Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Sep 12, 2025
My Acadia went into limp Mode displaying low power mode on the screen and wouldn’t start for a couple days after. Lights started illuminating on the dash as abs, traction control, and stanilitrack, then check engine light came on and my gmc app displayed code p2138. I have had since low power and extremely high gas consumption.
Incident date: Jun 17, 2026
While driving the engine seized In April 2026 on the interstate. The vehicle started to decelerate while cars where flying on the interstate. The problem has not been fixed. The issue has been inspected by the manufacturer. There were no warnings or sighs before the care seized.
Incident date: Jun 17, 2026
Subaru Solterra Car's automated breaking system did not work. We also suspect the changing from reverse to drive did not work as well. My wife while taking reverse and then tried to drive forward, but the drive forward did not work and when the car was accelerated it reversed and hit a tree. Rear automated breaking did not work causing damage to the car. Car was not drivable. Luckily no one was in... Read more
Crash
Incident date: Jun 17, 2026
Subaru Solterra Car's automated breaking system did not work. We also suspect the changing from reverse to drive did not work as well. My wife while taking reverse and then tried to drive forward, but the drive forward did not work and when the car was accelerated it reversed and hit a tree. Rear automated breaking did not work causing damage to the car. Car was not drivable. Luckily no one was in... Read more
Crash
Incident date: Jul 18, 2026
I had two time between the week of June 30 th to July 4 thank July 13 to July 16 th on the excessive heat days my car was making a lot of sound from driving side as well full vibrations on steering and floor I went to page Honda dealer ship they said short block problem and they they are raising request to Honda my mileage is 58800 2023 Honda pilot bought in May 2023 which is under power train war... Read more
Incident date: Jul 18, 2026
The Electronic Parking Brake System on my 2020 Chevy Silverado 1500 continuously malfunctions. Chevy/ GM Customer Support has been made aware of this issue and continues to disregard it entirely. The Electronic Parking Brake, which is an automatic function that cannot be turned off or bypassed, fails to fully disengage when the vehicle is taken out of Park. The Electronic Parking Brake remains ver... Read more
Incident date: Jul 18, 2026
The Electronic Parking Brake System on my 2020 Chevy Silverado 1500 continuously malfunctions. Chevy/ GM Customer Support has been made aware of this issue and continues to disregard it entirely. The Electronic Parking Brake, which is an automatic function that cannot be turned off or bypassed, fails to fully disengage when the vehicle is taken out of Park. The Electronic Parking Brake remains ver... Read more
Incident date: Mar 15, 2026
My check engine and ICS sensor lights came on. My diagnostic shows a failing fuel pump exactly as recall 20TA02. My car is not on the recall list but is presenting the same issue. I was driving on the road when this occurred and my car started stalling and jerking on the road. I had to quickly and safely exit the road and go back home.
Incident date: Jul 17, 2026
Component: Forward Collision Avoidance / Steering / Electrical SystemDescription of Incident: While driving a rented 2026 Hyundai Tucson SEL AWD (VIN: [XXX]) on the [XXX], the vehicle experienced a severe, uncommanded steering intervention. While maintaining momentum on a winding road, the vehicle's automated systems falsely intervened, aggressively pulling the steering wheel and forcing the vehic... Read more
Incident date: Jul 16, 2026
On July 19, 2026, I was driving my 2022 Chrysler Pacifica Hybrid on E-470 at approximately 75 mph. Without warning, the dashboard displayed "Stop Safely. Vehicle Will Shut Off Soon," and the amber check engine light illuminated. At the same time, the vehicle immediately lost all motor power, began slowing, and did not respond to accelerator input. There were six occupants in the vehicle, including... Read more
Incident date: Jun 4, 2026
Hello, My name is [XXX], and I am writing to bring an urgent matter to your attention. Recently, I had a concerning incident with my vehicle. After parking the car to drop my son off at his lessons, I stepped out of the vehicle and removed him from the back seat. Within about 40 seconds, the rear window of the car suddenly exploded without any apparent cause. There was no prior damage to the win... Read more
Incident date: Jul 8, 2026
My Mustang prevented me out of nowhere from going over 80, no warning or driver assistance system were active when the incident happened, this car is brand new only 4k miles when it happened, i pulled over to gas station and restarted it, it didnt fix the issue until i let it sit for 20 mins near the gas station their is some kind of glitch in the system and it never happened since but its always ... Read more
Incident date: Jul 13, 2026
