Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 15, 2026
I drive the car with the engine-idle-at-stop function disengaged. Several times when slowing down, but still moving, the car shifts into park; the AC and radio remain on. I have to press engine start to start the engine. Several other times when already stopped, such as at a red light or in traffic, waiting to make a turn, the engine shuts off and the car shifts into park. I have to press the ... Read more
Incident date: May 24, 2026
I purchased my 2020 Honda Odyssey Brand new in California. On 6/27/2026 upon starting the vehicle up in the morning there was a myriad of warning messages that came up on the cluster for the first time out of the blue. The battery was replaced a few months ago with a new one and no MIL lights were illuminated prior to this morning. Now an amber BRAKE SYSTEM tell tail symbol is illuminated on the c... Read more
Incident date: Jun 9, 2026
Keyless entry pad/trim falling off
Incident date: Jun 28, 2026
**Vehicle:** 2025 Kia Carnival **Current Mileage:** Approximately 18,000 miles I am reporting a serious and ongoing safety defect involving the center LCD display in my 2025 Kia Carnival. The problem began immediately after the vehicle's first scheduled service at an authorized Kia dealership and has continued ever since. The center LCD screen intermittently flickers and then goes completely bla... Read more
Incident date: Jun 28, 2026
I am reporting recurring failures involving the vehicle's electronic control systems. These issues have been documented with the dealership on multiple occasions and a Nissan District Technical Service Manager (DTSM) has also inspected the vehicle. Nissan has not been able to replicate the issues as they are intermittent. Braking System: When sitting at a stop light, where I had my foot on the br... Read more
Incident date: Jun 28, 2026
I am reporting recurring failures involving the vehicle's electronic control systems. These issues have been documented with the dealership on multiple occasions and a Nissan District Technical Service Manager (DTSM) has also inspected the vehicle. Nissan has not been able to replicate the issues as they are intermittent. Braking System: When sitting at a stop light, where I had my foot on the br... Read more
Incident date: Jun 27, 2026
The 3.5L V6 engine in this vehicle suffered a sudden, catastrophic internal mechanical failure due to premature connecting rod bearing wear. The engine stalling occurred abruptly while actively driving, which created an immediate safety risk as the vehicle lost propulsion, power steering assistance, and power braking assistance. This forced a dangerous emergency maneuver to navigate through moving... Read more
Incident date: Jun 27, 2026
The 3.5L V6 engine in this vehicle suffered a sudden, catastrophic internal mechanical failure due to premature connecting rod bearing wear. The engine stalling occurred abruptly while actively driving, which created an immediate safety risk as the vehicle lost propulsion, power steering assistance, and power braking assistance. This forced a dangerous emergency maneuver to navigate through moving... Read more
Incident date: Jun 27, 2026
The 3.5L V6 engine in this vehicle suffered a sudden, catastrophic internal mechanical failure due to premature connecting rod bearing wear. The engine stalling occurred abruptly while actively driving, which created an immediate safety risk as the vehicle lost propulsion, power steering assistance, and power braking assistance. This forced a dangerous emergency maneuver to navigate through moving... Read more
Incident date: Oct 7, 2025
The lower fuel pump is going out. It is a known issue with the car. I was driving out of town and the car started to stall. My steering has become ruggish while on the trip as well, and steering was complicated during heavy winds. The car has been inspected by dealer and both warning lights have been cleared. But the issues still remain.
