Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
HYUNDAI
VELOSTER N
(2022) - SERVICE BRAKES, HYDRAULIC
Aug 12, 2026
Incident date: Mar 19, 2025
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the brakes failed to respond as needed. The vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with an inoperable battery, which caused the brake module to fail, preventing the brakes from operating as intended. The vehicle was repa... Read more
Incident date: Aug 12, 2026
Failure of brake booster and master cylinder. Failure caused breaks to malfunction, not allowing the vehicle to break appropriately. To break, you had to step on the break very hard, break pedal did not have usual pressure. No leakage visible on the ground outside of the car. When starting the car (usually you must press on breaks) it was already obvious something was wrong. After starting the car... Read more
Incident date: Aug 12, 2026
The vehicle has a 1.5L Ecoboost system which has a design flaw allowing coolant to leak into the engine. I was driving and the temperature went eradically high for no known reason and then instantly dropped. It began repeating this over and over. My mechanic told me it was a cracked head gasket and the coolant was below minimum levels because it was leaking into the engine. He told me it is a know... Read more
Incident date: Nov 2, 2025
The transmission started a whining noise 2022 approx 10k miles it got worse. I took it toyota and got an estimate for 10k plus to replace transmition which is probably what the car is worth.
Incident date: Aug 12, 2026
The 3.5-inch Instrument Panel Cluster went completely black while operating the vehicle, causing a total loss of speedometer and critical safety indicators (violating FMVSS 101). Concurrently, the engine computer limited vehicle performance to 3,000 RPM (limp mode). The vehicle exhibits the exact failure mode detailed in NHTSA Campaign 24V-652 (Jeep Recall 30B), but the manufacturer has not yet ad... Read more
Incident date: Aug 12, 2026
The contact owns a 2024 Toyota Grand Highlander. The contact stated that while driving at an undisclosed speed, there was an abnormally strong gasoline odor inside the cabin of the vehicle. The contact believed that the odor was caused by a fuel leak. The vehicle was taken to a dealer, where it was diagnosed with an evaporator filter failure, and it was determined that a fuel leak was not the caus... Read more
Incident date: Aug 12, 2026
1. Headlights. The headlights are dim to the point that vision at night is greatly impaired unless I use my high beams. It is available for inspection. 2. Impaired vision at night, I cannot see very well when driving at night, and others may be affected by not being able to see me as well. 3. This is a known manufacturing defect which has been confirmed by Nissan, and is actually subject of a clas... Read more
Incident date: Jul 30, 2026
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and referred the contact to th... Read more
Incident date: Jul 16, 2026
The contact owns a 2021 Mercedes-Benz GLB250. The contact stated that the front stationary roof panel detached from the vehicle and shattered. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact became aware of a recall with a similar failure; however, the VIN was not included, and the model year was not included in a recall for the failure. The manufacturer was not ... Read more
HYUNDAI
TUCSON HYBRID
(2026) - UNKNOWN OR OTHER
Aug 12, 2026
Incident date: Aug 11, 2026
RDU CLUTCH FAILURE Vehicle shutter at low speeds and during deceleration. Issue diagnosed after I had the vehicle inspected by ford dealership Ford TSB for this issue is 26-2328. I believe recall 21S02 should have been expanded to include more. My car was not manufactured during the dates listed for that recall. Ford parts have now switched manufacturers for the RDU CLUTCH which is now on back... Read more
Incident date: May 14, 2026
On [XXX] approx [XXX] PM, my 2023 BMW 740i (VIN [XXX], 46,093 mi, software 03/2026.30) suddenly accelerated on its own with no accelerator input from me. I was driving under 30 mph in Odessa, TX, shortly after making a left turn from [XXX] onto [XXX]. Once I felt the acceleration, I gradually braked while checking the HUD, which confirmed cruise control was NOT engaged. I also confirmed the accele... Read more
Incident date: May 14, 2026
