Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 7, 2026
At approximately [XXX] PT on Saturday, [XXX], my daughter and I were riding as passengers inside the car when the car itself couldn't make the traffic light in time before it turned red and got caught in the intersection of [XXX] and [XXX]. It started backing up into the oncoming traffic going across on [XXX] with the car itself backing up on [XXX], and kept on going backwards to the point that it... Read more
Incident date: Jun 26, 2026
Transmission downshifted without notice
Incident date: Jun 27, 2026
Transmission downshifted without notice
Incident date: Jun 27, 2026
Transmission slippage, rpms rev higher then mph, hesitates at red lights and stop signs
Incident date: Oct 8, 2025
2021 Chevy Tahoe with 6.2 engine (VIN: [XXX]) has been experiencing severe oil consumption, and making odd noises during operation. All while NOTshowing ANY recalls for the issue. Although there's an active recall/investigation into the 6.2 L87 engine, which my vehicle has. I've been having Valvoline document the severe oil consumption during oil changes per manufacturer specs. INFORMATION REDA... Read more
Incident date: Oct 8, 2025
My power steering went out & then all of a suffen I was driving & my steering wheel would not move my wheels
Incident date: Oct 8, 2025
This week, I was driving my Tesla at approximately 65 mph in the middle lane of a six-lane freeway. Autopilot was engaged. Traffic was moving normally, and I was not aware of any obstacle or hazard that would have required emergency braking. Without any warning, the vehicle suddenly applied the brakes and rapidly decelerated until it came to a complete stop in the middle travel lane of the freeway... Read more
Incident date: Apr 25, 2026
The car has had the code p0045 turbocharger. Honda was supposed to had repaired it but then the next week it had the same code and problem and they had it for 5 days. I got it back and less than 48 hours the same code came on.
Incident date: Apr 25, 2026
The car has had the code p0045 turbocharger. Honda was supposed to had repaired it but then the next week it had the same code and problem and they had it for 5 days. I got it back and less than 48 hours the same code came on.
Incident date: Apr 25, 2026
The vehicle was rear-ended on I-5 in Seattle Washington. The impact drove the subject car into the car in front of it. The front passenger airbag deployed (no occupant). The front driver airbag did not deploy, resulting in the driver hitting their nose and forehead on the steering wheel. The driver sustained relatively minor nose bruising and possibly a mild concussion. (Note, airbag recall had ... Read more
Crash
1 injured
Incident date: Jun 24, 2026
ID # 11746004. I accidentally entered the wrong incident date on my original submission. The correct date of the incident is June 17, 2026. Please update my file to reflect this correct timeline.
Incident date: Jun 24, 2026
Unexpected failure of the acceleration pedal to accelerate from a complete stop to a go at an intersection. The electric vehicle (EV) motor began accelerating up to about 3 mph than instantly had a failure to accelerate, even with the gas pedal continuously pushed to the floor. After about 4 to 5 seconds the engine kicked on and began accelerating. The failure seemed to occur during the EV motor s... Read more
Incident date: Jun 24, 2026
Unexpected failure of the acceleration pedal to accelerate from a complete stop to a go at an intersection. The electric vehicle (EV) motor began accelerating up to about 3 mph than instantly had a failure to accelerate, even with the gas pedal continuously pushed to the floor. After about 4 to 5 seconds the engine kicked on and began accelerating. The failure seemed to occur during the EV motor s... Read more
Incident date: Jun 18, 2026
Unexpected failure of the acceleration pedal to accelerate from a complete stop to a go at an intersection. The electric vehicle (EV) motor began accelerating up to about 3 mph than instantly had a failure to accelerate, even with the gas pedal continuously pushed to the floor. After about 4 to 5 seconds the engine kicked on and began accelerating. The failure seemed to occur during the EV motor s... Read more
Incident date: Jun 19, 2025
There is an active safety recall on the vehicle and FORD wants to charge to diagnose the recall. When I first inquired about the recall they said they didn’t have the part to fix that recall but wanted me to bring it into the shop to diagnose it and that would cost money. They said that even if I did bring it into to diagnose they could not do anything but let me know if they get the part but th... Read more
Incident date: Jun 26, 2026
The vehicle's around view camera control unit has failed. None of the vehicle's cameras are working. The Nissan dealership has confirmed the issue and has suggested replacement of the part. The vehicle is just out of the original warranty period.
