Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Nov 17, 2021
Engine failure while driving . A bolt broke off the Rod end cap and was freely moving in the engine causing a rod knock sound and seized the engine. Almost causing an accident on the heavily populated road. Metal debris is present in oil pan . Piston is damaged as well.
Incident date: May 22, 2026
When we are driving around small curves as well as straight, the steering locks up. I am reporting as I was told to because this happens in all of these vehicles. If I move the wheel a little bit it comes out of it. This is our main vehicle and it just did it on the interstate going 80. It is a complete safety concern and extremely dangerous to be dealing with it especially when you have your chil... Read more
Incident date: May 31, 2026
My Tesla Cybertruck has experienced a failure of the Power Conversion System (PCS), which prevents the vehicle from charging at home using the installed residential charging equipment. Tesla diagnosed the issue and advised that the required replacement part is unavailable, with no estimated date for repair. As a result, I have been forced to rely exclusively on public Superchargers for several mon... Read more
Incident date: May 31, 2026
My Tesla Cybertruck has experienced a failure of the Power Conversion System (PCS), which prevents the vehicle from charging at home using the installed residential charging equipment. Tesla diagnosed the issue and advised that the required replacement part is unavailable, with no estimated date for repair. As a result, I have been forced to rely exclusively on public Superchargers for several mon... Read more
Incident date: May 31, 2026
My Tesla Cybertruck has experienced a failure of the Power Conversion System (PCS), which prevents the vehicle from charging at home using the installed residential charging equipment. Tesla diagnosed the issue and advised that the required replacement part is unavailable, with no estimated date for repair. As a result, I have been forced to rely exclusively on public Superchargers for several mon... Read more
Incident date: May 29, 2026
My 2024 Acura ZDX A-Spec is impacted by the NHTSA Campaign Number 26V112000 (blank instrument panel/rearview camera). I took the vehicle to the dealership for the recall software update. The service invoice explicitly states: 'software update due performed software update on vehicle A11.' However, the update did not actually apply. The A11 module update is supposed to transition the infotainment ... Read more
Incident date: Apr 1, 2026
Shortly after purchase of the vehicle on November 26, 2021, the vehicle began experiencing repeated DEF (Diesel Exhaust Fluid), SCR, and DPF system failures, accompanied by dashboard warning indicators, drivability instability, reduced power warnings, and eventual shutdown conditions. The most serious safety concern is that when the DEF/emissions warning activates, the vehicle may enter reduced-p... Read more
Incident date: Apr 1, 2026
Shortly after purchase of the vehicle on November 26, 2021, the vehicle began experiencing repeated DEF (Diesel Exhaust Fluid), SCR, and DPF system failures, accompanied by dashboard warning indicators, drivability instability, reduced power warnings, and eventual shutdown conditions. The most serious safety concern is that when the DEF/emissions warning activates, the vehicle may enter reduced-p... Read more
Incident date: May 28, 2026
Subtle issues showed early when trying to accelerate to get on the freeway, the transmission would stall. It was intermittent so, difficult to show at the dealership. At around 50,000 miles I began feeling a drag in the transmission, like it was put in downhill mode. Again, it happened intermittently. At 60,000 it would lunge slightly forward when I put it in park. At 63,000 I started hearing ... Read more
Incident date: May 28, 2026
Vehicle brought in for Recall 20UF (fuel tank suction pump fire risk) on 04/15/2026. Upon pickup after approximately one week of dealer service, a strong chemical odor was present in the cabin that did not exist prior to service. Odor persists despite cabin air filter replacement with activated charcoal filter, professional carpet shampooing, and extended airing out over several weeks. Dealer dism... Read more
Incident date: May 31, 2026
Component/System: 48V Mild Hybrid Electric Vehicle (MHEV) system including the DC/DC Converter (subject of active recall D126), Battery Energy Control Module (BECM), Telematics Control Unit (TCU), Battery Charge Control Module (BCCM), and Vehicle Immobilizer Module (VIM). All components are available for inspection upon request. What happened: My 2021 Range Rover Sport HSE MHEV (VIN: [XXX] ) exper... Read more
Incident date: May 30, 2026
While driving my entire dashboard goes dark and once I shut my car off it did not start again. Brought it to the mechanic who is rated as 5 stars, to have no codes come up. He has been looking for the answer for over 5 months now. Car will start for a short time then do the same thing all over again. No clicking when turning the key, new battery put in, remote control module replaced and car still... Read more
Incident date: May 30, 2026
While driving my entire dashboard goes dark and once I shut my car off it did not start again. Brought it to the mechanic who is rated as 5 stars, to have no codes come up. He has been looking for the answer for over 5 months now. Car will start for a short time then do the same thing all over again. No clicking when turning the key, new battery put in, remote control module replaced and car still... Read more
