Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: May 11, 2026
2025 Lexus TX350, approximately 27,000 miles. Vehicle exhibits rotational clicking/vibration from front drivetrain during acceleration while turning. Dealer is attributing issue to brake pad and rotor wear. Lexus TSB L-SB-0033-24 Rev1 documents a known front drive shaft assembly defect on this platform. TSB applicability check has not been performed. Requesting investigation into whether this defe... Read more
Incident date: Mar 29, 2026
The dual clutch transmission on my 2020 C8 Corvette has a diagnostic code of p1955. This was determined after the service light on the vehicle illuminated and it was taken to service at the dealership. Other codes that stored included p0868 and p0869 which indicate low hydraulic pressure and high hydraulic pressure respectively. The p1955 code is an internal fault that requires complete replace... Read more
Incident date: May 12, 2026
After doing some grocery shopping for about 20–30 minutes, I returned to my vehicle, put it in drive, pressed the accelerator, and received no response for approximately 3 to 4 seconds. I then pressed the brake and experienced the exact same issue — no response from the system for about 3 to 4 seconds. I decided to shut the vehicle down, wait approximately 10 seconds, and restart it. After re... Read more
Incident date: May 12, 2026
After doing some grocery shopping for about 20–30 minutes, I returned to my vehicle, put it in drive, pressed the accelerator, and received no response for approximately 3 to 4 seconds. I then pressed the brake and experienced the exact same issue — no response from the system for about 3 to 4 seconds. I decided to shut the vehicle down, wait approximately 10 seconds, and restart it. After re... Read more
Incident date: May 12, 2026
After doing some grocery shopping for about 20–30 minutes, I returned to my vehicle, put it in drive, pressed the accelerator, and received no response for approximately 3 to 4 seconds. I then pressed the brake and experienced the exact same issue — no response from the system for about 3 to 4 seconds. I decided to shut the vehicle down, wait approximately 10 seconds, and restart it. After re... Read more
Incident date: May 1, 2026
The forward-facing multipurpose camera unit (ADAS camera) failed internally while driving, causing the simultaneous deactivation of multiple critical safety systems including Collision Mitigation Braking (CMBS), Road Departure Mitigation, and Lane Keeping Assist (LKAS). The failure is indicated by persistent dashboard warning messages stating 'System Fault' or 'Honda Sensing Problem'.A professiona... Read more
Incident date: May 1, 2026
The transmission shift cable on the vehicle may fail to maintain its connection to the transmission. According to the manufacturer’s safety notice, this defect results in an unexpected and unrecoverable loss of PARK function. The manufacturer has acknowledged that this condition can lead to unintended vehicle movement in an unintended direction, even when the shifter indicates the vehicle is i... Read more
Incident date: May 11, 2026
Engine was replaced in 2023. In March 2026 there was a fuel line leak to include fuel misting near heat components. The vehicle was in a fender bender but Hyundai determined this did not cause the leak which eludes to this being a faulty installation of the engine replacement associated with the recall. I’ve reviewed my 2023 engine replacement invoice. I see the Service Kits were used to transf... Read more
Crash
HONDA
CLARITY PLUG-IN HYBRID
(2020) - EXTERIOR LIGHTING
May 12, 2026
Incident date: Feb 2, 2026
The high beam lights cycle on off constantly when on auto approximately every 5-10 seconds even when there is no oncoming traffic
HONDA
CLARITY PLUG-IN HYBRID
(2020) - FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
May 12, 2026
Incident date: Feb 2, 2026
The contact owns a 2021 Honda Accord. The contact stated that while driving at various speeds, the brakes would suddenly apply, stopping the vehicle immediately. The failure had become more persistent. The contact would immediately apply the accelerator, and the vehicle would gradually accelerate forward. The traction control failure, brake system failure, cruise control, and the mediation light w... Read more
HONDA
CLARITY PLUG-IN HYBRID
(2020) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 12, 2026
Incident date: Feb 2, 2026
The contact owns a 2021 Honda Accord. The contact stated that while driving at various speeds, the brakes would suddenly apply, stopping the vehicle immediately. The failure had become more persistent. The contact would immediately apply the accelerator, and the vehicle would gradually accelerate forward. The traction control failure, brake system failure, cruise control, and the mediation light w... Read more
Incident date: May 12, 2026
Vehicle driving at highway speeds and put itself into park while at speed without operator intervention. Vehicle became uncontrollable and an extreme hazard.
