Incident date: Oct 13, 2024

The drivers seat belt does not engage. The engine has been burning oil, misfiring, and even after thousands in repairs was returned to me by the dealership with continued misfiring. When returning the car back to the dealer service center days later after Hurricane Helene, the car continued to misfire and became so overheated the engine light was flashing. Upon calling for a tow, I attempted to ra... Read more

Incident date: Oct 13, 2024

The drivers seat belt does not engage. The engine has been burning oil, misfiring, and even after thousands in repairs was returned to me by the dealership with continued misfiring. When returning the car back to the dealer service center days later after Hurricane Helene, the car continued to misfire and became so overheated the engine light was flashing. Upon calling for a tow, I attempted to ra... Read more

Incident date: Nov 4, 2024

On November 4, 2024 while coming to a stop in traffic, the brake pedal went to the floor without any warning. Just prior to using the brakes, there was no feeling of softness in the pedal, and no indication a low pedal situation, and there was no indicator of pending brake failure. The brake light indicator only lit when the brake pedal went to the floor. I was fortunate that I did not rear end th... Read more

Incident date: Aug 21, 2024

My Engines head bolts have been pulled out of the threads causing the engine to overheat

Incident date: Jun 28, 2024

From the first day of purchase last June 2024, the front collision warning and avoidance system does not perform as advertised. If a vehicle cuts you off or you approach a vehicle too quickly the warning and braking do not intercede. I’ve taken the car to our local deal 3 times and they have found no trouble codes and say there is nothing they can do. I was also told by the service department ma... Read more

Incident date: Oct 3, 2024

Twice car is completely dead for 3 weeks car is at the dealership

Incident date: Oct 3, 2024

Twice car is completely dead for 3 weeks car is at the dealership

Incident date: Nov 23, 2024

Upon acceleration from a stopped or rolling stop the vehicle hesitates to propel causing a dangerous situation when entering traffic. Dealer claims its not bad and that the manufacturer is only going to suggest fuel injector cleaner. Fuel injector clener was tried with no improvement. Upon research i have found this to be a common problem with this model. This is not the first problem we have had... Read more

Incident date: Nov 8, 2024

While on a trip my wife started out leaving the hotel as normal. After a minute of so, we lost the ability to accelerate as if the Tuscon was not responding to the gas pedal. We were lucky we were in town so we pulled into a gas station and turned off the truck. I thought it might be bad gas so we filled the tank with hi-test and turned off several features that are related to speed control (li... Read more

Incident date: Nov 8, 2024

While on a trip my wife started out leaving the hotel as normal. After a minute of so, we lost the ability to accelerate as if the Tuscon was not responding to the gas pedal. We were lucky we were in town so we pulled into a gas station and turned off the truck. I thought it might be bad gas so we filled the tank with hi-test and turned off several features that are related to speed control (li... Read more

Incident date: Oct 23, 2024

12-volt battery dead after 5 days sitting in garage without starting the car. As a result, the doors could not be opened without removing the cap covering the door keyhole. This cover was very difficult to remove and required roadside assistance. The dealer service department advised on 10/28/24 that the battery required replacement but that no batteries were available. The dealer service departme... Read more

Incident date: Jan 3, 2022

Car is having a misfire in cylinder 4 . Carbon is being built up in my spark plugs and causing gas build up in the spark plugs . Engine burning oil fast.

Incident date: Aug 16, 2024

The E .C. M. PART# 39110-3C561 started faulting out, causing stalling abruptly while stop at an intersection an merging into traffic.This events were randomly happening causing higher risks of accidents. I took the vehicle for service an was informed that the "ECM" was causing this faults. The vehicle had the check engine light on during this time. The service shop advised me to bring the vehi... Read more

Incident date: Aug 16, 2024

The E .C. M. PART# 39110-3C561 started faulting out, causing stalling abruptly while stop at an intersection an merging into traffic.This events were randomly happening causing higher risks of accidents. I took the vehicle for service an was informed that the "ECM" was causing this faults. The vehicle had the check engine light on during this time. The service shop advised me to bring the vehi... Read more

Incident date: Sep 20, 2024

Vehicle brakes began locking up when braking on bumpy areas. Took in to dealership on October 7, 2024 and left it with them all week. I went back to pick it up and they said it needed a software update and was fixed. A few days later the brakes repeated the locking up on bumpy areas again. After waiting 6 weeks for an available loaner car my vehicle is back the dealership, it’s been nearly a wee... Read more

Incident date: Nov 8, 2024

As my wife and I were traveling down the interstate at 45 mph, we heard a loud POP, but we were unable to figure out where it came from. Just a few seconds later, the sunroof exploded into a million tiny pieces of glass that partially rained down on our heads and shoulders. It was quite a startling sound. There was a hole about 8 inches across in the moveable sunroof and more pieces were continuin... Read more