Incident date: Mar 14, 2026
DRIVING ON WESTLAKE DRIVE IN WIMAUMA FL PREPARING TO TURN LEFT TOOK FOOT OFF GAS PUT FOOT ON CLUTCH PUT CAR IN 2ND GEAR WITH FOOT ABOVE BRAKE TO MASH DOWN, PCOULD WOULD NOT STOP OR SLOW DOWN HIT ELECTRIC POLE AIR BAGS DEPLOYED. CAR WAS IN SHOP PRIOR TO ACCIDDENT AT BOB BOAST VOLKSWAGEN IN BRADENTON FL.
Crash
Incident date: Mar 14, 2026
The automatic locking system stopped working for 2 of my doors. Front passenger and back driver sides no longer lock or unlock. This poses a serious risk considering I live near the ghetto and my car has already been broken into.
Incident date: Mar 14, 2026
The backup camera works periodically. Over a year ago, I went to Fiesta Ford to complain but it would cost me over $1000 to repair the camera. Many rimes it will start to work and during my back up, the screen would go black. There were several times when this occurred where I almost backed into another car backing up at the same time. The message on the screen says camera currently not availa... Read more
Incident date: Jun 18, 2026
Keyless system warning continuously goes off. Lane assist continually is unavailable Start stop system continually unavailable Dealership has serviced the vehicle and warning indicators continue to go off.
Incident date: Jun 3, 2026
Transmission went out at 103,000 miles. Transmission replacement is over 10,000. Known issue with vehicle and Toyota will not offer any support to fix.
Incident date: Jun 27, 2026
The van suddenly died, thankfully on a lower traffic neighborhood road. It would not start and we had it towed to the dealership. Upon troubleshooting, the "low pressure" fuel pump was bad. This resulted in a $1,500 repair for a vehicle only 5 years old. Thankfully this did not happen on the highway, but this is dangerous and should not happen on a car only 5 years old and well maintained.
Incident date: Jun 25, 2026
2015 Ram 1500 Laramie. ABS, Traction control, Brake light warnings on. Cruise control also will not work. Have taken to dealer O'Steen in Nashville, Ga. and was told the ABS module is bad and they are unable to get one. They informed me they have had three other customers order this module and none have received the part. They have been on back order for over a year.
Incident date: Jun 25, 2026
Dash warning came up “stop safely, vehicle will shut off soon” towed it to Jeep dealer took them over a week to get a diagnosis, they said they had to communicate with Detroit office. The issue is “probably” an alternator
Incident date: Jun 18, 2026
The driver side interior door handle fails to open the door. The only way to exit the vehicle from the driver seat is to roll the window down and use the exterior door handle. This causes and entrapment issue
Incident date: Jun 26, 2026
I was driving in the northbound left hand lane on creasy lane in Lafayette, Indiana, approaching Rome Drive. A driver from a side street took an illegal left hand turn to head towards the northbound lanes of creasy lane, I was traveling over 30 mph, maybe 40 at the time of the collision. I was unable to see the other driver until it was too late as they passed by drivers turning from the right han... Read more
Crash
Incident date: Jun 26, 2026
I was driving in the northbound left hand lane on creasy lane in Lafayette, Indiana, approaching Rome Drive. A driver from a side street took an illegal left hand turn to head towards the northbound lanes of creasy lane, I was traveling over 30 mph, maybe 40 at the time of the collision. I was unable to see the other driver until it was too late as they passed by drivers turning from the right han... Read more
Crash
Incident date: Jun 26, 2026
Steering rack failure, does not return to center most of the time. Every once in a while it will. Loud clunking in steering, started right around 36k mile warranty expiration, but I didnt know what it was so did not report it right away.