Incident date: May 12, 2026
When starting the vehicle, a transmission system error occurs because goes away when the car is shut off then restarted. When the error occurs the vehicle does not accelerate properly.
Incident date: Nov 1, 2025
Right after i bought the car I had a very bad misfire on cylinder 1, the car would shake at idle. Took to dealership and they said they replaced all the spark plugs and replaced cylinder 1 coil. about a week later the misfire and shaking started again but this time it would come and go. the check engine light would be on then it would go away for a bit and then come back on over and over again. Th... Read more
Incident date: Nov 12, 2025
Both side mirrors failed. Internal components corroded, one almost fell off when driving, the other later became completely detached. Failed parts that could have caused a major safety issue if they were to fail during operation.
Incident date: Nov 12, 2025
The rear passenger driver side outside door handle stopped working about 3 days ago. I have three small grandchildren and if there is an accident or any other emergency I cannot open the back door to get them or anyone out of the vehicle to safety, which can lead to bodily harm or worse. I have already had the driver outside door handle replaced on March 18 2025 for the same problem. There should ... Read more
Incident date: Nov 12, 2025
While driving at night, the headlights seem like they bouncing with each slight bump on the road. They aren’t staying properly and give me headaches. I cannot drive at night now.
Incident date: Mar 7, 2023
My 2025 Tesla Cybertruck AWD (VIN: [XXX] ) has a recurring failure of the right rear seat occupant detection system, which governs airbag deployment and is certified by Tesla to meet FMVSS 208. The same alert (internal code RCM2_a698) persisted through two official repairs at Tesla Palo Alto: 1st repair (Invoice XXX, 8/22/2025): seat belt buckle replaced. Alert recurred 2 days later, August... Read more
Incident date: Mar 7, 2023
I am reporting Certification Fraud and severe safety violations by Central Florida Toyota. This vehicle was sold as "Toyota Gold Certified" on March 28, 2026, while having an active safety recall (NHTSA 26V203) with no available remedy. Furthermore, a professional inspection revealed a high-voltage hybrid system leak and structural damage (bondo/rust) on engine mounts, indicating a hidden prior co... Read more
Incident date: May 11, 2026
I purchased the Full Self-Driving (FSD) package for approximately $10,000 on my 2022 Tesla Model 3 Long Range AWD. Tesla marketed FSD as a feature that would enable autonomous driving capabilities including Navigate on Autopilot, Auto Lane Change, Autopark, Summon, and city street driving - all to be delivered via software updates. Tesla has since confirmed my vehicle's HW3 (Hardware 3.0) compute... Read more
Incident date: May 11, 2026
I purchased the Full Self-Driving (FSD) package for approximately $10,000 on my 2022 Tesla Model 3 Long Range AWD. Tesla marketed FSD as a feature that would enable autonomous driving capabilities including Navigate on Autopilot, Auto Lane Change, Autopark, Summon, and city street driving - all to be delivered via software updates. Tesla has since confirmed my vehicle's HW3 (Hardware 3.0) compute... Read more
Incident date: Mar 8, 2026
While driving my 2016 RAM 1500 Eco diesel, the vehicle suddenly lost power and would not accelerate beyond 40 mph. The malfunction occurred while driving under normal road conditions and created a safety concern because the truck was unable to maintain normal traffic speed. Prior to failure, a warning light appeared on the dashboard related to emissions/exhaust system. The truck entered into a ... Read more
Incident date: Mar 8, 2026
While driving my 2016 RAM 1500 Eco diesel, the vehicle suddenly lost power and would not accelerate beyond 40 mph. The malfunction occurred while driving under normal road conditions and created a safety concern because the truck was unable to maintain normal traffic speed. Prior to failure, a warning light appeared on the dashboard related to emissions/exhaust system. The truck entered into a ... Read more
Incident date: Mar 8, 2026
Severe transmission shuttering destroyed my transmission and I need a new one according to a local body shop and a GMC service center. This is a KNOWN issue with these 10 speed transmissions, but they will not recall the ones from this year, they only recalled newer models. Car has been inspected by a local autobody shop, a 3rd party warranty company, and a GMC dealership service center. Shudderin... Read more
Incident date: May 1, 2026
Vacuum pump failed: On May 28th, 2025 the brake pedal on our 2019 Chevrolet Equinox became very hard along with check engine light, a "Reduced Power" notification, and "Brake Assist Failure" notification. After a mechanic inspected the engine, he found that the vacuum pump had shattered. The mechanic replaced the pump with an OEM replacement from GM. On May 11th, 2026 the same exact issue happen... Read more
Incident date: May 1, 2026
