Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 76,133 complaints for HYUNDAI
Incident date: Nov 1, 2025
My 2004 Toyota Tacoma was part of the frame replacement back in the fall of 2018 when Bobby Rahal Toyota in Mechanicsburg, PA has by truck for over 6 months while they replaced my frame. It has been determined that my rear differential is rusted and is now to the point of needing replaced. For over the last year I have tried working with Bobby Rahal to come to and understanding on having this ... Read more
Incident date: May 17, 2023
When using ADAS, the vehicle brake does not remain engaged after the vehicle is stopped, resulting in uncommanded rollback when the car autonomously stops in traffic on a hill. This occurred repeatedly without warning, and with ADAS remaining fully engaged and unaware of the rollback until driver intervention. In one instance, uncommanded rollback caused a near-miss where the vehicle was only ... Read more
Incident date: May 17, 2023
In early May 2023 I was driving my 2018 Elantra vehicle on the expressway. I had hot an area where there was traffic and had to slow down and move along with the speeds everyone else was going. When I slowed down my engine quit. Everything turned off and the car was stalled. I was able to turn the car back on and start the engine but there was a loud knocking sound coming from the engine and when ... Read more
Incident date: May 17, 2023
In early May 2023 I was driving my 2018 Elantra vehicle on the expressway. I had hot an area where there was traffic and had to slow down and move along with the speeds everyone else was going. When I slowed down my engine quit. Everything turned off and the car was stalled. I was able to turn the car back on and start the engine but there was a loud knocking sound coming from the engine and when ... Read more
Incident date: Oct 20, 2025
Accident going about 50 mph and no airbags deployed
Crash
1 injured
Incident date: Oct 10, 2025
Recall for rear axel has not been repaired this is now overdue my ford dealer claims parts have not been provided by Ford Corporation.
HYUNDAI
VELOSTER N
(2020) — ELECTRICAL SYSTEM
Nov 1, 2025
Incident date: Nov 1, 2025
My 2017 Ram 1500 suffered a complete failure of the electronic power steering (EPS). The truck became unsafe to drive — steering assist cut out suddenly, and warning lights appeared. A professional mechanic removed the rack-and-pinion and found it completely filled with water and mud, despite no external damage. This is a sealed electronic unit — contamination like this points directly to a ma... Read more
Incident date: Oct 30, 2025
I would like to report that the 2021 Kia Sorento SX X-Line Prestige I own has a chronic oil leak from the oil pan. The dealer has attempted to reseal the pan two times and has replaced the pan and gasket once as well. The vehicle has leaked oil since it was practically new and poses an environmental hazard.
Incident date: Oct 30, 2025
Hyundai is ignoring the fact that many Ioniq 5 have an ICCU defect that happens without warning and can leave you stranded with a bricked car that you can’t drive. They have a software recall for it that I had performed at the dealer. This did not solve the problem because it failed yesterday and I was stranded far from home. They continue to put this same part in the 2025 model. I have a 2024. ... Read more
Incident date: Oct 30, 2025
Hyundai is ignoring the fact that many Ioniq 5 have an ICCU defect that happens without warning and can leave you stranded with a bricked car that you can’t drive. They have a software recall for it that I had performed at the dealer. This did not solve the problem because it failed yesterday and I was stranded far from home. They continue to put this same part in the 2025 model. I have a 2024. ... Read more
Incident date: Oct 30, 2025
Driving down an in town road going approximately 35 mph with no cars within 5 car lengths front side and back when I hear three beeps and my car brakes hard on its own and then continues. It was scary and I pulled off the road to a parking lot to turn the car off and on. While today I didn’t have anyone tailgating me, this could have easily been a bad accident in town traffic. I plan to contact ... Read more
Incident date: Oct 30, 2025
