Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: May 14, 2026
Driving towards direct light/sunlight is damn near impossible with this vehicle die to the extreme amount of glare from the dashboard. It makes me worried especially now that summer is approaching, feels like it can be catastrophic. Rear brake assist is horrible on more than one occasion the car will stop as if it has just been hit by a semi. Leaving the vehicle unable to proceed in reverse(one... Read more
Incident date: Jun 12, 2026
I took my vehicle to a land rover dealership based upon 2 service bulletins issued by the manufacturer N768, sfcc_apr2022_17 and NHTSA item number 10211119. The Land Rover dealership refused to service the vehicle for those bulletins. I have a heart condition with 20% ejection factor. Since the telematics do not work in the event of a medical emergency my vehicle cannot be located for first respon... Read more
Incident date: May 1, 2026
The vacuum pump has been recalled on same year, make and model vehicle, yet my particular VIN is falling to the wayside. IT HAS A VACUUM PUMP issue, causing the brakes to malfunction at slower rates of speed. A "computer programming recall" was applied to my VIN however it is the ACTUAL Vacuum pump that is the problem. This should have been covered in all year, make and models. BRAKES ARE IMPOR... Read more
Incident date: Jan 2, 2026
Was traveling to head towards the beach and all of a sudden the whole dash starts glitching then goes out for about 10-25 seconds then cuts back on like the car is powering back on. I thought maybe it had something to do with my daughter touching the radio. Well I continue to travel get down the road about another 45mins and it does it again. So I decide to turn the radio off, turn off the A/C, ca... Read more
Incident date: Jun 5, 2026
The steering wheel is sticking. It seems to be the gearbox power steering system
Incident date: Jun 5, 2026
The contact owns a 2006 Ford F-150. The contact stated that while the contact's son was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. No warning lights were illuminated. The contact's son lost control of the vehicle, and the vehicle crashed into a guardrail and landed on its side. The air bags did not deploy. The vehicle was towed to a local tow yard. A Poli... Read more
Crash
Incident date: Jun 5, 2026
The contact owns a 2025 Honda Pilot. The contact stated that while driving approximately 30 MPH on a clear day, the braking system activated without driver input and caused the vehicle to come to a sudden stop. There were no other vehicles, pedestrians, or objects nearby to cause the automatic braking system to be activated. The sudden braking was recorded by the Insurance App. Due to the abrupt s... Read more
Incident date: Jun 12, 2026
This complaint is based on four separate safety recalls affecting my vehicle — Recalls 56C, 68C (NHTSA Campaign No. 25V-741), 21D (NHTSA Campaign No. 26V-363) and 78C (NHTSA Campaign No. 25V-766) — which collectively demonstrate a pattern of serious, unresolved manufacturing defects involving both the high-voltage battery system and the gasoline engine. Stellantis has materially and permanentl... Read more
Incident date: Jun 12, 2026
This complaint is based on four separate safety recalls affecting my vehicle — Recalls 56C, 68C (NHTSA Campaign No. 25V-741), 21D (NHTSA Campaign No. 26V-363) and 78C (NHTSA Campaign No. 25V-766) — which collectively demonstrate a pattern of serious, unresolved manufacturing defects involving both the high-voltage battery system and the gasoline engine. Stellantis has materially and permanentl... Read more
HONDA
CLARITY PLUG-IN HYBRID
(2018) - ELECTRICAL SYSTEM
Jun 12, 2026
Incident date: Apr 9, 2026
On Sunday June 7, 2026 my husband drove our 2014 GMC Acadia to work. We both work at MSY - Louis Armstrong New Orleans International Airport for United Airlines. After he parked in the employee garage that is located in at the old terminal and got on the employee shuttle, the passenger tail light sparked a fire. Airport operations responded with the fire department that is stationed at the airport... Read more
Fire
HONDA
CLARITY PLUG-IN HYBRID
(2018) - VEHICLE SPEED CONTROL
Jun 12, 2026
Incident date: Apr 9, 2026
The vehicle severely shudders, jerks, and hesitates from a stop and while making a turn, during both acceleration and deceleration, making it entirely unsafe to drive. The vehicle has been completely un-driveable for the past 6 days. The check engine light illuminated, and on 4/9/26, the dealer documented a failed transmission judder test and kept the car, issuing a loaner. A temporary software pa... Read more
HONDA
CLARITY PLUG-IN HYBRID
(2018) - ENGINE
Jun 12, 2026
Incident date: Apr 9, 2026
The vehicle severely shudders, jerks, and hesitates from a stop and while making a turn, during both acceleration and deceleration, making it entirely unsafe to drive. The vehicle has been completely un-driveable for the past 6 days. The check engine light illuminated, and on 4/9/26, the dealer documented a failed transmission judder test and kept the car, issuing a loaner. A temporary software pa... Read more
Incident date: May 18, 2026
