Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: May 9, 2026
Hyundai Recall 290 was performed on my vehicle by an authorized dealer. Because Hyundai has not manufactured or supplied the necessary extension cable connecting the new module to the hitch, the remedy is incomplete, and my factory-purchased towing equipment is now entirely inoperable. The Dealer has stated "CAMPAIGN COMPLETE" and has no plans to get the necessary cable.
Incident date: May 9, 2026
Hyundai Recall 290 was performed on my vehicle by an authorized dealer. Because Hyundai has not manufactured or supplied the necessary extension cable connecting the new module to the hitch, the remedy is incomplete, and my factory-purchased towing equipment is now entirely inoperable. The Dealer has stated "CAMPAIGN COMPLETE" and has no plans to get the necessary cable.
Incident date: Aug 12, 2023
I am reporting a serious safety issue involving my 2017 Ford F-250 diesel truck. While towing a 34-foot fifth wheel trailer and traveling from [XXX] to [XXX] , the vehicle experienced a sudden and dangerous failure near [XXX] . The engine warning light appeared, the vehicle went into low power mode, and then completely shut down on the highway. This created a serious safety hazard, particularl... Read more
Incident date: Apr 16, 2026
Tesla is in a protracted battle with me over fees related to damaged property and illegal self-help repossession procedures. They have been formally notified that any trespass onto my property is not permitted because they said they sent armed repossession agents because of “angry customers” like me. I currently have a complaint for those issues filed with the Attorney General of Pennsylvania.... Read more
Incident date: Apr 30, 2026
Shifter cable bushing failure - 1st recall in 2019, took to Dodge, was replaced in April of 2020. October 2025, safety recall replacement for the 1st recall fix as the shifter cable bushing failure, and as of May 12th 2026, there is NO remedy. My bushing broke April 2026 and I can't get it repaired. With no cable bushing, I cannot use my transmission gear shift in the car, every time I need to shi... Read more
Incident date: Apr 30, 2026
The contact owns a 2012 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The failed power steering warning light illuminated. In addition, the steering wheel seized. The vehicle was taken to an independent mechanic, however the failure was not diagnosed. The vehicle was not repaired. The contact was advised to tak... Read more
Incident date: Jul 14, 2024
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the power train warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be rebuilt. The vehicle was repaired. The contact later received notification of NHTSA Campaign ... Read more
Incident date: May 4, 2026
The contact owns a 2014 HONDA Accord. The contact stated while driving the vehicle she noticed multiple waring lights on the dash, ABS waring, traction control, tire pressure lights blinks, service engine light and steering wheel light with exclamation point. The contact stated there is a trembling feeling with applying the brakes, feels like the tires are not balanced. The contact referenced NHTS... Read more
Incident date: May 4, 2026
The Auto High-Beam system activates the high beams inappropriately during operation. The system triggers the high beams directly into the eyes of oncoming traffic and activates during early dusk conditions. The sudden, intense illumination blinds oncoming drivers. This creates an immediate glare hazard and significantly increases the risk of a head-on collision. I reported this specific failure t... Read more
Incident date: Apr 29, 2026
Sun roof liner malfunction - started sagging and goes down into head space of car when attempting to open sunroof. I called Ford and was informed it was not covered in my extended warranty. I have hardly used the sunroof. It should not be happening. It should be covered under a safety recall. It is dangerous while driving. It is a very expensive fix.
Incident date: Apr 29, 2026
High pressure fuel This put me at risk because my car could have caught on fire if that gas leaked in a certain spot under the hood. Independent service center No warning signs. This is the second time, I am paying to get this done. There should be some type of recall on this part.
Incident date: Mar 1, 2026
The engine was replaced at 50,000 miles for a known coolant intrusion issue. The problem reappeared at 72000 miles. This widely known issue should have been a recall and won't be because of the financial impact to Ford.
