Consumer Safety Complaints

Incident date: Nov 19, 2024

vehicle caught on fire under apt complex carport causing extensive damage to property and 2 other vehicles.

Fire

Incident date: Dec 14, 2024

The contact owns a 2013 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. While driving approximately 55-60 MPH, the vehicle lost motive power, and the vehicle decelerated. The vehicle regained power, and the contact was able to continue driving at slower speeds. While driving at various speeds, the vehicle stalled and went into LIMP Mode before regaining powe... Read more

Incident date: Dec 6, 2024

Drove less than one mile and the car suddenly dropped from 45 mph to 20 and would not accelerate (I was almost rear ended by a bus). I was able to pull off the road and the battery died.

Incident date: Dec 12, 2024

Crack was found in oil pan during regular maintenance. The engine was replaced by Hyundai and now has around 60,000 miles on it. At my expense, the oil plan was replaced.

Incident date: Mar 4, 2024

Problemas con el motor, específicamente la lubricación. El vehículo fue reparado y aún continuó con los problemas de lubricación, incluyendo los llamados " sprocket" que se dañaron. He leído que Hyundai a retirado muchos vehículos por este mismo problema.

Incident date: Mar 4, 2024

Problemas con el motor, específicamente la lubricación. El vehículo fue reparado y aún continuó con los problemas de lubricación, incluyendo los llamados " sprocket" que se dañaron. He leído que Hyundai a retirado muchos vehículos por este mismo problema.

Incident date: Oct 15, 2024

The rear view backup camera doesn’t show. Some days it works most of the time it’s green and distorted. I know it’s common issue so it should be apart of the 21-22 Elantra recall

Incident date: Oct 15, 2024

The rear view backup camera doesn’t show. Some days it works most of the time it’s green and distorted. I know it’s common issue so it should be apart of the 21-22 Elantra recall

Incident date: Nov 20, 2024

On six seperate occasions since I purchased new my traction control light flashed and the vehicle jerked and would lose power. It would then gain and lose power again. Four of these occurances happened in the last few months. It would not subside until I stopped the car. I took the car to the dealer three times and they said they could not duplicate the problem. They also said there were no code... Read more

Incident date: Oct 11, 2024

Drives side headlight has a dark spot on low beam that is in the drivers field of vision. This causes the driver not to be able to see clearly. A certain portion of the drivers field of view is blocked out. Please see the picture below. Took it to the dealer for repair, he acknowledged the black spots were in the drivers field of view but, he compared it to another 2025 Tucson with the same tri... Read more

Incident date: Dec 5, 2024

The Charging system malfunctioned twice. The car is available for inspection upon request. I am not sure if it may put me at risk but it does give the directive to stop the car. I have taken the car to Hyundai the first day it malfunctioned and explained the charging system malfunction. Hyundai only completed any known recalls. My car has never had any warning lights to come on until the charging ... Read more

Incident date: Dec 13, 2022

The contact owns a 2017 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. Additionally, there was white smoke coming from the engine compartment and the exhaust. The contact retrieved DTC code: P0420 for spark plug failure. The spark plugs were replaced; however, the failure reoccurred. The vehicle was dia... Read more

Incident date: Dec 13, 2022

The contact owns a 2017 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. Additionally, there was white smoke coming from the engine compartment and the exhaust. The contact retrieved DTC code: P0420 for spark plug failure. The spark plugs were replaced; however, the failure reoccurred. The vehicle was dia... Read more

Incident date: Oct 1, 2024

Self-leveling shocks are bad just over 70,000, when the vehicle is out of warranty. Contacted Hyundai with no assistance. Did my own research and found that it seems to be a known issue with Hyundai Palisades. [XXX] [XXX] Seems ridiculous that a part so expensive without the option for aftermarket parts would be going bad so easily. My safety has not been jeopardized YET; however, worn... Read more

Incident date: Nov 13, 2024

HEV battery constantly states that the car needs turned off. Hyundai had to replace my engine as it just died and blew a hole in a pipe

Incident date: Dec 2, 2024

The crank shaft failed leading to total engine failure. It's currently sitting at my mechanic's shop until I can get this sorted out, it can be inspected upon request. My engine failed while driving 75 mph on an interstate and could have lead to serious injury/death of myself, my passengers, and other drivers around me. The problem has been confirmed by my mechanic, an independent service center. ... Read more

Incident date: Dec 12, 2024

Horn just stopped working! Fuses are intact. I see this is a consistent complaint for this model. Cannot pass safety inspection and I’ve only had the car for a year

