Consumer Safety Complaints

Incident date: Mar 13, 2026

Within months of purchase, I reported to James Wood Hyundai in Decatur that my children were repeatedly becoming unbuckled in the rear bucket seats. I was told the seatbelts were fine yet I continued raising this concern at multiple service visits because the issue persisted. This was an ongoing safety problem not an isolated complaint. Years later, Hyundai issued a recall for this exact defect. I... Read more

Incident date: Mar 13, 2026

Within months of purchase, I reported to James Wood Hyundai in Decatur that my children were repeatedly becoming unbuckled in the rear bucket seats. I was told the seatbelts were fine yet I continued raising this concern at multiple service visits because the issue persisted. This was an ongoing safety problem not an isolated complaint. Years later, Hyundai issued a recall for this exact defect. I... Read more

Incident date: Mar 13, 2026

While driving on the freeway, my 2021 Hyundai Tucson SE (72,021 miles) suddenly and without warning lost power and entered limp mode. I was able to safely maneuver to the shoulder and exit the freeway. The check engine light came on and is currently flashing. I took the vehicle to AutoZone where code P1326 was retrieved. I then took it to Pep Boys for a full diagnostic where P1326 was the only cod... Read more

Incident date: Nov 5, 2025

Since about 90,000 miles I have noticed a shudder from my transmission. It has progressed and having transmission issues. I have had regular maintenance done on my car and have even replaced the transmission fluid twice and the shudder is continuing to happen. I have looked at forums and all the things and seems to be a common theme amongst their transmission style.

Incident date: Nov 20, 2025

My 2025 Hyundai Ioniq 5 has experienced repeated catastrophic 12-volt battery failures following an ICCU (Integrated Charging Control Unit) failure in November 2025. The ICCU failure caused the vehicle to lose power in traffic and required towing. The ICCU was replaced but the 12-volt battery was not replaced. Since that repair, the vehicle has experienced repeated electrical failures. The 12-vo... Read more

Incident date: Feb 15, 2026

While traveling at highway speeds, the vehicle suffered a catastrophic and sudden loss of motive power. This resulted in a dangerous situation with no immediate ability to maintain speed in traffic. The manufacturer (Hyundai) identified a failure in the Integrated Charging Control Unit (ICCU). Despite a formal 'Notice to Cure,' the manufacturer refused to replace the 12V battery which was stressed... Read more

Incident date: Feb 15, 2026

While traveling at highway speeds, the vehicle suffered a catastrophic and sudden loss of motive power. This resulted in a dangerous situation with no immediate ability to maintain speed in traffic. The manufacturer (Hyundai) identified a failure in the Integrated Charging Control Unit (ICCU). Despite a formal 'Notice to Cure,' the manufacturer refused to replace the 12V battery which was stressed... Read more

Incident date: Jan 28, 2026

The contact owned a 2013 Hyundai Sonata. The contact stated that while the contact's son was driving at an undisclosed speed, the brake pedal was depressed, the vehicle failed to stop as intended. The contact's son noticed an unusual sound coming from the hood compartment. The contact stated that the sound was as if something was coming through the hood. The contact's son lost control of the vehic... Read more

Fire 1 injured

Incident date: Jan 28, 2026

The contact owned a 2013 Hyundai Sonata. The contact stated that while the contact's son was driving at an undisclosed speed, the brake pedal was depressed, the vehicle failed to stop as intended. The contact's son noticed an unusual sound coming from the hood compartment. The contact stated that the sound was as if something was coming through the hood. The contact's son lost control of the vehic... Read more

Fire 1 injured

Incident date: Mar 12, 2026

I found a lot of shaved metals when I did the oil change for the Gear Reduction. It made a lot of noises when driving or the wheel of fortune sounds whether the car is in Regenerative Braking. The sounds developed as time goes on but Hyundai failed to recall this issue. I found this has been an ongoing issue since 2019 when Hyundai make this Kona EV, but their engineers didn’t fix this type of ... Read more

Incident date: Mar 12, 2026

I found a lot of shaved metals when I did the oil change for the Gear Reduction. It made a lot of noises when driving or the wheel of fortune sounds whether the car is in Regenerative Braking. The sounds developed as time goes on but Hyundai failed to recall this issue. I found this has been an ongoing issue since 2019 when Hyundai make this Kona EV, but their engineers didn’t fix this type of ... Read more

