Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 76,133 complaints for HYUNDAI
HYUNDAI
SANTA CRUZ
(2022) — UNKNOWN OR OTHER
May 12, 2025
Incident date: Sep 12, 2022
There was a formal recall on waterpumps for Fisker. I have had the waterpump replaced, but Fisker owners were due a $75 refund on the cost of the pump (Not the labor). I have not received said refund. The old pump is no longer available, but I can produce a receipt to show that the work was done by a recognized Fisker servicer. Had I not gone forward, the risk was that the electric motor would s... Read more
Incident date: May 12, 2025
The contact owns a 2019 Audi SQ5. The contact stated while driving 65 MPH, the front passenger’s side wheel flare detached. The driver’s side wheel flare was loosened. There were no warning lights illuminated. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 67... Read more
HYUNDAI
KONA ELECTRIC
(2022) — ENGINE
May 12, 2025
Incident date: May 10, 2025
I have a 2018 sonata. It has thrown a p1326 code. There is a TSB for that code where the dealership will Check to see if the engine will Be replaced. My car passed that test meaning no engine replacement. My car has 107,000 miles on it and has had regular maintenance. In between oil changes I’m having to add oil. I’m spent hundreds on engine oil since taking owenship of the car. There is obvio... Read more
HYUNDAI
SANTA FE SPORT
(2013) — ELECTRICAL SYSTEM
May 12, 2025
Incident date: Feb 12, 2024
The radio goes black giving no indication to why and no way to adjust the heated steering wheel or the climate controls.
Incident date: May 2, 2025
Hello. The moonroof appears to malfunction as it doesnt improperly close and doesnt know have proper sensor to shut or stop sliding. I got soaked during carwash but thankfully not soaking the interior electronics. Please consider for possible recall.
Incident date: Jul 15, 2022
About a year ago, I was driving my car on the highway and it jerked and started smoking. At that same time, my forward collision warning came on. After doing a quick google search, I found I was not the only one with this issue. Honda Dealership told me I needed a new VSA modulator that cost thousands of dollars. I finally was able to get it fixed, and now (today 5/11/25) less than a few months af... Read more
Incident date: Jul 15, 2022
About a year ago, I was driving my car on the highway and it jerked and started smoking. At that same time, my forward collision warning came on. After doing a quick google search, I found I was not the only one with this issue. Honda Dealership told me I needed a new VSA modulator that cost thousands of dollars. I finally was able to get it fixed, and now (today 5/11/25) less than a few months af... Read more
HYUNDAI
TUCSON HYBRID
(2025) — ENGINE
May 10, 2025
Incident date: May 8, 2024
LOW BRAKING POWER MESSAGE IS ON AND BRAKE TO FLOOR AND VEHICLE DOES NOT BRAKE PROPERLY CAUSE: DIAGNOSED CONCERN, FOUND VACCUM PUMP NOT PRODUCING VACCUM CAUSING CONCERN, INSPECTED AND FOUND VACCUM PUMP BROKEN AND CAMSHAFT BROKEN, PIECES BROKEN OFF INSIDE ENGINE. STATES LOW BRAKING POWER MESSAGE IS ON AND BRAKE PEDAL DROPS TO FLOOR AND VEHICLE DOES NOT BRAKE PROPERLY
Incident date: Nov 5, 2024
Problem with the power steering. When turning, the wheel sticks.
Incident date: Nov 5, 2024
I have an issue for the power transfer unit… it’s the exact same issues with other 2019 jeep cherokees but my vin doesn’t apply…
Incident date: May 9, 2025
For the 4th time I am driving my truck, unexpectedly out of nowhere the transmission shifts, tires lock up, I am perked into the steering wheel and can't accelerate over 15 mph. Cars forced to dodge around me, horns blowing and I have no choice other than creeping on side of road until I decides to move. Please do something about thus hazard before something more serious happens
Incident date: Jan 1, 2025
The oil sensor doesn't illuminate the light on the dash when the oil level becomes low. The only warning is when it becomes really low and then the check engine light will appear. It's a safety concern due to the engine possible failure and or damage may occur at that point if continuing driving happens. This causing the engine to stall and loss of control of the vehicle. Which could lead to a veh... Read more
Incident date: May 1, 2023
The engine in my 2015 Kia Forte (VIN: [XXX] ) experienced failure tied to recall code P1326, which is associated with bearing wear and potential engine seizure. The vehicle entered limp mode around [XXX] at 152,170 miles, despite early signs of failure starting at 131,000 miles. These included loss of power, rough idle, and a check engine light (CEL) which triggered the P1326 code confirmed by bot... Read more
Incident date: Apr 24, 2025
After completing a 200-mile highway drive with my family in the vehicle, I performed a routine visual inspection of the undercarriage. During this inspection, I immediately noticed that one of the front coil springs appeared to be off-center in relation to the shock assembly. Upon closer examination, I discovered that both front coil springs had shifted significantly out of position. Even more ala... Read more
Incident date: May 10, 2025
Made it 451 miles in our brand new Grand Design Solitude 380FL and noticed it looked crooked and smoke started coming from the drivers side while going 70 mph down I24 in TN. Pulled over and had a torn tire on both sides, axle was coming off due to missing a U bolt and the leaf spring had come apart. Fortunately we were paying attention and caught this as the 16,000 lb trailer would have flipped t... Read more
Incident date: Jan 31, 2025
My transmission went off with no warnings and my vehicle has been serviced at the Toyota dealer since I bought it and they never mentioned to me there was an issue with my transmission which is very odd. So I was wondering is this is normal or if there others owners with the same problem. Now I don’t have a vehicle because the transmission is in back order and I can’t even get a rental car bec... Read more
Incident date: Jan 31, 2025
Rear Camera intermeitently works or completely fails. Was backing out of a parking space and could not see and a car speed by the back up warning did beep and saved the day - if my camera had been working I would have seen the on coming car a little bit sooner. it's been months since the recall was issued when will a remedy be available? this should not take this long for Ford to remedy?
