Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jul 6, 2026
Car purchased new in Nov 2018. Within 3 years needed a turbocharger replacement. At this time this was covered under warranty. Recently had to undergo replacement for the turbocharger again. This time it was not covered under the warranty. In researching this problem I saw that in Feb of 2024, Buick extended the warranty on the Buick 2017-2018 Encores, due to a manufacturer defect in the turb... Read more
Incident date: Jul 6, 2026
While traveling at highway speeds, the digital instrument cluster suffered a sudden, complete power loss and went entirely black for approximately 5 seconds before rebooting. Component failed: Digital instrument cluster / dashboard display. It is available for inspection. Safety risk: Complete loss of critical data (speedometer, vehicle status) at high speed. It caused immediate driver confusion... Read more
Incident date: Jul 6, 2026
I bought my 2019 BMW X3 late 2025 before Christmas. The Carfax was fine and there were no open recalls on the vehicle. The vehicle had been serviced regularly at BMW facilities. Our family mechanic looked at the vehicle before I bought it and performed some basic diagnostics. The vehicle appeared fine. There were no error codes and all of the fluids were topped off. I don't know if the issues with... Read more
Incident date: Jul 5, 2026
Dashboard lit up with engine light and stated that there's no compulsion
Incident date: Jul 5, 2026
Dashboard lit up with engine light and stated that there's no compulsion
Incident date: Jul 5, 2026
The shift guide plate in my 2017 Subaru Forester failed, causing the ignition key to become stuck and not release when the engine is off. The component is available for inspection upon request. The failure was confirmed by a Subaru dealer, who diagnosed the defective shift guide plate and provided a repair estimate of $685.23. The safety risk is significant - an inability to remove the key from th... Read more
Incident date: Jul 3, 2026
at 109,000 miles the car started having a whining sound with accelerating. When inspected by the Toyota dealer were told we would need a new transmission. Upon further searching there have been many many reports of transmission failure with the UA80 8 speech automatic transmissions. Toyota is aware of this issue but only a few vehicles have been recalled. It is thought to be a problem with manufac... Read more
Incident date: Jul 2, 2026
While driving, the brakes became hard and the vehicle was difficult to stop. The brake pedal required excessive force, brake assist was reduced, and the stopping distance increased, creating a serious safety hazard. The check engine light had been illuminated for approximately two years before the brake failure occurred. In January 2024, I reported brake-related concerns to a Chevrolet dealership ... Read more
Incident date: Jul 2, 2026
While driving, the brakes became hard and the vehicle was difficult to stop. The brake pedal required excessive force, brake assist was reduced, and the stopping distance increased, creating a serious safety hazard. The check engine light had been illuminated for approximately two years before the brake failure occurred. In January 2024, I reported brake-related concerns to a Chevrolet dealership ... Read more
Incident date: Jul 2, 2026
While driving, the brakes became hard and the vehicle was difficult to stop. The brake pedal required excessive force, brake assist was reduced, and the stopping distance increased, creating a serious safety hazard. The check engine light had been illuminated for approximately two years before the brake failure occurred. In January 2024, I reported brake-related concerns to a Chevrolet dealership ... Read more
Incident date: Jun 30, 2026
-After turning the car on and driving a short distance, the driver dashboard made a warning sound and flashed a warning about my 'ignition system' turning itself off. After that, the entire dash (the speedometer, gas gauge, the infotainment system, the internal climate controls, etc.) went blank. The warning told me to immediately pull the car over and turn it off. Because of this, the car's exter... Read more
Incident date: Jun 30, 2026
-After turning the car on and driving a short distance, the driver dashboard made a warning sound and flashed a warning about my 'ignition system' turning itself off. After that, the entire dash (the speedometer, gas gauge, the infotainment system, the internal climate controls, etc.) went blank. The warning told me to immediately pull the car over and turn it off. Because of this, the car's exter... Read more
Incident date: Jun 30, 2026
Travel assist, the VW system that controls Adaptive Cruise Control and Lane Departure Warning, is repeatedly and randomly failing on the 2022 VW GTI. This is a well-known defect readily documented on the internet, due to a faulty capacitive sensor mat inside the steering wheel. This intermittent failure is clearly safety related and should be subject to a recall and repair at the manufacturer's ex... Read more
Incident date: Jul 1, 2024
