Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 27, 2026
Safety defect involves an extreme structural hazard caused by the improper execution and assembly of components under open Federal Safety Recall Campaign 23V905 (Ford Recall 23S64) on a 2018 Ford EcoSport.The vehicle previously underwent the authorized interim engine replacement mandated by Safety Recall 23S64. Following a recent diagnosis by certified technicians to investigate severe vehicle noi... Read more
Incident date: May 15, 2026
The transmission was shifting extremely rough. When attempting to accelerate from a stop, the RPMs would increase without shifting for several seconds causing me to be stuck in the middle of intersections. It would also slip from a higher gear to a lower gear for no reason. This included while driving on the interstate causing a sudden loss of speed. A local transmission shop confirmed the issue a... Read more
Incident date: Apr 1, 2026
I was hit on 5/29/26. I was going 40mph or so and a car turned left into the front and side of my vehicle. My airbags did not deploy and was wondering why? I got whiplash bad and hurt myself as well as slamming into steering wheel.
Crash
1 injured
Incident date: Jun 10, 2026
The contact owns a 2023 Nissan Kicks. The contact stated that while stopped at light, the vehicle did not accelerate and lost power. The vehicle was towed to a friend's residence. The vehicle was taken to a dealer where it was diagnosed that the CVT transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 78,632
Incident date: Jun 10, 2026
The engine (connecting rod bearings in the 2.0L Nu GDI engine) failed. The vehicle entered limp mode with DTC P1326, then died on the road and the engine seized completely (will not turn by hand when attempted; only clicks on starter). It is currently at First Hyundai dealer in [XXX], under Repair Order #XXXand available for inspection. The vehicle suddenly lost power and died while driving on th... Read more
Incident date: Jun 10, 2026
Steering wheel is turning completely around and made a noise. I noticed my steering wheel is loose it has been like that for time. But yesterday was the first time it turned completely around were I could not control it.
Incident date: May 29, 2026
I am reporting a severe safety hazard on my 2020 Audi Q8 directly caused by the software update for NHTSA Recall 25V900 (Audi 90TV). The recall shows as "completed" on my VIN, but it left the vehicle with an active driver assistance defect that did not exist before. No accident has occurred, but there is a severe risk of a crash. Following the recall, the Audi Side Assist (blind-spot monitoring) ... Read more
Incident date: May 25, 2026
This 2018 Ford Edge of 65, 775 miles was loosing antifreeze, releasing white smoke out exhaust and would throw codes of overheating issues etc. Took vehicle to Pettus Ford in Fredericktown, Missouri for diagnostic of codes. It was noted that these codes are all related and owner must get a new engine to fix the problem. No other remedy was suggested. This seems to be a none problem with this year ... Read more
Incident date: May 25, 2026
I have been having issues with my check engine light being on for about 6 months now. Took the car to Honda to get it diagnosed and was told that I needed to get spark plugs, fuel injectors, and ignition coils. Got all of that changed and the issues still remains. Had an outside mechanic take a look and he specializes in Hondas and was told that it is the head gasket, and that would be the only w... Read more
Incident date: Jun 10, 2026
My speedometer blacked out couldnt see the fuel gage or speedometer. Light flickering, auto park engages, steering wheel locks up.
Incident date: Jun 10, 2026
Rear suspension toe links have failed after prior recall repair in Canada in May of 2022. The vehicle is now registered in the US and the recall repair has failed causing driving, suspension, and extreme tire wearing.
Incident date: Jun 10, 2026
I have received a dashboard warning from Telsa that there is a “Front passenger safety relevant safety issue”. Upon follow-up with the Tesla service team, I’ve learned that the sensor has failed and since they can only replace it with a new and different type of sensor, they also need to replace the air bag. The initial cost was estimated at some $2,100. I bought the “2018” Tesla Model 3... Read more
Incident date: Jun 10, 2026
See attached document for complaint.
Incident date: Jan 10, 2026
2018 Kia Optima Dealer Ed Voyles Kia Smyrna began Recall SC340. Vehicle drove in running. Dealer flashed ECM software, discovered non-original engine/ECU. Vehicle now won’t start. Dealer document states 'will not start after recall.' Dealer refuses to restore to running condition citing prior repairs. This violates 49 USC 30120
Incident date: May 29, 2026
See attached document for complaint.
Incident date: May 29, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at 50 MPH, the traction control and the ABS warning lights illuminated, and a "Service ABS and Traction Control" message was displayed. Additionally, the contact stated that the rear wheels locked during hard braking on several ... Read more
Incident date: Jun 10, 2026
Front axle disconnect failed at only 15,136 miles
Incident date: Apr 1, 2026
While driving in traffic on the interstate with adaptive cruise control working, all lights on the dash illuminated for 1 to 2 seconds, adaptive cruise control kicked off, the dash then went totally blank for 2 to 3 seconds then slowly came back to life with the fuel gauge showing zero when there was ¾ of a tank prior to this event.