Incident date: Jun 26, 2026
The contact owns a 2016 Ram 1500. The contact stated that the vehicle was experiencing ABS module failure for approximately two years. The contact stated that the failure could cause the wheels to lock up while driving. The dealer was contacted, and the contact was informed that the parts needed to repair the vehicle had been on back order for 4 years. The vehicle was not repaired. The manufacture... Read more
Incident date: Jun 26, 2026
I have a 2024 Chevy Trax Activ that was originally purchased in British Columbia, CA and subsequently purchased through a private dealer in New Mexico. It has just gone over the 36,000 mile warranty. The infotainment system including the speedometer will occasionally flicker and go black. Additionally the metric to US conversion of mileage will revert back to metric once the vehicle is shut off a... Read more
Incident date: Jun 26, 2026
I purchased a new 2026 Jeep Grand Cherokee on May 9, 2026. On June 4, 2026, less than one month after purchase, the vehicle experienced a sudden brake system failure while I was driving. The brake pedal became hard and unresponsive, the ABS warning lights illuminated, and the vehicle had very limited stopping power. Fortunately, I was able to safely drive the vehicle to the dealership without an a... Read more
Incident date: Mar 1, 2026
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera failed to display a clear image on the screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a rea... Read more
Incident date: Mar 1, 2026
TOTAL BRAKE FAILURE IN 2023 BRONCO. What happened is exactly what is described for current recall of the electronic brake booster for 2025 broncos. Mine is a 2023.
Incident date: May 23, 2026
We recently noticed visible damage to one of the seatbelts in our 2025 Mercedes-Benz GLS450. The affected component is the seatbelt webbing. The belt has visible fraying and pulled/cut fibers along the edge in two separate spots near the area where the belt retracts. The vehicle is very new, and the damage appears abnormal for a safety-related component. The damage is localized near the belt path... Read more
Incident date: Jun 1, 2026
Odometer Fraud: The contact purchased a 2020 Toyota Camry. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from Facebook Marketplace. At the time of the purchase, the mileage was 63,129. After reviewing the Carfax report the following day, the contact became aware that the mileage was 352,000.
Incident date: May 29, 2026
Component or system failure: AWD - All wheel drive failure, dealership stated the transcase is leaking causing the failure. Safety: this has impacted the vehicles traction, especially on wet roads Reproduced: the dealer found the issue and reproduced it Inspected: yes, by the dealer Warning lamps or messages: None 2022 MDX Advance
Incident date: Jun 28, 2026
Over my time owning this vehicle i have had several different safety concerns. although they have been resolved by the dealer, i have concerns for anyone purchasing this make and model. 1. lane departure. i have turned off lane detection because i have had the car try to auto correct and jerk me to the left into oncoming traffic 2. i have had incidents where the driver door was unable to be open... Read more
Incident date: Jun 29, 2026
The contact owns a 2020 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure), 26V402000 (Power Train); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving at various speeds, the tra... Read more
Incident date: Feb 8, 2026
The contact owns a 2019 Honda Pilot. The contact stated that the message "Air Bag System - SRS Fault" was intermittently displayed. The vehicle was taken to the dealer; however, the failure could not be duplicated. The dealer retrieved an intermittent diagnostic trouble code associated with the cable reel. The contact stated that the message was constantly displayed. The dealer was notified of the... Read more
Incident date: Feb 8, 2022
The contact owns a 2019 Honda Pilot. The contact stated that the message "Air Bag System - SRS Fault" was intermittently displayed. The vehicle was taken to the dealer; however, the failure could not be duplicated. The dealer retrieved an intermittent diagnostic trouble code associated with the cable reel. The contact stated that the message was constantly displayed. The dealer was notified of the... Read more
Incident date: Feb 8, 2022
The contact owns a 2021 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while depressed, with several unknown warning lights illuminated. The vehicle was taken to an independent mechanic, and several unknown diagnostic trouble codes were retrieved. The vehicle was then taken to the dealer, but the vehicle was not yet diagnosed or repaired. T... Read more
Incident date: May 29, 2026
The contact own a 2020 BMW 740I. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experien... Read more
Incident date: May 29, 2026
TIRE HAS PRESENTED A BUBBLE IN THE SIDE WALL. WAS OBSERVED DURING DAILY PRE DRIVING SURVEY BY OWNER OPERATOR.
Incident date: Jun 21, 2026
The truck has a hose of issues I purchased the truck on 11/28/25 the truck has 6000 miles on it its been in the shop on multiple occasions for electrical issues with the entertainment system there are glitches in the system and it will randomly blank screen will not load information its been in the dealership of this issue and as of the last time it was in the dealerships communication with tech ... Read more
Incident date: Jun 26, 2026
My car wasnt getting enough power and it just died while driving it on the interstate to go home.
