Consumer Safety Complaints

Incident date: Dec 6, 2024

After starting, got a warning stating check hybrid braking, do not drive. When going forward, brake pedal went to floor, heard heavy grinding noise and vehicle stopped accelerating. Had to use the emergency brakes to avoid an accident. Hyundai says they can’t find a problem. Now I can’t even drive it back to the dealer! Did an internet search and many other hybrid owners have reported the same... Read more

Incident date: Dec 3, 2024

Twice in the last year the high pressure fuel line has cracked while I was driving and started spraying gas all over the engine bay.

Incident date: Dec 6, 2024

When my car is turned on there is a very noticeable shake coming from the engine area. It's not that bad once the car is driving. However, I was driving 40 miles an hour when my check engine light came on, then I was unable to accelerate and my car stalled (it's an automatic car).Once my car started up again, the check engine light was flashing, and I could only drive at like 15-20 miles per hour ... Read more

Incident date: Dec 6, 2024

When my car is turned on there is a very noticeable shake coming from the engine area. It's not that bad once the car is driving. However, I was driving 40 miles an hour when my check engine light came on, then I was unable to accelerate and my car stalled (it's an automatic car).Once my car started up again, the check engine light was flashing, and I could only drive at like 15-20 miles per hour ... Read more

Incident date: Dec 5, 2024

I tried pumping gas and the car would not let me pump the gas into the car. I had to hold the the gas pump hose and pull the trigger myself to pump the gas, which would still make the clicking stop noise that stops the pumping of the gas. Then when I started driving, the check engine light came on. Went O'Reilly to test the check engine light code and it popped up with a P0449 code for the evapora... Read more

Incident date: Dec 6, 2024

The second row driver side seat belt both comes unlatched and will not catch on the latch. This is intermittent but happens about 70% of the time. I feel it is dangerous and needs a repair immediately. It has been going on since May of this year. My 13-year-old most often occupies that seat.

Incident date: Nov 24, 2024

This car overconsumes oil rapidly. I have always taken it for oil changes when due. I put hardly any miles on my car (10k or less annually) and every time I take it for an oil change they say it is extremely low. The oil light never comes on to alert me that it is low. About a week or two ago it started making a clicking noise and it was due for an oil change so I took it for one and the technicia... Read more

Incident date: Dec 6, 2024

I could not find an exact category check above, but this does sort of relate to cruise control. The Driver Attention Warning cannot be disabled even though there is an option to disable it. Turning it off has no affect. This is a warning that basically tells you to keep your eyes on the road. Sunglasses and regular eyeglasses can often cause it to create a warning. The system will then turn off cr... Read more

Incident date: Dec 5, 2024

At the end of May 2024 my car was diagnosed with a faulty fuel injector that caused sputtering and problems accelerating. I was driving on a busy freeway when my car began to shake and sputter and lose power. A check engine light came on when the car first started to shake and sputter. I was able to pull off the freeway but, in an area, where I was unfamiliar. I was able contact family nearby who ... Read more

Incident date: Nov 18, 2024

I have had two seat belts in this vehicle stop latching and come unlatched while the car was in motion. The first one was the middle row passenger side and the most recent one was the driver seat. This is extremely unsafe and I am very nervous for all of the other seat belts in this car. Both times I have been told his isn't a know issue and that they would be replaced by warranty. I am now fi... Read more

Incident date: Oct 29, 2024

See attached document for complaint.

Incident date: Feb 20, 2024

The contact owns a 2015 Hyundai Sonata. The contact stated that the vehicle was taken to an independent mechanic and was informed that the vehicle was consuming an excessive amount of engine oil. The contact was informed that the failure might be related to NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The vehicle was taken to a local dealer and t... Read more

Incident date: Dec 1, 2024

2017 Tucson no engine light came on no oil gauge light came on.Never received engine recall notice but engine rod bearing rubbing .Car is now Un drivable as it needs new engine

Incident date: Dec 6, 2024

Backup camera doesn't work 50% of the time (black screen) when in reverse OR when it works stays on after being put into drive. Has happened numerous times (over 20). Took to dealer, they said if there's no error code, they can't do anything. (Of course it worked fine the 15min I was at the dealer).

Incident date: Dec 6, 2024

Backup camera doesn't work 50% of the time (black screen) when in reverse OR when it works stays on after being put into drive. Has happened numerous times (over 20). Took to dealer, they said if there's no error code, they can't do anything. (Of course it worked fine the 15min I was at the dealer).

Incident date: Nov 18, 2024

See attached document for complaint.

Incident date: Dec 5, 2024

I was driving the car to take to emissions because the car was recently purchased and as I was driving the car turned off and doesn’t turn back on.

Incident date: Dec 5, 2024

I was driving the car to take to emissions because the car was recently purchased and as I was driving the car turned off and doesn’t turn back on.