On [XXX] approx [XXX] PM, my 2023 BMW 740i (VIN [XXX], 46,093 mi, software 03/2026.30) suddenly accelerated on its own with no accelerator input from me. I was driving under 30 mph in Odessa, TX, shortly after making a left turn from [XXX] onto [XXX]. Once I felt the acceleration, I gradually braked while checking the HUD, which confirmed cruise control was NOT engaged. I also confirmed the accele... Read more
Incident date: Jun 12, 2026
Car is less than a year old and forward camera is reporting visibility problem. Safety features, forward collision and autonomous driving is severely degraded. Tesla will not repair under warranty which requires disassembly of the camera housing. Front camera housing has been redesigned by Tesla but they are not retrofitting this fix for existing Model Y and have not issues a safety recall. This c... Read more
Incident date: Aug 6, 2026
The contact owns a 2016 Ford F-150. The contact stated that the vehicle was taken to the dealer for a software update. Upon retrieving the vehicle, the transmission failed to shift out of low gear. There were no warning lights illuminated. The vehicle was towed back to the local dealer, and the contact was informed that the vehicle needed to be driven for 250 miles. The vehicle was not diagnosed o... Read more
Incident date: Aug 7, 2026
My new vehicle was stuck in park the dealership replaced a control module then a gear shift assembly and now some kind of brake switch and im nervous that the vehicles is unsafe. The dealership has not been letting me know much I've had to call and they won't give me any paperwork.
Incident date: Aug 7, 2026
My new vehicle was stuck in park the dealership replaced a control module then a gear shift assembly and now some kind of brake switch and im nervous that the vehicles is unsafe. The dealership has not been letting me know much I've had to call and they won't give me any paperwork.
Incident date: Aug 7, 2026
My new vehicle was stuck in park the dealership replaced a control module then a gear shift assembly and now some kind of brake switch and im nervous that the vehicles is unsafe. The dealership has not been letting me know much I've had to call and they won't give me any paperwork.
Incident date: Jul 8, 2026
vehicle shifting erratically and shows fuel mileage low and loss of speedometer
Incident date: Jul 8, 2026
vehicle shifting erratically and shows fuel mileage low and loss of speedometer
Incident date: Jul 8, 2026
vehicle shifting erratically and shows fuel mileage low and loss of speedometer
Incident date: Aug 9, 2026
I was driving home from the store like 4 blocks away and on the road there’s dip n the road you can’t avoid it so after i drive over it the airbag light comes on with hitting anything.
Incident date: Jul 18, 2026
I am reporting a recurring safety issue with the Forward Collision Alert/Automatic Emergency Braking system on my 2023 Chevrolet Blazer 2LT. The vehicle frequently activates the Forward Collision Alert when there is no vehicle, pedestrian, or other obstruction in front of me. The red collision warning will illuminate and the system will beep even when the roadway is clear. More concerning, on th... Read more
1 injured
Incident date: Jul 18, 2026
I am reporting a recurring safety issue with the Forward Collision Alert/Automatic Emergency Braking system on my 2023 Chevrolet Blazer 2LT. The vehicle frequently activates the Forward Collision Alert when there is no vehicle, pedestrian, or other obstruction in front of me. The red collision warning will illuminate and the system will beep even when the roadway is clear. More concerning, on th... Read more
1 injured
Incident date: Jul 18, 2026
In September 2025, the manufacturer issued a component specific extended limited warranty(MINI ELW FRM 15Y/186M)acknowledging the Footwell Module (FRM) may fail after a 12-volt battery disconnect or power supply interruption. My vehicle was identified by VIN as affected. Beginning in 2021, my vehicle experienced recurring electrical failures consistent with FRM failure: three battery replacements ... Read more
Incident date: Sep 8, 2025
Was going down some s curves when the car started trying to turn me to the left when I needed to go right. I started trying to correct it but I had no control of the steering wheel. The car then immediately accelerated which in turn made me flip end over end 3 times . My air bag didn't deploy and my seat belt let me fly out the seat and bounce around the car
Crash
1 injured
Incident date: Jun 30, 2026
Swivel motion has started to jam when half locked, base will show half red/half green and refuse to lock. Unlock handle becomes hard to lift to swivel the car seat back to attempt to lock it again. I’ve contacted Evenflo, but waiting to hear back.