1. The engine assembly failed — Piston 1 suffered catastrophic failure due to VCM-related piston ring wear and oil sludge buildup, generating DTCs P0301–P0304 (engine misfire, cylinders 1–4). Vehicle is completely non-operational. Failed engine is available for inspection in Mableton, GA 30126. 2. Progressive engine misfire created risk of sudden power loss and loss of vehicle control at hi... Read more
Incident date: May 1, 2026
The contact owns 2023 Ford F-150. The contact stated while driving 25 MPH, while depressing the accelerator pedal the automatic brake system engaged independently causing all four wheels to lock up. a dealer was contacted. The vehicle was taken to dealer where it was diagnosed that front camera bezel needed to be replaced. The vehicle was repaired as the front camera bezel was replaced. The conta... Read more
Incident date: Apr 29, 2026
I was stopping by my house to quickly pick up something so I pulled into my driveway and clicked the Park button. I heard the reassuring click from the button which usually indicates that I had successfully clicked the button and that the parking brake was engaged. I let go of the brake and looked down at my phone but I felt like the vehicle was starting to creep toward. I looked up just in time t... Read more
Incident date: Apr 19, 2026
- While stopped at a stoplight, my family and I heard a loud bang from the rear of the vehicle. The rear was visibly sagging after this. I verified with my mechanic that the driver's side rear spring coil had broken. - A broken rear spring makes the vehicle more apt for rollover when stopping quickly and puts more strain on the shocks. Not safe to drive. - Not confirmed by the dealer as I was unwi... Read more
Incident date: Apr 16, 2025
To Whom It May Concern, I am submitting a formal complaint regarding the handling of an unresolved safety recall involving my vehicle by Nissan, as well as the lack of communication, escalation support, and resolution provided by Nissan Customer Affairs. Despite multiple attempts to resolve an active safety recall, I have not received a follow-up call or any meaningful update regarding the statu... Read more
Incident date: May 11, 2026
The contact owns a 2024 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated. In addition, the failure was persistent. The vehicle was taken to the dealer, however the failure was not duplicated. The contact referenced a recall, NHTSA Campai... Read more
Incident date: May 4, 2026
The contact owns a 2025 Kia Carnival. The contact’s daughter stated that while driving approximately 10 MPH, the vehicle unexpectedly lost motive power with no warning lights illuminated. The vehicle failed to restart and was towed to the dealer. The dealer informed the contact that the battery solenoid needed to be replaced; however, the vehicle was not diagnosed or repaired. The contact stated... Read more
Incident date: Apr 15, 2026
Driver side rear tail light housing has a crack that has allowed moisture to enter the housing. Oct 2025 Took it to dealer to notify of the problem of water getting in the tail light housing once noticed around 500 miles on truck about a month after purchase. Told to make an appointment to get it submitted for warranty. I was able to dry out the tail light housing and epoxied the crack to prevent... Read more
Incident date: May 10, 2026
Driver side rear tail light housing has a crack that has allowed moisture to enter the housing. Oct 2025 Took it to dealer to notify of the problem of water getting in the tail light housing once noticed around 500 miles on truck about a month after purchase. Told to make an appointment to get it submitted for warranty. I was able to dry out the tail light housing and epoxied the crack to prevent... Read more
Incident date: May 11, 2026
Two-piece Ford OEM lug nuts, used on numerous Ford models and years, are notorious for swelling, rendering them unremovable with a standard lug nut wrench. Although the issue is well-known by people in the auto and auto parts industries, it is not generally known by the average Ford owner. This places the driver of such a vehicle at risk of being stranded, unable to replace a flat tire with the sp... Read more
Incident date: May 11, 2026
The contact owns a 2019 GMC Sierra. The contact stated that while driving at 20 MPH, the check engine light began to flash. The driver pulled over. The vehicle was knocking. The contact stated that failure was due to premature engine failure. The vehicle was towed to the local dealer, where it was diagnosed with a cylinder 3 lifter malfunction. The vehicle had misfired. The vehicle was not repaire... Read more
Incident date: Sep 15, 2025
Rear brakes. Can place rider in extreme danger it the event of a crash when losing rear brakes due to a hole in the brake line caused by friction against the clutch cable in factory routing of the line and cable. I called Harley Davidson customer service to see is I could get help to resolve my issue due the fact that this issue is the same basic problem as the current Recall Number: The campaign ... Read more
