Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jun 15, 2026
Key cannot be removed from the ignition. Issues with putting car into park and wont shift into park causing danger to others around me and myself. Issues starting up because of this shift cable issue because car thinks its not in park. It was looked at by dealership service department at Berman Chrysler Dodge Jeep Ram Dealership in Oak Lawn. There is still one outstanding recall that I was told ... Read more
Incident date: Jul 15, 2026
The vehicle experienced an internal engine failure involving the engine block/long block. The engine had a multi-cylinder misfire, and an independent repair facility inspected the vehicle and found coolant traces in multiple cylinders. The repair facility referenced Ford TSB 22-2133 and recommended replacement of the engine long block to correct the issue. The failed engine is not currently availa... Read more
Incident date: Jul 15, 2026
Unknown was just driving to go to my husband to work and it came on when I was coming back home and when I went to pick my husband up from work and was stopped at a stop sign the lights came back on
Incident date: May 24, 2025
The vehicle experienced a catastrophic engine compartment fire while safely parked inside an employment parking garage in [XXX] on XXX, at approximately 3:04 PM. I was physically sitting inside the vehicle cabin when heavy smoke suddenly began pouring out from the engine bay. I immediately evacuated the vehicle for my safety. Within moments, the smoke escalated into an active, un-contained fire th... Read more
Fire
Incident date: Jun 1, 2026
The contact owns a 2025 Honda Odyssey. The contact stated that while stopped at a red light, the message "Severe Damage Alert" was displayed on the instrument panel. The accelerator pedal was depressed and the auto idle stop feature engaged, and the vehicle stalled. The failure had occurred on several occasions. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture... Read more
Incident date: Apr 15, 2026
The contact owns a 2015 Ram 1500. The contact stated that the fuel system was replaced under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, after the repair, the vehicle persistently experienced fuel injector leaks and fuel line failures. The contact stated that while inspecting the vehicle at the residence, a fuel injector leak was noticed along with fuel leaking onto the exhaus... Read more
Incident date: Apr 15, 2026
The contact owns a 2018 Chevrolet Colorado. The contact stated that while the vehicle was parked, the key was difficult to remove from the ignition. The dealer was contacted and informed that the shift interlock switch failed to recognize that the transmission was shifted to park(P). The vehicle was not repaired. The manufacturer was contacted, but offered no assistance because the vehicle was not... Read more
Incident date: Jul 13, 2026
The contact owns a 2016 Chevrolet Tahoe. The contact stated that while driving approximately 10 MPH in sand, the vehicle stalled, and the steering wheel seized. The contact turned off the vehicle, jiggled the steering wheel, and waited approximately 10 minutes before restarting the vehicle to continue driving. The vehicle was taken to a certified mechanic who was unable to duplicate the failure. T... Read more
Incident date: Jul 13, 2026
Engine failure at 90,000 miles need a whole new engine
Incident date: Jul 13, 2026
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 45 MPH in snowy and stormy weather, the driver’s side A-pillar trim detached from the vehicle. The vehicle was taken to several dealers, where it was inspected, and it was c... Read more
Incident date: Dec 18, 2025
I have had nothing but trouble with software issues since the very first recall (software related) on my vehicle, just a few months after I purchased it. I have had a very difficult time having Hyundai address these issues, and recently opened my third case with Hyundai. The issue: On 6/24/26 Peddar Hyundai conducted the software update for the recall regarding the front collision system. Lat... Read more
Incident date: Dec 18, 2025
I have had nothing but trouble with software issues since the very first recall (software related) on my vehicle, just a few months after I purchased it. I have had a very difficult time having Hyundai address these issues, and recently opened my third case with Hyundai. The issue: On 6/24/26 Peddar Hyundai conducted the software update for the recall regarding the front collision system. Lat... Read more
Incident date: Dec 18, 2025
I am experiencing a severe and hazardous failure of the Continuously Variable Transmission (CVT) bearing. While driving, the vehicle produces a loud, persistent humming noise that increases in volume with higher RPMs. A failure of this nature leads to a complete loss of propulsion while in motion, creating a critical safety hazard and a high risk of high-speed rear-end collisions. The vehicle has ... Read more
Incident date: Mar 7, 2022
An intermittent electrical failure is affecting multiple vehicle systems. The vehicle has unexpectedly stalled while driving on the interstate, leaving it without power in moving traffic. It has also experienced repeated no-start conditions, transmission entering limp mode, the engine continuing to run after the key was removed, and random operation of the horn, windshield wipers, washer pumps, an... Read more
Incident date: Mar 7, 2022
Frequently, when I started the car, the instrument cluster's monochrome display will stay blank/black or display completely corrupted garbage - unreadable bit and pieces. I wasn't able to read essential info like level of drive gear and fuel level etc. Often when this happens, the physical speedometer pointers won't settle on accurate current speed level, but keep cycling: from 0 spin to some valu... Read more
Incident date: Mar 7, 2022
Headlights (high & low beams) bounce as if loose when hitting any sort of uneven road surface. Edges of light almost appear to flicker when this is occurring which is anytime headlights are on and car is moving. Extremely distracting and creates uncertainty when driving in rural areas.