Incident date: Jun 30, 2026
The dashboard is completely out. I cannot see my speed,know if my lights are working, cannot not know if there is an issue with the car, cannot see gas. Completely unsafe. Year, make, and model are under the recall # 30B but because my vin is not bringing it up it is not covered despite matching everything else and it is a safety issue.
Incident date: Jun 30, 2026
On [XXX] I was driving my 2024 GMC Sierra 1500 Vin # [XXX] on a major highway in Houston when without warning the engine shut off, stranding me in the middle of busy traffic. I was able to get to the shoulder and restart the truck, but no warning lights came on so I continued on my drive when approximately 20 minutes later, while still on a busy freeway, the engine shut off again. I was able to r... Read more
Incident date: Aug 11, 2026
Engine squeeled then shut down. It froze up. Its a 6.2
Incident date: Aug 11, 2026
The contact owns a 2004 Dodge Ram 1500. The contact stated that the vehicle failed an inspection because the VIN was included in NHTSA Campaign Numbers: 16V352000 (Air Bags) and 15V313000 (Air Bags); however, the parts to do the recall repairs were not yet available. Four dealers were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a... Read more
Incident date: Aug 10, 2026
Driver Airbag light is illuminated
Incident date: Jun 13, 2026
Subject of Complaint: Sudden, simultaneous failure of critical safety and driver assist systems originating from an electronic sensor/control module failure inside the electronic power steering (EPS) gearbox. Description of Safety Hazard and Dashboard Indicators: While operating the vehicle, the Driver Information Interface (DII) suddenly illuminated with multiple critical safety faults simultane... Read more
Incident date: Jul 1, 2026
Subject of Complaint: Sudden, simultaneous failure of critical safety and driver assist systems originating from an electronic sensor/control module failure inside the electronic power steering (EPS) gearbox. Description of Safety Hazard and Dashboard Indicators: While operating the vehicle, the Driver Information Interface (DII) suddenly illuminated with multiple critical safety faults simultane... Read more
HYUNDAI
SONATA HYBRID
(2013) - STEERING
Aug 11, 2026
Incident date: Aug 10, 2026
I was driving on a somewhat bumpy road (due to construction works in that location), when suddenly several warning lights came on. Driver assist was disabled, power steering and electrical braking were disabled as well. I was driving at 10mph (this was at a roundabout) so was able to control the vehicle and safely navigate it to a place where I could park. I turned off the vehicle and waited a few... Read more
HYUNDAI
SONATA HYBRID
(2013) - ELECTRICAL SYSTEM
Aug 11, 2026
Incident date: Aug 10, 2026
I was driving on a somewhat bumpy road (due to construction works in that location), when suddenly several warning lights came on. Driver assist was disabled, power steering and electrical braking were disabled as well. I was driving at 10mph (this was at a roundabout) so was able to control the vehicle and safely navigate it to a place where I could park. I turned off the vehicle and waited a few... Read more
Incident date: Jun 4, 2026
Car stutters, shudders, and hesitates from stopped position. Vehicle does not excelerate smoothly. Safety concern when pulling out into traffic, crossing intersection, or leaving stop. Paducah Ford said it is torque converter and independent mechanic says that as well. Ford issued tech service information concerning shudder for Ford Edge 8F35 transmission and provides a repair procedure for to... Read more
Incident date: Nov 1, 2025
On July 12, 2026, I received notice that my 2025 BMW X4 xDrive30i is subject to NHTSA Recall 26V-438 involving the engine starter. I contacted BMW of Austin on July 13 and again on July 27 to schedule the recall repair. On both occasions, I was informed that the remedy was unavailable. No estimated repair date was provided. I then contacted BMW Recall Support Services. BMW confirmed in writing th... Read more
Incident date: Nov 1, 2025
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS, electronic stability control, and traction control warning lights illuminated. The contact pulled over into a parking lot. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The loc... Read more