Incident date: Nov 13, 2025
Vehicle Information: 2018 Acura RDX AWDAffected System: Power Train / Automatic Transmission / Torque ConverterAssociated Code/Bulletin: DTC P0741 / Acura TSB B23-029Complaint Description:The vehicle is experiencing a documented manufacturer defect covered under Acura Warranty Extension TSB B23-029, where the internal torque converter lock-up piston cracks, causing hydraulic fluid pressure to blee... Read more
Incident date: May 23, 2026
The vehicle's automatic emergency braking (AEB) / forward collision avoidance system activates without cause and brings the vehicle to a sudden, complete stop in the middle of an intersection. This has occurred on at least two occasions. In each instance I was making a left turn at a four-way intersection while an oncoming vehicle was also turning left — a common, non-conflicting turn geometry. ... Read more
Incident date: Jun 22, 2026
This vehicle experienced an EV system power failure and low battery message. The manufacturer has diagnosed a covered warranty battery defect but has refused to repair the vehicle citing supply constraints. They are using their parts shortage to pressure a [XXX] senior citizen on a fixed income in an inadequate cash buyback that leaves her stranded without transportation. INFORMATION REDACTE... Read more
Incident date: Jun 26, 2026
The fuel injectors have been diagnosed by my local dealership with all the appropriate codes referencing the following extended warranty bulletin issued by Honda for the repair of all 6 fuel injectors and related parts to be installed free of charge. Honda issued a warranty extension for the 2019 Honda Pilot fuel injectors under Service Bulletin 20-100. Warranty Coverage Details Expiration P... Read more
Incident date: Jun 1, 2026
Almost immediately after I got my Van the Aux Balmar Alternator installed by THOR had to be replaced and was not functional. I tried to get it repaired by two warranty repair centers in Colorado and neither one could repair the Alternator or get it to charge the lithium battery that was also new. Thor told me that they would have specialist look at it when I brought it into Blue Compass of Wheatri... Read more
Incident date: Jun 1, 2026
Almost immediately after I got my Van the Aux Balmar Alternator installed by THOR had to be replaced and was not functional. I tried to get it repaired by two warranty repair centers in Colorado and neither one could repair the Alternator or get it to charge the lithium battery that was also new. Thor told me that they would have specialist look at it when I brought it into Blue Compass of Wheatri... Read more
Incident date: Jun 1, 2026
The contact owns a 2023 Kia K5. The contact stated that the front splash guard had detached from the vehicle following a night of driving in the rain. The contact stated that the failure had occurred without impact. Upon inspection, the dealer informed the contact that the repair would not be covered under warranty and provided an estimate for the repair. The vehicle was not repaired. The manufact... Read more
HONDA
CIVIC TYPE R
(2025) - ENGINE
Jun 26, 2026
Incident date: Jun 20, 2026
AFTER BEING PARKED OUT I THE SUN, AT ABOUT NOON, STARTED CAR AND DROVE FROM PARING LOT CAR RESPNSE TO TROTLE INPUTS ERATTIC AND HARD TO JUDGE FOUND A PLACE TO SAFELY PARK, REBOOTED CAR COMPUTER, AND THEN WAS ALE TO DRIVE HOME (145 MILES) CRUISE CONTROLL DID NOT WORK. WHEN HOME, CALLED BMW, REQUESTED THEY REPAIR car so that it is safe to drive,. Thry have had car since then. Don't feel it safe... Read more
Incident date: Jun 26, 2026
AFTER BEING PARKED OUT I THE SUN, AT ABOUT NOON, STARTED CAR AND DROVE FROM PARING LOT CAR RESPNSE TO TROTLE INPUTS ERATTIC AND HARD TO JUDGE FOUND A PLACE TO SAFELY PARK, REBOOTED CAR COMPUTER, AND THEN WAS ALE TO DRIVE HOME (145 MILES) CRUISE CONTROLL DID NOT WORK. WHEN HOME, CALLED BMW, REQUESTED THEY REPAIR car so that it is safe to drive,. Thry have had car since then. Don't feel it safe... Read more
Incident date: Jun 26, 2026