Incident date: Aug 17, 2024

Oil consumption engine issues

Incident date: Dec 9, 2024

The contact owns a 2025 Hyundai Kona. The contact stated while driving 38 MPH, the exterior lights, taillights, daytime running lights, and interior lights became inoperable for two and a half seconds. The seat belt light flashed. Additionally, the seat heater and steering buttons were switched off and then reset. The vehicle was taken to the local dealer, who was unable to duplicate the failure. ... Read more

Incident date: Dec 9, 2024

The contact owns a 2025 Hyundai Kona. The contact stated while driving 38 MPH, the exterior lights, taillights, daytime running lights, and interior lights became inoperable for two and a half seconds. The seat belt light flashed. Additionally, the seat heater and steering buttons were switched off and then reset. The vehicle was taken to the local dealer, who was unable to duplicate the failure. ... Read more

Incident date: Dec 9, 2024

The contact owns a 2025 Hyundai Kona. The contact stated while driving 38 MPH, the exterior lights, taillights, daytime running lights, and interior lights became inoperable for two and a half seconds. The seat belt light flashed. Additionally, the seat heater and steering buttons were switched off and then reset. The vehicle was taken to the local dealer, who was unable to duplicate the failure. ... Read more

Incident date: Dec 16, 2024

I am writing to report a serious issue with my 2017 Hyundai Tucson SEL 2.0 that poses potential safety risks. The vehicle is consuming more than 4 quarts of oil every 1,000 miles, which is far beyond normal and acceptable levels. The car has approximately 166,000 miles on it and has been regularly maintained, including timely oil changes. Despite proper maintenance, this excessive oil consumption... Read more

Incident date: Jul 1, 2024

All 4 tires had the belts Seperate within a year. Less than 15k miles on each. The car started riding rough and pulling hard. Size: 235 /65 R16 103T SL BSW

Incident date: Sep 16, 2024

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at approximately 40 MPH, there was an abnormal sound coming from the engine. The contact stated that the failure occurred increasingly while driving at higher speeds on the freeway. The contact could not confirm whether there was any warning lights illuminated. The vehicle was taken to an independent mechanic, where it was de... Read more

Incident date: Dec 7, 2024

I bought the new car on 11/21/22. There have been two incidents with the same cause. Incident #1: On 1/25/23, while I was on a six lane highway with high speed traffic and rush hour level traffic, the car began to fail, with 'bucking', failure to respond to the gas pedal, loss of power, and difficulty steering. At that time, the check engine light also went on (it had not been on previous to the e... Read more

Incident date: Feb 16, 2024

The contact owns a 2022 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle lost motive power. The check engine, emissions, and other unknown warning lights were illuminated. The contact coasted to the side of the road and had the vehicle towed to the dealer. The contact stated that the failure had occurred 3 times within 10 months. The dealer diagnosed the vehicle with... Read more

Incident date: Dec 7, 2024

I just purchased a used 2015 Genesis 3.8 Sedan and the BSD warning system intermittently comes on after driving at highway speed for less than an hour. It is unable to be reset and requires you to turn off the vehicle for the speed and proper indicators on the dash to be functional. This is a clearly a known manufacturer defect with all the threads being posted about the problem. The dealer is ... Read more

Incident date: Dec 15, 2024

The engine started knocking while I was driving around a lot of cars and while I was going to AutoZone to see why the check engine light was flashing on my car wouldn't accelerate and randomly started stopping and I was fearing for my life when I was going on the highway to go back home. For almost a year now I noticed the oil in my car started burning more and more like I would only drive 1k mile... Read more

Incident date: Dec 9, 2024

Catastrophic engine failure without warning. Rod bearings blew car unable to produce power.

Incident date: Dec 9, 2024

Catastrophic engine failure without warning. Rod bearings blew car unable to produce power.

Incident date: Oct 11, 2024

When I first start my car for the day, I get an error message, which says transmission error get transmission checked immediately. I’m unable to put my car into gear and when I try to go forward the transmission acts as if insufficient transmission fluid and does not accelerate properly and go into gear. I went to a Hyundai dealer in October 2024!to get the car serviced. The Hyundai dealer flush... Read more

Incident date: Dec 6, 2024

While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incid... Read more

Incident date: Dec 6, 2024

While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incid... Read more

Incident date: Dec 6, 2024

While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incid... Read more

Incident date: Nov 23, 2024

On Saturday, November 23rd, while driving down the highway the check engine light came on and the car would not accelerate past 40 mph. When accelerating from a stop, the car's acceleration is greatly diminished. The car was checked out be a local Hyundai dealership. After running a diagnostic, the mechanic reported the following: the car has a knock sensor code, valve stem seals are leaking ... Read more

Incident date: Dec 15, 2024

Heated seat burned through causing smell and potential burn of driver.