The vehicle front brake disks are not compatible for this vehicle. The action of braking causes heating of the disks. The disks warp due to the heat. The result is when braking at highway speeds, the entire front end vibrates excessively. This is unsafe in wet or snowy conditions as this greatly decreases the braking efficiency. The first time this was observed the vehicle had 22,000 miles and the... Read more
Incident date: Oct 30, 2025
The vehicle's software was updated on Oct 21, 2025. The software has serious flaw. When driving on slight incline on the passing lane the vehicle will apply the brakes without warning. This has happened 3 times. At times, when vehicles were following me they also had to apply the brakes unexpectedly. Had they not applied their brakes, they would have rear ended me at highway speeds. I also recall ... Read more
Incident date: Oct 24, 2025
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, there was a rattling sound coming from the rear of the driver’s door. Upon inspecting the vehicle, the contact discovered that the exterior trim on the front driver’s door had started to detach and was loose. The vehicle was taken to the dealer, where it was determined that the exterior t... Read more
HYUNDAI
SANTA FE HYBRID
(2024) — STRUCTURE
Oct 31, 2025
Incident date: Oct 31, 2025
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, it was noticed that the front passenger side A-pillar trim sealant was deteriorating. The local dealer was not contacted. The vehicle was not diagnosed or repaired.... Read more
HYUNDAI
SANTA FE HYBRID
(2024) — ENGINE
Oct 31, 2025
Incident date: Oct 31, 2025
When accelerating from a stop, the transmission fails to engage causing the engine to rev but not allow for movement until the gas pedal is disengaged then engaged again. This happens sporadically and I have not been able to find a pattern or reason for this issue. I have reported this to Hyundai and taken the vehicle in but the dealership was unable to reproduce the issue after driving the vehicl... Read more
HYUNDAI
ELANTRA HYBRID
(2025) — AIR BAGS
Oct 31, 2025
Incident date: Oct 30, 2025
Side airbags deployed while driving down road at about 35 mph hitting a minor bump in road. Air bags deployment while the car is in motion during safe driving conditions is a distraction to the driver and harms the passengers who are in the vehicle who if the airbags did not deploy would have remained safe since no collision was experienced. Took vehicle to Honda dealership- who stated airbags w... Read more
Incident date: Jun 1, 2025
The jeep upon hitting a bump on the right tire on freeway at speeds, right tire goes into a, "death wobble," and violently shakes steering wheel and vehicle like it is coming apart. . Around 60-70 mph. Usually on a left corner and right tire hits a bump. Steering wheel violently shakes. Jeep right wheel violently shakes. Has happened several times till the vehicle gets pulled over to a slow or ... Read more
Incident date: Oct 15, 2025
Driver's door locks when keys are left inside the vehicle. Other door locks are not affected.
HYUNDAI
TUCSON HYBRID
(2022) — ENGINE
Oct 31, 2025
Incident date: Oct 31, 2025
The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle stalled. The contact stated that unknown warning lights were intermittently illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that ... Read more
HYUNDAI
TUCSON HYBRID
(2022) — UNKNOWN OR OTHER
Oct 31, 2025
Incident date: Oct 31, 2025
While driving the engine would not turn on and we were stuck EV MODE. Lost power , had to pull off to shoulder of road and had to turn vehicle off and back on in order for car to move.
HYUNDAI
TUCSON HYBRID
(2022) — ELECTRICAL SYSTEM
Oct 31, 2025
Incident date: Oct 31, 2025
While driving the engine would not turn on and we were stuck EV MODE. Lost power , had to pull off to shoulder of road and had to turn vehicle off and back on in order for car to move.
HYUNDAI
SANTA FE SPORT
(2015) — ENGINE
Oct 31, 2025
Incident date: Sep 1, 2025
Spark plug blew out no check enginge lite until after coil an plugs replaced now motor has a knocking sound 5/23 not 1969 like date happended onlys puts down even if i select present day
Incident date: Oct 11, 2025
The brakes suddenly failed in our 2013 Prius V while she was driving with our two young children. It was extremely scary, and very dangerous. Toyota has known about the braking system issues for years but refused to offer a recall to avoid costs. This needs to be immediately addressed.
