Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jun 10, 2026
Vehicle was inoperable and over 100F in our driveway, with a flashing "critical high voltage battery fault". My wife injured her hand attempting to get in the vehicle. The service center has claimed that moisture inside the HVAC system caused the High Voltage (HV) battery system to fail, throwing a critical high-voltage battery fault. Rivian is attempting to deny warranty coverage based on this mo... Read more
Incident date: Apr 30, 2026
I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.
Incident date: May 14, 2026
When driving with the adaptive cruise control on, the cruise will shut off without notice at random times. The forward collision warning light then comes on. After driving for some time the light will go out and the adaptive cruise will work again. This repeats many times on a trip randomly. This also leaves the vehicle without forward collision protection and automatic emergency braking. This is ... Read more
Incident date: May 14, 2026
When driving with the adaptive cruise control on, the cruise will shut off without notice at random times. The forward collision warning light then comes on. After driving for some time the light will go out and the adaptive cruise will work again. This repeats many times on a trip randomly. This also leaves the vehicle without forward collision protection and automatic emergency braking. This is ... Read more
Incident date: Nov 28, 2025
The contact called on behalf of his son who owned a 2015 Ford F-150. The contact stated that while his son was driving at an undisclosed speed, the "malfunction" indicator was illuminated, the vehicle unexpectedly downshifted while there was ice on the road, and the front center of the vehicle crashed into a tree. The contact's son was pronounced deceased at the scene and the vehicle was pronounce... Read more
Crash
1 deaths
Incident date: Nov 28, 2025
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part required for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a brief image before the screen ... Read more
Incident date: Nov 28, 2025
The contact owns a 2023 Toyota Tundra. The contact stated that the vehicle experienced significant hesitation upon acceleration. The contact received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount o... Read more
Incident date: Jun 10, 2026
Complaint Against Toyota Motor Sales, U.S.A., Inc. I am filing this complaint regarding the extraordinary delay in obtaining Toyota replacement parts needed to repair my 2026 Toyota Sequoia TRD Pro. I purchased this vehicle new for approximately $89,000. On [XXX], it was rear-ended by another driver. The vehicle was delivered to the Ed Morse collision repair center, Delray Beach on April 3, 2026... Read more
Incident date: Jun 10, 2026
Complaint Against Toyota Motor Sales, U.S.A., Inc. I am filing this complaint regarding the extraordinary delay in obtaining Toyota replacement parts needed to repair my 2026 Toyota Sequoia TRD Pro. I purchased this vehicle new for approximately $89,000. On [XXX], it was rear-ended by another driver. The vehicle was delivered to the Ed Morse collision repair center, Delray Beach on April 3, 2026... Read more
Incident date: Jun 10, 2026
I purchased a brand new 2023 Honda HR-V. Recently, the passenger-side LED headlight assembly suddenly stopped working, and I had to pay $1,500 out of pocket to replace it at a Honda dealer. Shockingly, just one month later, the driver-side LED headlight also completely failed. Having both major LED headlights fail within a single month on a vehicle less than 3 years old indicates a severe factory... Read more
Incident date: May 29, 2026
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The ... Read more
Incident date: Aug 7, 2023
I own a 2025 Nissan Rogue, and the rear windshield shattered suddenly without any impact, collision, or contact with an object. This was not caused by an accident or misuse on my part. My insurance company is only offering coverage if I meet the deductible, but the repair cost is below that amount, which leaves me responsible for the full out-of-pocket expense. On top of that, I am being told my p... Read more
Incident date: Aug 15, 2024
