Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
HYUNDAI
SANTA CRUZ
(2025) - SERVICE BRAKES
Nov 16, 2025
Incident date: Nov 15, 2025
2016 Dodge Ram 1500 truck apparently this is a known issue and the module to fix the antilock brake is impossible to get. I have been researching this and I have thus far not only my year make and model truck but other Dodge trucks with the same failure and not able to get the module. The Dodge Dearler in Hayesville NC ordered this part and I call frequently to inquire as to its arrival. this is ... Read more
Incident date: Oct 1, 2025
I was involved in a severe front-end collision where my vehicle struck another vehicle with significant force. Despite the major impact, the front airbags did NOT deploy. The entire front end of the vehicle was crushed, including destruction of the radiator, damage to engine components, internal structural collapse, and leaking fluids. Based on the severity and direct frontal nature of the crash, ... Read more
Crash
1 injured
Incident date: Oct 1, 2025
I was involved in a severe front-end collision where my vehicle struck another vehicle with significant force. Despite the major impact, the front airbags did NOT deploy. The entire front end of the vehicle was crushed, including destruction of the radiator, damage to engine components, internal structural collapse, and leaking fluids. Based on the severity and direct frontal nature of the crash, ... Read more
Crash
1 injured
Incident date: Oct 1, 2025
I was involved in a severe front-end collision where my vehicle struck another vehicle with significant force. Despite the major impact, the front airbags did NOT deploy. The entire front end of the vehicle was crushed, including destruction of the radiator, damage to engine components, internal structural collapse, and leaking fluids. Based on the severity and direct frontal nature of the crash, ... Read more
Crash
1 injured
Incident date: Nov 8, 2025
The low beam is very dim at night regardless what bulb I've installed. The reflective material inside the projector housing is no longer working.
Incident date: Nov 8, 2025
THIS IS A 2032 HYUNDAI VENUE WITH 21,000 MILES, ALL THE COMPLIMENTARY INSPECTIONS DONE BY HUYNDAI NORTHWEST IN HOUSTON. WE HAD TO CHANGE THE 4 TIRES DUE TO ABNORAL WEAR AND TEAR. THE NEW TIRES WERE PURCHASED ON NOV 2025. THE LAST SERVICE DONE IN HUYNDAI NORTHWEST WAS ON AUG 2025 WHEN HUYNDAI NORTHWEST SAID THE TIRES WERE OK WHICH IS A LIE. 2 DIFERENT TECHNITIANS FROM DISCOUNT TIRE AND SUN AUTO CON... Read more
Incident date: Nov 15, 2025
ABS module started to fail about a year ago but was only recently identified (within the last two weeks). ABS module listed for back order with more than 500 orders ahead of mine within Jeep dealership system. Order placed outside of dealership via Mopar website but listed as shipping next month (16-28 December).
HYUNDAI
VELOSTER N
(2022) - FUEL/PROPULSION SYSTEM
Nov 15, 2025
Incident date: Dec 24, 2024
These vehicles have a rampant and long-standing reputation for developing leaks in their plastic fuel tanks. Virtually all of these vehicles eventually develop leaks, which cause release of flammable fuel vapors and raw gasolene releases. Why isn't there a recall on these faulty fuel tanks? The manufacturer only provided a short term solution for a limited period of time that is no longer avail... Read more
HYUNDAI
VELOSTER N
(2022) - ENGINE
Nov 15, 2025
Incident date: Dec 24, 2024
ome customers may complain of a rattle or exhaust noise, a CEL/MIL on, or repeat concerns of lean codes or converter failures. The cause for these concerns could be a broken or poor weld with lack of penetration on the Bank 2 exhaust. Issue is exact same as listed in Bulletin PIP5681A
HYUNDAI
VELOSTER N
(2022) - FUEL/PROPULSION SYSTEM
Nov 15, 2025
Incident date: Dec 24, 2024
ome customers may complain of a rattle or exhaust noise, a CEL/MIL on, or repeat concerns of lean codes or converter failures. The cause for these concerns could be a broken or poor weld with lack of penetration on the Bank 2 exhaust. Issue is exact same as listed in Bulletin PIP5681A
Incident date: Oct 21, 2024
While waiting in a drive-thru with “hold” feature enabled, car vibrated abnormally and shut off by itself. When I attempted to restart the vehicle, I received an error message “Engine Stopped. Steering Power Low” and another screen also appeared that said, “Not Ready to Drive. Press Brake and Push Engine Start Switch.” I followed those instructions several times and the car wouldn’t ... Read more
Incident date: Oct 21, 2024
While waiting in a drive-thru with “hold” feature enabled, car vibrated abnormally and shut off by itself. When I attempted to restart the vehicle, I received an error message “Engine Stopped. Steering Power Low” and another screen also appeared that said, “Not Ready to Drive. Press Brake and Push Engine Start Switch.” I followed those instructions several times and the car wouldn’t ... Read more
Incident date: Oct 21, 2024
The car slammed to a complete stop when there was no reason to. I was approaching an intersection slowly and already was applying the brakes. A pedestrian was on my left but not in front of the car. There was a large metal plate on the road. There was construction happening on the road. This is the second time in six months that the car slammed to a stop because of a metal plate on the road.
