Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: May 29, 2026
An accident occurred in my vehicle on 05/29/2026. It resulted in both air bags deploying even though the passenger side that was involved in the collision and damaged. It was considered a total loss due to the frame and passenger side as well as both air bags deployments. The driver sustained major lacerations on his forearm and was bleeding profusely from his arm during the time of the accident. ... Read more
Crash
1 injured
Incident date: May 23, 2026
The engine seized up and car will not start. Luckily, I was trying to start the car in my driveway when this happened, but it would have been dangerous had it happened while I was driving. All of the warning lamps and messages started when the issue begin. The vehicle was inspected and the problem has been reproduced by a service center AND a Honda dealer. I have attached the invoice from the s... Read more
Incident date: May 13, 2026
Head gasket went bad after only 107,000 miles . A lot of other Honda accord owners have the same problem . Had to get it repaired . This should be a recall . Not safe to drive .
Incident date: May 30, 2026
I was travelling on a two lane surface road with a speed of 45 mph, travelling at or below posted speed and just starting to slow to make a right hand turn when I encountered / wandered over the solid white line into a pothole at the edge of the road where there is no shoulder. Airbags on the passenger side including the sidecurtain and airbag inside the passenger seat deployed instantly. There w... Read more
1 injured
Incident date: May 30, 2026
I was travelling on a two lane surface road with a speed of 45 mph, travelling at or below posted speed and just starting to slow to make a right hand turn when I encountered / wandered over the solid white line into a pothole at the edge of the road where there is no shoulder. Airbags on the passenger side including the sidecurtain and airbag inside the passenger seat deployed instantly. There w... Read more
1 injured
Incident date: May 25, 2026
I was driving on the highway and I wanted to pass someone the car cut power and was not accelerating and the car slowed down. I went to a mechanic shop and they said there was an internal brake sensor failed and brake booster failure.
Incident date: May 25, 2026
I was driving on the highway and I wanted to pass someone the car cut power and was not accelerating and the car slowed down. I went to a mechanic shop and they said there was an internal brake sensor failed and brake booster failure.
Incident date: Apr 10, 2026
The fuel injectors failed for the exact same reason as other VINs that Honda issued an extended warranty for. The fuel injectors failed without warning and went into limp mode. The vehicle barely moved in rush hour in an unfamiliar city with very busy traffic. I reached out to Honda and they could not provide an explanation as to why the warranty wasn't extended for the fuel injectors like they... Read more
Incident date: Jan 2, 2023
All of my dash lights are on.
Incident date: Jan 2, 2023
All of my dash lights are on.
Incident date: Apr 14, 2025
The engine light has come on several times. I was told it was the battery ignition switch, then the sensor in front of the car and now they are saying it is the turbo
Incident date: Apr 14, 2025
The engine light has come on several times. I was told it was the battery ignition switch, then the sensor in front of the car and now they are saying it is the turbo
Incident date: Apr 14, 2025
The engine light has come on several times. I was told it was the battery ignition switch, then the sensor in front of the car and now they are saying it is the turbo
Incident date: Jun 1, 2026
The Auto Idle Stop has failed to restart the car when stopped at a traffic light. This has happened twice now, and has caused me to become a road hazard as I am not able to get the car turned back on before the light turns green. This has happened twice in the past month (May 7 2026 and June 1 2026). Have not yet taken the car back to the dealer. No warning lights or anything came on prior to the ... Read more
Incident date: May 15, 2026
The contact owns a 2018 Honda Odyssey. The contact stated that while driving approximately 20-30 mph, the rear passenger side airbags unexpectedly deployed deployed without any impact. The vehicle warning that a collision occurred illuminated after the airbag deployed. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was notified of the failure. The ap... Read more
Incident date: Oct 15, 2025
The vehicle was noticeably chugging when going uphill. After awhile, some warning messages appeared on dashboard— several different messages. The vehicle finally had a complete loss of power as wife and I were returning from a road trip several miles away from home. We took it to a garage where we were at the time and was able to get home. We took it to a nearby mechanic for a diagnostic. W... Read more
Incident date: May 1, 2026
I am formally reporting a catastrophic engine failure involving the 1.5L turbocharged engine in the current-generation Honda Accord. As a professional high-mileage driver, I am exposing a severe design defect that poses immediate safety risks. While driving on the highway, the vehicle suddenly exhibited severe engine shuddering, a sudden loss of acceleration, and a dashboard overheating warning. ... Read more
Incident date: Mar 1, 2026
Cluck noise when turning at slow speed leaking oil both sides from the axel
Incident date: Aug 25, 2025
The contact owns a 2024 Honda Prologue. The contact stated while attempting to charge her vehicle, the charging port failed to work as intended. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the charging port on the vehicle needed to replaced. The vehicle was repaired as the charging port was replaced. The manufacturer was notified of the failure and they ... Read more
Incident date: Feb 17, 2026
The contact owns a 2024 Honda Prologue. The contact stated while driving at 45 MPH with her wife in the vehicle, the vehicle instrument panel blacked out and displayed blank screen independently than minute and three seconds with instrument panel began to reset it self. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the instrument panel and front camera nee... Read more
Incident date: Feb 17, 2026
The contact owns a 2024 Honda Prologue. The contact stated while driving at 45 MPH with her wife in the vehicle, the vehicle instrument panel blacked out and displayed blank screen independently than minute and three seconds with instrument panel began to reset it self. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the instrument panel and front camera nee... Read more
Incident date: Dec 22, 2025
Turbo Charger is failing. Dealer ran the codes and confirmed. All warning lights are cycling through.
