Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jun 12, 2025
Around 100,000 miles, my vehicle began experiencing intermittent hesitation, sudden loss of power, and frequent stalling. Prior to the complete failure, the vehicle would occasionally hesitate during acceleration and feel like it was losing engine power while driving. Over time, the problem became more frequent. One day, while driving approximately 50 mph on a side road, the vehicle suddenly stal... Read more
Incident date: Jun 12, 2025
Around 100,000 miles, my vehicle began experiencing intermittent hesitation, sudden loss of power, and frequent stalling. Prior to the complete failure, the vehicle would occasionally hesitate during acceleration and feel like it was losing engine power while driving. Over time, the problem became more frequent. One day, while driving approximately 50 mph on a side road, the vehicle suddenly stal... Read more
Incident date: Jan 15, 2021
On the morning of May 26, 2026, I was driving at 30 MPH on a neighborhood road. After a few miles, and while approaching a green to caution traffic light. I applied the brake and felt a definite tug in the steering wheel and immediately, completely lost power steering. While at the red traffic light and a full stop, I placed the truck in park stopped and restarted the engine, and the power steerin... Read more
Incident date: May 21, 2026
Door unlocking while driving
Incident date: May 21, 2026
Second-row right passenger seat belt buckler is malfunctioning and alerting when the seat belt is buckled. The alert is distracting as a driver and my children can not sit in that seat since we can't tell if they are buckled or not. The first time it malfunctioned was a week or so ago in the middle of May 2026 and the problem has only gotten progressively worse to the point we can't have anyone si... Read more
Incident date: May 21, 2026
I have a 2018 Honda CRV with 52,000 miles. It has a steering problem. The vehicle has to be hot, or be driven for 1 plus hours for the problem to appear. In a few words the problem can be described as: intermittent steering binding sticky steering steering hesitation near center sudden release necessitating overcorrection in opposite direction safely hazard during highway driving I don't know s... Read more
Incident date: May 13, 2026
The contact's girlfriend owns a 2024 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently swerved from side to side. The message “Consider Taking A Break” was displayed and the Driver Attention Warning (DAW) warning light was illuminated. Additionally, the Automatic Emergency Braking activated while driving near a vehicle or object, slammin... Read more
Incident date: Sep 12, 2025
The contact's girlfriend owns a 2024 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently swerved from side to side. The message “Consider Taking A Break” was displayed and the Driver Attention Warning (DAW) warning light was illuminated. Additionally, the Automatic Emergency Braking activated while driving near a vehicle or object, slammin... Read more
Incident date: May 27, 2026
The rear camera stopped working, fall 2025. Received letter from Ford 10/25. Parts not available. Contacted Ford several times. No satisfaction. Situation dangerous. Small car. I park away from large vehicles. Sometimes, they park next to my car, vision is impaired.
Incident date: May 26, 2026
Cv joint and axle causing car to stall when turunning
Incident date: May 26, 2026
First incident, vehicle completely lost power and turned off while driving down highway, fortunately I was able to coast in to shoulder and request a tow. Second event the vehicle flashed all warning lights while traveling down interstate and had a quick shudder. This was similar to first incident. However, lights eventually cleared themselves and power wasn’t lost. Third incident vehicle warnin... Read more
Incident date: May 26, 2026
First incident, vehicle completely lost power and turned off while driving down highway, fortunately I was able to coast in to shoulder and request a tow. Second event the vehicle flashed all warning lights while traveling down interstate and had a quick shudder. This was similar to first incident. However, lights eventually cleared themselves and power wasn’t lost. Third incident vehicle warnin... Read more
Incident date: May 26, 2026
On two separate occasions while driving on the interstate in the rain, the wipers stopped working. Two of the times they stopped in the up position and once they stopped in the middle of the stroke and it was hard to see. After turning the wiper switch to different settings, the wipers started working again.