Car runs fine at lower speeds. When traveling over 50 mph for ten minutes or more, then decelerating or stopping in traffic or at a stop light it stalls. It cranks right back up after you put it neutral and turn the key. We’ve almost been rear ended twice since this started. The car has only been driven about 3000 miles a year over the past 7 years and only about 45 mph. It has been to two shop... Read more
Incident date: Jul 18, 2026
While driving my 2025 Honda Pilot at normal road speeds, multiple warning messages suddenly appeared on the dashboard, including steering system warnings. The steering wheel became extremely difficult to turn and felt as though it had locked, creating a serious safety hazard. I had very limited ability to steer the vehicle and could have lost control, especially if this had occurred at higher spee... Read more
Incident date: Jul 16, 2026
The cab vents failed causing water to soak the carpet and pad from the back wall to the front of the cab. Mold was growing through out the the cab. Carpet & pad had to be removed. This is a known problem by dealerships and owners of Toyota Tacoma. Because the water was under the seats, trim and weather mats it went undetected exposing us to mold. Problem was reported to Toyota dealership and Toy... Read more
Incident date: Jul 16, 2026
The cab vents failed causing water to soak the carpet and pad from the back wall to the front of the cab. Mold was growing through out the the cab. Carpet & pad had to be removed. This is a known problem by dealerships and owners of Toyota Tacoma. Because the water was under the seats, trim and weather mats it went undetected exposing us to mold. Problem was reported to Toyota dealership and Toy... Read more
Incident date: Jul 16, 2026
While driving at various speeds, my vehicle consistently produces a clicking noise from the upper right-rear C-pillar area. The noise is most noticeable when the vehicle body twists slightly during normal driving, such as when traveling over uneven pavement, entering driveways, or making turns. The condition has persisted and is repeatable. The vehicle was inspected over approximately six weeks b... Read more
Incident date: Jul 17, 2026
Immediately upon making a low-speed contact of my back bumper with a pole, the engine revved loudly. I attempted to go from reverse to drive to get some clearance from the pole. I then immediately attempted to put the car in park so I could get out and observe any damage. Immediately, the car accelerated extremely suddenly and quickly. I went over a curb where I had parked prior to backing up and ... Read more
Crash
2 injured
Incident date: Jul 19, 2026
I was driving my 2024 Jeep Wrangler 4xe on a public road when the vehicle experienced a sudden loss of propulsion. Before driving, the check engine light was illuminated, and the air conditioner was blowing hot air instead of cold. Shortly after pulling onto the roadway and while approaching a stoplight, the vehicle lost power while it was still in motion and became inoperable, requiring it to be ... Read more
Incident date: Jul 19, 2026
I was driving my 2024 Jeep Wrangler 4xe on a public road when the vehicle experienced a sudden loss of propulsion. Before driving, the check engine light was illuminated, and the air conditioner was blowing hot air instead of cold. Shortly after pulling onto the roadway and while approaching a stoplight, the vehicle lost power while it was still in motion and became inoperable, requiring it to be ... Read more
Incident date: Nov 8, 2025
The verticals led daytime running light (DRL) on the passenger side has stopped working.
Incident date: Nov 8, 2025
The panoramic sun roof shade failed on my vehicle where instead of it retracting properly it drops down onto the second row passenger's. This posses a safety risk as it impedes completely the drivers ability to see through the rear view mirror by blocking off the view of the back glass. The issue happened without any notice or noise it just happened all of a sudden I noticed it as I was not able t... Read more
HONDA
CR-V HYBRID
(2022) - STEERING
Jul 19, 2026
Incident date: Jul 18, 2026
JUST BOUGHT THE CAR AND THE CAR IS RECEIVING ERROR: "SHIFT TO PARK". THIS APPEAR TO BE A KNOW ISSUE FOR 2018 CHEVY MALIBU HYBRID. CAR CUT OFF IN MIDDLE OF TRAFFIC
HONDA
CR-V HYBRID
(2022) - ENGINE
Jul 19, 2026
Incident date: Jul 18, 2026
JUST BOUGHT THE CAR AND THE CAR IS RECEIVING ERROR: "SHIFT TO PARK". THIS APPEAR TO BE A KNOW ISSUE FOR 2018 CHEVY MALIBU HYBRID. CAR CUT OFF IN MIDDLE OF TRAFFIC
Incident date: Jul 13, 2026
Lane keeping assist problem light on, collision mitigation system problem light on, road departure mitigation system problem light on, adaptive cruise control problem light on. brake sy stem light on. The vehicle’s multiple camera has failed and it is a common occurrence with this vehicle. Honda has not recalled this and is charging customers upwards of $2500 to replace the camera behind the win... Read more
Incident date: Jul 13, 2026
Lane keeping assist problem light on, collision mitigation system problem light on, road departure mitigation system problem light on, adaptive cruise control problem light on. brake sy stem light on. The vehicle’s multiple camera has failed and it is a common occurrence with this vehicle. Honda has not recalled this and is charging customers upwards of $2500 to replace the camera behind the win... Read more
