Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 76,133 complaints for HYUNDAI
Incident date: Oct 8, 2025
Incident Description: While my wife was driving our 2022 Chevy Blazer at approximately 40 miles per hour, the vehicle’s dashboard suddenly went dark and became unresponsive. Multiple warning lights illuminated simultaneously, including the check engine light, ABS light, and other system alerts. The dashboard appeared to flicker as though it was repeatedly shutting down and restarting. When the... Read more
Incident date: Oct 8, 2025
Good day, please note that most of my communication with Hyundai has been over the phone. I sent one an email shortly after the event, and after following up on the phone, I received this following string separately. I can forward you more along the way, but Hyundai is in possession of the call recordings. I was hoping they would cover my repairs, my engine had a lifetime warranty, but during th... Read more
Incident date: Oct 8, 2025
Good day, please note that most of my communication with Hyundai has been over the phone. I sent one an email shortly after the event, and after following up on the phone, I received this following string separately. I can forward you more along the way, but Hyundai is in possession of the call recordings. I was hoping they would cover my repairs, my engine had a lifetime warranty, but during th... Read more
Incident date: Oct 18, 2025
There is a flaw in Volvo sunroof drains. There are class action lawsuits because of this. 6 months after purchasing my car, there was a leak into my car due to a clogged sunroof drains causing damage to electronics and potentially to computers within the car. I fixed it at a quote of over $2k. Volvo refused to cover it under my warranty. Now, 6 months after the fix, the SAME issue is happeni... Read more
Incident date: Oct 28, 2025
Right Rear upper and lower toe links broke nearly causing a serious accident when brakes were applied, vehicle pulled severely to the right causing it to swerve and narrowly missing another vehicle. The toe link failure on my vehicle which has only 29702 miles put my life and the life of my family members at risk. The vehicle was brought to our local licensed repair shop in Massapequa, NY where th... Read more
Incident date: Oct 29, 2025
Backup camera started glitching on and off for a couple weeks and eventually stopped working completely and screen is now black when shifted in to reverse. Purchase new camera from dealer, installed, but did not fix issue so I returned it. Found out later that the camera requires initialization or programming depending on year so replacing my consumer does not appear possible.
Incident date: Oct 27, 2025
Visibility under certain conditions is very poor. Reflection on the windshield from the dash creates unsafe driving conditions. It is especially bad when driving into a dark area like a parking garage or car wash. Almost impossible to see other vehicles or people. Polarized, sunglasses, eliminates or reduces the reflection but they are not always within reach. This is not an isolated incident. It... Read more
Incident date: Oct 22, 2025
Battery drain happens and vehicle Will be hard to start or not start at all. New battery was installed and 4 months later, same issue. It has been taken into dealership multiple times and they can never recreate the issue and have found nothing wrong with the vehicle to repair. This has caused wife and kids to be stranded because vehicle won’t start. No warning lights, nothing that the dea... Read more
Incident date: Oct 29, 2025
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experien... Read more
Incident date: Mar 17, 2025
The air conditioning only blows HOT air. The vehicle was inspected by my mechanic and states that the compressor and belt have failed and needs to be replaced. I realize that my 2020 Silverado is out of warranty, but after looking into this situation, I have found that GM has had known air conditioning issues with certain Silverado models, especially 2019-2021. I believe this is a widespread de... Read more
Incident date: Aug 20, 2025
