Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jul 16, 2026
I bought a VW 2019 Jetta used in 2023 from a Volkswagen dealer in Bayside, Queens with about 20k miles on it. There was a recall on the car for a faulty ignition switch and prior to getting my car inspected recently, it needed to be taken care of to pass inspection as well as an oil sensor contributing to a check engine light. Both were taken care of by VW Platinum Service in Hicksville and the ca... Read more
Incident date: Jul 2, 2026
While having my car serviced my mechanic informed me that I have an oil leak (and told me time to get rid of it). He did some searching and found that there is a safety-related issue and to take it to a dealer for repair. I have only had this jeep barely over two years. I have been smelling the car hot while driving it or after turning it off. Even my daughter has commented on it. There has only ... Read more
Incident date: Jul 2, 2026
The back up camera every so often will be blank. Other times the dashboard warning lights will go on effecting the cruise control, lane assistance, and break assistance. According to the Honda dealership it is the back up camera that is causing all of these problems because there are some parts that are defective because of heat and weather. There are thousands of complaints by Honda owners claimi... Read more
Incident date: Jul 2, 2026
The back up camera every so often will be blank. Other times the dashboard warning lights will go on effecting the cruise control, lane assistance, and break assistance. According to the Honda dealership it is the back up camera that is causing all of these problems because there are some parts that are defective because of heat and weather. There are thousands of complaints by Honda owners claimi... Read more
Incident date: Jan 9, 2025
When i select (R) reverse my camera does not come on. It started as just a flashing screen, but does not come on. It has come on momentarily while I am (D)driving. it has flashed a green screen before.
Incident date: Jan 9, 2025
My teenage son bought a used 2013 Ford F-150 with 111,000 miles on it about a year and a half ago. It had been running fine up until about 3 months ago when he started having issues with the transmission intermittently jumping gears while he is driving. The vehicle jumps to 3rd and 5th gear out of nowhere and then doesn't come out of that gear. Even when you turn it off and back on, the vehicle wi... Read more
Incident date: Jan 9, 2025
I purchased my vehicle from Ideal Hyundai on 04/23/26. On 06/22/26 (less than 2 months later), I was driving to work and the car started to lose power. The display said to check hybrid system and stop safely. After 10 minutes, I was able to drive the car 3 more miles to work. I took it to Ideal Hyundai the next day. I got the car back on 06/26/26 after they said they address the issue and the o... Read more
Incident date: Jun 30, 2026
The ABS control module has internal problem which shuts down the module. Results of the module shut down includes: -The stability and traction systems are offline. -A failure in the ABS module or hydraulic unit. -Cruise Control inoperable. -The module no longer modulates brake pressure, which can result in brakes locking. Currently, Mopar has stopped production of this item, so there is no method... Read more
Incident date: May 14, 2025
Background and Contracted Scope At the recommendation of Mountain West Service Manager Kendall Weaver, I contracted with Mountain West to install an engine-mounted PTO (Power Take-Off) hydraulic pump on Truck #37 for use in a side dump trailer application. Kendall represented that the engine-mounted system would be more powerful and better suited to the truck. A side dump trailer requires bidire... Read more
Incident date: May 14, 2025
Background and Contracted Scope At the recommendation of Mountain West Service Manager Kendall Weaver, I contracted with Mountain West to install an engine-mounted PTO (Power Take-Off) hydraulic pump on Truck #37 for use in a side dump trailer application. Kendall represented that the engine-mounted system would be more powerful and better suited to the truck. A side dump trailer requires bidire... Read more
Incident date: May 14, 2026
*"I am filing a complaint against Hallmark Hyundai in [XXX] regarding an active safety recall on my vehicle's ABS (Anti-lock Braking System) module.My vehicle was brought to the dealership on XXX. As of today, XXX, the dealership has held my car for 27 days without completing the safety remedy. The dealership continues to give me conflicting stories, refuses to provide an expected repair date, and... Read more
Incident date: Jul 19, 2026
Full brake system, Emissions System problem, and Service System malfunctioning, out of the blue. Factory Reset and System Updated performed with no improvement.
Incident date: Jul 19, 2026
Full brake system, Emissions System problem, and Service System malfunctioning, out of the blue. Factory Reset and System Updated performed with no improvement.
Incident date: Feb 13, 2026
It’s a common issue between 2019-2020 where the oil pump which came from factory has plastic impellers which crack/disintegrate causing catastrophic failure to the engine disabling the vehicle the only warning signs before this happens is you cant read oil level and or the car prompts with a warning low oil messages if untreated the car will have catastrophic engine failure with little to no war... Read more
Incident date: Feb 13, 2026
It’s a common issue between 2019-2020 where the oil pump which came from factory has plastic impellers which crack/disintegrate causing catastrophic failure to the engine disabling the vehicle the only warning signs before this happens is you cant read oil level and or the car prompts with a warning low oil messages if untreated the car will have catastrophic engine failure with little to no war... Read more
Incident date: Feb 13, 2026
Steering "sticks" when going at highway speeds around long corners in any weather condition. The steering also sticks and clicks in tight turns at any speed, noticeably more often when outside temperatures are 85 degrees and above. I thought it could be the road departure mitigation or the vehicle stability assist system, but neither indicator was shown on the dash during the sticky steering inci... Read more
Incident date: Jul 20, 2026
The back-up camera went out. I see a recall for some Ford F150 cameras that have the same issue I have on my 2016 F150. Why did they not include other years in the recall?