Incident date: Jun 29, 2026
Backup camera is intermittent. This puts persons behind me in danger of accidental back-over. The vehicle has been reproduced and seen and confirmed by the dealer's Service Mgr. The vehicle has been turned in to the servicing Hyundai dealer on 4 occasions and they have failed each time to repair the issue. The system has been intermittent over for 5 repair attempts and a period of 5 months. It has... Read more
Incident date: Jun 29, 2026
I have a 2019 Honda Accord Sport 1.5. I was driving on the freeway last week and my car did not allow me to accelerate anymore. Car went to an unsafe highway speed and it was hard to get to a shoulder where can safely stop. I felt my safety was compromised by this issue. All the warnings appeared on my dash and all the lights went on. No warnings prior to this problem. I am needing a new head gask... Read more
Incident date: Jun 29, 2026
I have a 2019 Honda Accord Sport 1.5. I was driving on the freeway last week and my car did not allow me to accelerate anymore. Car went to an unsafe highway speed and it was hard to get to a shoulder where can safely stop. I felt my safety was compromised by this issue. All the warnings appeared on my dash and all the lights went on. No warnings prior to this problem. I am needing a new head gask... Read more
Incident date: Jun 24, 2026
No restart after auto idle stop - Car fails to restart automatically after stop and releasing the brake pedal. This has happened on a number of occasions in the last few months.This can cause a dangerous condition that can can cause an accident if stopped in an intersection or a rear end collision as the driver behind assumes the vehicle will move but does not. Car has to be shut off to restart.
Incident date: Jun 24, 2026
No restart after auto idle stop - Car fails to restart automatically after stop and releasing the brake pedal. This has happened on a number of occasions in the last few months.This can cause a dangerous condition that can can cause an accident if stopped in an intersection or a rear end collision as the driver behind assumes the vehicle will move but does not. Car has to be shut off to restart.
Incident date: Jun 13, 2026
2018 Ford Escape. I have had the car since 12/2024. Less then 22000 miles in it. In this time I have had 4 alignment done. First one was 2 day after getting car. I pulls to the left. Second was 2 weeks after the first one. Then drove my car with a trailer on it to [XXX]. I made it [XXX] and dropped my load in a storage because I could not control the car. I was so scared. What should have taken ma... Read more
Incident date: Jun 13, 2026
When depressing brakes in driveway pedal went to the floor and brake fluid went all over driveway and car struggled to stop. Upon inspection the junction in picture was heavily corroded and when brake line failed. Supposedly this vehicle was repaired in a former recall that obviously was not a fix.
Incident date: Jun 13, 2026
I was driving northbound on XXX, driving from [XXX] to [XXX]. I was driving in the left most lane and was approaching an area of the highway where there was construction currently in progress to my left (this was where Chuckanut Creek intersects the interstate, I was told they were constructing a salmon run there). As my vehicle was approaching the beginning of the construction area, my car's Lane... Read more
Crash
Incident date: Jun 26, 2026
The power transfer unit (PTU) has failed at 68,000 miles. "Service FWD" light is illuminated on the dash. Review/inspection of vehicle by original car dealer could not resolve the issue. Provided a quotation for $3,640.70 to repair. Although the part did not completely fail, it is uncertain how it might fail and in what condition the failure will leave the vehicle but could lose power or motion as... Read more
Incident date: Jun 8, 2026
2022 Ford Bronco 2.7L EcoBoost VIN [XXX] has experienced recurring engine oil pressure failure causing vehicle to enter limp mode limiting speed to 25mph creating an unsafe driving condition. Diagnostic trouble codes P0524 Engine Oil Pressure Too Low and P06DD Engine Oil Pressure Control Stuck Off confirmed. Two failed warranty repair attempts at Lenoir City Ford Lenoir City TN on XXX and XXX. Dea... Read more
Incident date: Jun 8, 2026
Waymo car who had a passenger in the back of the vehicle, was autonomously driving illegally in the bus lane via Wilshire Blvd. Endangering those around them and the passenger inside.