Incident date: Dec 15, 2024

During the winter the vehicle does not produce heat. There is a knocking sound from under the dash and only cold air comes out of all the vents. When it was 20 degrees out I measure 35 degree air out the vents over the couse of an hour drive. The car has been to the dealer multiple times for this issues. They have acknowledged the problem and have tried replaing different parts but the problem st... Read more

Incident date: Dec 15, 2024

During the winter the vehicle does not produce heat. There is a knocking sound from under the dash and only cold air comes out of all the vents. When it was 20 degrees out I measure 35 degree air out the vents over the couse of an hour drive. The car has been to the dealer multiple times for this issues. They have acknowledged the problem and have tried replaing different parts but the problem st... Read more

Incident date: Dec 15, 2024

Received orange warning “Power limited”. A minute or so later received RED warning “Stop vehicle and check power supply”. Less than a minute later the car stopped and turned off completely, even the HAZARD lights would not flash. Tow truck was unable to tow because the car could not be taken out of park, wheels locked. Also, as soon as the warnings started the power steering failed and ... Read more

Incident date: Sep 1, 2024

I purchased my 2023 Santa Fe brand new off the show room floor in Jan 2024. After about 6k miles when braking on the highway the entire vehicle would shudder and shake including the steering wheel. I took it into the dealership where I was informed this is a KNOWN ISSUE with this year/make/model with the rotors. They claimed they would turn the rotors but if the issue persists they would replace t... Read more

Incident date: Sep 1, 2024

I purchased my 2023 Santa Fe brand new off the show room floor in Jan 2024. After about 6k miles when braking on the highway the entire vehicle would shudder and shake including the steering wheel. I took it into the dealership where I was informed this is a KNOWN ISSUE with this year/make/model with the rotors. They claimed they would turn the rotors but if the issue persists they would replace t... Read more

Incident date: Jun 12, 2024

rear camera malfunction just like other models

Incident date: Mar 3, 2024

It seems to be an issue with the camshaft and/or timing. It has a permanent diagnostic trouble code for p0017 and p0014 (two issues that they have claimed to have fixed twice now by replacing my engine). Due to this issue, I was stranded on the side of a busy road for multiple hours at night way back in March. This issue has been repeatedly “fixed” but the code readers keep showing it and the ... Read more

Incident date: Dec 14, 2024

My speedometer doesn’t match my actual speed u had my passenger measure the speed by timing the trip from one mile marker to the next and it doesn’t match the stated speed

Incident date: Dec 2, 2024

I have had to have a problem with my power teain worked on at two different Hundia dealership I am having an issue where the horn just stops blowing and that isvery dangerous. After switching off and restarting the horn will work again.

Incident date: Dec 2, 2024

I have had to have a problem with my power teain worked on at two different Hundia dealership I am having an issue where the horn just stops blowing and that isvery dangerous. After switching off and restarting the horn will work again.

Incident date: Dec 4, 2024

On December4th 2024 my car rolled forward into a barrier post. I stopped to get air in my tires and the Parking Allert went off as I got near the barrier post. I then parked my car. I left my car running and driver door partially opened. I dropped the valve cap between the spokes of the last tire being filled. So, I got into the car and backed up about three feet to get the cap. Parked the c... Read more

Crash

Incident date: Dec 4, 2024

On December4th 2024 my car rolled forward into a barrier post. I stopped to get air in my tires and the Parking Allert went off as I got near the barrier post. I then parked my car. I left my car running and driver door partially opened. I dropped the valve cap between the spokes of the last tire being filled. So, I got into the car and backed up about three feet to get the cap. Parked the c... Read more

Crash

Incident date: Dec 14, 2024

Driving along the highway at highway speed, the sunroof exploded over our head. The glass blew outward from the center of the sunroof. There was nothing the hit the glass.

Incident date: Nov 30, 2024

After my car gets going and warms up, the engine has a problem. When it is time for the engine to shift to a higher gear, it makes a revving sound like the clutch has been pushed in and the gas pedal is being pushed. This mostly happens around 25 and 45mph. When you hit the as to make it stop it jerks and sometimes skids. If you take you foot off the gas it stops, but also slows down. When you hit... Read more