AFTER BEING PARKED OUT I THE SUN, AT ABOUT NOON, STARTED CAR AND DROVE FROM PARING LOT CAR RESPNSE TO TROTLE INPUTS ERATTIC AND HARD TO JUDGE FOUND A PLACE TO SAFELY PARK, REBOOTED CAR COMPUTER, AND THEN WAS ALE TO DRIVE HOME (145 MILES) CRUISE CONTROLL DID NOT WORK. WHEN HOME, CALLED BMW, REQUESTED THEY REPAIR car so that it is safe to drive,. Thry have had car since then. Don't feel it safe... Read more
Incident date: Jun 4, 2026
wHILE PARKING TOUCHED THROTTLE, CAR RAPIDLY ACCILERATED AND PLUNGED TRHOUGH REAR WALL OF GARAGED
Incident date: Jun 4, 2026
wHILE PARKING TOUCHED THROTTLE, CAR RAPIDLY ACCILERATED AND PLUNGED TRHOUGH REAR WALL OF GARAGED
Incident date: Jun 4, 2026
While driving on the interstate, at approximately 70mph, the sunroof glass shattered causing glass to fall into the vehicle and into the face of the driver. This was not caused by any outside object or force, but simply shattered. Upon searching the web, I discovered NHSTA campaign #12V592000 and 12V56800 and Hyundai recall #108. While I was notified by Hyundai about other vehicle recalls, I was n... Read more
1 injured
Incident date: Jun 11, 2026
The ABS/HCU module failed. There is recall but no fix. There are no aftermarket parts available. This has been 2 years . I cannot use 4 wheel drive or cruise control. I cannot trade the truck in. Help I am stuck with no recourse. This is a safety Issue!
Incident date: Jun 17, 2026
My 2026 Hyundai Ioniq 9 (Performance Calligraphy AWD), leased new in late April 2026 from Team Hyundai of Bend, OR, suffered an Integrated Charging Control Unit (ICCU) failure at approximately 1500 miles in late June 2026, roughly two months into ownership. The failure progressed over several days. First, at a ChargePoint Level 2 (AC) station, the vehicle repeatedly displayed "charging started" e... Read more
Incident date: Jun 25, 2026
I believe my car should be included in this recall. I've had the dealer check and they say it's nothing wrong with my car. 2020 GMC Acadia Fuel Pump Recall GMC has announced that 2781 vehicles have been affected by a Fuel Pump recall. General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzl... Read more
Incident date: Jun 25, 2026
I believe my car should be included in this recall. I've had the dealer check and they say it's nothing wrong with my car. 2020 GMC Acadia Fuel Pump Recall GMC has announced that 2781 vehicles have been affected by a Fuel Pump recall. General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzl... Read more
Incident date: Apr 29, 2026
While traveling at highway speed during rush hour commute, the vehicle lost engine power and stalled. While coasting, I tried to restart the engine several times without success. Before coming to a stop, I attempted to get to the shoulder safely. Unfortunately, a portion of the vehicle was left partially in the lane and on the shoulder. Once I was completely stopped, I tried to put the electronic ... Read more
Incident date: May 16, 2026
The exterior paint on my 2016 Kia Sorento (Snow White Pearl, paint code SWP) is peeling off in large chunks across multiple panels. The clear coat is delaminating and lifting in sheets from the surface, exposing bare metal underneath which is now actively rusting. This is consistent with a known defect documented in hundreds of complaints about 2013-2016 Kia Sorentos in Snow White Pearl (SWP). I h... Read more
Incident date: Jun 26, 2026
The contact owns a 2021 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu... Read more
Incident date: Jun 26, 2026
while driving the vehicle, the driver's seat moves to the furthest position, away from the steering wheel and pedals. The memory position or forward/back control does not work consistently to put the seat in a more comfortable seating position. This is a random occurrence that can happen several times a day everyday or once or twice every other month. It is unsafe during taking off from a light... Read more
Incident date: May 14, 2026
While driving my vehicle (2019 Ford F150), it suddenly came to a complete stop. The engine shut off and the steering wheel locked up. While in the middle of a roadway, I had to quickly throw my vehicle into park, turn it off and back on. At that point, it was running again and I was able to safely get it to a dealership where it was inspected for an issues. There were no warnings, alerts or messag... Read more