Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: May 20, 2026
I am getting the known P0128 code. My engine says it's cold when it's not, my AC isn't working, and I am getting a message that says "Steer assist reduced. Drive with care". This is a known problem and complaint of the GMC Acadia.
Incident date: Jan 2, 2026
We bought our 2024 Jayco North Point 390 CKS in Jan. of 2024. We have had axle and wheel issues within 6 months of owning the RV. We contacted Jayco because we have had 5 Wheels crack on our RV, had to replace 6 tires, and recently we had to replace 2 axles. We told Jayco about this and that their product has put my family in danger multiple times, 1 time going down the road at 60 MPH and a blo... Read more
Incident date: Jan 2, 2026
Rear bolt recall. The small leak due to technician replacing bolt caused the rear end to eventually lose all fluid.
Incident date: Mar 31, 2026
I own a 2024 Ford F-150 Lightning Platinum built in August 2024. The vehicle has been at the dealership for over 45 days for severe, unresolved electrical safety defects. I have attached photographic proof of the main defects. The first three photos show the driver's instrument display screen behind the steering wheel completely blacking out on startup, blinding critical safety gauges like the sp... Read more
Incident date: May 19, 2026
1. Component failed and availability for inspection: The engine assembly block failed due to a manufacturing defect known as "coolant intrusion into the cylinders." The vehicle and the defective engine are currently located at my residence and remain fully available for federal or manufacturer inspection upon request. 2. Safety risk: The safety of myself and others was severely compromised. Coolan... Read more
Incident date: May 19, 2026
When putting the car in reverse and moving backwards start to feel the vehicle look drive power and knock sounds. Sounds likes and feels like gear teeth or not aligned. When putting the car into drive the vehicle jumps a little and you hear a lout pop noise.
Incident date: May 1, 2025
Driving down a highway at 70 mph and a notification popped up saying to pull over and turn off the vehicle because the engine would shut down soon. I lost the ability to accelerate and impeded traffic. Had to pull over on the side of the road with minimal shoulder. This has happened dozens of times; all at high rates of speed and often in heavy traffic.
Incident date: May 13, 2026
The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle the warning message "Service Four Wheel Drive" and "Four Wheel Drive Unavailable" had displayed. Also, while operating the vehicle the parking brake had malfunctioned. The cause of the fialure was not determined. The manufacturer and local dealer were notified and informed that the VIN was not included in th... Read more
Incident date: May 18, 2026
Information screen filled with condensation not sealed correctly causing inability to see speed, warnings, brake and and and controls
Incident date: May 18, 2026
The contact owns a 2020 Dodge Journey. The contact stated that while in reverse(R), the rearview camera would display an upside image. The contact stated that she had purchased a replacement camera and was given an estimate for the labor. The contact then received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part for the repair was unavailable. The contact ... Read more
Incident date: May 18, 2026
ABS lights and warnings on dash No trailer control No speedometer due to abs controller
Incident date: Apr 21, 2026
Ok so my first issues were with the vehicle stalling while driving in gear. Happened a few times intersections off-ramps etc…and the car would roll to a stop. Luckily no one killed. Again happened a few times. Went to dealer they “fixed”it. Then it happened a couple other times…scary shit…went to dealer then they“Fixed” it again. Happened again I didnt bring it back. By this point ... Read more
Incident date: Apr 21, 2026
Ok so my first issues were with the vehicle stalling while driving in gear. Happened a few times intersections off-ramps etc…and the car would roll to a stop. Luckily no one killed. Again happened a few times. Went to dealer they “fixed”it. Then it happened a couple other times…scary shit…went to dealer then they“Fixed” it again. Happened again I didnt bring it back. By this point ... Read more
Incident date: Jan 22, 2025
I am submitting a complaint regarding a turbocharger failure on my 2017 Hyundai Santa Fe VIN [XXX] . The vehicle experienced turbocharger-related failure symptoms including loss of power and drivability concerns. This created a potentially dangerous situation because the vehicle was unable to accelerate normally and could have caused difficulty merging into traffic or maintaining safe roadway spe... Read more
Incident date: May 1, 2026
When I’m driving, the steering wheel suddenly gets stuck and pulls against me with force. This is extremely dangerous, especially on the freeway or when going over a bridge — the car pulls in the opposite direction of where I’m steering. The brakes also start squealing very loudly. It feels like the steering wheel is about to lock up while I’m driving, and I’ve had to physically fight it... Read more
Incident date: Apr 1, 2026
Safety recall repairs related to 25S37 - Brake Master Cylinder Failure are not being made in a timely manner. The notice was issued in April 2025 and the Ford dealership indicates parts are still not available to repair my vehicle as of May 19, 2026.
Incident date: May 1, 2026
I was involved in an auto accident on May 18, 2026. I was hit by a person driving a Honda Accord on the side of my vehicle. The impact made all of the passenger side airbags deploy, but only the driver’s side steering wheel airbag and knee airbag deployed on the driver’s side of my vehicle. Also, the seatbelt did not lock, so I was forced into the driver’s door.