Incident date: May 1, 2026
I was driving about 55 mph with adaptive cruise control set to maintain a three-car-length following distance. It was raining, and when the vehicle in front of me slowed down, my vehicle did not detect it or slow down as expected. Instead, it continued accelerating, and I had to brake to avoid rear-ending the vehicle ahead.
Incident date: May 18, 2026
The engine intermittently stalls when I press the accelerator. When this happens, the vehicle loses power, the AutoPark/electronic parking brake engages, and the battery warning light appears. This has happened more than once and creates a serious risk of a collision or being stranded if it occurs in traffic. The vehicle is a 2022 Ram 1500 Rebel with the 5.7L eTorque system. The manufacturer’s r... Read more
Incident date: May 18, 2026
The engine intermittently stalls when I press the accelerator. When this happens, the vehicle loses power, the AutoPark/electronic parking brake engages, and the battery warning light appears. This has happened more than once and creates a serious risk of a collision or being stranded if it occurs in traffic. The vehicle is a 2022 Ram 1500 Rebel with the 5.7L eTorque system. The manufacturer’s r... Read more
Incident date: May 18, 2026
The engine intermittently stalls when I press the accelerator. When this happens, the vehicle loses power, the AutoPark/electronic parking brake engages, and the battery warning light appears. This has happened more than once and creates a serious risk of a collision or being stranded if it occurs in traffic. The vehicle is a 2022 Ram 1500 Rebel with the 5.7L eTorque system. The manufacturer’s r... Read more
Incident date: Jul 12, 2026
The speedometer, lane departure, heat gauge, and RPM’s and the whole speedometer cluster will stop working. It does this all the time you never know if it will work and then sometimes it will randomly come back but it’s more in the heat it will not work.
Incident date: Jun 25, 2026
On July 11 at approximately 6:47 a.m., I was operating my Tesla Model 3 on Interstate 65 in Hart County, Kentucky, with Full Self-Driving (FSD) engaged during normal highway travel. Approximately one hour earlier, I had departed a highway rest area after sleeping from the previous day’s travel. Rain developed during the trip, but I observed adequate visibility, apparent roadway traction, and I w... Read more
Crash
1 injured
Incident date: Jul 11, 2026
My 2021 Honda Ridgeline Sport experienced failure of the forward-facing Honda Sensing camera system. This camera controls safety features including Collision Mitigation Braking, Lane Keeping Assist, and Adaptive Cruise Control. The failure disables safety assistance features. Honda acknowledged the issue but refused to provide full repair coverage and only offered $941 toward a repair costing sign... Read more
Incident date: Jul 11, 2026
My 2021 Honda Ridgeline Sport experienced failure of the forward-facing Honda Sensing camera system. This camera controls safety features including Collision Mitigation Braking, Lane Keeping Assist, and Adaptive Cruise Control. The failure disables safety assistance features. Honda acknowledged the issue but refused to provide full repair coverage and only offered $941 toward a repair costing sign... Read more
Incident date: Jul 11, 2026
My 2021 Honda Ridgeline Sport experienced failure of the forward-facing Honda Sensing camera system. This camera controls safety features including Collision Mitigation Braking, Lane Keeping Assist, and Adaptive Cruise Control. The failure disables safety assistance features. Honda acknowledged the issue but refused to provide full repair coverage and only offered $941 toward a repair costing sign... Read more
Incident date: Jul 14, 2026
I am the owner of a 2014 Ford F-150 that is experiencing sudden, unexpected downshifts into a lower gear while driving at highway speed. This has happened on multiple occasions and has nearly caused accidents, including loss of vehicle control momentarily. This defect matches the description of Ford safety recall 26S45 (loss of signal between the transmission output shaft speed sensor and the powe... Read more
Incident date: Jun 12, 2026
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 25-35 MPH, the front center of the vehicle crashed into the center rear end of another vehicle; however, the air bags failed to deploy. The contact was distracted by an ambulance approaching and did not notice that the vehicle in front had braked. No warning lights were illuminated. A police report was file... Read more
Crash
1 injured
Incident date: Jun 12, 2026
Engine cam carrier seals are leaking. Repair cost is $5,700 plus tax. Vehicle is well cared for and well maintained with only 96,000 miles The Subaru Manufacturer was contacted and will do nothing to fix and does not admit engineer defect nor manufacturing defect. Basically, 96,000 and needs a new engine. Please put out a national recall.
