Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Apr 12, 2026
The engine in my 2017 Ford Escape EcoBoost experienced a known “coolant intrusion” defect in which engine coolant leaks into the engine cylinders. This defect is widely associated with the 1.5L and 2.0L EcoBoost engines and can cause engine misfires, coolant loss, overheating, corrosion, and catastrophic engine failure requiring engine or short-block replacement. The vehicle is available for i... Read more
Incident date: Apr 12, 2026
The car seat comes loose every month and has to be reinstalled
Incident date: May 29, 2026
The vehicle has experienced repeated failures associated with diagnostic trouble code P06DD. When the condition occurs, the vehicle is unable to exceed approximately 3,500 RPM and experiences engine stalling and loss of power while driving. The issue is intermittent but has occurred repeatedly. The vehicle has been presented to authorized Dodge/Stellantis dealerships on five separate occasions fo... Read more
Incident date: May 29, 2026
transmission failed high speed jerking shifting ruined a set of tires yes has been confirmed by dealer but our vin is not covered under the recall no yes error codes appeared before we took the vehicle in for service 6-5-2025 we have had the vehicle in to 2 separate dealerships a total of 4 times for repair now that powertrain warranty is expired they are calling for a transmission replacement
Incident date: Jan 5, 2023
There has been a recall issued since last year with no remedy
Incident date: Jan 5, 2023
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while at a stop sign all lights on the outside of the vehicle began to turn on and off independently. No warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the headlight control module needed to be updated. The vehicle was not repaired. The manufacturer was notified of... Read more
Incident date: Jan 5, 2023
My key was getting stuck in the ignition back in 2024 and the dealership replaced my shifter assembly. I am now having the same issue later after 2 years and I am out of warranty and now having to pay out of pocket. My sister has the same truck, year and color and had hers replaced. Also the service advisor said they’ve had two others come in with the same truck and had the same issue. I am unab... Read more
Incident date: May 20, 2026
This has occurred numerous times. Using the adaptive cruise control, the vehicle decelerates as I approach a slower moving vehicle. That is what it should do. When I move from the right lane to the open left lane, instead of accelerating back to the set cruise speed, the car decelerates as much as 10 mph before finally regaining its mind and accelerating to the set speed. I have had cars following... Read more
Incident date: May 20, 2026
The rear camera does not always show the yellow pattern for me to drive in reverse. I intend to have the camera replaced with the recall. The camera is in the weather and not under chrome as my Chevy Equinox 2012. The size of drink holder is smaller than Equinox. No lighting in console as my Equinox. No lighting in glove box. No CD player as my Equinox. The fabric is cut too short in the front fl... Read more
Incident date: May 29, 2024
This is a statement from my daughter: I was driving and noticed a vehicle stopped in front of me. When I attempted to brake, I could feel my brakes sink all the way to the floor. I also didn't receive an alert from the Front Collision Avoidance system or any assistance from the Automatic Emergency Braking system. The vehicle was a CPO that had always been serviced at the dealership. Because of var... Read more
Crash
Incident date: May 29, 2026
Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked at it and recommended replacing the entire dashboard which costs over $10,000. This is apparently a very common issue.