Incident date: Sep 11, 2024

The contact owns a 2022 Hyundai Palisade. The contact stated while driving 30 MPH, the RPM' increased quickly; however, the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dea... Read more

Incident date: Nov 22, 2024

The fuel injection system has failed 3 times now causing the car to become slow/sluggish while driving (sudden slow down and lurching). This is a known issue with the car per [XXX] . Each time, the dealer has stated it's a known issue that's not covered by warranty or recall. Each time, the technician has stated that they are unsure why it hasn't been recalled given the prevalence of the issue ... Read more

Incident date: Nov 1, 2024

When driving in i-Pedal, which is a "one pedal driving option", sometimes after pausing the car rolls backs several inches. This appears to be a defect with the powetrain, regenerative braking engine, or otherwise. Hyundai's dealership has been advised of this issue; they have escalated this internally. A car in drive forward should never due to electrical or software reasons be told to move bac... Read more

Incident date: Nov 1, 2024

When driving in i-Pedal, which is a "one pedal driving option", sometimes after pausing the car rolls backs several inches. This appears to be a defect with the powetrain, regenerative braking engine, or otherwise. Hyundai's dealership has been advised of this issue; they have escalated this internally. A car in drive forward should never due to electrical or software reasons be told to move bac... Read more

Incident date: Nov 1, 2024

When driving in i-Pedal, which is a "one pedal driving option", sometimes after pausing the car rolls backs several inches. This appears to be a defect with the powetrain, regenerative braking engine, or otherwise. Hyundai's dealership has been advised of this issue; they have escalated this internally. A car in drive forward should never due to electrical or software reasons be told to move bac... Read more

Incident date: Nov 20, 2024

I’m the original owner of a 2016 Hyundai Tucson with 72,000 miles. I’ve recently encountered an issue where the front passenger side window is stuck down and won’t move. I’ve had it diagnosed at the dealership and found that this seems to be a common issue with this model year, related to the window regulator. I understand my vehicle is slightly out of the 5-year/60,000-mile warranty, how... Read more

Incident date: Nov 17, 2024

I was driving on [XXX] and the acceleration just started to drastically slow down. I was able to get to the shoulder where the car completely died and wouldn’t cut back on and I had it towed to South Bay Hyundai in Torrance. They said it’s engine failure but they haven’t completed the full inspection yet. I have been using Uber and need a car rental because I can’t afford to sustain this h... Read more

Incident date: Aug 1, 2024

Radar equipped to front of vehicle has malfunctioned, disabling all forward safety systems and adaptive cruise control. Without this equipment functioning, cruise control is completely disabled and the vehicle will not automatically brake or provide forward warnings. The vehicle component has not been inspected, but this is a recurring issue amongst other owners of this model. There is a warning l... Read more

Incident date: Aug 1, 2024

Radar equipped to front of vehicle has malfunctioned, disabling all forward safety systems and adaptive cruise control. Without this equipment functioning, cruise control is completely disabled and the vehicle will not automatically brake or provide forward warnings. The vehicle component has not been inspected, but this is a recurring issue amongst other owners of this model. There is a warning l... Read more

Incident date: Nov 5, 2024

The contact owned a 2017 Hyundai Sonata. The contact stated while the vehicle was parked, the contact noticed smoke was coming from the engine compartment. No warning light was illuminated. The contact exited the vehicle and discovered that the engine compartment was on fire. The vehicle was not occupied during the fire. The local Fire Department (Cuyahoga Heights Fire Department) came and extingu... Read more

Fire

Incident date: Nov 15, 2024

I had my oil changed in September at McGovern Hyundai in Leominster, MA. I have the invoice on file and my app that I have with them. I went out of town on [XXX]. At approximately [XXX], I heard a loud pop, saw smoke and immediately pulled over, a large amount of oil came out of the bottom of my car. The car was undrivable and I had to have it towed to the closest Hyundai dealership in North Plain... Read more

Incident date: Nov 22, 2024

I believe the transmission malfunctioned as I reached 60 MPH / 4000 RPMs on the highway when it suddenly did not want to accelerate past that. The more I stepped on the gas pedal, the more it slowed down. I attempted to use the paddle shifters to shift up or down, but I was unable to shift up and shifting down did not allow me to accelerate past 4000 RPMs. The flow of traffic was faster than I cou... Read more

Incident date: Nov 22, 2024

I believe the transmission malfunctioned as I reached 60 MPH / 4000 RPMs on the highway when it suddenly did not want to accelerate past that. The more I stepped on the gas pedal, the more it slowed down. I attempted to use the paddle shifters to shift up or down, but I was unable to shift up and shifting down did not allow me to accelerate past 4000 RPMs. The flow of traffic was faster than I cou... Read more