Incident date: Nov 13, 2023

The seatbelt latches are not always reliable. We have only noticed this with the driver’s side seatbelt specifically during cold weather. We do not have a lot of back seat passengers not in car seats; therefore, cannot speak to the reliability of the back seat. We bought our car in 2022 and this issue started in 2023. So far, it is worse this winter than it was last year. It will take a couple o... Read more

Incident date: Dec 3, 2024

My engine coolant level keeps going down but no leaks evident also heavy white smoke coming out from the exhaust. Finally engine overheated.

Incident date: Dec 3, 2024

My engine coolant level keeps going down but no leaks evident also heavy white smoke coming out from the exhaust. Finally engine overheated.

Incident date: Dec 5, 2024

My trunk will not unlatch and open. Trunk opening buttons are functional, however the trunk will not open

Incident date: Sep 8, 2024

The vehicle suddenly spiked in RPMs, and suffered from a rattling noise. The following day after taking it to a known skilled service location, they advised to contact the dealership due to two open recalls. They found zero oil in the vehicle as well as issues with the valve seals. They then put the blame on the customer and did not acknowledge the engine recall that states clear problems with oil... Read more

Incident date: Sep 8, 2024

The vehicle suddenly spiked in RPMs, and suffered from a rattling noise. The following day after taking it to a known skilled service location, they advised to contact the dealership due to two open recalls. They found zero oil in the vehicle as well as issues with the valve seals. They then put the blame on the customer and did not acknowledge the engine recall that states clear problems with oil... Read more

Incident date: Dec 1, 2024

The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while operating the vehicle, the parking brake light remained illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the ABS control module was faulty and needed be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offer... Read more

Incident date: Dec 5, 2024

Hybrid system issue. Do not drive, stop safely.

Incident date: Oct 11, 2024

On 10-11-24 the panoramic sunroof on our car exploded. We were driving at the time at approx 45mph, clear and 60° out, and we heard a loud bang and in looking around for the cause saw the sunroof looked like crackle glass. We closed the sunshade in case it fell on us, and within a minute it did just that. Had we not closed that shade we would have been showered with glass. We did not see any... Read more

Incident date: Dec 3, 2024

Unknown I pulled up to a gas station filled up my car coming back frome work like usual i finish I take off not even 1 mile and it started lacking the batteries got drained and it turned off I try to turn it back on and all it does is give me a message telling me to check charging system

Incident date: Dec 3, 2024

Unknown I pulled up to a gas station filled up my car coming back frome work like usual i finish I take off not even 1 mile and it started lacking the batteries got drained and it turned off I try to turn it back on and all it does is give me a message telling me to check charging system

Incident date: Apr 3, 2024

Backup camera and it is available for inspection. I had the car in the dealership for 2 recalls July 3. When I picked up the car backup camera was blank. Dealership states it was a coincidence and nothing they did. Immediately took the car back for repair. I was told they don't know what's wrong., they checked the wiring all good, replaced the camera and it still didn't work. I've been in contact ... Read more

Incident date: Dec 5, 2024

Received an error message upon starting car that said "stop vehicle and check power supply". Had car towed to dealership.

Incident date: Dec 3, 2024

The high beam shutter that switches from high to low is not working. The car has 68,000 and I don't think this is something that should not work at that low mileage considering it is not in use all the time. I just dont see how it stops working all of a sudden when most of the time drivers do not use their high beams everyday. I just got inspected because its required in our state and both mechani... Read more

Incident date: Jun 7, 2023

Hyundai issued TSB 22-01-094H for my vehicle which is an update to the battery management system,, but after 4 attempts Hyundai dealerships have still not been able to complete the TSB. Hyundai corporate has also not helped after multiple cases. After many hours of research, I have determined that my vehicle's BMS software was updated to an intermittent version (version 700x) that does not su... Read more

Incident date: Dec 3, 2024

Ignition coil failure. Causing misfires and rough idle. Misfire initially found in cylinder 2 when check engine light illuminated and check with an OBD II reader. Swapped the cylinder 1 ignition coil with cylinder 2. Check engine light returned the next day with the same signs. Check engine light and rough idle. OND II code scanner now says misfire in cylinder 1. The rough idle makes for slow acc... Read more

Incident date: Sep 1, 2024

I have unusable camera in my 2019 Sante Fe, that is not included in a recent recall. Tried to find what “Problem” actually is on current recall to compare to mine. My picture is too bright and contrast ruins ability to identify objects behind me. Is the recall based on a similar problem? As your current Hyundai recall states: "An inoperative rearview camera will reduce rearward visibility... Read more

Incident date: Jul 15, 2022

The contact owns a 2019 Hyundai Kona. The contact stated upon starting the vehicle, the vehicle made an abnormal sound. Additionally, the contact stated while driving at various speeds, the vehicle made an abnormal knocking and clicking sound. The contact stated that the vehicle had experienced engine hesitation intermittently, and the failure became permanent. The contact stated that the vehicle ... Read more