Incident date: May 1, 2026
NHTSA Recall 26V255000, issued April 22, 2026, covers brake rotor studs that may crack, potentially causing wheel separation at speed. This critical safety recall has not been performed on my vehicle. Tesla Pensacola cancelled all service appointments since December 2025 without performing any recall work. Safety risk: Wheel separation at highway speed is a life-threatening defect. I have been d... Read more
Incident date: May 29, 2026
The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train), and the part was listed as available at the time. The vehicle was taken to a dealer where it was diagnosed to have the PTU/full transmission failure as listed in the recall notice; however, the vehicle was not repaired due to the dealer not being able to remedy the part. The ... Read more
Incident date: May 29, 2026
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds the vehicle had experienced acceleration hesitation and reduced speeds. The vehicle was taken to the local dealer who was unable to duplicate the failure. The engine spark plugs were replaced but the failure continued to occur. The manufacturer was not contacted regarding the failure. The failure mileage was... Read more
Incident date: May 20, 2026
Manufacturer issued a recall with no remedy. The vehicle stalled and loss power will I was driving on the highway in June 2025. The vehicle was taken to an authorized dealership for a safety recall regarding this issue. The manufacturer and dealership held my vehicle for 11 months to complete the repair. However, just 5 days after receiving the vehicle back, the engine shut off again while I was d... Read more
Incident date: May 20, 2026
Manufacturer issued a recall with no remedy. The vehicle stalled and loss power will I was driving on the highway in June 2025. The vehicle was taken to an authorized dealership for a safety recall regarding this issue. The manufacturer and dealership held my vehicle for 11 months to complete the repair. However, just 5 days after receiving the vehicle back, the engine shut off again while I was d... Read more
Incident date: May 20, 2026
Manufacturer issued a recall with no remedy. The vehicle stalled and loss power will I was driving on the highway in June 2025. The vehicle was taken to an authorized dealership for a safety recall regarding this issue. The manufacturer and dealership held my vehicle for 11 months to complete the repair. However, just 5 days after receiving the vehicle back, the engine shut off again while I was d... Read more
Incident date: May 9, 2026
It showed message that emergency brakes not available. It was related to wire hardness inside the trunk lid. I had to get it replaced. Tesla did not cover it.
Incident date: May 9, 2026
It showed message that emergency brakes not available. It was related to wire hardness inside the trunk lid. I had to get it replaced. Tesla did not cover it.
Incident date: May 29, 2026
Vehicle suddenly locked the steering wheel at approximatelyn20-25 MPH dash displayed a front camera failure and the motor stopped. I had to put the vehicle in park and restart. It happened again with in a minute. Then a third time after driving apron. 120 miles. As I slowed to a stop light the same thing happen a third time. This occurred at 20-25 MPH.
Incident date: Apr 7, 2026
Vehicle was operated normally under moderate load in I-19 near Rio Rico AZ on May 28 2026 when the DR position tire failed suddenly, complete and total carcass failure. Vehicle suffered significant loss of control but stopped without crash or injury. No road hazard was noted, no damage or abnormality was noted when tire pressure was checked that morning. Tire was inflated to 70 PSI. other tires ... Read more
Incident date: May 29, 2026
2021 Chevrolet Silverado 1500 Custom 2.7 L Turbo 4 cylinder with 34,000 miles When Truck cranks and put in gear begins moving at low speed between 1-2 gear (low speed 5-10 mph forward and also in put into reverse) hard jolted severely injuring passenger. Felt like being rear-ended by another car. Passenger was hurt & required Trauma 1 EMS & 2 surgeries (Spinal Fusion Surgery) hospitalization from ... Read more
1 injured
Incident date: May 23, 2026
The third row seatbelt is folding which causes it to jam and be unusable. It has happened twice in 3 months without a solution from Kia.