Incident date: Jul 20, 2026
My family came across this recall and notified me. It says that we can search for more information as of XXX, but today is JXXX, and I’m not getting anything via a search. I need to know what to do, other than parking it outdoors. The NHTSA CAMPAIGN NUMBER is 26V430000. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. The info on this website says “Owner... Read more
Incident date: Jul 20, 2026
The service 4 wheel drive warning light came on when backing into a parking space. The light came and went intermittently throughout the following day. I called for a service appointment for my vehicle where it was determined via electrical diagnostics that the PTU actuator had failed, rendering the car undrivable without repair.
Incident date: Apr 25, 2026
Failed the inspection in texas. No details.
Incident date: Jul 20, 2026
Transmission issue. Ford error code p07f7
HONDA
CR-V HYBRID
(2024) - SERVICE BRAKES, HYDRAULIC
Jul 20, 2026
Incident date: Jul 20, 2026
The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the floorboard, and the vehicle rolled to a complete stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnos... Read more
Incident date: Jun 15, 2026
Car was totally dead even with a 68% charge. AAA came out to jump start. The next day while driving on the highway the car started to lose power. A red warning to check the electrical system came on along with "turtle mode". I was able to pull over off the highway, grateful the two small children were not with me. Car was towed to dealer who kept it for the three days. Only after repeated calling ... Read more
Incident date: Jul 6, 2026
I am reporting multiple recurring safety concerns with my 2026 Hyundai Palisade. Loss of acceleration: Under heavy throttle, the engine revs to approximately 5,000 RPM but the vehicle does not accelerate as expected. This has occurred repeatedly and appears more likely after the vehicle reaches normal operating temperature. During one incident on the highway, I needed to accelerate quickly to avo... Read more
Incident date: Jul 6, 2026
I am reporting multiple recurring safety concerns with my 2026 Hyundai Palisade. Loss of acceleration: Under heavy throttle, the engine revs to approximately 5,000 RPM but the vehicle does not accelerate as expected. This has occurred repeatedly and appears more likely after the vehicle reaches normal operating temperature. During one incident on the highway, I needed to accelerate quickly to avo... Read more
Incident date: Jul 6, 2026
I recently replaced a defective reductant (DEF) pump and wiring harness due to corrosion. The cause and repairs were diagnosed and performed by a ford dealership. Without addressing the issue the vehicle would randomly engage a "limp" mode and limit the speed to 50 mph, forcing the driver to operate at unsafe speeds on freeways and highways. Defect is a hazard to driver and other vehicles due to t... Read more
Incident date: Mar 17, 2026
The contact owns a 2027 Chevrolet Bolt EV. The contact stated that while driving approximately 65 MPH with the Adaptive Cruise Control activated, the braking system suddenly activated causing the vehicle to abruptly decelerate when another vehicle passed by. The contact stated that the failure had occurred on two separate occasions while being overtaken by another vehicle on the passenger’s and ... Read more
Incident date: Mar 17, 2026
My 2016 Q50 was driving strangely, but no indicator light came on the dashboard. I took the vehicle to the dealer where I purchased it and was told that the engine is dying. No other information was given to me. I called the service advisor asking what in particular was wrong with my car, but he said he wasn't sure. I took issue with the fact that my engine died, and no warning lights what-so... Read more
Incident date: Mar 17, 2026
The contact owned a 2007 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags); and requested to be removed from the recall distribution list because the recall repair was completed and the contact no longer owns the vehicle. The dealer and the manufacturer were not contacted.
Incident date: Jul 13, 2026
I am filing a formal safety complaint regarding a severe braking and stability control failure that resulted in unpredictable, highly dangerous vehicle behavior. While driving, the vehicle displayed a cascade of critical system failures, throwing error codes APP_w009 (AEB disabled), DI_a222 (Stability control disabled), DI_a223 (Traction control disabled), ESP_a080, and ESP_a067 (ESP/ABS sensor fa... Read more
Incident date: Jul 13, 2026
My torque converter is malfunctioning, there are no warning lights, and my car only started driving differently very recently in the past couple of weeks. According to the Ford mechanic my car has been throwing error codes since early May. The dealership was able to confirm that this happens, and that my torque converter needs to be replaced. My car is only four years old and only has 75,000 miles... Read more
Incident date: Jul 6, 2026
The Ram ABS Brake recall is over 2 years old. My dash abs lights and alarm continually are alarming. When they alarm the cruise control quits working too. The manufacturer cannot tell me when the parts will be available. They say it is safe to drive but the recall says accidents could occur. I cannot get rid of this unsafe truck because the resale value stinks due to the recall. What do 317,... Read more
Incident date: Jul 10, 2026
The contact owns a 2026 Ford Explorer. While the contact's wife was driving 60 MPH, the instrument cluster independently turned off. The vehicle was taken to the dealer where it was diagnosed with a software malfunction. The contact was informed that the unknown software needed to be updated. The vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that only the f... Read more
Incident date: May 19, 2026
Duralast 12volt battery post are smaller than they should be. It cause the battery terminal to came loose after a hard bump on the road. It resulted in my car losing power steering.
