Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: Jun 1, 2026
Engine start/stop feature is not working properly and it nearly caused a few accidents. I am getting rid of this car and going to purchase a Toyota Sienna. Android Auto doesn't work either which is a known issue as well and it is a basic safety feature to keep driver's attention on the road and not on their phones.
Incident date: Jul 25, 2025
I purchased this vehicle at 0 miles in July 2025 from Honda Accord in Pensacola Florida. I reported in July 2025 that there was a noise and I was unhappy with the vehicle and would like to exchange the vehicle within the 30 days months later, the noise got louder, and I took it in to see what the problem was I was told there was no issue that this is the loud start noise when you first crank the c... Read more
Incident date: Jul 25, 2025
I purchased this vehicle at 0 miles in July 2025 from Honda Accord in Pensacola Florida. I reported in July 2025 that there was a noise and I was unhappy with the vehicle and would like to exchange the vehicle within the 30 days months later, the noise got louder, and I took it in to see what the problem was I was told there was no issue that this is the loud start noise when you first crank the c... Read more
Incident date: May 17, 2026
The contact owns a 2022 Honda Passport . The vehicle auto start stop failed when at a traffic light. The vehicle was shut down and restarted and the vehicle was able to be driven again. In another occurrence, The vehicle stopped in the middle of the road at the stop light. After awhile, the vehicle was able to restart and drive without issues. The vehicle was taken to a dealer; however the veh... Read more
Incident date: Jun 4, 2026
I was driving down a 35mph road, the car in front of me slowed down, I was about 2 car lengths behind it. No notice, no warning, my Odyssey SLAMMED on the brakes and brought me to an abrupt stop with no notice and no need. Everything in the van flew forward and in the floor. Luckily there was no one directly behind me. It gives me serious whiplash when this happens and it is uncalled for, the ... Read more
Incident date: Jun 4, 2026
I was driving down a 35mph road, the car in front of me slowed down, I was about 2 car lengths behind it. No notice, no warning, my Odyssey SLAMMED on the brakes and brought me to an abrupt stop with no notice and no need. Everything in the van flew forward and in the floor. Luckily there was no one directly behind me. It gives me serious whiplash when this happens and it is uncalled for, the ... Read more
Incident date: Dec 31, 1969
Steering Gearbox Replacement. I have 29407.00 mileage as of XXX service date. This has been going for several months. I have no wear and tear on my car. I have the original tires on the car and are still good It basically brand new. Honda service in [XXX] did a diagnostic test and said that was the problem. I feel my safety is at risk. I no warning messages or other symptoms just had to steer th... Read more
Incident date: Jun 4, 2026
My 2017 Honda Pilot Touring has experienced ongoing electrical and battery-related issues for several years and has been in and out of authorized Honda dealerships numerous times. The vehicle has been serviced repeatedly at both Fowler Honda in [XXX], and Pensacola Honda in [XXX]. Due to the inability to diagnose the problem, the issue was escalated by Pensacola Honda to American Honda’s technic... Read more
Incident date: Jun 4, 2026
My 2017 Honda Pilot Touring has experienced ongoing electrical and battery-related issues for several years and has been in and out of authorized Honda dealerships numerous times. The vehicle has been serviced repeatedly at both Fowler Honda in [XXX], and Pensacola Honda in [XXX]. Due to the inability to diagnose the problem, the issue was escalated by Pensacola Honda to American Honda’s technic... Read more
Incident date: Jun 4, 2026
My 2017 Honda Pilot Touring has experienced ongoing electrical and battery-related issues for several years and has been in and out of authorized Honda dealerships numerous times. The vehicle has been serviced repeatedly at both Fowler Honda in [XXX], and Pensacola Honda in [XXX]. Due to the inability to diagnose the problem, the issue was escalated by Pensacola Honda to American Honda’s technic... Read more
Incident date: Mar 1, 2026
The rack and pinion steering system failed. This was a definite safety issue, with vehicle being unsafe to drive. There were no warning messages but the steering itself was sticking and binding at travel speeds. This vehicle had 40525 miles at the time of repair and just fallen out of warranty.
