Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jun 29, 2026
Transmission shuddering, slipping and or hesitating.
Incident date: Jul 23, 2025
I brought my daughter home from work car was working fine we went to leave about an hour later the car would turn over for a second then die my husband checked it and The P129F diagnostic trouble code is what popped up that is specific to GM Motors so that's what's wrong there were no warning signs and safety is necessarily at risk but I need a car to provide for my family
Incident date: Jun 29, 2026
Control for AC poorly illuminated causing distraction and posible accident. During Daytime The automatic fan level and synk indicators on round outer knobs of A/C
Incident date: Jun 30, 2026
They back up camera works when it wants to
Incident date: Jun 22, 2026
Component Affected: ELECTRICAL SYSTEM/ AIR BAGS: FRONT: PASSENGER SIDE Description of Safety Defect: The Passenger Presence System (PPS) Module / Occupant Sensor Module failed on my 2014 Cadillac ELR, triggering diagnostic code U0170 ("Lost Communication with Passenger Presence Module") And illuminating the "Service Airbag" warning light on the dashboard. Due to this electronic failure, the vehic... Read more
Incident date: Jun 22, 2026
1. The engine developed a coolant intrusion failure. A Ford repair shop diagnosed coolant leaking into the engine, consistent with the known 1.5L EcoBoost coolant intrusion issue. The vehicle and failed engine are available for inspection upon request. 2.The engine misfired and requires replacement due to internal coolant intrusion. An engine failure while driving could result in sudden loss of p... Read more
Incident date: Jun 22, 2026
My 2024 GMC Sierra Denali Ultimate 1500 experienced a catastrophic powertrain failure that created a serious safety hazard. On XXX, while driving at highway speeds, the truck unexpectedly shifted into neutral, causing an immediate loss of propulsion. During this event, the electrical system was also affected. The battery power dropped, power steering assistance was lost, and due to the electronic ... Read more
Incident date: Mar 27, 2026
My 2024 GMC Sierra Denali Ultimate 1500 experienced a catastrophic powertrain failure that created a serious safety hazard. On XXX, while driving at highway speeds, the truck unexpectedly shifted into neutral, causing an immediate loss of propulsion. During this event, the electrical system was also affected. The battery power dropped, power steering assistance was lost, and due to the electronic ... Read more
Incident date: Jun 30, 2026
The contact owned a 2023 Nissan Rogue. The contact stated that six months after purchasing the vehicle, the vehicle was vibrating abnormally while driving, accelerating, and the vehicle was hesitating. During an oil change, the contact informed the mechanic about the excessive vibration while driving. The contact was notified of an undisclosed recall, but there was no remedy for the recall. The co... Read more
Crash
Incident date: Jun 30, 2026
When driving on highway the car displayed multiple warning messages on dashboard including electronic power system light, lane keeping assist system problem, TPMS system problem, etc. Mileage was 22380miles. I bought the car May 2026. I drove it for around 1000miles. The next day the warnings disapeared.
Incident date: Jun 21, 2026
*AFTER A OIL CHANGE ONLY RUNS 2,000 MILES A MONTH AND CHECK ENGINE LIGHT ON FOR LOW OIL. WHEN CAR TURNS IN MORNING TURNS ON FINE AFTER I WORK FOR 8HRS TURN BACK ON AND WHITE SMOKE COMES FROM THE EXHAUST. WINDOW SOMETIMES WONT WORK. *CAR HAS BEEN TAKEN TO DEALERSHIP BUT THEY DID NOT FIND ANYTHING.WE FIRST THOUGHT OIL WAS NOT BEEN DONE AND TOOK IT AGAIN AND THEY DID OIL CHANGE AGAIN SAME PROBLEM KE... Read more
Incident date: Jun 28, 2026
My Tire pressure Monitor give me alert while driving I select to view tire pressures for display show 3 tires fail send reading One of the three back sending reading two stay off For few days same then all tires reading went off just 1 tire send reading on /off every few miles This is first time happened
Incident date: Jun 28, 2026
The car seat is defective. Fraying where it is comes out of the car seat, where it is sewn together.