Incident date: May 30, 2026
On May 6, 2026, while operating the vehicle on a neighborhood street, the vehicle experienced a sudden, violent, and dangerous failure. After accelerating away from a stop sign, the vehicle was traveling at approximately 20-25 mph when, simultaneous with a warning message, it came to an immediate and abrupt stop. A number of error messages appeared in rapid succession on the vehicle’s MMI. Th... Read more
Incident date: May 30, 2026
On May 6, 2026, while operating the vehicle on a neighborhood street, the vehicle experienced a sudden, violent, and dangerous failure. After accelerating away from a stop sign, the vehicle was traveling at approximately 20-25 mph when, simultaneous with a warning message, it came to an immediate and abrupt stop. A number of error messages appeared in rapid succession on the vehicle’s MMI. Th... Read more
Incident date: Mar 16, 2026
I have a 2026 Hyundai Tucson 2500 miles. It has slammed on the brakes. At least 6 times since I've owned the vehicle for forward collision to the point where it could have put me in danger. And I could have been in an accident one time it occurred when I was making a curve, there was oncoming traffic from the other side in the curve. And the vehicle slammed on the brakes bc of the other car going... Read more
Incident date: May 26, 2026
I have 2 issues and not sure if they are related 1.SRS system light came on and says see dealership. This one happened about 2 weeks ago. 2. While driving today all the lights on my dash came on including the check engine and all warning notices were going off. I was driving when this happened and it was alarming because I didn’t know if my car was going to die while I was driving. Neither ... Read more
Incident date: May 30, 2026
When at a complete stop, engine will stop running but AC and radio stay on (sometimes radio dies). I have to toggle between park or drive or neutral to get car to even power completely off, open door to kill electronics, and restart. This has happened in stop and go traffic and at stop lights. This week my car shifted into neutral while stopped at a light and I had to figure out how to power car o... Read more
Incident date: May 30, 2026
Vehicle leaks water into driver side floor space, seems to be backing up from the wheel well after heavy rains. The driver’s side floor was completely covered in over 1” of water after a torrential downpour. Have also experienced water leaking through roof/sunroof after rains in the past.
Incident date: May 28, 2026
I just had the tires road force balanced on a haweka with lug-centric balance, and the steering wheel persists shaking from 55-65 mph. From what I have seen is this is a design flaw on this generation of 4 runners called the shimmy. For a newer vehicle this is not only dangerous, but unacceptable to not be considered for a recall when it is this widespread.
Incident date: Mar 10, 2025
Dozens of photos&videos avail. When rains or humidity electrical is severely effected. All electrical warning lights turn on. Car wont shut off. Econo mode wont work and car stalls. Wipers wont turn off while driving. Lane change notification warnings go haywire and are unreliable. Has been "fixed"5 times and still happening. Car turned on by itself recently when it rained. Research has revealed t... Read more
Incident date: Mar 10, 2025
Dozens of photos&videos avail. When rains or humidity electrical is severely effected. All electrical warning lights turn on. Car wont shut off. Econo mode wont work and car stalls. Wipers wont turn off while driving. Lane change notification warnings go haywire and are unreliable. Has been "fixed"5 times and still happening. Car turned on by itself recently when it rained. Research has revealed t... Read more
Incident date: May 11, 2026
The truck randomly will not detect that it was shifted into park. Shifting between gears and back to park does not automatically fix the the issue and has taken up to 10 mins to turn the truck off. The adaptive cruise controls stopped working and can still use regular cruise control. Just not adaptive. It appears greyed out. The truck has thrown the error code: P1098, Engine Coolant Control Valv... Read more
Incident date: Jun 1, 2025
The truck randomly will not detect that it was shifted into park. Shifting between gears and back to park does not automatically fix the the issue and has taken up to 10 mins to turn the truck off. The adaptive cruise controls stopped working and can still use regular cruise control. Just not adaptive. It appears greyed out. The truck has thrown the error code: P1098, Engine Coolant Control Valv... Read more
Incident date: Jun 1, 2025
Infotainment system randomly makes its own selections. Turns volume up and down, changes settings, changes stations... etc. Anything that can be controlled on the screen is at risk of being randomly hijacked. Once, my drivers assist volume was unexpectedly turned to full blast and randomly shouted "navigation assistant will be at this volume. " I jumped so badly I actually could have crashed if I ... Read more
Incident date: Jun 1, 2025
Transmission started slipping. Not wanting to pull in drive or reverse
Incident date: May 30, 2026
Tha back up camera system is glitching out. We reset the system but is keeps freezing/blacking out after about 30 seconds. This is known issue with this model of Volkswagen.