Crash
1 injured
Incident date: Jan 14, 2019
Camshaft and lifters and push rods
Incident date: May 19, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon start of the engine, the ABS, electronic stability control (ESC), 4W... Read more
Incident date: May 18, 2026
Vehicle has known CVT judder issue. Now they (Nissan) claim the only way to remedy is a complete transmission replacement. The car is my wife’s vehicle and can be very touchy often causing distracted driving in reality. Occuring nearly since purchase in Oct. 2013.
Incident date: May 18, 2026
The vehicle's electronic variable valve timing actuator (E-CVVT motor) failed, triggering a severe "Limp Home" engine mode. This defect causes dangerous vehicle surging/jumping during acceleration, limits engine output to 1500 RPM while idling, generates abnormal engine noise, and prevents the vehicle from exceeding 60 mph. This makes merging onto fast-moving highways or maintaining the flow of tr... Read more
Incident date: Apr 13, 2026
While driving on a clear road, the vehicle suddenly applied automatic emergency braking with no obstacle present. The braking was extremely aggressive and unexpected, creating a significant rear-end collision risk and causing physical discomfort (neck strain). Immediately following the event, the vehicle displayed a “Lane Keep Assist Off” message. There were no other vehicles around me at the... Read more
Incident date: May 19, 2026
The car was recalled in September 2025 and there is no fix at this point. I have contacted the Alfa dealership and there is no fix. I am loosing money because the car was listed on turo and I cannot rent the car because of the recall
Incident date: May 19, 2026
When backing out of a parking spot of a store , I went to stop and pressing on the brakes nothing happened and I kept rolling backwards. I looked down to confirm I was pressing the brakes and my foot was on the brake pedal pressed firmly. I rolled to a stop put it in drive and checked the brakes and they worked like normal. I made an appointment at the dealership and had an appointment the next da... Read more
Incident date: May 15, 2026
My Q5 failed inspection due to a rusted subframe, so badly there is a huge hole in it. The dealership sent photos and notes to Audi but the dealership claims Audi denied my warranty claim (12 Year Corrosion Warranty) because it's not a body panel (the verbiage used in the warranty). However, Audi customer service told me it was because the dealership wrote a note that it was due to neglect. This i... Read more
Incident date: May 15, 2026
the transmission kept slipping. the car continued to lose power until it just wouldn't go anymore. The mechanic said it is definitely the transmission and drive shaft but my particular VIN is not included. I am looking at $7,000 in repairs on a car I owe $13,000.00
Incident date: May 15, 2026
the transmission kept slipping. the car continued to lose power until it just wouldn't go anymore. The mechanic said it is definitely the transmission and drive shaft but my particular VIN is not included. I am looking at $7,000 in repairs on a car I owe $13,000.00
Incident date: May 17, 2026
Water leak from cabin pressure vents behind rear seats. Water leaks directly into carpet causing unknown mold growth. This mold growth is a safety issue due to the cognitive and respiratory problems associated.
Incident date: May 19, 2026
On 5/18/26 at 6:45 am Eastern Time While driving, both left and right sides of the rear lower control arms completely detached from the vehicle due to severe internal rust perforation of the rear subframe/cradle assembly. The structural mounting bracket on the subframe snapped off entirely, causing a catastrophic suspension failure and a sudden, total loss of vehicle control. This is a severe stru... Read more
Incident date: May 18, 2026
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The RPM's increased. In addition, the vehicle hesitated and jerked. o warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aw... Read more
Incident date: May 17, 2026
All warning lamps have been coming on at random times. The dealerships have always said there is no problem. Now, outside of warranty, I am reading that it's possible that the problem is that all of the fuel injectors need to be replaced. Online notes that this is a widespread issue with this particular vehicle. I was informed that I can disconnect the battery and it resets the system and warning... Read more
Incident date: May 15, 2026
Had to replace entire engine for same reason other GM engines are recalled for, the lifters and shifting cylinders. This should also be covered under a recall! It left me and my kids stranded.