Incident date: May 11, 2026
I am submitting this complaint regarding my 2021 Kia Telluride experiencing repeated and dangerous electronic system failures while driving. Kia of East Syracuse (NY) diagnosed the issue as related to the backup camera assembly and communication/network failures. While driving, the vehicle experienced loss of power steering assist, instrument cluster failure, speedometer malfunction, incorrect gea... Read more
Incident date: May 12, 2026
Blown head gasket, white smoke from the exhaust. Loss of power. All warning lights on the dash started blinking. Dealer gave estimate of $6500.
Incident date: May 12, 2026
About 6 months ago, while driving my kids to school, the transmission aggressively downshifted causing the truck to skid momentarily. This occurred on the highway so the transmission was most likely in 6th gear. The event was so abrupt, it felt like it either switched into Park or 1st gear and felt like we hit something. A wrench icon appeared and the fan was abnormally loud so I pulled over and t... Read more
Incident date: May 12, 2026
A new software update was recently released to fix a previous recall of the backup camera. Ever since that version 5 of the software was released, the display unit computer randomly resets during the drive. During the report, all blind spot, cruise control, lane sensing, sensors, etc are not working and take multiple minutes to turn on and the activate.
Incident date: May 12, 2026
I was leaving the parking lot at XXX downtown [XXX] around 12:30 a.m. with my passenger when the vehicle out of nowhere started throwing multiple errors and warnings. I lost the ability to break and I lost steering. I completely lost the ability to slow down the car using the brake pedals. Luckily I was not moving fast and I was able to come to a rolling stop. Have I been in heavier traffic or ha... Read more
Incident date: May 12, 2026
Engine blown out malfunction took two dealer Hyundai Folsom Lake stated rings are bad sludge buildup in engine and stayed at Hyundai motor America denied engine replacement due to knowledge under Theta two engine extended warranty settlement of 150,000 MI 15 years I'm still within warranty but are still being denied had numerous of issues with vehicle oil consumption knock knock sensor replace and... Read more
Incident date: May 12, 2026
Engine blown out malfunction took two dealer Hyundai Folsom Lake stated rings are bad sludge buildup in engine and stayed at Hyundai motor America denied engine replacement due to knowledge under Theta two engine extended warranty settlement of 150,000 MI 15 years I'm still within warranty but are still being denied had numerous of issues with vehicle oil consumption knock knock sensor replace and... Read more
Incident date: May 12, 2026
Engine blown out malfunction took two dealer Hyundai Folsom Lake stated rings are bad sludge buildup in engine and stayed at Hyundai motor America denied engine replacement due to knowledge under Theta two engine extended warranty settlement of 150,000 MI 15 years I'm still within warranty but are still being denied had numerous of issues with vehicle oil consumption knock knock sensor replace and... Read more
Incident date: May 12, 2026
Several times the automatic emergency braking system has engaged when there is no obstruction in front of me. In addition, several times the automatic emergency braking system has flashed a warning when there is no obstruction in front of me. Both of these situations are very dangerous and can cause an accident or can cause me to loose control of my car.
