Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,192,899 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 119,716 complaints for HONDA
Incident date: Nov 1, 2025
Multiple warnings on dashboard due to windshield camera malfunction. Many vehicles of the same model have this problem. This is a part defect and should be recalled. Thank you
Incident date: Jan 14, 2026
The CEL flashed 2 days earlier, I immediately pulled to the side of the road and turned the vehicle off, suspecting it may be a misfire. Restarted the vehicle and all seemed fine. After arriving home i plugged in my scanner to check for a code. No codes were found. I decided to carry my scanner in the vehicle, and plugged it in before starting a 10 mile drive to a store. After 3 miles, the CE... Read more
Incident date: Jan 16, 2026
When turning my vehicle I hear a clicking & cracking sound in the cv joints of the car. It happens in both directions. This can be a safety issue when driving if the axial or CV joints fail. It could put myself, my family & other people on the road in danger if this happens & the joints go out or fail. NO warning lights it just happened over time. the car has only 14000 miles at the time of this c... Read more
Incident date: Jan 16, 2026
When turning my vehicle I hear a clicking & cracking sound in the cv joints of the car. It happens in both directions. This can be a safety issue when driving if the axial or CV joints fail. It could put myself, my family & other people on the road in danger if this happens & the joints go out or fail. NO warning lights it just happened over time. the car has only 14000 miles at the time of this c... Read more
Incident date: Jan 16, 2026
When turning my vehicle I hear a clicking & cracking sound in the cv joints of the car. It happens in both directions. This can be a safety issue when driving if the axial or CV joints fail. It could put myself, my family & other people on the road in danger if this happens & the joints go out or fail. NO warning lights it just happened over time. the car has only 14000 miles at the time of this c... Read more
Incident date: Jun 6, 2025
The vehicle experienced a rough idle and white smoke blowing out the exhaust on a cold startup. It did have coolant loss over a period of time with no visible leaks. I waited until I got a check engine code that revealed a misfire in cylinder 4. Upon further diagnostic testing it was revealed that the head gasket was blown between cylinders 3 and 4. I paid for the repair out of pocket only ... Read more
Incident date: Jan 15, 2026
The contact owns a 2019 Honda Civic. While the vehicle was parked, the contact opened the trunk to place items inside the trunk; however, after closing the trunk, the contact heard an abnormally loud sound coming from the trunk. Upon reopening the trunk, the contact discovered a metal bar. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that the... Read more
Incident date: Nov 19, 2025
The Multipurpose Camera Unit has failed resulting in loss of Adaptive cruise control, lane keep assist, Automatic braking and other features related to the MCU. There are approximately 6 warnings when starting the car of features not working, and 3 lights that remain lit on the dash including "Brake System". This is the second time this issue has arise. The first time was replaced by the dealer ... Read more
Incident date: Nov 19, 2025
The Multipurpose Camera Unit has failed resulting in loss of Adaptive cruise control, lane keep assist, Automatic braking and other features related to the MCU. There are approximately 6 warnings when starting the car of features not working, and 3 lights that remain lit on the dash including "Brake System". This is the second time this issue has arise. The first time was replaced by the dealer ... Read more
Incident date: Nov 19, 2025
The Multipurpose Camera Unit has failed resulting in loss of Adaptive cruise control, lane keep assist, Automatic braking and other features related to the MCU. There are approximately 6 warnings when starting the car of features not working, and 3 lights that remain lit on the dash including "Brake System". This is the second time this issue has arise. The first time was replaced by the dealer ... Read more
Incident date: Jan 9, 2026
The contact owns a 2017 Honda Civic equipped with Hankook Tires, Tires Line: New Englander 4S, Tire Size: 215/50/R17, DOT Number: [XXX] . The contact stated while driving 15 MPH, the front tires started wobbling. The contact stated that the failure persisted while driving 45 MPH. The vehicle was taken to Town Fair Tire, where the tires were purchased. The front passenger's tire weight was replaced... Read more
Incident date: Dec 7, 2025
My honda prologue makes a loud knocking sound at every turn. Dealer says it's covered under warranty and it's the CV axle. Came in today and apparently there was a stop work order for this issue on the honda prologues. This issue has been replicated and confirmed by the dealer. This issue appeared around 2 months ago at around 12k miles. No warning lamps, no system warning, just a very loud knocki... Read more
Incident date: Dec 22, 2025
I have recently noticed my audio system has static even when it is turned off and when it's turned on, it get's worse. (The static noise is loud, it starts from the back speaker then works it's way to the front speakers) This just started at the end of December 2025 and it's increasing getting worse. I do not feel safe having my family in the car with me because the static noise is on going and ca... Read more
Incident date: Jan 16, 2026
Repeated misfires despite repairs at a certified Honda dealership. The van has been under service since the end of August 2025. The vehicle is power off and shut down while driving or cause significant engine/transmission shuddering and stalling. I have had my kids in the vehicle when this has happened on a highway. All service records have been done by certified servicers.