Incident date: Feb 14, 2026
Before the accident which my car was totaled, I would take it in with issues. Electrical lights coming on the car would stop .my transmission locking up . I would tell them that there was something wrong with the car . I had videos to show pannel lights coming on at 70 on freeway and car locking up and would just stop . That's what happened to son driving. My car was totaled. Why should I loose a... Read more
Crash
1 injured
Incident date: May 22, 2026
I have a severe safety concern regarding the auto shut off for this Chevy Silverado pick up. Several times I have almost gotten into an accident because while slowing briefly to stop before making a left, turn across traffic, the engine shuts off. When you press the gas, the engine starts back up, but the delay causes a safety concern with oncoming traffic. This feature should have a longer delay ... Read more
Incident date: May 26, 2026
THROTTLE BODY WAS REPLACED, NO DEALER ADVICE TO REPLACE DRIVING DOWN THE ROAD ALL OF A SUDDEN MY VEHICLE WENT FROM HIGHWAY SPEEDS TO LIMP MODE ON THE MIDDLE OF THE HIGHWAY AND A WHOLE BUNCH OF WARNINGS CAME ON SECONDARY BRAKE SYSTEM FAILURE, HYBRID CONTROL FAILURE , STOPED ON THE SIDE OF ROAD TRUCK STALLED THEN RESTARTED NORMAL THEN ALL WARNINGS CAME BACK AND BACK TO LIMP MODE, PROBLEM COMFIRMED ... Read more
Incident date: May 2, 2026
I own a 2021 Toyota Highlander with approximately 100,500 miles. The vehicle has developed a noticeable whining noise coming from the transmission/drivetrain area that continues to worsen over time. The noise is most noticeable during acceleration and while driving at highway speeds. I brought the vehicle to Toyota for inspection and was informed that the issue is related to the transmission. How... Read more
Incident date: Feb 1, 2026
Let's eat come randomly unhook after clicking in.I have an indicator that keeps popping up to check my steering column and my transmission feels like it's slipping when you are trying to accelerate
Incident date: May 25, 2026
The contact owned a 2024 Kia EV6 and stated that while driving at 40 MPH, an elk suddenly appeared in front of the vehicle, resulting in a head-on collision that completely crushed the front end of the vehicle with no air bags deployed. The front end of the vehicle was crushed including the windshield. The vehicle continued with the elk after collision dragging it a couple yards ahead. The air ba... Read more
Crash
1 injured
Incident date: May 1, 2026
There has been a Safety recall in the fuel pump for almost a year, with documented known issues existing well before the release and Ford has still yet to make a remedy available.
Incident date: May 1, 2026
With out any warning engine shake and running roughly Loud engine noise more than ticking and losing power with reduce speed
Incident date: May 26, 2026
On 2 separate occasions, under similar circumstances, the collision warning systems, both front and rear, applied the brakes for no reason. When reversing slowly (foot slowly off brake pedal) from a parking space on an almost empty rooftop parking lot; I confirmed there was no foot traffic or moving vehicles before I started to back up. The brakes automatically applied (no screen display); I reapp... Read more
Incident date: May 21, 2026
Car is difficult to keep straight at highway speed. Steering feels stiff and requires effort to turn right or left. Constant minor corrections to steering are required to maintain straight heading. Problem is ongoing since first incident.
Incident date: Feb 4, 2026
The contact owns a 2016 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train), however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available and were on backordered. The manufacturer was not made aware of the issue. The... Read more
Incident date: May 25, 2026
While driving on the highway my Jeep GC shifts into neutral. Once I'm able to pull the car over, I'm not able to put the car into park or shut the car off. After a bit of time the car will start back up and will drive. It has been to the shop and they can not find what is the problem. there are no codes to be read. In reading various forums that is a common problem with the 3.2l engine in th... Read more
Incident date: May 25, 2026
Clutch pedal kept sticking to floor. Eventually the pedal did not return at all. Concentric slave cylinder failed and brake fluid leaking in bell housing. Dealer stated: found slave cylinder inside the bell housing failed which caused brake fluid to contaminate bell housing components. recommend replace slave cylinder assembly, clutch kit with flywheel, and throw out bearing assembly.
