Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jun 13, 2026
On May 25th, 2026 multiple dashboard warning lights flashed simultaneously while I was driving indicating an immediate engine issue, all warning alerts showed up. Next day, the engine exhibited a structural shudder/shake. The vehicle has otherwise always been perfectly maintained and operated flawlessly, thus, I called the dealership/ they gave me an appointment for the next day, after their inspe... Read more
Incident date: May 26, 2026
The contact leased a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 26V363000 (Steering); however, the parts to do the recall repairs were not yet available. The contact stated that the message that the vehicle could not be charged because of a possible fire risk was displayed. Additionally, the contact stated that the vehicl... Read more
Incident date: May 26, 2026
The truck started with a death wobble in the steering. Ball joints,bushing,stabilizer bar replaced front end work was done. Brought to the dealership approx 4 times for the same steering problem. It still has a small wobble pulling to the Rt or left. Steering was very loose but has been tightened up with a replaced steering shock. But the steering wobble continues had the steering gear box replace... Read more
Incident date: May 26, 2026
The engine did not want to go from a stop condition. I was pulling out if an intersection and the engine seemed to misfire. I almost got t-boned.
Incident date: May 31, 2026
The windshield on my 2022 Jeep Wrangler 4xe appears to have optical distortion that causes significant glare and visibility problems when driving in direct sunlight. The windshield is available for inspection upon request. The problem affects my ability to clearly see the roadway, traffic, and other vehicles when sunlight hits the windshield. The distortion creates a wavy or blurry appearance tha... Read more
Incident date: Jun 12, 2026
While operating the vehicle under load, the vehicle suffered a sudden and severe loss of engine performance, followed immediately by loud metallic banging from the engine bay. The vehicle lost all power and was immediately disabled (LIMP MODE), presenting an imminent highway safety hazard.The Physical Damage: Subsequent mechanical teardown revealed deep vertical cylinder wall scoring, heavy raw fu... Read more
Incident date: Jun 14, 2026
My 2017 Chrysler Pacifica Hybrid entered limp mode and was taken to Central Florida Chrysler Dodge on XXX. The service advisor, [XXX], identified three recalls, which needed to be completed, after claiming they had completed them, the issue persisted. I authorized a coolant flush without being informed it involved the battery cooling system. Further diagnostics revealed a failed hybrid battery. ... Read more
Incident date: Jun 15, 2026
Component/System: Service Brakes, Hydraulic / Brake Pedal Assembly / Steering Linkage Description of Defect: A progressive mechanical noise and physical sensation occurs during driving transitions involving the brake, accelerator, and steering column. After the brake pedal is fully released and the accelerator is pressed, or when the steering wheel is turned, a distinct loud "thunk" and a sliding... Read more
Incident date: Jun 15, 2026
While driving on the interstate at highway speed with cruise control engaged, the engine suffered sudden catastrophic failure with absolutely no prior warning, warning lights, knocking, stalling, or other symptoms. The vehicle became inoperable immediately. The repair estimate is $6,500 for engine replacement. The vehicle is a 2017 Kia Sportage equipped with a Theta II 2.4L GDI engine, confirmed b... Read more
Incident date: Jun 16, 2026
Regarding headlight warnings and horn malfunction and/or other possible electrical safety issues. (in addition to previous entry for brake a malfunction) On a few occasions (in addition to the mentioned intermittent brake malfunction) the motorcycle "low beam" headlight has stopped on occasion giving a dash warning and reset on it's own and "possible" ground fault or some other codes but BMW NA h... Read more
Incident date: Jun 8, 2026
The contact owns a 2018 Honda Odyssey. The contact stated that while driving approximately 10 MPH over a pothole in the roadway, the passenger’s side air bags deployed unintendedly. The contact became aware of NHTSA Campaign Number: 26V227000 (Air Bags). The vehicle was taken to the dealer but was not repaired. The manufacturer was made aware of the failure. The manufacturer informed the contact... Read more
Incident date: Jun 7, 2026
Camera shows purple/pink screen and is not fully functional. Numerous instances found online of this issue.