I wanted to update a previous report. The vehicle had had some odd electrical issues. The brakes ended up failing while driving but no electrical issues at the time proceeding it. What I wasn't able to report before was that the brake pedal sunk to the floor with no effort to stop the vehicle at all. The emergency brake is a button on the left side of the vehicle which was attempted to be engag... Read more
Incident date: Oct 29, 2025
SUNROOF will not closed , refuse to close on my car
Incident date: Oct 29, 2025
In morning dew/foggy winshield, the systems will disable easily. You get pop ups such as: Inattentive Driving Disabled, Camera Obscured. And forward collision warning disabled, camera obscured. I’ve had many vehicles in the past and the safety systems never disable this easily over slight fog or slight morning dew. Even with a lot of fog on the winshield my other cars are still fine. I also have... Read more
Incident date: Oct 29, 2025
In morning dew/foggy winshield, the systems will disable easily. You get pop ups such as: Inattentive Driving Disabled, Camera Obscured. And forward collision warning disabled, camera obscured. I’ve had many vehicles in the past and the safety systems never disable this easily over slight fog or slight morning dew. Even with a lot of fog on the winshield my other cars are still fine. I also have... Read more
Incident date: Oct 27, 2025
The engine had catastrophic failure McCluskey Chevrolet Kings Auto Mall said it needs an engine replacement that has a blown engine. There is currently a recall on this particular 6.2 l87 engine from 2019 to 2024 but my vehicle for some reason isn't included but it's got the same problems as all the other ones
Incident date: Oct 27, 2025
I’ve had several instances where putting the vehicle into park the system doesn’t register the shifter button being pressed and continues to be in the current gear. IThis seems to be a safety issue since it has happened multiple times ever since I bought the vehicle. I made sure to fully press the Park button but it continues to stay in the drive or reverse gear The first time it happened I d... Read more
Incident date: Oct 12, 2025
While driving the instrument panel reboots and or just goes blank, leaving the vehicle without any display. This will happen multiple times per week and has happened since I purchased the vehicle. I have reported this to the dealer without any solution.
Incident date: Oct 12, 2025
High oil consumption, Taken to dealer for oil consumption test, Have to drive vehicle 1000 miles , Then take vehicle back to dealership to see how many quotes of all I’ve burnt or lost recheck oil levels
Incident date: Jun 27, 2025
The car has the same problem it had before the recall. The dealer who supposedly fixed it says it's no longer under the recall warranty.
Incident date: Oct 1, 2025
In September 2025 engine light came on and the message Engine Power is Reduced. The message and light went off. In October 2025 the engine light came on again and another message came on. Something like service ES. I didn’t catch the rest of it. No trouble driving and engine light went out after driving awhile. I took it to the Chevy dealer and they told me I need a new fuel pump. Car has onl... Read more
Incident date: Oct 1, 2025
The contact owns a 2025 Hyundai Palisade equipped with Hankook Tires, Tire Line: Ventus S1 Noble, Tire Size: 245/50/R20, DOT Number: 15MA0-1AH0-2424. The contact stated that upon inspecting the vehicle, the front driver’s side tire and the front passenger’s side tire were bald. The vehicle was taken to the dealer, who confirmed that the tread on both tires was bald; however, no assistance was ... Read more
Incident date: Oct 18, 2025
I am writing to formally report a serious safety incident involving my Mercedes-Benz vehicle. While driving home recently, without any warning, I heard a sudden explosion that sounded like a gunshot. In an instant, shattered glass fell throughout the interior of the car, covering my daughter, grandson, and me. Fortunately, the only other vehicle nearby was at a considerable distance; otherwise, th... Read more
Incident date: Apr 28, 2025
Power steering sticks while making gradual turns in either direction. Most commonly noted on highway entrance/exit ramps, but also slight curves in the road. Some force is needed to return the steering wheel to the correct position which has led to over correction. This is a repeated issue, not an isolated incident.