Incident date: May 25, 2026
Electric Steering failed making it unsafe to turn.
Incident date: Jun 8, 2025
I am submitting this complaint regarding a serious and dangerous brake failure involving my 2020 GMC Terrain SLT with approximately 150,000 miles. While driving, the vehicle suddenly experienced a vacuum pump failure that caused a severe loss of braking ability with no warning beforehand. The brake pedal became extremely hard, and the vehicle would barely stop. This created a very dangerous situa... Read more
Incident date: May 11, 2026
I had NHTSA recall for this generator done (23E-030) which was to solve the same problem I just had. Apparently, they just moved to a smaller diameter fuel line to fit the fuel pump better. However, this hose also came off my Cummins generator fuel pump and was spewing gas all over the generator and the ground when we ran it. This is a very unsafe condition and I'm surprised, after the recall... Read more
Incident date: May 26, 2026
The contact owns a 2019 Land Rover Discovery. The contact stated that while driving the vehicle at an undisclosed speed, the vehicle suddenly lost motive power and an odd noise was heard. Although the vehicle was able to restart, it knocked and shook very hard, rendering it no longer drivable. The contact referenced NHTSA Campaign Number: 19V040000 (ENGINE) however, the VIN was not included in the... Read more
Incident date: Feb 1, 2026
The contact owns a 2024 Chevrolet Colorado. The contact stated that while driving on several occasions at various speeds, and the brake pedal was depressed the pedal remained floored. The contact stated that the vehicle eventually slowed down on its own and came to a complete stop. The was towed to a dealer where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repa... Read more
Incident date: May 26, 2026
The contact owns a 2024 Chevrolet Colorado. The contact stated that while driving on several occasions at various speeds, and the brake pedal was depressed the pedal remained floored. The contact stated that the vehicle eventually slowed down on its own and came to a complete stop. The was towed to a dealer where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repa... Read more
Incident date: May 26, 2026
We were traveling down the mountain of Mt. Nebo in Dardanelle, AR, around 1:08pm on Friday, May 22, 2026. It had been misty rain for a few hours. As we were traveling down the switchbacks of the mountain, we pressed on the brake to slow the vehicle; however, the vehicle did not slow down any. Since we were coming to the next curve in the switchback, the decision was made to drive the car into a tr... Read more
Crash
1 injured
Incident date: May 26, 2026
We were traveling down the mountain of Mt. Nebo in Dardanelle, AR, around 1:08pm on Friday, May 22, 2026. It had been misty rain for a few hours. As we were traveling down the switchbacks of the mountain, we pressed on the brake to slow the vehicle; however, the vehicle did not slow down any. Since we were coming to the next curve in the switchback, the decision was made to drive the car into a tr... Read more
Crash
1 injured
Incident date: May 15, 2025
This morning, around 9 AM, I was stopped on [XXX] in traffic, just south of [XXX] . [XXX] ) Foot on break, waiting for traffic to start moving. Engine suddenly revved to about 4k RPM. Car started to lurch a bit, I had to put increased pressure on the brake to hold it. I wasn’t sure the brake would hold, so I shifted to neutral, engine revved up over 4k. It settled back down and I wa... Read more
Incident date: May 26, 2026
The contact owns a 2003 Honda Accord. The contact stated while attempting to start the vehicle, the contact noticed an unusual sound and the front passenger's side air bag deployed. In addition, the contact stated that the front windshield cracked. The vehicle was taken to the dealer where it was diagnosed with a failed SRS control unit. The contact was informed that the SRS control unit needed to... Read more
Incident date: May 26, 2026
Car battery keeps dying and is inadequately charged resulting in loss of electronics. The problem is a faulty DCM system.
