Consumer Safety Complaints

Incident date: Nov 3, 2024

Battery issue does not resolved, had to jump-start the vehicle twice, leading to significant inconvenience as I drove nearly an hour each way to the dealership. This situation has resulted in lost work hours and has left me feeling mentally and physically exhausted. Despite my efforts, I still have not received a satisfactory answer regarding the problem

Incident date: Dec 14, 2024

Check engine light came on and car lost power while driving.

Incident date: Dec 14, 2024

All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.

Incident date: Dec 14, 2024

All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.

Incident date: Dec 14, 2024

All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.

Incident date: Dec 8, 2024

Sunday, while I was sitting in my car I noticed smokes coming from the hood. I then noticed it getting thicker and I saw a flame under the steering wheel. I called the fire department. While I was waiting, the car engulfed into flames and was completely burnt. I wasn’t notified about a recall on the car. I had to find out on my own on 12/14/2024. The incident happened 12/08/2024. I filed a polic... Read more

Fire

Incident date: Dec 12, 2023

The windows do not roll up or down. This will jeopardize my safety because my vehicle would prevent me from being able from escaping through the window in an emergency. Or a person that means me harm can pull down my window climb in and pull it back up and hide in my car till I return because I am unable to secure my vehile. The problem is common, we were told that hyundai tucsons often have a wi... Read more

Incident date: Dec 9, 2024

Information screen remains on when car is placed in reverse blocking 25% of the rear view camera. No option to disable or remove the Information screen. Should be able to have 100% of rear camera for safety.

Incident date: Dec 12, 2024

I got into my vehicle and when I closed my door, my rear window exploded. There was no one around the vehicle. There were no other vehicles broken into, it literally exploded on its own.

Incident date: Nov 2, 2024

My Passenger window fell down and will not go up, It is available for inspection upon request. Safety Risk is that the window is being help up by tape and if it falls all of a sudden while driving could break the glass and spread inside as well as cause object to fly out of the vehicle. This has not been inspected by the manufacturer or anyone No warning lamps or messages. I put my window down ... Read more

Incident date: Dec 6, 2024

Transmission failed to transfer adequate power to the wheels when the accelerator was pressed from a full stop at the entry point of an intersection. This led to the the vehicle slowly entering the intersection for 2 feet over w seconds. Transmission then transferred full power to wheels. Vehicle was then driven to the entrance of the nearest parking lot, which required a left turn. Vehicle again ... Read more

Incident date: Dec 5, 2024

the car randomly goes into dead or limp mode and unable to start. need to jump start it to come alive. No codes shown once its jumstarted. it has happened at random on several occasions.

Incident date: May 1, 2023

I am writing to formally lodge a complaint regarding the ongoing recall issue with my 2017 Hyundai Elantra. I am extremely frustrated and disappointed with both Hyundai and the dealership’s handling of the recall and the associated repair costs. We received a recall notice for our vehicle last year, at which point we promptly took the car to the Hyundai dealership. Despite multiple attempts to... Read more

Incident date: Dec 13, 2024

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The vehicle later failed to restart. The contact stated that the engine had previously been replaced. The vehicle was towed to an independent mechanic, who determined that the starter solenoid needed to be replaced. The vehicle was not repa... Read more

Incident date: Jun 26, 2024

I purchased a new 2024 Hyundai Sonata Hybrid Limited in May 2024. At about 3500 miles I noticed the low-beam headlights did not adequately illuminate the road. When driving at night, the low-beams don't illuminate the road signs nor do they adequately have any vertical illumination. When pedestrians are walking on the roadway, the low-beams barley light the calf of a person's leg, but there's n... Read more

Incident date: Dec 13, 2024

Within the first year of purchase, my power train system has beeb throwing codes. I took it to the dealership where they assured me nothing was wrong. My fuel injectors then gave out. The dealership replaced them and told me “yes these things are faulty and we see it a lot”. After replacing it, they did not seal the fuel injectors, causing gas to gush out and set my car to smoke. I was ill fro... Read more

Incident date: Dec 13, 2024

Within the first year of purchase, my power train system has beeb throwing codes. I took it to the dealership where they assured me nothing was wrong. My fuel injectors then gave out. The dealership replaced them and told me “yes these things are faulty and we see it a lot”. After replacing it, they did not seal the fuel injectors, causing gas to gush out and set my car to smoke. I was ill fro... Read more

Incident date: Dec 13, 2024

Within the first year of purchase, my power train system has beeb throwing codes. I took it to the dealership where they assured me nothing was wrong. My fuel injectors then gave out. The dealership replaced them and told me “yes these things are faulty and we see it a lot”. After replacing it, they did not seal the fuel injectors, causing gas to gush out and set my car to smoke. I was ill fro... Read more