Incident date: Apr 2, 2022
The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine stalled. The contact attempted to drive the vehicle to the shoulder of the road, the engine seized. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact The vehicle was towed to an independent mechanic... Read more
Incident date: Aug 1, 2024
The temperature control dial on the climate control system behaves erratically and inconsistently. When turning the dial to increase temperature, the displayed temperature sometimes decreases. When turning it to decrease, it sometimes increases. The dial also jumps multiple units rather than incrementing one degree at a time. The behavior is unpredictable and occurs regardless of whether the engin... Read more
Incident date: Aug 1, 2024
I was driving home, on my way while driving I approached a curve on my way around the curve my vehicle continued to accelerate to the right as I was going around the curve. I tried to redirect the vehicle back to the left by trying to turn the steering wheel towards the left but I could not control the direction of the way the vehicle continued on. Still trying to turn the steering wheel back towa... Read more
Crash
1 injured
Incident date: Aug 1, 2024
I was driving home, on my way while driving I approached a curve on my way around the curve my vehicle continued to accelerate to the right as I was going around the curve. I tried to redirect the vehicle back to the left by trying to turn the steering wheel towards the left but I could not control the direction of the way the vehicle continued on. Still trying to turn the steering wheel back towa... Read more
Crash
1 injured
Incident date: Apr 15, 2026
The contact owns a 2018 Hyundai Kona. The contact stated that while driving it began to smoke, a noise was hear, put in neutral to coast down a hill and had to pull the parking break to stop the vehicle. The vehicle was towed to the dealer where it was diagnosed with defective piston oil rings, and the engine was rebuilt. The manufacturer was notified of the failure. The approximate failure mi... Read more
Incident date: Oct 15, 2025
The contact owns a 2013 Kia Soul. The contact stated that while driving at 50 MPH, the check engine light began to flash as the vehicle entered limp mode. The vehicle was taken to an independent mechanic where they discovered that oil had leaked onto the engine which caused her to lose over a quart of oil. The vehicle was then taken to a dealer where they diagnosed the vehicle with engine failure.... Read more
Incident date: Oct 15, 2025
My 2011 Hyundai Sonata (VIN [XXX] ) was brought to Gateway Hyundai in [XXX] for the mandatory P1326/KSDS engine recall inspection. I had a confirmed appointment on XXX at 7:30 AM. The dealership acknowledged the P1326 code and that the KSDS test was required.Instead of performing the recall, the dealership refused to inspect the vehicle. They contacted a third party who was not in possession of t... Read more
Incident date: May 20, 2026
I again have noticed intermittent pulsing at low to medium speeds. At roughly 1k-2k rpm the engine at or about 10-20 mph is pulsating or hesitating with an obvious pulse which you can see on the tachometer as well (bouncing.) It seems like there is either a computer, fuel flow or electric issue. Also, at speeds up to the 40 mph range, this is happening as well. Yesterday while towing a small 7'x12... Read more
Incident date: May 11, 2026
Every time I drive the vehicle, it basically snatches me back into the lane aggressively. If I am moving into the next lane, the lane correction is so aggressively, I am afraid it is going to cause a collision. The brakes squeak and squeal constantly. They have oiled the brakes but it didn't work.
Incident date: May 28, 2026
Every time I drive the vehicle, it basically snatches me back into the lane aggressively. If I am moving into the next lane, the lane correction is so aggressively, I am afraid it is going to cause a collision. The brakes squeak and squeal constantly. They have oiled the brakes but it didn't work.
Incident date: May 28, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Two components failed simultaneously: (1) the rear passenger side tire experienced a catastrophic blowout while traveling at 65 MPH on the highway, and (2) the Tire Pressure Monitoring System (TPMS) failed to detect or warn of any tire pressure abnormality before or after the blowout. Following the b... Read more
Incident date: May 28, 2026
Was in for service on recalls 2 weeks ago may 2026...dealer did not fix shift solenoid recall..stated bcu need replaced...driving may 28 26 without warning no lights anything lost power while driving and engine and or transmission failed..lost oil...metal shavings in dipstick oil.oil on skid plate cover..3.3L V6 2016 kia sorento LX was able to get off road without crashing
Incident date: May 28, 2026
My vehicle has an ongoing safety‑critical defect involving the braking system, powertrain, and ADAS logic. I have not driven the vehicle since 04/27/2026; all diagnostic trouble codes were recorded while the vehicle was in the dealership’s possession. On 05/05/2026, the vehicle stored multiple DTCs, including C164286, P071300, P076800, U060FF1, U060F29, and U061386. On 05/13/2026, P071300, P07... Read more
Incident date: May 28, 2026
My vehicle has an ongoing safety‑critical defect involving the braking system, powertrain, and ADAS logic. I have not driven the vehicle since 04/27/2026; all diagnostic trouble codes were recorded while the vehicle was in the dealership’s possession. On 05/05/2026, the vehicle stored multiple DTCs, including C164286, P071300, P076800, U060FF1, U060F29, and U061386. On 05/13/2026, P071300, P07... Read more
Incident date: May 27, 2026
Trailer Brake Module Failure message at start up. I no longer have any trailer brake function. I was towing when this happened.