Incident date: May 26, 2026
I was driving the vehicle on the highway the cruise control was on. All of a sudden I got a warning on vehicle info panel that stated vehicle power is reduced. The vehicle decelerated on its own and I could not accelerate past 55. The check engine light came on. I pulled off the road and turned the vehicle off. After about 10 minutes, I started the car back up and proceeded down the highway at nor... Read more
Incident date: May 22, 2026
The contact owns a 2022 FORD EXPLORER. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was not yet available. Local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact state that while his daughter was at a stop sign and depr... Read more
Incident date: May 22, 2026
The vehicle prompted an update that needed the emergency parking brake engaged. Once updated, the parking break light goes off but the parking brake does not disengage. Can no longer move the car until the electrical issue is fixed.
Incident date: Apr 26, 2026
After buying as is, a few months later started having steering issues. After trying to self diagnose I finally took it to a ram dealership in Lexington, Ky. They determined it was the EPS Steering Rack. I found a used one for 1,000 that I’m going to replace it with because the dealership quoted me 4,500 and I just simply cannot afford it. Praying this used one resolves my problem. I really wish ... Read more
Incident date: May 20, 2026
While driving on the highway, the dashboard alerted that the engine would lose power, then the engine cut off and I had to coast the van to the shoulder of the highway. I was able to avoid hitting other cars, but there was no power steering or engine during this time. The vehicle has since been towed to our driveway, but it does not run. There was no warning lamp or messaging more than a few secon... Read more
Incident date: Feb 17, 2026
I've spent hours trying to get Ford to fix the 23S65 hub recall. I get nowhere. Finally got a case number - # XXX-XXX. Recall started 2023 if I'm not mistaking. I've called dealer many times and they say Ford. Ford can find parts for new vehicles but not for my truck. I bought the truck to tow but I'm scared to use it. It seems Ford will never "have" parts. It feels like they want me to crash ... Read more
Incident date: Jun 11, 2017
While driving on the highway at approx 60mph my car completely lost power. I had no warning lights on the dashboard and the only warning I got was an alarm sound right as all the power to the vehicle cut off. I had to use my e-brake to help me stop and coast to the brake down lane. I couldn't get my car completely off the highway lane and had no way of getting out of the vehicle. I was towed off t... Read more
Incident date: May 18, 2026
Approximately in March 2026, I started noticing a very strong gasoline odor coming from my 2004 Mercedes-Benz E 500 4-matic with original miles approximately 56,300. The fuel odor always got stronger whenever I would fill up the gas tank. The history on my car is such that it has always been garage kept. The gasoline odor coming from my car started getting stronger and stronger while in my garage.... Read more
Incident date: May 1, 2024
My wife has felt for quite some time that the traction on our 2022 Acura MDX is lacking. She first attributed it to tires, but after replacing them in November of 2024 she said that the issue was still present. She mentioned it to the Service Advisor at Bloomington Acura but we don't recall the exact timing of that and don't have a record of it. In February of 2026, while driving in snowy conditi... Read more
Incident date: May 13, 2026
While driving my 2020 Cadillac CT5 at highway speeds, the vehicle suffered a sudden and dangerous total loss of motive power. The transmission completely failed without warning, creating an immediate, severe safety hazard as I was forced to navigate across multiple active lanes of high-speed highway traffic without acceleration.The vehicle was towed to an authorized Cadillac dealership. The techni... Read more
Incident date: May 13, 2026
My car abruptly stopped due to the emergency braking system when the car in front of me braked (hard) but I had more than enough time to stop without having the emergency braking system engaged. Due to this, the car behind me hit me from behind damaging my bumper, trunk, and back lights
Crash
Incident date: May 13, 2026
My car abruptly stopped due to the emergency braking system when the car in front of me braked (hard) but I had more than enough time to stop without having the emergency braking system engaged. Due to this, the car behind me hit me from behind damaging my bumper, trunk, and back lights
Crash
Incident date: May 22, 2026
Was in a front driver side T-bone @ 35 miles and hour accident and no Airbags deployed
1 injured