Incident date: Jun 12, 2026
Since December 2020, our Suburban has been in for seven extended, documented dealership repair events at Guaranty Chevrolet and Simpson Chevrolet of Garden Grove, totaling 192 cumulative days out of service and $47,560.86 in documented repair invoices — approximately 71% of what we paid for the vehicle. Those repairs have included a complete transmission replacement (58,861 miles), a recurrence ... Read more
Incident date: Jun 30, 2026
Since December 2020, our Suburban has been in for seven extended, documented dealership repair events at Guaranty Chevrolet and Simpson Chevrolet of Garden Grove, totaling 192 cumulative days out of service and $47,560.86 in documented repair invoices — approximately 71% of what we paid for the vehicle. Those repairs have included a complete transmission replacement (58,861 miles), a recurrence ... Read more
Incident date: Jun 30, 2026
Attempting to merge into another lane today. Collision warning emergency breaking triggered and break checked the vehicle behind me. Almost caused me to be rear ended by the vehicle behind me.
Incident date: Jul 12, 2026
NHTSA Safety Recall# 26V-016/Winnebago recall 201 was completed on my coach before delivery. The replacement part is falling off, as was identified in the NHTSA recall. The dealer has the coach if additional inspection or information is needed. There were no warning lamps or messages prior to the heater failing. The exact time of failure is unknown, but it was noticed on July 10th, 2026. T... Read more
Incident date: Jul 12, 2026
I was driving down the highway with no cars around and the middle of the moonroof shattered suddenly and violently from the inside outward.
Incident date: Jun 1, 2026
I have a serious safety issue with my 2025 Mazda CX-5, purchased new in January 2026 from Island Mazda on [XXX]. A few days before the critical alert, I noticed the car stopping on its own before pressing the brake. While driving on the highway, I received a “faulty sensor” alert that went away. On July 10, 2026, I received a Critical Vehicle Malfunction Alert in the MyMazda app. The app gave ... Read more
Incident date: Jul 14, 2026
Certified dealership service department omitted structural safety complaints from official service invoices, left vital diagnostic findings and performance metrics off paperwork tracking paths, cleared a compromised front suspension layout as safe, and actively instructed a vehicle operator to execute a driving pattern that induces sudden power loss on public roadway infrastructure. TIMELINE SUMM... Read more
Incident date: Jul 14, 2026
Certified dealership service department omitted structural safety complaints from official service invoices, left vital diagnostic findings and performance metrics off paperwork tracking paths, cleared a compromised front suspension layout as safe, and actively instructed a vehicle operator to execute a driving pattern that induces sudden power loss on public roadway infrastructure. TIMELINE SUMM... Read more
Incident date: Jul 14, 2026
My 2018 Honda CRV is experiencing steering problems it started a year ago and has gotten progressively worse. There has been no warning lights or messages. When turning the steering wheel it feel stiff, resistance and I hear creaking noise during the turn. I know on some 2017 and 2018 Honda CRV's there was a recall involving steering components. I called the Honda dealership and they said it wasn'... Read more
Incident date: Jul 1, 2025
Technical Incident Timeline Suspected Unintended Acceleration Event 2026 Lexus RX 350h Premium+ (Approximately 96 Miles) Vehicle: 2026 Lexus RX 350h Premium+ Purchase Date: July 10, 2026 Dealer: Woodfield Lexus Incident Date: July 12, 2026 Approximate Time: 11:30 AM Vehicle Mileage at Incident: Approximately 96 miles ⸻ Event Sequence 1. Vehicle Startup * I entered the vehicle and started ... Read more
Crash
Incident date: Jul 6, 2026
The contact owns a 2021 Volkswagen Tiguan. The contact stated that while driving downhill at an undisclosed speed, the vehicle lost automotive power. The vehicle was coasted into a driveway and restarted. Upon restarting the vehicle, the electronic power control (EPC) warning light and the yellow triangle for the central warning light illuminated. The vehicle was idling roughly and jerking while d... Read more