The contact owns a 2010 Hyundai Veracruz. The contact stated that after starting the engine and shifting into drive(D), the engine immediately shut off. The vehicle could not be restarted, and the battery failed. The manufacturer and local dealer were notified of the failure. The cause of the failure was not determined. The contact stated that the vehicle had previously experienced the same failur... Read more
Incident date: Jun 9, 2026
Brake vacuum pump failed at 112k miles while doing 60 on the highway with no warning or way to stop. Very dangerous. Service brake assist light only come on after the fact of brake pump failure. Shrapnel from the failed part was sent into the engine block that had to be professionally cleaned out. This happened again 4 months later when I had to replace the brake vacuum pump AGAIN. I almost wrecke... Read more
Incident date: Nov 21, 2025
While driving, the hood of my vehicle flew up and broke my windshield and caused damage to body by the hood hinge on both sides. There were no warning lamps or signals that warned me that the hood was loose. I had limited visual to pull over and close the hood. Fortunately I was going slow and there were not other vehicles that were impacted. Because the hood is opened inside with the double pull ... Read more
Incident date: Nov 21, 2025
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact state... Read more
Incident date: Nov 21, 2025
The vehicle is experiencing an Auto Idle Stop (AIS) failure to restart from a complete stop. The engine dies, the electrical system resets, and it requires a manual button push or jumpstart to get moving again
Incident date: May 20, 2026
The vehicle is experiencing an Auto Idle Stop (AIS) failure to restart from a complete stop. The engine dies, the electrical system resets, and it requires a manual button push or jumpstart to get moving again
Incident date: Jun 10, 2026
High voltage fast charge contactors experienced partial weld failure (BMS_a167_SW_FC_Partial_Weld) during routine Supercharging, causing complete HV system shutdown (hvState = HV_DOWN). Vehicle also threw BMS_a085/a086 Pack and Fast Charge Contactor Mismatch codes. Tesla service is refusing to cover repair under the 8-Year HV Battery Warranty, claiming fast charge contactors are not a warranted co... Read more
Incident date: Jun 10, 2026
The EPAS (Electric Power Assisted Steering) module experienced an internal sensor failure, causing a sudden and complete loss of power steering assist. The vehicle is available for inspection upon request and the EPAS module has been retained. The loss of power steering occurred without warning while the vehicle was in motion, requiring significantly greater physical force to maintain control of ... Read more
Incident date: Jun 7, 2026
The contact owns a 2024 Chevrolet Blazer EV. The contact stated that while driving approximately 45 MPH and depressing the brake pedal to reduce speed, the vehicle failed to respond as intended and crashed into the rear end of a second vehicle at approximately 5 MPH. Moments later, a third vehicle crashed into the rear of the contact's vehicle. The contact was not injured during the crash. The oc... Read more
Crash
1 injured
Incident date: Apr 7, 2026
The contact owns a Evenflo Safety Seat, Model Type: Revolve 360 Extend, Model Number: CS360212546 and Manufactured Date: September 5, 2025. The seat was positioned in the third row of a 2010 Dodge Grand Caravan. The contact stated that while her child was entering the car seat, the contact noticed that there was an issue with the sensor-safe chest clip. The contact discovered that the button batte... Read more
Incident date: Apr 7, 2026
The contact owns a Evenflo Safety Seat, Model Type: Revolve 360 Extend, Model Number: CS360212546 and Manufactured Date: September 5, 2025. The seat was positioned in the third row of a 2010 Dodge Grand Caravan. The contact stated that while her child was entering the car seat, the contact noticed that there was an issue with the sensor-safe chest clip. The contact discovered that the button batte... Read more
Incident date: Apr 7, 2026
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000(FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the vehicle had experienced difficulty starting and hesitation upon acceleration. Additionally, the check engine warning light was persistently illuminated. The local dealer was contacte... Read more
Incident date: May 29, 2026
I am constantly getting a malfunction for P0101 despite changing my air flow system. It creates acceleration problems everytime.
