Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: May 23, 2026
While driving, the engine started to shutter and run rough. Pulled over to check and see if everything was ok. When restarting engine it developed a ticking noise which got worse and worse. We then made an appointment at a transmission specialist to get it serviced. While driving there the engine started experiencing engine failure with loss of power and loud ticking noise. Diagnostic from trans s... Read more
Incident date: May 23, 2026
While driving, the engine started to shutter and run rough. Pulled over to check and see if everything was ok. When restarting engine it developed a ticking noise which got worse and worse. We then made an appointment at a transmission specialist to get it serviced. While driving there the engine started experiencing engine failure with loss of power and loud ticking noise. Diagnostic from trans s... Read more
Incident date: May 23, 2026
The vehicle keep jerking in and out of gear the issue almost made me crash due to the harsh conditions Took to repair they stated this is a known problem. That is what worries me now
Incident date: May 23, 2026
While driving the car immediately downshifted and I could not accelerate. The Hill assist came on and service advance trac came on. This happened 3 times. The first time we towed it to the dealership April 17th, and they changed the oil and tested the battery secured wires and verified after the repair on April 26th. After we picked the truck up on April 26th it stalled on the highway on the home ... Read more
Incident date: May 23, 2026
My pillar are coming off to the point when it rains water get inside my car. It’s messed up my system in my car. I can’t close my sun roof and water comes down from my lights that’s above my head where you put your sunny sunglasses in. I been calling around and still haven’t got no where.
Incident date: May 23, 2026
My pillar are coming off to the point when it rains water get inside my car. It’s messed up my system in my car. I can’t close my sun roof and water comes down from my lights that’s above my head where you put your sunny sunglasses in. I been calling around and still haven’t got no where.
Incident date: Mar 1, 2026
Intermittent abs brake light on return trip in June 2025 diagnosed as a bad abs module. Dealer did not have any stated on back order, now almost a year later as of 5/20/26 Jim Browne Chrysler still states module on back order. And as you know there are no aftermarket parts for replacement. With this issue it keeps other functions of the truck from working. This has been way too long for the gover... Read more
Incident date: Mar 1, 2026
Intermittent abs brake light on return trip in June 2025 diagnosed as a bad abs module. Dealer did not have any stated on back order, now almost a year later as of 5/20/26 Jim Browne Chrysler still states module on back order. And as you know there are no aftermarket parts for replacement. With this issue it keeps other functions of the truck from working. This has been way too long for the gover... Read more
Incident date: May 21, 2026
Toyota is putting people who purchased their new vehicles at risk. They have my car sitting here with an extraordinarily dangerous recall which they promised to fix by march but they haven't & it is already nearly June. It literally says the car can blow up. The recall says there's a belt problem & it can blow up at certain speeds & it can be fatal. That is crazy. if they cant fix it then they sho... Read more
Incident date: Mar 4, 2026
I was driving on the freeway no where near an overpass going about 65mph when the front panel on my panaromaic sunroof exploded and glass went everywhere. There is no signs that a rock could have possibly hit it. My safety was at risk because I could have crashed and broken glass rained down on me. There were no warning signs and the vehicle has not been inspected yet, but it will be.
