Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Sep 3, 2026
While my 2026 Honda Odyssey was parked and stationary, I operated the driver-side power sliding door normally. The door began opening but became stuck. When I activated the power sliding door again, there was a sudden mechanical failure involving the sliding-door mechanism. The sliding-door rail was severely damaged/deformed, the mechanism appeared to disengage from its normal track/rail path, and... Read more
Incident date: Aug 30, 2026
The contact owns a 2020 Honda CR-V. The contact stated that while driving 25 MPH, the brakes failed to operate as needed. The brake pedal was depressed, and the brake pedal almost went down to the floorboard, and the braking distance became extended. The vehicle was driven to supermarket parking lot and gradually slowed down before slowly being driven back to the residence. The brakes, VSA and ro... Read more
Incident date: Apr 10, 2023
For about 3-4 years now we have had issues with either the accelerator and/or possibly the transmission. We are not exactly sure which because our dealer claims they can never recreate the issue which is hard to believe since the issue happens to us most times the car is driven. The complaint that we have is intermittent delayed/no acceleration when accelerator is pressed, followed by sudden surge... Read more
Incident date: Jun 20, 2026
The contact owns a 2025 Honda Odyssey. The contact stated that while at a complete stop in traffic, the idle stop system failed to restart the vehicle, nearly causing the vehicle to be rear-ended. The vehicle was restarted after several attempts. The check engine and battery warning lights were illuminated. The vehicle was taken to a dealer and the battery was replaced; however, the failure recurr... Read more
Incident date: Sep 4, 2026
Odometer Fraud. The contact purchased a 2020 Honda Civic. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 87,000. At the time of registration, it was discovered that the mileage was 247,000.
Incident date: Aug 21, 2026
The contact owns a 2018 Honda Odyssey. The contact stated that the rear liftgate was inoperable and had to be unlocked through the emergency release in the trunk. Additionally, the contact stated that the rear window seal was significantly fractured. A message that the tailgate was inoperable was displayed accompanied by a chime that was heard inside and outside the vehicle while driving. The cont... Read more
Incident date: Jun 1, 2025
Honda 2018 crv with approx 56,000 miles began to have a sticky steering issue. It feels like it causes the car to wander in the driving lane, especially at highway speeds. Making the driver constantly correct the vehicle to keep a strait line. But in reality it seems to over-correct the steering which makes it feel impossible keep a strait line while driving. The steering is not smooth during ... Read more
Incident date: Jun 1, 2025
Honda 2018 crv with approx 56,000 miles began to have a sticky steering issue. It feels like it causes the car to wander in the driving lane, especially at highway speeds. Making the driver constantly correct the vehicle to keep a strait line. But in reality it seems to over-correct the steering which makes it feel impossible keep a strait line while driving. The steering is not smooth during ... Read more
Incident date: Aug 27, 2026
Supplemental restraint system problem. See you dealer. After 10 miles on my new car. Got error just after I left my dealer.
Incident date: Sep 24, 1999
I am filing this complaint regarding my 2019 Honda Accord equipped with the 1.5L turbocharged engine. The vehicle currently has approximately 190,000 miles. My vehicle has developed a serious engine/drivability problem accompanied by multiple warning lights. The warning lights that have appeared include the Check Engine light, VSA/Traction Control warning, Brake warning, Steering warning, Adaptiv... Read more
Incident date: Sep 1, 2026
The multipurpose windshield camera module in my 2019 Honda Odyssey experiences an internal electronic/power failure (Diagnostic Trouble Code U3000-49) while driving. This failure triggers a cascade of warning lights across the dashboard, instantly and without warning disabling the entire Honda Sensing driver-assist suite—including Collision Mitigation Braking (CMBS), Lane Keeping Assist (LKAS... Read more
Incident date: Sep 1, 2026
The multipurpose windshield camera module in my 2019 Honda Odyssey experiences an internal electronic/power failure (Diagnostic Trouble Code U3000-49) while driving. This failure triggers a cascade of warning lights across the dashboard, instantly and without warning disabling the entire Honda Sensing driver-assist suite—including Collision Mitigation Braking (CMBS), Lane Keeping Assist (LKAS... Read more
Incident date: Sep 1, 2026
The multipurpose windshield camera module in my 2019 Honda Odyssey experiences an internal electronic/power failure (Diagnostic Trouble Code U3000-49) while driving. This failure triggers a cascade of warning lights across the dashboard, instantly and without warning disabling the entire Honda Sensing driver-assist suite—including Collision Mitigation Braking (CMBS), Lane Keeping Assist (LKAS... Read more
Incident date: Sep 3, 2026
Front passenger window completely shattered while vehicle was parked and unoccupied. Outside air temperature was 94° with dewpoint in the 80s.