Incident date: Nov 4, 2025
The main console display (e.g. Speedometer, Cruise Control, Dashboard) is displaying an error message: "Warnings and Information not available. Drive with Greater Care". I have tried to reset the system without success.
Incident date: Nov 4, 2025
The main console display (e.g. Speedometer, Cruise Control, Dashboard) is displaying an error message: "Warnings and Information not available. Drive with Greater Care". I have tried to reset the system without success.
Incident date: Jun 1, 2025
I have a 2014 Impala limited I started having problems within 6 months after I bought the vehicle from Bergstrom Chevrolet in Wisconsin it was involving the ABS anti-lock stability track and traction control and the braking and steering we're all feeling and locking up while I was driving it presented and problems and endangering my life and the life of any passengers in the vehicle the brakes wil... Read more
Incident date: Sep 28, 2025
My 2019 Ford Expedition started making some loud noises while accelerating and wouldn’t accelerate as usual when I pressed the gas pedal — there was a noticeable delay in gear shifting and acceleration. Often when I did shift gears, there would be a very loud clunking sound. It got much worse over the course of several days. At one point, I was on the highway and needed to accelerate quickly t... Read more
Incident date: Nov 12, 2025
While driving on Rt.119 through Uniontown PA, I was going 60-65 mph on a four lane road passing a cat on the right. I was about 3/4 of the way passing the car when three emergency braking kicked in and applied full braking. The road was straight, there was no vehicle or other obstruction in the road. This happened at approximately 3:30 P.M on 11/14/2025 with overcast sky and dry conditions. ... Read more
Incident date: Nov 12, 2025
While driving on Rt.119 through Uniontown PA, I was going 60-65 mph on a four lane road passing a cat on the right. I was about 3/4 of the way passing the car when three emergency braking kicked in and applied full braking. The road was straight, there was no vehicle or other obstruction in the road. This happened at approximately 3:30 P.M on 11/14/2025 with overcast sky and dry conditions. ... Read more
Incident date: Nov 1, 2025
I have a 2022 Lexus RX350 F Sport. There are many complaints for this problem with this era of Lexus that happen daily. When pulling out into traffic the vehicle stutters or hesitates; this could cause a serious accident with injuries or death. I think it is a problem with the transmission shift programming. In an attempt to be fuel efficient, Lexus created a serious safety problem in my... Read more
Incident date: Nov 12, 2025
During the installation of the rear frame bracket (recommended from the 2011 recall), it was determined the vehicle is unsafe. The frame brace recall not designed for the 2012 CRV would not fit the vehicle. Notified customer of the condition of the left control arm. Not safe for the road. Recommended not to drive this vehicle.
