Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jun 23, 2026
I purchased this car in April 2023 and in December 2023. I had to get a new battery when I purchased a car. They told me that there was no worries or mishaps with the vehicle they said just only normal wear and tear for is a used vehicle. My car is a 2021 Nissan Altima so the car would’ve been about two years old maybe or on his way to be in two years old when I got the car according to the Carf... Read more
Crash
1 injured
Incident date: Jun 24, 2026
See attached document for complaint.
Incident date: Apr 9, 2026
The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently illuminated while the seat belt was securely buckled. The messages "Service ESC” and “Service Trailer Brake System” we... Read more
Incident date: Apr 30, 2026
The contact owns a 2020 Buick Encore. The contact stated that while driving at an undisclosed speed, the brake pedal and accelerator pedal became extremely hot to the touch. The contact became aware that the silver heat shield was missing. Additionally, the contact stated that there was electrical activity or electricity coming from the area. No warning lights were illuminated. The vehicle was tak... Read more
Incident date: Jun 22, 2026
The lane-keeping assist function (In-Lane control, part of the driver-assistance suite) does not turn off when commanded. The driver selects the control to disengage, and the system remains active and continues to apply steering input. This is a recurring condition and it is getting more frequent. A driver-assistance steering function that cannot be switched off removes driver authority over the ... Read more
Incident date: Jun 22, 2026
The lane-keeping assist function (In-Lane control, part of the driver-assistance suite) does not turn off when commanded. The driver selects the control to disengage, and the system remains active and continues to apply steering input. This is a recurring condition and it is getting more frequent. A driver-assistance steering function that cannot be switched off removes driver authority over the ... Read more
Incident date: Jun 22, 2026
The lane-keeping assist function (In-Lane control, part of the driver-assistance suite) does not turn off when commanded. The driver selects the control to disengage, and the system remains active and continues to apply steering input. This is a recurring condition and it is getting more frequent. A driver-assistance steering function that cannot be switched off removes driver authority over the ... Read more
Incident date: Jun 10, 2026
The contact owns a 2015 Lincoln MKZ. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated th... Read more
Incident date: Apr 1, 2025
Rear window shattered while car was sitting in our driveway. Neighbor outside said there was a loud sharp bang but no people or cars around. Moderate morning temperatures.
Incident date: Jun 18, 2026
BMW F Series models between 2008-2021 have issues with rear turn signal malfunctions. On my car, the left turn signal stopped working and caused a fault warning. The dealership said the housing needed to be replaced, but then it started working normally, and then the right rear did the same. Since then, I have had intermittent failures on both the left and right sides. A simple google search s... Read more
Incident date: Jun 18, 2026
Vehicle was in a front end collision and the air bags never deployed. Approximate speed 40-45 mph
Crash
Incident date: Jun 18, 2026
While crossing a railroad track, the vehicle in front of me slowed down. I applied the brakes but there was no response. I pushed even harder with excessive force and the brakes did not respond at all. I though for sure I was going to hit the vehicle in front of me when the brakes finally responded. I was traveling at about 20 miles an hour when this incident began. I know there is a recall... Read more
Incident date: Jun 10, 2026
Airbags failed to deploy in head-on collision at between 40-50 mph.
Crash
Incident date: Jun 15, 2026
Retractable seatbelt is no longer working. The vehicle is currently at the dealership for repairs. There is only 32,000 miles on this vehicle. The seatbelt no longer retracts; therefore, if an accident occurred a personal injury would very likely result. Yes, the dealership has confirmed the seatbelt is no longer retracting. There haven't been any warning lights or messages. An extended warran... Read more
Incident date: Jan 3, 2025
The contact owns a bROK 32966 Class V Locking Hitch Pin. The contact stated that while driving 60 MPH, the hold tow bar in the camper failed. The vehicle was loose at the end of the camper and felt off the vehicle. The contact stated that the locking hitch pin had been purchased within a week to 10 days. The contact stated the manufacturer was not made aware of failure.
Incident date: Feb 25, 2025
My pregnant wife and 2 year old daughter we driving to daycare the morning of June 22nd 2026 and the car flashed an engine overheating message while they were on the highway. They were luckily able to pull off safely and get the car home. Then on June 23rd I went to take the car into the shop to get it looked at and the car completely broke down in traffic on my way to get the car serviced. The en... Read more
Incident date: Feb 25, 2025
My pregnant wife and 2 year old daughter we driving to daycare the morning of June 22nd 2026 and the car flashed an engine overheating message while they were on the highway. They were luckily able to pull off safely and get the car home. Then on June 23rd I went to take the car into the shop to get it looked at and the car completely broke down in traffic on my way to get the car serviced. The en... Read more
Incident date: Jun 1, 2026
ABS module is defective. This results in numerous warning lights, including abs, traction control, airbags, tire pressure warning, check engine light, epc light, and speed control usability. I have no working abs, seat belt, or traction control, which is a safety issue. There was a previous safety recall for VW with defective abs control modules, 45F2. The problem has been confirmed through an... Read more
Incident date: Jun 25, 2026
ABS module is defective. This results in numerous warning lights, including abs, traction control, airbags, tire pressure warning, check engine light, epc light, and speed control usability. I have no working abs, seat belt, or traction control, which is a safety issue. There was a previous safety recall for VW with defective abs control modules, 45F2. The problem has been confirmed through an... Read more
Incident date: Jun 12, 2026
While driving my Porsche Taycan through a high-speed intersection, the vehicle suddenly displayed battery and chassis system error messages instructing me to pull over immediately. Before I could safely move the vehicle to the side of the road, it completely lost propulsion, speed control, and steering capability, causing the vehicle to abruptly slow to 0 mph in active traffic and leaving me stran... Read more
Incident date: Jun 24, 2026
The contact owns a 2007 Toyota Sienna. While the contact’s wife was pulling into the parking space, the transmission shifter was shifted into park(P), and the vehicle suddenly rolled forward approximately four feet. The parking brake was activated, preventing the vehicle from crashing into a parked vehicle. The vehicle was towed to the residence. While examining the vehicle, the contact determin... Read more
Incident date: Jun 1, 2026
Digital instrument panel speedometer screen has gone blank. No longer displays speed. This occurred while driving the vehicle.
