Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Oct 29, 2025
Car would not crank, got fuel system replaced. Week later after being parked, while driving car cut off on highway. Mechanic has vehicle and has determined the issue is Central Electronic Module. Car is 2010 Volvo S80 with active recall but vin number is not apart of recall while experiencing same problem that almost caused a major accident. Vin [XXX] INFORMATION REDACTED PURSUANT TO THE FREE... Read more
Incident date: Feb 1, 2025
Driving on freeway interchange ramp and sunroof exploded. Left a rectangular section broken in center of sunroof. NOT following a truck, NO rocks flew up, NO land on either side of ramp, NO overpass above.
Incident date: Feb 1, 2025
HVAC system went out at 7500ish miles. It was repaired under warranty, and a "fix" was administered through software by tesla. My HVAC has gone out again at 84k miles FOR THE SAME REASON. about 77k miles after it was just repaired. Quick check online. this is still a very common issue. No heat creates a significant safety hazard due to lack of the ability to defrost the vehicle or frost build... Read more
Incident date: Oct 22, 2025
To Whom It May Concern, I am submitting this email to document a vehicle safety issue involving my 2020 Ram 1500 (5.7L eTorque). In November 2025, the vehicle experienced a failure of the eTorque motorized alternator / belt starter generator system, resulting in a loss of the electrical and charging system. As a result, the vehicle became non-drivable. The vehicle was delivered to an authorized... Read more
Incident date: Oct 22, 2025
ABS module malfunction. This has been an ongoing problem for Jeep Wranglers of this year, previous and later. Jeep recalled other models for ABS module malfunctions. Being a retired auto worker am aware that same components are used on other models to defer manufacturing costs. Vehicle lot numbers do NOT isolate the problem. Bulk purchase of components should be checked per manufacturing date. I h... Read more
Incident date: Dec 19, 2025
The main issue is the transmission... It shudders. Now I have to change the oil every 10K miles on it, or it will start shuddering again. It first started when the truck had 50K or a little more miles in it. The issue was resolved, I thought... Then it did it again at 69K (Just out of the warranty). I called the dealership and they stated I had to pay if I wanted an oil change, and they could no... Read more
Incident date: Jun 15, 2021
Peterbilt has a recall 24V190 for the right hand shifter stalk. This VIN is not on the recall list however it does have the defective shift stalk and has been replaced 3 times prior to the recall. The most recent replacement was 8/20/24 replaced with the same defective part #. How do I get this truck on the recall list?
Incident date: Jan 10, 2026
The contact owns a 2021 Mazda CX-5 equipped with Firestone Tires, Tire Line: Destination LE3, Tire Size: 225/55/R19, DOT Numbers: 17XEFLE320725 and 17XEFLE321524. While the vehicle was parked, the contact was informed by a co-worker that there was a bubble on the rear passenger's side tire. The contact inspected the tire and noticed that there was a bubble that was two inches deep and 3 inches lon... Read more
Incident date: Jan 2, 2026
There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i have had my 4wd serv needed maintenance , the air conditioning doest get cold the heater doesnt heat up , i have checkee fluids && cleaned necessary components , i have checked all fuses . My vehicle seems to start most of it's issues once the temperature starts to his below 30degre... Read more
Incident date: Jan 14, 2026
The vehicle poses a fire risk not allowing the vehicle to be parked under structures and the vehicle cannot be charged even though it is a plug-in hybrid vehicle. There is an active recall and this is not the first one. The fix for the recall is a software update that can shut off the high voltage battery if an issue is encountered which leaves the vehicle in limp mode, which is dangerous when tra... Read more
Incident date: Jan 14, 2026
The vehicle poses a fire risk not allowing the vehicle to be parked under structures and the vehicle cannot be charged even though it is a plug-in hybrid vehicle. There is an active recall and this is not the first one. The fix for the recall is a software update that can shut off the high voltage battery if an issue is encountered which leaves the vehicle in limp mode, which is dangerous when tra... Read more
Incident date: Jan 14, 2026
The vehicle poses a fire risk not allowing the vehicle to be parked under structures and the vehicle cannot be charged even though it is a plug-in hybrid vehicle. There is an active recall and this is not the first one. The fix for the recall is a software update that can shut off the high voltage battery if an issue is encountered which leaves the vehicle in limp mode, which is dangerous when tra... Read more
Incident date: Nov 24, 2025
* Sudden Catastrophic Engine Failure. * The car lost power in the middle of a high traffic, very dark country road, forcing her to stay in the middle of the (undivided) road in the dark hoping cars didn't slam into her. A Collin County Sheriff was dispatched to keep her safe until the tow truck arrived almost two hours later." * The vehicle was towed to a dealer where they confirmed that the to... Read more
Incident date: Jan 8, 2026
Since buying this car brand new it’s been nothing but problem after problem. Newest problem is one I’ve been researching and long history of this issue. Needs to be recalled. It’s a DcDc issue very well known parts are on lengthy back order and the cost is astronomical!!! Please help !!!