Incident date: Jun 1, 2026
Multipurpose camera is defective- broken after only 80,000 miles. No longer functions at all. No automatic emergency braking, no forward collision warning, no lane departure warning, no lane keeping assistance, no adaptive cruise control. Dangerous now without all those computer controlled safety functions. $2400 replacement. I don’t have $2400.
Incident date: Jun 1, 2026
Multipurpose camera is defective- broken after only 80,000 miles. No longer functions at all. No automatic emergency braking, no forward collision warning, no lane departure warning, no lane keeping assistance, no adaptive cruise control. Dangerous now without all those computer controlled safety functions. $2400 replacement. I don’t have $2400.
Incident date: Jun 1, 2026
Multipurpose camera is defective- broken after only 80,000 miles. No longer functions at all. No automatic emergency braking, no forward collision warning, no lane departure warning, no lane keeping assistance, no adaptive cruise control. Dangerous now without all those computer controlled safety functions. $2400 replacement. I don’t have $2400.
Incident date: Jun 3, 2026
THE STEERING WHEEL IS GETTING STUCK IN POSITION ON STRAIGHT ROAD DRIVING AND YOU HAVE TO FORCE THE STEERING WHEEL BACK AND FORTH. IT STARTED AS A GENTLE PROBLEM, MOST NOTABLY AT HIGHWAY SPEEDS. NOW IT IS GETTING PROGRESSIVELY WORSE AND IS STARTING TO MAKE A CLICKING SOUND. I SEE HONDA RECALLED MODELS FROM 2022-2025 BUT I AM HAVING THE SAME PROBLEM WITH THE STEERING BOX/GEARS OR CLOCK SPRING O... Read more
Incident date: Jun 3, 2025
The touchscreen display has failed and has to be replaced according to the dealership service department. This is a known issue with this generation Honda (10th generation) where the digitizer in the screen fails under heat exposure in the cabin.
Incident date: May 29, 2026
While driving down a freeway, my car shuddered and my engine suddenly lost power and was put into limp mode. Mechanic determined it was the high pressure fuel pump that failed. This vehicle was part of the recall for the low pressure fuel pump that was completed. It also had to have fuel injectors replaced under Honda’s extended warranty over faulty injectors.
Incident date: May 15, 2026
The head gasket failed. Dealer diagnostic was performed and they determined leak of coolant into cylinder number 3. All maintenance done on car. No reason to fail. Further internet search shows that the head gasket failure on the 2018 accord 1.5 turbo seems to be a common issue and therefore a manufacturer defect. Yes it is available upon request. When accelerating the car will stall and lose pow... Read more
Incident date: May 7, 2026
Driver side sliding door is can not open/ failed to open. Life gate door failed to operate.
Incident date: May 1, 2025
Head gasket seal broken, leading to coolant leak into the engine causing misfire
Incident date: Mar 11, 2026
[XXX] [XXX] Fax: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jun 2, 2026
Head gasket leak - 3rd head gasket. Know issue in CRVs . Vehicle will not go when gas is pressed (intermittent), vehicle sporadically sputters when in idle, engine overheated.
Incident date: Jun 2, 2026
Head gasket leak - 3rd head gasket. Know issue in CRVs . Vehicle will not go when gas is pressed (intermittent), vehicle sporadically sputters when in idle, engine overheated.
Incident date: May 28, 2026
I am filing a complaint regarding the premature head gasket failure on my 2021 Honda Accord, which failed on May 28, 2026, with only 89,000 miles on the vehicle. A head gasket is a critical engine component that should last well beyond 89,000 miles under normal driving conditions and proper maintenance. I purchased this vehicle because of Honda's reputation for reliability and longevity, and I am... Read more
Incident date: Jun 24, 2025
Steering sticks in turns when driving. Steering wheel will stay/stick in this same position without any steering needed. Need to use both hands to unstick steering wheel.
Incident date: Jul 15, 2023
Honda confirmed my 2015 Honda fit VIN was part of the paint warranty extension program, yet the paint has continued to fail and spread significantly after the warranty extension expired.