Incident date: Jun 23, 2026
There were no warning lamps or messages prior to the failure. My family was out of town, when the fire occurred. However, the neighbors were home and their home also sustained some damage. My home was a total loss. On June 16, 2026 I received a call while out of town that my home was on fire and it was a total loss. Statements from the neighbors and fire marshal were that the garage was on fire an... Read more
Fire
Incident date: Jun 24, 2026
There were no warning lamps or messages prior to the failure. My family was out of town, when the fire occurred. However, the neighbors were home and their home also sustained some damage. My home was a total loss. On June 16, 2026 I received a call while out of town that my home was on fire and it was a total loss. Statements from the neighbors and fire marshal were that the garage was on fire an... Read more
Fire
Incident date: Jun 24, 2026
I belive the manual of the Graco Extend2fit 3-in-1 Trueshield and possibly other Extend2fit models is in need of revision-specifically in the section that instructs how to measure for one inch of appropriate head clearance within the shell. I will attach two photos. One photo is a graphic from the manual, the other is a photo of my carseat, on which I drew two lines, one blue and one red. The grap... Read more
Incident date: Jun 16, 2026
After purchasing my vehicle through a bank loan, the frame started to deteriorate resulting in suspension components to come loose and fall off. Lastly, rear driveshaft broke off, leaving me inoperable.
Incident date: Jun 16, 2026
After purchasing my vehicle through a bank loan, the frame started to deteriorate resulting in suspension components to come loose and fall off. Lastly, rear driveshaft broke off, leaving me inoperable.
Incident date: Jun 16, 2026
After purchasing my vehicle through a bank loan, the frame started to deteriorate resulting in suspension components to come loose and fall off. Lastly, rear driveshaft broke off, leaving me inoperable.
Incident date: Feb 1, 2026
My 2019 Honda Clarity has had a hybrid battery failure that triggers “Check Engine” and “Power System” warnings, making the vehicle unsafe and unreliable to drive. I brought the car to Norm Reeves Honda Cerritos on 12/29/2025, and the battery—still under warranty—has been on backorder for over 6 months with no repair completed. The dealer repeatedly requested new diagnostic readings bu... Read more
Incident date: Feb 1, 2026
Forward crash avoidance system keeps activating causing the car to brake on it's own. This was previously fixed on my car once back in 2022 and now in 2026 it is happening again. I have been trying to communicate with Hyundai regarding additional years to current recall but their not going to even though they have known for years this was an issue and included older models than their current recal... Read more
Incident date: Feb 1, 2026
Driving on [XXX] with my [XXX] plus son in the back seat on car babysitting seat. Was turning right to next lane for exit, the steering wheel got stiff, very hard to turn like locked up then airbag suddenly deployed immediately car went to left side hitting the curb. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
2 injured
HONDA
CLARITY PLUG-IN HYBRID
(2019) - SEATS
Jun 25, 2026
Incident date: Dec 29, 2025
Vehicle in question had problems since day. One computer was affected was never fixed. Many problems ended up in agency for repairs a total of 9 1/2 months and I’ve only have a three year lease on the vehicle and have not been able to use it fully because of electrical and further issues. Litigation found with my attorneys and Ford attorneys, that the vehicle had multiple problems and was issue... Read more
HONDA
CLARITY PLUG-IN HYBRID
(2019) - ELECTRICAL SYSTEM
Jun 25, 2026
Incident date: Dec 29, 2025
Vehicle in question had problems since day. One computer was affected was never fixed. Many problems ended up in agency for repairs a total of 9 1/2 months and I’ve only have a three year lease on the vehicle and have not been able to use it fully because of electrical and further issues. Litigation found with my attorneys and Ford attorneys, that the vehicle had multiple problems and was issue... Read more
Incident date: Jun 6, 2026
The motorcycle unexpectedly shut off while accelerating into an intersection. It appears to be caused by a faulty ignition lock that turns the motorcycle off due to vibration while driving, recorded on video
Incident date: Jun 6, 2026
Loud static noise from radio. It was so loud it gave us a splitting headache.