Incident date: Sep 15, 2025
On Thursday May 7th, while driving the 2017 Honda Pilot Elite it lost power and all the dash lights started to come on. Once we limped it to our home, and the code information was obtained, it revealed number 3-cylinder misfire. After replacing all the spark plugs, I started the car to make sure all the codes were cleared and heard a "knocking noise". After further investigation noted the follo... Read more
Incident date: Sep 15, 2025
On Thursday May 7th, while driving the 2017 Honda Pilot Elite it lost power and all the dash lights started to come on. Once we limped it to our home, and the code information was obtained, it revealed number 3-cylinder misfire. After replacing all the spark plugs, I started the car to make sure all the codes were cleared and heard a "knocking noise". After further investigation noted the follo... Read more
Incident date: May 9, 2026
Car stopped in the middle of the road , with warning beeps and warning messages on the dashboard saying "Check Charging System" .Engine was still running but even though I did accelerate - car did not move . I put on the emergency lights and turned off the car . Turned on the car few seconds later and was able to drive then but the check engine light was on. Slowly drove back to the home as I was ... Read more
Incident date: Apr 3, 2026
June 2025: I proactively replaced the battery October 2025: Left the car parked for 17 days. Dead battery. Got a jump, drove for 2 hours. May 2026: Left the car parked for 10 days. Dead battery. Got a jump, drove to mechanic who replaced it under warranty. Saw article about Subaru class action lawsuit about this issue, so I'm reporting it. I will visit the Subaru dealer where I purchased to car ... Read more
Incident date: May 9, 2026
I recently discovered that the brake light does not activate when applying the front brake lever. I became aware of the issue only after noticing that the motorcycle’s cruise control system would no longer engage. Upon researching the cruise control malfunction, I found numerous reports from owners indicating that failed front or rear brake pressure switches were the root cause. In almost all c... Read more
Incident date: May 9, 2026
I recently discovered that the brake light does not activate when applying the front brake lever. I became aware of the issue only after noticing that the motorcycle’s cruise control system would no longer engage. Upon researching the cruise control malfunction, I found numerous reports from owners indicating that failed front or rear brake pressure switches were the root cause. In almost all c... Read more
Incident date: Mar 11, 2026
Catalic converter weld broke both sides now
Incident date: Mar 11, 2026
The mold that holds the windshield came off of the side of the windshield in both sides of the window and since then there is a loud noise coming from the windshield as we drive and gets louder the faster you go.
Incident date: Apr 28, 2026
The contact owns a 2019 Ford F-150. The contact stated that while pressing the brake pedal a grinding noise was present coming from the frontend of the vehicle. While inspecting the vehicle the husband discovered that the brake vacuum line was damaged. The vehicle was taken to the local dealer who replaced the four wheel drive vacuum hose. After retrieving the vehicle the failure reoccurred and th... Read more
Incident date: May 11, 2026
We have recurring safety issue with our car that has not been fixed despite multiple service visits to both Grieco Ford and Sawgrass Ford. They keep sending it back as “cannot duplicate”. We have contacted Ford Corporate and they also will not assist. We purchased this car used from Sawgrass ford and purchased an extended warranty with the car. The car issues include: Slipping into Neutral: Th... Read more
Incident date: Oct 21, 2025
VEHICLE SAFETY COMPLAINT STATEMENT Prepared for NHTSA Submission Regarding Recall 26V237 / 26S28 To: National Highway Traffic Safety Administration (NHTSA) Subject: Report of Accident and Vehicle Control Loss Due to Defect Specified in Recall 26V237 VEHICLE INFORMATION: Year/Make/Model: 2016 Ford F-150 VIN: [XXX] INCIDENT DESCRIPTION: In March, while driving during a snowstorm, the vehicle experi... Read more
Crash
Incident date: May 8, 2026
The vehicle experienced a sudden and repeated malfunction of the hybrid/electrical system and powertrain, resulting in the vehicle becoming inoperable. The vehicle is currently at the dealership and is available for inspection upon request. While driving in traffic, multiple warning messages appeared, including "Hybrid System Malfunction," "Charging System Malfunction," "Engine Malfunction," "Bra... Read more
Incident date: May 1, 2026
The contact owns a 2023 Toyota Camry. The contact stated that while stopped on several occasions, the vehicle suddenly accelerated inadvertently to approximately 6000 RPM. The contact stated the the failure lasted for approximately 15 seconds and came down to normal RPMs. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure... Read more