Incident date: Oct 2, 2018
DISPLAY PANEL FREEZES AND IT ALSO DISPLAYS AS BLANK AND I DON'T HAVE ACCESS TO THE RADIO OR THERMASTAT CONTROLS REVERSE BRAKING SYSTEM FAIL FOR PARKING
Incident date: Apr 24, 2025
It is commonly known the Chevy 5.3 and 6.2 engines have lifter problems. Not sure why there has not been some sort of recall done already.
Incident date: Apr 24, 2025
2019 toyota highlander bought 3/15/25 with approximately 82,000 miles. Started making whining noise 4/7/25. On 4/9/25 took vehicle to dealer 4/11/25 notified need new transmission and transaxle seal need on new transmission. 2 weeks later on 4/25/25 picked up vehicle drove home 3 days later noticed gear oil leaking and sprayed all over under chassis. Vehicle brought back to dealer on 4/29/25. On ... Read more
Incident date: Apr 24, 2025
Excessive oil consumption, shudder in motor while driving . Check engine light cam on. Visibility in headlights very low and high beams only working sometimes.
Incident date: May 1, 2025
I tested this car seat as a part of the Stellar Product testing panel. I installed the car seat according to the requirements and got all green indicators. However when I put the car seat in the base, the baby was almost completely upright and after a short period in the car, I found her head slumped forward on her chest. This happened a second time on the short drive home and I uninstalled the ca... Read more
Incident date: May 1, 2025
I tested this car seat as a part of the Stellar Product testing panel. I installed the car seat according to the requirements and got all green indicators. However when I put the car seat in the base, the baby was almost completely upright and after a short period in the car, I found her head slumped forward on her chest. This happened a second time on the short drive home and I uninstalled the ca... Read more
Incident date: May 1, 2025
1. I purchased this vehicle in 2016 and I have had my rear brake lights repaired several times because the rear tail lights continue to go out, This happens regularly. There is no warning lights on the dash to indicate an issue. The only way i learned that my brake lights don't work properly is another motorist driving behind me and almost rear ending me. I have had the rear brake lights repaire... Read more
Incident date: Apr 23, 2025
Hesitation when pulling out from a stop. Enough of an unplanned delay that it’s dangerous from cross-traffic at an intersection. Complained to dealer and they “updated” the computer and it still happens.
Incident date: Feb 28, 2025
Experienced a problem with electrical theft deterrent system and it shut the vehicle off while driving. I tried to start the vehicle and nothing happened except it said theft deterrent system. I took the key out tried starting again and it turned over immediately. The dash said theft deterrent and I clicked dismiss but the dash icon (a car with a lock light) remained on. I then drove 11 miles home... Read more
Incident date: Feb 28, 2025
Driving the truck at 45 mph, the engine stalled and the dash had all the lights on showing codes. Had it towed home and called the dealership the next business day. I was told it was the drive belt pulley that had gone bad causing loss of engine power. I had that replaced and the dealership then told me that the lifters were bad. I had to get that replaced because I needed my truck. The dealershi... Read more
Incident date: Dec 24, 2024
My wife and I purchased a 2024 Hyundai Tucson in June. Since February 28, 2025 the SRS indicator lights have come on twice. Hyundai replaced the airbag twice. In March, the emergency brake system red lights illuminated, and the car came to an abrupt stop. Luckily, there were no Cars behind me. Seconds later, the car resumed, and the lights disappeared. Hyundai dealership took the car in ... Read more
Incident date: Jan 17, 2024
The ford escape is experiencing the exact power steering assist fault, same year model in Safety Recall 14S05, but it’s not showing up for the recall.
Incident date: May 8, 2025
The contact owns a 2022 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The m... Read more
Incident date: May 8, 2025
At 45mph the engine cut off. I had to coast to a stop on the side of the road and place the truck into park and then restart the engine. I have already taken the vehicle into the dealership to have recall 37A remediation performed last year.