Incident date: May 9, 2026
When backing up the rear camera went to black screen and wouldnt display the rear view. Almost hit a pedestrian because they were directly behind the car. This problem happens sometimes and I am not sure how to replicate it except for putting the car in reverse and seeing if it is going to display the rear view or not. I need this recall to be completed ASAP, it has been released since October and... Read more
Incident date: May 1, 2026
2019 Audi q5 drive system malfunction/start stop malfunction. Error code will come on randomly in traffic and when you try to put your foot on the gas it hesitates and you need to push harder on the gas. Car will also lose acceleration power and take longer to reach desired speed. Drive system malfunction light will come on as well as an error stating start/stop system malfunction. Have had multip... Read more
Incident date: May 1, 2026
2019 Audi q5 drive system malfunction/start stop malfunction. Error code will come on randomly in traffic and when you try to put your foot on the gas it hesitates and you need to push harder on the gas. Car will also lose acceleration power and take longer to reach desired speed. Drive system malfunction light will come on as well as an error stating start/stop system malfunction. Have had multip... Read more
Incident date: Sep 19, 2025
My 2024 Mazda CX-90 MHEV has experienced multiple life-threatening sudden engine stalls and a complete loss of motive power while driving in active traffic lanes. The first incident occurred on December 31, 2024, when the vehicle abruptly shut down with an "Engine Malfunction" dashboard alert. The vehicle was towed to an authorized Mazda dealership (Palatine, IL), where it was held for a week, bu... Read more
Incident date: Sep 19, 2025
My 2024 Mazda CX-90 MHEV has experienced multiple life-threatening sudden engine stalls and a complete loss of motive power while driving in active traffic lanes. The first incident occurred on December 31, 2024, when the vehicle abruptly shut down with an "Engine Malfunction" dashboard alert. The vehicle was towed to an authorized Mazda dealership (Palatine, IL), where it was held for a week, bu... Read more
Incident date: Sep 19, 2025
My 2024 Mazda CX-90 MHEV has experienced multiple life-threatening sudden engine stalls and a complete loss of motive power while driving in active traffic lanes. The first incident occurred on December 31, 2024, when the vehicle abruptly shut down with an "Engine Malfunction" dashboard alert. The vehicle was towed to an authorized Mazda dealership (Palatine, IL), where it was held for a week, bu... Read more
Incident date: Mar 10, 2026
The contact owns a 2017 Acura RDX. The contact stated while driving at an undisclosed speed, the vehicle loss automotive power while the accelerator pedal was depressed. No warning lights were illuminated. The failure occurred on several different occasions. A dealer was contacted and made aware of the failure and stated that the failure was possibly caused by the torque converter however, the veh... Read more
Incident date: Mar 10, 2026
I am writing to formally file a complaint regarding serious engine issues I have experienced with my Alfa Romeo vehicle. The ongoing mechanical problems have created significant inconvenience, financial hardship, and concerns regarding the safety and reliability of the vehicle. Since owning the vehicle, I have experienced persistent engine-related problems including [loss of power/engine stalling... Read more
Incident date: Mar 10, 2026
Brake fluid is leaking down the brake pedal and onto the driver's side floormat. Car has less than 60,000 miles and is 7 years old.
Incident date: May 12, 2026
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the brake pedal felt soft and spongy upon depression of the brake pedal. The contact also stated that the "Service Brakes System", 4WD, traction contr... Read more
Incident date: Apr 20, 2026
For the third time, my vehicle died on me while I was driving; 2 of those times were on the highway going highway speeds. The last (3rd) time, I was towing my travel trailer/RV on the highway. In all incidents, the engine stopped propelling the vehicle. I could see and hear the engine revving but I failed to accelerate. After various warnings on the dash, I was able to pull safely off the road... Read more
Incident date: May 11, 2026
The contact owns a 2016 Dodge Dart. The contact stated that while his daughter was driving, the shifter cable detached while parking at the bank. There were no warning lights illuminated. The vehicle had been inspected prior to the failure. The vehicle was towed to his residence. The local dealer was contacted, who informed the part was backordered for NHTSA Campaign Number: 25V674000 (Powertrain)... Read more
Incident date: Apr 1, 2026
Had a vehicle update for my 2023 Chevrolet Silverado and now my Onstar Module is toast and no longer under warranty bc I have 37,000 miles. Many reports of this happening to 2023 models but no recalls for this. Why should I have to pay $1000.00 for a part that is failing in many vehicles of the same year.
Incident date: May 12, 2026
While traveling at 75MPH on the highway, the vehicle shut down. No propulsion at all and the error message "Pull Over Safely - Vehicle Will Shut Off Soon" was displayed. Was able to coast to a nearby exit and have the car taken to a dealer for service. Very unnerving at 75MPH and a significant safety hazard to me and other drivers.