Incident date: Jul 1, 2026
One year after purchasing this new vehicle, the two rear tires were worn to 4/32nds. The dealer advised they need to be replaced. I am [XXX], with no accelerated starts or hard braking, so after one year and 7,500 miles, the rear tires were up for replacement. The dealer reluctantly did a forced balance, which I paid for and BMW Corporate reimbursed. They did not do anything for toe/camber. I do n... Read more
Incident date: Jun 4, 2026
The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact stated that while seated inside the parked vehicle, the contact became aware of a reflection and exited the vehicle and discovered that the daytime running lights were inoperable. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the headlight... Read more
Incident date: Jun 30, 2026
The contact owns a 2013 Ford F-150. The contact stated that while driving 70 MPH, the vehicle unexpectedly downshifted into first gear, causing the rear wheels to lock up and slide, jerking the contact back and forth. The contact sustained pain in the neck, shoulders, and back. The check engine and power train warning lights were illuminated. The contact pulled over to the side of the road, and th... Read more
1 injured
Incident date: Jul 18, 2026
The vehicles trouble screen on the dash summoned us to engine problems. Do not drive over 40 and notify your dealer immediately. We did so, Honda America sent a tow truck picked up the vehicle and sent it to the dealer. The next day the dealer contacted us and said they found excessive carbon on all the engine valves and all 6 cylinders were miss firing. The dealer gave us a loaner, after several ... Read more
Incident date: Jul 20, 2026
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V368000 (Structure), 26V402000 (Power Train), 26V344000 (Seat Belts) and 25V197000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that wh... Read more
Incident date: Jul 3, 2026
The contact owns a 2011 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated while the brake pedal was depressed. No warning light was illuminated. The failure reoccurred on several occasions. The vehicle was towed to a tow yard; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The fai... Read more
Incident date: Mar 12, 2025
The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to start the vehicle, the rear-view camera displayed a blank screen. Additionally, the system vision failure warning light was illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Num... Read more
Incident date: Mar 12, 2025
Power steering intermittently and unexpectedly stops working.
Incident date: Jul 16, 2026
The contact owns a 2021 Toyota Highlander. The contact stated that the vehicle was taken for oil filter maintenance and a spark plug change, and after the maintenance, the vehicle made an abnormal sound each time while accelerating. The dealer was contacted and diagnosed the vehicle with transmission failure. The vehicle was not yet repaired. The manufacturer was contacted and stated that the vehi... Read more
Incident date: Jan 1, 2025
On XXX at 1820 hrs CST I was traveling westbound on HWY XXX between [XXX] and Central [XXX] [XXX]. The weather was sunny, temp 88 degrees. As I was driving between 60 and 65 MPH with cars in front as well as behind me I heard a very loud “explosion” type noise. It was loud and quite scary and unexpected. The car then became very loud and windy. I was able to keep the car on the road, when I l... Read more
Incident date: Jul 7, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that while driving 20 MPH, the collision mitigation braking system erroneously engaged and the vehicle failed to accelerate while depressing the accelerator pedal. Upon returning to normal operation, the vehicle was pulled over to the side of the road and was then driven as needed. The contact stated that the failure had occurred on several ... Read more
Incident date: Sep 5, 2019
I am reporting a serious safety defect and unreasonable delay in addressing it under safety recall N252494000 (L87 Engine – Loss of Propulsion). My GMC Yukon has an illuminated check engine light and is now also overheating. According to GM’s own customer service r, this can lead to knocking, unusual engine noises, hesitation, high RPMs, abnormal shifting, reduced propulsion, and sudden loss o... Read more
Incident date: Jul 20, 2026
P235/65r18, 106v 3 of the 4 tires are bubbled out lose air and are constantly feeling as if they are hydroplaning with lack of ice water or snow, constantly having to fill the tires with air. One has popped completely and am driving on a spare tire. It is unsafe to drive, 33 of the 4 tpms sensors have quit working as well:
Incident date: Jul 9, 2026
P235/65r18, 106v 3 of the 4 tires are bubbled out lose air and are constantly feeling as if they are hydroplaning with lack of ice water or snow, constantly having to fill the tires with air. One has popped completely and am driving on a spare tire. It is unsafe to drive, 33 of the 4 tpms sensors have quit working as well:
Incident date: Jul 9, 2026
While operating my 2019 Honda Pilot, the vehicle experienced a sudden mechanical failure of the factory moonroof assembly. While driving, the moonroof became permanently stuck open / began violently grinding and refused to close.This mechanical failure presents an immediate safety and security hazard. Because the glass cannot be closed, it exposes the interior cabin and driver to distracting exter... Read more