Incident date: Jun 11, 2026
My mechanic said that he believes there is a recall on a recalled part this was previously repaired per Mercedes notice of safety recall dated April 2018. The recall remedy provided by the manufacturer has failed to permanently fix the safety defect, and the vehicle remains unsafe to drive. "On certain Model Year (“MY”) 2014-2017 B-Class electric, MY 2012-2018 C-Class, MY 2012-2017 E-Class, MY... Read more
Incident date: Jun 1, 2026
vehicle has engine maintenance required. took it to a shop and got code p268115 which states there is a recall for the coolant valve bypass for 2022 Camrys, but for some reason my specific VIN number does not constitute as being a recall it is putting the safety of me and family members at harm not knowing if the vehicle will overheat or stop on the side of the road lights came on this morning... Read more
Incident date: Jun 30, 2026
We are driving on the highway and the engine just stop working but all lights are still working. I am trying to put gas but it seemed that the engine completely shuts off dangerously without warning. This put my family at risk because there were a lot of big trucks beside us. Theta II 2.0L Turbo engine just stalled I believe this has been around . Can you please help us.
Incident date: Jun 30, 2026
We are driving on the highway and the engine just stop working but all lights are still working. I am trying to put gas but it seemed that the engine completely shuts off dangerously without warning. This put my family at risk because there were a lot of big trucks beside us. Theta II 2.0L Turbo engine just stalled I believe this has been around . Can you please help us.
Incident date: Jun 17, 2026
Due to a known manufacturing issue the coil pack wiring was faulty on my motorcycle. It happened twice while I was out riding and both times the motorcycle shut down unexpectedly on me. The second time was almost catastrophic but I was able to ride in neutral to a breakdown lane. I bought the bike in July 2025 and the first issue I had was in august 2025. The issue was brought in, resolved and the... Read more
Incident date: Dec 31, 1969
Yesterday evening, my wife and I had friends over to our house, and we were excited to show them our new Tesla. We offered to take them on a short drive around town using the Full Self-Driving (Supervised) feature. At approximately 8:00 PM, we entered the address of our local Sam's Club as the destination. As the vehicle approached Sam's Club, it entered the parking lot through the gas station en... Read more
Incident date: May 17, 2026
Yesterday evening, my wife and I had friends over to our house, and we were excited to show them our new Tesla. We offered to take them on a short drive around town using the Full Self-Driving (Supervised) feature. At approximately 8:00 PM, we entered the address of our local Sam's Club as the destination. As the vehicle approached Sam's Club, it entered the parking lot through the gas station en... Read more
Incident date: May 7, 2026
Honda pilot would not restart after auto ideal engine stop. This issue caused all the warnings lights to come on with blinking engine light! Honda dealer was not able to resolve the issue and ended up paying $1500 even though it was a part of their service bulletin 23-009.
Incident date: Jun 2, 2026
The manufacturer Ford issued three urgent safety recalls in May/June 2026, including recall #26S48 for transmission parking system failure and recall #26S34 for front seatbelt failures. The official status from Ford is 'Remedy Not Yet Available' and I was notified that parts might not be available until late 2026 or 2027. This vehicle is my essential tool for rideshare work (Uber/Lyft). Due to fed... Read more
Incident date: Jun 2, 2026
Windshield wipers have built-in sprayers that only actuate when the wiper is in the vertical position, resulting in wiper fluid not being dispersed in field of vision, preventing cleaning of the windshield and significantly impairing vision while driving. Honda maintains this is proper operation.