Incident date: Jul 15, 2022

The contact owns a 2019 Hyundai Kona. The contact stated upon starting the vehicle, the vehicle made an abnormal sound. Additionally, the contact stated while driving at various speeds, the vehicle made an abnormal knocking and clicking sound. The contact stated that the vehicle had experienced engine hesitation intermittently, and the failure became permanent. The contact stated that the vehicle ... Read more

Incident date: Dec 3, 2024

This car has two problems. 2 weeks I was driving on the highway. All the sudden the shutoff and lost all power on the car. Thank god I pulled to the side of the road safely. Turned the car off and turned it back on. The car started to run normal. I took it to mechanic. They scanned the car with their computer. Said the car has no problems. Tested the battery and all other components. No problems ... Read more

Incident date: Dec 3, 2024

This car has two problems. 2 weeks I was driving on the highway. All the sudden the shutoff and lost all power on the car. Thank god I pulled to the side of the road safely. Turned the car off and turned it back on. The car started to run normal. I took it to mechanic. They scanned the car with their computer. Said the car has no problems. Tested the battery and all other components. No problems ... Read more

Incident date: Dec 2, 2024

First- it has been reported to dealer at least twice when car was in for other service. They said they could not reproduce. When speeding back up from a stop on near stop, especially in a right turn, the engine will not accelerate. After a second or two it finally takes off. During this time, I fear getting hit by another vehicle, either from behind or to the side. It is very scary and puts me an... Read more

Incident date: Dec 2, 2024

First- it has been reported to dealer at least twice when car was in for other service. They said they could not reproduce. When speeding back up from a stop on near stop, especially in a right turn, the engine will not accelerate. After a second or two it finally takes off. During this time, I fear getting hit by another vehicle, either from behind or to the side. It is very scary and puts me an... Read more

Incident date: Dec 2, 2024

First- it has been reported to dealer at least twice when car was in for other service. They said they could not reproduce. When speeding back up from a stop on near stop, especially in a right turn, the engine will not accelerate. After a second or two it finally takes off. During this time, I fear getting hit by another vehicle, either from behind or to the side. It is very scary and puts me an... Read more

Incident date: Dec 3, 2024

The backup camera turns off without warning. Suv is low miles. Hyundai has a recall for this on other models. I'd like to see it extend over to the Tucson also.

Incident date: Dec 3, 2024

Rearview camera failure in my 2022 Hyundai Elantra. I need an urgent repair and need to have the rearview camera repair process speeded up because I need to drive at night. I need urgent repair of the rearview camera in my Hyundai Elantra because I do not want to injure pedestrians and do not want to get into collisions that are a direct result of rearview camera failure in my Hyundai Elantra

Incident date: Dec 3, 2024

Rearview camera failure in my 2022 Hyundai Elantra. I need an urgent repair and need to have the rearview camera repair process speeded up because I need to drive at night. I need urgent repair of the rearview camera in my Hyundai Elantra because I do not want to injure pedestrians and do not want to get into collisions that are a direct result of rearview camera failure in my Hyundai Elantra

Incident date: Nov 28, 2024

Emergency brakes engage while driving for no apparent reason. This has happened on several occasions over the last 6 months.

Incident date: Nov 21, 2024

abs module making noise abs light turn on, parking brake stay on, traction light stay on, odometer does not work, speedometer does not work, steering effort decrease, car also stop all of sudden. Car need it to be tow to my house. I took it to dealership they recommended to replace abs module because of a short. I found a recall for ABS MODULE INSPECTION AND MULTI-FUSE INSTALLATION for my santa fe... Read more

Incident date: Nov 6, 2024

My steering wheel started making loud rattling and clunking noise. This happened when I turned or slowed down or went over a bump. It got worse very quickly. I suddenly could not steer at all. So I ran into a pole. Thankfully it wasn't another car or a person. Many people have this same issue. This needs to be recalled ASAP. It's either the pinion and rack issue or the steering wheel issue.

Crash

Incident date: Nov 6, 2024

My steering wheel started making loud rattling and clunking noise. This happened when I turned or slowed down or went over a bump. It got worse very quickly. I suddenly could not steer at all. So I ran into a pole. Thankfully it wasn't another car or a person. Many people have this same issue. This needs to be recalled ASAP. It's either the pinion and rack issue or the steering wheel issue.

Crash

Incident date: May 28, 2021

Back up camera glitches. Causes driver assist to take control at times when not necessary. Have has this in for service at least 4 times since purchasing vehicle in 2020. Service states repaired each time bit eventually happens again. This last time is getting more severe cause multiple electrical short in Overhead lights, Panoramic roof failure to close at times and rear hatch sometimes only par... Read more