Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 78,021 complaints for HYUNDAI
HYUNDAI
KONA ELECTRIC
(2019) - ENGINE
Sep 18, 2025
Incident date: Sep 10, 2025
The contact owns a 2020 Acura MDX. The contact stated that occasionally, while driving at various speeds, the vehicle stalled. There was no warning light illuminated. Additionally, while the vehicle was stopped at a traffic light, the Auto Idle START/STOP failed to operate as designed, and the vehicle failed to restart. The vehicle was taken to a local dealer; however, the cause of the failure was... Read more
Incident date: Sep 13, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? LOCKS NOT WORKING How was your safety or the safety of others put at risk? ONLY DRIVER LOCK IS UNLOCKING/OPENING Has the problem been reproduced or confirmed by a dealer or independent service center? YES Has the vehicle or component been inspected by the manufacturer, police, insurance representativ... Read more
Incident date: Mar 27, 2025
When putting my car in Reverse the back-up camera does not work properly. It either shows up and jumps screens to where you can't see anything behind you or make out what you're looking at. or the screen just goes black. It has not been looked at by anyone. There are no Warning lamps, signals or any other warning. The camera has been going in and out not working for over 6 months. I am worried tha... Read more
Incident date: Mar 27, 2025
When putting my car in Reverse the back-up camera does not work properly. It either shows up and jumps screens to where you can't see anything behind you or make out what you're looking at. or the screen just goes black. It has not been looked at by anyone. There are no Warning lamps, signals or any other warning. The camera has been going in and out not working for over 6 months. I am worried tha... Read more
Incident date: Feb 12, 2025
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failu... Read more
Incident date: Aug 25, 2025
Rear Differential transfer case on passenger side eroding. O-ring partially exposed.
Incident date: Jun 22, 2025
The contact owns a 2018 Alfa Romeo Giulia. The contact stated that while driving 60 MPH, the vehicle lost automotive power, and the contact pulled over. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the vehicle needed to be taken to the dealer to be diagnosed. The vehicle was not repaired. The contact r... Read more
Incident date: Sep 18, 2022
Engine consuming way to much oil. Did oil consumption test and it is going through a quart and half every 800 miles. Dealership is dragging there feet on getting this taken care. They put a solution in to see if that would fix it. Now it is eating oil more I have to put two quarts of oil in every week. There is no low oil indicator on this vehicle which is terrible so you have to check it or pay a... Read more
Incident date: Sep 18, 2022
The tachometer on my 2021 Hyundai Palisade failed at 70,000 miles. The tachometer sometimes displays RPM at 0 and other times at 9000 during normal driving. The engine speed appears normal regardless of what the tachometer displays. The dealer diagnosed the problem requiring the cluster assy-instrument (part number 94001-S8640) to be replaced. I'm not sure if other information displayed on this... Read more
Incident date: Mar 13, 2023
The contact's mother owns a 2020 Hyundai Elantra. The contact was informed that the vehicle occasionally stalled without warning and would be immediately restarted to continue driving. Additionally, the vehicle would hesitate before slowly accelerating. The contact stated that there was a knocking sound coming from the vehicle at start-up, with a constant ticking sound coming from the engine compa... Read more
Incident date: Mar 13, 2023
The contact's mother owns a 2020 Hyundai Elantra. The contact was informed that the vehicle occasionally stalled without warning and would be immediately restarted to continue driving. Additionally, the vehicle would hesitate before slowly accelerating. The contact stated that there was a knocking sound coming from the vehicle at start-up, with a constant ticking sound coming from the engine compa... Read more
Incident date: Sep 18, 2025
My 2020 GMC Terrain brakes pump failed causing me to hit the median wall on the highway.