HYUNDAI
ELANTRA GT
(2018) - UNKNOWN OR OTHER
Jan 14, 2026
Incident date: Dec 13, 2025
To Whom It May Concern, I am submitting this complaint regarding my **2024 Chevrolet Blazer** and the handling of my case by GM, GM Financial, and affiliated dealerships. In **sub-zero temperatures**, the heating system in my vehicle completely failed while I was transporting my **newborn child**, creating a serious safety concern. I immediately sought assistance at **Moran Chevrolet**, where I wa... Read more
Incident date: May 16, 2025
I've contacted Hyundai to try and do a recall repair on my Hyundai Elantra GT 2018 both through a local dealership (Planet Hyundai in Golden, CO) and Hyundai corporate. The engine is stalling and knocking very bad to the point where it's no longer drivable. It's burning oil non-stop and I am constantly adding oil to it. I'm getting pushback from Hyundai saying I never fixed the recall when I was a... Read more
Incident date: Jan 12, 2026
Idle Stop Failure. This has occurred many times. Presents itself as: Failure to restart upon releasing the brake. Rough restart. Sometimes have to completely turn off car and restart.
Incident date: Jan 12, 2026
Idle Stop Failure. This has occurred many times. Presents itself as: Failure to restart upon releasing the brake. Rough restart. Sometimes have to completely turn off car and restart.
Incident date: Dec 4, 2025
The contact owns a 2020 Kia Sedona. While driving approximately 30 MPH on a main road, the steering wheel started shaking abnormally and became difficult to control. The vehicle was driven to a tire shop and then to an independent mechanic. Additionally, the sliding doors failed to open as needed, the steering wheel occasionally seized, there was tread separation in the tires, and the wheels were ... Read more
Incident date: Dec 4, 2025
Abs control module defective been having this problem for over five years. Ram just keeps saying no parts available. That they are working on solution. I think they are dragging there feet on purpose hoping the trucks will wear out before they have to fix. These companies need to be held accountable. Thanks for any help
Incident date: Dec 4, 2025
Service engine light has been lit up and it says “emissions system problem”. I have had it tested at the shop and it states code P219A (air-fuel ratio variation of cylinder [bank 1, rear bank) which I am told has a warranty extension from Honda for 10 years or 150k miles. I am told my VIN does not quality. If other 2019 Odyssey’s have the same issue and qualify, why doesn’t mine? The fuel ... Read more
Incident date: Dec 20, 2025
While I driving in the past week, a warning that "propulsion power reduced" appeared on my dashboard several times. The last time that I had driven the car, the heater would not turn off, and the smell of burnt rubber filled the car and then dissipated soon after. The car would only run in it's gas engine mode, and not switch over to electric mode, as it usually would. The next morning, the car wo... Read more
Incident date: Dec 27, 2025
Power tailgate stopped working. Warning indicator indicated Power Tailgate failure. Dealer found water to be leaking onto tailgate unit from driver’s side roof rail. Recommended replacing and programming new PTG unit and resealing water leak. Repair cost was $1,311.51
Incident date: Dec 27, 2025
Power tailgate stopped working. Warning indicator indicated Power Tailgate failure. Dealer found water to be leaking onto tailgate unit from driver’s side roof rail. Recommended replacing and programming new PTG unit and resealing water leak. Repair cost was $1,311.51
Incident date: Dec 27, 2025
Power tailgate stopped working. Warning indicator indicated Power Tailgate failure. Dealer found water to be leaking onto tailgate unit from driver’s side roof rail. Recommended replacing and programming new PTG unit and resealing water leak. Repair cost was $1,311.51
Incident date: Jan 14, 2026
On December 27, 2025, while driving, the engine suddenly lost power and the vehicle entered limp mode and became undriveable. A warning light appeared and diagnostic code P1326 was later confirmed, indicating engine bearing failure. The vehicle could not be driven safely and required towing to a Hyundai dealership the following day. The engine failure caused a loss of propulsion safety risk. The ... Read more
Incident date: Jan 14, 2026
The accelerator pedal is unresponsive at times when attempting to accelerate from a complete stop, or a rolling stop, while traveling below 5 mph. This presents itself as a "dead pedal" type situation where no matter the accelerator angle given by the driver, zero power output at the engine is given. This can be logged via electronic data logger, and clearly the throttle angle does not change when... Read more