Incident date: Jun 1, 2026
Air bag sensor light is always off even when nobody is sitting in the passenger seat. The sensor has been recalled once before however it’s still having the same issue even after being replaced.
Incident date: Apr 15, 2021
Steering sticks. Wont re-center when turning corners. This is a safety issue for sure when it wont steer well at all. Yes. I took it to an alignment shop and the tech drove it and said he nearly hit a curb as the wheel did not re-center when turning a corner. Two independent shops checked it and both thought it was the steering gear box. It has never steered well since it was new. I th... Read more
Incident date: May 30, 2026
I own a 2018 Honda Odyssey 3.5L V6 and while my wife and 9 year old daughter were driving down the highway at 70mph that car decided to throw a rod throw the bottom of the motor leaving my family stranded on the roadside with no motor oil left in the car. This is a known issue for the 2018 Honda Odyssey but only for certain VIN numbers. I think it's pretty clear from all of the online complaints f... Read more
Incident date: May 28, 2026
Honda put the CR-V lidar censor behind the logo emblem on the front grill. The logo is easy to remove, and the censors are being stolen at alarming rates. They're utterly unprotected, and cost over $2000 to fix/replace. It is a huge design flaw and it's unfair that they've saddled car owners with no ability to prevent theft, and huge replacement fees if a theft occurs. I just had the logo emblem s... Read more
Incident date: May 28, 2026
Honda put the CR-V lidar censor behind the logo emblem on the front grill. The logo is easy to remove, and the censors are being stolen at alarming rates. They're utterly unprotected, and cost over $2000 to fix/replace. It is a huge design flaw and it's unfair that they've saddled car owners with no ability to prevent theft, and huge replacement fees if a theft occurs. I just had the logo emblem s... Read more
Incident date: May 28, 2026
Honda put the CR-V lidar censor behind the logo emblem on the front grill. The logo is easy to remove, and the censors are being stolen at alarming rates. They're utterly unprotected, and cost over $2000 to fix/replace. It is a huge design flaw and it's unfair that they've saddled car owners with no ability to prevent theft, and huge replacement fees if a theft occurs. I just had the logo emblem s... Read more
Incident date: Jan 1, 2025
The contact leased a 2024 Honda Accord. The driver's side door failed to open from the outside. The key failed to sync with the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the antenna needed to be replaced. The vehicle was repaired, but the failure recurred. An engineer determined the fuse box was faulty, but the failure persisted. The manufacturer was notified... Read more
Incident date: Jun 1, 2026
We are experiencing the dangerous 'Sticky/Notchy' electric power steering (EPS) conditions in our 2022 Honda CR-V, identical to the symptoms described in NHTSA Recall 24V-744. The steering wheel momentarily binds or sticks, particularly at highway speeds and when attempting to complete or recover from a turn. It requires noticeable extra physical effort to 'break' the wheel free from this sticky c... Read more
Incident date: Jun 1, 2026
While getting the cr-v fuel pump mtr saf recall fixed on my vehicle, the dealership found a crack in the fuel pump module. They also said there is a leak in the head gasket and a purge flow malfunction. They stopped any work on my vehicle and said I needed to replace my vehicle with a new vehicle. If a Honda dealership is not willing to work on my vehicle, what am I supposed to do with it?