Incident date: Mar 9, 2026

Wife was driving car and the steering locked up and she could not turn it for about 5 seconds. second issue was put it in reverse and it would not come out of reverse, she had to turn car off and on 3 times to get it to put it in park or drive. I ran this through my Claude AI and it says this is an ongoing problem with the Hyundai Tucson. Please make them fix this before selling anymore vehicl... Read more

Incident date: Mar 9, 2026

Wife was driving car and the steering locked up and she could not turn it for about 5 seconds. second issue was put it in reverse and it would not come out of reverse, she had to turn car off and on 3 times to get it to put it in park or drive. I ran this through my Claude AI and it says this is an ongoing problem with the Hyundai Tucson. Please make them fix this before selling anymore vehicl... Read more

Incident date: Mar 9, 2026

Wife was driving car and the steering locked up and she could not turn it for about 5 seconds. second issue was put it in reverse and it would not come out of reverse, she had to turn car off and on 3 times to get it to put it in park or drive. I ran this through my Claude AI and it says this is an ongoing problem with the Hyundai Tucson. Please make them fix this before selling anymore vehicl... Read more

Incident date: Mar 13, 2026

The contact owns a 2022 Hyundai Palisade. The contact stated that while in a parking lot, the brake pedal was depressed, and the vehicle inadvertently accelerated with no warning lights illuminated. The contact stated that while attempting to lightly engage the brake pedal, the vehicle accelerated unexpectedly, causing the contact to collide with another vehicle. The two vehicle in front where cra... Read more

Crash

Incident date: Mar 11, 2026

I was driving in highway and just engine lockout and vehicle shutdown

Incident date: Mar 9, 2026

Large crack formed without any projectile involved. Car was sitting in the garage and temperature was around 40 degrees. Crack starts from the bottom of the windshield near the driver's side and extends upward about 12 inches. The car had been sitting in the garage for 4 days without being driven. Vehicle only has 21,455 miles but is out of warranty due to age.

Incident date: Feb 18, 2026

ICCU failure ICCU fuse popped, vehicle went into low power mode I was able to get it off the road into the county transfer station. I got it towed to a local auto shop as Hyundai roadside wasn't accepting tows due to weather. Hyundai towed the car to the dealership the next day.

Incident date: Feb 5, 2026

burning/ oil/gas in oil/stalling/engine light on...open recall of other models of same car not includin tghis one.seems to be same issue.

Incident date: Oct 1, 2023

The contact owns a 2017 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced engine failure. The vehicle made a knocking sound prior to the failure. No warning lights were illuminated. The vehicle was towed to the residence and eventually towed to the dealer, but was not diagnosed or repaired. The dealer acknowledged the engine failure... Read more

Incident date: Mar 12, 2026

The driver seatbelt latch component failed. Unable to fasten the seat belt. This is a huge safety issue. It puts the driver and all passengers at risk. I received the recall in January due to having seatbelt latch issues on the second row. My kids safety was put at risk on the seatbelt latch not working properly on second row. I took my vehicle to dealership and it took couple of weeks for deale... Read more

Incident date: Mar 12, 2026

The driver seatbelt latch component failed. Unable to fasten the seat belt. This is a huge safety issue. It puts the driver and all passengers at risk. I received the recall in January due to having seatbelt latch issues on the second row. My kids safety was put at risk on the seatbelt latch not working properly on second row. I took my vehicle to dealership and it took couple of weeks for deale... Read more

Incident date: Mar 12, 2026

Manufacturer Recall Number283 NHTSA Recall Number25V607000 I took my car to McGovern Hyundai in Arlington, MA to have the seat belt recall issue fixed. The recall was issued in September 2025. I was told that they cannot fix the issue because they do have the parts. I have children who ride in the backseat of my car everyday. It is unsafe and unacceptable for Hyundai not to have the parts to addre... Read more

Incident date: Dec 18, 2025

Catastrophic Engine Failure - Cam phasers blew apart and severely cracked the valve covers. This occurred with no prior warning lights. Minutes before failure, there was engine hesitation and noise and then severely reduced power, causing a safety issue while driving. Vehicle was towed to local Hyundai dealer who identified the cam phaser failure ausing external engine damage of the valve covers... Read more