Incident date: Jan 13, 2026
The contact owns a 2020 Honda Accord. The contact stated that while the vehicle was started, there was an abnormal cranking sound coming from the engine with several unknown warning lights illuminated. While driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. There was an abnormal fuel-burning odor coming from the rear of the vehicl... Read more
Incident date: Jul 24, 2024
On 722 2024 dealer try to replace a defective seatbelt buckle could not do the repair could not get a replacement from Honda SRS light stays on so that if the vehicle is in an accident, the airbags will not deploy. Have been waiting on this partfor a very long time. Have no information from Honda when this will be available.
Incident date: Apr 16, 2025
The contact owns a 2019 Honda Pilot. The contact stated that the rear-view camera had been failing but had stopped operating weeks ago and only displayed a blank screen. The contact stated that prior to the complete failure of the camera, there were intermittent failures for approximately 1 year. The vehicle was taken to a local dealer several times for camera repair. The contact stated that after... Read more
Incident date: Dec 15, 2025
Clunking sound from front of car when turning. Dealer inspected vehicle and reported that this is a known issue related to CV joint/ axle but parts to resolve are back ordered or unavailable. Vehicle has less than 5500 miles.
Incident date: Apr 6, 2023
In May 2022, the air conditioning condenser on my 2019 Honda Accord Hybrid was replaced due to AC failure. In April 2023, shortly after purchasing the vehicle following a lease buyout, I returned with the same AC issue and was told the condenser may have been defective and it was replaced again. I then took the vehicle to another authorized Honda dealership, where I was told the condenser may not... Read more
Incident date: Sep 17, 2020
The contact owns a 2017 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: (20E068000 (EQUIPMENT) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
Incident date: Jan 6, 2026
The automatic emergency barking system suddenly applies even when there are no obstructions. Happens regularly. I was almost rear-ended at a stop light by another vehicle because of the sudden application of the emergency braking system, even though there was nothing in front of me. Axel makes a loud cranking sound when making a right or let turn. Battery 'Service vehicle now' warning consistently... Read more
Incident date: Jan 6, 2026
The automatic emergency barking system suddenly applies even when there are no obstructions. Happens regularly. I was almost rear-ended at a stop light by another vehicle because of the sudden application of the emergency braking system, even though there was nothing in front of me. Axel makes a loud cranking sound when making a right or let turn. Battery 'Service vehicle now' warning consistently... Read more
Incident date: Jan 12, 2026
According to my mechanic there is the low end bearing noise and bearing chirp that indicates it lost oil pressure due to internal components and a damaged engine. recommends replacing the engine. He said because of the recall there are no remanufactured engines available. Computer diagnostics showed code P0303 #3 cylinder misfire. He believes this has to do with recall 23V-751or RQ24-013. No r... Read more
Incident date: Dec 23, 2025
Honda accords have a 1.5 L engine, which all have an issue with the head gaskets either overheating or mixing coolant into the cylinders. They’re all doing it eventually because there is a design flaw Honda doesn’t want to honor it and the car will just stop on you on the freeway because coolant touches the spark plugs. Honda is denying the issue when there’s a whole Facebook page and Intern... Read more
Incident date: Dec 23, 2025
Honda accords have a 1.5 L engine, which all have an issue with the head gaskets either overheating or mixing coolant into the cylinders. They’re all doing it eventually because there is a design flaw Honda doesn’t want to honor it and the car will just stop on you on the freeway because coolant touches the spark plugs. Honda is denying the issue when there’s a whole Facebook page and Intern... Read more
Incident date: Jan 14, 2026
After I received a software update for my 2018 Honda Odyssey Elite the car has been stalling when idle. It is very dangerous because I will be at a stop light in drive, and the vehicle will shut off with no power. Cars will be behind me or no cars, and I have almost been rear ended. I did not have this problem until I received the new software update. It keeps occurring more and more often.