Incident date: Jun 7, 2026
Camera shows purple/pink screen and is not fully functional. Numerous instances found online of this issue.
Incident date: Jun 8, 2026
I press on the gas pedal and the car won't move. I will be at a stop sign and I'll remove my foot from the break, step on the gas and the car stalls it won't really go. I almost have to floor it to get it to move. Has happened multiple times.
Incident date: Jun 16, 2026
Car stalled and told me to put in neutral. Could smell gas. Car wouldn't come back on. Code u18a2 (lost communication with fuel pump communication module), part is available for inspection, we were all at risk due to the car stalling on the highway with no prior warnings, check engine light came on after car stalled, ordered new part from GMC, fix the issue right away. This part has been recalled ... Read more
Incident date: Jun 16, 2026
My vehicle is a 2020 Ford Edge with only 41,000 miles and the transmission is failing. Currently I have had the torque converter replaced; however, the issues are not completely resolved. I’m taking the vehicle back to the repair shop today.
Incident date: Jun 16, 2026
Camera malfunctions with low mileage.
Incident date: Jun 13, 2026
"The 12.3-inch digital instrument cluster [Driver side Display on my 2025 Mercedes-Benz CLE 300 completely blacked out while the vehicle was in operation, ((entirely removing my access to critical vehicle telemetrics, including the speedometer, fuel gauge, milage, oil, and safety warning indicators)). I received no advance warning prior to the display failure. This is a severe safety hazard an... Read more
Incident date: Jun 13, 2026
"The 12.3-inch digital instrument cluster [Driver side Display on my 2025 Mercedes-Benz CLE 300 completely blacked out while the vehicle was in operation, ((entirely removing my access to critical vehicle telemetrics, including the speedometer, fuel gauge, milage, oil, and safety warning indicators)). I received no advance warning prior to the display failure. This is a severe safety hazard an... Read more
Incident date: Jun 13, 2026
"The 12.3-inch digital instrument cluster [Driver side Display on my 2025 Mercedes-Benz CLE 300 completely blacked out while the vehicle was in operation, ((entirely removing my access to critical vehicle telemetrics, including the speedometer, fuel gauge, milage, oil, and safety warning indicators)). I received no advance warning prior to the display failure. This is a severe safety hazard an... Read more
Incident date: Jun 15, 2026
Unexplainable issues with brake pedal. Makes noise inside cabin that sounds like a squeaky door. Happens when depressing brake pedal at 20mph or less and does not in reverse. Pedal feels odd, somewhat pulsating and when turning, I believe, the front passenger wheel pulls. Steering wheel is noticeably affected also, noting a jerking sensation. Several mechanics are unable to identify the issue. The... Read more
Incident date: Jun 15, 2026
The dash screen has gone out at random times. Currently there is not TSB or any acknowledgement from Kia about this safety issue. Their dealers service department doesn't know what to do and aren't admitting there is a problem. The only fix from customers online was that Kia replaced the entire gauge cluster which is a massive expense to Kia. The consumers are suffering because of this and Kia... Read more
Incident date: Sep 5, 2025
Description On your vehicles engine, one or more of the clips that retain the engines pistons to their connecting rods may be mis-installed or missing. Safety Risk A mis-installed clip may result in an audible knocking noise that increases over time. Progression of this issue can lead to piston failure and engine damage, resulting in a loss of motive power and increasing the risk of a crash. R... Read more
Incident date: Sep 5, 2025
Description On your vehicles engine, one or more of the clips that retain the engines pistons to their connecting rods may be mis-installed or missing. Safety Risk A mis-installed clip may result in an audible knocking noise that increases over time. Progression of this issue can lead to piston failure and engine damage, resulting in a loss of motive power and increasing the risk of a crash. R... Read more
Incident date: Jun 8, 2026
Description In some of the affected vehicles, the rear right-hand axle shaft may have been manufactured without properly completing the electromagnetic induction heat treatment process, making the axle shaft susceptible to fracture. Safety Risk A fractured rear axle shaft could result in a loss of motive power while driving, or vehicle rollaway when the vehicle is placed in park and the parking... Read more
Incident date: Jun 8, 2026
Description In some of the affected vehicles, the rear right-hand axle shaft may have been manufactured without properly completing the electromagnetic induction heat treatment process, making the axle shaft susceptible to fracture. Safety Risk A fractured rear axle shaft could result in a loss of motive power while driving, or vehicle rollaway when the vehicle is placed in park and the parking... Read more
Incident date: Jun 15, 2026
Idle stop has not engaged motor at intersection. This has happened three times in the last 2 months. Honda Passport has 29024 miles on it. All three incidents required shutting down the Passport and restarting the SUV. Each time there was a backup of cars behind me and I put on warning flashers.