Incident date: Nov 15, 2025

Bought new, less that 400 miles in November 2025. Within 2 weeks dash board went blank/black. I consider this a driving distraction especially at night when nothing shows, no speed no gauges. Blackout time varies each occasion. Sometimes after a few seconds all warning light come on and stay on until vehicle shut off . Sometimes a NO GIGNAL message. Contiued after service visit with update to vehi... Read more

Incident date: Feb 23, 2026

FEDERAL REPORT ON TECHNICAL OBSTRUCTION AND WARRANTY FRAUD (THETA II SETTLEMENT) TO: National Highway Traffic Safety Administration (NHTSA) FROM: [XXX] VIN: [XXX] REPAIR ORDER (RO#): XXX VEHICLE LOCATION: Hyundai Shop - [XXX] HYUNDAI CORPORATE CASE: #XXX STATE COMPLAINT (AZ AG): XXX I. CHRONOLOGY OF EVENTS AND EVASIVE TACTICS All documentary evidence has been formally submitted to Hyundai Motor... Read more

Incident date: Aug 30, 2024

While driving a flashing engine light came on in my 2019 Hyundai Tucson. This made the car slow down and have no power. I brought the car to the nearest mechanic, they told me it was the knock sensor and told me it was a recall for this car, I should bring it back to the dealership. I called the dealership and they had told me to bring the car in. They inspected the car on 8/30/24 at 44,990 mile... Read more

Incident date: Mar 12, 2026

The panoramic sunroof of a 2022 Hyundai Santa Fe Hybrid Limited spontaneously shattered while in transit on the highway. A resoundingly explosive “bang” preceded large shards of falling glass — leaving a massive hole in the sunroof’s front panel. The incident seemingly occurred without direct contact of any kind…no flying debris, no overpass roads, no inclement weather.

Incident date: Feb 14, 2026

The contact owns a 2023 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS). The contact stated that while driving at an undisclosed speed, the driver’s side seat belt buckle unlatched from the channel independently. No warning lights were illuminated. The vehicle was taken to the dealer; however, the contact was informe... Read more

Incident date: Feb 14, 2026

The contact owns a 2023 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS). The contact stated that while driving at an undisclosed speed, the driver’s side seat belt buckle unlatched from the channel independently. No warning lights were illuminated. The vehicle was taken to the dealer; however, the contact was informe... Read more

Incident date: Feb 11, 2026

Day 1 – Feb 11 at 4pm incident occurred my daughter was driving the vehicle on [XXX] , she was in the far right hand lane preparing to take an upcoming exit. Suddenly and unexpectedly the hood opened obstructing her view of the roadway and smashed the front windshield. Because she was in the right hand lane she was able to pull the vehicle to to the shoulder of the road immediately. No other ... Read more

Incident date: Mar 1, 2026

The back up camera sometimes is only a black screen, it is random and has done it in all sorts of weather. Usually is corrected when vehicle is started next.

Incident date: Mar 12, 2026

The contact owns a 2022 Hyundai Tucson. The contact stated that while stopped, the vehicle hesitated to respond, with the check engine warning light illuminated. The contact stated that while the vehicle was parked, it was shaking unexpectedly with a misfire coming from the engine, and the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and deter... Read more

Incident date: Oct 1, 2025

When changing vehicle oil it has been noticed that there is contaminants appearing to be metal bits/glittery could possibly be rod bearing material. Also have noticed fluctuating idle

Incident date: Jan 5, 2026

At low speed, and today for the first time completed stopped at a stop sign, we here and feel a very loud "thunk" through the steering wheel and coming from under the front end of the vehicle. It's very loud and jerks the steering wheel when it happens, and can be felt through the car seats as well. The whole vehicle seems to shake. This has happened so far approximately ten times, and we are lo... Read more

Incident date: Jan 5, 2026

At low speed, and today for the first time completed stopped at a stop sign, we here and feel a very loud "thunk" through the steering wheel and coming from under the front end of the vehicle. It's very loud and jerks the steering wheel when it happens, and can be felt through the car seats as well. The whole vehicle seems to shake. This has happened so far approximately ten times, and we are lo... Read more

