Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: May 19, 2026
SC299 (high‑beam headlight failure) is actually a safety defect tied to visibility and part of a recall which my telluride falls just outside of
Incident date: May 19, 2026
The shifter wouldn't go into park or start in park had to put in neutral to start it, was at a gas pump and the car started moving on its own had to jump in and pull the emergency brake to stop it and the vehicle was off, also the backup camera is upside down had it fixed but it goes right back upside down.
Incident date: Jun 16, 2026
The steering feels sticky or drifts. Have turned off LKAS. The steering sometime bumps or sticks when turning and sometimes feels harder to turn.
Incident date: May 15, 2025
Multiple misfires, dealer says blown head gasket after replacing coil and spark plugs. Quoted 6,500. Car still runs is not running hot no exhaust smoking. Told this is common issue after fuel pump was on recall and replaced. After fuel pump replaced car smelled of gas for 3 weeks.
Incident date: Dec 31, 1969
Having loss of power steering assist the advanced trac peering steering says service now I feel it should fall under a recall cause I took it to a mechanic shop and they told me they ford fusion have issues with the power assist steering cause it goes out
Incident date: Apr 8, 2026
1. The vehicle has experienced multiple safety-related defects and is available for inspection upon request: The Instrument Cluster Panel was subject to Safety Recall and required service. The radio system suffered an internal malfunction. The Electric Hydraulic Power Steering system was subject to a safety recall issued on June 11, 2026 and no remedy is currently available from the manufacturer.... Read more
Incident date: Jun 8, 2026
The back up camera is upside down
Incident date: Jun 1, 2026
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, there was a message related to brakes. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and there was an abnormal grinding sound coming from the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was dia... Read more
Incident date: Jun 8, 2026
It's a sunny day in Florida and approximately at [XXX] while traveling straight on a public roadway, the vehicle directly in front of me moved into the left-turn lane, completely clearing my lane of travel. As I actively accelerated to pass the turning vehicle, my Honda’s Collision Mitigation Braking System (CMBS) inadvertently activated despite my lane being completely clear and unobstructed. T... Read more
Incident date: Jun 18, 2026
The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had ... Read more
Incident date: Jun 18, 2026
While driving at multiple speeds a complete loss of power occurs from 15-30 seconds. Then will automatically re-engage at the speed when the power loss initiated. Bike does not code and does not have to be manually restarted. A huge safety issue when in traffic.
Incident date: Jun 17, 2026
Cylinder head suddenly cracked, causing heavy oil leakage onto hot exhaust manifold. Car started to smoke heavily. Vehicle turned off before potential engine fire.
Incident date: May 22, 2026
The Variable Geometry Turbo (VGT) actuator stuck and failed causing also the turbo fan to heat degradation that needed also to be replace. Cost of damage was $4680.00.
Incident date: May 22, 2026
After years of driving Escape with issue finally found a mechanic that could definitely diagnose the problem. Was told that it was the torque converter and now possibly the transmission because it had been happening for so long. It shifts gears hard, shakes badly when idling (we always put it into neutral to avoid the shaking), stalls out sometimes when stopped at lights and trying to accelerate, ... Read more
Incident date: May 22, 2026
The steering wheel seems to be making a clicking noise and locks up
Incident date: Jun 18, 2026
The steering is not functioning properly. This is sealed system and no where else I can get it. This a safety issue and I haven't seen any car steering failing like this. Even cars as old as 20 year has no such issues. This is huge slap on of $3k+ on consumer. The cars is hardly 5 year old.
Incident date: Jun 9, 2026
COMPONENTS THAT FAILED: Multiple systems failed in a connected chain. (1) The DPF aftertreatment differential pressure sensor — a CONFIRMED manufacturing defect per Cummins recall T7186/T7187 (Jan 2026). (2) The Allison automatic transmission — catastrophic internal failure: torque converter destroyed, flexplate warped and cracked, metal fragments throughout. (3) The transmission control unit ... Read more
Incident date: Jun 13, 2026
With no warning my truck lost all anti-lock braking, traction control, stability control, trailer brakes, and 4x4 capability (computer will not allow 4x4 to engage). This is due to an "abs module" failure. Ram/Dodge has no new units available to repair this faulty part and no ETA on if/when they will be available. There was thankfully no accident with this failure but obviously, it could lead to o... Read more
Incident date: Mar 28, 2026
I have a vehicle whose refrigeration is going into the motor. It started with the check engine light came on notifying the third spark plug was damaged and showed the codes P0303, P04DB, P0316, P0339. Later a warning sign came on the dashboard with the phrase "ENGINE MALFUNCTION, SERVICE NOW". It had a recall almost immediately after it was acquired and was seen by the manufacturer about two years... Read more
Incident date: Jun 17, 2026
The contact owns a 2021 Kia Telluride. The contact stated that the passenger’s side drive shaft boot was leaking. The steering and mileage were affected by the failure. While making a turn, the steering wheel was readjusting. The accelerator pedal was depressed; after the pedal was released, the pedal jerked. There were no warning lights illuminated. The vehicle was taken to the local dealer, wh... Read more
Incident date: Jun 16, 2026
Recurring Stabilitrack issues while driving. Reset system replaced fuses and issue keeps happening. Bringing for further service.