Incident date: Nov 22, 2024

I believe the transmission malfunctioned as I reached 60 MPH / 4000 RPMs on the highway when it suddenly did not want to accelerate past that. The more I stepped on the gas pedal, the more it slowed down. I attempted to use the paddle shifters to shift up or down, but I was unable to shift up and shifting down did not allow me to accelerate past 4000 RPMs. The flow of traffic was faster than I cou... Read more

Incident date: Nov 11, 2024

I was driving on the highway when, out of nowhere, my car started shaking whenever I went over 40 miles per hour. It was quite alarming and honestly a bit scary. So, I would like to request a recall on it. A week after I took it to Hyundai, they informed me that they sent it to you to see if it would be approved to cover the motor. I’ve had this car for just 2 years, and it's frustrating to deal... Read more

Incident date: Nov 21, 2022

The contact owns a 2019 Hyundai Elantra. The contact stated while driving at an undisclosed speed, the high beam headlights failed to function as intended. The vehicle was taken to the dealer where it was diagnosed with headlamp failures. The contact was informed that the headlamps needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: T5G, wh... Read more

Incident date: Sep 24, 2024

The contact owns a 2014 Hyundai Sonata. The contact stated that while driving approximately 70 MPH, the vehicle suddenly lost power and the contact was able to coast to the side of the road. The instrument panel was illuminated with several unknown warning lights. The contact restarted the vehicle and continued driving. Three months later, on November 11th, 2024, while driving approximately 40 - 4... Read more

Incident date: Oct 29, 2024

The paint is peeling on my white Hyundai palisade. I see all over the internet that people are having issues with the white paint peeling. I cant find anyone who can help me. How can I get this fixed without cost?

Incident date: Sep 21, 2024

The contact owns a 2019 Hyundai Elantra. The contact stated while driving at an undisclosed speed, the was an abnormal sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed with piston oil rings and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that t... Read more

Incident date: Oct 25, 2024

My wife and I purchased a new 2024 Hyundai Palisade Calligraphy in May 2024. It has roughly 5500 miles now. For the most part, we have been very pleased with the vehicle. There is one major thing that is wrong but is not yet recognized for the 2024 model. We are experiencing an issue similar to a handful of the 2023 models, which is with the braking system. During braking over uneven or bumpy road... Read more

Incident date: Sep 11, 2024

9/11/24 the 2016 Hyundai Tucson had a knock in the engine, the car was towed to beaverton Hyundai for inspection and I was told that it was Rod Bearing failure that caused engine failure and that this was a known issue for Hyundais Theta II engines and it would be $18k repair. Hyundai just settled a billion dollar class action lawsuit for rod bearing failure where check engine and oil lights faile... Read more

Incident date: Nov 20, 2024

The sunroof exploded. Nothing hit the sunroof. Glass shattered and some came down inside the vehicle. Was driving in the neighborhood to get gas, no cars, no trees overhead. Could have gotten glass shards in my eyes or injured a passenger should one have been in the vehicle. Dealership has not acknowledged it was spontaneous. They are turning it into Hyundai to check coverage. No warning was g... Read more

Incident date: Nov 1, 2024

The body panel below the left front turn signal has cracked and is getting larger in size due to the thermal dynamics of expansion and contraction. The car is currently under its original bumper-to-bumper warranty and was noticed and reported to Hyundai at 41K miles (the original bumper-to-bumper warranty is for 5 years and 60K miles). Hyundai's warranty includes an anti-perforation warranty, an... Read more

Incident date: Mar 2, 2024

Excessive oil consumption greater that 1 quart per 1000 miles.

Incident date: Nov 21, 2024

Headlights get covered with slush and snow while driving causing you to lose vision of the roadway at night. You are not able to see creating a safety risk to you and others on the road, potentially causing an accident that would cause serious injuries or death. Yes, it can be inspected upon request. Notified our dealer and was advised that this has never been brought to their attention as a prob... Read more

Incident date: Nov 20, 2024

I experienced unintentional acceleration twice. Today, the second incident happened while slowly pulling into a handicap parking space. The car accelerated and went over the concrete parking block and knocked down the wooden pole with the handicap sign. I was fortunate that no person nor car was in the vehicle's path and I and my passenger were not hurt. I will be taking the car to the dealer serv... Read more

Crash

Incident date: Oct 23, 2024

I was in a car accident. I was hit on the passenger rear side and the car spun out of control but none of the airbags deployed. The vehicle has not been inspected by the manufacturer but we did reach out to them and are in the process of filling out a questionnaire. The vehicle is currently being assessed in a body shop as we work with the insurance to see the final damages.

Crash 1 injured