Crash
Incident date: May 15, 2025
A SERVICE SHIFTER message appeared out of nowhere, and now all the lights turn on regardless of which gear I'm in. After a quick internet search, it appears MANY people have experienced this exact same issue with various Jeep models. It seems this is an issue the company should take responsibility for and fix with a recall. The parts to replace this faulty design are expensive, and a repair shop c... Read more
Incident date: Jul 1, 2021
Failed fuel pump Needs a new fuel pump at 34000 miles. Vehicle currently at the dealership service department I saw there were previous recalls on these vehicles and their fuel pumps I should not have to replace a fuel pump at this mileage, ever
Incident date: Sep 17, 2025
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V576000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The VIN was included in NHTSA Campaign Number: 24V720000 (Electrical System) and was repaired under ... Read more
Incident date: Sep 17, 2025
I have a code on my car that states " malfunction in the electronic control of the engine, throttle or automatic transmission has been detected". The car stalled while crossing Hwy 231 in Pike County, Alabama and left me powerless in oncoming traffic that was moving at 80+ miles per hour. It finally grabbed some power to let me finish crossing but it was a very close call. I had to have the tir... Read more
Incident date: Sep 17, 2025
I have a code on my car that states " malfunction in the electronic control of the engine, throttle or automatic transmission has been detected". The car stalled while crossing Hwy 231 in Pike County, Alabama and left me powerless in oncoming traffic that was moving at 80+ miles per hour. It finally grabbed some power to let me finish crossing but it was a very close call. I had to have the tir... Read more
Incident date: Sep 5, 2025
My wife was driving in auto on the shift knob. There was a load noise coming from under the car that sounded like medal was dragging. The dash had a warning come on that the 4wd was not working and need to be serviced. The warning disappeared but a warning light came on that t is 4wd/ser. We looked up and found there is a recall for this problem and could cause the unit to roll on its own when on ... Read more
Incident date: Sep 4, 2025
I cuts out and shuts off driving in a parking lot at 10 miles an hr and while driving on the freeway going 65. Started 6 months ago but has gotten worse. The computer system on dash goes black and will start randomly changing stations, or freeze and now it's changing on the steering column and engine light is on
Incident date: Sep 2, 2025
Went to close the right rear passenger door and heard splashing. Door is leaking from somewhere and running down to the bottom of the door filling it with water on the inside.
Incident date: Sep 2, 2025
Took my car in due to the AC not working. We were told that AC Condenser and AC evaporator was broken. The AC condenser was replaced due to a recall and was placed under warranty a few years ago. Honda, indicated that AC Condenser was still under Warrenty, but the AC Evaporator is not. When it was explained to us at Honda Dealership in Dublin, CA. That the two parts go hand in hand, and that the... Read more
Incident date: Aug 16, 2025
My rear hatch door will not open manually or automatically due to torrential downpour that leaked into the rear hatch door while fully closed and locked. That rain water made its way into the electrical component causing the door to no longer operate or even open. The dealership is aware of the issue with several other vehicles of the same year make and model and have not put a recall out to fix... Read more
Incident date: Dec 31, 1969
On [XXX], the car was parked at my regular parking garage. The valet entered to the car to bring it down for pick up. After he entered, the power on the vehicle went out and the door would not open. He did not know about the manual door release. I walked up to see what the delay was and found him locked inside. The car was parked on an upper floor and the it was over 100 degrees in the car. ... Read more
Incident date: Dec 31, 1969
The factory exterior paint is failing. Most notable on the hood, roof and back passenger side lower quarter panel area. I just got an estimate to just repaint the hood through the dealership and it was over $3,000.00 (estimate attached) and ballpark estimate to repaint the entire car was around $10,000.000. They indicated that they were not aware of any factory recalls for the failing paint. ... Read more
Incident date: Sep 1, 2025