Incident date: Oct 27, 2025
We had the seat fail on one of our middle row seats. It lines up with a dealer service, and we believe the dealer probably broke it while performing other work, but we don't have before/after videos or anything like that to prove it. The issue is that there is a plastic piece that breaks, which means that the seatback no longer locks. This is apparently a common problem in these cars: https://ww... Read more
Incident date: Oct 28, 2025
The door Actuators on both sides of car do not work properly when you press the lock button on the remote the doors don't lock the actuator prevents locks from opening and closing the doors thus, you think your vehicle is locked but it isn't locked. The trunk closes immediately after it goes up in the open position causing a risk for someone to hit his/her head as the trunk closes immediately aft... Read more
Incident date: Oct 28, 2025
The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 45 MPH, the contact was cut off by another vehicle that had pulled out in front of the vehicle. The contact depressed the brake pedal with force to keep from crashing into the vehicle. The contact stated that the seat belt pretensioner held firmly in place; however, the passenger's seat belt failed to restrain ... Read more
Incident date: Oct 28, 2025
The contact owns a 2017 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to be restarted. The contact also stated that the rear passenger’s side door failed to open when the unlock button was engaged. The vehicle was taken to the dealer, where it was diagnosed that t... Read more
Incident date: Apr 23, 2025
The vehicle intermittently loses power and displayed “Engine Malfunction/ Service Now” warnings beginning several months ago. Diagnostic code U0652 (Lost Communication with EGR System) was recorded. This failure was later confirmed by a Nissan dealer, who identified a faulty EGR valve and differential-pressure sensor, with low coolant and internal coolant loss (no external leaks). During revi... Read more
Incident date: Oct 21, 2025
[XXX] [XXX] > [XXX] [XXX] > I’m reaching out regarding an issue with Range Rover Las Vegas. Our body shop represents a client whose vehicle requires an aluminum roof-panel replacement. The dealership has refused to sell the part, stating that because it is made of aluminum it may only be sold to JLR-certified facilities. Under Nevada law, registered repair facilities must have acces... Read more
HYUNDAI
VELOSTER N
(2022) — STRUCTURE:BODY
Oct 28, 2025
Incident date: Oct 21, 2025
I was driving down the interstate going 64mph and my grill deflector flew off. Then a piece of the bracket flew up and landed on the hood about 7-10 miles afterwards.
HYUNDAI
VELOSTER N
(2022) — LANE DEPARTURE: ASSIST
Oct 28, 2025
Incident date: Oct 21, 2025
While driving my 2022 Hyundai Veloster N (around 44,000 miles), the steering system suddenly failed without warning. All lane departure and steering warning lights came on, and the steering wheel locked hard to the left, causing the car to veer into oncoming traffic. I narrowly avoided a collision and was able to regain control, but it was extremely dangerous. The vehicle was later diagnosed by th... Read more
HYUNDAI
VELOSTER N
(2022) — LANE DEPARTURE: WARNING
Oct 28, 2025
Incident date: Oct 21, 2025
While driving my 2022 Hyundai Veloster N (around 44,000 miles), the steering system suddenly failed without warning. All lane departure and steering warning lights came on, and the steering wheel locked hard to the left, causing the car to veer into oncoming traffic. I narrowly avoided a collision and was able to regain control, but it was extremely dangerous. The vehicle was later diagnosed by th... Read more
Incident date: Sep 20, 2025
Car broke down driving from Dallas to Oklahoma on the highway while at cruising speed. We were able to pull over safely and after towing the car home, the engine produced a knocking sound. Upon further investigation, there is a recall for rod/bearing issues with 2016-2020 Acura MDX's and other various models like the Acura TLX, Honda Pilot, etc. This only extended to certain models and there has b... Read more
Incident date: Sep 20, 2025
I’m writing to report a serious safety concern with my 2024 Hyundai Palisade (VIN: [XXX] ). The second-row seat belt on the passenger side does not retract or stay secure properly. It often remains loose or gets stuck when pulled, and sometimes won’t tighten back automatically. I brought my vehicle to the dealership, but they said they couldn’t replicate the issue. I recorded a video clearl... Read more
Incident date: Aug 1, 2025
There has been High oil consumption after 100,000 miles and the low oil light has shown. It will burn more than a quart in less than 1,000 miles.
Incident date: Aug 30, 2025
Sunroof wind deflector broke causing the track for sunroof to be off and sunroof won't close. This is a safety concern for the stability of the sunroof and apparently it is a common problem. Yes the problem was confirmed by the dealer.