Incident date: Jun 10, 2026
OnXXX, as we approached what I call the 6 o’clock position of a round-about in [XXX], we had braked almost to a full stop (0-5 mph) to wait on the car ahead of us to enter the round-about when we felt increasing movement. Despite braking, to wait on that car, our car with increasing speed started shoving that car into the circle. Fortunately, he was able to drive away from us, but that car had... Read more
Crash
1 injured
Incident date: May 1, 2026
Low engine oil level appeared on my 2022 Silverado LTZ with the 6.2L engine for the first time of ownership. The truck is on the first 0W40 oil change performed for the engine recall with 42% engine oil life left. I get the oil changed around 30% left. Up until this point while running the 0W20 this hasn't happened. I'm now concerned that because of the oil viscosity difference that this may b... Read more
Incident date: Jun 8, 2026
The contact owns a 2013 Ford Edge. The contact stated that while driving at 25 MPH, the brakes failed, and the vehicle coasted to the side of the road. There was no warning light illuminated. The contact stated that the failure was recurrent. The dealer was notified of the failure, but repairs were pending due to parts unavailability. The manufacturer was not made aware of the failure. The fail... Read more
Incident date: Jun 8, 2026
Multiple times we have received Powertrain Failure warnings. These warnings typically happen when driving in cruise control but also happens in normal driving. The car has trouble shifting gears, gets stuck in gears, and has trouble downshifting. This creates unsafe and unstable driving especially at high speeds. Repeated visits to the dealer have yielded no results and the dealer has not mentio... Read more
Incident date: May 12, 2026
About a month ago the Blind spot monitoring system failed, dealer said $2500.00 to repair, about 10 days ago, backup sonar parking system failed, dealer cost to repair $2200.00
Incident date: May 12, 2026
About a month ago the Blind spot monitoring system failed, dealer said $2500.00 to repair, about 10 days ago, backup sonar parking system failed, dealer cost to repair $2200.00
Incident date: May 12, 2026
About a month ago the Blind spot monitoring system failed, dealer said $2500.00 to repair, about 10 days ago, backup sonar parking system failed, dealer cost to repair $2200.00
Incident date: Jun 5, 2026
Took my 22 silverado with the L87 engine in for the recall. The dealer stated that my vehicle had a tick in the motor but it passed the pico test. They switched it to the 0W40 oil and stated that my engine will probably blow here soon, but until that happens there hands are tied. Today i took my truck in for another inspection because my motor had a very loud Tick noise almost sounding like metal ... Read more
Incident date: Jun 5, 2026
Took my 22 silverado with the L87 engine in for the recall. The dealer stated that my vehicle had a tick in the motor but it passed the pico test. They switched it to the 0W40 oil and stated that my engine will probably blow here soon, but until that happens there hands are tied. Today i took my truck in for another inspection because my motor had a very loud Tick noise almost sounding like metal ... Read more
Incident date: May 17, 2025
Was driving down the road at 35 mph and the truck started to shake and the the transmission shifted really hard check engine light came on. Pulled over truck wouldn’t go into reverse and wouldn’t shift correctly. Had my truck towed home called the dealership they said I will need to have it towed in. Several days later the check engine light was off I took the truck around the block it was ru... Read more
Incident date: Jun 10, 2026
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced a tailgate failure listed in NHTSA Campaign Number: 24V060000(Latches/Locks/Linkages); however, the VIN was not included in the recall. The local dealer was contacted and repaired the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
Incident date: Jun 10, 2026
OnStar module failure. No communication with vehicle in the event of emergencies. Safety systems disabled. No remote access to unlock/ lock doors. No remote start. No speed limit notification. All built in apps and wi-fi no longer functioning.
