Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: May 14, 2026
While driving my vehicle (2019 Ford F150), it suddenly came to a complete stop. The engine shut off and the steering wheel locked up. While in the middle of a roadway, I had to quickly throw my vehicle into park, turn it off and back on. At that point, it was running again and I was able to safely get it to a dealership where it was inspected for an issues. There were no warnings, alerts or messag... Read more
Incident date: May 14, 2026
My vehicle, a 2022 Cadillac Escalade with a 6.2L L87 engine, had the L87 recall completed withing the past year. The remedy was that it passed the inspection and engine oil was replaced with 10W-40 weight oil. Just yesterday 6/25/26, my engine quit working while driving on Interstate 265 in Louisville, Ky. Luckily, I was able to coast to the side of the highway where I stopped and was unable to... Read more
Incident date: May 6, 2026
The vehicle constantly and increasingly exhibits the symptoms described in RECALL CAMPAIGN 13V-044: REPAIR BATTERY POSITIVE CABLE, dated XXX , i.e., various electrical malfunctions, including flickering of the instrument cluster, and brief loss of engine power. However, VIN [XXX] is NOT included in this campaign. It appears that the next possibility, even though deemed "extremely isolated" by the... Read more
Incident date: May 30, 2026
Went to the Acura dealer for an oil change. Was told I have a leak in the transmission and transfer case and that both will need to be replaced.
Incident date: May 30, 2026
I was driving when the dashboard lights all turned on and started getting warning messages too. The gas pedal wasn't giving anymore and the car would not accelerate. Luckily I was able to roll into a parking lot where we waited almost 2 hours for a tow. The car fortunately was still running so we had the a/c on while waiting (important for later.) Had it taken to a collision center thinking a squi... Read more
Incident date: May 30, 2026
this is not a safety issue but not sure who to notify..The black paint on the front side window frames is peeling off real bad. Would this be a warranty issue? Thank you,
Incident date: Jun 24, 2026
The contact owns a 2018 Toyota Tacoma. The contact stated that while the vehicle was parked, there was an abnormal odor coming from the inside of the vehicle. While the vehicle was being serviced, the dealer discovered that the inner padding on the front passenger side, the rear passenger side, and the rear driver side was soaked with water, and due to the water accumulation, there was mold formin... Read more
Incident date: Mar 20, 2026
My 2022 Honda Accord Sport screen / navigation is malfunctioning / failing and it is available for inspection. This is a MAJOR SAFETY issue because unless the screen is in Anti-Theft mode (after a reset) which locks all functions, the screen will start glitching / ghost-tapping to where the screen nonstop beeps and flashes from feature to feature without any ability to stop it or even tap the scre... Read more
Incident date: Mar 20, 2026
My brake pedal got stiff when I was driving. I had zero control of my brakes. I was informed by a GMC dealership that my BRAKE BOOSTER blew up causing my brakes to stop working and metal shrapnel to be sent into my engine. My 2021 vehicle is a complete loss. GMC has done NOTHING to help me.
Incident date: Mar 20, 2026
I was the only person in the truck and there was no one nearby. I was slowly backing the Ford 150 Lighting into my driveway, going straight back. I was going slow because another car was parked at the back end corner. As I was rolling slowly back, the truck started to accelerate on its own, I had not increased pressure on the pedal. The truck was not making any beeping noises or alerts on the ... Read more
Crash
Incident date: Jun 25, 2026
I was the only person in the truck and there was no one nearby. I was slowly backing the Ford 150 Lighting into my driveway, going straight back. I was going slow because another car was parked at the back end corner. As I was rolling slowly back, the truck started to accelerate on its own, I had not increased pressure on the pedal. The truck was not making any beeping noises or alerts on the ... Read more
Crash
Incident date: Jun 19, 2026
Vehicle went into low power or limp mode unexpectedly on interstate highway. Vehicle suddenly and unexpectedly slowed and was unable to maintain highway speed
Incident date: Jun 19, 2026
Vehicle went into low power or limp mode unexpectedly on interstate highway. Vehicle suddenly and unexpectedly slowed and was unable to maintain highway speed
Incident date: Jun 26, 2026
The fuel injector system failed or malfunctioned. This past Tuesday while going to merge onto the highway the car stalled and would not move beyond 40 mph which nearly led to a collision because I was unable to accelerate to merge with traffic flowing at a high speed. Immediately after this all of the dashboard warning indicatros came on. It was terrifying to say the least because we could have be... Read more
Incident date: Jun 26, 2026
The fuel injector system failed or malfunctioned. This past Tuesday while going to merge onto the highway the car stalled and would not move beyond 40 mph which nearly led to a collision because I was unable to accelerate to merge with traffic flowing at a high speed. Immediately after this all of the dashboard warning indicatros came on. It was terrifying to say the least because we could have be... Read more
Incident date: Jun 2, 2026