Incident date: May 20, 2026
While driving my 2022 Honda CRV at highway speeds and at operating temperature, the steering sticks and/or pauses then releases causing the steering to jerk back in the opposite direction. This creates a major safety issue while driving on the highway and can potentially cause an accident. Additionally, when turning the vehicle left at slow speeds, we would periodically hear a clicking noise. Thes... Read more
Incident date: May 20, 2026
While driving my 2022 Honda CRV at highway speeds and at operating temperature, the steering sticks and/or pauses then releases causing the steering to jerk back in the opposite direction. This creates a major safety issue while driving on the highway and can potentially cause an accident. Additionally, when turning the vehicle left at slow speeds, we would periodically hear a clicking noise. Thes... Read more
Incident date: May 20, 2026
While driving my 2022 Honda CRV at highway speeds and at operating temperature, the steering sticks and/or pauses then releases causing the steering to jerk back in the opposite direction. This creates a major safety issue while driving on the highway and can potentially cause an accident. Additionally, when turning the vehicle left at slow speeds, we would periodically hear a clicking noise. Thes... Read more
Incident date: May 23, 2026
My brand new 2026 Honda CR-V Hybrid Sport-L experienced sudden significant power loss while operating on highway around 300 or so miles. Dashboard displayed warning: 'Emissions system problem — power may be reduced — see your dealer.' I had to immediately get off the highway and very slowly drive back home and then took it to the dealer as soon as their service dept. opened after that. Vehicle... Read more
Incident date: May 23, 2026
My brand new 2026 Honda CR-V Hybrid Sport-L experienced sudden significant power loss while operating on highway around 300 or so miles. Dashboard displayed warning: 'Emissions system problem — power may be reduced — see your dealer.' I had to immediately get off the highway and very slowly drive back home and then took it to the dealer as soon as their service dept. opened after that. Vehicle... Read more
Incident date: May 15, 2026
After stopping at a red light behind a few cars in a left turn lane, the Auto Idle Stop (AIS) system turned off the engine. A moment later the light turned green and I let my foot up from the brake pedal. The engine failed to start. The hazard lights turned on automatically. I reapplied pressure to the brake and pressed the Engine Start/Stop button, which had no effect. Electrical systems remained... Read more
Incident date: Jun 3, 2026
Idle Stop issue- We were at a stop light and the engine idle stopped. When the light turned green and the foot was taken off the brake, the engine did not turn back on. We had to turn hazards on and turn van completely off. We tried several times to restart the vehicle and the engine did not respond. We finally got it to turn on a couple minutes later but the engine sounded as if it was struggling... Read more
Incident date: May 5, 2026
While child was seated in the rear right second-row seat of a 2022 Honda Odyssey Touring, the seat belt became stuck and jammed, trapping the child in the car seat. Multiple attempts were made to release the child but the seat belt mechanism would not release. The child became distressed and complained of difficulty breathing. As an emergency measure, the child car seat had to be physically cut an... Read more
1 injured
Incident date: May 5, 2026
While child was seated in the rear right second-row seat of a 2022 Honda Odyssey Touring, the seat belt became stuck and jammed, trapping the child in the car seat. Multiple attempts were made to release the child but the seat belt mechanism would not release. The child became distressed and complained of difficulty breathing. As an emergency measure, the child car seat had to be physically cut an... Read more
1 injured
Incident date: Jun 2, 2026
Sunroof while driving exploded - the boom was extremely scary
Incident date: Jun 1, 2025
The contact owns a 2009 Honda Civic. The contact stated that the sun visor split over and blocked his driving view. The contact stated that the failure was related to TSB Technical Service Bulletin 11-031. The local dealer was contacted, where it was diagnosed that the sun visor needed to be replaced. The contact had a paperclip holding the sun visor. vehicle that was not repaired. The contact sta... Read more
Incident date: Jun 1, 2026
This make and model Honda with a 2.4L engine have several known defects which brings potential harm and high operational and repair costs to its owners. Honda is well aware of the engine problems but refuses to issue recalls to correct the problem. Two of the major problems are: 1. due to a design error, the engine burns excessive amounts of oil, and 2. Honda installed a defective VTC Actuator i... Read more
Incident date: Apr 14, 2026
Vehicle has only 48,037 miles. Diagnosed with bad cylinders 1 and 2 . Coolant also contaminated cylinders. I took vehicle to Autonation Honda Corpus Christi twice before the diagnosis. Vehicle was running rough. When first turn on engine especially when it is cold, there's a lot of engine shakes. Same as in when on idle. Technician said he could not duplicate problem but did not perform diagnostic... Read more
Incident date: Jun 2, 2026
UKNOWN My 11 year old son was sitting in the front passenger seat. He unbuckled the seat belt and twisted to get out of the car. He found he was twisted in the seat belt with the retractor locked. First, I moved the car from the sloped driveway to the flat garage in an attempt to remove the effect of gravity on the retractor. Then, I tried to feed the seat belt back into the retractor but the retr... Read more
Incident date: Sep 15, 2018
When driving at highway speed, steering wheel feels like it sticks (catches) suddenly, then jerks when correcting. Steering wheel action is disconcerting, but not dangerous yet. Seems to be getting worse. The steering issue has not been inspected by the dealer, or any technician.