The contact owns a 2022 Alliance RV Valor. The contact stated that while the RV was hitched to the vehicle and traveling, the contact and her husband noticed an unusual odor. The RV was parked, and upon inspection, they observed a burned area and smoke coming from the roof-mounted solar panels. Further inspection revealed that the electrical wiring and attachments were burned and melted. Additiona... Read more
Fire
2 injured
Incident date: Jul 1, 2024
The contact owns a 2011 Toyota Tacoma. The contact stated that while performing a routine engine oil change, extensive corrosion was observed across the entire undercarriage. The severe rust damage fully compromised the vehicle's structural frame, control arms, and several underbody components. The dealer was not notified of the failure, but the vehicle was not repaired. The manufacturer was notif... Read more
Incident date: Jun 27, 2026
The ABS, Traction Control, & Trailer Braking system no longer function. The vehicle is still drivable, technically unsafely. Warning lights for these system on all the time. I took vehicle to my local repair shop and was told the ABS Controller Module has failed (code C2200-49 indicating an internal electronic failure within the controller). I was quoted a replacement cost of $1579 + tax. I was a... Read more
Incident date: Jun 6, 2026
The contact owns a 2020 Hyundai Palisade. The contact received notification for NHTSA Campaign Number: 25V607000 (Seat Belts). The contact stated that while driving at various speeds on several occasions, the rear passengers' seat belts buckles unlatched inadvertently. The contact was able to rebuckle the seat belts securely after each failure. The vehicle was not diagnosed or repaired. The manufa... Read more
Incident date: Jul 1, 2026
The cam shaft bearing failed under normal driving conditions. Many of the service engine lights including brakes and primary service engine light came on after the cam shaft bearing failure. The engine was replaced by a GM dealership at 65,000 miles and was inspected to determine the cam shaft bearing failed. Luckily the engine failed at a speed of 35 mph on an off ramp, as a complete engine failu... Read more
Incident date: Apr 15, 2026
Electrical issues the entirety of owning this car. Now the car has a dead transmission at 88k miles. The car has caused me to almost be t-boned in a intersection twice due to unexpected loss of acceleration and power. Before trans went down it would stall, hesitate, and now it is completely dead and wont move and i have to put a new transmission in my car. Completely unsafe, i could have lost my l... Read more
Incident date: Apr 15, 2026
Electrical issues the entirety of owning this car. Now the car has a dead transmission at 88k miles. The car has caused me to almost be t-boned in a intersection twice due to unexpected loss of acceleration and power. Before trans went down it would stall, hesitate, and now it is completely dead and wont move and i have to put a new transmission in my car. Completely unsafe, i could have lost my l... Read more
Incident date: Apr 15, 2026
The contact owns a 2010 Toyota Corolla. The contact stated that, while driving at an unknown speed, the vehicle suddenly accelerated despite the brakes being applied, causing the driver to crash into a parked vehicle. The TPMS warning light was illuminated. There were no reported injuries, air bag deployments, or police reports filed. The vehicle was taken to a local dealer, who was unable to dete... Read more
Crash
Incident date: Jul 2, 2026
The contact owns a 2010 Toyota Corolla. The contact stated that, while driving at an unknown speed, the vehicle suddenly accelerated despite the brakes being applied, causing the driver to crash into a parked vehicle. The TPMS warning light was illuminated. There were no reported injuries, air bag deployments, or police reports filed. The vehicle was taken to a local dealer, who was unable to dete... Read more
Crash
Incident date: Jul 2, 2026
The contact owns a 2010 Toyota Corolla. The contact stated that, while driving at an unknown speed, the vehicle suddenly accelerated despite the brakes being applied, causing the driver to crash into a parked vehicle. The TPMS warning light was illuminated. There were no reported injuries, air bag deployments, or police reports filed. The vehicle was taken to a local dealer, who was unable to dete... Read more
Crash
Incident date: Jul 2, 2026
The contact owns a 2014 Chevrolet Spark. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and crashed against the front windshield, causing damage to the windshield and bending the hood out of shape. Additionally, the hood became stuck in a locked position following the impact. The vehicle was taken to a glass repair shop, where the windshield was rep... Read more
Incident date: May 4, 2026
receiving code p0304 cylinder 4 misfire. technician placed scope inside cylinder 4 and signs of coolant inside the cylinder. TSB 19-2346 matches what is happening in with his vehicle
Incident date: Jun 18, 2025
Front seats Cause back and hip pain and fatigue on trips over 30 mins- head rest don’t adjust to help compensate putting in awkward positioning. The automatic braking or whatever signifies your close to objects in the front has randomly breaked hard with nothing near me almost resulting in being rear rear ended.