Incident date: Apr 1, 2026
While driving my 2026 Hyundai Palisade Hybrid, the vehicle has repeatedly applied the brakes suddenly and without warning, especially approaching a specific overpass on my normal route and is fully repeatable. This only happens in the curb lane; the middle and passing lanes are fine. There is no forward collision warning, no detected obstacle, and no driver input when this happens. The braking is ... Read more
Incident date: Jul 10, 2025
While driving my 2026 Hyundai Palisade Hybrid, the vehicle has repeatedly applied the brakes suddenly and without warning, especially approaching a specific overpass on my normal route and is fully repeatable. This only happens in the curb lane; the middle and passing lanes are fine. There is no forward collision warning, no detected obstacle, and no driver input when this happens. The braking is ... Read more
Incident date: Jul 10, 2025
While driving my 2026 Hyundai Palisade Hybrid, the vehicle has repeatedly applied the brakes suddenly and without warning, especially approaching a specific overpass on my normal route and is fully repeatable. This only happens in the curb lane; the middle and passing lanes are fine. There is no forward collision warning, no detected obstacle, and no driver input when this happens. The braking is ... Read more
Incident date: Jun 3, 2026
My car started making a knocking noise under the hood 2 days prior to it breaking down (6/19 & 6/20). On 6/21/26, I was driving down the interstate WITH my kids in the car and it shut down on its own. Lights came on my dash and the vehicle quickly slowed itself down and when I pulled over to a complete stop, the vehicle shifted into neutral and shut off. I was not able to crank it back up and had ... Read more
Incident date: Jun 3, 2026
While driving the vehicle, the automatic transmission stuck in 5th gear. The paddle shifters would not operate, shifting the vehicle into neutral or park had no effect. The vehicle was being operated on a busy highway with multiple intersections, which put all passengers and the vehicle itself in danger since accelerating in 5th gear was almost impossible. The vehicle had to be completely shut of... Read more
Incident date: Jun 25, 2026
My first complaint is that headlights, low beam, would not work. Only high beams worked. The issue stopped, unexplainable, on its own, has not occurred again. The 2nd complaint is the radio volume would 'slip' as if there were a loose wire to the speakers, and loss of sound became more frequent and for longer periods of time, eventually all sound stopped, it has not been fixed, as of yet. 3rd co... Read more
Incident date: Jun 28, 2026
Vehicle was recalled for loss of propulsion.Pico test was done ,changed oil.6,000 miles later engine locked up on freeway.Engine is in for replacement.2022 suburban 6.2 liter 66,000 miles
Incident date: Jun 28, 2026
There is a water leak in the rear passenger compartment of my vehicle. Unsure where water is coming from. Continued leaking poses a risk to my safety as I may be exposed to black mold as well as anyone else who is riding in my vehicle. The problem hasn’t been addressed by the dealer yet but this is a known issue. At this point I have spoken with a representative from the service department at th... Read more
Incident date: Feb 1, 2025
On XXX, in Wildwood Florida, our Hyundai Tuscan was traveling approximately 25-30 mph southbound on [XXX], when a truck stopped short directly in front of us. The driver hit the brakes to slow the vehicle down. However, the car immediately came to an abrupt stop thrusting the driver and passenger forward, so much so that the passenger hit her head on the windshield as her body was violently thrown... Read more
1 injured
Incident date: Mar 7, 2026
Rear camera has been bad for six months - hazard to drive. Camera not available, is the prompt that comes up. My brother in law took his 2015 Ford F350 in for inspection and his camera was replace this was months ago.
Incident date: Mar 7, 2026
Rear camera has been bad for six months - hazard to drive. Camera not available, is the prompt that comes up. My brother in law took his 2015 Ford F350 in for inspection and his camera was replace this was months ago.