Incident date: Jul 13, 2026
Lane keeping assist problem light on, collision mitigation system problem light on, road departure mitigation system problem light on, adaptive cruise control problem light on. brake sy stem light on. The vehicle’s multiple camera has failed and it is a common occurrence with this vehicle. Honda has not recalled this and is charging customers upwards of $2500 to replace the camera behind the win... Read more
Incident date: Jul 15, 2026
The driver door will not open from the outside. My car only has 38k miles on it. All doors will open other than the driver door. This is a safety feature that needs to be recalled and fixed. The dealership even told me this happens often. I have to climb through my passenger door to get in the driver seat. I am a single woman and do not feel safe unless I’m in a busy parking lot bc I could easil... Read more
Incident date: Jul 15, 2026
My passenger side, dashboard bowls up in the heat and doesn’t seat properly. My fear for safety is that if I’m in an accident that airbag will not come out due to the dash bubbling because of the defect.. It seems to be an only problem with the platinum editions of the Cadillac XT5’s. There’s no warning lamps and it has not been inspected.
Incident date: Jul 15, 2026
I am the owner of a 2026 Honda Ridgeline, which I have owned for approximately seven months. Since taking delivery, the vehicle has emitted a persistent, very strong chemical odor consistent with volatile organic compound (VOC) off-gassing. This is distinct from a mildew or air-conditioning-related odor; the smell is present throughout the cabin interior as well as in the truck bed well, and does ... Read more
Incident date: Feb 2, 2026
I am submitting this complaint regarding Honda’s unreasonable delay in completing a safety recall on my vehicle. I purchased three brand-new Honda vehicles because I trusted Honda’s reputation for quality and safety. Unfortunately, all three vehicles became subject to safety recalls. I have made every reasonable effort to resolve this issue. I personally visited 7 to 8 Honda dealerships thro... Read more
Incident date: Feb 2, 2026
An authorized dealership performed a mandatory manufacturer safety recall repair on my vehicle for the Engine Oil Pump Belt and Tensioner (Ford Recall 23S64 / NHTSA Campaign 23V-905). While performing this specific recall, the initial facility negligently compromised the cooling system and created a severe leak, directly causing complete and total engine destruction. A subsequent independent diagn... Read more
Incident date: Dec 27, 2025
NHTSA Vehicle Safety Complaint I am submitting this complaint to request that the National Highway Traffic Safety Administration investigate a potential safety defect involving the dashboard on my 2021 Ram TRX. The dashboard on my vehicle has developed significant bubbling and delamination in the area of the passenger-side airbag deployment seam. While the manufacturer and dealership have charac... Read more
Incident date: Jun 6, 2026
KiA started a system update while I was driving on a busy road which caused complete loss of engine power and all electrical. This is nuts. What if you’re on the highway driving 70 mph and this happens?
Incident date: Jul 18, 2026
The cross traffic did not alert me. The opposing vehicle was parked in a parking spot at the Jacksonville Dermatologist office near the Martinez dental office 32216. She caused over $8900 dollars in damage. She indicated she did not see me in her rear view camera. Her vehicle from 2017 Kia did not have the cross traffic alert system. She did not believe me there was such an alert system. I showe... Read more
Crash
Incident date: Jul 19, 2026
On June 22, 2026, my Chevy Silverado was inoperable and had to be towed to the Chevy dealership. After a period of examination by the service staff, it was deemed to have experienced CATASTROPHIC ENGINE FAILURE. My truck has the 6.2L engine, but was NOT included in the original recall. It had just been serviced on 6/19/2026 and was only driven approx. 20 miles to my home. I have a video of wha... Read more
Incident date: Jul 19, 2026
1)Adaptive Rider Height failure ! 3 times the suspension warning display and on causing the suspension to remain in lower position making the motorcycle unstable at speed. Dealer had vehicle for a while to remedy the issue. Warranty fix 2)Engine control red warning display do not drive vehicle came on and flatbedded to dealer for service. Warranty fix 3)Seat latch broke dealer fix.Out of pocket ch... Read more
Incident date: Jul 19, 2026
1)Adaptive Rider Height failure ! 3 times the suspension warning display and on causing the suspension to remain in lower position making the motorcycle unstable at speed. Dealer had vehicle for a while to remedy the issue. Warranty fix 2)Engine control red warning display do not drive vehicle came on and flatbedded to dealer for service. Warranty fix 3)Seat latch broke dealer fix.Out of pocket ch... Read more