Incident date: Jan 14, 2026
The accelerator pedal is unresponsive at times when attempting to accelerate from a complete stop, or a rolling stop, while traveling below 5 mph. This presents itself as a "dead pedal" type situation where no matter the accelerator angle given by the driver, zero power output at the engine is given. This can be logged via electronic data logger, and clearly the throttle angle does not change when... Read more
Incident date: Jan 14, 2026
Automatic emergency braking system phantom braking; Several different times now, on the road; at low speed causing sudden stopping in traffic; after pulling over the emergency stopping system turned off but the transmission locked up in one gear; drive on in a fixed gear and after several miles transmission unlocked and vehicle returned to normal; Have not gone to dealer No compone... Read more
Incident date: Jan 13, 2026
Truck began idling very rough. Went straight to the dealership. They shut the truck off and it would not restart. No CEL or messages on the dash. Tear down reveled a failed exhaust valve in cylinder #4. Truck has 10,000 miles. A replacement engine has been ordered under warranty. Luckily, we happened to only be a few miles from a dealership when the failure happened. There was no warning, ... Read more
Incident date: Jan 9, 2026
Vehicle acts like it wants to shut off. No warnings or check engine lights it just starts to shake and not let me accelerate. Auto shop looked at it and engine and transmission are ok. They look ed at it 6 times in 4 months and it just keeps happening. Now car is leaking oil and they can’t figure out where from, they replaced oil pan me anything relating to it so not sure what’s wrong. Also, c... Read more
Incident date: Jan 9, 2026
Vehicle acts like it wants to shut off. No warnings or check engine lights it just starts to shake and not let me accelerate. Auto shop looked at it and engine and transmission are ok. They look ed at it 6 times in 4 months and it just keeps happening. Now car is leaking oil and they can’t figure out where from, they replaced oil pan me anything relating to it so not sure what’s wrong. Also, c... Read more
Incident date: Jan 5, 2026
The contact owns a 2016 Chrysler Town and Country. The contact stated that while at a complete stop, the vehicle failed to accelerate upon depression of the accelerator pedal. The contact was forced to place the gear selector into either park(P) or neutral(N), and restarted the vehicle, and the vehicle resumed normal operation after being restarted. The contact stated that on one occasion, the che... Read more
Incident date: Nov 12, 2025
I was parked in a spot outside the Service Department of John Kennedy Ford, waiting for my son, who was getting his car serviced. I couldn't see the door of the Service Department, so I decided to move to a position in which I could see my son exit the Department. I put the car into Reverse to exit the spot and it accelerated at an uncontrollable rate of speed backwards, striking two cars parked o... Read more
Crash
1 injured
Incident date: Nov 12, 2025
I was parked in a spot outside the Service Department of John Kennedy Ford, waiting for my son, who was getting his car serviced. I couldn't see the door of the Service Department, so I decided to move to a position in which I could see my son exit the Department. I put the car into Reverse to exit the spot and it accelerated at an uncontrollable rate of speed backwards, striking two cars parked o... Read more
Crash
1 injured
Incident date: Nov 12, 2025
Purchased a used 2008 Lexus LS460 and within about two hours the vehicle abruptly and completely shut down while driving in traffic, with no warning and no practical ability to predict the failure or safely pull off the road. Near collisions were narrowly avoided only because other drivers swerved or slammed on brakes. At the time of purchase there were no warning lights illuminated, but immediate... Read more
Incident date: Dec 18, 2025
At some point in June 2025, between approximately 11 a.m. and 2 p.m., I was driving southbound on the 110 Freeway in Los Angeles, just south of the 134 interchange, at approximately 45 mph. Traffic was light, with no vehicles in front of me and no vehicles attempting to merge into my lane. Without warning, a bright red alert appeared on the dashboard of my 2019 BMW x3 and the vehicle suddenly app... Read more
1 injured
Incident date: Dec 18, 2025
While at a four-way intersection, I went to press the throttle, and there was a very significant lag in acceleration, almost causing an accident.