Incident date: Mar 8, 2025
FIRST ISSUE-THIS REPORT - LOSS OF POWER / ELECTRICAL FAULT (4/10/26) On April 10, 2026, I backed out of a parking space into a drive lane in a commercial parking lot. As the vehicle was rolling, it suddenly lost power. I attempted to restart the vehicle, but it would not start. The vehicle continued rolling backward into the intersection. Two warning messages appeared on the dashboard -"Stop Safel... Read more
Incident date: Jan 15, 2026
Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.
Incident date: May 4, 2026
Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.
Incident date: May 4, 2026
I have taken my vehicle in 3 times to have the recall repair completed and each time the dealership said they did it just for me to have checked the nhtsa website to see that it has not been completed.
Incident date: May 30, 2026
The ADAS system doesn't work. The forward collision system, adaptive speed control, and lane keeping assist have all shown malfunction errors and no longer work.
Incident date: Mar 3, 2026
No accident or damage occurred. I was able to drive the vehicle back to the dealership that installed the fluid mixture without needing the automatic 4-wheel drive feature to prevent damage. The vehicle is at the dealership to address the potentially incorrect fluid that were used and to install the Ford recommended fluid. The safety concern is that the Ford dealership followed the guidance of a... Read more
Incident date: Mar 3, 2026
No accident or damage occurred. I was able to drive the vehicle back to the dealership that installed the fluid mixture without needing the automatic 4-wheel drive feature to prevent damage. The vehicle is at the dealership to address the potentially incorrect fluid that were used and to install the Ford recommended fluid. The safety concern is that the Ford dealership followed the guidance of a... Read more
Incident date: Mar 3, 2026
If I don't drive the car for 1 to 2 weeks, the car's 12v is completely drained of power and the care needs to be jumped, otherwise, it will not start. This is consistent. I've taken this to several Toyota dealerships and they all have reported my 12v battery is healthy. However, Toyota is aware and is charging for the fix, labelled as T-SB-0089-21. The known issue is a piece of electronics in... Read more
Incident date: May 30, 2026
[XXX], [XXX] PM. 2024 Toyota Tundra Hybrid (i-FORCE MAX, V35A engine), 36k miles, original owner. Clear, dry pavement, evening daylight. Exiting [XXX] westbound at [XXX] , I merged into the far right lane at the second light for a right turn. A vehicle was stopped ahead at the light. Traveling 15-20 mph, I applied the brake for controlled deceleration. Right foot squarely on brake, not touchin... Read more
Incident date: May 30, 2026
My cruise control, automatic lane changing indicator light indicator, brake indicator light, high beam light indicator lights all keep coming off and on. Researching it on YouTube states that it’s the camera on my windshield getting too hot and it’s a known issue. It’s $1800 To fix but others have stated they get fixed and it doesn’t resolve the problem. Asking for your help.