Incident date: Jun 15, 2026
Dashboard shows that there is a problem with the adaptive cruise control system, lane keeping assist system, road departure mitigation system, and automatic high beams. Message occurs intermittently, usually lasting a few seconds, and goes away. Can happen while driving or while parked. Usually occurs a handful or times per day. Seems to happen more frequently when engine bay is warmed up. This i... Read more
Incident date: Apr 1, 2026
Electric Power Steering failed, luckily while in driveway. C2217 is the fault code. Could have resulted in significant vehicle(s) damage or bodily harm if this had occurred at normal driving speeds.
Incident date: Apr 1, 2026
Back up camera stopped working, there is a recall that was not completed before buying the car
Incident date: Apr 1, 2026
vehicle serviced on 5/7/2026 for Hyundai service campaign 9C2 immediately after noticed car was not driving as it had been prior to this update, sluggish acceleration on start, chugging and then rapid sudden acceleration. returned to service dept May19. Diagnostics revealed no issues, problem persisted. returned to service dept. May22. Informed Hyundai was looking into this issue related to the 9C... Read more
Incident date: Jun 1, 2026
I am reporting a potential safety concern with my 2026 Honda Accord SE with approximately 8,000 miles. The vehicle experienced rodent damage to the camshaft position (CMP) wiring harness. This occurred despite the vehicle being relatively new and well maintained. The wiring insulation appears to be soy-based, which may attract rodents and increase the likelihood of damage to critical engine comp... Read more
Incident date: Jun 1, 2026
The contact owns a 2022 Ford Escape. The vehicle was taken to Midas for a service appointment, and the contact was informed that the rear shocks were leaking. No warning lights were illuminated. The contact was informed that the rear shocks needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where it was confirmed that the rear shocks were leaking. The contact ... Read more
Incident date: Jun 5, 2026
2026 F-53 Motorhome Chassis Front axle spindle nut and cotter pin inspection Description On your vehicle, the front axle hub assembly may be missing the spindle nut and cotter pin. Safety Risk A missing spindle nut and cotter pin may cause the wheel to loosen and contact the brake components or detach from the vehicle. This may result in a loss of braking performance or a loss of vehicle contro... Read more
Incident date: Jun 13, 2026
The contact owns a 2015 Chevrolet Malibu. The contact stated that while driving on several occasions at various speeds, the vehicle inadvertently shifted between park(P), drive(D), and neutral(N), and the selected gear was not visible or illuminated on the instrument cluster or the gear shifter panel. The doors locked and unlocked, and the engine started shaking abnormally. The contact stated that... Read more
Incident date: Jun 13, 2026
The car throw a EPC warning light which cause the car to go n limp mode. With doing research ot has to do with the transmission. This cause the car to drive sluggish unable to reverse at times unable to take the car out of park at times. It also cause the car to randomly shut off when reversing or at times when im sitting at a light n i begin to drive the car can randomly shut off at times. Which ... Read more
Incident date: Jun 14, 2026
The car throw a EPC warning light which cause the car to go n limp mode. With doing research ot has to do with the transmission. This cause the car to drive sluggish unable to reverse at times unable to take the car out of park at times. It also cause the car to randomly shut off when reversing or at times when im sitting at a light n i begin to drive the car can randomly shut off at times. Which ... Read more
Incident date: Jun 1, 2025
Engine block heater, car smoking recall 25SA4; Battery and Power Loss recall 23S33; 1.5 Ecoboost Coolant Intrusion program 21N12 leaking into engine
Incident date: Jun 14, 2026
Engine block heater, car smoking recall 25SA4; Battery and Power Loss recall 23S33; 1.5 Ecoboost Coolant Intrusion program 21N12 leaking into engine
Incident date: Jun 14, 2026
While driving at highway speed, the transmission slipped, skipping gears. Very difficult to drive care safely. Could not accelerate vehicle safely. Had to stay in right lane with hazard lights on. Basically, using only gears 1, 3 & 5. Later discovered intermittently no reverse. DTC P090C Clutch Actuator B - Circuit Low.