Incident date: May 11, 2026
We recently purchased the Palomino from State 48 RV dealer in Mesa Az. We travel for the summer. On our 4th campground, our watchdog surge power unit showed an improper wiring at the pedestal. Campground electrician checked the pedestal and determined it was wired correctly and the problem was with the trailer. We hired an RV TECH and he found the main power supply pinched between the frame and... Read more
Incident date: May 9, 2024
I own the car and have had it for 3 years well maintenance but I notice when I pump gas it doesn’t want to go water leak in the the car when it rain and the fuel g lm from the gas tank leaks and you can smell gas strongly
Incident date: May 9, 2024
I own the car and have had it for 3 years well maintenance but I notice when I pump gas it doesn’t want to go water leak in the the car when it rain and the fuel g lm from the gas tank leaks and you can smell gas strongly
Incident date: May 14, 2026
The rear brake is the issue. I have had two separate incidents, both involving the rear brake. The first one: I was riding around my neighborhood, and as I came down my driveway, the rear brake was squishy. The bike wasn't responding. The second incident occurred while driving at 50 mph. I was in the process of slowing down to turn when pressing the rear brake to help slow down. The brake was squi... Read more
Incident date: May 14, 2026
Multiple DTC codes on car at 25,120 miles,32,344, 34,324, 47,484, 51,853, 53,521, Consistent Fuel Injector failing under warranty, prior to 60,000 miles and not replaced correctly, as I have had to see dealership 4 times for ineffective fuel injector replacement and consistent problem. First DTC code reading @ 25,120 miles as stated on DTC coding Reports through Hyundai/Bluelink app. SEVERE Fue... Read more
Incident date: May 14, 2026
Multiple DTC codes on car at 25,120 miles,32,344, 34,324, 47,484, 51,853, 53,521, Consistent Fuel Injector failing under warranty, prior to 60,000 miles and not replaced correctly, as I have had to see dealership 4 times for ineffective fuel injector replacement and consistent problem. First DTC code reading @ 25,120 miles as stated on DTC coding Reports through Hyundai/Bluelink app. SEVERE Fue... Read more
Incident date: May 22, 2026
ABS communication failure has completely locked the transmission in Park, creating an immediate safety hazard, and that the manufacturer has failed to provide replacement part
Incident date: May 6, 2022
They should be responsible for repairs or replacement of the cheap made frames that rust away so fast so u ain’t gotta worry about your truck fallling apart going down the rd and the lower control arms made of cast that rust from inside out and you don’t know until breaks while driving along with camber adjustments where they can throw alignment out with a single bump. Mostly the frame replace... Read more
Incident date: May 6, 2022
I bought my van in March of this year (2026) and the fuel gauge will either show that the tank is almost empty (gas light on) or full. Sometimes it will show an accurate gas reading and other times it shows the gas tank is full. I am going to a dealership in the morning to see about getting it fixed under the recall or getting quoted to have it fixed. This is the only vehicle I own and I have to t... Read more
Incident date: May 6, 2022
2 speed transaxle harsh/slam engagement. When vehicle is in normal drive mode transaxle will engage/disengage depending on input from driving conditions (turns, slippery roads, heavy throttle input). This engagement is so harsh the vehicle will jump and surge. Condition does not occur if transaxle is fully engaged under "sport, snow, mud, rock modes" where transaxle is always locked in. Vehicle... Read more
Incident date: May 8, 2026
Engine has consumed an alarming rate of oil for years. I brought to a mechanic and they performed a $2,600 repair on engine. It ran fine for while and got much worse with oil consumption to the point that I needing to add oil monthly. It has been difficult to keep up on keeping enough oil in car and engine has now sustained damaged. There is no ticking or noise, but there is a loss of power and so... Read more
Incident date: May 8, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a blank screen. The dealer was made aware of the failure. The contact was advised to bring the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN w... Read more
Incident date: May 21, 2026
The display panel is completely blank, no speedometer, ABS, oil, engine trouble or temperature warning lamps. Contacted local dealer and Yamaha Motor Co. They said it is a common problem with this model and no replacement parts available. Not having any warning lamps is a safety concern.
Incident date: May 21, 2026
The driver-side front door window developed a crack suddenly while the vehicle was in normal use. There was no known impact, and no object was seen or heard striking the glass. The crack originated near the edge of the window close to the side mirror and spread across the glass. There were no warning messages, alerts, or prior symptoms before the failure. The failure appeared spontaneous. This c... Read more
Incident date: May 21, 2026
I bought a 2020 Hyundai Elantra in 2024 with 67k miles on it. After driving 22k miles the check engine light went on and when it was brought in to get it checked the transmission went out. I did not buy a warranty so I understood it would not be covered. The issue I had was it was very hard to get information on the condition of the car that was sold to me. What I found out was that the transmissi... Read more
Incident date: Mar 10, 2026
While driving, a critical heavy-duty front lower control arm / lateral link bolt completely detached from my vehicle and was found intact on the ground with factory green threadlocker still visible on the threads. The undercarriage and chassis show absolutely ZERO signs of external impact, scrape, or road hazard damage. This structural failure caused an immediate, severe safety hazard, rendering t... Read more
Incident date: May 11, 2026
We were informed of safety recalls for our Toyota Rav 4 2009 . We called the local Toyaota dealership for the recalls and was told on the phone after we dropped it off that they did the inspection to make sure the recalls could be completed and informed us that they could ,but they needed to keep overnight because they had to order the parts. Prior to dropping the vehicle off the car was able to b... Read more
Incident date: Feb 20, 2025
Contacted ford about recalls 26S28 and 19V075 and they report that my vehicle is out of the warranty period for repair. They were advised that this is under a NHTSA recall and still refuse to honor the NHTSA safety recall stating that it is outside the window for replacement. Again advised them that this is a NHTSA recall and they still refuse to honor it. My vehicle is inoperable due to this.