The vehicle severely shudders, jerks, and hesitates from a stop and while making a turn, during both acceleration and deceleration, making it entirely unsafe to drive. The vehicle has been completely un-driveable for the past 6 days. The check engine light illuminated, and on 4/9/26, the dealer documented a failed transmission judder test and kept the car, issuing a loaner. A temporary software pa... Read more
Incident date: May 18, 2026
Spitzer Ford in [XXX] sold me a new 2025 Ford Mustang Mach E with an open recall. I purchased the vehicle on xxx and this recall had been open and active since 1/26/26. 2 days after buying the vehicle xxx the dealership started calling me about an open recall that needed fixed. I was told by the dealership that they could not list the car as sold with Ford until the recall had been adjusted and th... Read more
Incident date: May 18, 2026
Description On your vehicle, it may be possible to experience a noisy, partially inoperable, or completely inoperable heating ventilating and air conditioning HVAC blower Motor. Safety Risk An inoperable or partially inoperable HVAC blower Motor may affect windshield defrost and defogging capability, which can decrease visibility under certain driving conditions, increasing the risk of a crash.... Read more
Incident date: Jun 2, 2026
The Around View Monitor (AVM) system failed. The rear backup camera image no longer functions properly due to a failed AVM control unit. The vehicle is a 2023 Nissan Pathfinder Platinum equipped with Nissan’s camera-based surround view and backup camera system. The vehicle has been diagnosed by an authorized Nissan dealership, and the failed component remains installed in the vehicle and is avai... Read more
Incident date: Apr 1, 2026
There are currently two items to report on this vehicle: 1) Failure of the gear shift. The replacement is not available for inspection. PCM found defective. The PCM was not seeing the transmission in park or neutral. The shifter assembly had to be replaced. The vehicle was not driveable and had to be towed for repair. No safety issues concerning this event. Repair confirmed failure of gear ... Read more
Incident date: Jun 11, 2026
There are currently two items to report on this vehicle: 1) Failure of the gear shift. The replacement is not available for inspection. PCM found defective. The PCM was not seeing the transmission in park or neutral. The shifter assembly had to be replaced. The vehicle was not driveable and had to be towed for repair. No safety issues concerning this event. Repair confirmed failure of gear ... Read more
Incident date: May 15, 2026
The vehicle is experiencing powertrain performance issues, including a persistent stutter, vehicle shuddering, and erratic RPM jumping while driving at 45-55 mph. These symptoms began immediately following the latest software flash in January 2026 and have progressively gotten worse. An Independent mechanic and a transmission specialist have inspected the vehicle and are unable to resolve the issu... Read more
Incident date: Jun 2, 2026
The vehicle is experiencing powertrain performance issues, including a persistent stutter, vehicle shuddering, and erratic RPM jumping while driving at 45-55 mph. These symptoms began immediately following the latest software flash in January 2026 and have progressively gotten worse. An Independent mechanic and a transmission specialist have inspected the vehicle and are unable to resolve the issu... Read more
Incident date: Jun 2, 2026
My vehicle experienced a dangerous incident involving smoke entering the passenger cabin followed by complete engine seizure. Prior to this failure, the vehicle had already undergone recall-related repairs through an authorized Kia dealership for known engine and fire-related safety concerns. The recall was marked as completed by the dealership. However, after the repair, the vehicle continued exp... Read more
Incident date: Dec 31, 1969
The turn signal stalk on my 2023 Ford F-150 Lightning intermittently requires excessive force to manually cancel after turns and lane changes. The stalk self-cancels normally roughly 50% of the time, but when the steering wheel does not rotate far enough to trigger automatic cancellation the driver must manually return the stalk to center. The condition is most reliably reproduced when the cabin h... Read more
Incident date: Dec 31, 1969
The turn signal stalk on my 2023 Ford F-150 Lightning intermittently requires excessive force to manually cancel after turns and lane changes. The stalk self-cancels normally roughly 50% of the time, but when the steering wheel does not rotate far enough to trigger automatic cancellation the driver must manually return the stalk to center. The condition is most reliably reproduced when the cabin h... Read more
Incident date: Dec 31, 1969
The turn signal stalk on my 2023 Ford F-150 Lightning intermittently requires excessive force to manually cancel after turns and lane changes. The stalk self-cancels normally roughly 50% of the time, but when the steering wheel does not rotate far enough to trigger automatic cancellation the driver must manually return the stalk to center. The condition is most reliably reproduced when the cabin h... Read more
Incident date: Jun 4, 2026
Our Jeep 4Xe underwent the recall for the hybrid battery. The battery was replaced in May 2026, since then the vehicle hesitates to accelerate at speed causing a safety concern. This vehicle has been recalled so many times we have no confidence in the vehicle.