Incident date: Aug 30, 2025
The vehicle has ~51K miles. It has been maintained according to the manufacturer's recommended repair schedule. At low speeds (<10 mph) or when coming from a full stop the vehicle hard shifts. When driving up inclines at low speeds (<10 mph), the vehicle shakes and stutters on the verge of shutting off. This happened twice on [XXX]. I experienced a full vehicle shut off on [XXX} while the vehicle... Read more
Incident date: Oct 1, 2025
I had an issue starting the vehicle. Once it started the check engine light was lit. I stopped at the nearest Autozone for a diagnostic check and the code P00C6 registered for Fuel Pump. I had the vehicle checked by a mechanic and he explained to me this vehicle has (2) fuel pumps. One in the fuel tank and one on the engine, which is considered a high pressure fuel pump. That is where the fai... Read more
HYUNDAI
SANTA FE SPORT
(2017) — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Oct 27, 2025
Incident date: Oct 27, 2025
Tesla FSD v14.1.3 feels unsafe for the typical “average” driver because it no longer allows users to set a maximum speed limit offset when using the Standard driving profile. In FSD v13, drivers could specify a max speed offset—such as 10% or 15% above the posted limit—when FSD was enabled. However, this option is no longer available in FSD v14. As a result, FSD v14 in the Standard profil... Read more
HYUNDAI
SANTA FE SPORT
(2017) — ENGINE
Oct 27, 2025
Incident date: Oct 27, 2025
The light for the passenger airbag has been on for years. I have taken it in, and the only thing the service department determined is that there was a water bottle under the seat. I was rear-ended into another vehicle, and the airbag did not deploy. The engine burns the oil from an oil change in approximately two weeks. I add a quart of oil every two weeks. If the engine seizes while driving due ... Read more
Incident date: Oct 27, 2025
The light for the passenger airbag has been on for years. I have taken it in, and the only thing the service department determined is that there was a water bottle under the seat. I was rear-ended into another vehicle, and the airbag did not deploy. The engine burns the oil from an oil change in approximately two weeks. I add a quart of oil every two weeks. If the engine seizes while driving due ... Read more
Incident date: Oct 27, 2025
I've taken the vehicle to several mechanics for engine-idling when turning, going up-hill. I've purchased new plugs, lines, engine cleaners, no-one can figure it out. The oil now has engine shavings even though the oil was recently changed. The car broke down today
Incident date: Oct 27, 2025
I've taken the vehicle to several mechanics for engine-idling when turning, going up-hill. I've purchased new plugs, lines, engine cleaners, no-one can figure it out. The oil now has engine shavings even though the oil was recently changed. The car broke down today
Incident date: Oct 20, 2025
Hi my 2022 chevroley suburban has been sidelined for more than two months with a problem that involves my cylinder number 5 ( lifter and camshaft or crankshaft ) i believe. a well known issue with these cars. i happened just a few miles out of my warranty. when i went to chevrolet to explain to them. they didn't want to fix it. i have two young children that i take to school with this vehicle and ... Read more
Incident date: Oct 19, 2025
Vehicle suddenly began shutting off upon braking and/or acceleration at any speed, idling very hard, and/or barely starting or dying immediately after starting and making a very loud whining noise while driving on an interstate. A mechanic ran a diagnostic test on it and determined that it was a P1327 code and recommended it be taken to dealership for full engine failure. This particular code was ... Read more
Incident date: Oct 27, 2025
The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at 30 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost power. The vehicle was coasted over to the right side of the road, turned off, restarted, and returned to normal functionality. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; ho... Read more
Incident date: Oct 22, 2025
My 2019 x3 model has been leaking coolant from multiple places. I have already needed to replace the water pump at my mechanic and now there's an additional coolant leak and the radiator and radiator hoses are affected and may need replacement. My dealer has not reported this issue yet and no recall has been declared for my type of vehicle, but I cannot afford to fix this issue out of pocket and i... Read more
Incident date: Oct 16, 2025
The contact owns a 2021 Subaru Legacy. The contact stated that while driving at various speeds during colder weather, the heater failed to operate as intended. Additionally, the Eyesight system was inoperable. The check engine and other unknown warning lights were displayed. In addition, the contact stated that the engine failed to warm up as intended after being started, and the engine temperatur... Read more
Incident date: Oct 27, 2025
The contact owns a 2012 Honda Civic. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor detected. The contact pulled over and parked the vehicle, and became aware that there was fuel leaking onto the ground. The vehicle was taken to an independent mechanic, who determined that the fuel line needed to be replaced. The vehicle was not repaired. Th... Read more