Incident date: Feb 20, 2025
Contacted ford about recalls 26S28 and 19V075 and they report that my vehicle is out of the warranty period for repair. They were advised that this is under a NHTSA recall and still refuse to honor the NHTSA safety recall stating that it is outside the window for replacement. Again advised them that this is a NHTSA recall and they still refuse to honor it. My vehicle is inoperable due to this.
Incident date: Feb 20, 2025
The contact owns a 2024 Mazda CX-5. The contact stated while driving at 45 MPH, the check engine light illmiunated. The contact mention when depressing accelerator pedal, the RPM's get suck independently and the vehicle fails to respond as intended. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, however the dignanoses was unknown. The vehicle was not repaired. The man... Read more
Incident date: May 19, 2026
The ABS Module in my truck went out also causing no speedometer readings. The dealership at Dodge confirmed it needs to be replaced as well as a failing fuel pump. They have had my truck since April 7th 2026. Today as of writing is May 22nd. They keep moving my estimated date for part arrival constantly. Two months and I am still out of my vehicle. Being handicapped and my wheelchair lift is atta... Read more
Incident date: May 22, 2026
The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted, while the check engine warning light and service warning light were illuminated. The contact stated that the RPMs rapidly increased from approximately 1,500 RPM to 5,000 RPM. The contact also stated that the gear indicator lights became inoperable. The vehicle wa... Read more
Incident date: May 19, 2026
The vehicle’s 12-volt electrical system repeatedly loses power within about 1 hour of sitting. The car becomes completely unresponsive (cannot unlock or start) and requires use of the built-in 12V battery reset button to restore power. This occurs frequently and makes the vehicle unreliable and potentially unsafe, as the car may become inoperable without warning. This appears to be an electri... Read more
HONDA
ODYSSEY
(2024) - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
May 22, 2026
Incident date: May 19, 2026
The contact owns a 2018 Jeep Renegade. The contact stated that while accelerating from a red light, the vehicle suddenly shut off and stalled in the middle of the intersection. The vehicle was towed to an independent mechanic shop, where the contact suffered a heat-related stroke due to the high temperature. The vehicle was subsequently transferred to a licensed dealer, where technicians diagnosed... Read more
Incident date: May 19, 2026
Odometer Fraud. The contact purchased a 2018 Ford Expedition. The vehicle was purchased through a dealer sale. It was discovered that there was a mileage discrepancy per a Carfax report. At the time of purchase per the title, the vehicle mileage was 56,562., However, the Carfax report stated that the mileage was 195, 253 on 3/2/26. The contact stated that the current approximate mileage was unknow... Read more
Incident date: May 19, 2026
Brake pedals do not have enough pedal reserve, it takes some time for it to come to a stop. The brakes don’t feel secure. We feel like the brakes are going to give up. It also makes a very loud scratching sound when reversing and pressing on the brakes.