The rear coil spring (driver side) on my 2020 Honda Odyssey failed and broke while I was driving approximately 45 mph on a city street on XXX in [XXX]. The component that failed is the rear suspension coil spring. I do not have the broken spring in my possession, as it was replaced by the dealer. Due to the coil spring failure, the rear shock absorber on the driver side was also damaged and requir... Read more
Incident date: Jun 23, 2026
Yesterday, I viewed photos of a Macan EV that was significantly damaged when the hood flew open while the vehicle was in motion. This caused me to investigate the safety of my vehicle. I have found that there is no secondary "mechanical only" safety latch on the hood of this newly designed car. This means a single button push on the key fob, or inside the vehicle's control panel will rapidly eje... Read more
Incident date: Jun 23, 2026
Yesterday, I viewed photos of a Macan EV that was significantly damaged when the hood flew open while the vehicle was in motion. This caused me to investigate the safety of my vehicle. I have found that there is no secondary "mechanical only" safety latch on the hood of this newly designed car. This means a single button push on the key fob, or inside the vehicle's control panel will rapidly eje... Read more
Incident date: Jun 26, 2026
Back in December 2025 my engine light had come on, upon bringing it to the dealership I had found out that the engine oil and the coolant were mixing. A repair was done to stop this from happening three months later the same issue happened only the previous dealership was no longer servicing Alpha Romeos so I brought it to the only dealer left a mass. I was told that they botched the repair at the... Read more
Incident date: Jun 25, 2026
Check Engine Light Code P0524 - Low Oil Pressure. Everything check out fine. Checked all the suggested TSB (Technical Service Bulletin) possibilities from a respected and qualified service center. Cleared the code and it keeps coming back on.
HONDA
CR-V HYBRID
(2023) - ELECTRICAL SYSTEM
Jun 26, 2026
Incident date: Jun 26, 2026
The 2025 Audi Q5 has a systemic problem with its Multi Meidia and driver assist features, such as cruise control, side mirrors, back up camera, directional maps, etc, which malfunction at inopportune times causing major distraction while driving. Audi has been aware of the problem since 2025 and had a partial patch available in 2025, but did not inform drivers nor make it available unless request... Read more
HONDA
CR-V HYBRID
(2023) - ELECTRICAL SYSTEM
Jun 26, 2026
Incident date: Jun 26, 2026
After the 68C recall software update upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode at slow speeds or fast speeds. My jeep does hesitate or bogs down prior to engaging the gas mode.
Incident date: Jun 25, 2026
On May 19th 2026 around noon time, while we (me and my wife passenger) were driving my 2022 Subaru Outback Touring (2.5L, non-turbo) in active congested traffic on our way to airport, the engine shut off as expected by the Auto Start-Stop system when I came to a stop. When I released the brake pedal to proceed, the engine failed to automatically restart. The vehicle became immobilized in a live tr... Read more
Incident date: Jun 25, 2026
On May 19th 2026 around noon time, while we (me and my wife passenger) were driving my 2022 Subaru Outback Touring (2.5L, non-turbo) in active congested traffic on our way to airport, the engine shut off as expected by the Auto Start-Stop system when I came to a stop. When I released the brake pedal to proceed, the engine failed to automatically restart. The vehicle became immobilized in a live tr... Read more
Incident date: Jun 1, 2026
Driving on freeway 10 speed transmission failed - hard knock and jerk, almost got in an accident. Gears 6-9 dead. Apparently this 10-speed transmission is a known issue, with many technical service bulletins issued, class action lawsuits, and angry customers. Ford refuses to issue a recall and the NHTSA refused to hold them to account. Something is broken - how can Ford make such a known, terrible... Read more
Incident date: Feb 20, 2026
Vehicle is not even 5 years old , and passenger headlight - low beam failed. Ford Dealership quote is around $3000. Online forums show that this is a defect for the platinum models. I feel I should be protected as I am still paying for this vehicle and plan to keep it for many years. This is a major safety component as without a trusted lighting system, this vehicle can be dangerous and lacks peac... Read more
Incident date: Jun 16, 2026
This complaint is a follow-up to NHTSA Complaints #11714226 and #11730299 regarding the same unresolved safety defect. Since those complaints were filed, the vehicle has now been involved in a SECOND defect-related crash. I repeatedly begged Genesis not to return this vehicle to me because I believed it was unsafe to drive. They refused to state the vehicle was safe or unsafe. No risk to them.Gen... Read more
Crash
1 injured
Incident date: Jun 25, 2026
In the rear facing mode when using the seat belt and the snug lock on the car seat the seat become loose and shifts significantly. I have tried many times to reroute and tighten the car seat strap and it stays tight for a half day or so but after a short while the seat becomes loose again. The snug lock is still firmly in place but there is extra slack preventing the seat from sitting securely on ... Read more
Incident date: Jun 25, 2026
Auto Idle Stop restart. Engine shit off at a complete stop. Release the brake to go and vehicle fails to restart. Vehicle may shit itself into neutral or park. Must manually restart the vehicle. Sometimes after multiple time attempts. Vehicle is stranded in traffic for several seconds to several minutes.