Incident date: Nov 6, 2025
The contact owns a 2021 Toyota Tacoma. The contact stated that while driving 10 MPH, after depressing the accelerator pedal and then attempting to depress the brake pedal to make a left turn, the vehicle failed to respond as intended. An independent mechanic was contacted. The contact pulled over into a church parking lot. No warning light was illuminated. The vehicle was taken to an independent m... Read more
Incident date: Nov 6, 2025
The contact owns a 2015 Toyota Corolla. The contact stated that while stopped in traffic, white paint chips were floating in the air. The white paint peeled off the trunk lid. Upon further investigation, the prime color had peeled off, and the contact could see the metal part of the trunk lid. The vehicle was taken to the dealer. The contact was informed that the warranty on the vehicle had expire... Read more
Incident date: Sep 15, 2024
CHECK ENGINE LIGHT appeared on dash at approximately 72k miles. Had code read and diagnosed by certified mechanic and he had an active code P06DA00(this code signifies an electrical fault, open circuit, or high resistance in the circuit for the oil pump control valve on vehicles with two stage oil pump, which can lead to incorrect oil pressure, which can cause engine damage if not addressed). Vehi... Read more
Incident date: Sep 15, 2024
Two Issues: 1. "Check Engine Light" comes on for no reason. This has happened six times (I have video recordings and maintenance reports from the dealership.) In the last maintenance report, Volvo technicians acknowledged the issue and stated that "AS OF NOW NO SOLUTION FOR THIS TO BE FIXED, VOLVO WILL BE LOOKING INTO THIS FOR FURTHER NOTICE." They also told me to just ignore the light if it comes... Read more
Incident date: Sep 15, 2024
Two Issues: 1. "Check Engine Light" comes on for no reason. This has happened six times (I have video recordings and maintenance reports from the dealership.) In the last maintenance report, Volvo technicians acknowledged the issue and stated that "AS OF NOW NO SOLUTION FOR THIS TO BE FIXED, VOLVO WILL BE LOOKING INTO THIS FOR FURTHER NOTICE." They also told me to just ignore the light if it comes... Read more
Incident date: Aug 9, 2025
Was driving vehicle, power steering abruptly stopped working, pulled over vehicle to side of road, Turned off vehicle for two minutes, turned vehicle back on, power steering warning notification was now activated.... Unknown if it is still able to be inspected, calling shop tomorrow to verify.... Issue was confirmed by Independent Service Center.... Piece was inspected by Warranty Representative..... Read more
Incident date: Nov 13, 2025
The paint on the hood is flaking off. There is no reason other than the paint being defective for this to happen in this manner. We just noticed it today. 11/14/25
Incident date: Nov 13, 2025
The contact owns a 2017 Ram 3500. The contact stated that the vehicle had undergone the regeneration process. There were no warning lights illuminated. The contact stated that the vehicle was performing the DPF regeneration cycle constantly while driving. The vehicle was taken to the local dealer, who informed the contact that the SCR catalytic converter was on backorder. The vehicle was not repai... Read more
Incident date: Nov 13, 2025
The contact owns a 2017 Ram 3500. The contact stated that the vehicle had undergone the regeneration process. There were no warning lights illuminated. The contact stated that the vehicle was performing the DPF regeneration cycle constantly while driving. The vehicle was taken to the local dealer, who informed the contact that the SCR catalytic converter was on backorder. The vehicle was not repai... Read more
Incident date: Nov 7, 2025
Odometer Fraud. The contact purchased a 1993 N/A Lexus LS400. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 60,000, and at the time of registration, it was discovered that the mileage was 150,000.