Incident date: Mar 30, 2026
Transmission failed on major highway out of no where would not accelerate above 5 MPH
Incident date: Mar 30, 2026
The contact owns a 2023 Land Rover Defender. The contact received a recall notification, NHTSA Campaign Number: 26V248000 (Electrical System) however the parts were unavailable. The contact stated that the vehicle was a hazard and unsafe to drive. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall repair.
Incident date: Jun 2, 2026
When shifting into drive from start, the shifter does not shift. I have my foot on the brake at the same time also. This has happened at least 8 eight times sense the SUV went over 3500 miles on the odometer. I have to wait about 5 seconds before trying it again. This is a safety item that needs immediate attention by Chevrolet and GM, If I needed to evacuate an area, or my garage in the event of ... Read more
Incident date: Jun 17, 2026
Component - Rear Passenger Window spontaneously failed while traveling on an interstate. We suddenly heard a loud pop and then our rear passenger window shattered without warning. There was no vehicle immediately to the right of us us and nothing struck the window. We were put at risk with this sudden unexplained occurrence as we were driving on the highway at speed. Luckily, we didn't react e... Read more
Incident date: Jun 17, 2026
The contact owns a 2026 Ram 3500. The contact stated that occasionally while hauling a trailer and driving at various speeds, the factory-integrated Trailer Brake Controller failed to respond as intended. Additionally, while driving during strong winds, the vehicle was pushed off the road onto the shoulder and onto the grass. No warning light was illuminated. The local dealer was not contacted. Th... Read more
Incident date: Jun 2, 2026
About a week ago, a "telematics error" message displayed, a single red light on the SOS button turned on, and it started beeping loudly. This has repeated multiple times. In this state the vehicle cannot automatically summon emergency help following a crash, and I cannot manually trigger an SOS call. More recently, June 17th, a new symptom has occurred. Vehicle's touchscreen display would not tur... Read more
Incident date: Jun 2, 2026
About a week ago, a "telematics error" message displayed, a single red light on the SOS button turned on, and it started beeping loudly. This has repeated multiple times. In this state the vehicle cannot automatically summon emergency help following a crash, and I cannot manually trigger an SOS call. More recently, June 17th, a new symptom has occurred. Vehicle's touchscreen display would not tur... Read more
Incident date: Jun 2, 2026
About a week ago, a "telematics error" message displayed, a single red light on the SOS button turned on, and it started beeping loudly. This has repeated multiple times. In this state the vehicle cannot automatically summon emergency help following a crash, and I cannot manually trigger an SOS call. More recently, June 17th, a new symptom has occurred. Vehicle's touchscreen display would not tur... Read more
Incident date: Feb 9, 2026
The contact owns a 2020 Chevrolet Blazer. The contact stated that the front passenger’s seat belt buckle was inoperable. The contact buckle was jammed and failed to properly secure the seat belt in place. The contact stated that while driving and stopped at a red light, the traffic light turned green and the accelerator pedal was depressed; however, the vehicle surged forward unexpectedly while ... Read more
Incident date: Jun 2, 2026
Placing the vehicle in reverse we backed into a concrete piller and none of the safet sensors allerted us to the object.
Crash
Incident date: Jun 16, 2026
While driving at around 35mph, the recently-installed rear left snow tire on the car popped off and was propelled several hundred feet down the road. Upon reviewing the recall information of the car, it seems likely the indicent was caused by defective wheel bolts.
1 injured
Incident date: Jun 16, 2026
The front lower bumper detached while driving on the PA turnpike. The vehicle was traveling in the left lane approximately 75 MPH and was bumping on the road until we were able to pull over all the way to the right lane for approximately 1-2 miles. This hanging bumper dragging on the floor causing some damage to upper bumper as well. This was extremely unsafe for everyone in our vehicle and put th... Read more
Incident date: Jun 10, 2026
**Vehicle Safety Complaint** I am experiencing a serious safety issue with my 2016 Chevrolet vehicle involving the power steering system. On a somewhat regular basis, I receive dashboard warnings including "StabiliTrak Not Working," and "Service Power Steering." Shortly after these warnings appear, the power steering fails while I am driving. When this occurs, I must use significant force to tur... Read more
Incident date: Nov 17, 2025
BRAKE SYSTEM ERROR AND TURBO AND HEAD GASKET NEED TO BE CHANGED. SO MAY COMPLAINTS ABOUT THIS...