Incident date: May 20, 2026
The contact owns a 2010 Honda CR-V. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The engine was idling high, and the vehicle independently accelerated onto the curb. The contact stated that the brake pedal was depressed to the floorboard. The vehicle then independently accelerated and rolled backwards... Read more
Crash
Incident date: Jun 1, 2026
Under normal driving conditions warning lights for "electric parking brake" and "emissions system problem" came on the dashboard and the 'brake' light began flashing. No change in performance. Auto parts store diagnostic indicated EVAP valve as the possible problem code, along with two other unrelated codes - none connected to brakes or emissions. The 12-volt battery tested strong. Drove anoth... Read more
Incident date: Apr 16, 2026
Under normal driving conditions warning lights for "electric parking brake" and "emissions system problem" came on the dashboard and the 'brake' light began flashing. No change in performance. Auto parts store diagnostic indicated EVAP valve as the possible problem code, along with two other unrelated codes - none connected to brakes or emissions. The 12-volt battery tested strong. Drove anoth... Read more
Incident date: Apr 16, 2026
Under normal driving conditions warning lights for "electric parking brake" and "emissions system problem" came on the dashboard and the 'brake' light began flashing. No change in performance. Auto parts store diagnostic indicated EVAP valve as the possible problem code, along with two other unrelated codes - none connected to brakes or emissions. The 12-volt battery tested strong. Drove anoth... Read more
Incident date: May 26, 2026
In the 35 months that I have owned this vehicle I have had to replace a faulty brake light switch 9 times. I find this extremely unsafe as brake lights are a major saftey feature. This problem has been reproduced and confirmed by the dealer. I do not know if the component has been inspected by the manufacturer. There were warning lights with the vehicle forward looking radar for cruise control ... Read more
Incident date: May 2, 2026
I own a 2024 Mitsubishi Outlander that I purchased new on December 21, 2024. Since shortly after purchase, the vehicle has experienced ongoing problems involving the brakes, electrical system, and fuel fumes entering the passenger cabin. The most serious issue is the brake system. I have experienced hard braking, inconsistent brake response, brake warning lights, and at least one incident where t... Read more
Incident date: Jun 13, 2026
The contact owns a 2016 Ram 5500. The contact stated that while driving 35 MPH on several occasions, the vehicle lost power and unintendedly decelerated. The check engine warning light was illuminated. The vehicle was taken to the residence and there was smoke coming from the engine and there was oil underneath the engine compartment. The contact stated that an independent mechanic arrived at the ... Read more
Incident date: Jun 13, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the traction control warning light was illuminated, and the message "Electronic Braking Issue" was persistently displayed with a persistent audible dinging sound. Additionally, t... Read more
Incident date: Jun 15, 2026
This 2015 Ford Explorer XLT - The power steering goes out. Multiple times. No recall with many many of these vehicles reporting to have the same problem. I was 200 miles away from home when this happened. The steering becomes extremely stiff and jerks. Making it very dangerous.
Incident date: Jun 14, 2026
The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at various speeds, the vehicle lost power steering assist with several unknown warning lights, and the check engine and parking assist warning lights were illuminated. The contact was forced to restart the vehicle to resume normal operation. The vehicle was initially taken to the dealer where the wiring harness was r... Read more