Incident date: Sep 3, 2026
Vehicle stalls at stop lights when the air conditioner is on when idle stop is engaged.
Incident date: Sep 3, 2026
While driving, the center console and its corresponding section of the instrument cluster will freeze and then completely turn off and become black screens. Then a message stating “the system is restarting” comes on the screen and after a minute or two it will turn back on. This happens at random times in random intervals; I have not been able to detect a pattern in the time between incidents... Read more
Incident date: Sep 1, 2026
The blind-spot monitoring system on our 2026 Honda Odyssey Elite fails to operate properly in hot weather. When ambient temperatures are high, the system does not detect or alert to vehicles in the adjacent blind-spot areas, and an error message appears stating “blind spot detection unavailable.” This failure increases the risk of collisions during lane changes or merges because the driver d... Read more
Incident date: Sep 3, 2026
While stopped at a red light, the Auto Stop/Start system shut off the engine as designed but then failed to restart it. The vehicle remained stalled in the intersection for several minutes while I attempted to restart the engine manually. This left the vehicle and my family stopped in traffic, creating a potential safety risk from surrounding vehicles. There were no warning lamps or messages prior... Read more
Incident date: Aug 7, 2026
The vehicle was purchased Aug 7th and since delivery date the car has been having issues. The primary issue is the infotainment system, the monitor sometimes disconnects from apple CarPlay abruptly. During the use of this feature the navigation system will also disconnect making it unsafe when using navigation. The vehicle has a persistent problem with squeaking and tapping noise coming from the e... Read more
Incident date: Aug 7, 2026
The vehicle was purchased Aug 7th and since delivery date the car has been having issues. The primary issue is the infotainment system, the monitor sometimes disconnects from apple CarPlay abruptly. During the use of this feature the navigation system will also disconnect making it unsafe when using navigation. The vehicle has a persistent problem with squeaking and tapping noise coming from the e... Read more
Incident date: Aug 7, 2026
The vehicle was purchased Aug 7th and since delivery date the car has been having issues. The primary issue is the infotainment system, the monitor sometimes disconnects from apple CarPlay abruptly. During the use of this feature the navigation system will also disconnect making it unsafe when using navigation. The vehicle has a persistent problem with squeaking and tapping noise coming from the e... Read more
Incident date: Sep 3, 2026
I am reporting a severe factory design defect regarding water intrusion into the EVAP emissions system on my 2025 Honda CR-V Hybrid (VIN: [XXX]) After driving home in a normal rainstorm, the vehicle threw diagnostic trouble code P24C0 (EVAP system leak detection pump switching valve stuck ON). The authorized Honda dealership diagnosed the issue as "water intrusion" and charged me an out-of-pocket ... Read more
Incident date: Dec 2, 2025
We took our 2008 honda crv to the Coggin Honda dealership in December 2025 to do a safety inspection, as we noted severe frame rust. In January 2026, the dealership indicated that we had to release the car to them, as it was unsafe to drive, and that they would be forwarding the case to Honda Corp under the NHTSA ID 23V228000 recall. When we called the dealership later for status updates, they i... Read more
Incident date: Jul 25, 2026
The contact owns a 2016 Honda Pilot. The contact stated that while driving 20 MPH, the vehicle stalled with the check engine and ABS warning lights illuminated on the instrument panel. The vehicle was taken to an independent mechanic and an OBDII scan retrieved DTC: P0087 (Fuel Rail/System Pressure - Too Low) and U0401-68 (Engine Control Module). The vehicle was then taken to a dealer, and it was ... Read more
Incident date: Aug 10, 2026
The contact leased a 2024 Honda Prologue. The contact stated that while the vehicle was parked outside in the driveway, unoccupied, suddenly there was a loud explosion, and the vehicle caught on fire. The contact stated that the fire spread to the garage and a vehicle parked nearby. The local fire department arrived on scene to extinguish the fire. The source of the fire remained under investigati... Read more
Fire
Incident date: Aug 10, 2026
The contact leased a 2024 Honda Prologue. The contact stated that while the vehicle was parked outside in the driveway, unoccupied, suddenly there was a loud explosion, and the vehicle caught on fire. The contact stated that the fire spread to the garage and a vehicle parked nearby. The local fire department arrived on scene to extinguish the fire. The source of the fire remained under investigati... Read more
Fire
Incident date: Aug 10, 2026
