Consumer Safety Complaints

Incident date: Oct 23, 2024

The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined... Read more

Incident date: Oct 23, 2024

The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined... Read more

Incident date: Oct 23, 2024

The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined... Read more

Incident date: Jan 18, 2024

I was stopped at a stoplight about to get on the highway to go to work when my headlights turned off, music turned off, infotainment & cluster screen turned off, & all the backlit buttons went dark. Approximately 2-3 seconds later, everything turned back on as if nothing happened. The engine did not stop running. It was like all electrical to the car got turned off for a couple seconds. I was so g... Read more

Incident date: Jul 22, 2023

When my car suddenly stopped on the highway, I encountered an issue with the “body control module.” The car wouldn’t start, and the key fob was ineffective. Additionally, the airbags stopped working. I don’t recall all the details, but I was unsure of where to report the dangerous vehicle. I’ve noticed several other Hyundai owners complaining about this issue, where their cars suddenly s... Read more

Incident date: Jul 22, 2023

When my car suddenly stopped on the highway, I encountered an issue with the “body control module.” The car wouldn’t start, and the key fob was ineffective. Additionally, the airbags stopped working. I don’t recall all the details, but I was unsure of where to report the dangerous vehicle. I’ve noticed several other Hyundai owners complaining about this issue, where their cars suddenly s... Read more

Incident date: Jul 22, 2023

When my car suddenly stopped on the highway, I encountered an issue with the “body control module.” The car wouldn’t start, and the key fob was ineffective. Additionally, the airbags stopped working. I don’t recall all the details, but I was unsure of where to report the dangerous vehicle. I’ve noticed several other Hyundai owners complaining about this issue, where their cars suddenly s... Read more

Incident date: Feb 16, 2024

Three fuel injectors out of four have failed in a year’s time frame. Car shakes, stalls, hesitates, and is dangerous to drive. Waiting for fourth injector to fail.

Incident date: Feb 16, 2024

Three fuel injectors out of four have failed in a year’s time frame. Car shakes, stalls, hesitates, and is dangerous to drive. Waiting for fourth injector to fail.

Incident date: Dec 29, 2024

In October of 2023, I was driving my 2012 Hyundai Sonata Hybrid to the laundry mat about a quarter of a mile from my home. I stopped at a stop light and all of a sudden, a warning sound burst from my dasher board. The message stated, "Hybrid Warning-DO NOT DRIVE: CHECK BRAKES". The brakes completely stopped working, the pedal was to the floor and the accelerator was stalling. After managing to get... Read more

Incident date: Dec 29, 2024

In October of 2023, I was driving my 2012 Hyundai Sonata Hybrid to the laundry mat about a quarter of a mile from my home. I stopped at a stop light and all of a sudden, a warning sound burst from my dasher board. The message stated, "Hybrid Warning-DO NOT DRIVE: CHECK BRAKES". The brakes completely stopped working, the pedal was to the floor and the accelerator was stalling. After managing to get... Read more

Incident date: Nov 14, 2023

Update to complaint #11631235 At time of original complaint submission, I was unable to figure out how to share the video documentation of the vehicle speedomoter defect. Having since figured it out, I want to share this evidence with the NHTSA

Incident date: Nov 14, 2023

Update to complaint #11631235 At time of original complaint submission, I was unable to figure out how to share the video documentation of the vehicle speedomoter defect. Having since figured it out, I want to share this evidence with the NHTSA

Incident date: Nov 14, 2023

Update to complaint #11631235 At time of original complaint submission, I was unable to figure out how to share the video documentation of the vehicle speedomoter defect. Having since figured it out, I want to share this evidence with the NHTSA

Incident date: Dec 20, 2024

Occasionally the driver's side middle row passenger seat belt will come unbuckled while driving. This happens without pushing the eject button. Reinserting the buckle will clear the seat belt alarm and refasten the belt but occasionally it will pop out again.

Incident date: Dec 27, 2024

I was sitting in my parked vehicle, which I had just turned on. It was cold so I turned on the seat warmer. About a minute later, I hear a pop and saw a “check electric vehicle system” warning on my dash, followed by an audible alarm and a new “stop vehicle and check power supply” warning on the dash. I decided to have the vehicle towed to my local Hyundai dealer.

Incident date: Dec 1, 2024

Driver seat belt will not latch properly. I have not spilled anything into it an have checked it for debris. If you jiggle and push slightly on the unlatch button while trying to insert the buckle it will sometimes latch

Incident date: Dec 2, 2024

Twice within the first 26k miles i had 2 individual fuel injectors go bad. Both times my check engine light came on in the middle of driving, and then my car would no longer increase in speed and left me stranded on the road. Luckily, i was able to pull over to the side of the road. The random malfunction of the vehicle could’ve caused an accident or put my life, as well as the drivers on the ro... Read more

Incident date: Dec 2, 2024

Twice within the first 26k miles i had 2 individual fuel injectors go bad. Both times my check engine light came on in the middle of driving, and then my car would no longer increase in speed and left me stranded on the road. Luckily, i was able to pull over to the side of the road. The random malfunction of the vehicle could’ve caused an accident or put my life, as well as the drivers on the ro... Read more

Incident date: Dec 28, 2024

Second row seat belt buckles come unbuckle while driving. Even with buckle securely fastened and checked upon passenger being seated, later on the seatbelt becomes unbuckled randomly during driving. Extreme safety issue not only since the passenger is unbuckled, but because driver now becomes distracted trying to resolve a safety issue while driving.