Incident date: Oct 30, 2025
Unacceptable response by Land Rover to remedy a serious safety recall identified and communicated in late July/early August 2025 in a timely manner! Multiple and contradictory explanations and excuses for the lack of solution and mitigation by both the local dealership as well as the national Land Rover North America corporate representatives. Additional confusion and lack of response is related t... Read more
Incident date: Oct 21, 2025
The Honda High Pressure Fuel Pump Recall is an ongoing and critical safety campaign impacting numerous Honda and Acura models primarily from the 2017-2022 model years. The defective fuel pump component can fail unexpectedly, causing sudden loss of engine power while driving, significantly increasing the risk of a crash or fire. I am the manager and co-owner in an automotive mechanic workshop in M... Read more
Incident date: Sep 2, 2025
We have owned our 2019 Acura RDX for about 4 years. Roughly 2 years ago my wife called me panicked that the car had lost power and the check engine light was on as she was exiting the freeway. It was a rainy day, she had our kids in the car on the way to a soccer game. I called off work with an emergency, drove an hour to where she was and scanned the car. No codes popped up on my scanner, I start... Read more
Incident date: Oct 13, 2025
The left side lower control arm mounts rusted out of sub frame. The right side is also separating because of rusting.
Incident date: Oct 16, 2025
Traveling on Highway at 65 mph the vehicle suddenly lost speed and would not respond when my foot pressed on the acceleration pedal. I made it off the freeway to the exit. I turned the EV off and on and the car accelerated until I came to a stoplight. Again the car acceleration pedal would not respond. I put on my flashers and returned to the vehicle. I turned the car off and restarted it and was... Read more
Incident date: Oct 16, 2025
High engine oil consumption 2 qts every 1k miles.
Incident date: Aug 1, 2025
On [XXX], my 2025 Jeep Wagoneer S (VIN: [XXX] ) suffered a sudden and complete electrical and transmission failure while I was driving my child to school. Without warning, multiple system error messages appeared, the transmission locked, and the vehicle became totally unresponsive. It would not shut off despite several attempts. The wheels were locked solid, and the tow operators had to use slidi... Read more
Incident date: Oct 30, 2025
The contact owns a 2024 Chevrolet Colorado. The contact stated that the rearview camera failed to operate while shifted in reverse(R). The contact stated that the vehicle was taken to the dealer on two separate occasions; however, the failure returned after each visit. The contact stated that the dealer had acknowledged the failure; however, the contact was informed that there was no fix for the f... Read more
Incident date: Aug 1, 2025
Both Running Daytime Lights have stopped working. This is a common issue with 2021 and up F150's. The issue results in a loss of visibility during daylight hours, creating a safety issue during daytime hours. This also seems to be negligence on the manufacturer's side. My understanding of the issue is a part of the headlight gets too hot under normal operating conditions and results in a melti... Read more
Incident date: Jul 11, 2025
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate inadvertently opened and closed. No warning light was illuminated. The contact stated that when the button to open the tailgate was pressed, the tailgate failed to function as intended. Upon further inspection, the contact related the failure to NHTSA Campaign Number: 24V060000 (... Read more
Incident date: Jan 15, 2024
The contact owns a 2018 Ford F-150. The contact stated that while in reverse(R) and attempting to shift gear, the transmission jumped from 1st to 3rd gear, and there was a hesitation while changing gear. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission was slipping and needed to be replaced or rebuilt. The vehicle was repaired. The manufacturer was not... Read more
Incident date: Jan 15, 2024
I bought this car a 2017 in December 2023. The first time I got the oil change they told me there’s no oil on a stick and then couple months later again no oil on the stick so I took it to my personal mechanic. He said there is an oil consumption problem so you advise me to take it where I bought it from. I had to go up there for 1000 mile test and then a 500 mile which I was low. Seems like eve... Read more
Incident date: Oct 30, 2025
I own a Tesla 2022 Model 3 Long Range purchased in 2022 New and have been experiencing persistent issues with the HVAC units causing a persistent and prevalent smell of mold/must/vinegar that is causing myself and my passengers headaches and allergies. Tesla has failed to permanently repair and this is a widespread design issue with Tesla vehicles documented thoroughly online including Tesla’s o... Read more
Incident date: Oct 9, 2025
2020 Chevrolet Blazer, 19900 miles, lightly driven The radiator seam is leaking coolant, which appears to be a known issue as there are numerous complaints on various websites and forums. The vehicle is now unreliable due to an overheating risk.