Incident date: Jun 2, 2026
Head cracked and allowed coolant to intrude into the cylinders causing misfiring and white smoke to come out of the exhaust. Barely made it off the highway to a safe location as I was quickly loosing acceleration. Issue confirmed by Sames Ford dealership in Harlingen, TX (codes p0302 and p0303). They informed me that this is a known issue with this 1.5L Ecoboost motor in this vehicle. Vehicle is a... Read more
Incident date: Jun 30, 2025
The one recall for vin # [XXX] is "AN UNEXPECTED DOWNSHIFT TO A LOWER GEAR MAY OCCUR AND CAUSE AN ABRUPT WHEEL SPEED REDUCTION FOR A SHORT DURATION," reported in April 2026. On the NHTSA website, it states; "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-888-... Read more
Incident date: Jun 30, 2025
While driving at a low speed, when pressing the accelerator, the auto initially didn't respond, but then accelerated sharply after a delay (when the accelerator wasn't engaged). The transmission seemed to abrubtly shift up by 2 or 3 gears without warning requiring me to immediately depress the brake to avoid hitting the vehicle in front of me.
Incident date: Jun 30, 2025
While driving at a low speed, when pressing the accelerator, the auto initially didn't respond, but then accelerated sharply after a delay (when the accelerator wasn't engaged). The transmission seemed to abrubtly shift up by 2 or 3 gears without warning requiring me to immediately depress the brake to avoid hitting the vehicle in front of me.
Incident date: Feb 19, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving, the vehicle failed to exceed 6 MPH. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and it was determined that the ABS module needed to be replaced. The dealer had retrieved DTC: P2074. The vehicle was repaired, but the failure reoccurred. While... Read more
Incident date: Jun 30, 2026
Check engine light came on, engine started "sputtering". No danger at time. Took to established repair center who notified us the engine had a common problem with this year/model Ford where the coolant leaks into the engine block. Total engine replacement is only option. We were told Ford knows about this but is doing nothing about it. Also told if we were to continue driving it it would likely c... Read more
Incident date: Jun 23, 2026
ICCU failure caused charger circuit breaker to trip due to sudden fault current situation
Incident date: May 2, 2026
The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle while depressing the accelerator pedal to accelerate. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a hole in the exhaust system causing the acceleratio... Read more
Incident date: Jun 18, 2026
The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The ... Read more
Incident date: Jun 26, 2026
The contact owns a 2012 Ford Fusion. The contact stated that while driving 50 MPH, the vehicle lost power steering functionality and almost caused a crash. The message "Service Power Steering Now" was displayed. The contact was able to drive to the destination. The contact stated that the vehicle had become undrivable due to the failure. The contact related the failure to NHTSA Campaign Number: 15... Read more
Incident date: Jun 21, 2026
See attached document for complaint.
Incident date: May 12, 2026
Immediately after taking delivery of this brand-new 2024 Jeep Wagoneer L, a severe and violent mechanical vibration was detected while driving at highway speeds. When the vehicle reaches 70 mph and above, the steering wheel shakes aggressively in the driver's hands, and the entire vehicle chassis vibrates violently. This severe shaking impacts vehicle tracking, makes it difficult to maintain stead... Read more
Incident date: May 12, 2026
Immediately after taking delivery of this brand-new 2024 Jeep Wagoneer L, a severe and violent mechanical vibration was detected while driving at highway speeds. When the vehicle reaches 70 mph and above, the steering wheel shakes aggressively in the driver's hands, and the entire vehicle chassis vibrates violently. This severe shaking impacts vehicle tracking, makes it difficult to maintain stead... Read more
Incident date: May 12, 2026
Immediately after taking delivery of this brand-new 2024 Jeep Wagoneer L, a severe and violent mechanical vibration was detected while driving at highway speeds. When the vehicle reaches 70 mph and above, the steering wheel shakes aggressively in the driver's hands, and the entire vehicle chassis vibrates violently. This severe shaking impacts vehicle tracking, makes it difficult to maintain stead... Read more
Incident date: May 1, 2026
I experienced a sudden transmission failure on roadway. This is a severe safety hazard. I lost all powertrain to my car while in motion. I had to coast the car onto side road at 4am on 6-15-26. Upon further investigation this car year 2018, make toyota and model ch-r, has premature K114 CVT transmission.