Incident date: Jan 14, 2026
After I received a software update for my 2018 Honda Odyssey Elite the car has been stalling when idle. It is very dangerous because I will be at a stop light in drive, and the vehicle will shut off with no power. Cars will be behind me or no cars, and I have almost been rear ended. I did not have this problem until I received the new software update. It keeps occurring more and more often.
Incident date: Jan 13, 2026
My Honda Pilot has been diagnosed with engine failure by Royalty Auto in Kingsland, GA despite having been cared for quite well. This failure occurred well before reaching the expected life of the vehicle, yet outside the warranty window and having NO symptoms before the sudden failure. After doing some research on Pilot owner online forums, as well as, the NHTSA website, it seems similar complain... Read more
Incident date: Oct 1, 2025
Three major problems stand out: faulty CV joints/axles that produce loud clicking or knocking noises when turning, false activations of the automatic emergency braking (AEB) system, which I had to turn off, and high-voltage system failures that can disable charging or limit performance. Other concerning issues include steering malfunctions, infotainment system blackouts, USB-C not connecting, batt... Read more
Incident date: Oct 1, 2025
Three major problems stand out: faulty CV joints/axles that produce loud clicking or knocking noises when turning, false activations of the automatic emergency braking (AEB) system, which I had to turn off, and high-voltage system failures that can disable charging or limit performance. Other concerning issues include steering malfunctions, infotainment system blackouts, USB-C not connecting, batt... Read more
Incident date: Oct 1, 2025
Three major problems stand out: faulty CV joints/axles that produce loud clicking or knocking noises when turning, false activations of the automatic emergency braking (AEB) system, which I had to turn off, and high-voltage system failures that can disable charging or limit performance. Other concerning issues include steering malfunctions, infotainment system blackouts, USB-C not connecting, batt... Read more
Incident date: Feb 1, 2025
With 82,300 miles on the Odometer, my 2017 Honda CRV Touring AWD started misfiring and displayed a check engine light for a P0301 Cylinder 1 misfire detected. All 4 injectors had failed displaying Cylinder 1-4 as Fail(Rich) under the dealership diagnostic. This left me with a $2,000 repair bill at the Honda dealership. “DIAGNOSE CUSTOMER CONCERN: checked car. confirmed complaint. dtc p0301 cylin... Read more
Incident date: Jan 10, 2026
I am submitting this complaint to report a serious safety defect involving my Honda Odyssey equipped with Honda Sensing technology. During normal operation and without any accident, impact, windshield damage, repair, or environmental event, all Honda Sensing safety systems suddenly and simultaneously stopped working. The disabled systems include Collision Mitigation Braking System, Adaptive Cruis... Read more
Incident date: Jan 10, 2026
I am submitting this complaint to report a serious safety defect involving my Honda Odyssey equipped with Honda Sensing technology. During normal operation and without any accident, impact, windshield damage, repair, or environmental event, all Honda Sensing safety systems suddenly and simultaneously stopped working. The disabled systems include Collision Mitigation Braking System, Adaptive Cruis... Read more
Incident date: Jan 10, 2026
I am submitting this complaint to report a serious safety defect involving my Honda Odyssey equipped with Honda Sensing technology. During normal operation and without any accident, impact, windshield damage, repair, or environmental event, all Honda Sensing safety systems suddenly and simultaneously stopped working. The disabled systems include Collision Mitigation Braking System, Adaptive Cruis... Read more
Incident date: Jan 15, 2026
Both my screen and dash are off which I’m unable to see my mph or any info on my dash
Incident date: Nov 10, 2025
All of my ADAS systems were disabled due to a water leak. The repair required the dealership to hire a "leak doctor" and then replace a module in the rear tailgate. My vehicle showed an alert on the dash that each of the ADAS features were disabled, auto high beams were disabled, and I could not turn the vehicle off by pushing the start/stop button once, I had to use a procedure that forced the v... Read more
Incident date: Nov 10, 2025
All of my ADAS systems were disabled due to a water leak. The repair required the dealership to hire a "leak doctor" and then replace a module in the rear tailgate. My vehicle showed an alert on the dash that each of the ADAS features were disabled, auto high beams were disabled, and I could not turn the vehicle off by pushing the start/stop button once, I had to use a procedure that forced the v... Read more