Incident date: May 21, 2026
The vehicle experienced a sudden, total communication network crash on [XXX] the vehicle simultaneously triggered cascading critical safety system faults including “ inoperable” messages for the SOS system, Supplemental Restraint System ( SRS) and antilock brake system(ABS) along with check engine light on dashboard. The car locked itself in park and completely refuses to engage any drive gear... Read more
Incident date: Mar 20, 2026
The vehicle experienced a sudden, total communication network crash on [XXX] the vehicle simultaneously triggered cascading critical safety system faults including “ inoperable” messages for the SOS system, Supplemental Restraint System ( SRS) and antilock brake system(ABS) along with check engine light on dashboard. The car locked itself in park and completely refuses to engage any drive gear... Read more
Incident date: Mar 20, 2026
The vehicle experienced a sudden, total communication network crash on [XXX] the vehicle simultaneously triggered cascading critical safety system faults including “ inoperable” messages for the SOS system, Supplemental Restraint System ( SRS) and antilock brake system(ABS) along with check engine light on dashboard. The car locked itself in park and completely refuses to engage any drive gear... Read more
Incident date: Mar 20, 2026
This vehicle is subject to Recall 25V860 / Ford Recall 25SD9 involving the left rear half shaft. On several occasions, the vehicle has rolled after being placed in Park. I was forced to quickly reenter the vehicle and apply the brake to prevent a collision, property damage, or personal injury. Due to these repeated incidents, I no longer believe the vehicle can be operated safely. I have attempt... Read more
Incident date: Mar 18, 2026
Vehicle was parked in closed garage overnight. In the morning I tried to start the car and it was unresponsive. key fobs, digital keys, NFC cards none of them were able to open the car. Used a physical key to open the door, and then tried to turn the car on, nothing worked all screens remained black and car was unresponsive. AAA confirmed that the 12V battery was fully dead. When they jumped th... Read more
Incident date: Mar 18, 2026
Vehicle was parked in closed garage overnight. In the morning I tried to start the car and it was unresponsive. key fobs, digital keys, NFC cards none of them were able to open the car. Used a physical key to open the door, and then tried to turn the car on, nothing worked all screens remained black and car was unresponsive. AAA confirmed that the 12V battery was fully dead. When they jumped th... Read more
Incident date: May 29, 2026
My steering is sticking while driving on the highway while the engine is warm and going over 45 mph. We are seniors and generally only drive locally. This is a grave safety issue and has been happening for a while. I am aware that later year Civics have this similar issue and there’s a recall for the expensive steering box but not for ours.
Incident date: May 30, 2026
I was driving down an empty two lane road the truck went from 9th to 10th gear. As it went into 10th the transmission shifted hard and then locked up. This caused my rear wheels to lock up and I skid off the road. Eventually it shifted back down into a lower gear where I could slowly drive into a safe place. I called for a tow and had it towed into the dealer where it’s at right now. I was lucky... Read more
Incident date: May 18, 2026
My vehicle lost power and accelerated quickly yet unpredictably, and the check engine light came on. A local shop told me it was "an old code" for the transmission and that if it does that again to take it to dealer. It occurred again. Kia dealer states this vehicle has a recall and has been repaired twice, but that they will not repair it again. This is such an unsafe issue they will not allow me... Read more
Incident date: May 14, 2026
Vehicle: 2026 Hyundai Ioniq 5 Description of Safety Defect:The Reverse Parking Collision-Avoidance Assist (PCA-R) system exhibits a severe software logic flaw that creates an immediate traffic hazard. When a standard, hitch-mounted bike rack is installed, the vehicle’s rear sensors detect the rack as an imminent collision obstacle while in reverse. The system responds by executing an abrupt, vi... Read more
Incident date: May 14, 2026
I’ve learned a while ago that the vehicle doesn’t have a working horn, I’ve replaced the fuse at least five times and it’s still not working. Yes the car was sold to me this way. Also I’ve been getting this warning to my ford app: “The Blind Spot Information System (BLIS)/Cross Traffic Alert (CTA) has detected a fault and may not function. What Should I Do? If either BLIND SPOT NOT AV... Read more
Incident date: Apr 1, 2026
The occupant detection system for all five rear seats is erratic, frequently reporting seats as occupied and unbuckled when they are empty or folded flat. Once the vehicle reaches 10 mph, audible alerts trigger and recur up to three times for 30 to 60 seconds each, even if no passengers are present. Because these sensors are integral to the restraint system, there is a critical concern that the ai... Read more
Incident date: Jan 10, 2025
The occupant detection system for all five rear seats is erratic, frequently reporting seats as occupied and unbuckled when they are empty or folded flat. Once the vehicle reaches 10 mph, audible alerts trigger and recur up to three times for 30 to 60 seconds each, even if no passengers are present. Because these sensors are integral to the restraint system, there is a critical concern that the ai... Read more