Incident date: May 15, 2026
My wife was parking our F150 in a parking lot with landscaped dividers I was a passenger. The vehicle was in one foot driving mode. As she approached the curb going 1 to 3 mph, she moved her foot from the accelerator to the brake. As soon as she left the accelerator the vehicle rocketed off. She put her foot down on the brake, but the power of the vehicle was so great and so fast the vehicle went ... Read more
Crash
Incident date: May 15, 2026
My wife was parking our F150 in a parking lot with landscaped dividers I was a passenger. The vehicle was in one foot driving mode. As she approached the curb going 1 to 3 mph, she moved her foot from the accelerator to the brake. As soon as she left the accelerator the vehicle rocketed off. She put her foot down on the brake, but the power of the vehicle was so great and so fast the vehicle went ... Read more
Crash
Incident date: May 16, 2026
The engine failed. The car stopped completely with no warning. The same issue that other models are being recalled for turned out to be the problem with this engine. We had to have the engine replaced
Incident date: May 16, 2026
The contact owns a 2012 Ford Fusion. The contact stated that while driving at 40 mph, the steering wheel was hard to turn. The low tire pressure message was displayed. There was another unknown system message being displayed. The contact indicated the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was taken to the local dealer, where it was diagnosed and determined... Read more
Incident date: May 16, 2026
The contact owns a 2012 Ford Fusion. The contact stated that while driving at 40 mph, the steering wheel was hard to turn. The low tire pressure message was displayed. There was another unknown system message being displayed. The contact indicated the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was taken to the local dealer, where it was diagnosed and determined... Read more
Incident date: Jan 22, 2025
The brake pedal is designed in such a manner that the shaft/arm gets in the way of the pedal as you start pressing the pedal. As the pedal is pressed away from the driver, the shaft is setup in such a way that the driver's foot then hits the shaft and loses the ability to press the actual pedal. Given the shaft is a small metal bar rather than a flat grippy surface like the pedal, this creates uns... Read more
Incident date: Apr 30, 2026
While driving my LKAS, ABS, and Lane assist lights will come on intermittently. When this happens I am not able to use cruise control. I have noticed that my vehicle has an issue accelerating before the lights come on. This is putting the safety of me and passengers at risk. The dealership has not been able to replicate the issue. The dealership and independent mechanics are not able to figure out... Read more
Incident date: May 19, 2026
The vacuum pump failed and leaks oil on manifold, leading to burning oil on manifold. The vehicle has 75,000 miles [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Oct 30, 2025
Tire size 235/40 R20. Both front tires extremely worn in an uneven way with 1 having metal showing. Discout Tire in Lafayette, IN inpected and stated, "Lucky to be alive given how dangerous it is to drive on tires with metal exposed." Ordered new tires. Wouldn't even let us leave the parking lot due to safety. Used spare tire we carry to get home. Michelin denied the warranty claim due to im... Read more
Incident date: Apr 10, 2026
The vehicle exhibits a severe, structural inability to retain its factory suspension and steering alignment specifications under normal driving conditions, creating a severe tire blowout and safety hazard. At approximately 8,400 miles (January 2025), the dealership documented that the alignment was heavily out of specification. At approximately 9,400 miles (February 2025), a certified third-party... Read more
Incident date: Apr 27, 2026
On 5/14/26 around 8:00am, I just dropped the kids off to school and entered onto the 5 lane freeway, 290, driving into work. Driving 70 miles an hour, the steering light and a warning light came on and then other lights started flashing. The engine shut off, and the steering wheel felt like it locked-up. I managed to exit off the freeway and the car came to a stop. The car would not restart. A tow... Read more
Incident date: Apr 30, 2026
Screen speedometer goes blank while driving and crackling speakers. Been to Honda at least 6 times and they can’t fix it. It’s had the recall work done too.
Incident date: May 10, 2026
After performing all preventative, regular, and even proactive maintenance, the vehicle started shaking and shutting down with 2 miles. We are now being told (by 3 separate mechanics) that it needs an entirely new engine.
Incident date: Nov 1, 2025
When attempting to pass or slowing and then pressing the gas regain speed, transmission disengages, engines revs, transmission down shifts to 1st gear and then attempting to "find" the correct gear. This has happened multiple times and a few of those times has left us susceptible to being struck by another vehicle due to no engine power to the power train to move the vehicle.
Incident date: Mar 15, 2026
The defective manufacturer lifters on my 2020 Chevrolet Silverado 1500 went on my truck damaging the lifters, camshaft, oil pump and I'm sure more than that. I know it's an ongoing investigation/lawsuit with General Motors, but they need to held accountable and should fix this issue free of charge. Not everyone has $5k-$10k+ to repair their engine due to their negligence. Thank you
Incident date: Jun 26, 2025
There is a recurrent steering wheel issue. The issue was first addressed during the national recall campaign 6524A / NHTSA 24V-022 where it received the recall repair. The exact same dangerous issue has returned. The issue currently, is best described as having to wrestle with the steering wheel at all speeds when minor corrections are needed. That is, the steering becomes binding, catching, and c... Read more
Incident date: May 17, 2026
In August/September 2025 my mother's Tucson would randomly shut down on her (completely stall while driving) and she would not be able to turn it back on. If she waited a little while, then she would be able to turn the car back on but it was unknown when the issue would happen again. We took it to the dealer several times after each shutdown and the dealer stated it was not throwing a code and... Read more
Incident date: May 17, 2026
In August/September 2025 my mother's Tucson would randomly shut down on her (completely stall while driving) and she would not be able to turn it back on. If she waited a little while, then she would be able to turn the car back on but it was unknown when the issue would happen again. We took it to the dealer several times after each shutdown and the dealer stated it was not throwing a code and... Read more