Incident date: Apr 29, 2024
Infotainment center has phantom touches, the screen also freezes up and goes completely black when it is connected to a phone and also when it’s not connected to a phone. When car is connected via CarPlay for directions it will not display all the time or it will completely shut off in the middle of the directions, the only way for it to unfreeze or cut back on is if the car is turned off which ... Read more
Incident date: May 26, 2026
- sudden rod‑bearing failure - no warning - safety risk - matches recall 23V‑751
Incident date: Dec 1, 2025
The contact owns a 2019 Honda Odyssey. The contact stated while driving at an undisclosed speed, the vehicle crashed into a pothole and the front driver side, front passenger side, and side curtain air bags deployed. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bags needed to be replaced however, the dealer stated that the manufacturer o... Read more
Incident date: Oct 1, 2025
The contact owns a 2018 Honda Odyssey. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the check engine and several other various warning messages appear on the instrument panel. The vehicle was taken to a dealer for service; however, the dealer was unable to diagnose or duplicate the failure. The contact then stated t... Read more
Incident date: Jun 1, 2026
The contact owns a 2018 Honda Accord. The contact stated that while driving at 45 MPH with the cruise control engaged, the brakes suddenly applied without application. The brake message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 99,735.
Incident date: Jun 1, 2026
The contact owns a 2018 Honda Accord. The contact stated that while driving at 45 MPH with the cruise control engaged, the brakes suddenly applied without application. The brake message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 99,735.
Incident date: Sep 27, 2025
Forward Camera Not Working. Because of camera defect the following safety features are not working Adaptive Cruise Control Automatic Emergency Breaking Forward Collision Warning Lane Departure Warning Automatic Head Lights
Incident date: Sep 27, 2025
Forward Camera Not Working. Because of camera defect the following safety features are not working Adaptive Cruise Control Automatic Emergency Breaking Forward Collision Warning Lane Departure Warning Automatic Head Lights
Incident date: Sep 27, 2025
Forward Camera Not Working. Because of camera defect the following safety features are not working Adaptive Cruise Control Automatic Emergency Breaking Forward Collision Warning Lane Departure Warning Automatic Head Lights
Incident date: May 15, 2026
The contact owns a 2018 Honda CR-V. The contact stated that while driving, the steering wheel became loose and grabbed. The vehicle felt like it was traveling into another lane. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V663000 (Steering). While her husband was driving, the failure recurred. The vehicle was taken to the lo... Read more
Incident date: Mar 27, 2026
The auto idle stop on this specific vehicle has left me stopped in traffic numerous times. If left on, it frequently will cause the car to turn off when attempting to start from a stop at a intersection, causing a back up or near collision in some instances. It takes 5 - 10 seconds minimum to recognize what has happened, shift to park (if the vehicles allows, which sometimes does not), and resta... Read more
Incident date: Jan 1, 2026
When driving with or without the cruise the word BRAKE appears and the van taps it breaks automatically even when there is no reason to do so. There is no vehicle in front or anything on the road to be detected. It occasionally happens when there is a vehicle in the oncoming lane, but happens more often when there are no other vehicles close enough to be detected or cause me to need to slow down. ... Read more
Incident date: Jan 1, 2026
When driving with or without the cruise the word BRAKE appears and the van taps it breaks automatically even when there is no reason to do so. There is no vehicle in front or anything on the road to be detected. It occasionally happens when there is a vehicle in the oncoming lane, but happens more often when there are no other vehicles close enough to be detected or cause me to need to slow down. ... Read more
Incident date: Jan 1, 2026
When driving with or without the cruise the word BRAKE appears and the van taps it breaks automatically even when there is no reason to do so. There is no vehicle in front or anything on the road to be detected. It occasionally happens when there is a vehicle in the oncoming lane, but happens more often when there are no other vehicles close enough to be detected or cause me to need to slow down. ... Read more
Incident date: May 1, 2025
Noise coming from front driver side suspension or steering column/components. The noise is very light, but sounds like a clunking/rattle and can be felt through the steering wheel. It is intermittent. Because I am unsure what is actually causing the noise, I cannot state whether it is actually part of the suspension system or steering column area. The dealership cannot replicate the noise, so it h... Read more
Incident date: May 1, 2025
Noise coming from front driver side suspension or steering column/components. The noise is very light, but sounds like a clunking/rattle and can be felt through the steering wheel. It is intermittent. Because I am unsure what is actually causing the noise, I cannot state whether it is actually part of the suspension system or steering column area. The dealership cannot replicate the noise, so it h... Read more
Incident date: May 31, 2026
Windshield cracked and was replaced in early May 2026. Less than 3 weeks later, windshield has cracked again in exact same location. People on forum are starting to report same issues. I feel this is a design flaw in the windshield.
Incident date: Mar 4, 2026
Loose weatherstripping two yrs and a half into ownership. Risk of water damage that can rust and damage electrical. Many complaints online about the roof rails needing to be replaced. Honda hasn’t issue a recall even though is a well known faulty design.