Incident date: Jun 4, 2026
Our Jeep 4Xe underwent the recall for the hybrid battery. The battery was replaced in May 2026, since then the vehicle hesitates to accelerate at speed causing a safety concern. This vehicle has been recalled so many times we have no confidence in the vehicle.
Incident date: Jun 4, 2026
Our Jeep 4Xe underwent the recall for the hybrid battery. The battery was replaced in May 2026, since then the vehicle hesitates to accelerate at speed causing a safety concern. This vehicle has been recalled so many times we have no confidence in the vehicle.
Incident date: May 26, 2026
This vehicle is equipped with the 6.2 V8 engine we have experienced catastrophic engine failure twice. The vehicle is relatively low mileage.
Incident date: Jun 10, 2026
While coming to a stop or slowing down, truck shifts into neutral on its own without driver input. Truck then makes you press brake and shift back to drive.
Incident date: May 1, 2024
1–2 second delay in throttle response from pedal input, followed by sudden uncommanded surge/jerk forward. Occurs when vehicle is on hold mode in a slope or in plain flat conditions at a light or a stop sign. It happens when the car is cold or warm. I consider the vehicle unsafe to drive. The cruise control also has a major problem. When activated the lane departure feature also gets activated a... Read more
Incident date: Jun 10, 2026
My interior door handles have chrome-plated stickers. They have started to bubble and peel to the point where my wife sliced her finger requiring an ER visit and stiches. I've seen on Reddit that other vehicle owners have had the same issues. I noticed on June 9th, 2026 Ford issued a recall for its For Expedition, for a similar issue but with its center console, not the door handles. I believe ... Read more
1 injured
Incident date: Apr 30, 2026
On [XXX] the electrical system on the 2024 Dodge Hornet R/T malfunctioned and all warning lights were simultaneously flashing on the screen and all driver safety warnings malfunctioned. There was loss of Power Steering Assist while driving the car as well as an Electronic Parking Brake malfunction.. It is unknown what other specific electronic safety functions failed as well but the complete sy... Read more
Incident date: May 14, 2026
Component or System: The brake system, specifically what appears to be a false ABS activation or IEB (Integrated Electronic Brake) system malfunction. The component is available for inspection upon request. Safety Risk: While braking at speeds between 25-40 mph, typically on dry pavement and more frequently on downhill grades, the brake pedal exhibits a chugging sensation, erratic stopping behavio... Read more
Incident date: May 14, 2026
When applying brake, in sporadic and unpredictable circumstances, the vehicle seems to switch from regenerative braking to brake pump braking. During this switch, braking power is lost completely. The vehicle was inspected by the Dealer, they stated no issues found / unable to reproduce. This issue, if unresolved, increases risk of vehicle collision. No warning lights, no messages, no other sym... Read more
Incident date: Nov 28, 2025
COMPONENT/SYSTEM THAT FAILED — AVAILABLE FOR INSPECTION: The electrical system failed at the under-hood fuse box / power distribution center (the component sometimes referred to as the TIPM), located near the battery. The vehicle started roughly, shut off within about 3 seconds, would not stay running, and emitted a plastic/electrical burning smell from that area. The vehicle is currently at Oxe... Read more
Incident date: Nov 28, 2025
The contact owns a 2022 Jeep Wrangler. The contact received a recall notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part required for the recall repair was unavailable. The dealer was contacted, but no further information was provided. The manufacturer was not contacted. The contact had not experienced a failure.