Incident date: Nov 17, 2025
BRAKE SYSTEM ERROR AND TURBO AND HEAD GASKET NEED TO BE CHANGED. SO MAY COMPLAINTS ABOUT THIS...
Incident date: Jun 7, 2026
BRAKE SYSTEM ERROR AND TURBO AND HEAD GASKET NEED TO BE CHANGED. SO MAY COMPLAINTS ABOUT THIS...
Incident date: Jun 17, 2026
When approaching a stop sign or light and while the brake is already engaged the car will accelerate lunging the car forward from 3-10ft while driver maintains the same pressure on the break pedal.
Incident date: Jun 17, 2026
There is a manufacturing defect that is causing water to to enter the vehicle when driving in the rain. Where this becomes a significant safety issue is that the water enters somewhere near the bottom of the windshield (source still not determined) and runs down the pillar over the fuse box and BCM (neither is protected from the water). This could lead to an electrical short on any of the major ... Read more
Incident date: Jun 17, 2026
There is a manufacturing defect that is causing water to to enter the vehicle when driving in the rain. Where this becomes a significant safety issue is that the water enters somewhere near the bottom of the windshield (source still not determined) and runs down the pillar over the fuse box and BCM (neither is protected from the water). This could lead to an electrical short on any of the major ... Read more
Incident date: May 24, 2026
The contact owns a 2016 Jeep Renegade. The contact stated that while driving at an undisclosed speed, there was an abnormal sound while the cooling fan was in operation. The contact stated that the sound became louder over time. The vehicle was taken to a dealer to be diagnosed. The vehicle was diagnosed with fan bearing and spindle failure. The vehicle was not repaired. The contact stated that af... Read more
Incident date: Jun 1, 2026
The vehicle has a steering issue where the steering wheel sticks and requires extra force to correct or adjust while driving. The issue occurs during normal driving at low speeds and highway speeds, and when turning left or right. The condition is present whether Lane Keeping Assist is turned on or off. There is also noise when turning the steering wheel side to side. The symptoms were first noti... Read more
Incident date: May 18, 2026
While driving my 2020 F150 VIN # [XXX], at highway speeds, transmission abruptly shifts down to 1st gear then back to 9th gear and does not advance to 10th Gear. Also, while accelerating, at 3 gear shift to 4th, there is a slipping of the transmission and eventually it kicks in to 6th gear. When the downshift occurs at highway speeds, the transmission slows immediately where we have to pull ove... Read more
Incident date: May 18, 2026
The contact owns a 2020 Honda Passport. The contact stated that upon starting the vehicle with the Push-To-Start feature, the Adaptive Cruise Control, Road Departure Mitigation, Collision Mitigation Brake System, and Lane Keeping assist system, and the high beam messages were displayed on the instrument panel. An audible alarm sounded while the messages were displayed. The vehicle was taken to a l... Read more
Incident date: Apr 1, 2026
Full transmission failure, resulting in a full transmission replacement required. The problem has been confirmed by more than one independent service center. The check engline light came on and off for about week before the official diagnosis. From what I've found this is a common issue that many many owners have also had and suggested filling an official complaint here so that Ford is held respo... Read more
Incident date: Apr 1, 2026
On May 19, 2026, I was on the highway driving home and without warning my dash lit up with at least 5 warning lights scaring me to death so that I swerved a bit. I stopped on the shoulder and composed myself. I drove slowly home, thankfully I was not far from home. Took the car next morning to the mechanic and was told that the high pressure fuel pump needed replacement. it cost me $1800 whic... Read more
Incident date: Jun 14, 2026
The contact owns a 2023 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact stated that while driving 15 MPH, the vehicle lost motive power, failed to accelerate, and then stalled. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle ... Read more
Incident date: Jan 1, 2026
The contact owns a 2023 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The contact stated that while driving 15 MPH, the vehicle lost motive power, failed to accelerate, and then stalled. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle ... Read more
Incident date: May 19, 2026
The vehicle has experienced the same safety issue on two separate occasions. While driving, the vehicle suddenly lost power and displayed a “Conditions Not Correct for Shift” warning message. During the incident, the vehicle became stuck in Drive and could not be shifted normally. The brakes also did not respond as expected, creating a significant safety hazard and making it difficult to maint... Read more
Incident date: Nov 17, 2025
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the vehicle unexpectedly decelerated to 30 MPH and the vehicle loss motive power. A dealer was contacted. An undisclosed warning light was illuminated. The vehicle was taken to a dealer to be diagnosed, and it was determined that the engine needed to be replaced, and that the engine was consuming an ex... Read more