Incident date: Jul 6, 2026
Vehicle steering or at least power steering failed catastrophically. Started with some electronic sounds at extremes of turning radius but subsequently failed completely and rendered car undriveable. Hyundai repair center attributed this to "excessive dirt and dust" or some external force, but was unable to substantiate or demonstrate any damage to parts they say need replacing. Ultimately thi... Read more
Incident date: Jul 6, 2026
I have a 2020 Nissan roque sport with under 70K miles. Started experiencing loud shaking and rattle when turning off car, seems to be the radiator cooling fan. There is a current class action lawsuit but no official recall. If i turn off A/C 2 minutes before getting to park and turn off car it does not rattle when i turn off i believe it does shake and rattle but with engine running do not feel it... Read more
Incident date: Jul 10, 2026
Multiple recurring electronic, keyless entry, and drivability defects on my 2022 Volvo C40 Recharge, VIN [XXX]. The vehicle was purchased used through Vroom and financed by UACC. Serious problems existed prior to the factory warranty expiration in April 2026. Volvo San Francisco was made aware of the issues on multiple occasions but claimed they “could not replicate” the problems, apparently t... Read more
Incident date: Jul 10, 2026
Multiple recurring electronic, keyless entry, and drivability defects on my 2022 Volvo C40 Recharge, VIN [XXX]. The vehicle was purchased used through Vroom and financed by UACC. Serious problems existed prior to the factory warranty expiration in April 2026. Volvo San Francisco was made aware of the issues on multiple occasions but claimed they “could not replicate” the problems, apparently t... Read more
Incident date: Jul 10, 2026
Multiple recurring electronic, keyless entry, and drivability defects on my 2022 Volvo C40 Recharge, VIN [XXX]. The vehicle was purchased used through Vroom and financed by UACC. Serious problems existed prior to the factory warranty expiration in April 2026. Volvo San Francisco was made aware of the issues on multiple occasions but claimed they “could not replicate” the problems, apparently t... Read more
Incident date: Jul 14, 2026
The contact owns a 2025 Chevrolet Blazer. The contact stated that the Forward Collision Avoidance system had erroneously activated on several occasions. While driving very slowly, the braking system suddenly activated while leaving a dealer. Additionally, while driving approximately 30 MPH, the braking system erroneously activated, causing the vehicle to abruptly stop. The automatic braking system... Read more
1 injured
Incident date: Apr 30, 2026
The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The failure had occurred with two minor children seated in the rear of the vehicle. The contact stated that the turtle icon was displayed, and the adaptive cruise control was deactivated. The vehicle wa... Read more
Incident date: Jun 18, 2026
Two week Monday July 6, around 3:15pm while driving down on highway passing lane suddenly the vehicle start loosing speed and after few seconds I noticed that the engine stalled. No warning light or anything, the steering wheel turns to very heavy and the break pedal is really hard as well. Fortunately near by there was a U-turn lane for authorized vehicles only and I was able to merge to it and... Read more
Incident date: Jun 18, 2026
Two week Monday July 6, around 3:15pm while driving down on highway passing lane suddenly the vehicle start loosing speed and after few seconds I noticed that the engine stalled. No warning light or anything, the steering wheel turns to very heavy and the break pedal is really hard as well. Fortunately near by there was a U-turn lane for authorized vehicles only and I was able to merge to it and... Read more
Incident date: Jun 18, 2026
Car overheated and losing coolant. I just purchased this car on 6/22/2026 and having issues already. The check engine light is on and giving a p0301 code. I’m having to add coolant everyday to keep the car from running hot.
Incident date: Jul 10, 2026
There has been a recall, 25SA9, for over a year for the backup camera on this car. There is no date as to when it will be fixed and the camera is non functional now. This is my daughters car and It needs to be addressed quicker than a year.