Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: Apr 2, 2026
I brought my vehicle to a Honda dealership for a safety recall repair (airbag/SRS related). After the repair, the SRS warning light appeared on my dashboard, indicating a potential safety issue with the airbag system. This issue was not present before the recall repair. It appeared shortly after the dealership completed the service. I contacted the dealership multiple times, but they have not resp... Read more
Incident date: Mar 11, 2026
Supplemental restraint system problem. See you dealer. Warning light.
Incident date: Apr 2, 2026
On April 2nd, 2026. I was driving this car into a parking space. I had to be going 5 mph. Or slower. Probably even slower. Pulling in.. I applied the brakes of course. The car wouldn’t stop. My husband/passenger told me to STOP. I did stop. This car kept rolling and crashed/smashed/ hit the brick red building in front of us. No brake hold was displayed.. no nothing. No brake stop. Nooooo nothing... Read more
Crash
1 injured
Incident date: Apr 2, 2026
On April 2nd, 2026. I was driving this car into a parking space. I had to be going 5 mph. Or slower. Probably even slower. Pulling in.. I applied the brakes of course. The car wouldn’t stop. My husband/passenger told me to STOP. I did stop. This car kept rolling and crashed/smashed/ hit the brick red building in front of us. No brake hold was displayed.. no nothing. No brake stop. Nooooo nothing... Read more
Crash
1 injured
Incident date: Sep 1, 2025
The car misfires very badly. I have changed the fuel injectors, fuel pump, spark plugs and the ignition coils to no avail. Also, car randomly showed to be overheating one day, got home and checked and my coolant level had dropped dramatically very quickly. The car has since been diagnosed with a bad head gasket.
Incident date: Feb 2, 2026
While driving on a highway in snowy conditions, the vehicle experienced a brief loss of traction and slid across lanes. There was no confirmed collision with another vehicle, object, or obstacle. During this event, the passenger-side curtain airbag and passenger seat airbag deployed unexpectedly. There were no warning lights, messages, or prior symptoms indicating any issue with the airbag or safe... Read more
1 injured
Incident date: Mar 30, 2026
My wife was driving our 2016 Honda Pilot and making a right turn when she lost most of the power on the vehicle. She noticed an immediate rattling/knocking sound and drove home with reduced power. We took it to the Honda dealership on the week of March 30 to have it evaluated and they said it was a timing belt issue. We were charged the diagnostic fee and had it towed from the dealership to a repa... Read more
Incident date: Mar 3, 2026
Experiencing ghost touches in the information screen display, with items being selected without anyone selecting them, it has started happening out of the blue this year.
Incident date: Apr 5, 2026
With no preceding accident or damage, the vehicle suddenly received multiple warning lights on the dash, including: "Adaptive Cruise Control Problem", "Lane Keeping Assist Problem", "Collision Mitigation System Problem", "Road Departure Mitigation System Problem", ""Auto High-Beam Problem", and a Brake System Caution Light. I attempted turning the car off and back on again, disconnecting the batte... Read more
Incident date: Apr 5, 2026
With no preceding accident or damage, the vehicle suddenly received multiple warning lights on the dash, including: "Adaptive Cruise Control Problem", "Lane Keeping Assist Problem", "Collision Mitigation System Problem", "Road Departure Mitigation System Problem", ""Auto High-Beam Problem", and a Brake System Caution Light. I attempted turning the car off and back on again, disconnecting the batte... Read more
Incident date: Apr 5, 2026
With no preceding accident or damage, the vehicle suddenly received multiple warning lights on the dash, including: "Adaptive Cruise Control Problem", "Lane Keeping Assist Problem", "Collision Mitigation System Problem", "Road Departure Mitigation System Problem", ""Auto High-Beam Problem", and a Brake System Caution Light. I attempted turning the car off and back on again, disconnecting the batte... Read more
Incident date: Apr 6, 2026
2025 Honda Odyssey has been stalling due to Auto Idle Stop (AIS) failure to restart at traffic lights or stop signs. Engine fails to restart automatically and car needs to be manually restarted with push-button off/on switch. No apparent fix issued by Honda.