Incident date: Feb 17, 2026
the gas cap O ring recall was repaired previously by Casey Subaru of Newport News, VA. (I live in [XXX], purchased the vehicle in [XXX] at Ourisman Subaru) I filled my gas tank the night before this leak occurred. I noticed the smell of gasoline in my car at approximately 08 AM on the way to work. It was mild No obvious exterior leak. I drove my 25 commute to Williamsburg, Va. Upon leaving work... Read more
Incident date: Jul 18, 2026
2021 Volkswagen Atlas, VIN [XXX], approximately 116,000 miles. Vehicle developed a cylinder failure requiring full cylinder replacement. Following replacement, compression remains abnormally low, specifically on cylinders #4 and #6 (approximately 90 PSI). Mechanic diagnosed significant carbon buildup on the piston rings as the cause of the persistent low compression, and confirmed this diagnosis v... Read more
Incident date: Jul 18, 2026
I was in another town and my car kept stalling. I was going across traffic and it stalled and almost caused an accident. When I was in a parking lot my car would not go in reverse. I had to be pushed out of the parking space. I have already went to the have this recall fixed once. I know the part is not available but I should not have to keep going every few months to keep getting this done on a v... Read more
Incident date: Jul 18, 2026
While getting ready to parallel park the car, the entire screen system (dashboard, center console) went completely blank. This completely eliminates visibility to all safety aids, speed of vehicle, and warning systems. This has happened with this specific vehicle in the past, and the vehicle has been updated by Honda dealership. it has not been brought to a dealer quite yet. I am awaiting th... Read more
Incident date: Jul 17, 2026
7/17/26 about 8pm my Tesla Model Y backed into a wall under FSD (full self driving). The vehicle was placed into FSD to assist in backing the car from a narrow street into a garage space. Wall on one side and another SUV parked on the driver side. Driver was monitoring the vehicle maneuver forward and backward attempting to clear the wall so it can back into the space. The vehicle appeared to be c... Read more
Crash
Incident date: Jul 18, 2026
This has been addressed by the dealer once before and the starter was replaced, however the problem is happening again. The auto start/idle feature will not start the car back up while stopped on occasion. For instance, yesterday while stopped at a red light the auto idle/start feature kicked in, as expected. When releasing the brake to drive when the light turned green the car beeped and would no... Read more
Incident date: Jul 18, 2026
This has been addressed by the dealer once before and the starter was replaced, however the problem is happening again. The auto start/idle feature will not start the car back up while stopped on occasion. For instance, yesterday while stopped at a red light the auto idle/start feature kicked in, as expected. When releasing the brake to drive when the light turned green the car beeped and would no... Read more
Incident date: Jul 18, 2026
The speakers will suddenly blast an extremely loud static noise, even when the radio is turned off. The only way to stop it is to pull over and turn the vehicle off. Eventually, the problem became so severe that even after turning the car off and restarting it, the speakers would continue blasting the static noise. The sound is so loud that it makes it difficult to think clearly and creates a seri... Read more
Incident date: Jul 17, 2026
I ordered a plastic underbody cover (about 12×20 inches) through Toyota Arapahoe and paid $70 for the part. I was given an appointment for installation. When I arrived, I was told that the installation would take an hour and a half, even though the work consisted of fastening nine screws, while the old cover had been factory‑attached with only five simple self‑tapping fasteners, and this wor... Read more
Incident date: Jul 17, 2026
was stopped at a red light. When the traffic light turned green, I pressed the accelerator to proceed through the intersection, but my vehicle did not respond or accelerate immediately. After several seconds, the vehicle finally began to move. This unexpected delay created a safety concern because I was unable to accelerate when traffic began moving.Which caused built up traffic and an almost wrec... Read more
Incident date: Jul 18, 2026
was stopped at a red light. When the traffic light turned green, I pressed the accelerator to proceed through the intersection, but my vehicle did not respond or accelerate immediately. After several seconds, the vehicle finally began to move. This unexpected delay created a safety concern because I was unable to accelerate when traffic began moving.Which caused built up traffic and an almost wrec... Read more
Incident date: Jul 5, 2026
The back passenger seat exploded and caught fire, burning the back of the seat in front and burning the ceilings. Inside the whole vehicle is black from smoke damage. Incident assessed by fire marshal who has ruled as electrical issue. No warning lights or systems displayed anything.
Fire