Incident date: Jun 21, 2024

I purchased a new 2024 Hyundai Sonata Hybrid Limited on [XXX]. At about 2000 miles I noticed the speedometer of the car and the WAZE app were reporting different speeds. This is an intermittent problem so sometimes the vehicles speedometer and the WAZE app match and other times the vehicles speedometer and the WAZE App disagree. I've repeatedly taken this car to the dealership where I purchased ... Read more

Incident date: Jun 21, 2024

I purchased a new 2024 Hyundai Sonata Hybrid Limited on [XXX]. At about 2000 miles I noticed the speedometer of the car and the WAZE app were reporting different speeds. This is an intermittent problem so sometimes the vehicles speedometer and the WAZE app match and other times the vehicles speedometer and the WAZE App disagree. I've repeatedly taken this car to the dealership where I purchased ... Read more

Incident date: Dec 13, 2024

The contact owns a 2021 Hyundai Kona Electric. The contact stated while the vehicle was parked, the rearview camera became inoperable. The contact stated that the image on the rearview camera went blank. There was no warning light illuminated. The vehicle was taken to the dealer, and it was diagnosed and determined that the tailgate wiring harness had failed and needed to be replaced. The vehicle ... Read more

Incident date: Dec 5, 2024

As I was (very slowly) pulling into a parking place at a park near my home and I was braking to come to a full stop, the car suddenly lurched forward, jumped the parking place barrier, and hit a tree. The front end of the car was badly damaged and the airbag opened. I sustained injuries to my left hand and my chest, though nothing was broken. The car was towed to a body shop, where it has been... Read more

Crash 1 injured

Incident date: Oct 14, 2024

The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while driving at undisclosed speeds, several unknown warning lights illuminated, and the vehicle started to lose motive power. The contact pulled over and shut off the vehicle but was unable to restart the vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 22V459000 (Hybrid Pro... Read more

Incident date: Dec 13, 2024

Seat belts will randomly unlatch. Mostly happens in the second row but does occasionally happen in the driver and passenger seat. My kids are normally in the second row and are aware of the issue. We always remind them to check the seat belts by pulling to make sure it is latched. The seat belts have unlatched even after the kids have pulled and verified they are latched which is pretty scary. W... Read more

Incident date: Dec 12, 2024

I have a 2022 santa fe xrt within the 1st yr of owing in 2022 the horn stopped working in the winter. Went to dealership told it was known issue they replaced it. A few months later into following year still winter went out again they fixed again stating my car has 2 horns and both failed. So far 2022 and 2023 2 times. Fast forward to earlier in 2024 beginning of year horn failed again took to dea... Read more

Incident date: Dec 12, 2024

I have a 2022 santa fe xrt within the 1st yr of owing in 2022 the horn stopped working in the winter. Went to dealership told it was known issue they replaced it. A few months later into following year still winter went out again they fixed again stating my car has 2 horns and both failed. So far 2022 and 2023 2 times. Fast forward to earlier in 2024 beginning of year horn failed again took to dea... Read more

Incident date: Dec 12, 2024

The contact owns a 2018 Hyundai Santa FE. The contact stated that while driving at 30 MPH, the was a burning oil smell permeating the interior of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the piston rings in cylinders one and three. After investigating the failure, the contact related the failure to NHTSA Campaign... Read more

Incident date: Nov 12, 2024

The contact owns a 2024 Hyundai Kona Electric. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that the failure worsened while driving up an incline. The contact stated that on one occasion during the failure, the vehicle hesitated and the driver behind had to swerve and ended up striking the rear of another ... Read more

Incident date: Dec 2, 2024

See attached document for complaint.

Incident date: Dec 2, 2024

See attached document for complaint.

Incident date: Dec 4, 2023

When driving my 2014 Hyundai Accent, the brake system completely failed and I lost all ability to stop the vehicle. I was able to stop the car by downshifting to a lower gear and use the emergency handbrake. I was able to avoid other vehicles and no accident occurred. The vehicle was towed to a Hyundai dealer and determined the brake lines corroded and fluid loss caused loss of braking. No warning... Read more

Incident date: Sep 6, 2024

See attached document for complaint.