Incident date: Jan 5, 2026

At low speed, and today for the first time completed stopped at a stop sign, we here and feel a very loud "thunk" through the steering wheel and coming from under the front end of the vehicle. It's very loud and jerks the steering wheel when it happens, and can be felt through the car seats as well. The whole vehicle seems to shake. This has happened so far approximately ten times, and we are lo... Read more

Incident date: Feb 9, 2026

-shift lever in transmutation stopped working so car would go into auto shut off and then would not drive once I took my foot off the break. Would not switch gears or drive. Had to shut car off then turn back on to get it to switch gears. -safety was put at risk majorly. Car did that in 5 lanes of traffic with me and kids in car and couldn’t drive. We almost got hit. -dealership said no issues... Read more

Incident date: Feb 9, 2026

-shift lever in transmutation stopped working so car would go into auto shut off and then would not drive once I took my foot off the break. Would not switch gears or drive. Had to shut car off then turn back on to get it to switch gears. -safety was put at risk majorly. Car did that in 5 lanes of traffic with me and kids in car and couldn’t drive. We almost got hit. -dealership said no issues... Read more

Incident date: Mar 9, 2026

The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while the vehicle was parked and running, there was an abnormal fuel odor inside the vehicle. The contact exited the vehicle and inspected it. The hood was opened, and the engine cover was removed, and there was condensation dripping from the fuel pump. The contact’s brother inspected the vehicle and became aware of the stro... Read more

Incident date: Mar 12, 2026

The touchscreen is not reposnive to touch except in one tiny corner. We’re reported this at thw Hyundai dealership at least three times over the years- they said “they can’t see a problem”, which is odd because the screen literally does not respond to touch. When it’s hot, even with the AC on full blast, sometimes we will be driving and the touchscreen starts making beeps and starts goin... Read more

Incident date: Mar 12, 2026

The touchscreen is not reposnive to touch except in one tiny corner. We’re reported this at thw Hyundai dealership at least three times over the years- they said “they can’t see a problem”, which is odd because the screen literally does not respond to touch. When it’s hot, even with the AC on full blast, sometimes we will be driving and the touchscreen starts making beeps and starts goin... Read more

Incident date: Mar 12, 2026

Yesterday used front passenger side seatbelt and it worked fine. Today it did not work at all, seatbelt does not latch.

Incident date: Feb 27, 2026

The sunroof failed to totally open or close after an initial engagement. Further inspection revealed the sunroof wind deflector frame slides and shoes were broken, and cables were loose and out of position. Keep in mind, the sunroof has been used only a handful of times. After doing some research and learning Palisades had a history of exploding sunroofs, I worried that continuing to drive the ca... Read more

Incident date: Feb 27, 2026

The sunroof failed to totally open or close after an initial engagement. Further inspection revealed the sunroof wind deflector frame slides and shoes were broken, and cables were loose and out of position. Keep in mind, the sunroof has been used only a handful of times. After doing some research and learning Palisades had a history of exploding sunroofs, I worried that continuing to drive the ca... Read more

Incident date: Mar 7, 2026

High pressure fuel injectors went out.

Incident date: Mar 4, 2026

The vehicle exhibited charging failures on multiple occasions over the course of several days after being connected to a Level 2 home charging unit overnight. On repeated mornings, the high-voltage battery was found to have not charged. The vehicle also exhibited intermittent slow charging behavior during this same period. Approximately six months prior to the charging failures, the 12-volt auxili... Read more

Incident date: Mar 4, 2026

The vehicle exhibited charging failures on multiple occasions over the course of several days after being connected to a Level 2 home charging unit overnight. On repeated mornings, the high-voltage battery was found to have not charged. The vehicle also exhibited intermittent slow charging behavior during this same period. Approximately six months prior to the charging failures, the 12-volt auxili... Read more

Incident date: Mar 4, 2026

The vehicle exhibited charging failures on multiple occasions over the course of several days after being connected to a Level 2 home charging unit overnight. On repeated mornings, the high-voltage battery was found to have not charged. The vehicle also exhibited intermittent slow charging behavior during this same period. Approximately six months prior to the charging failures, the 12-volt auxili... Read more

Incident date: Mar 10, 2026

After taking a left turn my car suddenly just stopped abruptly. There was a car behind me who just missed running into me.