HYUNDAI
SONATA HYBRID
(2017) — POWER TRAIN
May 9, 2025
Incident date: May 7, 2025
MY 2023 Odyssey has 40K miles and the cam shaft bearing is deteriorating and my engine oil is full of shavings. The dealership is acting as if because I did not get my oil changed there, that it somehow isnt their fault and not covered under the warranty. This is an existing recall of these engines and nhtsa is investigating other years etc. Here is a video from the tech [XXX] INFORMATION RED... Read more
Incident date: Apr 23, 2025
Check engine light went on and code P1450 for evaporative emissions purge valve. After refueling vehicle, it does not start without reving the engine at a high rate and still sometimes does not start. This is a common warranty item on many Fords during the time but not for this specific VIN
Incident date: May 9, 2025
I was driving and the car started making a weird noise. It then started to slow, the temperature went to red and the car started beeping. It kept going slow and then just stopped in the middle of the road. I could not move and was almost hit by multiple cars.
Incident date: May 9, 2025
I was driving and the car started making a weird noise. It then started to slow, the temperature went to red and the car started beeping. It kept going slow and then just stopped in the middle of the road. I could not move and was almost hit by multiple cars.
Incident date: May 9, 2025
I was driving on a road that was very rough with many bumps and the car (well in front of me) began to slow down to avoid a big pot hole, I applied my brakes to slow down before I got close to that car. Because the road was rough, as many others have filed the same complaint now, my Palisade engaged the ABS and the car coasted much farther than it shoudl have with the amount of brake pressure I wa... Read more
Incident date: May 3, 2025
Constant emergency braking when I’m not near another vehicle.
Incident date: May 3, 2025
All lights on dash Illuminated. They have come on several times. While driving. You don’t know if brakes, engine, acceleration will work. Limp mode activates or not. Fuel injector seems to be a problem with misfiring or some other issue
Incident date: May 3, 2025
Was driving on highway and started receiving error messages for "check electrical system". Car speed dropped to max of 45mph while actively on a highway. Was able to pull off an exit but car needed a 55 mile tow to the closest dealer. Dealer has identified that the ICCU needs to be replaced but has no timeline as the item is on back order. Car is model year 2023, purchased in February of 2023 a... Read more
Incident date: May 8, 2025
I bought a this car and the car started giving me issues, Engine wasn’t working properly, brakes were not working well, they gave me problem even I thought maybe the need to be changed, the suspension was off in a way that I feel uncomfortable driving the car and besides that, has electrical problems sometimes the radio and the panel went off out of nowhere and the car just have 40,000 miles.
Incident date: May 8, 2025
Grease seals are blown. Grease everywhere on brakes. This is a known issue and no manufacturer are doing a recall. They are asking everyone to pull the drms and see if yours are affected. Going to cause an accident before too long.
Incident date: May 8, 2025
Ecoboost 1.8l engine failure due to coolant leaking into the cylinders. Looks to be a very common issue that Ford is very aware.
Incident date: Apr 17, 2025
Over the past several months, I’ve experienced intermittent issues with the electronic parking brake on my 2017 Jeep Cherokee. On several occasions, the parking brake activated unexpectedly while I was driving, creating safety concerns and inconsistent vehicle behavior. As of two days ago, the issue became significantly worse. The electronic parking brake activated again while the vehicle was s... Read more
Incident date: Apr 17, 2025
Over the past several months, I’ve experienced intermittent issues with the electronic parking brake on my 2017 Jeep Cherokee. On several occasions, the parking brake activated unexpectedly while I was driving, creating safety concerns and inconsistent vehicle behavior. As of two days ago, the issue became significantly worse. The electronic parking brake activated again while the vehicle was s... Read more
Incident date: May 8, 2025
as mentioned by many customers the dash on the vehicles crack and GM refuses to pay for repairs. Now there is a Airbag recall that needs to be completed and I am told by dealer that the dash will crack more and get worse during the repair and they are not responsible for the damage. This is unacceptable and unsafe as it is costing me and consumers more money for a defective product.
Incident date: May 2, 2025
The contact owns a 2011 Subaru Outback. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who diagnosed that the transmission output shift was bent and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the fail... Read more
Incident date: May 15, 2024
While parked on May 8, 2025, the sunroof glass on my 2023 Toyota Tundra spontaneously shattered. Minutes earlier, I had moved the vehicle from my driveway to the street. I have home security video that shows the sunroof panel visibly flexing when I closed the driver’s door—suggesting internal stress. Later, when I opened the door again and got inside, the glass suddenly exploded, creating a lo... Read more
Incident date: May 15, 2024
A lady driving a Honda Fit pulled out in front of my wife while she was driving her Infinity QX80. My wife was driving about 40-45 MPH at the time of the crash. The driver at fault in the Honda Fit I noticed all air bags deployed. My wife's QX80 had none of the air bags deployed. The officers at the scene were shocked to see the amount of damage to my wife's QX80 while not triggering the air b... Read more
Crash
Incident date: May 15, 2024
UNKNOWN. Rough idling. Throwing itself into park & turning the engine off but dash stays on like engine is running. Engine, oil, battery, theft light does come on when this happens but go away after starting car. Has been to mechanic multiple times but showing no codes & unable to figure out the cause of it. The car can not just idle either. Has been going on for over 6 months.
Incident date: May 2, 2025
The vehicle has a panoramic roof with each of the three windows having a roller sunshade. Two of three roller sun shades have failed or are not working causing excessive glare and heat in the vehicle.