Incident date: Dec 3, 2024

Driver’s and Front Passenger’s seat belt disengage randomly while driving. Even if you hear the click, the seat belt alarm silences, and you check it multiple times with force to ensure it is latched, it will pop loose later while the car is in motion. Serious safety hazard and while we only have experienced it in the fronts seat, we are extremely concerned it will happen with our daughter’s... Read more

Incident date: Sep 28, 2024

When the vehicle is turned off the 12v Lithium battery will die. This is a intermittent occurrence that has happened approximately 7 times since [XXX]. Today is December 12, 2024. The car is currently at All Start Hyundai dealership in Pittsburg, CA. This dealership initially denied the car had a problem because they could not duplicate it in a 24 hour period and told me "the car is operating as d... Read more

Incident date: Aug 12, 2024

The component that is malfunctioning is my engine. I took it into the dealership and they said I had cylinder scoring on my engine from excessive oil consumption. My safety was put as risk as my car threw itself into limp mode in the middle of the high way while going over 70 mph. I had to immediately pull over on the side of the highway and somehow get it back home while not being able to accel... Read more

Incident date: Dec 9, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. ... Read more

Incident date: Dec 9, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. ... Read more

Incident date: Dec 9, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. ... Read more

Incident date: Dec 12, 2024

The dashboard error code (check vehicle power supply) also in the bluelink app the error code(DTC P1A9096). I was driving the car. It was 196 miles of range. The car suddenly went into turtle mode and then the car just died in the middle of the road. Luckily I was outside my residence. After waiting 4 hour for towing. I had it towed to the dealership.

Incident date: Dec 12, 2024

The dashboard error code (check vehicle power supply) also in the bluelink app the error code(DTC P1A9096). I was driving the car. It was 196 miles of range. The car suddenly went into turtle mode and then the car just died in the middle of the road. Luckily I was outside my residence. After waiting 4 hour for towing. I had it towed to the dealership.

Incident date: Dec 7, 2024

I took my vehicle in for an oil change and was advised that my car failed a recall. The PCV valve failed. After the dealership, explain this problem to me I no longer feel safe driving this vehicle. Imagine being told that the fuel tank can expand and pop up the backseat of your vehicle at any given moment or even cause the car to blow up and no warning lights coming on to alert you that this part... Read more

Incident date: Dec 11, 2024

Power windows stop working, car cuts off, heated seats stop working intermittently

Incident date: Dec 11, 2024

The contact owns a 2018 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The manufacturer was contacted and approved the engine replacement. The vehicle was repaired; however, the contact stated that the check engine w... Read more

Incident date: Nov 14, 2024

Antenna is poorly designed and falls off. A quick internet search shows this is a common problem across thousands of Hyundais and Kias (same company). Because drivers are more and more dependent on GPS and radio based emergency notification AND vehicles more and more depend on interactive troubleshooting and reporting this is a safety issue. The manufacturer is aware of it, and it should at the... Read more

Incident date: Jun 29, 2024

The engine went out while driving on the freeway. All maintenance has always been done and it was burning oil.

Incident date: Dec 8, 2024

While driving on the highway, the check engine line came on and my Tucson started loosing power. I quickly moved into the right lane and was able to exit the highway and pulled over. I had previous issues with the vehicle and was told it was the 1 & 2 ignition coils that were replaced. I assumed it was the same issue for the 3 & 4 ignition coils. They were also replaced but the issue was not resol... Read more

Incident date: Dec 10, 2024

Driving on middle lane of fast freeway with kids in the car. The car began beeping lights of an electric malfunction, a 12v battery malfunction, an ICCU malfunction and then started to slow down all the way to 3 miles per hour and then it stopped in the middle of the freeway. A car behind us almost crashed into us and would have killed us. I feel very u safe and Hyundai will not do anything about ... Read more

Incident date: Dec 10, 2024

Driving on middle lane of fast freeway with kids in the car. The car began beeping lights of an electric malfunction, a 12v battery malfunction, an ICCU malfunction and then started to slow down all the way to 3 miles per hour and then it stopped in the middle of the freeway. A car behind us almost crashed into us and would have killed us. I feel very u safe and Hyundai will not do anything about ... Read more

Incident date: Dec 10, 2024

Driving on middle lane of fast freeway with kids in the car. The car began beeping lights of an electric malfunction, a 12v battery malfunction, an ICCU malfunction and then started to slow down all the way to 3 miles per hour and then it stopped in the middle of the freeway. A car behind us almost crashed into us and would have killed us. I feel very u safe and Hyundai will not do anything about ... Read more

Incident date: Oct 1, 2024

The contact owns a 2021 Hyundai Kona. The contact stated while driving at undisclosed speeds, the vehicle started accelerating slowly. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was an abnormal dinging sound coming from the vehicle. There was no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determine... Read more