The contact's spouse owns a 2013 Honda Accord. The contact stated that while driving on several occasions at various speeds, the steering wheel turned to the left independently and failed to remain straight. The contact stated that while turning the vehicle, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic who diagnosed the vehicle with charging system fa... Read more
Incident date: Aug 10, 2026
The contact's spouse owns a 2013 Honda Accord. The contact stated that while driving on several occasions at various speeds, the steering wheel turned to the left independently and failed to remain straight. The contact stated that while turning the vehicle, the vehicle failed to respond as intended. The vehicle was taken to an independent mechanic who diagnosed the vehicle with charging system fa... Read more
Incident date: Sep 3, 2026
My rear passenger sliding door is stuck open and won't close.
Incident date: Aug 20, 2026
The vehicle experienced multiple sudden engine stalls while driving in traffic. Specifically, the engine shut off unexpectedly and the transmission automatically shifted into Park (P) while on the road, leaving the vehicle immobilized and unable to be manually shifted out of P. Restarting the vehicle was extremely difficult, which created a severe safety hazard and nearly caused a rear-end collisi... Read more
Incident date: Aug 20, 2026
The vehicle experienced multiple sudden engine stalls while driving in traffic. Specifically, the engine shut off unexpectedly and the transmission automatically shifted into Park (P) while on the road, leaving the vehicle immobilized and unable to be manually shifted out of P. Restarting the vehicle was extremely difficult, which created a severe safety hazard and nearly caused a rear-end collisi... Read more
Incident date: Aug 20, 2026
The vehicle experienced multiple sudden engine stalls while driving in traffic. Specifically, the engine shut off unexpectedly and the transmission automatically shifted into Park (P) while on the road, leaving the vehicle immobilized and unable to be manually shifted out of P. Restarting the vehicle was extremely difficult, which created a severe safety hazard and nearly caused a rear-end collisi... Read more
Incident date: Aug 18, 2026
I'm submitting a complaint for visibility concerns because the A/C system is plauged with issues on this vehicle. When A/C systems don't function properly it causes a visibility concern because the defogger won't clear the windshield (especially in the cold winters in my home state of [XXX]). This is the first series that Honda used this type of refrigerant (R-1234yf) and they ended up having i... Read more
Incident date: Sep 1, 2026
When stopped at a stop light the auto start feature sometimes - more often than not- fails to start back and the truck is stuck at the intersection. After putting it in park it will start after several tries. My dealership tells me there is nothing wrong with it even though it’s still under warranty. This has happened over 10 times to me
Incident date: Sep 1, 2026
When stopped at a stop light the auto start feature sometimes - more often than not- fails to start back and the truck is stuck at the intersection. After putting it in park it will start after several tries. My dealership tells me there is nothing wrong with it even though it’s still under warranty. This has happened over 10 times to me
Incident date: Sep 2, 2026
I am writing to issue a formal complaint regarding gross negligence, logistics failures, and deceptive service practices surrounding mandatory recall work on my 2020 Honda Odyssey. 1. Failure to Complete Recall Software Work After Overnight Retention On Tuesday, September 1, your service department texted stating: "the software update did not finish. We do need it overnight." We agreed to le... Read more
Incident date: Sep 2, 2026
I am writing to issue a formal complaint regarding gross negligence, logistics failures, and deceptive service practices surrounding mandatory recall work on my 2020 Honda Odyssey. 1. Failure to Complete Recall Software Work After Overnight Retention On Tuesday, September 1, your service department texted stating: "the software update did not finish. We do need it overnight." We agreed to le... Read more
Incident date: Sep 2, 2026
I am writing to issue a formal complaint regarding gross negligence, logistics failures, and deceptive service practices surrounding mandatory recall work on my 2020 Honda Odyssey. 1. Failure to Complete Recall Software Work After Overnight Retention On Tuesday, September 1, your service department texted stating: "the software update did not finish. We do need it overnight." We agreed to le... Read more
Incident date: Aug 15, 2026
NHTSA Recall 19V-299 / Honda Campaign Z4J. Sudden gear refusal, shifting malfunctions, and stalling. The premature structural failure of my 10-speed transmission is a direct consequence of the known factory software defect that violently shifts the car into Park while moving.