Incident date: Apr 8, 2026
Coolant Intrusion issue with the 1.5-litre EcoBoost. Short block was replaced by Ford Dealer then engine failed again after only 7,000-miles. Required complete new engine installed at my expense, $12,185.28.
Incident date: Jun 29, 2026
The steering system electric power steering rack failed on my 2020 Ram truck. We were unable to steer the truck and could have been in a horrible accident. This was a very dangerous situation. For some reason my truck was not included in the recall that was issued for the 2020 ram truck and I now face an astronomical repair bill in excess of $5000 according to the dealership repair shop. The part ... Read more
Incident date: Jun 24, 2026
The engine failed due to coolant system leak. Ford is well aware of this issue but refuses to do a recall.
Incident date: May 5, 2026
Traveling had an engine light come on. stopped at a dealer they inspected found multiple errors reset engine light and said continue home. when home bring into my dealer. Got home that night went to start truck, all kinds of errors started popping up on the dash, vehicle would not turn over at all. Had to call wrecker to have brought into shop. First issue could not put the truck into neutral... Read more
Incident date: Jan 1, 2019
The windshield of my 2026 Mazda CX-5 suddenly fractured and developed a severe crack without any external road hazard or heavy stone impact. Under micro-photography, the root of the crack presents as a smooth, continuous stress fracture ("white line") with no physical crater or concentric shattering pattern. The authorized Mazda dealer and Safelite AutoGlass provided entirely contradictory diagnos... Read more
Incident date: Jan 1, 2019
The contact owns a 2019 Ford Expedition. The contact received notification of NTHSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact state... Read more
Incident date: Jun 12, 2026
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The contact stated that while the accelerator pedal was depressed, the vehicle failed to accelerate as intended. Additionally, the transmission was shifting abnormally rough. No warning lights were illuminated. The failure was persistent. The vehicle was not... Read more
Incident date: Jun 27, 2026
I purchased an Orange Nissan Sentra SR brand new on [XXX] with 27 miles on the odometer. The Nissan dealership was located in California. On [XXX] I saw a bubble, approximately 2" inches in diameter on the outside facing sidewall of the right front tire. At the time I saw the bubble, the car had approximately 8,775 miles on the odometer. The vehicle WAS NOT involved in any accident or DID NOT st... Read more
Incident date: May 13, 2026
The contact owns a 2020 Alfa Romeo Stelvio. The contact stated that while driving on two occasions at undisclosed speeds, the check engine, oil, and the Automatic START/STOP System Unavailable warning lights illuminated. The vehicle was taken to a dealer twice; however, on the first occasion, the failure was not duplicated. During the second visit, the contact was informed that the coolant was mix... Read more
Incident date: May 13, 2026
The contact owns a 2020 Alfa Romeo Stelvio. The contact stated that while driving on two occasions at undisclosed speeds, the check engine, oil, and the Automatic START/STOP System Unavailable warning lights illuminated. The vehicle was taken to a dealer twice; however, on the first occasion, the failure was not duplicated. During the second visit, the contact was informed that the coolant was mix... Read more
Incident date: Dec 31, 1969
I purchased a Gray Nissan Sentra SR brand new on [XXX] with 27 miles on the odometer. The Nissan dealership was located in California. On [XXX] I saw a bubble, approximately 2" inches in diameter on the outside facing sidewall of the right front tire. At the time I saw the bubble, the car had approximately 9,700 miles on the odometer. The vehicle WAS NOT involved in any accident or DID NOT strik... Read more
Incident date: Jun 27, 2026
The front seat slide lever on my 2023 Honda Odyssey failed completely on its own with no accident, force, or misuse involved. The lever detached from the seat rail mechanism, making it impossible to slide the seat forward or backward. The vehicle was purchased in August 2022 and this failure occurred approximately 3.5 years later, just 10 months outside the bumper-to-bumper warranty. When I brough... Read more