Incident date: Sep 1, 2024

Having to add 1-2 quarts of oil per month and engine knock noise has started and been louder when oil is low.

Incident date: Dec 27, 2020

Wind deflector came loose on highway after recall was performed. The wind deflector was originally reattached in 1996 shortly after purchase. The recall doesn't take into account that the manufacturing issue may of been previously repaired. I believe when the "recall" was performed(2020) the lack of removing the previous adhesive created a weak bond enabling the wind deflector to become detached. ... Read more

Incident date: Dec 27, 2024

While driving on a 45 mph speed limit road, there was a "pop" noise and then alarms on the dash display that power was limited and stop the car. The car's speed was severely limited to about 10 mph for a few seconds while I pulled the car over, and then the car died. Everything was electrically dead. I couldn't even turn on the hazard lights or lock or unlock the car. I took a video of the das... Read more

Incident date: Dec 26, 2024

While driving at highway speeds the vehicle will suddenly decelerate forcing vehicles behind said vehicle to make defensive maneuvers to avoid hitting our vehicle. We have taken the vehicle to the dealership twice for this condition. This time we were told it was the EGR valve, but it was on backorder. We are now forced to drive this vehicle until it is repaired.

Incident date: Dec 26, 2024

While driving at highway speeds the vehicle will suddenly decelerate forcing vehicles behind said vehicle to make defensive maneuvers to avoid hitting our vehicle. We have taken the vehicle to the dealership twice for this condition. This time we were told it was the EGR valve, but it was on backorder. We are now forced to drive this vehicle until it is repaired.

Incident date: Jun 19, 2024

Went to lower the AC fan speed earlier then went to turn it back on and the whole blower stopped working.

Incident date: Jan 16, 2024

Vehicle threw a check engine light, warning lights, and overheated when accelerating getting onto the highway and accelerating to highway speeds.

Incident date: Dec 7, 2024

Car leaked oil multiple times. First time they said it was a faulty drain plug then after a few months it kept leaking. Took it back to the dealership and they said the gasket around the oil pan was faulty causing the leak and needed replaced.

Incident date: Dec 16, 2024

I was driving the car 70 miles per hour in a highway. Car suddenly stopped and only go 5 mph. I was lucky no car behind me. If not I could be death today. I brought it to service and ICCU unit failed which is happened almost all Hyundai IONIQ 5. They replaced it with same ICCU and it will happen again. I think they want me to make an accident next time. This car is not safe to drive with this c... Read more

Incident date: Dec 27, 2024

I am constantly having to add oil to my car. It burns oil. It is not leaking oil. I have 81000 miles on my car. I get my oil changed regularly.

Incident date: Oct 9, 2024

Horn Failed. Would not sound, making it impossible to warn people if car might hit them or their vehicles or about any other issue they would need timely reporting about. Car was brought into dealer and 2 horns assemblies were replaced as non-functional

Incident date: Dec 17, 2024

Automobile approached and stopped at stop sign. When accelerator pressed to continue, car remained in place, shuddering (as if transmission were slipping),and making significant noise. Car would not shift out of gear, nor move. Operator shut off car and then restarted car. Car started normally and was in park without shuddering. Expectations at busy intersection was that it was my turn to mov... Read more

Incident date: Dec 17, 2024

Automobile approached and stopped at stop sign. When accelerator pressed to continue, car remained in place, shuddering (as if transmission were slipping),and making significant noise. Car would not shift out of gear, nor move. Operator shut off car and then restarted car. Car started normally and was in park without shuddering. Expectations at busy intersection was that it was my turn to mov... Read more

Incident date: Dec 17, 2024

Automobile approached and stopped at stop sign. When accelerator pressed to continue, car remained in place, shuddering (as if transmission were slipping),and making significant noise. Car would not shift out of gear, nor move. Operator shut off car and then restarted car. Car started normally and was in park without shuddering. Expectations at busy intersection was that it was my turn to mov... Read more

Incident date: Aug 20, 2024

While travelling at highway speed, attempted to accelerate to pass slow traffic. Rather than accelerating, the car hunted for a gear, and wouldn't shift properly. The car downshifted but engine would not go beyond 4000 RPM and speed remained the same. This has happened multiple times. By unexpectedly not accelerating, this created a risky situation by not allowing car to pass slower traffic as... Read more