Incident date: May 9, 2026
The contact owns a 2020 Chevrolet Silverado1500. The contact stated that while operating the vehicle, four different warning lights illuminated: ABS, Service Brake Assist, Service ESC, and two specific "Brake System Failure" messages limiting the top speed to 42 MPH and 62 MPH, suddenly the vehicle went into limp mode and had to be towed. The vehicle will be taken to a dealer. The vehicle was not ... Read more
Incident date: Mar 30, 2026
On March 21st, while driving my Hyundai vehicle, I noticed the vehicle began making a ticking sound. After stopping the vehicle, it slowly began catching on fire. The fire ultimately spread and resulted in the vehicle becoming a total loss. This created a serious safety concern and placed me at risk. I later learned there was a recall associated with the vehicle. However, I never received any rec... Read more
Fire
Incident date: Mar 30, 2026
The infotainment system in my Volkswagen ID.4 is experiencing intermittent failures while driving. The issue primarily affects the vehicle’s connectivity with my mobile phone (Apple CarPlay / Android Auto), music playback, and the use of navigation applications such as Google Maps. In several instances, the central display has also gone completely black, temporarily becoming unresponsive without... Read more
Incident date: Mar 30, 2026
We recently bought this vehicle a few weeks ago. Since we’ve had it I have been noticing a strong smell of burning engine coolant. I have looked at similar models of the 2021 Range Rover sports and they do have recalls for issues with the engine coolant system. I assume this is the same problem the phev Range Rover sport is having. Today I have a low engine coolant message pop up on the dash.
Incident date: May 11, 2026
While driving, the vehicle repeatedly triggered emergency braking without any obstacle present. The car continuously displayed warnings indicating pedestrians in front and behind the vehicle when no people were present. Due to these false detections, FSD became disabled during operation. The repeated sudden braking caused severe lower back pain, and I will be seeking medical treatment. This ve... Read more
1 injured
Incident date: Mar 19, 2026
Vehicle: 2026 Honda Pilot – Mileage 20,847 Issue: Engine Failure, oil leaks, wheel alignment, air conditioning, major gas leaks from the engine, safety electronics alerts on front dash display are saying the vehicle is not safe to drive. History of issues: 03-11-2026: Car broke down while driving in [XXX] . 03-12-2026: Received call from Ira Honda service and was told they needed to replace th... Read more
Incident date: May 10, 2026
Cylinder 2 and 4 misfire, that will cause all the sensor lights to come on and the vehicle will stall out. Doesn't matter if driving 15 mph or 55 mph, it will just stall.
Incident date: Mar 11, 2026
While cruising at 36mph, we decided to initiate the cruise control. Upon reaching a slow-down traffic ahead, the brakes were applied to slow the vehicle, however the cruise control did not disengage and the brakes did not stop the vehicle. The brakes were pressed three times and still the car could not stop. We were in a two-lane road with an opposite direction lane on the other side of the grassy... Read more
Incident date: Mar 11, 2026
This is a paint issue.
Incident date: Dec 4, 2025
Driver's side seat belt lower attachment point. Has a flexible cable swage attachment to the lower seat belt and. This braided steel cable has failed at the swage. No accident involved. Just a fatigue failure over time. But since this is a safety system, I thought I should report it. It seems very similar to the earlier seat belt failures on the same GMC platform. That recall is included as... Read more
Incident date: Nov 1, 2022
The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving at 75 MPH, the vehicle shut off without warning. Due to the failure, the contact used excessive force to steer the vehicle off to the shoulder of the highway where the vehicle was then towed to a dealer. After the vehicle remained in the dealer's possession for over a week, the vehicle was diagnosed with an engine failu... Read more
Incident date: May 4, 2026
While driving on the Interstate, the sunroof shattered. The middle section was completely shattered with glass remaining on the edges. I attempted to contain the remaining pieces by putting duct tape across the whole top. Further down the highway the entire sunroof blew off the vehicle. Not only was this frightening for me, it could have been a real hazard for anyone behind me. Luckily traffic wa... Read more
Incident date: May 4, 2026
Code p1098 with engine light on my truck.
Incident date: May 4, 2026
The electronic parking brake on my 2025 Toyota Grand Highlander intermittently fails to auto-release when shifting from Park to Reverse or Drive. Curiously, the system does respond to the gear shifter when returning to Park, as the brake will then engage or release as expected once cycled. This indicates a failure specifically in the transition out of the Park position. This intermittent delay or ... Read more