Incident date: May 27, 2026
Electronic power steering failed in a turn, and required a lot of force to make the turn, the eps had water in it after a flood, the part is backordered
Incident date: May 19, 2026
ABS, brake, and traction warning lights came on. Loss of power brakes/limited manual brake. Extended warranty/customer service outreach did not apply. Car is at 120,000 miles and almost 12 years.
Incident date: May 19, 2026
The airbag warning light and the ABS warning light turned on simultaneously while driving. This is a severe safety hazard as both critical, life-saving safety features are currently compromised. I have already contacted Kia Customer Care regarding this issue, but I am filing this official complaint with the NHTSA to ensure a proper safety investigation is documented for this vehicle.
Incident date: May 19, 2026
The airbag warning light and the ABS warning light turned on simultaneously while driving. This is a severe safety hazard as both critical, life-saving safety features are currently compromised. I have already contacted Kia Customer Care regarding this issue, but I am filing this official complaint with the NHTSA to ensure a proper safety investigation is documented for this vehicle.
Incident date: Dec 20, 2024
Turn signals do not provide any audio signal letting you know they are on and working. GM is unable to correct issue.
Incident date: Dec 20, 2024
The contact owns a 2018 Toyota Camry. The contact stated while driving, especially at slower speeds, the steering when is difficult to returned back to the center. The vehicle was taken to an independent, mechanic where it was not diagnosed or repaired; however, the steering shaft was sprayed with WD-40. The manufacturer was notified of the issue. The approximate failure mileage was 95,000.
Incident date: Dec 20, 2024
My vehicle makes a horrible noise when I’m driving and making a turn. According to a mechanic shop I took my vehicle to, the RDU vent hose that was put on by the manufacturer is highly susceptible to get clogged and drawing in outside moisture causing this horrible noise. The mechanic stated that they have seen this issue with other Ford Bronco Sport vehicles.
Incident date: May 14, 2026
The contact owns a 20115 Ford Edge. The contact received a recall notification, NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were unavailable. The dealer was contacted, however the contact was informed that the parts would be available September 2026. The contact stated that the vehicle was unsafe because of the unrepaired recall repair. In addition, the contact s... Read more
Incident date: May 1, 2024
What component or system failed or malfunctioned, and is it available for inspection? The forward collision avoidance (FCA) system malfunctioned. The front camera system appears to have triggered unintended hard braking beyond normal driver input. The vehicle is available for inspection upon request. How was safety put at risk? While approaching a vehicle in front of me, I was gradually slowing d... Read more
Crash
Incident date: May 27, 2026
What component or system failed or malfunctioned, and is it available for inspection? The forward collision avoidance (FCA) system malfunctioned. The front camera system appears to have triggered unintended hard braking beyond normal driver input. The vehicle is available for inspection upon request. How was safety put at risk? While approaching a vehicle in front of me, I was gradually slowing d... Read more
Crash
Incident date: May 20, 2026
All brake systems warning lamps illuminated while driving on the highway, the vehicle was pulled off the road and shut off, brakes were visually inspected and all fluid levels were examined and everything was intact. Vehicle was driven again after a breif time and everything was fine. A few weeks later all warning lamps were displayed, the vehicle was brought to a Honda dealership the following mo... Read more
Incident date: May 11, 2026
Engine has coolant leaking into the third cylinder. This explains why my vehichle runs rough, coolant level drops with no sign of leaks underneath the vehicle and white exhaust smoke. Apparently its a known issue with the 2.0 L Ecoboost engines and is addressed in a technical service bulletin (TSB). To correct coolant intrusion into the cylinders you have to replace the long block engine assembly... Read more