Incident date: May 29, 2026
The front camera behind the rear view mirror comes up with code and the cruise control will not work and the lane departure system and the forward Collision system and adaptive cruise control. The front camera issue can only be repaired by replacing the camera between 800 and 1500 cost to purchase the camera plus a 5 to $700 Adas aiming at the dealership and I don't feel that that's correct being ... Read more
Incident date: May 29, 2026
The front camera behind the rear view mirror comes up with code and the cruise control will not work and the lane departure system and the forward Collision system and adaptive cruise control. The front camera issue can only be repaired by replacing the camera between 800 and 1500 cost to purchase the camera plus a 5 to $700 Adas aiming at the dealership and I don't feel that that's correct being ... Read more
Incident date: Jun 1, 2024
I was parked for a few minutes and I suddenly noticed a strong oder coming into my vehicle. I could not pinpoint what the smell was, but I knew that whatever was coming into the SUV was not safe. My screen started flashing warnings "Service Required: Do Not Drive" “Do Not Shift Gears”. After the warning, white smoke started to roll out from under the hood and into the vehicle. I immediately r... Read more
Fire
Incident date: Jan 28, 2026
After hitting 100,000 mile my car electronics failed and caused my steering to fail and all other safety equipment like airbags and brokering system
Incident date: Jun 8, 2026
2025 Triumph Speed 400 — Moisture-Triggered Limp Mode and Loss of Turn Signals My 2025 Triumph Speed 400 enters limp mode and displays a check engine light and wrench warning whenever ridden in rain or high humidity. When this occurs, turn signals and hazard lights also stop functioning, leaving me without signaling capability in traffic. Both issues clear only after the bike dries out. The bat... Read more
Incident date: Jun 8, 2026
2025 Triumph Speed 400 — Moisture-Triggered Limp Mode and Loss of Turn Signals My 2025 Triumph Speed 400 enters limp mode and displays a check engine light and wrench warning whenever ridden in rain or high humidity. When this occurs, turn signals and hazard lights also stop functioning, leaving me without signaling capability in traffic. Both issues clear only after the bike dries out. The bat... Read more
Incident date: Jun 8, 2026
I am writing to file a complaint regarding a serious issue with my Honda vehicle involving the turbocharger system. The turbocharger appears to be failing, causing a significant reduction in vehicle speed and performance while driving. During operation, the vehicle suddenly loses power and acceleration, making it difficult and potentially unsafe to maintain normal traffic speeds. At the same time... Read more
Incident date: Jun 10, 2026
I am writing to file a complaint regarding a serious issue with my Honda vehicle involving the turbocharger system. The turbocharger appears to be failing, causing a significant reduction in vehicle speed and performance while driving. During operation, the vehicle suddenly loses power and acceleration, making it difficult and potentially unsafe to maintain normal traffic speeds. At the same time... Read more
Incident date: Jun 10, 2026
Engine shuts off without warning while driving. First reported to the dealer on XXX (approximately 12,000 miles) and has continued for 2.5+ years despite repeated repair attempts. Shutoffs typically occur at low speed while decelerating, such as turning into neighborhoods or approaching stops, but have also occurred while coasting at 33 mph on a busy road with cruise control active (August 8, 2025... Read more
Incident date: Jun 10, 2026
Engine shuts off without warning while driving. First reported to the dealer on XXX (approximately 12,000 miles) and has continued for 2.5+ years despite repeated repair attempts. Shutoffs typically occur at low speed while decelerating, such as turning into neighborhoods or approaching stops, but have also occurred while coasting at 33 mph on a busy road with cruise control active (August 8, 2025... Read more
Incident date: Jun 1, 2026
I’ve bought my 2018 Acura TLX used from Holiday Mazda in [XXX] in XXX Now that my nightmare with the Auto Engine Idle is over(the shop that replaced my starter in November 2025 some how got it so it doesn’t work anymore. But that’s not my issue. I’ve had this issues 5-8 times in the last 2 years. I will be driving and my top screen in in the dash(it usually displays navigation, CarPlay, et... Read more
Incident date: Jun 1, 2026