Incident date: Oct 9, 2025
New Hyundai Palisade Hybrid Calligraphy AWD speedometer and critical information screen and heads up display while driving goes blank. This has happened to me twice. I have been directly in contact with Hyundai USA and my local dealership to resolve this critical safety issue. Hyundai engineers have been working the issue with suggestions to my dealership to identify and resolve the problem. Hyund... Read more
Incident date: Oct 9, 2025
New Hyundai Palisade Hybrid Calligraphy AWD speedometer and critical information screen and heads up display while driving goes blank. This has happened to me twice. I have been directly in contact with Hyundai USA and my local dealership to resolve this critical safety issue. Hyundai engineers have been working the issue with suggestions to my dealership to identify and resolve the problem. Hyund... Read more
Incident date: Oct 24, 2025
The transmission is not shifting appropriately from 2nd to 3rd 3rd to 4th. There is a huge whining noise when it reaches the end before shifts. There is known issues in the 2020 suburban and this vehicle was never recalled for similar issues.
Incident date: Oct 24, 2025
2023 Hyundai Tuscon - Very Low Milage approx 6500 Miles - while in a parking lot, The rear passenger Carrier ARM which holds the Control arm fully cracked causing the Control arm to fall off. This product failure is unprecedented as it was a total part manufacture failure. NO impact or under carriage damage was found, even upon Dealer inspection. I as the driver of the vehicle confirm that No impa... Read more
Incident date: Dec 30, 2024
See attached document for complaint. On [XXX], I purchased a certified pre-owned 2021 GMC Yukon Denali for $85,481.76. Since then, I've had multiple service appointments prompted by dashboard alerts, OnStar reports, and noticeable engine hesitation and knocking noises while driving. The attached invoices reflect services I paid for based on dealership recommendations to address these issues. Unfo... Read more
HYUNDAI
ELANTRA GT
(2018) — BACK OVER PREVENTION
Oct 30, 2025
Incident date: Sep 12, 2025
The contact owns a 2020 Hyundai Sonata. The contact stated that while reversing, the back-over prevention camera malfunctioned, and there was no image of the rear of the vehicle displayed. The contact stated that the display screen only displayed lines. The contact stated that the failure caused a visibility hazard for the driver. The vehicle was examined by an independent mechanic who determined ... Read more
Incident date: Oct 30, 2025
While cruising on the highway at 55 MPH, I received a dashboard error message that indicated "Service Shifter". At the same moment, the lights on the gear lever went dark. I immediately took my foot off the throttle pedal, activated my right indicator, and changed lanes into the exit lane to leave the highway and determine what was wrong. As I was coasting down the exit ramp, I began to apply the ... Read more
Incident date: Oct 30, 2025
All of the electric warning lights turn on and the power steering goes out while I am driving.
Incident date: Oct 30, 2025
All of the electric warning lights turn on and the power steering goes out while I am driving.
Incident date: Oct 27, 2025
While driving, the side mirrors closed and the doors locked by themselves. Then, the front trunk opened, the rear trunk opened, and when I opened the door, the headlights turned on and the front trunk opened again. When I opened the door another time, the side mirrors didn’t unfold, and the headlights started blinking. At high speeds (over 50 mph), I hear a ticking or metal-clanking sound, which... Read more
Incident date: Oct 11, 2025
Right turn signal works only occasionally. Tesla has no fix since April 2024
Incident date: Oct 11, 2025
My 2017 Hyundai Tucson has completely broken down will not go into reverse had a diagnostics at Hyundai. I thought it was going to be covered because of the class action suit. My car apparently was not in the recall or the suit. I don’t understand I have the identical problem of the dual clutch transmission issue. I’ve tried to get Hyundai to do good-faith repair they refused. I’ve contacted... Read more