Incident date: Jun 25, 2026
Auto Idle Stop restart. Engine shit off at a complete stop. Release the brake to go and vehicle fails to restart. Vehicle may shit itself into neutral or park. Must manually restart the vehicle. Sometimes after multiple time attempts. Vehicle is stranded in traffic for several seconds to several minutes.
Incident date: Jun 22, 2026
Incident Description: On [XXX], I took delivery of a brand-new 2026 Harley-Davidson road glide from a certified franchise dealership. Within 15 to 20 minutes of departing the dealership, under normal riding conditions on a well-maintained roadway, the motorcycle suffered a sudden, catastrophic mechanical failure. I observed a large cloud of white smoke trailing heavily from the motorcycle. I immed... Read more
Incident date: Jun 8, 2023
Our 3 yrs old + Toyota RAV4 Hybrid SUV with barely over 30,000 miles on it had 2 safety issues within 2 months of each other! First was the driver's side mirror- it was rattling, feeling like it might fall off! Seems common issue, perhaps due to cheap plastic parts inside. We had it fixed- Toyota Brand Engagement Center gave a 'Goodwill' gesture to cover us replacing it at Dealership, though it sh... Read more
Incident date: Jun 8, 2023
The front exhaust pipe on my 2022 Subaru Ascent cracked at approximately 77,800 miles. The component is available for inspection. Prior to diagnosis, I noticed a rattle/fluttering noise coming from the undercarriage during acceleration. The problem was confirmed by an authorized Subaru dealership. Subaru has issued TSB 09-106-23 acknowledging this is a known design defect affecting 2019-2023 Ascen... Read more
Incident date: Jun 8, 2023
The centre console screen has completely failed and has gone black. Yes, the screen is available for inspection upon request. The screen houses access to most safety systems in the car, including the reverse camera, front camera, collision avoidance system settings, lane safety settings, blind spot monitoring settings etc. Lack of access to these systems makes driving the car less safe Yes, the ... Read more
Incident date: Jun 10, 2026
I got to my destination and got out of the truck and like a hour later I came back to my truck to get in and my truck was full of smoke and stunk and my center console and center dash melted and gone . Nothing would work . That’s all I know
Fire
Incident date: Jun 10, 2026
Warning lights on while driving. The emergency triangle, collison warning, break warning, both turn signals, and departure warning lights were illuminated. We were concerned of causing damage to the vehicle and pulled over. Dealer knows of issues in CA and AZ with other Sorentos. Dealer said it is due to camera overheating; the camera housing is metal and therefore causes this issue. No known... Read more
Incident date: Nov 28, 2025
I PCSd from Springfield, MO to Fort Bliss Texas. I bought the truck [XXX]. I make it to TX. Driving the first Saturday in TX on [XXX] it just shuts down and put me in a very scary situation. I was stuck in the middle of the high way. It does not drive. The Etorque/generator is bad and is now on order from my local Dodge dealership. It literally shut down my truck and will not start, run, nothing. ... Read more
Incident date: Nov 28, 2025
I PCSd from Springfield, MO to Fort Bliss Texas. I bought the truck [XXX]. I make it to TX. Driving the first Saturday in TX on [XXX] it just shuts down and put me in a very scary situation. I was stuck in the middle of the high way. It does not drive. The Etorque/generator is bad and is now on order from my local Dodge dealership. It literally shut down my truck and will not start, run, nothing. ... Read more
Incident date: Nov 28, 2025
I was driving my 2024 Jeep Gladiator Willys Texas Edition on the FM 3180 and I 10 when the vehicle experienced a complete electrical failure without warning. The instrument panel began flashing, the vehicle lost power and became completely inoperative while I was traveling. I was able to get the vehicle off the roadway, but it would not restart. At first it would start and flash, windshield wiper... Read more
HONDA
ACCORD HYBRID
(2018) - ELECTRICAL SYSTEM
Jun 25, 2026
Incident date: Feb 25, 2026