Incident date: Aug 20, 2024

While travelling at highway speed, attempted to accelerate to pass slow traffic. Rather than accelerating, the car hunted for a gear, and wouldn't shift properly. The car downshifted but engine would not go beyond 4000 RPM and speed remained the same. This has happened multiple times. By unexpectedly not accelerating, this created a risky situation by not allowing car to pass slower traffic as... Read more

Incident date: Aug 20, 2024

While travelling at highway speed, attempted to accelerate to pass slow traffic. Rather than accelerating, the car hunted for a gear, and wouldn't shift properly. The car downshifted but engine would not go beyond 4000 RPM and speed remained the same. This has happened multiple times. By unexpectedly not accelerating, this created a risky situation by not allowing car to pass slower traffic as... Read more

Incident date: Dec 23, 2024

Unknowingly my cars ICCU failed. I went to charge my car on December 23. The EVSE then immediately tripped the breaker. The EVSE gave an error code of a stuck relay fault and made the EVSE unusable. This happened to 2 different Juicebox chargers and both are not permanently disabled and need to be replaced.

Incident date: Dec 23, 2024

Unknowingly my cars ICCU failed. I went to charge my car on December 23. The EVSE then immediately tripped the breaker. The EVSE gave an error code of a stuck relay fault and made the EVSE unusable. This happened to 2 different Juicebox chargers and both are not permanently disabled and need to be replaced.

Incident date: Sep 27, 2024

My wife and I bought a new 2013 Hyundai Sonata GLS in August of 2013, which is now over eleven years ago. In late September 2024, with still fewer than 100,000 miles on the car, I noticed a snapping sensation/clunk sound in its steering column when changing the direction of steering (from left to right/right to left.) I researched this symptom and, with the confirmation of a Hyundai Dealer's Ser... Read more

Incident date: Dec 27, 2024

The part in question is the oil pan. An oil leak was identified at the place where I get my oil changed. The service center at the dealership informed me that there was a crack in the oil pan due to overtightening of the drain plug. I am not sure how they made that connection. The risk of this oil leak could lead to engine failure if oil levels drop below a certain level. There were no warnin... Read more

Incident date: Dec 4, 2024

The contact owns a 2019 Hyundai Tucson. The contact stated that while driving on the highway at 70 MPH when the vehicle acceleration speed was reduced to 40 MPH independently. The check engine warning light had illuminated. The vehicle was taken to a local dealer where it was diagnosed that the gasket fuel pump, camshaft, timing chain, timing chain sensor, and intake cam were faulty and would need... Read more

Incident date: Aug 1, 2024

Excessively cracked dashboard. The entire dash in my 2009 Hyundai Sonata is cracked and a replacement has been denied by Hyundai USA. A cracked dashboard could cause reduced structural integrity. The dashboard is a structural component designed to help absorb and distribute some of the forces in a collision. Cracks can compromise this ability to perform this function potentially increasing the fo... Read more

Incident date: Dec 7, 2024

Felt a large shudder/vibration go through the whole car while on the highway and lost some power. The check engine light came on immediately after so we took it to a mechanic. Diagnostics came back as Hall sensor and cam shaft timing errors. It was found that the timing chain had slipped a tooth. Additionally, one of the pistons was found to have significantly lower PSI than the rest (105 vs 140) ... Read more

Incident date: Dec 27, 2024

I have a safety recall is with a Rear view camera that hasn’t had a solution.

Incident date: Dec 18, 2024

There was a recall on some Hyundai engines from 2011-2012. I have been told by Hyundai that my vehicle was not included in the recall as it is a 2013. It is the same engine and has malfunctioned in one of the cylinders rendering the car inoperable because of that engine malfunction. The car has had routine maintenance and is at 100k miles.

Incident date: Dec 24, 2024

Premature radiator failure that could lead to engine failure while driving. Common problem with Radiator at low milage. Cracks and looses coolant at lower drivers side.

Incident date: Mar 22, 2024

The contact owns a 2012 Hyundai Azera. The contact stated while driving at approximately 35 MPH the vehicle was losing forward momentum. The contact stated that the vehicle stalled. The contact was able to coast to the side of the road. The low oil warning was illuminated. The contact had to leave the vehicle at the side of the road. The vehicle was not taken to a dealer or an independent mechanic... Read more

Incident date: Dec 22, 2024

Hyundai has installed faulty 12v batteries in the Ioniq 5 series cars. The OEM battery fails, resulting in an emergency stop or failure to start. Hyundai refuses to acknowledge the faulty batteries, yet the resolution found by numerous consumes to resolve the issue has been to purchase and install the correct 12v battery. Despite going to the dealership to seek a remedy, they refused to replace th... Read more

Incident date: Dec 27, 2024

12V battery dead. It is only 5 months and the start battery is dead. I needed jump start and the problem reoccurring. I hear this is a common problem for all HI 5 models. So why it is not part of recall? Dealership is asking money for replacement. Repeated reoccurring dead battery issue.