I’ve only had this car for 2.5 weeks. Today on my way to work (the same roads I take everyday) I had the automatic breaking system pop on with a “brake” light pop up and the vehicle was braking on its own, with no other vehicles to the front or side of me. Semi sunny day, camera clear of dirt etc. My safety was put at risk, because the car behind me had to slam on their brakes after my car ... Read more
HYUNDAI
SANTA CRUZ
(2023) - WHEELS
Sep 17, 2025
Incident date: Aug 27, 2025
I am writing to report a persistent and dangerous safety defect in my 2014 Honda Accord involving the VSA (Vehicle Stability Assist) / ABS / ABS modulator / ABS ECU system. The ABS, VSA, and other warning lights have been on for years, first noticing around 60-70,000 miles indicating an ongoing fault in the system. The dealer has diagnosed a bad ABS/VSA modulator and/or ECU and stated this is a co... Read more
Incident date: Sep 15, 2025
I am writing to report a persistent and dangerous safety defect in my 2014 Honda Accord involving the VSA (Vehicle Stability Assist) / ABS / ABS modulator / ABS ECU system. The ABS, VSA, and other warning lights have been on for years, first noticing around 60-70,000 miles indicating an ongoing fault in the system. The dealer has diagnosed a bad ABS/VSA modulator and/or ECU and stated this is a co... Read more
Incident date: Sep 15, 2025
I am writing to report a persistent and dangerous safety defect in my 2014 Honda Accord involving the VSA (Vehicle Stability Assist) / ABS / ABS modulator / ABS ECU system. The ABS, VSA, and other warning lights have been on for years, first noticing around 60-70,000 miles indicating an ongoing fault in the system. The dealer has diagnosed a bad ABS/VSA modulator and/or ECU and stated this is a co... Read more
Incident date: Sep 5, 2025
Was driving the car then all of the sudden all these error messages came up on the dash and my power steering turned off. Car became very hard to steer. Almost went off the road. Luckily I was able to stop. After restarting the engine error messages went away and car was driveble again. This car is a loaner acura of milford gave me while my car was being serviced
Incident date: Sep 16, 2025
Interior car speakers stopped working which made collision audio cues not operational. During driving no blind spot audio, turn signal, and other audio was playing
Incident date: Sep 17, 2025
The PTU (transfer case) is not working. It started as more of a transmission issue. I would be driving at times and my transmission would not shift up. I had to manually shift my car to get it into gear. Now, it lead to knocking noises when I turn my steering wheel.
Incident date: Sep 17, 2025
The contact owns a 2018 Honda Accord. The contact stated that upon starting the vehicle, the vehicle shuddered abnormally. The contact turned off and restarted the vehicle, and several unknown warning lights illuminated; the vehicle continued to shudder. The contact was able to drive the vehicle, but the vehicle failed to exceed 12 MPH. The contact activated the hazard lights. The vehicle was take... Read more
Incident date: Aug 20, 2025
Bucking during braking specifically when downshifting between 2nd and 1st gear. The dealer was able to replicate and confirmed by the dealer and manufacturer to have an issue. Numerous repairs with the vehicle remaining with the dealer from May 2025-August 2025. No resolution was found dealer stated "it was under further investigation by the manufacturer you must collect your vehicle". All paperwo... Read more
Incident date: Aug 20, 2025
The glass sunroof exploded out while driving on the road, there were no other cars driving ahead of me as I was on a highway onramp. The car is current at the dealership pending repair. The glass exploded outward and could have hit a car following. The car has been inspected by the dealer and insurance company. There was no prior warning, however the sunroof had a rattle present when closed that ... Read more
Incident date: Aug 20, 2025
My grandma bought a 2009 Toyota Camry well kept she passed away in 2019 and she gave me the car what I read second owner has a 10 warranty they said there was a safety recall on the dashboard she was in a nursing home facility and that where her mail went and she was Bedfast and we have proof of that the dashboard is so sticky there is so much glare from it I’ve wrecked and I know the time frame... Read more
Crash
Incident date: Jul 14, 2025
The computer(s) responsible for many of the safety systems have faulty software. The computer vision system incorrectly assess condition of the roadway and issues warnings that obscure the instrument cluster. The computer vision system also incorrectly determines that a collision is imminent (despite no obstacles being present) and activates the braking system. Hyundai has been aware of this issu... Read more
Incident date: Aug 18, 2024