Incident date: Jun 22, 2026
The shifter assembly/electronic transmission control in my 2023 Nissan Rogue failed after alleged liquid intrusion from a foreseeable spill near the cup holder. The shifter is positioned adjacent to cup holders and appears inadequately sealed, creating a risk to the driver and the vehicle that ordinary vehicle use can disable the ability to shift/operate the vehicle.”
Incident date: Mar 19, 2026
The Automatic Emergency Braking (AEB) system falsely engages under normal driving conditions when no obstacles, vehicles, or other hazards are present. These false activations occurred at very low speeds, while stopped, while parking, and while the vehicle is in neutral. When this happens, the vehicle brakes abruptly, shifts itself into park, and shuts off entirely. This is not normal system opera... Read more
Crash
Incident date: Mar 19, 2026
During routine driving, the vehicle suddenly displayed an electrical system. Error code followed several minutes later by a 12-volt battery error. The vehicle was stopped and turned off. When turned back on all warnings disappeared and vehicle was returned to service for approximately 3 MI before warnings appeared again. Vehicle was then parked as it entered limp mode with a maximum speed of 11 mp... Read more
Incident date: Mar 19, 2026
The vehicle has suffered a catastrophic, intermittent low-voltage network crash caused by a failing Body Control Module (BCM), resulting in multiple dangerous safety-critical failure modes. On a previous occasion, the vehicle woke up with severe network faults and automatically forced itself into Neutral. When the driver stepped out to get the child and shut the door, the system crashed entirely a... Read more
Incident date: Apr 30, 2026
I was driving my car on full self driving. I press the brake to stop full self driving the car immediately accelerated and caused a crash.
Incident date: Jun 23, 2026
Car was leased on 2/2025, at the end of May 2026 I drove the car for a couple of days when I began to notice there was an issue when turning left. Anytime I made a left turn, the car would get stuck and would pull back to the right. When the left turn was being made, there would be a clicking sound from the front left side of the car. When driving straight, the car felt like it needed to pull to t... Read more
Incident date: Jun 6, 2026
Brake system. Pedal is soft and braking force to stop is reduced. Yes, at first they thought it was the brake booster, and know thinking it is the master cylinder, now they aren't even sure what it might be. Ford dealership techs. No, pedal was "squishy" when braking
Incident date: Jun 6, 2026
While traveling from Florida to our home in Pennsylvania in December 2022, we were on [XXX] and after going over a pothole, the side curtain airbag, and the driver seat side airbag inadvertently deployed. It was very traumatic and we are fortunate that we were able to pull off the side of the highway without getting hit by vehicles., The repair, which totaled over$16,000 was done by GERBER COL... Read more
Incident date: Jun 9, 2026
While traveling from Florida to our home in Pennsylvania in December 2022, we were on [XXX] and after going over a pothole, the side curtain airbag, and the driver seat side airbag inadvertently deployed. It was very traumatic and we are fortunate that we were able to pull off the side of the highway without getting hit by vehicles., The repair, which totaled over$16,000 was done by GERBER COL... Read more
Incident date: Jun 9, 2026
Body control Module failed, resulting the abrupt starting of car draining the battery .... engine starts but doesn't stop. Keyfobs doesn't work. Honda Dealer Diagnosed the issue with the Body control module failure, reached out to Honda for good will assistance ... after 10 days they were able to cover 50% of the repair cost. Remaining repair balance was paid out of pocket.
Incident date: May 27, 2026
The engine of my Kia Rio 2017 is the system that is failing it is sudden with no warning and has been diagnosed by Kia themselves stating that the engine will seize. My safety is put at risk because the car may seize while in traffic causing difficulty steering and breaking. This problem was first confirmed by an independent shop called Accurate transmission (1040 s Joliet st, Aurora CO, 80013 or ... Read more
Incident date: May 27, 2026
2018 XSE Camry 4Cyl, 114k Miles, 2026. Transmission is failing, and I bought the car used in Oct of 2025, 86k Miles. As of 2026 the car has started to make a noise that sounds like a jet engine when accelerating, and the transmission fluid is black. Went to a local transmission shop, and they told me the transmission is on its way out. I'm disappointed in Toyota's engineering this time around. I ... Read more
Incident date: Dec 2, 2022
Bought car on a Saturday (6-20-26)and that night noticed the drive mode was broke and the forward Collison is broke and will go on and off. Dealership said they did the whole inspection on the car before they put it on the lot to sell. Also, oil was extremely low when I left the lot and had to go back for an oil change. Took it to them on 6-22 to repair and have had to call to ask about my cars st... Read more
Incident date: Dec 2, 2022
Center entertaiment touchscreen which provides visiblity for the rear camera as well as the backup sensors and A/C controls for front defogger went is completely blank. Polestar2 logo appears, but no longer boots. This causes the rear camera to be completely useless.
Incident date: Dec 2, 2022
The contact owns a 2015 Honda Accord. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS module and ABS solenoid valve failures. The contact was informed that the ABS control module needed to be replaced or rebuilt. The vehicl... Read more