Incident date: Jan 2, 2026
Back window glass spontaneously exploded. there was only a temperature difference of around 20 degrees, nothing crazy and the back window exploided out
Incident date: Dec 31, 2025
The contact owns a 2017 Mercedes-Benz GLS450. The contact heard an abnormal humming sound when the vehicle was started, and the humming sound grew louder over time. The contact believed that the humming sound was coming from the driver's side headlamp. The contact stated that the headlamp was equipped with a small internal fan to dissipate heat. Additionally, other electrical failures were occurri... Read more
Incident date: Dec 31, 2025
The engine experienced a failure in cylinder #5, confirmed by diagnostic trouble code P0305 (Cylinder 5 Misfire). The vehicle and engine remain in their post-failure condition and are available for inspection upon request. The problem was confirmed through diagnostic testing, which retrieved code P0305 (Cylinder 5 Misfire). The misfire is present whenever the vehicle is running and is reproducible... Read more
Incident date: Dec 31, 2025
Purchased this car used 3 years ago. Followed owner's manual for oil and filter changes. On 1/2/26 the engine seized, had it towed to Hyundai dealership and they will not approve a replacement for the engine because they said I hadn't followed maintenance guidelines. I submitted all receipts and they still are denying. I had the KSDS and all Hyundai campaigns addressed which was to extend the ... Read more
Incident date: Jan 13, 2026
the car suddenly would not go over 10 mph. all driver-assistance was lost. the dashboard was rotating warning alarms that all systems were not functional. it turned out to be the result of a faulty engine design that necessitated a head gasket replacement!
Incident date: Jan 12, 2026
The contact owns a 2015 Lincoln MKC. The contact stated that visible air bubbles had formed inside the windshield glass. The contact stated that the bubbles were more prominent while driving in direct sunlight. The failure affected the visibility of the driver and was a safety hazard while operating the vehicle. The vehicle was taken to a dealer, but the contact was not offered any assistance. The... Read more
Incident date: Jul 5, 2025
The sunroof shattered suddenly while driving. There was no external impact to the vehicle.
Incident date: Apr 2, 2024
The In-Cabin Camera system is having non stop issues. I have had this car since 2024 and have never experienced issues with this system like I have for the past month or so. I don't know if this is because of the latest update that was done on 11-26-25 or not.The system constantly goes off telling me to keep my eyes on the road when I am staring at the car in front of my while I am driving. It din... Read more
Incident date: Jun 2, 2025
Faulty engine, head gasket failure and needing total engine replace at 83,000 miles
Incident date: Jan 8, 2026
Abs control module defective per dealer diagnostics (110 bucks) , abs light on, brake light on, traction control light on , little car on downhill slope, safety issues are driving without brake control and steering, parts on back order alot of people flooding internet with same issue, as well as oil cooler, who puts plastic in the middle of a hot motor and thinks that wont break, that should h... Read more
Incident date: Jan 8, 2026
Abs control module defective per dealer diagnostics (110 bucks) , abs light on, brake light on, traction control light on , little car on downhill slope, safety issues are driving without brake control and steering, parts on back order alot of people flooding internet with same issue, as well as oil cooler, who puts plastic in the middle of a hot motor and thinks that wont break, that should h... Read more