Incident date: Aug 27, 2026
It was approximately 8:45 pm at night. I was sitting in my 2025 Honda Odyssey stopped at a red light with my foot on the brake. There were no other cars in front or behind me. It was a long light so the car engine stopped as it usually does due to its auto start-stop system to conserve gas (although electricity in the car remained on). However, when the light turned green, I took my foot off the ... Read more
Incident date: Dec 31, 1969
My vehicle is equipped with Honda's Auto Idle Stop system. While driving, the vehicle has chronically suffered from a slow crank symptom. On two occasions, after coming to a complete stop at an intersection and the engine shutting off automatically, the vehicle completely failed to auto-restart when required, taking considerable time to restart and enter Drive. No warning lights or error codes wer... Read more
Incident date: Aug 1, 2026
My engine light came on, and the codes reported were P0441 P04F1 U0401 and P0172. I took the car to the dealer for a diagnostic and they stated it was the fuel injectors. Their is a TSB 21-010 related to this situation, however my car's vin wasn't covered by the TSB. I have two coworkers with the same engine, and they had the same issues and were covered on the TSB. I spoke with my local shop to g... Read more
Incident date: Aug 12, 2026
The infotainment system and back up camera screen went completely black. We took it to Howdy Honda since there was a NHTSA Recall 23V-482 that they had fixed once before. Now though, they are saying the issue isn't covered by safety recall and that we have to pay $6900 to have it repaired. However this faulty camera system is a known issue. In addition to the recall, there has also been a class-a... Read more
Incident date: Dec 31, 1969
Steering wheel gets stuck on highway driving and hard to make fine adjustments without force
Incident date: Aug 15, 2026
I own a 2024 Honda CR-V EX-L with approximately 59,628 miles. While driving the vehicle, multiple warning lights began flashing on the dashboard. At the same time, the vehicle became difficult to drive and did not feel as though it was operating normally. I was concerned for my safety because the problem occurred while the vehicle was being driven. The vehicle was taken to two different authoriz... Read more
Incident date: Sep 2, 2026
I own a 2020 Honda Passport Elite with approximately 63,000 miles. The infotainment display intermittently goes completely black while driving. When this occurs, the rearview camera also becomes unavailable. I have also experienced crackling or electrical-type noise through the speakers during the problem. The problem is intermittent. The system may operate normally for an extended period and t... Read more
Incident date: Aug 8, 2026
the CMBS, auto braking system is engaging and BRAKING my car for no reason. For example, driving 70mph on turnpike, it engaged on a dry road, clear day with no other cars or items in front of me. VERY dangerous. vehicles behind me could have crashed into me. happened at least 2 more times on 35/40mph with NOTHING on road. the only thing i can do is disengage it EVERY single time i start the e... Read more
Incident date: Aug 1, 2026
Audible clicking/knocking sound when turning left or right sharply at low speeds.
Incident date: Aug 5, 2026
2019 honda accord, the transmission is failing, Slipping Gears, Delayed or Harsh Shifting, Unusual Noises, Warning Lights on, Transmission or check engine light illuminate, signaling potential issues, Fluid Leaks I have a 2019 honda accord, the fuel pump failed and the honda service center in miami charged me $1308.00 and it was supposed to be a free recall. I need help, the car is falling apart... Read more
Incident date: Aug 5, 2026
2019 honda accord, the transmission is failing, Slipping Gears, Delayed or Harsh Shifting, Unusual Noises, Warning Lights on, Transmission or check engine light illuminate, signaling potential issues, Fluid Leaks I have a 2019 honda accord, the fuel pump failed and the honda service center in miami charged me $1308.00 and it was supposed to be a free recall. I need help, the car is falling apart... Read more