Incident date: Jun 15, 2026
The transmission occasionally jerks/studders between second and third at acceleration and deceleration.
Incident date: Jul 1, 2026
Driving on the road and heard static noise from the infotainment system after an update. Few minutes later the dashboard had multiple warnings and disabling the entire Advanced Driver Assistance Systems (ADAS). The Honda dealer inspected the front camera in the top of the windshield and said it needed to be replaced.
Incident date: Jul 1, 2026
Driving on the road and heard static noise from the infotainment system after an update. Few minutes later the dashboard had multiple warnings and disabling the entire Advanced Driver Assistance Systems (ADAS). The Honda dealer inspected the front camera in the top of the windshield and said it needed to be replaced.
Incident date: Jul 1, 2026
Driving on the road and heard static noise from the infotainment system after an update. Few minutes later the dashboard had multiple warnings and disabling the entire Advanced Driver Assistance Systems (ADAS). The Honda dealer inspected the front camera in the top of the windshield and said it needed to be replaced.
Incident date: Jun 16, 2023
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning... Read more
Incident date: Jun 16, 2023
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning... Read more
Incident date: Jun 16, 2023
This report concerns the design of the front seat belt reminder system, which I believe creates a safety hazard. The audible warning begins the instant the engine starts — while the vehicle is stationary in Park — is very loud, and repeats indefinitely until the belt is latched. Federal Standard No. 208 requires only a short warning (up to 8 seconds); this immediate, persistent chime is a vol... Read more
Incident date: Sep 23, 2025
Thermo Control Valve (TCV) causes a check engine light to come on and disables eyesight issue started May 29, 2026. The check engine would go on and off. Now it just stays
Incident date: Sep 23, 2025
Thermo Control Valve (TCV) causes a check engine light to come on and disables eyesight issue started May 29, 2026. The check engine would go on and off. Now it just stays
Incident date: Jun 30, 2026
The contact owns a 2019 RAM 2500 equipped with Fortune Tires, Tire Line: Fortune Tormenta R/T FSR309, Tire size: 35x12.50R20, and DOT Number: 04NL1RTPC. The contact stated that while driving the vehicle at 75 MPH, the vehicle started to vibrate, followed by a noticeable wobble at low speed. The contact pulled over to inspect the vehicle and discovered a very large bulge on the outer side of the fr... Read more
Incident date: Jun 30, 2026
I had my car parked in a driveway that has a slight incline. I was buckling my child in their car seat in the back when the car started to roll backwards. The car had been parked prior and was off when the rolling occurred. Now my car is in for service requiring an entirely new transmission (under 80,000 miles) after un-smooth driving led me to bring it in.