Once again I am having to replace a bulb for my vehicle. This will be the second time in 3 months I have had to replace my rear blinker bulb. Not including the 4-5 times per year I have to replace headlight bulbs. This time the wiring has melted and the bulb has nearly melted the lens cover. I only buy the exact OEM recommended bulb every time. Nothing fancy. Just the basic old school bulbs. Every... Read more
HONDA
ACCORD HYBRID
(2018) - ELECTRICAL SYSTEM
Jun 25, 2026
Incident date: Feb 25, 2026
My Nissan Leaf was affected in the NHTSA Recall 24V-700. We took it into the Valley Nissan of Longmont, where we initially purchased the car, on 6/19/2026. The dealership checked it out and told us it was fine, so we took the car home that day. We drove it around on 6/20/2026 and received an urgent EV service warning. The car went into turtle mode while we were driving on the highway. We called th... Read more
Incident date: Jun 25, 2026
Truck suddenly reported ABS issue while driving. Traction assist light came on. Parking brake light came on.steering assist failure message appeared. Now the power steering is not functioning. I know of 2 other people with near exact issues on a ford and a Lincoln. There is also a pending master cylinder recall that ford said the didn’t have parts for and still haven’t heard back from them on ... Read more
Incident date: Mar 1, 2026
2021 Toyota Highlander UA80 transmission failed at 100,000 miles. Codes P2808, P0741. Matches Toyota TSB-0160-18 and T-SB-0008-21. Dealer Alexander Toyota and TMS Brand Engagement denied goodwill. TMS rep stated "TSBs don't matter" despite pending class action Pallaya v Toyota, Case 2:25-cv-10458, which cites these TSBs as proof Toyota knew of defect. Toyota refusing to honor documented defect.... Read more
Incident date: Nov 28, 2025
The contact owns a 2024 Toyota Rav4. The contact stated that while driving approximately 30 MPH in a neighborhood, an advertisement unexpectedly appeared on the center display and obstructed the navigation screen. The contact stated that on the most recent failure, the navigation screen returned after a short while; however, on a previous occasion, the navigation screen could not be restored witho... Read more
Incident date: Nov 28, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that while attempting to start the vehicle, the instrument cluster went blank. The vehicle was taken to the dealer where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. In addition, the contact was advised that the repair was required prior to the vehicle being re... Read more
Incident date: Jun 22, 2026
While driving my 2024 Toyota Grand Highlander Hybrid AWD at highway speed with only 16,755 miles on the vehicle, multiple warning messages suddenly appeared, including warnings related to the engine, hybrid system, AWD system, and other vehicle functions. The vehicle instructed me to pull over immediately and significantly reduced power output, making it difficult to maintain highway speed and saf... Read more
Incident date: Sep 3, 2024
See attached document for complaint.
Incident date: Jun 24, 2026
Everytime I turn on my car, I get a warning for ESC power steering and I have no power steering. Usually it will fix itself have shutting it off once and starting it again immediately. There has been a couple times where it has taken multiple starts to fix itself.
Incident date: Jun 23, 2026
The vehicle experienced a failure in the braking system involving the brake booster/brake actuator assembly. The vehicle displayed diagnostic trouble code C1391, which is associated with a malfunction of the brake booster pump/accumulator system on this model. The failed component is available for inspection upon request. The failure created a safety concern because the braking system warning lig... Read more
Incident date: Jun 23, 2026
I purchased this car in April 2023 and in December 2023. I had to get a new battery when I purchased a car. They told me that there was no worries or mishaps with the vehicle they said just only normal wear and tear for is a used vehicle. My car is a 2021 Nissan Altima so the car would’ve been about two years old maybe or on his way to be in two years old when I got the car according to the Carf... Read more
Crash
1 injured