Incident date: May 19, 2026
The contact owns a 2022 Ford F-350. The contact stated while driving at an undisclosed speed, the trailor lights and the brake lights failed to function as intended. No warning lights were ullimunated. The vehicle was taken to the dealer where it was diagnosed with a malfunction with the trailor brakes and service brakes. The contact was informed that the parts were unavailable. The vehicle was no... Read more
Incident date: May 19, 2026
I have had the car in twice to the mechanic within the last 6 months for check engine light. He said I keep loosing oil, but there is no leak and it's something with the Engine. Hyundai will not recall the engine, but I see so many people are having the same issue. On a 2020 vehicle, you should not have engine issues. At what point do they have a recall on this issue, as so many are reporting ... Read more
Incident date: May 21, 2026
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made a... Read more
Incident date: Mar 2, 2026
The vehicle experienced a sudden, catastrophic brake-by-wire system failure while operating in one-pedal driving (Regeneration Boost mode). While decelerating at a low speed behind an 18-wheeler semi-truck, the vehicle failed to continue slowing down. I immediately depressed the physical brake pedal, but the vehicle completely ignored the foot pressure. The pedal and braking system became complete... Read more
Crash
Incident date: Mar 2, 2026
The vehicle experienced a sudden, catastrophic brake-by-wire system failure while operating in one-pedal driving (Regeneration Boost mode). While decelerating at a low speed behind an 18-wheeler semi-truck, the vehicle failed to continue slowing down. I immediately depressed the physical brake pedal, but the vehicle completely ignored the foot pressure. The pedal and braking system became complete... Read more
Crash
Incident date: Mar 2, 2026
I own a 2024 Chrysler Pacifica with open safety recall FCA 06D / NHTSA 26V-189 for side curtain airbags/ejection mitigation. I contacted the dealer approximately two months ago to schedule the free recall repair. The dealer advised there is a parts delay and the repair is still approximately two more months out. I checked for earlier repair options and was told no dealer can complete it sooner due... Read more
Incident date: Nov 19, 2025
Forward collision assist is dangerous. It engages when not necessary and has almost caused several wrecks by slamming on the brakes. There needs to be a way to permanently disable and not have to pick through a series of menus every time. Also, lately I feel like I’m fighting the lane keep assist when I’m on the highway, and it tries to move when not necessary.
Incident date: Nov 19, 2025
Forward collision assist is dangerous. It engages when not necessary and has almost caused several wrecks by slamming on the brakes. There needs to be a way to permanently disable and not have to pick through a series of menus every time. Also, lately I feel like I’m fighting the lane keep assist when I’m on the highway, and it tries to move when not necessary.
Incident date: May 18, 2026
While driving on the highway in my 2023 Volkswagen Tiguan (approximately 70,068 miles), the EPC warning light and oil warning light illuminated and the vehicle began to stall/lose power. I exited the highway immediately and shut the vehicle down safely. A substantial amount of engine oil leaked from underneath the vehicle after stopping. The vehicle was towed to a Volkswagen dealership. Dealer d... Read more
Incident date: Apr 4, 2026
Vehicle is very hard to steer, will not reset when restarting the vehicle. two dash messages; advance track warning and power assist failure. I have not attempted to drive on road due to difficulty of steering the wheel. I am afraid the vehicle is uncontrollable at this point and needs to be towed to a repair facility. Not sure if this incident is linked to the recall under 14S06 for ford recalls.
Incident date: Apr 4, 2026
The contact owns a 2005 DODGE RAM 1500. The contact stated while getting the vehicle's state inspection done, the contact received notification of NHTSA Campaign Number: 15V313000 (AIR BAGS), of NHTSA Campaign Number: 16V352000 (AIR BAGS), and NHTSA Campaign Number: 14V796000 (POWER TRAIN) however, the contact stated that he had reached out to a dealer, but they decline to service the vehicle due ... Read more
Incident date: Apr 4, 2026
The contact owns a 2005 DODGE RAM 1500. The contact stated while getting the vehicle's state inspection done, the contact received notification of NHTSA Campaign Number: 15V313000 (AIR BAGS), of NHTSA Campaign Number: 16V352000 (AIR BAGS), and NHTSA Campaign Number: 14V796000 (POWER TRAIN) however, the contact stated that he had reached out to a dealer, but they decline to service the vehicle due ... Read more
Incident date: May 8, 2026
I am reporting a serious safety defect in my brand-new 2025 Toyota Land Cruiser (Hybrid J250 series). Vehicle Information: VIN: [XXX] Mileage at time of failure: approximately 4,000 miles Date of purchase/delivery: [XXX] Purchased new from: Koons Toyota Tysons Corner, VA Problem Description: On [XXX], while driving, a suspension component detached/fell off, causing loss of control and a cr... Read more
Crash
Incident date: May 21, 2026
I had transmission serviced 9 months ago. Transmission has always shifted hard ( like it was going to shift up to next gear , but then downshift back ) Had serviced and a transmissiom check 5/21/26 and now saying I need it replaced. Truck has 106,000 miles. I’ve heard so many reports of Chevy Silverado transmission going out right after 100,000 miles. If it’s a common problem , I feel GM shou... Read more