Incident date: Aug 10, 2026
The steering wheel has developed resistance to turning left and right. It is most noticeable when driving on highways where small steering inputs are needed to keep the vehicle within a lane. The steering wheel with stick in place requiring more effort than normal to turn in either direction. When the steering wheel does turn, there is an audible click sound. The additional force needed to rotate... Read more
Incident date: Jul 9, 2025
The steering on my 2018 Honda CR-V intermittently sticks around the center position. When making small steering corrections, the steering wheel does not move smoothly and requires additional force to move past the center position. This creates difficulty making precise steering corrections and is a safety concern, particularly at highway speeds. I am concerned about a potential steering gearbox/EP... Read more
Incident date: Aug 11, 2021
A FRONT BAR ON THE LOWER FRONT LEFT OF THE CAR COLLAPSED LEAVING 2 SCREWS ON THE GROUNG AND STEERLING WHEEL NOT USABLE
Incident date: Jun 17, 2026
When unlocking the vehicle, the driver seat slides backwards and reclines to the maximum unexpectedly. If there is a passenger in the rear seat, the seat will trap the occupant and not stop when it meets resistance. This is similar to an already identified recall, but my vehicle was not on that list. I believe the recall should be expanded to more vehicles.
Incident date: Jun 17, 2026
The contact owns a 2016 Ford Edge. The contact stated that the brake warning light illuminated while driving at an undisclosed speed. The contact was notified of NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was on back order. The vehicle was taken to an independent mechanic, who replaced the brake pads and brake lines. The vehicle was then ... Read more
HYUNDAI
VELOSTER N
(2020) - ENGINE
Aug 11, 2026
Incident date: Jul 10, 2026
Twice in the past year, the vehicle stalled after coming to a stop at a red light. The morning after the most recent incident, the car would not start. I had it towed to the dealership. That was Luther Brookdale Dodge, Jeep and Ram in Brooklyn Center, Minnesota. Two weeks ago, I began to intermittently see the message '4WD Unavailable - Service Required'. I brought it yesterday, and was told ... Read more
Incident date: Aug 10, 2026
Took car in May to hemborg ford they replaced my brake bumper it was on recall. Took car back on August 3 of 2026 brake lights staying on. Had them recheck the recall again thought it might be that. I was told it was not the issue. I needed to change out brake switch and had to pay diagnostic fee so a total of just under 300. My brake lights stay on while driving my car and when we park the car. t... Read more
Incident date: Aug 10, 2026
My car was running normal and suddenly red warning lights came on and it said “engine overheated, pull over and turn off car immediately.” I did pull over but I was inside an interstate tunnel. I tried to give it a bit of gas to get out of the tunnel but the car would not power with pedal pressure at all. I had to get towed. After a diagnostic at BMW of Honolulu, the electric water pump had fa... Read more
Incident date: Aug 10, 2026
UNKNOWN, while driving when I was waiting at the signal (waiting for green signal to move) my vehicle automatically shifting from direct to park gear.Once shift to park then no other gears/buttons do not work, only I can turn off the vehicle and restart then all gears/buttons work to move on. This safety issue happened three times (6/25/2026, 7/13/2026 & 8/10/2026) on the road. I took my vehicle o... Read more
Incident date: Aug 10, 2026
Engine has been replaced three times already. Now, the engine has a constant cylinder 2 misfire with coolant level significantly decreasing. Car is shuddering real bad now. This is not the first time it happened. Before the third engine replacement, the car was moving on its own even with foot on the brakes. Very dangerous vehicle and unsafe.
HYUNDAI
ELANTRA GT
(2017) - ELECTRICAL SYSTEM
Aug 10, 2026
Incident date: Jul 22, 2026
Turn signal audio not present (lights working. No audio from radio, phone , collision warnings rear cross traffic warnings, door ajar audio warnings. Resetting the display fixes the problem. However, the issue returns the next day.