Incident date: Apr 4, 2026
On 4/4/2026, my child sustained a serious finger injury involving the power sliding door. The child activated the power sliding door using the interior door button. While the door was closing, the child’s hand remained on the front (leading) edge of the sliding door where it meets the door frame (B-pillar). The child’s finger became caught between the closing door and the frame. The power sl... Read more
1 injured
Incident date: Dec 1, 2025
All alarms are on. Breaks adaptive cruise control hill assist and all other alarms. Taken in to 2 Honda deals and serval mechanics they cannot figure out what’s wrong with it. About once a month all the alarms will clear while driving and the car sensors will start making the car drive odd. Have to fight the steering wheel to keep it straight and wheels will independently break, thinking it’s... Read more
Incident date: Dec 1, 2025
All alarms are on. Breaks adaptive cruise control hill assist and all other alarms. Taken in to 2 Honda deals and serval mechanics they cannot figure out what’s wrong with it. About once a month all the alarms will clear while driving and the car sensors will start making the car drive odd. Have to fight the steering wheel to keep it straight and wheels will independently break, thinking it’s... Read more
Incident date: Dec 1, 2025
All alarms are on. Breaks adaptive cruise control hill assist and all other alarms. Taken in to 2 Honda deals and serval mechanics they cannot figure out what’s wrong with it. About once a month all the alarms will clear while driving and the car sensors will start making the car drive odd. Have to fight the steering wheel to keep it straight and wheels will independently break, thinking it’s... Read more
Incident date: May 14, 2025
The air conditioning system on my 2017 Honda Accord Hybrid has failed due to a refrigerant leak. The symptoms began with a complete loss of cooling on the driver’s side while the passenger side remained cool. Eventually, the system failed to provide cool air to the entire cabin. This is a significant safety concern as the failure of the A/C system prevents the climate control from effectively de... Read more
Incident date: May 14, 2025
The air conditioning system on my 2017 Honda Accord Hybrid has failed due to a refrigerant leak. The symptoms began with a complete loss of cooling on the driver’s side while the passenger side remained cool. Eventually, the system failed to provide cool air to the entire cabin. This is a significant safety concern as the failure of the A/C system prevents the climate control from effectively de... Read more
Incident date: Mar 29, 2026
The contact owns a 2022 Honda Odyssey. The contact stated that while their wife was driving approximately 50 -55 MPH, the front passenger side air bag and the curtain air bag, which were expanded from the front passenger seat to the rear passenger seat, suddenly deployed without impact. The sudden deployment caused the driver to immediately stop the vehicle to avoid a further incident. The contact... Read more
5 injured
Incident date: Apr 2, 2026
Our 2018 Honda Odyssey repeatedly and without warning completely loses acceleration power, creating extremely dangerous driving conditions. This occurs in two distinct situations:(1)while driving at highway speeds when attempting to change lanes or accelerate, and(2)when stopped at a stop sign or intersection and pressing the gas to merge into or turn into traffic. In both situations, pressing the... Read more
Incident date: Apr 2, 2026
Our 2018 Honda Odyssey repeatedly and without warning completely loses acceleration power, creating extremely dangerous driving conditions. This occurs in two distinct situations:(1)while driving at highway speeds when attempting to change lanes or accelerate, and(2)when stopped at a stop sign or intersection and pressing the gas to merge into or turn into traffic. In both situations, pressing the... Read more
Incident date: Apr 2, 2026
Our 2018 Honda Odyssey repeatedly and without warning completely loses acceleration power, creating extremely dangerous driving conditions. This occurs in two distinct situations:(1)while driving at highway speeds when attempting to change lanes or accelerate, and(2)when stopped at a stop sign or intersection and pressing the gas to merge into or turn into traffic. In both situations, pressing the... Read more
Incident date: Mar 22, 2026
Description: While using cruise control at highway speed and winter weather conditions, the cruise control system suddenly and unexpectedly disengaged without adequate warning. The vehicle experienced rapid deceleration and I lost control, resulting in multiple spins, a near collision with a truck, and impact with a curb before coming to stop. The vehicle sustained damage. Fortunately no one was n... Read more
Crash
Incident date: Apr 1, 2026
Subject: Safety Defect Report – Steering Wheel Lock-Up & Lack of Notification – 2022 Honda HR-V Description of Incident: I am reporting a severe, life-threatening safety defect regarding the steering system of my 2022 Honda HR-V. While driving, the steering wheel suddenly and unexpectedly locks up, making it nearly impossible to steer. This has occurred more than three times recently, with in... Read more
Incident date: Apr 5, 2026
The contact's brother owned a 2024 Honda CR-V. The contact stated that while her brother was driving at approximately 54 MPH as he turned the steering wheel to the left to follow the road, the steering wheel locked up and stayed turned to the left. The contact stated that her brother crashed into the highway barrier. The contact stated that her brother had a passenger in the back seat. The contact... Read more
Crash
2 injured
Incident date: Apr 3, 2026
Trunk is flooding when it rains.