Incident date: Jun 7, 2026
On XXX I was driving my 2021 Ford Escape for 10 minutes before I stopped at Sheetz gas station on [XXX]. I ran into the building to withdraw cash from the ATM leaving my fiance and dog in the car while it sat idle. Upon exiting the building about 30 seconds to a minute later, I witnessed smoke coming up from the hood of my car. My fiance and Dog quickly evacuated the car as we saw flames emerging... Read more
Fire
Incident date: Jun 9, 2026
The contact owns a 2023 Ford Escape PHEV. The contact received notification of NHTSA Campaign Number: 26V091000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made... Read more
Incident date: Jun 5, 2026
Subject: Urgent Safety Concern – Driver Seatbelt Malfunction I am writing to formally report a serious safety concern regarding the driver-side seatbelt in my vehicle. The seatbelt does not retract properly and frequently becomes caught in the door. In addition, the retractor fails to pull the seatbelt back completely, leaving slack in the belt. More concerning, there have been multiple instance... Read more
Incident date: Jun 8, 2026
excessive oil consumption. I have to check and refill every single week since i drive over 100 miles/day, it is ridiculous how much oil burns. Transmission at high speed acts very erratic, when downshifting is like it doesn't know what do do and when it finally decides to down shift, it kicks so hard that feels like it's going to brake in pieces, even at low speed the shifting is very hard, not sm... Read more
Incident date: Jun 4, 2026
I am reporting a serious safety defect involving the door locking and electrical systems in my 2024 Audi SQ8. On two separate occasions the vehicle experienced a complete electrical malfunction. During the first incident, I and my child were trapped inside the vehicle. The doors would not open from the inside and the vehicle would not start. After the first incident, the vehicle was taken to an Au... Read more
Incident date: Jun 4, 2026
The keyless access unit broke around 100k miles. Car acted like it was having a seizure. If car was locked, alarm goes off nonstop (during these episodes, which are intermittent) and all dash lights and head lights blink on and off over and over in quick succession. If car was not locked, only the lights had a seizure, there would be no audible alarm. Seemed to happen more near towers (cell towers... Read more
Incident date: Jun 4, 2026
The keyless access unit broke around 100k miles. Car acted like it was having a seizure. If car was locked, alarm goes off nonstop (during these episodes, which are intermittent) and all dash lights and head lights blink on and off over and over in quick succession. If car was not locked, only the lights had a seizure, there would be no audible alarm. Seemed to happen more near towers (cell towers... Read more
Incident date: Jun 8, 2026
Gears stopped engaging while driving. After diagnostic, the shop asked me to replace the transmission. The repair shop would have my old transmission after I get the car repaired. I won't have it in my possession. As I was driving on M39 on my way to work, car was making creaking whining noise when changing gears and suddenly, it stopped changing gears in the middle of a fast moving, narrow high... Read more
Incident date: Jun 8, 2026
One day my wife was driven the car to a friend on [XXX] push the brake pedal and the car fail to stop, thank GOD the cars in front of her moved before impact for . She took the car to the dealer, she asks if any recall for power break buster .They reply NO. She ask how much is to check the problem with the breaks. They reply $ 350 just to tell her the problem . The repair is $1000 dollars or more... Read more
Incident date: May 1, 2026
In November 2025, with approximately 6,900 miles on the vehicle, I reported brake issues to the dealership. After inspection, the dealership resurfaced (turned) the brake rotors at no charge. At that time, I was led to believe that the issue had been corrected. However, in June 2026, with only 14,300 miles on the vehicle, I returned to the dealership because the same symptoms had reappeared. I was... Read more
Incident date: May 24, 2026
The tread came off the tire on the highway causing me to crash off I 75. The tires were made 6 of 2025 and the pressure was 31.5 according to the highway patrol officer on scene. I have the paperwork for the tires I purchased at Sams Club in Cape Coral Florida on 7/29/25. The tires are less than 11 months old and this shouldn't have happened. The tread damaged multiple parts of my car.
Crash
Incident date: May 24, 2026
The tread came off the tire on the highway causing me to crash off I 75. The tires were made 6 of 2025 and the pressure was 31.5 according to the highway patrol officer on scene. I have the paperwork for the tires I purchased at Sams Club in Cape Coral Florida on 7/29/25. The tires are less than 11 months old and this shouldn't have happened. The tread damaged multiple parts of my car.
Crash
Incident date: May 24, 2026
There is a known Recall for my vehicle and Honda has been negligent in attempting to fix the Recall.
Incident date: Jun 9, 2026
The contact owns a 2023 GMC Yukon. The contact stated that while driving at an undisclosed speed, the engine became inoperable, causing the battery to discharge. The contact further stated that no warning lights illuminated prior to the failure. The vehicle was taken to the dealer, where it was diagnosed with a seized engine; however, the vehicle was not repaired. The manufacturer was not notifi... Read more
Incident date: May 29, 2026
On May 11th I was driving my 2019 Mazda CX-5 with approximately 35,000 miles when my cabin filled with the smell of gasoline. The smell became overwhelming within minutes, causing concern for my safety and the safety of other drivers. I immediately drove to the closest auto repair/body shop for an emergency inspection. Upon inspection, the technicians discovered there was a "crack at rear cylin... Read more
Incident date: Jun 1, 2026
The contact owns a 2017 Ford Explorer. The contact received notification of NTHSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had experienced the failure. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more
Incident date: Jun 1, 2026
Hi, yes the component is the CV axle on the driver side front wheel. Whenever I make a left turn, the driver side CV axle makes a clicking noise. Also, sometimes, when I make a right turn, especially when going slower, the same drive side front wheel CV makes a clicking noise. It is available for inspection upon request. The safety seems OK, but we are fearful that is could break and cause an acci... Read more
Incident date: Jun 1, 2026
I am reporting an issue with the driver seat in my 2026 Toyota Camry SE model. The seat exhibits abnormal movement, shifting, instability, and popping sensations in the seatback (lumper support) area during normal driving conditions, specifically while accelerating or coming to a stop. It is also more noticeable during warming climates than cooler climates. The issue feels like looseness or move... Read more
Incident date: Mar 3, 2026
The contact owns a 2021 Ford EcoSport. The contact stated that while driving at unknown speeds, the vehicle stalled. The vehicle restarted after 20 minutes. The Check Engine warning light was illuminated. The "Charging System Failed" message was displayed. The vehicle was previously taken to the local dealer for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) recall repair. The vehicl... Read more