I’ve bought my 2018 Acura TLX used from Holiday Mazda in [XXX] in XXX Now that my nightmare with the Auto Engine Idle is over(the shop that replaced my starter in November 2025 some how got it so it doesn’t work anymore. But that’s not my issue. I’ve had this issues 5-8 times in the last 2 years. I will be driving and my top screen in in the dash(it usually displays navigation, CarPlay, et... Read more
Incident date: Jun 1, 2026
I’ve bought my 2018 Acura TLX used from Holiday Mazda in [XXX] in XXX Now that my nightmare with the Auto Engine Idle is over(the shop that replaced my starter in November 2025 some how got it so it doesn’t work anymore. But that’s not my issue. I’ve had this issues 5-8 times in the last 2 years. I will be driving and my top screen in in the dash(it usually displays navigation, CarPlay, et... Read more
Incident date: Jun 22, 2025
Highway Incident: While traveling at highway speeds, a sudden evasive braking maneuver caused the truck to drop power. Upon attempting to re-accelerate, the throttle pedal went to the floor with zero response, and the vehicle continued to decelerate on an active highway. Multiple trailing vehicles had to make emergency maneuvers to swerve around the decelerating truck to avoid a high-speed, rear-e... Read more
Incident date: Jun 22, 2025
Highway Incident: While traveling at highway speeds, a sudden evasive braking maneuver caused the truck to drop power. Upon attempting to re-accelerate, the throttle pedal went to the floor with zero response, and the vehicle continued to decelerate on an active highway. Multiple trailing vehicles had to make emergency maneuvers to swerve around the decelerating truck to avoid a high-speed, rear-e... Read more
Incident date: Jun 22, 2025
Highway Incident: While traveling at highway speeds, a sudden evasive braking maneuver caused the truck to drop power. Upon attempting to re-accelerate, the throttle pedal went to the floor with zero response, and the vehicle continued to decelerate on an active highway. Multiple trailing vehicles had to make emergency maneuvers to swerve around the decelerating truck to avoid a high-speed, rear-e... Read more
Incident date: Aug 2, 2025
Model Y (VIN: [XXX]). On XXX, I brought my vehicle to Tesla Service for replacement of the front wheel hub assembly and paid approximately $1,000 for the repair. Shortly after picking up the vehicle, I noticed abnormal knocking and clicking noises while turning the steering wheel. Because I was concerned about the safety of the vehicle, I sought a second opinion from an independent repair facilit... Read more
Incident date: Aug 2, 2025
Seat belt on rear passenger side seems like it is clipped in but car dings with red warning sign that seat belt is not fastened. I am worried that the seat belt is not working properly.
Incident date: Apr 24, 2026
NHTSA COMPLAINT — SHORT VERSION I am reporting a persistent, unresolved, safety-related steering defect in my 2025 Hyundai Ioniq 6 (leased 10/12/2024). Beginning in September 2025 at approximately 15,412 miles, the vehicle exhibits: (1) uncontrolled steering wheel shifting left and right at highway speeds; (2) hard pulling to the left when accelerating or decelerating; and (3) the vehicle swayin... Read more
Incident date: Jan 29, 2026
Transmission failure hard knock pushing car forward from 1st gear jumping to 3rd and then holding back when accelerating on the rest of gear making me unsafe cause someone can hit from the back instead of going forward holds back for a few then spinning inside transmission moves ahead.
Incident date: Jan 29, 2026
I lost all sound on my 2026 GMC Yukon XL with only 150 miles on it. Apparently this is a common issue that needs a recall.
Incident date: Jan 29, 2026
When I purchase this vehicle in 2022 the emergency parking break does make a noise when going on D or parking but it wasn't loud about a week ago, and today is June 10th, it started making a loud noise and the Toyota dealership in Lebanon PA does not want to fix it.
Incident date: Jun 11, 2026
The rearview backup camera on my 2019 Jeep Compass Latitude has completely failed to function, creating a severe blind-spot safety hazard during reverse maneuvers. Screen goes black, or flickers on and off, or has lines and hotspots. It is not usable at all. This failure directly compromises the safety mandates established under Federal Motor Vehicle Safety Standard (FMVSS) No. 111.
Incident date: Mar 27, 2026
My wife took are jeep in for first inspection and the service technician found cracks between the tread on all 4 tires,the tires have 5600 miles,the service technician recommended new tires,I questioned why I should buy new tires when the nexen roadian HTX2 tires have a 70000 mile warranty,C Harper Jeep in connellsville Pa said nothing could be done even though they sent me a video of the cracks,... Read more
Incident date: Mar 27, 2026
Failed upper radiator hose.