Incident date: Jun 3, 2026
The steering wheel is sticky when resetting position after turning left. This is a major safety issue as it requires force to get the steering out of that locked up position. This forces overcorrection and the car sways everytime. I can confirm 100s of people with civics have this issue on Reddit, YouTube and other Honda forums however the recall only applied to 2022 and above (known issue but s... Read more
Incident date: Jun 1, 2022
I am submitting this complaint regarding an apparent head gasket failure involving my 2022 Honda Accord Sport 1.5T equipped with Honda's 1.5-liter turbocharged engine. At approximately 143,000 miles, I began experiencing coolant loss without any visible external leak. I also noticed rough operation and shaking during startup. Concerned about the symptoms, I consulted a Honda specialist who advised... Read more
Incident date: May 23, 2026
On May 23, 2026 I was driving family and friends around San Francisco, CA in my 2017 Honda Pilot (48K miles). We were driving up multiple steep hills, up to a 20% grade in some places with a full car of 7 people. The car handled it well. However, as we neared my home 25 miles away, the car started shaking and the check engine light started flashing. We searched online and the advice was to pull ... Read more
Incident date: May 23, 2026
On May 23, 2026 I was driving family and friends around San Francisco, CA in my 2017 Honda Pilot (48K miles). We were driving up multiple steep hills, up to a 20% grade in some places with a full car of 7 people. The car handled it well. However, as we neared my home 25 miles away, the car started shaking and the check engine light started flashing. We searched online and the advice was to pull ... Read more
Incident date: May 23, 2026
On May 23, 2026 I was driving family and friends around San Francisco, CA in my 2017 Honda Pilot (48K miles). We were driving up multiple steep hills, up to a 20% grade in some places with a full car of 7 people. The car handled it well. However, as we neared my home 25 miles away, the car started shaking and the check engine light started flashing. We searched online and the advice was to pull ... Read more
Incident date: Apr 3, 2026
My cars had a clunking type noise coming from the front left of vehicle, sounds happens on both left and right turns, and sometimes the steering wheel STICKS. Making a knocking sound and sometimes feels difficult to turn the wheel. I had to have the steering gearbox assembly replaced at cost of over $3015 before taxes.
Incident date: Oct 10, 2025
, I had MY Honda dealership replace my touchscreen and head unit due to issues with ghost touches and apps switching back and forth. Once I got my car back, which took two weeks, the problems seemed to be resolved. However, after a few weeks, the ghost touches started happening again, about once a week. I was planning to live with that, given the amount of time they had my car. Now, fast forward... Read more
Incident date: Oct 10, 2025
, I had MY Honda dealership replace my touchscreen and head unit due to issues with ghost touches and apps switching back and forth. Once I got my car back, which took two weeks, the problems seemed to be resolved. However, after a few weeks, the ghost touches started happening again, about once a week. I was planning to live with that, given the amount of time they had my car. Now, fast forward... Read more