Incident date: Mar 27, 2026
OTA system keeps failing and needed to go to dealer every other week. The radio freezes and glitches. Yes I’ve been to dealer 3 times in the last 6 months about this issues.
Incident date: May 15, 2025
There is a loud clicking sound coming from the front axle(s) while steering around corners. It began within 30 days of taking possession of the new vehicle in mid-April 2025 and has continued to this day, April 6, 2026 with 11k mileage on the car. Furthermore it has become progressively worse, whereby early on the steering had to be near the fully clocked left or right position, now it only has to... Read more
Incident date: May 15, 2025
There is a loud clicking sound coming from the front axle(s) while steering around corners. It began within 30 days of taking possession of the new vehicle in mid-April 2025 and has continued to this day, April 6, 2026 with 11k mileage on the car. Furthermore it has become progressively worse, whereby early on the steering had to be near the fully clocked left or right position, now it only has to... Read more
Incident date: Feb 2, 2026
I brought my 2019 Honda Accord to dealer for safety recall for something with the fuel system. Since then, I've been having car problems with acceleration, car jerking, and numerous dash lights coming on along with the check engine light. Had a few incidents where my vehicle was not functioning properly and would break down. Had my vehicle towed once since getting my vehicle back from dealer due ... Read more
Incident date: Feb 2, 2026
I brought my 2019 Honda Accord to dealer for safety recall for something with the fuel system. Since then, I've been having car problems with acceleration, car jerking, and numerous dash lights coming on along with the check engine light. Had a few incidents where my vehicle was not functioning properly and would break down. Had my vehicle towed once since getting my vehicle back from dealer due ... Read more
Incident date: Feb 2, 2026
I brought my 2019 Honda Accord to dealer for safety recall for something with the fuel system. Since then, I've been having car problems with acceleration, car jerking, and numerous dash lights coming on along with the check engine light. Had a few incidents where my vehicle was not functioning properly and would break down. Had my vehicle towed once since getting my vehicle back from dealer due ... Read more
Incident date: Feb 21, 2026
My 2018 Honda CR-V (1.5L Turbo) has a confirmed fuel leak dripping directly onto the starter motor, creating an immediate fire hazard. A Honda dealer (Inv #XXX) diagnosed codes P219C and P219D, which are explicitly covered under Honda Service Bulletin 20-038 for a 150,000-mile warranty extension. Despite the vehicle having 131,528 miles, Honda Corporate is refusing to honor the warranty extension,... Read more
Incident date: Feb 21, 2026
My 2018 Honda CR-V (1.5L Turbo) has a confirmed fuel leak dripping directly onto the starter motor, creating an immediate fire hazard. A Honda dealer (Inv #XXX) diagnosed codes P219C and P219D, which are explicitly covered under Honda Service Bulletin 20-038 for a 150,000-mile warranty extension. Despite the vehicle having 131,528 miles, Honda Corporate is refusing to honor the warranty extension,... Read more
Incident date: Feb 21, 2026
My 2018 Honda CR-V (1.5L Turbo) has a confirmed fuel leak dripping directly onto the starter motor, creating an immediate fire hazard. A Honda dealer (Inv #XXX) diagnosed codes P219C and P219D, which are explicitly covered under Honda Service Bulletin 20-038 for a 150,000-mile warranty extension. Despite the vehicle having 131,528 miles, Honda Corporate is refusing to honor the warranty extension,... Read more
Incident date: Apr 1, 2026
When driving the transmission is slipping meaning it jerks forward when accelerating on the road.
Incident date: Apr 1, 2026
When driving the transmission is slipping meaning it jerks forward when accelerating on the road.