Incident date: Nov 28, 2025
The contact owns a 2025 Toyota RAV4. The contact stated that while driving under normal conditions, the contact heard an abnormally loud, violent, and shattering sound. The contact then noticed that the moonroof glass panel had exploded without impact, causing shattered glass to fall inside the cabin. A police report was filed. The dealer was notified of the failure. The vehicle was not repaired.... Read more
Incident date: Jun 10, 2026
The contact owns a 2025 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal popping sound. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Incident date: Jun 10, 2026
The contact owns a 2025 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal popping sound. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Incident date: Jun 10, 2026
I was driving down a regular road by my house, full sunshine, perfect road, nothing unusual. In fact, it was such a nice day, the sunroof was open and windows were down. My dog was in the back seat after just being picked up from grooming happily enjoying the day with his head out the window. I was on a road with the speed limit of 30. I was going 30 mph. Nothing unusual. Literally, out of nowhere... Read more
Incident date: May 29, 2026
I was driving and the airbag light randomly came on out of the blue. While trying to parallel park I noticed my steering wheel clicking. We ran codes on the car and we are confident that the clock spring failed. My horn and cruise control also no longer work.
Incident date: Aug 7, 2023
Vehicle screens repeatedly rebooting over a 2 month period. Auto high beams stopped working. Chassis control error on dash occurred. Smoke smell in cabin occurred after dealer returned the vehicle from a repair attempt. Vehicle had to be towed back up . Dealer reporting they can not recreate errors and want to return it. It’s a safety hazard . Has been at the mechanics for over 20 business days.... Read more
Incident date: Aug 15, 2024
Since November 2025, this vehicle has experienced repeated loss of power, severe shaking during acceleration, jerking between gear shifts, abnormal humming/grinding noises, and multiple check engine light events. The condition is most noticeable between approximately 40-70 mph and has repeatedly occurred while driving on highways. On multiple occasions, the vehicle struggled to accelerate properly... Read more
Incident date: Jun 9, 2026
The contact owns a 2022 GMC Yukon. The contact stated that while driving at various speeds, the vehicle suddenly entered LIMP mode, the speed was reduced, and the vehicle failed to exceed 55 MPH. The Check Engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that an emission system failure had occurred, but the cause of the failure was not determined. The vehi... Read more
Incident date: Jun 4, 2026
My local Honda dealership inspected my CRV on 6.3.26 after my complaint of "sticky steering." They said the steering gearbox needs to be replaced at a cost of $4,000 +. Some CRVs (1.7 million) have been recalled for this, but my VIN number is not included. The mileage on this vehicle is 62,973. I am afraid to drive this vehicle because the steering is unreliable. I have to transport my husband to... Read more
Incident date: Nov 21, 2025
I have replaced my rotors and my brakes soon as I got the car I’ve had the car for a month now I was in a major accident. Someone walked in front of my car. My emergency brake system did not work my rotors and my brakes, have been scrubbing ever since I got the car. And I don’t know how to fix the situation. The brakes are still going out and sound very horrible. I can’t keep replacing them ... Read more
Crash
2 injured
1 deaths
Incident date: Nov 21, 2025
My transmission failed the week I got it it was inspected by the dealership and I was told that they could not do anything about it I’ve been calling them for a whole year I’ve made notes and complaints I’ve contacted my lender they contacted the dealership to trade me in a new car and was told no I have been out of thousands of dollars paying every month I’ve been ubering I’ve been late... Read more
Incident date: Nov 21, 2025
Unknown.no accident ,Steering is tight. Started noticing it May 12 2026.
Incident date: May 20, 2026
I would like to create a complaint because my 2023 Toyota Sequoia is not included in the NHTSA recall #25V767 for the V35A 3.4L i Force Max twin turbo V6 hybrid. My Sequoia was manufactured on the same production line as engines that have been recalled for engine debris in the Tundra trucks and Sequoia's. Toyota's reasoning for not including my hybrid vehicle is it's not a safety concern as the hy... Read more
Incident date: May 1, 2024
whenever I was driving on the highway at 80MPH it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this happened the steering felt all over the place like I was floating and if I turned the wheel just a tiny bit t... Read more