Incident date: Jul 4, 2026
1. The HORN suddenly stops working. This happened 3x in a 6 month span. The first time the horn wouldn't work all day. However, next day it did. Second time it didn't work for 3 days. Last time it stopped working completely just before Memorial Day weekend. I have read it is a known issue in Hyundai Ioniq 6 forums. 2. Forward Collision Warning is to Invasive. Once it even stopped on the fr... Read more
Incident date: Jul 4, 2026
1. The HORN suddenly stops working. This happened 3x in a 6 month span. The first time the horn wouldn't work all day. However, next day it did. Second time it didn't work for 3 days. Last time it stopped working completely just before Memorial Day weekend. I have read it is a known issue in Hyundai Ioniq 6 forums. 2. Forward Collision Warning is to Invasive. Once it even stopped on the fr... Read more
Incident date: Jul 4, 2026
1. The HORN suddenly stops working. This happened 3x in a 6 month span. The first time the horn wouldn't work all day. However, next day it did. Second time it didn't work for 3 days. Last time it stopped working completely just before Memorial Day weekend. I have read it is a known issue in Hyundai Ioniq 6 forums. 2. Forward Collision Warning is to Invasive. Once it even stopped on the fr... Read more
Incident date: Jul 2, 2026
Unknown. There is a metal rod poking out from under a warning sticker that was not there at time of installation.
Incident date: Oct 24, 2025
A noise from under the hood kept getting louder. When I took it to the Toyota dealership for inspection, they determined that a bearing in the CVT transmission failed causing the transmission to need total replacement. I can not safely drive my car because the transmission could fail at any time. This issue has been widely reported for the 2018 Toyota C-HR and possibly other year models. There w... Read more
Incident date: Jul 4, 2026
The contact owns a 2015 Ford F-150. The contact received notification of NTHSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving approximately 20 MPH, the vehicle started shuddering and failed to shift into the intended gears. The power train warning light was illuminated. The local dealer... Read more
Incident date: Jun 1, 2024
Truck has ABS and Traction Control warning lights alerting. Itermittent failure of brake system. Responsible for an accident 4/13/2026. Dealership has not notified but are sending out recall letters for July 2026. I have a video that illustrates the issues with ABS.
Crash
Incident date: Jun 10, 2026
After fueling, vehicle idled fine with no warning lights. Once pulling onto the highway and making highway speeds, the vehicle suddenly lost acceleration, and was stranded in the highway. We required the assistance of law enforcement to direct traffic. It was 10pm and the temperatures were 35 degree below zero with the windchill. The vehicle was towed to a Kia dealership, where they diagnosed loss... Read more
Incident date: Jul 5, 2026
While shifting my vehicle from Park, a "Service Transmission" warning message appeared on the dashboard. The warning would illuminate and then disappear, but the vehicle continued to shift into the other gears. At the time the issue occurred, my truck had only 47,000 miles. I brought it to Blasius Chevrolet in [XXX] on XXX, for diagnosis. The dealership determined that the Transmission Control Ass... Read more
Incident date: Jul 5, 2026
The AC system blowed hot air. There's must be a problem with this model because my friend also have the 2021 BMW X5 and its AC also have problem. We're suffering from this due to Manufacturing defect.
3 injured
Incident date: Jul 5, 2026
The contact owns a 2020 Jaguar I-Pace. The contact stated that, following the recall repair under NHTSA Campaign Number 26V067000 (Electrical System), the vehicle failed to start. The battery warning light was illuminated. The vehicle was towed to the dealer, who was made aware of the post-repair failure; however, it was neither diagnosed nor repaired. The manufacturer was not made aware of the... Read more
Incident date: Jun 28, 2026
Vehicle sways uncontrollably when passed by a semi. On several occasion it push me into the berm. It is known issue with the Ford chassis the vehicle sits on. We just purchased the vehicle a week ago and asked to return it but the dealer will not take it back. The vehicle is not safe to drive it its current state. To resolve it is going to take a considerable amount of money. [XXX] INFORMATION RE... Read more
Incident date: Jun 28, 2026
The contact owned a 2025 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, another vehicle hydroplaned from another lane into the contact's lane, causing the contact's vehicle to crash into the oncoming vehicle. The contact's vehicle then crashed into a ditch before coming to a complete stop. The other vehicle crashed into a guardrail, and its air bags were deplo... Read more
Crash
2 injured