Incident date: Dec 11, 2025
The axle on the vehicle clicks when turning. Honda offered to replace the part and I took the vehicle in, only to be told that Honda is not fixing this part because it is a known defect with no fix. This was in December 2025. As of this date, no fix has been found. Additionally, the driver’s side window makes a ton of wind noise when driving over 30mph. Honda failed to find the cause for the i... Read more
Incident date: Apr 4, 2026
My 2019 Honda Odessey has had transmission issues since the very beginning. I've experienced jerking/shaking, hesitation before accelerating, delayed shifting, sudden loss of power. Fortunately none of this has resulted in any accident or injury. Unfortunately, yesterday (4/4/2026) I got charged $271.34 to have to transmission warning light read only to be told, "we cleared all dtc then test dr... Read more
Incident date: Mar 23, 2026
My vehicle started cycling between all of the check engine types of lights to include the emissions system. When taking it to my local Honda dealership, they determined that it was my front camera (multi-purpose camera internal failure). After some research and speaking to the service department, this major safety failure has been happening to many other Honda vehicles. The emissions system failur... Read more
Incident date: Mar 23, 2026
My vehicle started cycling between all of the check engine types of lights to include the emissions system. When taking it to my local Honda dealership, they determined that it was my front camera (multi-purpose camera internal failure). After some research and speaking to the service department, this major safety failure has been happening to many other Honda vehicles. The emissions system failur... Read more
Incident date: Mar 23, 2026
My vehicle started cycling between all of the check engine types of lights to include the emissions system. When taking it to my local Honda dealership, they determined that it was my front camera (multi-purpose camera internal failure). After some research and speaking to the service department, this major safety failure has been happening to many other Honda vehicles. The emissions system failur... Read more
Incident date: Apr 5, 2026
The auto idle stop did not restart the engine and the van stalled in traffic multiple times. Temporary fix it to turn off auto idle stop every time we start the van.
Incident date: Apr 4, 2026
While operating the vehicle normally on the highway going 70mph, there were not other cars nearby, the sunroof simply exploded.
Incident date: Feb 6, 2026
Vehicle experienced misfires, triggering many different warning systems on the dash. It took several trips to the mechanics to diagnose, but the cause was eventually determined to be a broken head gasket and turbocharger. The issue began sometime between the 90 and 100k mark. Diagnostic codes were not of any assistance when trying to find the source issue. Vehicle is available for inspection upon ... Read more
Incident date: Apr 5, 2026
1. The vehicle accelerated rapidly and uncontrollably without my touching the gas pedal and despite my slamming the breaks. 2 The vehicle jumped a curb and slammed into a parked car. Someone could have been easily killed if they were in front of the vehicle. 3. Not yet. I will have it towed to the dealer tomorrow. 4. No, See #3 above. 5. No. This was the first time this happened.
Crash
1 injured
Incident date: Apr 5, 2026
1. The vehicle accelerated rapidly and uncontrollably without my touching the gas pedal and despite my slamming the breaks. 2 The vehicle jumped a curb and slammed into a parked car. Someone could have been easily killed if they were in front of the vehicle. 3. Not yet. I will have it towed to the dealer tomorrow. 4. No, See #3 above. 5. No. This was the first time this happened.
Crash
1 injured
Incident date: Apr 5, 2026
1. The vehicle accelerated rapidly and uncontrollably without my touching the gas pedal and despite my slamming the breaks. 2 The vehicle jumped a curb and slammed into a parked car. Someone could have been easily killed if they were in front of the vehicle. 3. Not yet. I will have it towed to the dealer tomorrow. 4. No, See #3 above. 5. No. This was the first time this happened.
Crash
1 injured
Incident date: Mar 22, 2026
Transmission started shifting roughly last year, dealership has changed fluid a few times and shifting was better but last time rough shifting came back within a few months. I was driving on a two lane highway and did three individual passes of slower vehicles, after the third pass my transmission lost its mind and started banging into gear then going into neutral, I had to feather the accelerator... Read more
Incident date: Feb 18, 2026
I was driving and the engine light started flashing, the car started to hesitate and would not go over 20 mph. I took it to the Honda dealership in Frisco, TX and they diagnosed the issue using Boroscope and recommended Head Gasket replacement with spark plugs due to plugs being fouled from coolant leaking into combustion chamber.