Incident date: Nov 9, 2025
The contact owns a 2014 Ford Explorer. The contact stated that while driving approximately 25 MPH and turning to the left, the steering wheel started shaking, and he felt the rear end of the vehicle start sliding to the right. There was no warning light illuminated. The contact stated that the steering wheel was stuck in the direction that it was turned and had to be manually returned to center. T... Read more
Incident date: Nov 9, 2025
Compliance arm bolt securing it to the subframe is fractured. Tesla has dismissed my ongoing concerns of vibration and instability while driving. Stating they performed an in depth inspection of all suspension and subframe components and found nothing of concern during last service appointment. I did my own inspection and found the fractured bolt. Sent photo to service and they are trying to play ... Read more
Incident date: Nov 9, 2025
Compliance arm bolt securing it to the subframe is fractured. Tesla has dismissed my ongoing concerns of vibration and instability while driving. Stating they performed an in depth inspection of all suspension and subframe components and found nothing of concern during last service appointment. I did my own inspection and found the fractured bolt. Sent photo to service and they are trying to play ... Read more
Incident date: Sep 14, 2025
We discovered severe mold contamination and water intrusion in our 2023 Toyota RAV4 Hybrid. My wife, our [XXX] child, and I have been experiencing dizziness and nausea for months whenever we were inside the vehicle, but we did not know the cause until the dealer (DLL) showed us extensive mold throughout the cabin and standing water trapped inside the vehicle. The dealer confirmed that this was n... Read more
3 injured
Incident date: Sep 29, 2025
The contact owns a 2015 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, the vehicle hesitated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who performed a tune-up on the vehicle. The contact stated that several days after the tune-up, the failure reoccurred. The contact stated that while the vehicle was stopped a... Read more
Incident date: Nov 13, 2025
The contact leased a 2022 Nissan Rogue. The contact stated that while driving at 70 MPH, the AWD warning light illuminated, and the vehicle lost power. The driver was able to pull over safely. Upon investigation, the contact became aware of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling) and stated that the dealer had leased the vehicle with an active recall. The vehicle was taken to ... Read more
Incident date: Oct 14, 2025
The vehicle jerked, stopped and would not start again. After a while it started, people were honking to move. This happened about 3 years ago. The vehicle jerks often and afraid it will leave us on the street. About 2 years ago, the auxiliary battery ran down the main battery. The car would not start. Had to buy both batteries. The lights come on, engine, traction and auxiliary battery ligh... Read more
Incident date: Nov 13, 2025
The crankshaft position sensor keeps going bad and it make the forward collision trigger and it loses power and the dash stops working and causes the car to shut off
Incident date: Nov 13, 2025
As I was parked with the car running, my 2024 Equinox suddenly shut down and the check engine light came on. I tried to start it, but it didn’t. Someone tried to jump the battery, thinking it was that, but it wasn’t. I had it towed to the dealership and after 2 days they said the Fuel Pump Power Control Module needed to be replaced. Unfortunately, GM did not have the part, but the dealership f... Read more
Incident date: Nov 13, 2025
As I was parked with the car running, my 2024 Equinox suddenly shut down and the check engine light came on. I tried to start it, but it didn’t. Someone tried to jump the battery, thinking it was that, but it wasn’t. I had it towed to the dealership and after 2 days they said the Fuel Pump Power Control Module needed to be replaced. Unfortunately, GM did not have the part, but the dealership f... Read more
Incident date: Oct 18, 2025
Head gasket went bad, leaked coolant into the engine, cracked cylinder 1
Incident date: Oct 18, 2025
There's a glare from the dashboard that's reflecting on the windshield and causing an obstruction to road visibility.
Incident date: Oct 18, 2025
There's a glare from the dashboard that's reflecting on the windshield and causing an obstruction to road visibility.
Incident date: Nov 13, 2025
2020 Ford Ranger with transmission and engine (EGR cooler) issues resulting in hard shifting and surges makes it dangerous to drive. Happened on vehicle that was properly cared for and maintained. Issues present on truck that has less than 70k miles.
Incident date: Nov 13, 2025
2020 Ford Ranger with transmission and engine (EGR cooler) issues resulting in hard shifting and surges makes it dangerous to drive. Happened on vehicle that was properly cared for and maintained. Issues present on truck that has less than 70k miles.
Incident date: Nov 12, 2025
The power sliding door on the passenger side failed to operate properly. After receiving a recall repair related to the sliding door, the door stopped functioning correctly, directly after I picked it up—it would not close or latch fully. The door assembly and motor mechanism are still on the vehicle and available for inspection upon request. 4-5 months later the driver side (same door) that was... Read more
Incident date: Nov 12, 2025
All 4xe batteries are faulty and need to be replaced. Jeeps software "fix" did nothing last recall and won't fix the same problem again. We need new batteries! Please!