I have a 2022 Mustang Mach-E GT and have now experienced two (2) High Voltage Battery Junction Box (HVJB) failures. First failure was in July 2023 when the vehicle had approximately 12,000 miles. I received the stop safely now message. Vehicle codes displayed via the Ford app showed a High Voltage Battery Warning and Power train Malfunction / Reduced Power warnings. I have now received this sa... Read more
Incident date: Aug 15, 2025
While driving my 2021 Toyota Sienna Hybrid, the vehicle suddenly displayed a low oil pressure warning, immediately lost power, and entered limp mode. I was able to pull over safely, but the engine then suffered a catastrophic failure — a connecting rod blew through the engine block, leaving large metal fragments inside the engine compartment. The vehicle is completely inoperable. Prior to this ... Read more
Incident date: May 5, 2025
This vehicle was manufactured on 01/2022, I purchased it new in 05/2022, and it currently has 49,000 miles. Nissan Manufacturer Recall Number R25A8, NHTSA Recall Number 25V-437, and the recall is incomplete, as a remedy not yet available. The dealerships cannot tell me if my car may be affected by engine failure and Nissan extending warranties on the engine does not make me any safer from a pote... Read more
Incident date: Sep 15, 2025
The brakes suddenly locked up while I was driving which could have caused an accident. Luckily it did not cause me to swerve into oncoming traffic and no one was behind me at the time. This was caused by the ABS unit hydraulic control assembly. It was the right front and left rear calipers locking. My vehicle only has 44,401 miles on it. The diagnosis has been confirmed at the dealer. There ... Read more
Incident date: Sep 15, 2025
Previously had the vehicle diagnostic at Georgia Lina automotive into which I can provide the diagnostics later I was advised that it may be a internal issue dealing with the instrumental cluster a continuously battery warning flash on the dash panel. I was also told that it may be a electrical problem that even cause a fire internally which may damage the vehicle. I was told that out of pocket ca... Read more
Incident date: Sep 7, 2025
My windshield is defected with no real time when a replacement can be ordered..the interior lining is not sealed properly which is causing a buckling effect by drivers and passengers visors.. Rain is getting inside and soaking into the dashboard causing the electrical system on screens to blink in and out Finally my brake harness is still on recall and my car has been shifting into park which co... Read more
Incident date: Sep 7, 2025
My windshield is defected with no real time when a replacement can be ordered..the interior lining is not sealed properly which is causing a buckling effect by drivers and passengers visors.. Rain is getting inside and soaking into the dashboard causing the electrical system on screens to blink in and out Finally my brake harness is still on recall and my car has been shifting into park which co... Read more
Incident date: Sep 9, 2025
Tesla’s Full Self-Driving (FSD) system has repeatedly demonstrated unsafe behavior in my 2021 Model Y (VIN [XXX] , ~60,184 miles). The issues involve Adaptive Cruise Control, Lane Keeping Assistance, and Forward Collision Warning. FSD frequently follows vehicles too closely, leaving insufficient distance. When I disengage, I am left with no safe option: braking hard risks being rear-ended and tr... Read more
Incident date: Sep 9, 2025
Tesla’s Full Self-Driving (FSD) system has repeatedly demonstrated unsafe behavior in my 2021 Model Y (VIN [XXX] , ~60,184 miles). The issues involve Adaptive Cruise Control, Lane Keeping Assistance, and Forward Collision Warning. FSD frequently follows vehicles too closely, leaving insufficient distance. When I disengage, I am left with no safe option: braking hard risks being rear-ended and tr... Read more
Incident date: Sep 16, 2025
The subject vehicle, according to the third party administrator for the vehicle's insurance co. had a transmission malfunction. The vehicle is owned by a subcontractor for the purpose of delivery for a seller. The vehicle, according to the TPA, was put in park and the emergency brake was applied, as shown by the interior video camera, and the vehicle went in reverse while the employee was in th... Read more
Crash
Incident date: Jul 23, 2025
Wheel bearings failed at 55k miles , 5.25 years
Incident date: Sep 15, 2025
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 ( Fuel System, Gasoline). The contact was concerned about driving the vehicle with an open recall due to the long distance driven to work. The contact had not experienced a failure. The local dealer was sent an email. The vehicle was not diagnosed or repaired. The manufacturer was not contac... Read more
Incident date: Sep 11, 2025
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not ex... Read more