Incident date: Nov 10, 2025
All of my ADAS systems were disabled due to a water leak. The repair required the dealership to hire a "leak doctor" and then replace a module in the rear tailgate. My vehicle showed an alert on the dash that each of the ADAS features were disabled, auto high beams were disabled, and I could not turn the vehicle off by pushing the start/stop button once, I had to use a procedure that forced the v... Read more
Incident date: Jan 15, 2026
On 2 occasions (before a dealer initiated system update), without anyone in jeopardy of being hit in front of me, my vehicle suddenly and shockingly halted - I had no idea what was happening and thought someone hit me from behind. First instance I was at a 4 way stop sign at a complete stop with much traffic in all directions. I had ample distance in front of me. Second instance, I was driving... Read more
Incident date: Jan 15, 2026
On 2 occasions (before a dealer initiated system update), without anyone in jeopardy of being hit in front of me, my vehicle suddenly and shockingly halted - I had no idea what was happening and thought someone hit me from behind. First instance I was at a 4 way stop sign at a complete stop with much traffic in all directions. I had ample distance in front of me. Second instance, I was driving... Read more
Incident date: Dec 21, 2025
The HRV is available for inspection upon request. It was taken to local Honda dealer for inspection based on the below: December 2025 - Highway driving slightly over speed limit posting 70mph when a majority of the lights on the dashboard came on (transmission, abs brake, awd, engine light, almost all lights) and the car immediately lost speed power and had to emergently pull over into safe lane o... Read more
Incident date: Dec 21, 2025
The HRV is available for inspection upon request. It was taken to local Honda dealer for inspection based on the below: December 2025 - Highway driving slightly over speed limit posting 70mph when a majority of the lights on the dashboard came on (transmission, abs brake, awd, engine light, almost all lights) and the car immediately lost speed power and had to emergently pull over into safe lane o... Read more
Incident date: Jan 1, 2026
This is to bring attention to the hazards associated with the LED car lights in new cars. You must be aware of complaints that these car headlights are beyond too bright and pose risk to drivers at night. I specifically try not to drive at night because of this hazard. These light are blinding when viewed from oncoming traffic. This is a hazard and must be addressed.
Incident date: Jan 15, 2026
Was driving 47 mph at 12:35 EST on a clear sunny day and car braked automatically. No car in front of me.
Incident date: Jan 15, 2026
Was driving 47 mph at 12:35 EST on a clear sunny day and car braked automatically. No car in front of me.
Incident date: Jan 12, 2026
Most recently my engine started to have a clicking/knocking sound that was progressively getting worse. This happened within 1000 miles of replacing the timing belt. I now have a cylinder 2 failure and the dealer is recommending a $6000 plus complete used engine replacement with a warranty of only 12,000 miles. the knocking goes away if cylinder 2 plug is pulled. car has had multiple probl... Read more
Incident date: Aug 8, 2025
1) Brakes spongy hard to stop have to pump like old truck to get good pedal. Dangerous almost rear ended vehicle ahead. Family uses caution to drive. Took to Honda world 8-8-25. Tec and sec mgr said nothing wrong w rakes. Ridgeline has 4181 miles on it Cyst num107536 inv # hocs468892 2)blind spot warning light appears in black background near dash. Had to highlight area around it so easier to fin... Read more
Incident date: Aug 8, 2025
1) Brakes spongy hard to stop have to pump like old truck to get good pedal. Dangerous almost rear ended vehicle ahead. Family uses caution to drive. Took to Honda world 8-8-25. Tec and sec mgr said nothing wrong w rakes. Ridgeline has 4181 miles on it Cyst num107536 inv # hocs468892 2)blind spot warning light appears in black background near dash. Had to highlight area around it so easier to fin... Read more
Incident date: Jan 1, 2026
Vehicle: 2025 Honda Prologue Location: Sacramento, California Date of Incident: [XXX] What failed or malfunctioned The vehicle experienced a sudden loss of directional stability involving the steering system, brake-by-wire system, and electronic stability control (ESC). Steering and braking inputs did not produce proportional vehicle response. What happened While driving under normal conditio... Read more
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